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Author Topic: Villa Park Catering.....  (Read 36013 times)

Online dave.woodhall

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Re: Villa Park Catering.....
« Reply #165 on: August 24, 2022, 10:42:39 PM »
A statement is due to be issued tomorrow basically apologising and giving details of proposed improvements.

Offline RamboandBruno

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Re: Villa Park Catering.....
« Reply #166 on: August 24, 2022, 10:49:32 PM »
A statement is due to be issued tomorrow basically apologising and giving details of proposed improvements.

Thanks for that. It will be interesting if the apology and proposed improvements just focus on the first game if the season. Hopefully it addresses the longer term problems.

Online Nii Lamptey

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Re: Villa Park Catering.....
« Reply #167 on: August 24, 2022, 10:56:53 PM »
A statement is due to be issued tomorrow basically apologising and giving details of proposed improvements.

Thanks for the update Dave.

Hopefully, they don't just assume it was the recent Everton game where the service was lacking.... it's been shocking for as long as I can remember, and whoever is in charge of it basically needs their marching orders, or at the very, very least, a HUGE kick up the arse!

Offline KRS

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Re: Villa Park Catering.....
« Reply #168 on: August 25, 2022, 12:34:33 AM »
Be interesting to see if there will be any significant improvements this weekend…or just normal levels of crap service to be resumed.

Offline London Villan

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Re: Villa Park Catering.....
« Reply #169 on: August 27, 2022, 02:59:16 PM »
Has the statement/apology appeared yet?

Offline PeterWithesShin

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Re: Villa Park Catering.....
« Reply #170 on: August 27, 2022, 03:18:50 PM »
Has the statement/apology appeared yet?

Maybe it's being prepared by the the same people that do the catering, which would explain why it's taking so long.

Offline Des Little

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Re: Villa Park Catering.....
« Reply #171 on: August 27, 2022, 03:35:40 PM »
Has the statement/apology appeared yet?

It’s in for its 7th spell check.

Offline Kevin Dawson

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Re: Villa Park Catering.....
« Reply #172 on: August 28, 2022, 12:29:48 PM »
Cunning plan to avoid complaints in the Holte Suite today......let fewer people in....

Online dave.woodhall

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Re: Villa Park Catering.....
« Reply #173 on: August 28, 2022, 12:32:30 PM »
They're encouraging complaints/feedback today. The club really do seem to want evidence to nail Levy.

Online VILLA MOLE

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Offline aldridgeboy

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Re: Villa Park Catering.....
« Reply #175 on: August 28, 2022, 02:32:55 PM »



Offline astonvilla82

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Re: Villa Park Catering.....
« Reply #176 on: August 28, 2022, 03:02:14 PM »
{alt}
got in 15 minutes before halftime, served straight away, order 2 pints each, pleased

Offline RamboandBruno

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Re: Villa Park Catering.....
« Reply #177 on: August 28, 2022, 05:50:42 PM »




No change in the Holte lower. Went down on 35 mins to order 1 pint for me and a bottle of coke and one portion of chips for my daughter. There were about 6 people in front of me, got served with 5 minutes to go before 2nd half k/o. Thats 20 mins to serve 5 or 6 in front of me, who were just getting a couple of drinks and maybe a portion of chips. The issue apparently was a wait on the chips, honestly give up.
I still feel really really sorry for the mostly young black kids behind the counter, getting shouted at my mostly frustrated  middle aged white blokes. The supporters should know better, but those kids should not be put in that position by the catering company or the Villa.

Offline London Villan

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Re: Villa Park Catering.....
« Reply #178 on: August 28, 2022, 05:54:25 PM »
Also the toilets in the Trinity, hot water taps hardly working, no way to dry hands…
« Last Edit: August 28, 2022, 06:12:11 PM by London Villan »

Offline manic-road

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Re: Villa Park Catering.....
« Reply #179 on: August 28, 2022, 05:54:42 PM »
Ordered a pint before the game in Upper Holte was given a pint which was half full then a half of froth on top, I said no that's not a pint so he swiped some froth off and gave it me back. Refused it until I got the other half I was paying for. Served quickly but clueless staff.

 


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