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Author Topic: Villa Park Catering.....  (Read 12531 times)

Offline Border villan

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Re: Villa Park Catering.....
« Reply #135 on: August 16, 2022, 04:45:10 PM »
Did they have “ multi technical failures” or multiple technical failures. Or do they just not proof read what they send out.

Offline j66acd

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Re: Villa Park Catering.....
« Reply #136 on: August 16, 2022, 05:39:03 PM »
I was allowed to take in a frozen bottle of squash (Robinsons), but was told it in no uncertain terms that the lid had to go. This frozen delight only fully thawed by the time I got back to the car. It was easily the weight of the clubs Estonians use to beat their whales with so I was surprised my chilled refreshment was allowed to be consumed on the premises.

Offline VILLA MOLE

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Re: Villa Park Catering.....
« Reply #137 on: August 16, 2022, 05:41:46 PM »
I was allowed to take in a frozen bottle of squash (Robinsons), but was told it in no uncertain terms that the lid had to go. This frozen delight only fully thawed by the time I got back to the car. It was easily the weight of the clubs Estonians use to beat their whales with so I was surprised my chilled refreshment was allowed to be consumed on the premises.



Ice pops the weapon of champions

Offline Bent Neilsens Screamer

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Re: Villa Park Catering.....
« Reply #138 on: August 16, 2022, 06:00:18 PM »
Nice to get an email response I suppose but it’s a load of crap really, yes it was hot (although expected) and certainly more people were after drinks but the service is normally slow come rain or shine, Summer or Winter, especially around half time.

Offline Rudy Can't Fail

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Re: Villa Park Catering.....
« Reply #139 on: August 16, 2022, 06:33:46 PM »
Did every other stadium in the country have multi technical failures because it a was bit hotter than usual? Who would ever have thought it may be hot in August.

Nail on head.

Offline ChicagoLion

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Re: Villa Park Catering.....
« Reply #140 on: August 16, 2022, 06:57:24 PM »
“ usual high standards”
Fkinell

That reply doesn't say 'high', just 'usual standards lol.
Oh yes, usual shit standards

Online dave.woodhall

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Re: Villa Park Catering.....
« Reply #141 on: August 16, 2022, 07:37:06 PM »
I think the club believes we all want fancy 'street food' and that reply above to the email says it all.
I seen absolutely no change on last season and the fact they're blaming the weather and stock issues is absolutely ridiculous as it's been like this for years. Until they listen to us the people actually attending the match they will never know.

I imagine people are paid big money to sit around a table talking garbage with little end result.  How we will all love a street burger and so on, we just want a fast,simple service.

They said they have added a new draught bar but that takes time, we need simple bottle bars and simple fast food .

It's an absolute disgrace and we owe an apology to the away fans who in the lower tier will have been in full sun

If you want a fancy burger head to OPM after the match. I dread to think what 'Villa live' will be like .


Stopped clocks, monkeys and Shakespeare. I can hardly disagree with a word of this.

Offline VILLA MOLE

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Re: Villa Park Catering.....
« Reply #142 on: August 16, 2022, 07:48:13 PM »
I think the club believes we all want fancy 'street food' and that reply above to the email says it all.
I seen absolutely no change on last season and the fact they're blaming the weather and stock issues is absolutely ridiculous as it's been like this for years. Until they listen to us the people actually attending the match they will never know.

I imagine people are paid big money to sit around a table talking garbage with little end result.  How we will all love a street burger and so on, we just want a fast,simple service.

They said they have added a new draught bar but that takes time, we need simple bottle bars and simple fast food .

It's an absolute disgrace and we owe an apology to the away fans who in the lower tier will have been in full sun

If you want a fancy burger head to OPM after the match. I dread to think what 'Villa live' will be like .


Stopped clocks, monkeys and Shakespeare. I can hardly disagree with a word of this.

On Saturday, in the upper Trinity  while standing in the queue for 40 minutes,  watching the game on a TV screen that is

delayed by 20 seconds pretty much melting

I did wonder how much Rose and Reds in the wine cellar they sold and If I ordered it , would the staff just explode

Normally I wouldnt have bothered but my son was pretty thirsty and I was  pretty wary of heatstroke at the time

 

Offline rooboy316

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Re: Villa Park Catering.....
« Reply #143 on: August 17, 2022, 12:02:14 PM »
The most annoying thing is the apostrophe in ‘temperature’s’ (sic.)
Being asked to accept her ‘apologise’ made me wince more!

Offline Ad@m

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Re: Villa Park Catering.....
« Reply #144 on: August 17, 2022, 12:56:55 PM »
Did they have “ multi technical failures” or multiple technical failures. Or do they just not proof read what they send out.

I know we shouldn't judge and all that, but with an email written that badly by the Head of Retail, it's little wonder the service is so shite.  It doesn't exactly scream "attention to detail".

Offline Risso

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Re: Villa Park Catering.....
« Reply #145 on: August 17, 2022, 01:02:44 PM »
Did they have “ multi technical failures” or multiple technical failures. Or do they just not proof read what they send out.

I know we shouldn't judge and all that, but with an email written that badly by the Head of Retail, it's little wonder the service is so shite.  It doesn't exactly scream "attention to detail".

We should judge, it's abysmal. If people can't put together an email without spelling mistakes then they shouldn't be allowed to correspond with the public.

Offline Risso

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Re: Villa Park Catering.....
« Reply #146 on: August 17, 2022, 01:07:54 PM »
I think the club believes we all want fancy 'street food' and that reply above to the email says it all.
I seen absolutely no change on last season and the fact they're blaming the weather and stock issues is absolutely ridiculous as it's been like this for years. Until they listen to us the people actually attending the match they will never know.

I imagine people are paid big money to sit around a table talking garbage with little end result.  How we will all love a street burger and so on, we just want a fast,simple service.

They said they have added a new draught bar but that takes time, we need simple bottle bars and simple fast food .

It's an absolute disgrace and we owe an apology to the away fans who in the lower tier will have been in full sun

If you want a fancy burger head to OPM after the match. I dread to think what 'Villa live' will be like .


Stopped clocks, monkeys and Shakespeare. I can hardly disagree with a word of this.

There's nothing inherently wrong with street food, or trying to expand the offering as long as the basics are right first.  If you can't even serve people with what football fans would consider to be the most rudimentary basics of a pie and a pint quickly and efficiently without them having to miss half the match, then trying to add in pulled pork and gourmet burgers is just going to make matters worse.

Offline LeeB

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Re: Villa Park Catering.....
« Reply #147 on: August 17, 2022, 01:10:45 PM »
Did they have “ multi technical failures” or multiple technical failures. Or do they just not proof read what they send out.

I know we shouldn't judge and all that, but with an email written that badly by the Head of Retail, it's little wonder the service is so shite.  It doesn't exactly scream "attention to detail".

We should judge, it's abysmal. If people can't put together an email without spelling mistakes then they shouldn't be allowed to correspond with the public.

Coudnt agree more, there a disgrase.

Offline chrisw1

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Re: Villa Park Catering.....
« Reply #148 on: August 17, 2022, 05:35:15 PM »
The catering is a joke, even in the upper Holte where there's plenty of room it's not worth even trying to get a pint at half time unless your're prepared to miss some of the match.  In the Doug upper it's not worth trying even before a game.  It's ther most ridiculous catering facility I've ever seen at a sporting venue.

How much is a multi pint pourer?

How may more sales could they make per match if the queues were significantly shorter / quicker?  Surely the maths has to work?  Imagine if people had time for a pint AND a pie at half time?


Online Richard E

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Re: Villa Park Catering.....
« Reply #149 on: August 17, 2022, 05:43:48 PM »
Sorry, just backing up a bit, do Estonians hunt whales?

 


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