Season Tickets

[Risso]

Phoned the club. "We're having some technical issues, the email should be sent this evening or tomorrow."

Many thanks, that's massively reassuring. Should be sent tomorrow, the day before the game. Absolutely useless bastards.

I reckon they're winding you up over the invoice situation.

Ha, the thought did occur to me!

[spangley1812]

Just a thought the people who have not had emails have you checked your spam folders

[cdbearsfan]

If you haven't had the emails have you checked if tickets available in the app? You don't really need the email if so. If you can't find ticket in app, try uninstalling and then re-installing said app.

[dalians umbrella]

If you haven't had the emails have you checked if tickets available in the app? You don't really need the email if so. If you can't find ticket in app, try uninstalling and then re-installing said app.

In Iphone, you don't need to do that.

go to the app store.

click on the "you" icon in the top right hand corner.

find the villa app

select update

[PeterWithe]

If you haven't had the emails have you checked if tickets available in the app? You don't really need the email if so. If you can't find ticket in app, try uninstalling and then re-installing said app.

In Iphone, you don't need to do that.

go to the app store.

click on the "you" icon in the top right hand corner.

find the villa app

select update

Yup, thats what I did and the tickets were there straight away.

[PeterWithe]

Phoned the club. "We're having some technical issues, the email should be sent this evening or tomorrow."

Many thanks, that's massively reassuring. Should be sent tomorrow, the day before the game. Absolutely useless bastards.

Wont they email you a ticket to print out as a failsafe?

[Bad English]

They keep talking about downloading the 'PDF' but there was no PDF in my ticket mail, no PDF on the website in my account, no PDF link in the app. So why mention PDF files ticket office team?

[purpletrousers]

If you haven't had the emails have you checked if tickets available in the app? You don't really need the email if so. If you can't find ticket in app, try uninstalling and then re-installing said app.

In Iphone, you don't need to do that.

go to the app store.

click on the "you" icon in the top right hand corner.

find the villa app

select update

Yep not had any email. Just updated app and added it to wallet, no issue at all.

[London Villan]

They keep talking about downloading the 'PDF' but there was no PDF in my ticket mail, no PDF on the website in my account, no PDF link in the app. So why mention PDF files ticket office team?

I've had that before - the pdf is normally at the bottom of the email, but on occasion, it's missing. I've emailed support@ and they sort it pretty quickly.

[LeeB]

They keep talking about downloading the 'PDF' but there was no PDF in my ticket mail, no PDF on the website in my account, no PDF link in the app. So why mention PDF files ticket office team?

I've had that before - the pdf is normally at the bottom of the email, but on occasion, it's missing. I've emailed support@ and they sort it pretty quickly.

Until Microsoft Office added a thing where they'd remind you if you'd mentioned attachments but hadn't actually added any, I would routinely send emails without the attachments I'd intended to attach.

[Bad English]

I can imagine the Villa ticket office with a load of Villa elves individually typing up ticket emails and attaching or forgetting to attach PDF files saved from Foxit PDF creator or Word 2007.

[London Villan]

There was something manual they had to do in the process - probably tick a little box somewhere - this obviously caused some issues!

[not3bad]

I now have a season ticket in my Google wallet app. Groovy.

[frankmosswasmyuncle]

If you haven't had the emails have you checked if tickets available in the app? You don't really need the email if so. If you can't find ticket in app, try uninstalling and then re-installing said app.

I had the email but nothing showed up in my app account in spite of updating thrice!
Uninstalled and reinstalled the app and there it was!!!
Thanks for the tip cdbf!!!

[Nev]

18.k ST'S downloaded so far.