I'm not sure how it's disorganised. You're told you're going to be emailed. Some people start to recieve emails. I had mine a couple of hours ago, my son's an hour later, other members of the family not just yet. You remind me of clients who get a letter telling them what's going on, but instead of reading it, they call our staff to ask what's going on.
Quote from: frank black on August 21, 2024, 01:04:14 PMI expect if you all go to the App Store and update the app, then your season tickets are awaiting you. Just done it and sorted.You don’t need to wait for the emailsApp not working for me, so I had to wait for the email. I think you need the email to move it into Wallet so can be used offline, anyway, otherwise you are relying on getting a signal at Villa Park with 40,000 people trying to do the same thing.
I expect if you all go to the App Store and update the app, then your season tickets are awaiting you. Just done it and sorted.You don’t need to wait for the emails
No problems loading tickets to Google Wallet, took seconds. That's the easy bit. I suspect there will be problems on Saturday at the turnstiles though, so I'll be going earlier than usual.
Quote from: Ads on August 21, 2024, 01:19:07 PMI'm not sure how it's disorganised. You're told you're going to be emailed. Some people start to recieve emails. I had mine a couple of hours ago, my son's an hour later, other members of the family not just yet. You remind me of clients who get a letter telling them what's going on, but instead of reading it, they call our staff to ask what's going on.I hope that you haven't got COLP or COFA responsibilities in your legal practice!
Quote from: cdbearsfan on August 21, 2024, 01:25:17 PMQuote from: frank black on August 21, 2024, 01:04:14 PMI expect if you all go to the App Store and update the app, then your season tickets are awaiting you. Just done it and sorted.You don’t need to wait for the emailsApp not working for me, so I had to wait for the email. I think you need the email to move it into Wallet so can be used offline, anyway, otherwise you are relying on getting a signal at Villa Park with 40,000 people trying to do the same thing.That's interesting. The Club are recommending the App as the preferred option. My mobile never works at Villa Park, so your suggestion that you put it in a wallet which works offline seems a sound one. I wonder why the Club are recommending the App?
Quote from: BC54 VFC on August 21, 2024, 06:37:05 PMQuote from: cdbearsfan on August 21, 2024, 01:25:17 PMQuote from: frank black on August 21, 2024, 01:04:14 PMI expect if you all go to the App Store and update the app, then your season tickets are awaiting you. Just done it and sorted.You don’t need to wait for the emailsApp not working for me, so I had to wait for the email. I think you need the email to move it into Wallet so can be used offline, anyway, otherwise you are relying on getting a signal at Villa Park with 40,000 people trying to do the same thing.That's interesting. The Club are recommending the App as the preferred option. My mobile never works at Villa Park, so your suggestion that you put it in a wallet which works offline seems a sound one. I wonder why the Club are recommending the App?The app finally works, now. When you go in there and find tickets it now suggests that you add to Google Wallet so they're still recommending that, now, in a roundabout way.
Quote from: cdbearsfan on August 21, 2024, 07:22:47 PMQuote from: BC54 VFC on August 21, 2024, 06:37:05 PMQuote from: cdbearsfan on August 21, 2024, 01:25:17 PMQuote from: frank black on August 21, 2024, 01:04:14 PMI expect if you all go to the App Store and update the app, then your season tickets are awaiting you. Just done it and sorted.You don’t need to wait for the emailsApp not working for me, so I had to wait for the email. I think you need the email to move it into Wallet so can be used offline, anyway, otherwise you are relying on getting a signal at Villa Park with 40,000 people trying to do the same thing.That's interesting. The Club are recommending the App as the preferred option. My mobile never works at Villa Park, so your suggestion that you put it in a wallet which works offline seems a sound one. I wonder why the Club are recommending the App?The app finally works, now. When you go in there and find tickets it now suggests that you add to Google Wallet so they're still recommending that, now, in a roundabout way.Not that I read the email properly, to be fair, but I think you may have misunderstood. I think they were recommending the app over the email as a way of getting it into the wallet.They weren’t recommending the app over the wallet. Even since last year, the app has always recommended putting it into the wallet
Quote from: dalians umbrella on August 21, 2024, 07:31:32 PMQuote from: cdbearsfan on August 21, 2024, 07:22:47 PMQuote from: BC54 VFC on August 21, 2024, 06:37:05 PMQuote from: cdbearsfan on August 21, 2024, 01:25:17 PMQuote from: frank black on August 21, 2024, 01:04:14 PMI expect if you all go to the App Store and update the app, then your season tickets are awaiting you. Just done it and sorted.You don’t need to wait for the emailsApp not working for me, so I had to wait for the email. I think you need the email to move it into Wallet so can be used offline, anyway, otherwise you are relying on getting a signal at Villa Park with 40,000 people trying to do the same thing.That's interesting. The Club are recommending the App as the preferred option. My mobile never works at Villa Park, so your suggestion that you put it in a wallet which works offline seems a sound one. I wonder why the Club are recommending the App?The app finally works, now. When you go in there and find tickets it now suggests that you add to Google Wallet so they're still recommending that, now, in a roundabout way.Not that I read the email properly, to be fair, but I think you may have misunderstood. I think they were recommending the app over the email as a way of getting it into the wallet.They weren’t recommending the app over the wallet. Even since last year, the app has always recommended putting it into the walletQuite possibly. 🙂I think this week is the first time I remember even looking at the app. I have no recollection of the first time I downloaded it.
Quote from: john2710 on August 21, 2024, 06:02:29 PMNo problems loading tickets to Google Wallet, took seconds. That's the easy bit. I suspect there will be problems on Saturday at the turnstiles though, so I'll be going earlier than usual. there will only be problems if the turnstile technology fails
tempted to get in the ground by 4pm . i can see long queues
From the experience of last season the turnstile queues always seemed longer and slower moving for European games when everyone had separate printed or digital tickets on phones. The fact people arrived closer to kick off didn’t help though.