Season Tickets

[chrisw1]

You tap it, so yes it uses NFC.

I think you can open it to show the qr code if you prefer.

[Mark W]

Hi - maddeningly, I cannot go tomorrow.  But another family member can use the ticket. 

I read that I am supposed to ring up ticket office and get them to transfer to the other person's ID.  I am reading here that 0 chance of getting through to do that - not open til 10.00 and they get an hour off for lunch!!

I have not downloaded the ST to my Apple wallet yet, so if the other person does that first, uses it for the Arse and then deletes it from their wallet, is that going to mess up my ability to download the ST to my wallet and use it for future games?

Any techies here can throw any light please?

[Somniloquism]

Only about 10000 season ticket holders that haven’t downloaded their ticket.

What could possibly go wrong tomorrow 😂?

Where are you getting the figures from?

[Chris Smith]

Hi - maddeningly, I cannot go tomorrow.  But another family member can use the ticket. 

I read that I am supposed to ring up ticket office and get them to transfer to the other person's ID.  I am reading here that 0 chance of getting through to do that - not open til 10.00 and they get an hour off for lunch!!

I have not downloaded the ST to my Apple wallet yet, so if the other person does that first, uses it for the Arse and then deletes it from their wallet, is that going to mess up my ability to download the ST to my wallet and use it for future games?

Any techies here can throw any light please?

I wouldn’t have thought so.

One of our group can’t go but rang yesterday to get it transferred. The recipient has had an email this morning to say it’s been allocated to him.

[Gareth]

Only about 10000 season ticket holders that haven’t downloaded their ticket.

What could possibly go wrong tomorrow 😂?

What time are we expecting the website article today to tell everyone to get to the ground early? :-)

Suspect anybody whose routine is to get to the ground 15 mins before kick off might be in for a delay tomorrow….

[Stinkin_Thinkin]

Hi - maddeningly, I cannot go tomorrow.  But another family member can use the ticket. 

I read that I am supposed to ring up ticket office and get them to transfer to the other person's ID.  I am reading here that 0 chance of getting through to do that - not open til 10.00 and they get an hour off for lunch!!

I have not downloaded the ST to my Apple wallet yet, so if the other person does that first, uses it for the Arse and then deletes it from their wallet, is that going to mess up my ability to download the ST to my wallet and use it for future games?

Any techies here can throw any light please?

I doubt they'd make it that easy to transfer a ticket to a mate.
your best bet is probably set up a google wallet on a spare phone in your name
let us know how you get on as im sure everyone wants to know!

[Mark W]

First hour today, still too busy to answer phones.

[amfy]

Hi - maddeningly, I cannot go tomorrow.  But another family member can use the ticket. 

I read that I am supposed to ring up ticket office and get them to transfer to the other person's ID.  I am reading here that 0 chance of getting through to do that - not open til 10.00 and they get an hour off for lunch!!

I have not downloaded the ST to my Apple wallet yet, so if the other person does that first, uses it for the Arse and then deletes it from their wallet, is that going to mess up my ability to download the ST to my wallet and use it for future games?

Any techies here can throw any light please?

I doubt they'd make it that easy to transfer a ticket to a mate.
your best bet is probably set up a google wallet on a spare phone in your name
let us know how you get on as im sure everyone wants to know!

It’s usually incredibly easy to transfer a ticket to a mate. You’re not allowed to resell it so as long as you just say you are letting a friend of family member use it, it’s fine.
I know it’s the same this season because we have done it this week.
The difficulty right now is the volume of telephone & email traffic to the ticket office, but it is usually as easy as a telephone call or an email to ticketsales@avfc.co.uk.
Try both at this stage!

[astonvilla82]

Hi - maddeningly, I cannot go tomorrow.  But another family member can use the ticket. 

I read that I am supposed to ring up ticket office and get them to transfer to the other person's ID.  I am reading here that 0 chance of getting through to do that - not open til 10.00 and they get an hour off for lunch!!

I have not downloaded the ST to my Apple wallet yet, so if the other person does that first, uses it for the Arse and then deletes it from their wallet, is that going to mess up my ability to download the ST to my wallet and use it for future games?

Any techies here can throw any light please?

I wouldn’t have thought so.

One of our group can’t go but rang yesterday to get it transferred. The recipient has had an email this morning to say it’s been allocated to him.

Do they they charge them for the ticket or is it just a straight transfer without charge?

[amfy]

Hi - maddeningly, I cannot go tomorrow.  But another family member can use the ticket. 

I read that I am supposed to ring up ticket office and get them to transfer to the other person's ID.  I am reading here that 0 chance of getting through to do that - not open til 10.00 and they get an hour off for lunch!!

I have not downloaded the ST to my Apple wallet yet, so if the other person does that first, uses it for the Arse and then deletes it from their wallet, is that going to mess up my ability to download the ST to my wallet and use it for future games?

Any techies here can throw any light please?

I wouldn’t have thought so.

One of our group can’t go but rang yesterday to get it transferred. The recipient has had an email this morning to say it’s been allocated to him.

Do they they charge them for the ticket or is it just a straight transfer without charge?

No charge unless it’s a change of price category (a senior or child ticket being transferred to an adult) - then they will ask for the difference & it appears to move to the full cost of a match ticket. (I reckon you won’t get the difference back if the difference is child or senior to adult either!)

[Mister E]

One of our group can’t go but rang yesterday to get it transferred. The recipient has had an email this morning to say it’s been allocated to him.

Do they they charge them for the ticket or is it just a straight transfer without charge?

I thought it is possible to do on the website, as long as the recipient has an AV account number.

[frank black]

Only about 10000 season ticket holders that haven’t downloaded their ticket.

What could possibly go wrong tomorrow 😂?

Where are you getting the figures from?

Villa official support on twitter.

[frank black]

One of our group can’t go but rang yesterday to get it transferred. The recipient has had an email this morning to say it’s been allocated to him.

Do they they charge them for the ticket or is it just a straight transfer without charge?

I thought it is possible to do on the website, as long as the recipient has an AV account number.

I can see that there is a distribute option for each game ticket, but it’s greyed out and doesn’t function..so it either call/email the club or log someone into your account on their phone or give em your phone

[trinityoap]

I'm glad that they graciously awarded me a physical card because I don't think there has ever been a topic where I have understood so few entries.

[frank black]

I'm glad that they graciously awarded me a physical card because I don't think there has ever been a topic where I have understood so few entries.

😂