Villa Park Catering.....

[ChicagoLion]

Yes, you can then queue up behind some idiot that is unable to use a self service machine as opposed to some idiot standing behind a counter.
Problem solved.

[pauliewalnuts]

Yeah a self service coffee machine would remove one problem and create another.

[LeeB]

Yeah a self service coffee machine would remove one problem and create another.

If you ever had the misfortune to attemp to feed your family at a service station or airport during the summer holidays, where the self service 'order and collect' tills are now everywhere, you would see the danger and futility fo attempting to drop such a system into the already hopeless set up we have.

It's just taking the ineptitude of the current system and multiplying it by the gormlessness of the general population.

[Des Little]

Nevermind there’ll soon be another 8000 fans to not manage to serve….if they had the inclination to fix it they would have done by now

Make no mistake, that extra 8k will be enjoying corporate style service in their lounge. There’ll be no queuing or unavailability of chips there, unlike everyone else.

[SaddVillan]

In terms of pounds and pence, as well as thecassocisted aggro, the hierachy at Villa might well ask themselves is it actually worth providing catering at all?

Here are some rough numbers based on figures I've plucked out of the air - feel free to disagree:

Average attendance: 41,000
Average spend per attendee: £8
Number of home games: 25 (assuming hone cup fixtures)
Total income: £8.2m
Deduct VAT from that- income drops to £6.8m
Say the club operates on a 40% profit margin - after deducting all costs, then the club ends up with a net profit of £2.74m, or £109k per match.

[Ad@m]

I'm not sure being the only club in the land that can't work out how to make money from efficiently selling food and drink at games is the look the owners want to go for.

[SaddVillan]

Spurs' new ground was designed and built with the aim of maximising revenue from  all sources.

The result?

They take more on catering money than we do in ticket sales  £15m a season.

OK, their average attendance is higher, but they get c.£15 spend per punter per game.

We need a radical overhaul of how we manage the whole process.

[ChicagoLion]

I'm not sure being the only club in the land that can't work out how to make money from efficiently selling food and drink at games is the look the owners want to go for.

You would have thought so, but this has been a problem for ages and they appear clueless in how to solve it.

[dave.woodhall]

Spurs' new ground was designed and built with the aim of maximising revenue from  all sources.

The result?

They take more on catering money than we do in ticket sales  £15m a season.

OK, their average attendance is higher, but they get c.£15 spend per punter per game.

We need a radical overhaul of how we manage the whole process.

One of the advantages Spurs have got, and I've said this many times about different places, is that theirs is the sort of ground where people have always got there early because there's a lot of choice close by. We don't have that - our tradition is to eat and drink well away from the ground and get close to Villa Park comparatively later.

[Dave P]

Spurs' new ground was designed and built with the aim of maximising revenue from  all sources.

The result?

They take more on catering money than we do in ticket sales  £15m a season.

OK, their average attendance is higher, but they get c.£15 spend per punter per game.

We need a radical overhaul of how we manage the whole process.

One of the advantages Spurs have got, and I've said this many times about different places, is that theirs is the sort of ground where people have always got there early because there's a lot of choice close by. We don't have that - our tradition is to eat and drink well away from the ground and get close to Villa Park comparatively later.

Villa Live could change that.

[dave.woodhall]

Spurs' new ground was designed and built with the aim of maximising revenue from  all sources.

The result?

They take more on catering money than we do in ticket sales  £15m a season.

OK, their average attendance is higher, but they get c.£15 spend per punter per game.

We need a radical overhaul of how we manage the whole process.

One of the advantages Spurs have got, and I've said this many times about different places, is that theirs is the sort of ground where people have always got there early because there's a lot of choice close by. We don't have that - our tradition is to eat and drink well away from the ground and get close to Villa Park comparatively later.

Villa Live could change that.

Hopefully, but it will have to offer something different. Changing a mindset is a difficult business.

[pauliewalnuts]

Spurs' new ground was designed and built with the aim of maximising revenue from  all sources.

The result?

They take more on catering money than we do in ticket sales  £15m a season.

OK, their average attendance is higher, but they get c.£15 spend per punter per game.

We need a radical overhaul of how we manage the whole process.

One of the advantages Spurs have got, and I've said this many times about different places, is that theirs is the sort of ground where people have always got there early because there's a lot of choice close by. We don't have that - our tradition is to eat and drink well away from the ground and get close to Villa Park comparatively later.

Villa Live could change that.

Hopefully, but it will have to offer something different. Changing a mindset is a difficult business.

Even then it's not going to change things on a particularly huge scale as it's one facility.

[john e]

With all the space at the back of the Holte and North stands you don’t even need turnstiles in The actual stand for entrance
you could create a outer perimeter which you enter with your ticket into an area of ample space for catering,drinks,entertainment

I know it’s been mentioned before I’m mentioning it again

[Bent Neilsens Screamer]

Spurs' new ground was designed and built with the aim of maximising revenue from  all sources.

The result?

They take more on catering money than we do in ticket sales  £15m a season.

OK, their average attendance is higher, but they get c.£15 spend per punter per game.

We need a radical overhaul of how we manage the whole process.

One of the advantages Spurs have got, and I've said this many times about different places, is that theirs is the sort of ground where people have always got there early because there's a lot of choice close by. We don't have that - our tradition is to eat and drink well away from the ground and get close to Villa Park comparatively later.

Both an up to date venue and peoples mindsets are true but it still doesn’t change the fact that people struggle to get whatever they want. It’s a captive audience and it’s a really poor show that probably 75% of fans have to queue for so long to get drink/ food.

[Aldridge Villa]

Being going to VP for many a year (with and without kids) and catering at VP/ portion of chips necessity at HT has never been on the radar.However, I appreciate it has been an issue and will continue to be so for some folk so hope situation improves.