Season Tickets

[Nev]

There's more of a fuss about people making a fuss than actually people making a fuss.

[cdbearsfan]

Just silently judging all the U2 loving Apple scum...

[Chris Smith]

No Ads. I have no issue with Google Wallet but the app and its interface /connection to the ticket section is unfit for purpose.

Fair enough, but you don't need the app, although I've downloaded it as I wouldn't mind seeing if push notifications give me team news.

It does.

[PeterWithe]

Doesn't appear to be anything stopping me loading the ST onto 2x different phones, haven't managed to load my daughters onto my phone yet but I'll keep trying.

[UK Redsox]

Just silently judging all the U2 loving Apple scum...

I hate Android phones with a passion.

My first smartphone was Windows (which was shit), then I switched to Apple.

I had to try to sort out a problem with my Dad's Android phone a few years ago. Their OS makes no sense at all to me.

[UK Redsox]

Doesn't appear to be anything stopping me loading the ST onto 2x different phones, haven't managed to load my daughters onto my phone yet but I'll keep trying.

'Frank Black' (see above) might be yer man for help on this

[Ads]

To add my son's season ticket I went through this laborious process. Clicked download. Clicked add to wallet.

[Risso]

They’ve just put out a tweet saying they’ll be available in next 24 hours

And more than 24 hours on, I've received nothing. I'm not panicking™ I just think they're a bit useless.

[Clampy]

Just received my email. Ridiculously simple - Hit the Download button, click 'add' on the screen that pops up. Done!

All ready to go in my Apple Wallet, and finally entered the 21st century and freed from the shackles of having to carry my 'real wallet' around with me! 

I didn't notice the download button on the email haha. I have a card but that was all rather easy.

[Chris Smith]

Just silently judging all the U2 loving Apple scum...

I hate Android phones with a passion.

My first smartphone was Windows (which was shit), then I switched to Apple.

I had to try to sort out a problem with my Dad's Android phone a few years ago. Their OS makes no sense at all to me.

Same here even down to trouble trying to sort out my old man’s android phone. I think the problem is when you are used to one platform it’s difficult trying to forget that when using the other to do exactly the same function.

[PeterWithe]

Doesn't appear to be anything stopping me loading the ST onto 2x different phones, haven't managed to load my daughters onto my phone yet but I'll keep trying.

'Frank Black' (see above) might be yer man for help on this

Ta, but all done now, each ST loaded onto our individual phones and both loaded onto one I can lend to those using the ticket when  I cant.

If you go to the app store and update the Villa App manually it loaded first time after the update.

[frank black]

Doesn't appear to be anything stopping me loading the ST onto 2x different phones, haven't managed to load my daughters onto my phone yet but I'll keep trying.

I have mine on two phones now. So it seems that although the FAQ rules say you can’t do it, you can…

[john e]

I’ve downloaded all my 3 all into my wallet and also into the wallets of my kids
Don’t know if they will all work, might only work on the first download device
time will tell but there’s no bar code on them

[Russ aka Big Nose]

I'm, genuinely, not a luddite and whilst far from proficient, I can generally get the hang of new-fangled stuff.

My issue is with how the club have handled things - going back a number of years.

Using the Villa App, I can see all the matchday tickets for my ST and my (adult) son, but I can't do anything with them, like add to my wallet or redirect to friends or family.

When I try, it asks me to login for the umptenth time and then tells me I don't have a ST - presumably because at least one CRM system they operate still thinks I have a 'Claret Membership'. I did have whilst on the ST waiting list, then cancelled it when we got STs.

Every year they auto-renew the Claret Membership, then refund it, then promise to update their systems. At some point into each new season, I give up trying to get it sorted, because why should I care if they inaccurately believe I have a particular membership if I've been refunded and our STs work.

This time, they were is a desperate rush to increase prices and take away our seats - now rail seating at the back of the Holte. So, we paid over £1,500 two months ago, and have not been advised what rail seating might mean in terms of whether the seats are permanently locked or whatever.

Now it appears I face a couple of days of trying to reach them - when they are refusing to take calls - to again correct a problem for the fourth year running so that we have a chance of getting into the game on Saturday.

I can be a grumpy bloke, but even on my 'better' days, that is $hit. UTV

[Ads]

The quickest response you'll get off the ticket office is to DM them on Twitter. If you provide your fan ID you're in business within an hour or two, whatever it is you need.