Season Tickets

[cdbearsfan]

So I don't need signal?

No.

Sorted. Will figure it out nearer the time, then. Thanks.

[Nigel Macdougall]

Are you having to renew with a digital ST or can you order a card?

I asked and was given this link, £20 each https://www.avfc.co.uk/seasontickets/card-request/

So you have to give a valid reason AND pay £20! So even if your reason is that you have a disability, you still have to pay???

This is in the FAQs on the website ?
All season tickets this season will be digital and supporters can add their digital season ticket to an Apple or Google wallet as an NFC pass. Season Ticket Holders who wish for a physical card instead will need to fill out a form on the website stating the reason for the need for a season ticket. Applicable reasons why would be if someone has a medical condition, or a supporter doesn’t have a smartphone. This card would then be sent out free of charge. Any future reprint would entail a charge as per previous seasons.

[Lucky Eddie]

We've been informed by the club that one of our group who has a disability and his carer can receive a season card without payment.

[SaddVillan]

Going to be a lot of fans without smartphones over the next few weeks.

[astonvilla82]

Going to be a lot of fans without smartphones over the next few weeks.

What's a smartyphone? asking for a friend

[spartacuss]

When you click on the link (which is contained within the AV's confirmation of your ST purchase) to apply for a ST card , it just takes you to the general page about renewing your ST?  Anyone know how to access the ST card request?

[chrisw1]

Reading on Twitter and here it sounds like the club has made a right pigs ear of reshuffling people around a few moved aisle's.

Maybe it's harder than it sounds, but they're creating extra seats not fewer.  I can't really understand why some people have to be randomly shited miles from their mates, surely the most anyone should really have to shuffle ought to be the width of an aisle?  It would be really interesting to see the overlayed seat plans to work out why it has proven so complex.

[Somniloquism]

I also wonder if there was a question put out about whether they would like rail seating and the ones who responded no might have been moved if the seat was within Rail sections? But without any mention until now.

[amfy]

They have created extra seats by partially  amalgamating L1 & L2 & L7 & L8.
That in itself shouldn’t make much difference.
But 8 think that while they are shunting, they have also taken out some single seat gaps, so that empty seats are now at least in pairs (and groups) and therefore easier to sell.
Our seats are further towards the high number end of the stand, but we now have lower numbers.

I think generally if you sit next to someone, you probably still do, but many people have tickets one in front of the other, and they have been impacted by different rows moving at different rates depending on how much ‘shunting up’ for non ST seats has happened in each row.

Looking on Twitter etc there seem to be a lot of people in rail seats who aren’t happy about it so I doubt that’s a factor. They would do well to create a register of interest on that and facilitate swaps rather than random relocation. There’ll be people in the front section that quite fancy safe standing, and people in the back section that never wanted it, but you won’t move unless there’s a space where you want to go.

[Ads]

At least you're able to buy your season tickets!

[Dogtanian]

They have created extra seats by partially  amalgamating L1 & L2 & L7 & L8.
That in itself shouldn’t make much difference.
But 8 think that while they are shunting, they have also taken out some single seat gaps, so that empty seats are now at least in pairs (and groups) and therefore easier to sell.
Our seats are further towards the high number end of the stand, but we now have lower numbers.

I think generally if you sit next to someone, you probably still do, but many people have tickets one in front of the other, and they have been impacted by different rows moving at different rates depending on how much ‘shunting up’ for non ST seats has happened in each row.

Looking on Twitter etc there seem to be a lot of people in rail seats who aren’t happy about it so I doubt that’s a factor. They would do well to create a register of interest on that and facilitate swaps rather than random relocation. There’ll be people in the front section that quite fancy safe standing, and people in the back section that never wanted it, but you won’t move unless there’s a space where you want to go.

I can definitely see them doing this.

They would probably benefit from doing this each summer, but with consultation with the ticket holders.

I bet there are lots of situations where a group of two or more next to a single empty seat could create a double space by shifting down one, or one person swapping from one side to the other of the group.

They could offer you a small incentive if you were willing to shift and if they kept on top of it they would only have to do a few each season.

[RamboandBruno]

Reading on Twitter and here it sounds like the club has made a right pigs ear of reshuffling people around a few moved aisle's.

Maybe it's harder than it sounds, but they're creating extra seats not fewer.  I can't really understand why some people have to be randomly shited miles from their mates, surely the most anyone should really have to shuffle ought to be the width of an aisle?  It would be really interesting to see the overlayed seat plans to work out why it has proven so complex.

I had an email back from the club yesterday stating pretty much because of the extra seating put in they have reconfigured the stadium bowl, but have tried to group together people with shared booking transactions. They have also assured me that despite a change in block our view will remain largely unchanged and then provided me with the link to the stadium plan thats been posted on here previously.
Im being a pendant and have gone back and asked exactly how far in terms of approximate yards or number of seats we’re moving, as I just don’t buy that L1 has moved position in the Holte other that become smaller. I have also asked why with extra seating in L2 we’ve had to be moved out of there at all.
Ive no problem with rail seating, everyone stood by us anyway.
Anyway, Im boring myself with this now, nevermind anyone else unfortunate enough to read my ramblings.

[Behind Bluenose Lines]

Looks like I'm yet another L1 season ticket holder who's been moved without warning. Apparently I'll need to phone the ticket office to renew.

I've another idea about people wanting physical cards. As a reason, why not say you had problems using the phone (eg the phone refusing entry on the turnstile for the Conference games and the turnstile operator having to come out of the booth to let you in) and you would rather have a card as back-up, as if it were. This is it what I'm going to try and do.

Re smartphones: the club will sus out you have access to one if you used it to get into the Europe games last season. Just a thought. Hope this makes sense

EDIT - gave the renewal another go on the website: went through with no problem. Still in same seat.

Weird. The whole thing is a cock up!

[RamboandBruno]

Had a really helpful call from someone at the tocket office today. He explained exactly whats happened to my old seats, and how L2 and L1 has been reconfigured and the size of both areas differs to how it looks on the stadium plan. He explained exactly where me and the kids seats are going to be and that they are about 6 seats over to the right, from where we have been for years.
As Ive said really helpful. If I hadn’t of complained by email and then again after the standardised reply, I wouldn’t of got that call.
Anyway I’ve renewed.

[chrisw1]

6 seats sounds about right for the width of an aisle.