As per the link exigo and Jane has posted, In not sure this is completely right. So in me and the kids situation, L2 row MM where we have for years has widened to encompass what would of been previously some of L1. L1 has as a result got smaller, but we have been moved into L1. We are going to be still on the same row, MM, but i just dont see how we will be occupying the same physical space. Our previous seats were about 8-10 seats in from the last set of stairs in the holte lower on the right facing the pitch, the new seats look about 5 or 6 seats in from the stairs in the other direction. Thats nearly 20 odd seats space towards the corner of the Holte that I wouldn’t choose to sit in.
Something that has just clicked as well, there's a lounge area at end of the concourse in the Upper North that was opened up as extra space last season, but closed last game. Its directly below where the hospitality seats are located in the Upper North and above the ones in the lower tier.I had a feeling that it was opened last season in a trial run for this.
Had to renew the old fashioned way, by phoneWouldn’t let me do it online. Did ask if it was a problem with the site or at my end. They confirmed it’s an issue at the Villa end. They are endeavouring to sort it. In case others are having the same trouble.
Quote from: chrisw1 on June 05, 2024, 09:01:11 AMQuote from: Jane on June 04, 2024, 10:15:57 PMThe gangway behind us (as the last row previously) seems to have disappeared as well. Just rubbish by Villa.Have you been moved or just the gangway filled in? If it's just the gangway moved, would you have preferred everyone in a block where gangways were moved were added to the 900 displaced seats and to re-apply in the free for all, or do you think it was better that people stayed broadly where they were? It's a genuine question, as I imagine most would have preferred the latter. If you prefer the latter, then is your issue with communication, which clearly could and should have been better, or do you think it's unreasonable for the club to evolve the seating plan?I think it's different for people who have been split up or moved several rows or seats and I honestly don't know what the best answer for that would have been (accepting communication should have been better) but certainly, I think those that have been physically moved should get an independent relocation window with or just after the 900. I definitely think it's unreasonable for the club to evolve the seating plan and only ambiguously tell people the day before renewal. I chose that seat about 20 years ago because it backed onto the gangway and was close to the aisle. Now it's in the middle of a block with about 14 seats to the aisle which isn't really ideal for someone with claustrophobia and anxiety issues.
Quote from: Jane on June 04, 2024, 10:15:57 PMThe gangway behind us (as the last row previously) seems to have disappeared as well. Just rubbish by Villa.Have you been moved or just the gangway filled in? If it's just the gangway moved, would you have preferred everyone in a block where gangways were moved were added to the 900 displaced seats and to re-apply in the free for all, or do you think it was better that people stayed broadly where they were? It's a genuine question, as I imagine most would have preferred the latter. If you prefer the latter, then is your issue with communication, which clearly could and should have been better, or do you think it's unreasonable for the club to evolve the seating plan?I think it's different for people who have been split up or moved several rows or seats and I honestly don't know what the best answer for that would have been (accepting communication should have been better) but certainly, I think those that have been physically moved should get an independent relocation window with or just after the 900.
The gangway behind us (as the last row previously) seems to have disappeared as well. Just rubbish by Villa.
If anyone is struggling to get past the payment screen on their phone, what eventually worked for me... was turning my screen sideways! It was the only way to make the "process payment" button appear. Judging by Twitter I wasn't the only idiot struggling with that.
Quote from: cdbearsfan on June 05, 2024, 01:43:06 PMIf anyone is struggling to get past the payment screen on their phone, what eventually worked for me... was turning my screen sideways! It was the only way to make the "process payment" button appear. Judging by Twitter I wasn't the only idiot struggling with that.Thank you for the great advice.This old fart managed to do it finally.
Are you having to renew with a digital ST or can you order a card?