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Author Topic: Season Ticket renewal  (Read 18171 times)

Offline Astonite

  • Member
  • Posts: 18
Re: Season Ticket renewal
« Reply #165 on: September 21, 2020, 10:50:38 AM »
Has anyone got a contact number for me to talk to someone about my refund. All the club numbers, ticket office and reception, are automated or closed. I suspect a lot of staff are working at home. Email is not my preferred method of contact.

Offline West Derby Villan

  • Member
  • Posts: 13600
  • Location: Turn left junction 21A
  • GM : 09.05.2022
Re: Season Ticket renewal
« Reply #166 on: September 21, 2020, 04:16:39 PM »
Has anyone got a contact number for me to talk to someone about my refund. All the club numbers, ticket office and reception, are automated or closed. I suspect a lot of staff are working at home. Email is not my preferred method of contact.

0333 323 1874

Offline frankmosswasmyuncle

  • Member
  • *
  • Posts: 5935
  • Location: The Right Side
  • GM : 05.09.2024
Re: Season Ticket renewal
« Reply #167 on: September 21, 2020, 04:48:33 PM »
Received my e vouchers on Saturday.
One for each game.

Offline wolfman999

  • Member
  • Posts: 902
Re: Season Ticket renewal
« Reply #168 on: September 22, 2020, 09:39:25 PM »
Club has announced that they will not be issuing season tickets this season but will run ballots if/when a limited number of fans can attend games.

Offline in exile

  • Member
  • Posts: 2854
  • Age: 62
  • Location: Tamworth
  • GM : 22.07.2022
Re: Season Ticket renewal
« Reply #169 on: September 23, 2020, 08:56:17 AM »
I'm all credited up.

Offline Mister E

  • Member
  • *
  • Posts: 16580
  • Location: Mostly the Republic of Yorkshire (N)
  • GM : 16.02.2025

Offline wozwebs

  • Member
  • Posts: 2577
  • GM : 20.04.2019
Re: Season Ticket renewal
« Reply #171 on: September 23, 2020, 11:24:10 AM »
They have also clarified, on Twitter, that if you are successful in a ballot you can't enter another one until all season ticket holders have been successful. Sounds fair enough although you can forget being allowed back in this season for sure sadly.

Offline chrisw1

  • Member
  • *
  • Posts: 9147
  • GM : 20.08.2024
Re: Season Ticket renewal
« Reply #172 on: September 23, 2020, 12:03:14 PM »
"we can confirm that 2019/20 Season Ticket Holders will have their seats held for them to use again once there is a full return to the pre-COVID capacities"

As you would expect, but good news and will stop some people worrying.

Offline Flamingo Lane

  • Member
  • Posts: 5142
Re: Season Ticket renewal
« Reply #173 on: September 23, 2020, 12:36:06 PM »
All seems sensible, and fair, though sad.

Offline itmustbe_it is!

  • Member
  • Posts: 971
Re: Season Ticket renewal
« Reply #174 on: September 23, 2020, 01:18:48 PM »
I elected to carry my credit forward (rather than have a refund) because at the time I thought I'd be able to reduce the price of my next one, would soften the blow of the payment then.

Now I've got vouchers for me and my wife with an expiry date, and I can enter a ballot but if I win one I can't enter again until everyone has won one (this is fair enough). Each one I win I presume I can spend one of the vouchers against the ticket? So got to win six ballots to spend all the vouchers before they expire .....and is there going to be a way for us to apply as a couple? ie if we go we want to go together, not win ballots for separate games .

Wish I'd just opted for the refund now, would have been cleaner.

Offline chrisw1

  • Member
  • *
  • Posts: 9147
  • GM : 20.08.2024
Re: Season Ticket renewal
« Reply #175 on: September 23, 2020, 01:55:20 PM »
I elected to carry my credit forward (rather than have a refund) because at the time I thought I'd be able to reduce the price of my next one, would soften the blow of the payment then.

Now I've got vouchers for me and my wife with an expiry date, and I can enter a ballot but if I win one I can't enter again until everyone has won one (this is fair enough). Each one I win I presume I can spend one of the vouchers against the ticket? So got to win six ballots to spend all the vouchers before they expire .....and is there going to be a way for us to apply as a couple? ie if we go we want to go together, not win ballots for separate games .

Wish I'd just opted for the refund now, would have been cleaner.
I'm 100% sure the club won't leave fans out of pocket with expired vouchers if the have been unable or unwilling to spend them on attending games before the expiry date.

Offline olaftab

  • Member
  • *
  • Posts: 39681
  • Location: Castle Bromwich
  • GM : 12.06.2024
Re: Season Ticket renewal
« Reply #176 on: September 23, 2020, 02:15:14 PM »
Yes I am sure the Club would extend or reissue credit vouchers. I have gone for the same option. It is likely that we will be back in ground as normal about March time so plenty of game to use up credit vouchers.

Offline CT

  • Member
  • Posts: 7436
  • Location: Cheltenhamshire lalala
    • http://astonvilla.blogfootball.com/CT
  • GM : 11.02.2024
Re: Season Ticket renewal
« Reply #177 on: September 23, 2020, 08:06:21 PM »
Our deadly rivals, Newcastle, are apparently still taking supporters money via Direct Debits.

Quite a few clubs have hone down the same route as us (which I’m thankful for) - so no surprise that Mike Ashley and the West Ham lot haven’t.
« Last Edit: September 24, 2020, 08:09:15 AM by CT »

Offline leylandalbion

  • Member
  • Posts: 569
  • GM : 06.05.2015
Re: Season Ticket renewal
« Reply #178 on: September 23, 2020, 10:09:25 PM »
Staggering really that imagining another few months of no crowd trials and maybe only 8-10 games where limited home support can attend then I think any st holders will get 1 game each this year (if wanted). 

Offline WilliamStanding

  • Member
  • Posts: 779
  • Location: Great Barr
Re: Season Ticket renewal
« Reply #179 on: September 23, 2020, 11:35:26 PM »
I will be stunned if there’s a
Single game this season where any fans are allowed
In.

It’s
Looking more like 2022-23 season for some fans back .

 


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