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Author Topic: Cubs/Clarets membership  (Read 72887 times)

Online London Villan

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Re: Cubs/Clarets membership
« Reply #480 on: December 13, 2025, 04:48:07 PM »
Anyone had their membership gifts yet? I renewed my lads in November, hoping it would be here for Christmas, but nothing yet?

Offline Bent Neilsens Screamer

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Re: Cubs/Clarets membership
« Reply #481 on: December 13, 2025, 04:52:41 PM »
Renewed at end of August but received nothing yet. In previous years it had arrived by now.

Online Villatillidie25

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Re: Cubs/Clarets membership
« Reply #482 on: December 13, 2025, 05:09:01 PM »
Yep. Nothing. Although I have low expectations. My membership didn’t auto renew as my card had expired. When I realised I renewed immediately so I must have had a month max of no membership. The club wouldn’t give me the membership points that would have allowed me to get a season ticket this year. It’s on me but felt a bit poor form.

Online Drummond

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Re: Cubs/Clarets membership
« Reply #483 on: Today at 01:00:25 PM »
"Thank you for contacting membership services. I do apologise for the inconvenience. The welcome pack team is adding the final touches to the packs, and all members of the 2025/2026 season should receive their packs early next year. I understand that this wait can be frustrating. However, we are committed to making the packs as amazing as possible to provide you with the best quality. Thank you for your patience and understanding. Please also note that the welcome pack will be sent to you, and once dispatched, you will receive a dispatch notification or tracking details via email, if eligible. I hope this helps 🙂 And we hope you enjoy your pack when you receive it."

Online London Villan

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Re: Cubs/Clarets membership
« Reply #484 on: Today at 02:34:18 PM »
Thanks Drummond.

Online Drummond

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Re: Cubs/Clarets membership
« Reply #485 on: Today at 02:44:02 PM »
Pleasure, I'd been wondering too.

A welcome pack more than halfway through the season is an interesting take.

 


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