I renewed yesterday.......about 4 hours later I got an email saying my ST will be released on Friday 4th July for others to purchase! I've got an email confirmation saying thank you for renewing! Confusing.
Has anyone enquired about physical ST cards? It looks like thHas anyone enquired about physical ST cards?ey're making this more difficult by going all digital. I still prefer the card as it's simpler on entry.
For the 2025/26 Aston Villa season, physical season tickets are primarily available to fans with medical exemptions. Aston Villa has transitioned to digital season tickets as the default method, with physical cards reserved for those who require them due to documented medical reasons.
To obtain a physical season ticket with a medical exemption, you'll need to contact the Aston Villa ticket office directly and provide necessary documentation to support your claim. The club will assess each case individually to determine eligibility.
Here's a breakdown:
• Digital Default:
The standard method for season tickets is digital, via the club's app or online platform.
• Medical Exemption:
Physical cards are issued to supporters with valid medical exemptions.
• Application Process:
You'll need to contact the ticket office and provide documentation to support your exemption request.
• Personal Assistant:
If a disabled supporter needs a personal assistant to attend matches, the club will admit the assistant free of charge, provided they meet the criteria for providing support.
• Other Considerations:
There may be other circumstances where a physical card is necessary, such as for those with limited access to technology, but the primary focus is on digital tickets.
When I contacted the Villa tkt office, they gave me an email address to send a request for a physical season card to.
accessibility@avfc.co.uk