Chris Heck - President of Business Operations

[Pat Mustard]

I'm not naive enough to think any replacement is going to come in and drop prices, give back the Holte Suite etc., but surely the new person is going to be a bit better at communicating and hopefully treating us all with a bit less contempt?  Of all of Chris Heck's faults, the biggest one for me was his attitude towards anything amounting to consultation with fans.  Some people may say he was just there to make tough decisions that would be going ahead anyway, but the tretament of the fan advisory board, the badge debacle, the original cancellation of the North Stand development without any explanation all just seemed quite cowardly to me.

Who knows, maybe there will also be some sense seen on the amount of GA+ tickets we can actually sell to tourists, so we don't have hundreds of empty seats at big matches next season.

[ez]

I've said it before - Villa Hotel - Mop up all the tourists in the GA+/Corporate seats. Extended stay in Brum, new club shop and beer hall next door.

Aren't hotel rooms overlooking the pitch the new thing. I think Blackpool have them and one or two others.

[Nev]

I'm not naive enough to think any replacement is going to come in and drop prices, give back the Holte Suite etc., but surely the new person is going to be a bit better at communicating and hopefully treating us all with a bit less contempt?  Of all of Chris Heck's faults, the biggest one for me was his attitude towards anything amounting to consultation with fans.  Some people may say he was just there to make tough decisions that would be going ahead anyway, but the tretament of the fan advisory board, the badge debacle, the original cancellation of the North Stand development without any explanation all just seemed quite cowardly to me.

Who knows, maybe there will also be some sense seen on the amount of GA+ tickets we can actually sell to tourists, so we don't have hundreds of empty seats at big matches next season.

I recall the fuss about the The Holte Suite. It wasn't the fact that it was being closed to ST holders, it's their ground they can do what they like, it's just that they didn't come right out and say so rather than a wall of silence. That started the ball rolling where trust was concerned and it never got any better.

[Border villan]

I've said it before - Villa Hotel - Mop up all the tourists in the GA+/Corporate seats. Extended stay in Brum, new club shop and beer hall next door.

Aren't hotel rooms overlooking the pitch the new thing. I think Blackpool have them and one or two others.

Norwich have hotel rooms overlooking ground. Also a Premier Inn overlooks New Road for Worcestershire CCC.

[DB]

I've said it before - Villa Hotel - Mop up all the tourists in the GA+/Corporate seats. Extended stay in Brum, new club shop and beer hall next door.

Aren't hotel rooms overlooking the pitch the new thing. I think Blackpool have them and one or two others.

Norwich have hotel rooms overlooking ground. Also a Premier Inn overlooks New Road for Worcestershire CCC.

Hampshire too, Edgbaston will have also in 18 months or so.

[VillaTim]

I've said it before - Villa Hotel - Mop up all the tourists in the GA+/Corporate seats. Extended stay in Brum, new club shop and beer hall next door.

Aren't hotel rooms overlooking the pitch the new thing. I think Blackpool have them and one or two others.

hardly new, Bolton did it 20 years ago

[eamonn]

I wonder how much notice he had to give. That the club are hopeful of a new appointment by the start of next season suggests they've been caught on the hop a bit. Who will commercialize us this summer?

[Max Villan]

Does anyone think there's an outside chance they hike ticket prices and allow the departing Heck to take the blame?

Would be a perfect fall guy if you wanted to cut concessions etc...

[London Villan]

Individuals at that level are likely to have 3 months notice to work - unless they are out of a job, then you'd ask why are they out of a job if they are any good?

[pauliewalnuts]

Individuals at that level are likely to have 3 months notice to work - unless they are out of a job, then you'd ask why are they out of a job if they are any good?

I think they're going to have notice periods much longer than 3 months.

[Dante Lavelli]

Individuals at that level are likely to have 3 months notice to work - unless they are out of a job, then you'd ask why are they out of a job if they are any good?

I think they're going to have notice periods much longer than 3 months.

Me too, six as a minimum.

Heck may have told the club ages ago and a plan should be in place, or they want him out the door swiftly.

[SaddVillan]

He joined in May 2023 and it's being reported that he's not renewing his contract.

So, if it was a 2 year deal, it'll expire say between the end of May and June?

Hope we've got a list of possible replacements - and you'd have to think that it's a pretty attractive opportunity.

Fortunately with Monchi and Damian looking after the recruitment side of things it shouldn't affect any transfer window activity, although that may not be the case as far as commercial contracts are concerned.

[edgysatsuma89]

Hopefully the new person changes the badge. If we change the badge every 3 years then the hippo will happen at some point.

[tomd2103]

I've said it before - Villa Hotel - Mop up all the tourists in the GA+/Corporate seats. Extended stay in Brum, new club shop and beer hall next door.

Aren't hotel rooms overlooking the pitch the new thing. I think Blackpool have them and one or two others.

Norwich have hotel rooms overlooking ground. Also a Premier Inn overlooks New Road for Worcestershire CCC.

Hampshire too, Edgbaston will have also in 18 months or so.

Old Trafford (cricket one) also.

[eamonn]

Hopefully the new person changes the badge. If we change the badge every 3 years then the hippo will happen at some point.

Hula-hooping hippo, huh? German James - you're up.