Heroes & Villains, the Aston Villa fanzine

Heroes & Villains => Heroes Discussion => Topic started by: Toronto Villa on May 17, 2023, 05:59:40 PM

Title: Chris Heck - President of Business Operations
Post by: Toronto Villa on May 17, 2023, 05:59:40 PM
Official. Welcome Chris. Whatever your job is do it well and make us loads of money.

https://twitter.com/avfcofficial/status/1658877698783969289?s=46&t=0-BUXD66ovTcofwrbTW4Ag

Quote
V Sports and Aston Villa are delighted to announce the appointment of Chris Heck as the Group’s new President of Business Operations.
 
Chris Heck brings over 30 years of sports industry experience to the Club, including his most recent role as President of the National Basketball Association franchise the Philadelphia 76ers. Prior to his time with the 76ers, he held leadership roles at Major League Soccer’s New York Red Bulls and the National Basketball Association. He will report to Aston Villa ownership, Nassef Sawiris and Wes Edens, and have full responsibility for all business and commercial matters.
 
Nassef Sawiris, Chairman of AVFC said: “We are excited to have Chris joining us as President of Business Operations. Consistent with our philosophy on the pitch, we have brought in world class talent off the pitch to help us continue our growth. Chris’ arrival will further establish Villa as a global leader in sport and enhance the fan experience.”
 
Mr. Heck said: “Villa’s storied history and impressive fanbase is something I’ve always admired from my sports career in the US. I look forward to becoming a part of this community and furthering the great legacy of this team and its fans.”
 
Chris will assume his duties effective immediately.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on May 17, 2023, 06:12:03 PM
Quote
and have full responsibility for all business and commercial matters.

I wonder where that leaves Purslow.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on May 17, 2023, 06:15:37 PM
Quote
and have full responsibility for all business and commercial matters.

I wonder where that leaves Purslow.

I think Purslow has a role to play but maybe more domestically. Given this is a V Sports appointment as much Aston Villa, this to me sounds more growing our global brand. Commercially we have done ok but clearly lag behind several clubs we should be ahead of. And especially as we embark upon stadium expansion and hopefully European football next season, we need greater presence and revenue streams.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on May 17, 2023, 06:26:05 PM
Quote
and have full responsibility for all business and commercial matters.

I wonder where that leaves Purslow.

Running the Villa. V Sports is now here, in Portugal, Egypt and hopefully the USA in Vegas. Global partners will do us the world of good commercially, won't it?
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on May 17, 2023, 06:26:50 PM
A storied history, huh? What a smooth-talker.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on May 17, 2023, 06:26:56 PM
Taken from an article in The Mirror:

"Like many NBA franchises, the Sixers have grown considerably in value over the last decade, which Heck has as his proudest achievement. “The business side of me is going to say we took a $300 million franchise and made it $2.7 billion in worth over a nine-year period, which has never been done".

I think it's pretty clear he has been brought in to try and propel us into the top reaches of the league off the field. 
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on May 17, 2023, 06:34:04 PM
As this is a group appointment I wonder whether Purslow just got himself a new boss.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on May 17, 2023, 07:06:47 PM
As this is a group appointment I wonder whether Purslow just got himself a new boss.


That’s how it looks to me. Heck sets global commercial strategy, Purslow operates domestically and oversees more the business side of Aston Villa which is a critical function. He ultimately benefits from this because he likely didn’t have the “bandwidth” to grow us as aggressively as we need to.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on May 17, 2023, 07:45:11 PM
I won’t be impressed until he buys a round for everyone in the Barton’s.
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on May 17, 2023, 07:49:53 PM
Wouldn’t be surprised to see Purslow step back a little, head towards retirement.

Shame we have got someone in who will grow the brand / marketing etc at the time that we have jumped into bed with a scummy betting firm again, particularly if it is for 3 years as was talked about…hardly a tier 1 sponsor if we are aiming for the top table
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on May 17, 2023, 07:58:31 PM
I won’t be impressed until he buys a round for everyone in the Barton’s.

Lerner and Krulak never did. Who bloody told them about the place anyway?
Title: Re: Chris Heck - President of Business Operations
Post by: Nev on May 17, 2023, 08:01:14 PM
I won’t be impressed until he buys a round for everyone in the Barton’s.

I'll bet he walks in and gets served straight away after I've been waiting 25 minutes.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on May 17, 2023, 08:51:32 PM
I love America.

https://www.crossingbroad.com/2023/05/chris-heck-lands-job-with-premier-leagues-aston-villa.html

Quote
Aston Villa is a great club. Lots of history. Blue collar supporters from a blue collar steel town in Birmingham.
Title: Re: Chris Heck - President of Business Operations
Post by: olaftab on May 17, 2023, 08:54:30 PM
Heck is really there to do Purslow job, isn’t he?
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on May 17, 2023, 10:43:47 PM
Quote
and have full responsibility for all business and commercial matters.

I wonder where that leaves Purslow.
It leaves Purslow out the door fairly soon.
Title: Re: Chris Heck - President of Business Operations
Post by: not3bad on May 18, 2023, 10:46:28 AM
Well I hope he does a Heck of a job. Welcome Chris.
Title: Re: Chris Heck - President of Business Operations
Post by: Brend'Watkins on May 18, 2023, 11:06:34 AM
I love America.

https://www.crossingbroad.com/2023/05/chris-heck-lands-job-with-premier-leagues-aston-villa.html

Quote
Aston Villa is a great club. Lots of history. Blue collar supporters from a blue collar steel town in Birmingham.

He got the Blue collar bit right....if he was referring to out early 70's kit.
Title: Re: Chris Heck - President of Business Operations
Post by: Monty on May 18, 2023, 11:12:04 AM
I just can't believe his name is actually 'Heck'.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on May 18, 2023, 12:24:28 PM
I just can't believe his name is actually 'Heck'.

Oh yeh. He’s got “what the heck” all through his life.
Title: Re: Chris Heck - President of Business Operations
Post by: DennisHodgetts on May 18, 2023, 12:33:40 PM
Little sausage
Title: Re: Chris Heck - President of Business Operations
Post by: Monty on May 18, 2023, 01:01:08 PM
It just sounds like a joke. Like a Martin Amis Yank caricature.
Title: Re: Chris Heck - President of Business Operations
Post by: DeKuip on May 18, 2023, 01:53:37 PM
Great, another employee who’ll be earning so much money he’ll even be able to afford a season ticket.
I don’t suppose any extra revenue he brings in will go towards offering catering staff better wages though.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on May 18, 2023, 01:55:20 PM
Hopefully it's a recognition that we need to improve the commercial side of things if we are going to be truly competitive in this league.  We have been here before, where we have been very close to making that next step, but have failed to do so.

For all the moaning from Spurs fans, they have had a poor season but are still in the hunt to finish 6th.  Leicester have had a poor season and look likely to get relegated and West Ham have been in the relegation picture all season.  We need to take that next step to become the kind of club who can have a blip of a season and still finish well inside the top half or just continue seamlessly when a manager leaves rather than the whole club falling apart and taking the best part of a decade to recover. 
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on May 18, 2023, 06:50:36 PM
Like a Martin Amis Yank caricature.

And Kenny Jacket as the honest but credulous British football manager that gets caught up in Heck's murky personal life.
Title: Re: Chris Heck - President of Business Operations
Post by: Andy_Lochhead_in_the_air on May 18, 2023, 07:17:50 PM
Quote
and have full responsibility for all business and commercial matters.

I wonder where that leaves Purslow.

He could become Steven Gerrards agent.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on May 18, 2023, 07:25:14 PM
I just can't believe his name is actually 'Heck'.

Oh yeh. He’s got “what the heck” all through his life.

He's had it easy, there was a guy in our New York office called Randy Yanker.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on May 19, 2023, 07:12:19 PM
This Heck man maybe is the Almery substitute as it were?  Overseeing a similar role.
I mean it would make sense as only one of them have come in
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on May 19, 2023, 07:15:49 PM
This Heck man maybe is the Almery substitute as it were?  Overseeing a similar role.
I mean it would make sense as only one of them have come in

No, totally different roles.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on May 19, 2023, 09:11:22 PM
Well I imagine Heck will have some input and we could be in for some Americans. He has knowledge of the MLS so on a crossover.  I mean We signed Duran even before Heck came in and can see a couple more Latin and South Americans based players from the MLS coming in.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on May 19, 2023, 10:13:10 PM
Fucking hell. Now we are after Americans. Will they need to be Spanish speaking Americans?
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on May 19, 2023, 10:16:30 PM
Fucking hell. Now we are after Americans. Will they need to be Spanish speaking Americans?
Well there are theories and bat shit crazy theories or there is just trolling.
Title: Re: Chris Heck - President of Business Operations
Post by: Ducksworthy on May 19, 2023, 10:18:32 PM
Fucking hell. Now we are after Americans. Will they need to be Spanish speaking Americans?
Well there are theories and bat shit crazy theories or there is just trolling.

I was going to say it’s getting towards performance art at this stage
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on May 19, 2023, 11:02:43 PM
Did Footy used to write the Dusty Bin clues on 3-2-1?
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on May 19, 2023, 11:37:52 PM
Chris Heck is in charge of all business and commercial matters.
Transfers can be considered business transactions.
And the signings will bring commercial value, so I expect him to put forward ideas and players for commercial reasons.
Football, at its core, is a business.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on May 19, 2023, 11:43:52 PM
{alt}
Fucking hell. Now we are after Americans. Will they need to be Spanish speaking Americans?

And don't know what your gripe is TV?
We have USA and Spain connections so there's a connection there and a likely influence.
Heck will be under instructions to grow Villa in Americas  market. Villa will look to the Americans North and South I summise.

Villa play a summer series and that's a commercial move so it's already begun.
Title: Re: Chris Heck - President of Business Operations
Post by: Hillbilly on May 20, 2023, 12:14:22 AM
Fucking hell. Now we are after Americans. Will they need to be Spanish speaking Americans?

Our World Cup winning goalkeeper says ‘Hola’.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on May 20, 2023, 09:57:11 AM
{alt}
Fucking hell. Now we are after Americans. Will they need to be Spanish speaking Americans?

And don't know what your gripe is TV?
We have USA and Spain connections so there's a connection there and a likely influence.
Heck will be under instructions to grow Villa in Americas  market. Villa will look to the Americans North and South I summise.

Villa play a summer series and that's a commercial move so it's already begun.
There is a complete disconnect in your logic but you apparently can’t see that.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on May 20, 2023, 10:52:05 AM
Well I imagine Heck will have some input and we could be in for some Americans. He has knowledge of the MLS so on a crossover.  I mean We signed Duran even before Heck came in and can see a couple more Latin and South Americans based players from the MLS coming in.

No, completely different roles and he’s not even from a football background. He’s here to take control of commercial interests, not be a director of football or anything similar. Sawiris has also said they’re still looking for an Almery type appointment now that he’s decided to stay at Barcelona.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on May 20, 2023, 10:55:53 AM
There's no point explaining it, Risso, he's clearly just on a wind up.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on May 20, 2023, 11:07:09 AM
There's no point explaining it, Risso, he's clearly just on a wind up.
Yep.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on May 20, 2023, 01:20:27 PM
There's no point explaining it, Risso, he's clearly just on a wind up.
Yep.
Yes move on and stop your nonsense too! It happens frequently these mindless accusations is it because I have a different viewpoint or have considered something that they haven't?
Let's just put our differences aside and watch what develops over time, I just hunch Villa will make other MLS transfers.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on May 20, 2023, 01:32:55 PM
Footy - You make shit up constantly and consume almost every thread. That’s what people object to and find massively irritating. You take links from the shittest of sources when it comes to transfers and frequently add 2+2 and get any number not 4. Heck has nothing to with transfers but suddenly his US heritage means we are going to get US players. How many Egyptians have we bought because of Nas? Or Americans because of Edens? You seem like a decent bloke but you consume the oxygen out of so many conversations because of the rabbit holes you almost intentionally take the conversations down. Stop doing that and people won’t think you’re on a wind up and will take what you say more seriously.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on May 20, 2023, 01:58:01 PM
Footy - You make shit up constantly and consume almost every thread. That’s what people object to and find massively irritating. You take links from the shittest of sources when it comes to transfers and frequently add 2+2 and get any number not 4. Heck has nothing to with transfers but suddenly his US heritage means we are going to get US players. How many Egyptians have we bought because of Nas? Or Americans because of Edens? You seem like a decent bloke but you consume the oxygen out of so many conversations because of the rabbit holes you almost intentionally take the conversations down. Stop doing that and people won’t think you’re on a wind up and will take what you say more seriously.

That is up to the reader's interpretation. And your personal findings and  views seem critical.
And we are permitted to post original thought and ideas?
Also, while I do my best to stay football-related and on topic, are you judgmental of other posters'  consuming threads of non-Villa, non football-related, or off topic-related content?
No you don't seem so . As do some others here.
Let's move on from this.
I have theories and hypotheses and get some have issue with this.
What can I do ? No more theories? We all have our theories.
Debate and discussion are welcome, and ones own personal viewpoint is what the forum is all about in my view. Perhaps those who are disgruntled view it differently and that they take exception to people who don't fit in with their way of thinking or they like the narrative.

As always, it's only a difference of opinion, let's focus on the upcoming match. That is the most crucial thing.

Up The Villa.
Title: Re: Chris Heck - President of Business Operations
Post by: Clampy on May 20, 2023, 02:00:27 PM
Time to block.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on May 20, 2023, 04:39:24 PM
Footy - You make shit up constantly and consume almost every thread. That’s what people object to and find massively irritating. You take links from the shittest of sources when it comes to transfers and frequently add 2+2 and get any number not 4. Heck has nothing to with transfers but suddenly his US heritage means we are going to get US players. How many Egyptians have we bought because of Nas? Or Americans because of Edens? You seem like a decent bloke but you consume the oxygen out of so many conversations because of the rabbit holes you almost intentionally take the conversations down. Stop doing that and people won’t think you’re on a wind up and will take what you say more seriously.

That is up to the reader's interpretation. And your personal findings and  views seem critical.
And we are permitted to post original thought and ideas?
Also, while I do my best to stay football-related and on topic, are you judgmental of other posters'  consuming threads of non-Villa, non football-related, or off topic-related content?
No you don't seem so . As do some others here.
Let's move on from this.
I have theories and hypotheses and get some have issue with this.
What can I do ? No more theories? We all have our theories.
Debate and discussion are welcome, and ones own personal viewpoint is what the forum is all about in my view. Perhaps those who are disgruntled view it differently and that they take exception to people who don't fit in with their way of thinking or they like the narrative.

As always, it's only a difference of opinion, let's focus on the upcoming match. That is the most crucial thing.

Up The Villa.

No more theories
Title: Re: Chris Heck - President of Business Operations
Post by: OCD on May 20, 2023, 05:26:08 PM
A quote from Shrek comes to mind..."He has the right to remain silent. What he lacks is the capacity."
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on May 21, 2023, 01:31:04 AM
A quote from Shrek comes to mind..."He has the right to remain silent. What he lacks is the capacity."

Once you're quoting Shrek then there is no where else to go. He is the pinnacle. Why won't everyone just leave the big green muhfugga alone to his swamp? Shiiiit. Shrek is basically Heck as well so it's on topic.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on May 21, 2023, 09:29:07 AM
The problem is it is “original thought and ideas” in the sense that flat earthers and 5g conspiracy theories are.

ie absolute rubbish.
Title: Re: Chris Heck - President of Business Operations
Post by: Richard E on May 21, 2023, 09:43:25 AM
Footy - You make shit up constantly and consume almost every thread. That’s what people object to and find massively irritating. You take links from the shittest of sources when it comes to transfers and frequently add 2+2 and get any number not 4. Heck has nothing to with transfers but suddenly his US heritage means we are going to get US players. How many Egyptians have we bought because of Nas? Or Americans because of Edens? You seem like a decent bloke but you consume the oxygen out of so many conversations because of the rabbit holes you almost intentionally take the conversations down. Stop doing that and people won’t think you’re on a wind up and will take what you say more seriously.

That is up to the reader's interpretation. And your personal findings and  views seem critical.
And we are permitted to post original thought and ideas?
Also, while I do my best to stay football-related and on topic, are you judgmental of other posters'  consuming threads of non-Villa, non football-related, or off topic-related content?
No you don't seem so . As do some others here.
Let's move on from this.
I have theories and hypotheses and get some have issue with this.
What can I do ? No more theories? We all have our theories.
Debate and discussion are welcome, and ones own personal viewpoint is what the forum is all about in my view. Perhaps those who are disgruntled view it differently and that they take exception to people who don't fit in with their way of thinking or they like the narrative.

As always, it's only a difference of opinion, let's focus on the upcoming match. That is the most crucial thing.

Up The Villa.

No more theories

Whatever happened to those theories?
Title: Re: Chris Heck - President of Business Operations
Post by: Lastfootstamper on May 21, 2023, 09:51:26 AM
All these theories, yet not once speculated on why Ryan Mason is in charge of spurs.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on May 21, 2023, 11:10:14 AM
All these theories, yet not once speculated on why Ryan Mason is in charge of spurs.

The clue is in his name, they look after their own.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on May 21, 2023, 11:28:55 AM
All these theories, yet not once speculated on why Ryan Mason is in charge of spurs.

He always looks like a teenager who has just reluctantly got out of bed at 1pm after his mother asked him about 30 times.
Title: Re: Chris Heck - President of Business Operations
Post by: VILLA MOLE on May 21, 2023, 08:27:54 PM
All these theories, yet not once speculated on why Ryan Mason is in charge of spurs.

He always looks like a teenager who has just reluctantly got out of bed at 1pm after his mother asked him about 30 times.


Ha ha he is quite insipid and hardly inspirational is he ?
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on May 21, 2023, 08:44:42 PM
All these theories, yet not once speculated on why Ryan Mason is in charge of spurs.

He always looks like a teenager who has just reluctantly got out of bed at 1pm after his mother asked him about 30 times.


Ha ha he is quite insipid and hardly inspirational is he ?

It's like Adrian Mole being put in charge of a team.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on May 21, 2023, 09:37:19 PM
All these theories, yet not once speculated on why Ryan Mason is in charge of spurs.

He always looks like a teenager who has just reluctantly got out of bed at 1pm after his mother asked him about 30 times.


Ha ha he is quite insipid and hardly inspirational is he ?

It's like Adrian Mole being put in charge of a team.

Lucas Moura, I adore ya
I implore ye, don't ignore me
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on May 22, 2023, 12:43:38 AM
*applause*
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on May 22, 2023, 01:14:32 AM
All these theories, yet not once speculated on why Ryan Mason is in charge of spurs.

He always looks like a teenager who has just reluctantly got out of bed at 1pm after his mother asked him about 30 times.


Ha ha he is quite insipid and hardly inspirational is he ?

Think Spurs are in trouble to be honest.  Can definitely see Kane leaving this summer and they won't be able to replace him.  Can see them having a similar season to the one Chelsea have had this one.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on May 22, 2023, 10:51:27 AM
All these theories, yet not once speculated on why Ryan Mason is in charge of spurs.

He always looks like a teenager who has just reluctantly got out of bed at 1pm after his mother asked him about 30 times.


Ha ha he is quite insipid and hardly inspirational is he ?

It's like Adrian Mole being put in charge of a team.

Lucas Moura, I adore ya
I implore ye, don't ignore me


Hahahahaha. Brilliant.
Title: Re: Chris Heck - President of Business Operations
Post by: Smirker on June 22, 2023, 03:40:50 PM
What the heck.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on June 22, 2023, 03:45:07 PM
Heck, based on today, you are already on thin ice. WTAF
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on June 22, 2023, 03:47:11 PM
Good grief. He’s been here 5 minutes
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on June 22, 2023, 03:58:56 PM
New badge announced in November after months of consultation. Lots of talk of a big launch in May 2023. New 'President of Business Operations' arrives, all talk of new badge goes quiet. Old CEO departs and we get this crap announcement that we will have two badges this season and history is rewritten with the new badge only a temporary 41st anniversary nod to 1982.

You don't need to be a genius to work out that this new guy has decided unilaterally that the fans don't know best on the new badge.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on June 22, 2023, 04:31:19 PM
Good grief. He’s been here 5 minutes

It’s not a good look though, is it? It’d be like announcing Monchi then our first signing is Luke Ayling.
Title: Re: Chris Heck - President of Business Operations
Post by: Clampy on June 22, 2023, 04:34:23 PM
Good grief. He’s been here 5 minutes

Yep. Utterly ridiculous.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on June 22, 2023, 04:38:29 PM
Can we change the thread title to ‘(Get the) Heck Out.’
Title: Re: Chris Heck - President of Business Operations
Post by: Richard E on June 22, 2023, 04:38:58 PM
Good grief. He’s been here 5 minutes

It’s not a good look though, is it? It’d be like announcing Monchi then our first signing is Luke Ayling.

Please don’t float that idea even in jest!
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on June 22, 2023, 04:39:24 PM
Thomas Fox Mark II.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on June 22, 2023, 04:43:04 PM
I'd imagine both the kit design and sponsor were finalised before he even joined us. And for all we know the badge stuff may also be either the same or from higher up.
Title: Re: Chris Heck - President of Business Operations
Post by: Clampy on June 22, 2023, 04:49:53 PM
Thomas Fox Mark II.

Wow.
Title: Re: Chris Heck - President of Business Operations
Post by: Clampy on June 22, 2023, 04:59:26 PM
I'd imagine both the kit design and sponsor were finalised before he even joined us. And for all we know the badge stuff may also be either the same or from higher up.

Well, yes. It's sometimes that simple really.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on June 22, 2023, 05:09:50 PM
Calm down Clamps only kidding me old mate.
Title: Re: Chris Heck - President of Business Operations
Post by: Clampy on June 22, 2023, 05:32:24 PM
Calm down Clamps only kidding me old mate.

Ah, ok. It's just that your other posts suggest that you're a bit cross. My bad, as the kids say.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on June 22, 2023, 05:43:01 PM
I kind of get that having just joined he may not want the first splurge to be refitting the stadium based on somebody else's obviously flawed homework.

The vote with the fucking lamp shambles meant it was no vote at all.  Equally, he may think from a global perspective looking back to 1982 isn't necessarily the right way forward.

Or as a club, we may want to do all the ground works in one go and as the North has been delayed they don't want to waste a load of money refitting the stadium right now. 

Whilst it feels very disorganised, I kind of get the rationale.  Let's let Henk do what he's being paid very handsomely to do. 
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on June 22, 2023, 07:58:54 PM
1982 means everything to us, but outside of our small neighbours in B9, B71, WV1, probably not a great deal.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on June 22, 2023, 09:24:48 PM
1982 means everything to us, but outside of our small neighbours in B9, B71, WV1, probably not a great deal.

I'll be honest, I am sick of hearing about it.

It was 41 years ago, FFS.

Yes be proud of it but Christ we go on and on about it.

You can't go more than - literally - two minutes at one of our matches without hearing the droning "we even conquered Europe".

Still, I suppose 41 is a landmark anniversary, so that bilge from the club about the badge all makes sense

*nods*
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on June 22, 2023, 10:19:09 PM
https://www.birminghammail.co.uk/sport/football/football-news/aston-villa-supporters-trust-respond-27181154

The trust has spoken.  Sorry to link that rag.
Title: Re: Chris Heck - President of Business Operations
Post by: Flin5tone on June 23, 2023, 07:17:15 AM
He should have come in and respected our decision. It's an absolute mess.

They say they are using the shield on digital platforms and TV etc. That's where our 'shield' looks at its worst, you can't even make it out with the yellow on sky blue . Absolutely ridiculous
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on June 23, 2023, 08:39:46 AM
He should have come in and respected our decision. It's an absolute mess.

They say they are using the shield on digital platforms and TV etc. That's where our 'shield' looks at its worst, you can't even make it out with the yellow on sky blue . Absolutely ridiculous

Just wondering, do you get any pleasure out of supporting the club, in any way?
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on June 23, 2023, 08:41:17 AM
Good grief. He’s been here 5 minutes

It’s not a good look though, is it? It’d be like announcing Monchi then our first signing is Luke Ayling.

Fully expecting that to happen now :-)
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on June 23, 2023, 10:05:37 AM
He should have come in and respected our decision. It's an absolute mess.

They say they are using the shield on digital platforms and TV etc. That's where our 'shield' looks at its worst, you can't even make it out with the yellow on sky blue . Absolutely ridiculous

Agree with you on this one.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on June 23, 2023, 10:17:20 AM
He should have come in and respected our decision. It's an absolute mess.

They say they are using the shield on digital platforms and TV etc. That's where our 'shield' looks at its worst, you can't even make it out with the yellow on sky blue . Absolutely ridiculous

Just wondering, do you get any pleasure out of supporting the club, in any way?

That line by Jez from Peep Show that someone here quoted the other day has had me smiling all week  - "Do you have to live so relentlessly in the real world?"
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on June 23, 2023, 01:42:40 PM
He should have come in and respected our decision. It's an absolute mess.

They say they are using the shield on digital platforms and TV etc. That's where our 'shield' looks at its worst, you can't even make it out with the yellow on sky blue . Absolutely ridiculous

Just wondering, do you get any pleasure out of supporting the club, in any way?

That line by Jez from Peep Show that someone here quoted the other day has had me smiling all week  - "Do you have to live so relentlessly in the real world?"

👀 and yeah, it applies to Flint.
Title: Re: Chris Heck - President of Business Operations
Post by: villadelph on June 25, 2023, 02:27:49 AM
He delivers a good talk here, and brings up rebranding around 10 minutes in. He harps on the logo and how he made it more simple over time to make it recognizable across the sports spectrum. We’ll probably get a stand-alone lion. He clearly values history.

Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on June 25, 2023, 02:44:10 AM
He delivers a good talk here, and brings up rebranding around 10 minutes in. He harps on the logo and how he made it more simple over time to make it recognizable across the sports spectrum. We’ll probably get a stand-alone lion. He clearly values history.



Yep, hearing him talk about 'cleaning up' and 'clearing up the muck' from the 76ers logo, I think that is a fair presumption
Title: Re: Chris Heck - President of Business Operations
Post by: Scott Nielsen on June 25, 2023, 03:32:14 AM
"Trust the process". At least he'll get along well with UE ;)
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on June 25, 2023, 06:48:21 AM
He delivers a good talk here, and brings up rebranding around 10 minutes in. He harps on the logo and how he made it more simple over time to make it recognizable across the sports spectrum. We’ll probably get a stand-alone lion. He clearly values history.



I found that quite interesting and really looking forward to seeing what he does with us.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on June 25, 2023, 07:35:01 AM


Yep, hearing him talk about 'cleaning up' and 'clearing up the muck' from the 76ers logo, I think that is a fair presumption

Ooh, no star! Simple is good, as long as it's not Lerner simple.
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on June 25, 2023, 09:56:57 AM
I think listening to that, Paul E is probably right in that we'll get a Spurs style simplified rampant lion.
Title: Re: Chris Heck - President of Business Operations
Post by: Cleybrooke on June 25, 2023, 10:03:06 AM
Confession. I have far more knowledge and experience around Branding and Marketing than I do football.  No idea what ‘play through the channels’ means, never dared to ask. I can tell you what a Brand Proposition and supporting activation are all about.   

Watched the video. Very very impressed. He completely understands Brand, what that means to a sports club, the local community and most importantly, what it means to us fans. 

It also explains why the new badge was pulled at the last moment. Must have been a very difficult call but better to do it now than to spend the next 5 years trying to fix it. 

There is a lot that Purslow did brilliantly well at in his 5 years. However he had two weakness’s - He new bugger all about football and naff all about Branding. 

Bit of a mess now, yes, but give him a little time and on the strength of what he has delivered for 76, I can see real pride both on and off the pitch coming our way. 

UTV. 
Title: Re: Chris Heck - President of Business Operations
Post by: Dante Lavelli on June 25, 2023, 11:51:49 AM
That video is an interesting watch.  Purslow came across as a high level networker whereas this guy seems much more strategic and a deeper thinker. 

Does anyone follow basketball?  What was the trajectory of the 76ers after this video and how did we manage to poach Heck?
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on June 25, 2023, 12:05:52 PM
Confession. I have far more knowledge and experience around Branding and Marketing than I do football.  No idea what ‘play through the channels’ means, never dared to ask. I can tell you what a Brand Proposition and supporting activation are all about.   

Watched the video. Very very impressed. He completely understands Brand, what that means to a sports club, the local community and most importantly, what it means to us fans. 

It also explains why the new badge was pulled at the last moment. Must have been a very difficult call but better to do it now than to spend the next 5 years trying to fix it. 

There is a lot that Purslow did brilliantly well at in his 5 years. However he had two weakness’s - He new bugger all about football and naff all about Branding. 

Bit of a mess now, yes, but give him a little time and on the strength of what he has delivered for 76, I can see real pride both on and off the pitch coming our way. 

UTV.

I was impressed with him too and think it was definitely the right call to hold it and give him time to assess things.

I think the biggest problem is the club haven’t communicated it very well. It’s the age old problem that if you don’t make it clear what you are doing and why, then people will make up their own story. And so now there’s lots of assumptions and worries and some pissed off fans.

A shame really, because this guy looks like he is what we need to progress and we’ve already got sections of people frustrated from the off!
Title: Re: Chris Heck - President of Business Operations
Post by: Paul.S on June 25, 2023, 12:14:39 PM
He should have come in and respected our decision. It's an absolute mess.

They say they are using the shield on digital platforms and TV etc. That's where our 'shield' looks at its worst, you can't even make it out with the yellow on sky blue . Absolutely ridiculous

It’s not an absolute mess, it doesn’t look good but it’s not the end of the world.
Let’s give him time to settle in and let’s see what he comes up with. We just might be happy for once.
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on June 25, 2023, 12:35:46 PM
Confession. I have far more knowledge and experience around Branding and Marketing than I do football.  No idea what ‘play through the channels’ means, never dared to ask. I can tell you what a Brand Proposition and supporting activation are all about.   

Watched the video. Very very impressed. He completely understands Brand, what that means to a sports club, the local community and most importantly, what it means to us fans. 

It also explains why the new badge was pulled at the last moment. Must have been a very difficult call but better to do it now than to spend the next 5 years trying to fix it. 

There is a lot that Purslow did brilliantly well at in his 5 years. However he had two weakness’s - He new bugger all about football and naff all about Branding. 

Bit of a mess now, yes, but give him a little time and on the strength of what he has delivered for 76, I can see real pride both on and off the pitch coming our way. 

UTV.

There is a lot of marketing spiel & PR guff, but overall, if he took the company from $300m to $2b in 6 years, then he is clearly good at his job.

Couple of things though, one, I do not trust being told to "trust the process". Now he may be sincere, but its PR guff that kicks the can down the road similar to "its a 5 year plan". However, I do trust Emery, so this should counter act my concern.

And two, the logo that he took of the 76'ers wasn't great to start with, but he simplified it so much that it now looks like a 'Trump 2076' bumper sticker. I am hoping that with the elements that he has at his disposal with our crest(s), simplifying it might be quite nice.

The way this has been communicated however, has been a bit of a shit show. If they had been honest, instead of that "41 year anniversary" garbage, it would have been easier to swallow & wait to see what happens.

We have no choice but to do that now, but it could have been comminicated better.
Title: Re: Chris Heck - President of Business Operations
Post by: wittonwarrior on June 25, 2023, 01:19:31 PM
See he listens to the fans as much as Purslow did.  Great start. 
Title: Re: Chris Heck - President of Business Operations
Post by: Chico Hamilton III on June 25, 2023, 02:08:01 PM
Thought this was interesting, in terms of “getting” a football club. It’s far more than just coming up with a snappy brand.

https://www.sportsbusinessjournal.com/Daily/Issues/2020/11/16/Franchises/Sixers-Chris-Heck.aspx
Title: Re: Chris Heck - President of Business Operations
Post by: Lastfootstamper on June 25, 2023, 02:29:42 PM
There's the comment about "Referring to the city as 'New Philadelphia' implied that there was something wrong with old Philadelphia, and expressing that sentiment is the fastest way to get a Yards Pale Ale poured on your head." Surely if you're going to take umbrage at such a perceived affront and seek to react in said manner, wouldn't it be more fitting to select a beverage that existed before the year 2000?
Title: Re: Chris Heck - President of Business Operations
Post by: OCD on June 25, 2023, 02:31:39 PM
He delivers a good talk here, and brings up rebranding around 10 minutes in. He harps on the logo and how he made it more simple over time to make it recognizable across the sports spectrum. We’ll probably get a stand-alone lion. He clearly values history.



Yep, hearing him talk about 'cleaning up' and 'clearing up the muck' from the 76ers logo, I think that is a fair presumption

Actually that would be better.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on June 25, 2023, 04:49:12 PM
For logo geeks:
https://logos-world.net/philadelphia-76ers-logo/

One icon to throw into the mix would be the Villan... now that would be brave!
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on June 25, 2023, 05:34:08 PM
For logo geeks:
https://logos-world.net/philadelphia-76ers-logo/

One icon to throw into the mix would be the Villan... now that would be brave!

According to that link, they have simply gone back to the 1964-1977 logo.
Title: Re: Chris Heck - President of Business Operations
Post by: jwarry on June 25, 2023, 05:41:13 PM
Thought this was interesting, in terms of “getting” a football club. It’s far more than just coming up with a snappy brand.

https://www.sportsbusinessjournal.com/Daily/Issues/2020/11/16/Franchises/Sixers-Chris-Heck.aspx

Sounds like he pissed off the Philly fans and had to apologise? Mmmm
Title: Re: Chris Heck - President of Business Operations
Post by: Scott Nielsen on June 26, 2023, 04:13:13 AM
For logo geeks:
https://logos-world.net/philadelphia-76ers-logo/

One icon to throw into the mix would be the Villan... now that would be brave!

According to that link, they have simply gone back to the 1964-1977 logo.

So the branding process ended up copying a logo from 40 years earlier. Yet Villa supporters are somehow hopelessly behind the times for wanting a crest with historical characteristics.

A bit of a let-down after all that's been said on this thread and others.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on June 26, 2023, 07:15:54 AM
The guy hasn’t even done anything yet, except give him and his team 12 months to work on it.

Maybe we should see what he does before we condemn him!
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on June 26, 2023, 08:58:08 AM
He should have come in and respected our decision. It's an absolute mess.

They say they are using the shield on digital platforms and TV etc. That's where our 'shield' looks at its worst, you can't even make it out with the yellow on sky blue . Absolutely ridiculous

It’s not an absolute mess, it doesn’t look good but it’s not the end of the world.
Let’s give him time to settle in and let’s see what he comes up with. We just might be happy for once.
They're just washing it as best they can with the 82 nonsense.  Obviously, as Villa fans we're aware what has happened.  But outside the club, nobody other than Birmingham City fans will care less.
Title: Re: Chris Heck - President of Business Operations
Post by: darren woolley on June 26, 2023, 09:17:22 AM
He delivers a good talk here, and brings up rebranding around 10 minutes in. He harps on the logo and how he made it more simple over time to make it recognizable across the sports spectrum. We’ll probably get a stand-alone lion. He clearly values history.



Yep, hearing him talk about 'cleaning up' and 'clearing up the muck' from the 76ers logo, I think that is a fair presumption

Actually that would be better.

I watched this.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on June 26, 2023, 09:40:13 AM
And what did you think of it, Daz?
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on June 26, 2023, 10:20:02 AM
Very impressive.
Title: Re: Chris Heck - President of Business Operations
Post by: Smithy on June 26, 2023, 10:38:10 AM
Watched it, and yeah, the round logo is toast.  As others have said, I'd expect something like a lion and the words Aston Villa underneath, like the spurs chicken, if he genuinely believes in keeping things simple.  The iterations of the 76ers logo was interesting, so it might be we refine it over a few years.  "Owning a colour" was interesting. I suspect it will be mean the end of different shades of claret and blue - they will be well-defined, and we'll stick to it across everything. Which will be nice and hopefully see and end to any future pink-ish monstrosities.

He speaks very well, I like the 76ers story, I can see why the owners have brought him in.  He doesn't have three years 'under the radar' like he did in Philli, given we're in Europe already and will be targeting the top 6 next year, but I am interested to see if he bring the same philosophy with him in terms of bringing the local community close to the club.

If he can have the same sort of impact off the pitch, as our owner's last appointment did ON it, then there could be some exciting times ahead!
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on June 26, 2023, 10:42:58 AM
I thought we had established specific colour pallets for our claret and blue a while back.  Did this fall by the wayside?
Title: Re: Chris Heck - President of Business Operations
Post by: OCD on June 26, 2023, 11:04:34 AM
Watched it yesterday at 1.75x speed. I could see parallels and why we've hired him but he starts from a more advanced position with us.

The story about being sponsored by Pepsi and there being a Coke can machine at the stadium made me laugh.
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on June 26, 2023, 11:11:46 AM

Watched it, and yeah, the round logo is toast.  As others have said, I'd expect something like a lion and the words Aston Villa underneath, like the spurs chicken, if he genuinely believes in keeping things simple.  The iterations of the 76ers logo was interesting, so it might be we refine it over a few years.  "Owning a colour" was interesting. I suspect it will be mean the end of different shades of claret and blue - they will be well-defined, and we'll stick to it across everything. Which will be nice and hopefully see and end to any future pink-ish monstrosities.


The iterations of the logo ended up with them going back to the 1964-1977 logo, if that graphic on the previous page from London Villan is correct.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on June 26, 2023, 11:16:03 AM
Slightly worries me that he does a lot of harking back to the past, when really I want us to concentrate on future success. Whilst not belittling its importance in our history, I don't want somebody that's going to drone on about 82 forever.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on June 26, 2023, 11:24:23 AM
No, there's enough of us on here doing that!
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on June 26, 2023, 11:29:18 AM
Slightly worries me that he does a lot of harking back to the past, when really I want us to concentrate on future success. Whilst not belittling its importance in our history, I don't want somebody that's going to drone on about 82 forever.

Tbf to him, it wasn't all about the 76'ers franchise past that he looked back on as inspiration.

There was a lot of history regarding the city of Philadelphia he utilised too.
Title: Re: Chris Heck - President of Business Operations
Post by: Goldenballs on June 26, 2023, 11:33:49 AM
Both of their badges looked fucking shite.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on June 26, 2023, 11:42:16 AM
Slightly worries me that he does a lot of harking back to the past, when really I want us to concentrate on future success. Whilst not belittling its importance in our history, I don't want somebody that's going to drone on about 82 forever.

Tbf to him, it wasn't all about the 76'ers franchise past that he looked back on as inspiration.

There was a lot of history regarding the city of Philadelphia he utilised too.

He also said that because the team were so poor, they didn't really have star players or on court success they could use to get people excited about the team, so they had to turn to past stars and history to bring people in while they built up the brand.

We're in a much better situation, we have players we can get excited about that other teams would want, and we're legitimately in the top 10 of clubs in the country and have a genuine chance of winning something in the next couple of seasons.

I'm sure he will be using that rather than relying too heavily on the past. I mean, if you were trying to talk someone into being a Villa fan, would you talk about what we did in the 80s or would you focus on how fantastic the next season or two could be?
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on June 26, 2023, 12:01:22 PM
Watched it, and yeah, the round logo is toast.  As others have said, I'd expect something like a lion and the words Aston Villa underneath, like the spurs chicken, if he genuinely believes in keeping things simple.  The iterations of the 76ers logo was interesting, so it might be we refine it over a few years.  "Owning a colour" was interesting. I suspect it will be mean the end of different shades of claret and blue - they will be well-defined, and we'll stick to it across everything. Which will be nice and hopefully see and end to any future pink-ish monstrosities.


So we will move from stupid, inaccurate comments about copying chelsea to stupid but accurate comments about copying bloody Spurs? Why is everybody missing the point about the new crest being presented, very effectively during consultation, as one that gave us the option of using as stand-alone lion with 'Aton Villa' overhead? Can we not just go with that everywhere digital and use the full circle version on the stadium?

Our badge as been a divisive issue for as long as I can remember and I think they have made a mistake re-opening it after it was settled last year. Open to being proved wrong but I think it is a mess and would prefer if, even just for one year, we got rid of the Lerner badge from all digital representations of the club (stadium and other aspects that cost money can always wait)
Title: Re: Chris Heck - President of Business Operations
Post by: algy on June 26, 2023, 12:05:43 PM
Slightly worries me that he does a lot of harking back to the past, when really I want us to concentrate on future success. Whilst not belittling its importance in our history, I don't want somebody that's going to drone on about 82 forever.
I don't think he needs to as much with us as he did in Philadelphia. As others have said, they were in a different situation.  They had low crowds, with a low value assigned to going to games ($1 tickets), and they couldn't point to any of the players on the court as they were rubbish.  So they leaned in to nostalgia to get the fans back in to the ground.

With us, I'm sure we'll be leaning on some of our history to some extent (Champions of Europe is already fairly well covered, but there's a decent history of stuff before that - William McGregor / founding the league being a really obvious one.  Can also see us pushing heavily on a few things like really emphasising the club's prominent position in Birmingham and the wider Midlands area.  Stuff like, I dunno, getting Benjamin Zephaniah to come up with some inspirational words, then getting various local high-profile people - Denise Lewis or Geezer Butler or whoever - to read it out when the teams come out.  Something like that, where it's not explicitly about our history ... but it's clearly emphasising that Aston Villa, over say Sandwell or Small Heath, are the football club that people in/from Birmingham support, and the local area too.

With the badge, I could see us either going for something fairly simple.  I'd almost be inclined to say the 1957 badge might actually be the one to go for here.  No wording, just a lion on a plain shield, with or without a scroll underneath with some text underneath (which could be "Aston Villa FC", but could equally be "Villa In The Community" or "Villa Maths Club" or whatever.  Ultimately join up claret shield AND/OR a lion (facing the right way) = Aston Villa = Birmingham.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on June 26, 2023, 12:18:07 PM
Watched it yesterday at 1.75x speed. I could see parallels and why we've hired him but he starts from a more advanced position with us.

The story about being sponsored by Pepsi and there being a Coke can machine at the stadium made me laugh.

Why the need to mention the speed? Are you saying Americans talk, like, slowleee?
Title: Re: Chris Heck - President of Business Operations
Post by: paul_e on June 26, 2023, 12:22:22 PM
Slightly worries me that he does a lot of harking back to the past, when really I want us to concentrate on future success. Whilst not belittling its importance in our history, I don't want somebody that's going to drone on about 82 forever.

Tbf to him, it wasn't all about the 76'ers franchise past that he looked back on as inspiration.

There was a lot of history regarding the city of Philadelphia he utilised too.

He also said that because the team were so poor, they didn't really have star players or on court success they could use to get people excited about the team, so they had to turn to past stars and history to bring people in while they built up the brand.

We're in a much better situation, we have players we can get excited about that other teams would want, and we're legitimately in the top 10 of clubs in the country and have a genuine chance of winning something in the next couple of seasons.

I'm sure he will be using that rather than relying too heavily on the past. I mean, if you were trying to talk someone into being a Villa fan, would you talk about what we did in the 80s or would you focus on how fantastic the next season or two could be?

Yep, the job he describes is exactly what we should've done after we got relegated. From now he's got a different job which is to get us over the big hurdle of being competitive (commercially) with the teams that are backed by oil money or years of champions league doping.
Title: Re: Chris Heck - President of Business Operations
Post by: OCD on June 26, 2023, 12:24:03 PM
More so if anyone wants to watch it but doesn't want to put 45 minutes into it, they can. I don't know how long YouTube have had this as I've only noticed it in the last year.
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on June 26, 2023, 12:51:14 PM

He also said that because the team were so poor, they didn't really have star players or on court success they could use to get people excited about the team, so they had to turn to past stars and history to bring people in while they built up the brand.

We're in a much better situation, we have players we can get excited about that other teams would want, and we're legitimately in the top 10 of clubs in the country and have a genuine chance of winning something in the next couple of seasons.

I'm sure he will be using that rather than relying too heavily on the past. I mean, if you were trying to talk someone into being a Villa fan, would you talk about what we did in the 80s or would you focus on how fantastic the next season or two could be?

Yes, in all aspects we are in a stronger position.

Stronger on the field, stronger off it, stronger starting point elements that can be used for the branding, etc, etc.
Title: Re: Chris Heck - President of Business Operations
Post by: Rudy Can't Fail on June 26, 2023, 12:57:29 PM
I thought we had established specific colour pallets for our claret and blue a while back.  Did this fall by the wayside?

I would have thought by now it was well established that we don't have a Brand Book. ;)

Heck is obviously a very clever fella. The only mistake I see (and he admits to a few) is taking hold of the Twitter account. I trust he won't be doing it here. Other than that I think he'll be a brilliant appointment, it will be a massive challenge for him but he won't be doing it alone. Listening to how he builds and motivates a team yet knows when to leave certain things alone is extremely encouraging.
Title: Re: Chris Heck - President of Business Operations
Post by: OCD on June 26, 2023, 01:00:52 PM
It didn't sound like the Twitter account was his idea, more like the club wanted him to have it. He mentioned he was reluctant and worried about saying the wrong thing.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on June 26, 2023, 01:08:02 PM
Yeah, he's only put two things on his account since he joined us - a retweet of the official announcement and a retweet of the top 25 most innovative sports teams...

https://twitter.com/chrisheck76/status/1529449705461190656?s=20 (https://twitter.com/chrisheck76/status/1529449705461190656?s=20)

I guess he's setting a challenge!

Ah no, that was 2022 and I don't know what year we are currently in!  ;D
Title: Re: Chris Heck - President of Business Operations
Post by: paul_e on June 26, 2023, 01:17:55 PM
It didn't sound like the Twitter account was his idea, more like the club wanted him to have it. He mentioned he was reluctant and worried about saying the wrong thing.

I suspect that would count double when he's in a new country, new sport, new city and new club, that feels like a recipe for disaster if the social media is pushed onto him.
Title: Re: Chris Heck - President of Business Operations
Post by: exigo on June 26, 2023, 01:18:58 PM
I thought we had established specific colour pallets for our claret and blue a while back.  Did this fall by the wayside?

We did. I had those brand guidelines. Castore's last two kits show that nobody seems capable of following pretty straightforward colour breakdowns.
Title: Re: Chris Heck - President of Business Operations
Post by: Hookeysmith on June 26, 2023, 01:25:10 PM
I enjoyed the presentation and found it interesting and informative.

Is he to be based here in the UK?

I know he is president of world wide operations but presumably AVFC UK is the top priority?

In all Management change overs the first change is always important and sets the tone and pace for what is to come - if having the balls to say "stop" to a complete rebrand is anything to go by then i am quite pleased the club agreed with him.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on June 26, 2023, 03:11:24 PM
I hope he never refers to us as a franchise or a brand.
Title: Re: Chris Heck - President of Business Operations
Post by: Rudy Can't Fail on June 26, 2023, 03:13:25 PM
It didn't sound like the Twitter account was his idea, more like the club wanted him to have it. He mentioned he was reluctant and worried about saying the wrong thing.

Either way, his enthusiasm got the better of him with the 'New Philadelphia' term; a schoolboy error. I understand where he was coming from but he's an outsider and not all will feel part of the 'new'.
Title: Re: Chris Heck - President of Business Operations
Post by: Nii Lamptey on June 26, 2023, 03:27:43 PM
First and foremost, if he can fix the 'waiting 25 minutes to get served during a 15 minute HT break' in time for the Everton game, he has my approval.

Longer term, pot Castore for one of the better kit manufacturers (along with a decent sponsor), and let us know WTF is going on with the badge and stadium improvements.
Title: Re: Chris Heck - President of Business Operations
Post by: Nelly on June 26, 2023, 07:44:51 PM
He did mention quality as being one of the key things he wanted to provide in the linked video, that made me think of the issues that often get mentioned on here. When he spoke about trying to start a list of all the things that needed doing at Philedelphia, before giving up and just battling things as they arose, I did wonder if he'd have a similar experience at Villa - how much of that old cornershop mentality persists at the club. It's a bit of a juxtaposition for me - I want the club to keep it's flavour, but I also want it to be the best. Maybe the two aren't mutual; just recently we've seen a price hike for tickets and an attempt to gentrify the Holte End. I'm unsure if that is what it takes for Villa to be successful or if there other ways to raise revenue.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on June 26, 2023, 10:06:20 PM
I think it’s a muddle through attitude and as long as no one makes too much fuss then let’s focus on hanging out with Royalty and grand gestures.
These problems would have been solved or not occurred with a Top CEO.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on June 26, 2023, 11:18:09 PM
It is well worth watching that video.

It’s hard to watch it and think anything other than he killed the new badge.

He’s extremely impressive but I hope he understands both the big picture and the nuances that make English football very different from American sports
Title: Re: Chris Heck - President of Business Operations
Post by: Dante Lavelli on June 26, 2023, 11:30:17 PM
It is well worth watching that video.

It’s hard to watch it and think anything other than he killed the new badge.

He’s extremely impressive but I hope he understands both the big picture and the nuances that make English football very different from American sports

I agree.  Based on the video, a big part of his playbook is the branding of the club and the badge.  You’d hope that the colours decision is off the table so removing the badge and the branding that goes with that too would have massively restricted what he could do. 
Title: Re: Chris Heck - President of Business Operations
Post by: Scott Nielsen on June 27, 2023, 04:36:01 AM
He’s extremely impressive but I hope he understands both the big picture and the nuances that make English football very different from American sports

I find it comforting rather than impressive as I think a good stage show is the bare minimum from someone in his position.

What matters is the actual commercial outcome. And that certainly is impressive over his six years there.
Title: Re: Chris Heck - President of Business Operations
Post by: andyh on June 27, 2023, 06:50:09 AM
The latest MOMS podcast is about the call that they had with Heck. It’s confirmed on there that Heck took the bold step to stop the rollout of the new badge because he felt it was selected without any credible competition. It’s said that Purslow manipulated it so that there was only ever going to one winner, the one he wanted,
Stopping the rollout now, with the building delays, gives the club time to reset and start the process over again.
After listening, I get it now.
It was a ballsy decision to decide to not rebrand the club but to stop, reevaluate and start again.

All that said, the club could and should have put out a statement to explain.
Title: Re: Chris Heck - President of Business Operations
Post by: j66acd on June 27, 2023, 07:06:12 AM
Purslow’s legacy and reputation is being blown to pieces.
Title: Re: Chris Heck - President of Business Operations
Post by: Scott Nielsen on June 27, 2023, 07:58:44 AM
Vindication for DW.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on June 27, 2023, 08:59:18 AM
It is well worth watching that video.

It’s hard to watch it and think anything other than he killed the new badge.

He’s extremely impressive but I hope he understands both the big picture and the nuances that make English football very different from American sports

I think you should run that up the flagpole to him as he is eating his eggs sunny side up and drinking his morning corrrfffee.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on June 27, 2023, 08:59:51 AM
The latest MOMS podcast is about the call that they had with Heck. It’s confirmed on there that Heck took the bold step to stop the rollout of the new badge because he felt it was selected without any credible competition. It’s said that Purslow manipulated it so that there was only ever going to one winner, the one he wanted,
Stopping the rollout now, with the building delays, gives the club time to reset and start the process over again.
After listening, I get it now.
It was a ballsy decision to decide to not rebrand the club but to stop, reevaluate and start again.

All that said, the club could and should have put out a statement to explain.

Better to be honest than have a load of transparent waffle!
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on June 27, 2023, 09:33:17 AM
Has this man also 'killed' the new stand we were all excited about? Another concert now next June. Can we remember that we are first and foremost a football club with ambitions and a demand for extra seats and better facilities?
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on June 27, 2023, 09:37:44 AM
Has this man also 'killed' the new stand we were all excited about? Another concert now next June. Can we remember that we are first and foremost a football club with ambitions and a demand for extra seats and better facilities?

Are you serious?
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on June 27, 2023, 09:56:14 AM
Has this man also 'killed' the new stand we were all excited about? Another concert now next June. Can we remember that we are first and foremost a football club with ambitions and a demand for extra seats and better facilities?

And surprise, surprise - for an American band, no less!

Why haven't we booked The Buggles?  >:(
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on June 27, 2023, 09:56:28 AM
Vindication for DW.
and others!
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on June 27, 2023, 09:57:14 AM
Has this man also 'killed' the new stand we were all excited about? Another concert now next June. Can we remember that we are first and foremost a football club with ambitions and a demand for extra seats and better facilities?

Not 'killed' (yet), It's just been delayed until he's happy the badge that's going on the Villa Live venue is 'modern' enough.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on June 27, 2023, 10:05:35 AM
The latest MOMS podcast is about the call that they had with Heck. It’s confirmed on there that Heck took the bold step to stop the rollout of the new badge because he felt it was selected without any credible competition. It’s said that Purslow manipulated it so that there was only ever going to one winner, the one he wanted,
Stopping the rollout now, with the building delays, gives the club time to reset and start the process over again.
After listening, I get it now.
It was a ballsy decision to decide to not rebrand the club but to stop, reevaluate and start again.

All that said, the club could and should have put out a statement to explain.

Better to be honest than have a load of transparent waffle!
I'm not so sure.  Outside the club nobody will really pick up on it, so why lay bare the error?  Inside the club, we all know what's happened.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on June 27, 2023, 10:17:32 AM
I don't see any problem with the idea that someone that has been bought in to head our commercial operations and is a specialist in brand management halting a major change to our brand.
You would have that that the COMMS around this would have been better handled based on the above.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on June 27, 2023, 10:57:11 AM
I wonder when he was first touted for the job though - it is not usually an overnight process.  Therefore, the owners could have put a stop to it earlier I suppose.  If they knew Mr Heck would be less than enamoured.  I am in favour of it though for a better longer term solution.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on June 27, 2023, 11:42:24 AM
Purslow’s legacy and reputation is being blown to pieces.

Nah, he's still in credit.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on June 27, 2023, 11:52:53 AM
Purslow’s legacy and reputation is being blown to pieces.

Nah, he's still in credit.
At the Bank, yeh.
Title: Re: Chris Heck - President of Business Operations
Post by: Rudy Can't Fail on June 27, 2023, 12:27:22 PM
I am in favour of it though for a better longer term solution.

Nail on head.*



*Until we see the monstrosity Heck comes up with. ;)
Title: Re: Chris Heck - President of Business Operations
Post by: N'ZMAV on June 27, 2023, 08:14:16 PM
Doesn't Purslow having a share in owning the club?
Title: Re: Chris Heck - President of Business Operations
Post by: Beard82 on June 27, 2023, 08:15:04 PM
I think its only very minor
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on June 27, 2023, 08:37:52 PM
I think its only very minor
It’s irrelevant
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on June 27, 2023, 11:08:26 PM
I think its only very minor
It’s irrelevant

You hate the bugger  ;D C'mon! Would you piss on him if he was on fire?!
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on June 27, 2023, 11:48:03 PM
The latest MOMS podcast is about the call that they had with Heck. It’s confirmed on there that Heck took the bold step to stop the rollout of the new badge because he felt it was selected without any credible competition. It’s said that Purslow manipulated it so that there was only ever going to one winner, the one he wanted,
Stopping the rollout now, with the building delays, gives the club time to reset and start the process over again.
After listening, I get it now.
It was a ballsy decision to decide to not rebrand the club but to stop, reevaluate and start again.

All that said, the club could and should have put out a statement to explain.

Better to be honest than have a load of transparent waffle!
I'm not so sure.  Outside the club nobody will really pick up on it, so why lay bare the error?  Inside the club, we all know what's happened.

Yes, I agree.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on June 28, 2023, 07:58:23 AM
I think its only very minor
It’s irrelevant

You hate the bugger  ;D C'mon! Would you piss on him if he was on fire?!
No, hate is too strong, I don’t hate anybody . I just don’t rate him as a top CEO.
I do not say everything he did was shit either, he is a marketing guy, that will only take you so far as a CEO as we have now found out.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on June 28, 2023, 05:38:50 PM
Fair enough. Congrats on 20,000 posts, in 3 posts time (at time of typing).
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on June 28, 2023, 06:52:44 PM
Fair enough. Congrats on 20,000 posts, in 3 posts time (at time of typing).
Cheers mate
Title: Re: Chris Heck - President of Business Operations
Post by: Flin5tone on June 28, 2023, 10:03:42 PM
https://www.inquirer.com/sixers/chris-heck-boathouse-row-philadelphia-fans-20201113.html

The warnings are there. We need action now from those that attend meetings
Title: Re: Chris Heck - President of Business Operations
Post by: Villan For Life on June 28, 2023, 10:17:02 PM
I’ve no problem in the new guy reviewing major decisions made by the former CEO, whether that’s our redesigned badge or North Stand redevelopment.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on June 28, 2023, 10:50:45 PM
Absolutely. He has to get this right. So putting a pause on it might seem chaotic in the short term but if it creates a better version of everything for the future, nobody will remember the specific decision made in June 2023.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on June 28, 2023, 10:51:51 PM
Absolutely. He has to get this right. So putting a pause on it might seem chaotic in the short term but if it creates a better version of everything for the future, nobody will remember the specific decision made in June 2023.

Yeah, so long as it does bring something better.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on June 28, 2023, 10:54:14 PM
Absolutely. He has to get this right. So putting a pause on it might seem chaotic in the short term but if it creates a better version of everything for the future, nobody will remember the specific decision made in June 2023.

Yeah, so long as it does bring something better.

That will be the test for any change in senior leadership. To create change and deliver better results. I don’t think Purslow was the devil some made him out to be. But we can clearly do better especially when you look around at commercial revenue streams of of other clubs in the league. Many with a smaller domestic and global footprint and smaller fan bases. We have to maximize all of that.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on June 28, 2023, 10:57:53 PM
Absolutely. He has to get this right. So putting a pause on it might seem chaotic in the short term but if it creates a better version of everything for the future, nobody will remember the specific decision made in June 2023.

Yeah, so long as it does bring something better.

That will be the test for any change in senior leadership. To create change and deliver better results. I don’t think Purslow was the devil some made him out to be. But we can clearly do better especially when you look around at commercial revenue streams of of other clubs in the league. Many with a smaller domestic and global footprint and smaller fan bases. We have to maximize all of that.

We are underperforming commercially immensely, embarassingly.

So let's see the moves to correcting this.

Thus far we've had bin the badge, slow down the ground expansion, and lick of paint for the old venue.

Let's see the positives now, because if it is all like the above, it won't take long to deflate the fan base.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaBoy_23 on June 28, 2023, 11:00:53 PM
https://www.inquirer.com/sixers/chris-heck-boathouse-row-philadelphia-fans-20201113.html

The warnings are there. We need action now from those that attend meetings

How about you attend a meeting?
Title: Re: Chris Heck - President of Business Operations
Post by: Paul.S on June 28, 2023, 11:23:17 PM
https://www.inquirer.com/sixers/chris-heck-boathouse-row-philadelphia-fans-20201113.html

The warnings are there. We need action now from those that attend meetings

What sort of action?
Title: Re: Chris Heck - President of Business Operations
Post by: Flin5tone on June 28, 2023, 11:41:12 PM
https://www.inquirer.com/sixers/chris-heck-boathouse-row-philadelphia-fans-20201113.html

The warnings are there. We need action now from those that attend meetings

How about you attend a meeting?

Don't have the time but those that do should be voicing my concerns instead of tip toeing around the club. Good honest supporters on this board and others deserve answers on this bodge job
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on June 29, 2023, 01:01:45 AM
https://www.inquirer.com/sixers/chris-heck-boathouse-row-philadelphia-fans-20201113.html

The warnings are there. We need action now from those that attend meetings

How about you attend a meeting?

Don't have the time but those that do should be voicing my concerns instead of tip toeing around the club. Good honest supporters on this board and others deserve answers on this bodge job

But you've got plenty of time to hide behind your keyboard whining every time something doesn't meet your exact requirements. 
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on June 29, 2023, 07:11:27 AM
https://www.inquirer.com/sixers/chris-heck-boathouse-row-philadelphia-fans-20201113.html

The warnings are there. We need action now from those that attend meetings

How about you attend a meeting?

Don't have the time but those that do should be voicing my concerns instead of tip toeing around the club. Good honest supporters on this board and others deserve answers on this bodge job

How about we wait and see what he does before we start talking about hanging him, eh?

Your link is to people getting upset about something absolutely minor to most people. It’s nothing worse than what people accuse you of every time you come on here.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaBoy_23 on June 29, 2023, 08:57:05 AM
https://www.inquirer.com/sixers/chris-heck-boathouse-row-philadelphia-fans-20201113.html

The warnings are there. We need action now from those that attend meetings

How about you attend a meeting?

Don't have the time but those that do should be voicing my concerns instead of tip toeing around the club. Good honest supporters on this board and others deserve answers on this bodge job

So the entire purpose of the meetings is for others to voice your concerns because you don’t have the time to?
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on June 29, 2023, 09:31:26 AM
Well maybe he lives in a galaxy far far away, like Walsall.
Title: Re: Chris Heck - President of Business Operations
Post by: Flin5tone on June 29, 2023, 09:46:05 AM
There's obviously a select few from fan groups etc that attend these meetings , one from a particular podcast who will not be mentioned who highlights the issues but then when the meetings come along bottles asking the vital questions that the fans are talking about.

Title: Re: Chris Heck - President of Business Operations
Post by: Villan For Life on June 29, 2023, 09:50:35 AM
There's obviously a select few from fan groups etc that attend these meetings , one from a particular podcast who will not be mentioned who highlights the issues but then when the meetings come along bottles asking the vital questions that the fans are talking about.



Why don’t you go then?
Title: Re: Chris Heck - President of Business Operations
Post by: Flin5tone on June 29, 2023, 09:52:05 AM
There's obviously a select few from fan groups etc that attend these meetings , one from a particular podcast who will not be mentioned who highlights the issues but then when the meetings come along bottles asking the vital questions that the fans are talking about.



Why don’t you go then?

They are normally at times that don't suit. I imagine those that attend have a lot of free time /retired.

Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on June 29, 2023, 09:54:26 AM
Convenient
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on June 29, 2023, 09:55:53 AM
Covenient

Smells a bit “night shifts down the Rover” to me.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaBoy_23 on June 29, 2023, 09:56:50 AM
There's obviously a select few from fan groups etc that attend these meetings , one from a particular podcast who will not be mentioned who highlights the issues but then when the meetings come along bottles asking the vital questions that the fans are talking about.



Why don’t you go then?

They are normally at times that don't suit. I imagine those that attend have a lot of free time /retired.

So you have time to post your drivel on here 24:7 while criticising others who actually make an effort to goto the meetings for not asking the specific questions you want them to, but when it comes down to it, you don’t have the time to do the same yourself?
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on June 29, 2023, 10:09:30 AM
Something needs to be done as it's disgraceful!!!!!! But not by me as I can't be bothered.
Title: Re: Chris Heck - President of Business Operations
Post by: JD on June 29, 2023, 10:18:30 AM
https://www.inquirer.com/sixers/chris-heck-boathouse-row-philadelphia-fans-20201113.html

The warnings are there. We need action now from those that attend meetings

How about you attend a meeting?

Don't have the time but those that do should be voicing my concerns instead of tip toeing around the club. Good honest supporters on this board and others deserve answers on this bodge job

You don't have time but you think others should be representing you? Now I've heard it all. If you can't find the time yourself to express your personal views then shut up and stop complaining.   
Title: Re: Chris Heck - President of Business Operations
Post by: Flin5tone on June 29, 2023, 10:24:54 AM
There's obviously a select few from fan groups etc that attend these meetings , one from a particular podcast who will not be mentioned who highlights the issues but then when the meetings come along bottles asking the vital questions that the fans are talking about.



Why don’t you go then?

They are normally at times that don't suit. I imagine those that attend have a lot of free time /retired.

So you have time to post your drivel on here 24:7 while criticising others who actually make an effort to goto the meetings for not asking the specific questions you want them to, but when it comes down to it, you don’t have the time to do the same yourself?

I don't post on here 24/7 until the badge disaster I had not been on for some time. I come on to see the reactions of supporters when the club makes big decisions that changes the look of the football club.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on June 29, 2023, 10:31:16 AM
There's obviously a select few from fan groups etc that attend these meetings , one from a particular podcast who will not be mentioned who highlights the issues but then when the meetings come along bottles asking the vital questions that the fans are talking about.



Why don’t you go then?

They are normally at times that don't suit. I imagine those that attend have a lot of free time /retired.

So you have time to post your drivel on here 24:7 while criticising others who actually make an effort to goto the meetings for not asking the specific questions you want them to, but when it comes down to it, you don’t have the time to do the same yourself?

I don't post on here 24/7 until the badge disaster I had not been on for some time. I come on to see the reactions of supporters when the club makes big decisions that changes the look of the football club.

And then you take a position nobody else does and start screaming blue murder about the smallest thing, again and again and again.

Like that statement there, the 'badge disaster'. What disaster? A badge has changed and it will change again. It's a badge, so fucking what? Somebody got a water bottle and you didn't. Boo fucking hoo. What a disgrace.

All this whining and moaning, performative outrage, and what are you going to do about it?

Absolutely fuck all because you cant be bothered.
Title: Re: Chris Heck - President of Business Operations
Post by: JD on June 29, 2023, 10:32:20 AM
There's obviously a select few from fan groups etc that attend these meetings , one from a particular podcast who will not be mentioned who highlights the issues but then when the meetings come along bottles asking the vital questions that the fans are talking about.



Why don’t you go then?

They are normally at times that don't suit. I imagine those that attend have a lot of free time /retired.

So you have time to post your drivel on here 24:7 while criticising others who actually make an effort to goto the meetings for not asking the specific questions you want them to, but when it comes down to it, you don’t have the time to do the same yourself?

I don't post on here 24/7 until the badge disaster I had not been on for some time. I come on to see the reactions of supporters when the club makes big decisions that changes the look of the football club.

Personally Caveman I think you come on here to post for effect. I never see you posting when the club/team do well or something good, but only when the team lose or the club do something that's not popular. I will take you more seriously if you start being more balanced in your postings, instead of someone on a morose downer. 
Title: Re: Chris Heck - President of Business Operations
Post by: Flin5tone on June 29, 2023, 10:55:43 AM
I think you'll find many on here were outraged regarding the badge.

And to me it's not 'just a badge' it's what represents us , what the world will see and we needed continuety.  We now have two badges, the one that's horrendous and the worst on socials and TV being used for that purpose. As MANY others agrees with.

If the badge does not bother you that's completely your choice but to me and others , especially those of us that took time to vote in which we all believe was a vote for a new club crest have been fobbed off.

It's almost on the verge of being illegal

Title: Re: Chris Heck - President of Business Operations
Post by: Ads on June 29, 2023, 10:57:07 AM
There's obviously a select few from fan groups etc that attend these meetings , one from a particular podcast who will not be mentioned who highlights the issues but then when the meetings come along bottles asking the vital questions that the fans are talking about.



Why don’t you go then?

They are normally at times that don't suit. I imagine those that attend have a lot of free time /retired.

So you have time to post your drivel on here 24:7 while criticising others who actually make an effort to goto the meetings for not asking the specific questions you want them to, but when it comes down to it, you don’t have the time to do the same yourself?

I don't post on here 24/7 until the badge disaster I had not been on for some time. I come on to see the reactions of supporters when the club makes big decisions that changes the look of the football club.

And then you take a position nobody else does and start screaming blue murder about the smallest thing, again and again and again.

Like that statement there, the 'badge disaster'. What disaster? A badge has changed and it will change again. It's a badge, so fucking what? Somebody got a water bottle and you didn't. Boo fucking hoo. What a disgrace.

All this whining and moaning, performative outrage, and what are you going to do about it?

Absolutely fuck all because you cant be bothered.


Because he's a tedious fucking troll.
Title: Re: Chris Heck - President of Business Operations
Post by: Flin5tone on June 29, 2023, 10:57:30 AM
There's obviously a select few from fan groups etc that attend these meetings , one from a particular podcast who will not be mentioned who highlights the issues but then when the meetings come along bottles asking the vital questions that the fans are talking about.



Why don’t you go then?

They are normally at times that don't suit. I imagine those that attend have a lot of free time /retired.

So you have time to post your drivel on here 24:7 while criticising others who actually make an effort to goto the meetings for not asking the specific questions you want them to, but when it comes down to it, you don’t have the time to do the same yourself?

I don't post on here 24/7 until the badge disaster I had not been on for some time. I come on to see the reactions of supporters when the club makes big decisions that changes the look of the football club.

Personally Caveman I think you come on here to post for effect. I never see you posting when the club/team do well or something good, but only when the team lose or the club do something that's not popular. I will take you more seriously if you start being more balanced in your postings, instead of someone on a morose downer.

Wrong
I've posted many times after a match that I've been pleased with . I'm not too fussed about the on the field stuff , more of how the clubs being run. We have an elite proven manager to take care of that , off the pitch the fans were given a voice and we have been given the two fingers
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on June 29, 2023, 11:00:11 AM
There's obviously a select few from fan groups etc that attend these meetings , one from a particular podcast who will not be mentioned who highlights the issues but then when the meetings come along bottles asking the vital questions that the fans are talking about.



Why don’t you go then?

They are normally at times that don't suit. I imagine those that attend have a lot of free time /retired.

So you have time to post your drivel on here 24:7 while criticising others who actually make an effort to goto the meetings for not asking the specific questions you want them to, but when it comes down to it, you don’t have the time to do the same yourself?

I don't post on here 24/7 until the badge disaster I had not been on for some time. I come on to see the reactions of supporters when the club makes big decisions that changes the look of the football club.

And then you take a position nobody else does and start screaming blue murder about the smallest thing, again and again and again.

Like that statement there, the 'badge disaster'. What disaster? A badge has changed and it will change again. It's a badge, so fucking what? Somebody got a water bottle and you didn't. Boo fucking hoo. What a disgrace.

All this whining and moaning, performative outrage, and what are you going to do about it?

Absolutely fuck all because you cant be bothered.


Because he's a tedious fucking troll.

Yep.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on June 29, 2023, 12:11:50 PM
There's obviously a select few from fan groups etc that attend these meetings , one from a particular podcast who will not be mentioned who highlights the issues but then when the meetings come along bottles asking the vital questions that the fans are talking about.



Why don’t you go then?

They are normally at times that don't suit. I imagine those that attend have a lot of free time /retired.



Wednesday evening 7.00, many of them virtual, being a particularly awkward time. You're not interested in doing anything. You haven't got a single contribution to make. You just want to moan.
Title: Re: Chris Heck - President of Business Operations
Post by: Nii Lamptey on June 29, 2023, 12:21:47 PM
If Purslow was still in charge, and the club went back on the badge design and/or stadium expansion I could maybe see your point, but in this circumstance, with Chris Heck, a new 'screwed-on' head coming in, I'm fully on board with his pause and take stock approach.

If we were being honest, most of us loved the round badge when it was unveiled (as it's WAY better than the current abomination), but it's far from perfect - Lion facing the wrong way, ridiculous star embedded in the design rather than on top with room to add more in future, loads of people criticising that it looks like everyone elses badge, etc.

The buck stops with Chris Heck, and with what is at stake from a crest redesign or a stadium expansion (*and the money involved), I think he's personally well within his rights to put the brakes on.... as long as he gets it right when he does proceed!
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on June 29, 2023, 12:54:59 PM
1874 in smaller font...
Title: Re: Chris Heck - President of Business Operations
Post by: algy on June 29, 2023, 01:14:33 PM
If Purslow was still in charge, and the club went back on the badge design and/or stadium expansion I could maybe see your point, but in this circumstance, with Chris Heck, a new 'screwed-on' head coming in, I'm fully on board with his pause and take stock approach.

If we were being honest, most of us loved the round badge when it was unveiled (as it's WAY better than the current abomination), but it's far from perfect - Lion facing the wrong way, ridiculous star embedded in the design rather than on top with room to add more in future, loads of people criticising that it looks like everyone elses badge, etc.

The buck stops with Chris Heck, and with what is at stake from a crest redesign or a stadium expansion (*and the money involved), I think he's personally well within his rights to put the brakes on.... as long as he gets it right when he does proceed!
This pretty much nails my thoughts on the whole matter.

Yeah, the new (23/24) badge is better than the old Lerner one, but that's a pretty low bar.  It isn't like everyone thought it was perfect (e.g. lion facing the wrong way).

The Villa Live thing ... I mean if you were looking at the catering at Villa Park today, would your first thing be "We need a bar that's open 2 days a week and is staffed by the exact same people as currently serve pints in the ground"?  Cos it feels to me that a more common complaint is that folk can't get served at half time, so maybe sort that out first?
Title: Re: Chris Heck - President of Business Operations
Post by: Paul.S on June 29, 2023, 01:23:42 PM
I think you'll find many on here were outraged regarding the badge.

And to me it's not 'just a badge' it's what represents us , what the world will see and we needed continuety.  We now have two badges, the one that's horrendous and the worst on socials and TV being used for that purpose. As MANY others agrees with.

If the badge does not bother you that's completely your choice but to me and others , especially those of us that took time to vote in which we all believe was a vote for a new club crest have been fobbed off.

It's almost on the verge of being illegal

What verge of illegality are we talking about here?
Title: Re: Chris Heck - President of Business Operations
Post by: FatSam on June 29, 2023, 01:24:00 PM
There's obviously a select few from fan groups etc that attend these meetings , one from a particular podcast who will not be mentioned who highlights the issues but then when the meetings come along bottles asking the vital questions that the fans are talking about.
Are you expecting fan representatives to trawl through every internet forum so that they can ask ‘the vital questions that the fans are talking about’ as you see them? I understand that you have every intention of attending the meetings yourself, but are prevented from doing so because they are at unsuitable times. Perhaps you could instead engage with one of the fan representatives through formal channels, and formulate ‘the vital questions that the fans are talking about’ into a coherent list for them to raise at the next meeting.
Title: Re: Chris Heck - President of Business Operations
Post by: Ger Regan on June 29, 2023, 01:30:31 PM
I think you'll find many on here were outraged regarding the badge.

And to me it's not 'just a badge' it's what represents us , what the world will see and we needed continuety.  We now have two badges, the one that's horrendous and the worst on socials and TV being used for that purpose. As MANY others agrees with.

If the badge does not bother you that's completely your choice but to me and others , especially those of us that took time to vote in which we all believe was a vote for a new club crest have been fobbed off.

It's almost on the verge of being illegal

What verge of illegality are we talking about here?
He's a tedious bore prone to hyperbole who's best ignored.
Title: Re: Chris Heck - President of Business Operations
Post by: Paul.S on June 29, 2023, 01:47:35 PM
I think you'll find many on here were outraged regarding the badge.

And to me it's not 'just a badge' it's what represents us , what the world will see and we needed continuety.  We now have two badges, the one that's horrendous and the worst on socials and TV being used for that purpose. As MANY others agrees with.

If the badge does not bother you that's completely your choice but to me and others , especially those of us that took time to vote in which we all believe was a vote for a new club crest have been fobbed off.

It's almost on the verge of being illegal

What verge of illegality are we talking about here?
He's a tedious bore prone to hyperbole who's best ignored.

I think if I was ever in doubt the illegal post confirmed it.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on June 29, 2023, 01:49:30 PM
I can't be arsed to go to the meetings either tbh.  So if any of you minions who do go could tell Christopher that all I really want is to be able to buy a decent pint and quality pie without a 20 minute queue, that would be great.  Oh, it would be nice if they didn't halve the available w/c provisions in the Holte Upper too.  If he can get that right I'm not too bothered about what he does with the badge.

I'll let you know if there's anything else I want you to tell him. 

Cheers.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on June 29, 2023, 01:56:57 PM
Maybe he's ditching Villa Live so we can have tailgate parties instead...
Title: Re: Chris Heck - President of Business Operations
Post by: cdward on June 29, 2023, 02:00:46 PM
The thing is, we are not the target audience that a new badge, crest or Villa Live experience is aiming at.
The appointment of Chris Heck is to increase the commercial revenue being brought in, as compared to other PL clubs we are way below them.
Watching Chris Heck talking about 76ers and how he turned a $300million turnover into a $3Billion turnover, it was all about attracting new fans and new investors through new ideas.
For me a new badge will be nice, and somewhere to get a pint and something to eat will be nice, but i wont change my support or following of the club, it's the new supporters and commercial interest that this is all geared towards.
I don't know anybody who will stop going to VP because the badge is shit, or the "experience" is shit, but a lot of the new people/companies will not be attracted to the brand if it's not right.
I'm far more interested in what Unai is doing, don't get me wrong, i understand we need to improve in this area, and ultimately if we do, we can then spend more on better players.
But i'm happy to let Heck do his thing, if it's a new badge or experience i like, then great. If not, not to worry, i'll still keep going and supporting my club.
 
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on June 29, 2023, 02:03:39 PM
The thing is, we are not the target audience that a new badge, crest or Villa Live experience is aiming at.
The appointment of Chris Heck is to increase the commercial revenue being brought in, as compared to other PL clubs we are way below them.
Watching Chris Heck talking about 76ers and how he turned a $300million turnover into a $3Billion turnover, it was all about attracting new fans and new investors through new ideas.
For me a new badge will be nice, and somewhere to get a pint and something to eat will be nice, but i wont change my support or following of the club, it's the new supporters and commercial interest that this is all geared towards.
I don't know anybody who will stop going to VP because the badge is shit, or the "experience" is shit, but a lot of the new people/companies will not be attracted to the brand if it's not right.
I'm far more interested in what Unai is doing, don't get me wrong, i understand we need to improve in this area, and ultimately if we do, we can then spend more on better players.
But i'm happy to let Heck do his thing, if it's a new badge or experience i like, then great. If not, not to worry, i'll still keep going and supporting my club.

Absolutely, well said.
Title: Re: Chris Heck - President of Business Operations
Post by: Nii Lamptey on June 29, 2023, 02:06:43 PM
As mentioned, the big projects are the branding and stadium expansion, but possibly the highest priority issue is half time food/drink service.

The club are pissing money away when it takes 25-30mins to get a beer during a 15min half time break. Fix this, and everything else will follow.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on June 29, 2023, 02:09:21 PM
As mentioned, the big projects are the branding and stadium expansion, but possibly the highest priority issue is half time food/drink service.

The club are pissing money away when it takes 25-30mins to get a beer during a 15min half time break. Fix this, and everything else will follow.

For some reason this made me think of self-serve beer stations above the piss troughs, so you only need to queue once for two needs. That would be some sort of progress, if we could just teach some more of our number to aim properly...
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on June 29, 2023, 02:15:36 PM
Maybe he's ditching Villa Live so we can have tailgate parties instead...

Fuck yeah, though the reality of that would be Ford Focus with the boot jammed with cases of lager, grime played at ear splitting levels and a few moody looking lads standing around smoking weed
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on June 29, 2023, 02:16:03 PM
Yep, well said cdward.
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on June 29, 2023, 02:22:20 PM
The thing is, we are not the target audience that a new badge, crest or Villa Live experience is aiming at.

But we should be.

Which is why we have to be consulted about any changes to things like the crest.

Otherwise we might end up playing in red, being called Aston United, in the Budweiser Stadium with an overly simplified MLS/NFL style devil as the crest.

Don't get me wrong, having him drum up business is all well & good, & that is his job, but I don't want the identity & legacy of the club to be diluted so we can go chasing the short attention span of the likes of American day-trippers, bringing their vuvuzelas & happy clapper toy things, until something else shiny grabs their attention.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on June 29, 2023, 02:26:25 PM
The thing is, we are not the target audience that a new badge, crest or Villa Live experience is aiming at.

But we should be.

Which is why we have to be consulted about any changes to things like the crest.

Otherwise we might end up playing in red, being called Aston United, in the Budweiser Stadium with an overly simplified MLS/NFL style devil as the crest.

Don't get me wrong, having him drum up business is all well & good, & that is his job, but I don't want the identity & legacy of the club to be diluted so we can go chasing the short attention span of the likes of American day-trippers, bringing their vuvuzelas & happy clapper toy things, until something else shiny grabs their attention.

But the reality is that no matter what they do to the badge, we will still be Aston Villa fans for life. Those who go to games and support the club will keep going regardless.

His job is to make us attractive to everyone else.
Title: Re: Chris Heck - President of Business Operations
Post by: Flin5tone on June 29, 2023, 02:33:45 PM
I suppose you're right us paying fools are just there to make an atmosphere and to make it look good on TV.

BUT when a vote with the fan base was carried out and now they have gone back on it , is in my opinion unacceptable.

If they want to look good/attractive why would you use that obscene shield even for this season on TV/socials/meetings etc it looks absolutely embarrassing
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on June 29, 2023, 02:38:05 PM
Why weren't you this angry about it before?
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on June 29, 2023, 02:44:15 PM
The thing is, we are not the target audience that a new badge, crest or Villa Live experience is aiming at.

But we should be.

Which is why we have to be consulted about any changes to things like the crest.

Otherwise we might end up playing in red, being called Aston United, in the Budweiser Stadium with an overly simplified MLS/NFL style devil as the crest.

Don't get me wrong, having him drum up business is all well & good, & that is his job, but I don't want the identity & legacy of the club to be diluted so we can go chasing the short attention span of the likes of American day-trippers, bringing their vuvuzelas & happy clapper toy things, until something else shiny grabs their attention.

But the reality is that no matter what they do to the badge, we will still be Aston Villa fans for life. Those who go to games and support the club will keep going regardless.

His job is to make us attractive to everyone else.

Which is proven as we have visited Villa Park in a dark decade all the while with Lerners MS Paint jobby.

But not many of us liked it & there were a lot of calls to change it...

Like I have said, we have to wait to see what happens now, but I don't want the overall feel of our brand to be geared towards happy clapping day trippers.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on June 29, 2023, 03:29:45 PM
I suppose you're right us paying fools are just there to make an atmosphere and to make it look good on TV.

BUT when a vote with the fan base was carried out and now they have gone back on it , is in my opinion unacceptable.

If they want to look good/attractive why would you use that obscene shield even for this season on TV/socials/meetings etc it looks absolutely embarrassing
What don't you get about it being a vote with only one tangible option?  Putting a pile of turd vs the round badge made the vote a forgon conclusion.  How is that fans choice?

Where was the fans choice on the way the lion faced?  The stupid fucking star or the stand-alone lion?

It wasn't fans choice, it was a stitch up.
Title: Re: Chris Heck - President of Business Operations
Post by: Goldenballs on June 29, 2023, 06:49:03 PM
How do you let all fans choose though, send out a set of crayons to everyone and let them have a stab at designing one?

And they say they're going to consult the fans next time, but what if Heck or whoever doesn't like the result of it? Keep asking until he gets the answer he wants?  It'll be interesting how they go about it next time.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on June 29, 2023, 08:01:07 PM
They can consult without being bound by the results of the consultation. People being made redundant are consulted, it doesn't mean they're not for the chop.
Title: Re: Chris Heck - President of Business Operations
Post by: FatSam on June 29, 2023, 08:12:17 PM
If Purslow was still in charge, and the club went back on the badge design and/or stadium expansion I could maybe see your point, but in this circumstance, with Chris Heck, a new 'screwed-on' head coming in, I'm fully on board with his pause and take stock approach.

If we were being honest, most of us loved the round badge when it was unveiled (as it's WAY better than the current abomination), but it's far from perfect - Lion facing the wrong way, ridiculous star embedded in the design rather than on top with room to add more in future, loads of people criticising that it looks like everyone elses badge, etc.

The buck stops with Chris Heck, and with what is at stake from a crest redesign or a stadium expansion (*and the money involved), I think he's personally well within his rights to put the brakes on.... as long as he gets it right when he does proceed!
I completely agree with this
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on July 15, 2023, 01:47:41 AM
{alt}
Fucking hell. Now we are after Americans. Will they need to be Spanish speaking Americans?

And don't know what your gripe is TV?
We have USA and Spain connections so there's a connection there and a likely influence.
Heck will be under instructions to grow Villa in Americas  market. Villa will look to the Americans North and South I summise.

Villa play a summer series and that's a commercial move so it's already begun.
There is a complete disconnect in your logic but you apparently can’t see that.
We are in the states in less than a week.
Let's just see what American player will be one of us shall we.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on July 15, 2023, 03:17:59 AM
I hear Fats Mckennie is incoming.
Title: Re: Chris Heck - President of Business Operations
Post by: Axl Rose on July 15, 2023, 03:23:12 AM
I hear Fats Mckennie is incoming.

I hope not.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on July 15, 2023, 04:52:02 AM
{alt}
Fucking hell. Now we are after Americans. Will they need to be Spanish speaking Americans?

And don't know what your gripe is TV?
We have USA and Spain connections so there's a connection there and a likely influence.
Heck will be under instructions to grow Villa in Americas  market. Villa will look to the Americans North and South I summise.

Villa play a summer series and that's a commercial move so it's already begun.
There is a complete disconnect in your logic but you apparently can’t see that.
We are in the states in less than a week.
Let's just see what American player will be one of us shall we.
woosh
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on July 15, 2023, 09:49:55 AM
We are in the states in less than a week.
Let's just see what American player will be one of us shall we.

Welcome back F-V, a sure sign that the new (pre-)season is upon us.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on July 15, 2023, 10:04:07 AM
If we sign Tyler Adams it won’t have anything to do with Chris Heck.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on July 15, 2023, 10:50:46 AM
Oh well, it was nice while it lasted. Note to self : try not to get banned.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on July 15, 2023, 11:59:13 AM



The scoreline is a forecast so I can't be held to that but I'll stand by the Inter 1-0 and 1-1 scoreline. And Internazionale Milano will contrive to win the tie. I'll say no more on my insight.


And as of right now, the deal is if Man City wins the Champions League tonight, I won't post again until our season opener.
Inter win, I'm entitled to post and perhaps people won't be as critical of me because it's a perfect example of my foresight.


I stand by my football intelligence and understanding of the game. Man City rarely defeats decent opponents when playing away from home the only way they win is by penalties as I see it.


Such a shame when people don't stick to their word. :(
Title: Re: Chris Heck - President of Business Operations
Post by: Axl Rose on July 15, 2023, 12:00:38 PM
Oh well, it was nice while it lasted. Note to self : try not to get banned.

😂
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on July 15, 2023, 12:07:15 PM
WIN
Title: Re: Chris Heck - President of Business Operations
Post by: Axl Rose on July 15, 2023, 12:09:25 PM
WIN

Indeed.

I'm in complete agreement.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on July 15, 2023, 02:41:15 PM



The scoreline is a forecast so I can't be held to that but I'll stand by the Inter 1-0 and 1-1 scoreline. And Internazionale Milano will contrive to win the tie. I'll say no more on my insight.


And as of right now, the deal is if Man City wins the Champions League tonight, I won't post again until our season opener.
Inter win, I'm entitled to post and perhaps people won't be as critical of me because it's a perfect example of my foresight.


I stand by my football intelligence and understanding of the game. Man City rarely defeats decent opponents when playing away from home the only way they win is by penalties as I see it.


Such a shame when people don't stick to their word. :(
I think you will find this a a pretty regular occurrence.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on July 15, 2023, 04:10:52 PM
Did aston villa play their first match today?
Yes they did.
Now let's get on with discussions involving Heck and the upcoming American summer series
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on July 15, 2023, 04:14:52 PM
Our season opener is against Newcastle.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on July 15, 2023, 04:15:19 PM
Our season hasn’t started yet.
That’s why it’s called pre season.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on July 15, 2023, 04:23:41 PM
What season is this? Its now 23/24
It's actually now the new season.
There's really no need to debate it.
The league season hasn't started but players are in for training and the off season is over. So it's on season. And in season.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on July 15, 2023, 04:27:12 PM
What season is this? Its now 23/24
It's actually now the new season.
There's really no need to debate it.
The league season hasn't started but players are in for training and the off season is over. So it's on season. And in season.


You've been back posting here again for a matter of hours and already the site has got significantly worse as a result

re the bolded part, perhaps we'll just run by you what we do and do not debate, to make things easier.

And you wonder why people react to you the way they do.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on July 15, 2023, 04:57:25 PM
I rather thought as I come by unheralded by some it was a mere post on the subject of the up and coming summer series in America something Heck will be involved with and that possibly signing of a player thats all


Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on July 15, 2023, 07:51:37 PM
Did aston villa play their first match today?
Yes they did.
Now let's get on with discussions involving Heck and the upcoming American summer series

You don't post for weeks and yet when you do you try and tell everyone else what to post about, where to post it and decry the absence of a specific thread to suit your needs without starting one yourself; and then you post about topics that aren't relevant to a thread because you can't be arsed to post in the correct thread.

Anyway, welcome back hope you enjoyed the weather.
Title: Re: Chris Heck - President of Business Operations
Post by: Dave P on July 15, 2023, 07:53:10 PM
Our season opener is against Newcastle.

On the 24th July? Right you are.
Title: Re: Chris Heck - President of Business Operations
Post by: IFWaters on July 15, 2023, 08:18:51 PM
If you dont like what Footy Vill posts why not ignore him ?
I'm always a bit confused here whether this is an open forum to which anyone can post on Aston Villa or whether its some form of private members club where all are welcome to donate but only some viewpoints are valid.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 15, 2023, 08:26:19 PM
If you dont like what Footy Vill posts why not ignore him ?
I'm always a bit confused here whether this is an open forum to which anyone can post on Aston Villa or whether its some form of private members club where all are welcome to donate but only some viewpoints are valid.

I agree with you on Footy's posts, which I enjoy and want to see more of.

What is it you feel you're being prevented from saying?
Title: Re: Chris Heck - President of Business Operations
Post by: paul_e on July 15, 2023, 08:31:31 PM
If you dont like what Footy Vill posts why not ignore him ?
I'm always a bit confused here whether this is an open forum to which anyone can post on Aston Villa or whether its some form of private members club where all are welcome to donate but only some viewpoints are valid.

Is the viewpoint that he posts a lot of nonsense not acceptable on an open forum?
Title: Re: Chris Heck - President of Business Operations
Post by: Richard E on July 15, 2023, 08:37:15 PM
No,that falls foul of Popper’s intolerance paradox.
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on July 15, 2023, 08:47:23 PM
No,that falls foul of Popper’s intolerance paradox.
.
I'm not having that.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on July 15, 2023, 08:48:00 PM
If you dont like what Footy Vill posts why not ignore him ?
I'm always a bit confused here whether this is an open forum to which anyone can post on Aston Villa or whether its some form of private members club where all are welcome to donate but only some viewpoints are valid.

Why wouldn't he expect to get challenged when he posts utter nonsense like anyone else would?

Like when Percy posted that nonsense about 'Villa' being singular.

Look at the post above here, starts a truly pointless argument, tells us what we can and can't debate, having not been here for weeks.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on July 15, 2023, 08:57:40 PM
If you dont like what Footy Vill posts why not ignore him ?
I'm always a bit confused here whether this is an open forum to which anyone can post on Aston Villa or whether its some form of private members club where all are welcome to donate but only some viewpoints are valid.

Why wouldn't he expect to get challenged when he posts utter nonsense like anyone else would?

Like when Percy posted that nonsense about 'Villa' being singular.

Or when some people said Sarah Millican was funny.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on July 15, 2023, 08:59:06 PM
If you dont like what Footy Vill posts why not ignore him ?
I'm always a bit confused here whether this is an open forum to which anyone can post on Aston Villa or whether its some form of private members club where all are welcome to donate but only some viewpoints are valid.

Why wouldn't he expect to get challenged when he posts utter nonsense like anyone else would?

Like when Percy posted that nonsense about 'Villa' being singular.

Or when some people said Sarah Millican was funny.

(https://y.yarn.co/a3124b6d-e683-4a8e-9520-89bf66a032de_text.gif)
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 15, 2023, 09:00:09 PM
Me, because she is.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on July 15, 2023, 09:02:03 PM
U2, Sarah Millican? Is this a cry for help?
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on July 15, 2023, 09:08:14 PM
Me, because she is.

Firstly, are you OK?

Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on July 15, 2023, 09:08:35 PM
I do find it funny that the anti-footy posts often outnumber the footy posts, yet footyvill is the bad egg!

I’m not trying to have a go at anyone or start an argument, but Footy’s posts are pretty harmless really, can’t we let them enjoy the site like the rest of us?

It must be horrible to have everything you say greeted with animosity, I don’t think anyone really deserves that just for being a bit different.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on July 15, 2023, 09:10:29 PM
I do find it funny that the anti-footy posts often outnumber the footy posts

You're kidding?

He's chinese click farm levels of prolific.
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on July 15, 2023, 11:12:27 PM
Me, because she is.

Firstly, are you OK?

This is significantly worse than anything Footy could conjure up.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on July 15, 2023, 11:16:55 PM
Me, because she is.

Firstly, are you OK?

This is significantly worse than anything Footy could conjure up.

It certainly puts Harry Styles / Hairspray revlations in perspective.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 15, 2023, 11:25:23 PM
U2, Sarah Millican? Is this a cry for help?

Stand-up comedy is a live art. It doesn't necessarily transfer well to TV. If you haven't seen someone live, you have no idea whether they're any good. There are obviously exceptions to that, like Billy Connolly, Joan Rivers, Les Dawson, Richard Pryor etc.

I've seen Sarah Millican and (along with 400 or so others) can confirm that she's a brilliant stand-up. I wouldn't want to insult anyone here personally (maybe one or two), but if I did, I might suggest some latent, unconscious bias against a woman who isn't conventionally attractive. I don't know.

But if you haven't been in a room with them, you don't know what they're like.

Unless they're Peter Kay.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on July 15, 2023, 11:30:07 PM
No offence, SE, but what a load of nonsense.

"You're not allowed to judge any comic unless you've seen them live, been in a room with them, except for these ones I've decided are immune from that rule".

You like her, lots of people like her, some people don't like her. That's comedy, it's subjective. One man's Stewart Lee is another man's Michael McIntyre.

It's not anything more complicated than that. Your view isn't any more or less valid because you've seen her in a room.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on July 15, 2023, 11:35:02 PM
No offence, SE, but what a load of nonsense.

Yep, your brief summary of her act in OT was funnier than her. 
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 15, 2023, 11:35:37 PM
No offence, SE, but what a load of nonsense.

"You're not allowed to judge any comic unless you've seen them live, been in a room with them, except for these ones I've decided are immune from that rule".

That's not what I meant, but I can see why it comes across that way.

Having been a stand-up, you see so many different rooms and so many different comics. The upshot is that you simply can't say that someone 'isn't funny' when they're selling out theatres and getting TV work etc. Especially with female comedians. I'm pretty sure I've read on this very forum that some people 'just don't find women funny'. I mean, what the fuck is that?

In the comedy industry, people obviously get rich from TV work, but nobody respects the opinions of people who only see stand-up on TV.

I'm obviously no longer in that industry, so I have no axe to grind, but that's how it is.

Edit: but Peter Kay is shit.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on July 15, 2023, 11:36:05 PM
Absolutely and he totally missed out Russ Abbott from his list of immunes.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on July 15, 2023, 11:36:58 PM
I liked Janet Brown.
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on July 15, 2023, 11:37:45 PM
I have actually seen her at The Glee Club, I wasn't impressed but most were enjoying it.

GARLIC BREAD! Now that's comedy.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 15, 2023, 11:38:20 PM
Absolutely and he totally missed out Russ Abbott from his list of immunes.

There are two good reasons for that.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on July 15, 2023, 11:42:22 PM
No offence, SE, but what a load of nonsense.

"You're not allowed to judge any comic unless you've seen them live, been in a room with them, except for these ones I've decided are immune from that rule".

That's not what I meant, but I can see why it comes across that way.

Having been a stand-up, you see so many different rooms and so many different comics. The upshot is that you simply can't say that someone 'isn't funny' when they're selling out theatres and getting TV work etc. Especially with female comedians. I'm pretty sure I've read on this very forum that some people 'just don't find women funny'. I mean, what the fuck is that?

In the comedy industry, people obviously get rich from TV work, but nobody respects the opinions of people who only see stand-up on TV.

I'm obviously no longer in that industry, so I have no axe to grind, but that's how it is.

Edit: but Peter Kay is shit.

I get that standing up in front of a lot of people and trying to be funny is immensely complex, there are a massive range of human emotions at play, and there will be - if you are a stand up yourself - comedians who are impressive on a technical level, even if you don't find them funny, ie you do it yourself, you know how difficult it is.

It's like me saying "Leon Bailey is fucking hopeless". If I was a league one player who had experienced trying to get ahead in football and knew how difficult it is, I would have a totally different view on him, I would almost certainly be more respectful of what he's achieved, because he plays for Aston Villa, not some League One no-hopers.

But ultimately, for the end viewer, it's all subjective.

So yes, of course you can say someone isn't funny even though they sell out Wembley or wherever. I don't find Jack Whitehall funny but he sells out the O2. Jimmy Carr, he's another one.

Just like I don't think Leon Bailey is very good, although he's playing in front of 40,000 every Saturday and I'm mooching around Sainsburys.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 15, 2023, 11:46:33 PM
No offence, SE, but what a load of nonsense.

"You're not allowed to judge any comic unless you've seen them live, been in a room with them, except for these ones I've decided are immune from that rule".

You like her, lots of people like her, some people don't like her. That's comedy, it's subjective. One man's Stewart Lee is another man's Michael McIntyre.

It's not anything more complicated than that. Your view isn't any more or less valid because you've seen her in a room.

Sorry again, I hadn't seen the second part of your post Paulie. I actually included those names because I was going to make another point but forgot to! I think those acts work on TV because their act is basically zingers (Rivers, Dawson - and you can add Gary Delaney - Millican's husband, Villa fan and follower of H&V on Twitter - Jimmy Carr, Frankie Boyle and loads more) or their material is so broad that it couldn't fail if the performance is right (Connolly in particular).

It's not that I'm deciding who's good and who isn't, just that TV gives a warped perception of what stand-up is and isn't.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on July 15, 2023, 11:50:01 PM
It's not that I'm deciding who's good and who isn't, just that TV gives a warped perception of what stand-up is and isn't.

I think I agree with that.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 15, 2023, 11:50:35 PM
No offence, SE, but what a load of nonsense.

"You're not allowed to judge any comic unless you've seen them live, been in a room with them, except for these ones I've decided are immune from that rule".

That's not what I meant, but I can see why it comes across that way.

Having been a stand-up, you see so many different rooms and so many different comics. The upshot is that you simply can't say that someone 'isn't funny' when they're selling out theatres and getting TV work etc. Especially with female comedians. I'm pretty sure I've read on this very forum that some people 'just don't find women funny'. I mean, what the fuck is that?

In the comedy industry, people obviously get rich from TV work, but nobody respects the opinions of people who only see stand-up on TV.

I'm obviously no longer in that industry, so I have no axe to grind, but that's how it is.

Edit: but Peter Kay is shit.

I get that standing up in front of a lot of people and trying to be funny is immensely complex, there are a massive range of human emotions at play, and there will be - if you are a stand up yourself - comedians who are impressive on a technical level, even if you don't find them funny, ie you do it yourself, you know how difficult it is.

It's like me saying "Leon Bailey is fucking hopeless". If I was a league one player who had experienced trying to get ahead in football and knew how difficult it is, I would have a totally different view on him, I would almost certainly be more respectful of what he's achieved, because he plays for Aston Villa, not some League One no-hopers.

But ultimately, for the end viewer, it's all subjective.

So yes, of course you can say someone isn't funny even though they sell out Wembley or wherever. I don't find Jack Whitehall funny but he sells out the O2. Jimmy Carr, he's another one.

Just like I don't think Leon Bailey is very good, although he's playing in front of 40,000 every Saturday and I'm mooching around Sainsburys.

That's the point. You can say 'I don't find them funny', but saying 'they're not funny' flies in the face of all evidence unless you're talking about Peter Kay.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on July 15, 2023, 11:50:52 PM
If we all liked the same comedians it would be boring and shit and you'd only need about 6 comedians to entertain the world. I like Jimmy Carr and think Stewart Lee is utter shit. Paulie most likely thinks the exact opposite. So we're actually both happy, I get to watch Jimmy Carr and never watch Stewart Lee, and he gets to watch Stewart Lee and never watch Jimmy Carr. Both of us win.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 15, 2023, 11:53:50 PM
Exactly. It's just that you're wrong. Wink.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on July 15, 2023, 11:56:38 PM
I love Stewart Lee and don’t mind Jimmy Carr, although just a string of one liners gets a bit tiring after a while. Gary Delaney was the most ridiculously offensive (and funny) show I’ve ever seen.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 16, 2023, 12:00:55 AM
I love Stewart Lee and don’t mind Jimmy Carr, although just a string of one liners gets a bit tiring after a while. Gary Delaney was the most ridiculously offensive (and funny) show I’ve ever seen.

And I know he thinks Sarah Millican is funny.

Anyway, this has made me remember my favourite Les Dawson joke.

It was seven years ago today that my wife ran off with the next-door neighbour. I do miss him.
Title: Re: Chris Heck - President of Business Operations
Post by: paul_e on July 16, 2023, 12:05:49 AM
That's the point. You can say 'I don't find them funny', but saying 'they're not funny' flies in the face of all evidence unless you're talking about Peter Kay.

I've seen a fair amount of standup comedians live and there are only 3 I genuinely disliked.

Peter Kay I got dragged to by my missus and even she was fed up about halfway through.

Mark Lamarr who did a tiny place when I was at Uni and I reckon about half the audience had walked out within 20minutes.

The third one was another Uni gig, this time in the SU and she seemed to completely miss the signs of what the audience would be and deliver a show about her menopause, with her my biggest problem was that she at no point seemed to think the topic wouldn't resonate with what I'd guess was a 75% 18-21 male audience.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on July 16, 2023, 12:07:07 AM
I saw Frankie Boyle live and he was brilliant and disgustingly offensive, but the main thing I came away with was that I would never want front row centre seats at one of his shows as he absolutely tore people apart.

Stewart Lee is probably the best opinion splitter. took the Mrs to see him, she hated it, couldn’t wait to get away. Told her it was just because she wasn’t trying hard enough, still not having it. Not even the Jungle Canyon Rope Bridges routine.

The only time I’ve seen her enjoy herself less* was when I made her come to see Steely Dan with me.



* in a non sexual situation
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on July 16, 2023, 12:10:32 AM
I love Stewart Lee and don’t mind Jimmy Carr, although just a string of one liners gets a bit tiring after a while. Gary Delaney was the most ridiculously offensive (and funny) show I’ve ever seen.

And I know he thinks Sarah Millican is funny.

Anyway, this has made me remember my favourite Les Dawson joke.

It was seven years ago today that my wife ran off with the next-door neighbour. I do miss him.

Randomly BBC4 showed a Les Dawson era episode of blankety blank the other day. I’d forgotten how utterly brilliant he was on that, just effortless.

He was great. “My wife’s cooking’s so bad, even the dustbin’s got ulcers” etc.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 16, 2023, 12:10:50 AM
Stewart Lee is the prime example. I think he's utterly brilliant, my best mate (who is very funny himself) just doesn't get it. He says 'agreeing with someone isn't entertainment'. It's all subjective, but you can't say he isn't funny, as his career proves.

Peter Kay isn't funny.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on July 16, 2023, 12:17:24 AM
Surely that should be “you can’t say he isn’t funny for a lot of people”.

Funny isn’t a scientific concept.

Funny to me is someone I find funny.

I can’t understand why so many people love Ed Sheeran but they do.

I can say his music is horrific shit because that’s what I feel about it. I can’t say he’s not popular though, because he is.

It’s just that they’re wrong and I’m right.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 16, 2023, 12:18:51 AM
Surely that should be “you can’t say he isn’t funny for a lot of people”.

Funny isn’t a scientific concept.

Funny to me is someone I find funny.

I can’t understand why so many people love Ed Sheeran but they do.

I can say his music is horrific shit because that’s what I feel about it. I can’t say he’s not popular though, because he is.

It’s just that they’re wrong and I’m right.


We're dancing on the head of a pin here. You can say what you want, I can think what I want. Peter Kay is shit.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on July 16, 2023, 12:21:31 AM
He's funnier than Sarah Millican.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on July 16, 2023, 12:25:22 AM
Lee Evans is far and away the shittest comedian I’ve seen. Just amateurishly unfunny.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 16, 2023, 12:28:51 AM
Lee Evans is far and away the shittest comedian I’ve seen. Just amateurishly unfunny.

You should've seen me mate.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on July 16, 2023, 12:32:10 AM
Lee Evans is far and away the shittest comedian I’ve seen. Just amateurishly unfunny.

You should've seen me mate.

You reading the telephone directory would have been funnier than him.
Title: Re: Chris Heck - President of Business Operations
Post by: adrenachrome on July 16, 2023, 12:35:53 AM
What the Heck, Chris, your thread has turned into a discussion about comedians.

For my own part, I liked George Carlin, because he had an axe to grind. I loved US sitcoms like Married With Children, Seinfeld and Curb Your Enthusiasm even though I didn't like a single character in any of them.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 16, 2023, 12:37:34 AM
Lee Evans is far and away the shittest comedian I’ve seen. Just amateurishly unfunny.

You should've seen me mate.

You reading the telephone directory would have been funnier than him.

Ah, you have seen me!
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on July 16, 2023, 12:41:03 AM
What the Heck, Chris, your thread has turned into a discussion about comedians.

Given he has turned the new badge launch into a comedy of errors it's hardly surprising.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on July 16, 2023, 12:44:06 AM
I love Stewart Lee and don’t mind Jimmy Carr, although just a string of one liners gets a bit tiring after a while.

Same here. Back in my Uni days, Kevin McAleer was the campus favourite (very, very dry).
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on July 16, 2023, 12:51:28 AM
I've seen quite a few comedians, mainly ones I have wanted to see unless it's at the Glee when you don't who is appearing. I did get dragged to see Micky Flanagan at an arena gig and I f**king hated it. Observation type stuff just isn't my thing, I don't 'get' it at all.

I also love Stewart Lee but I remember my mom watching some with me and I reckon she'd have laughed more at puppies being put down.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeS on July 16, 2023, 06:11:18 AM
I've seen quite a few comedians, mainly ones I have wanted to see unless it's at the Glee when you don't who is appearing. I did get dragged to see Micky Flanagan at an arena gig and I f**king hated it. Observation type stuff just isn't my thing, I don't 'get' it at all.

I also love Stewart Lee but I remember my mom watching some with me and I reckon she'd have laughed more at puppies being put down.

His dead puppies one is my favourite too. Absolute genius
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on July 16, 2023, 06:16:46 AM
I rather thought as I come by unheralded by some it was a mere post on the subject of the up and coming summer series in America something Heck will be involved with and that possibly signing of a player thats all
Oh yeh that’s it, you can fool some of the people some of the time…….
Title: Re: Chris Heck - President of Business Operations
Post by: Axl Rose on July 16, 2023, 06:38:16 AM
Lee Evans is far and away the shittest comedian I’ve seen. Just amateurishly unfunny.

You should've seen me mate.

You reading the telephone directory would have been funnier than him.

😂

Fair play to you, though Paddy!

My job involves alot of standing in front of people talking, but I would never have the bollocks to do stand up. A good mate of mine here is heavily involved in the Tokyo stand up scene, so if you ever fancy a slot here, let me know!
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on July 16, 2023, 06:46:09 AM
Lee Evans is far and away the shittest comedian I’ve seen. Just amateurishly unfunny.

You should've seen me mate.

You reading the telephone directory would have been funnier than him.

😂

Fair play to you, though Paddy!

My job involves alot of standing in front of people talking, but I would never have the bollocks to do stand up. A good mate of mine here is heavily involved in the Tokyo stand up scene, so if you ever fancy a slot here, let me know!

Everyone I met in Mexico wanted me to do a bit, but I'm not biting unless there's money in it Nik!
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on July 16, 2023, 09:26:04 AM
My job involves a lot of standing in front of people talking, but I would never have the bollocks to do stand up.
Is this you Nick?*
(https://i.ibb.co/7bHYFjm/20230716-102215.jpg) (https://ibb.co/N7XVztB)
(https://i.ibb.co/2ybYhkX/20230716-102056.jpg) (https://ibb.co/1LSJQmH)

*(Actually it's the university of Kyoto https://twitter.com/thegallowboob/status/1680299049243516928 )
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on September 19, 2023, 06:31:53 PM
Quote
Aston Villa President of Business Operations Chris Heck is delighted to announce four new appointments to the Senior Leadership Team at Villa Park.

Ron Erskine has joined as the club’s Chief Commercial Officer. Ron is a seasoned commercial executive with 35 years’ experience in the sports business. His portfolio includes spells at global sports marketing agency, Octagon, as well as the NBA, the New York Red Bulls in MLS and most recently at CSM Sport and Entertainment where he was responsible for the commercial programmes at the US Open Tennis Championships and the WTA Tour.

Following Ron into Villa Park, Ben Hatton joins as Chief Operating Officer. A chartered accountant, Ben brings 25 years of international football experience to the team. He spent 10 years at Manchester United, AS Roma and most recently Blackpool FC where, as Managing Director, he was responsible for the transition of the club to new, stable ownership.

Richard Stevens has come on board as the club’s Vice President, Strategy and Analytics where he joins from global mobility app, Free Now, having also spent six years consulting at KPMG.

And, completing the line-up of new hires, is Ryan Disdier. Ryan arrives as Vice President, Content and Digital. An experienced social media executive, Ryan has worked with the Philadelphia 76ers and the Washington Wizards in the NBA as well as the Washington Commanders in the NFL.

Elsewhere, Club Ambassador and former player, Ahmed Elmohamady, is now working closely with the club’s commercial department in a full-time capacity.

Chris Heck, President of Business Operations, said: “I’m delighted to be able to welcome four fantastic operators in their respective fields to the Senior Leadership Team at Villa Park. And, of course, bring Elmo back to the club in an official role.

“This has been a thoughtful process, looking at areas we could strengthen our existing management structure, and I’m excited we now have a team in place that can help project this great football club forward as we embark on the next leg of our exciting journey.

“It’s time to awaken this sleeping giant of a football club – both on and off the pitch - and our supporters have every right to feel excited about what the future holds. Aston Villa is a huge, historic institution that is on the rise again.”
Title: Re: Chris Heck - President of Business Operations
Post by: N'ZMAV on September 19, 2023, 07:51:44 PM
Any chance of Steve Stride?
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on September 19, 2023, 07:54:42 PM
Any chance of Steve Stride?

Steve, incredibly,  is in his seventies now.
Title: Re: Chris Heck - President of Business Operations
Post by: N'ZMAV on September 19, 2023, 08:01:34 PM
Any chance of Steve Stride?

Steve, incredibly,  is in his seventies now.
and I have no doubt he could run the show much better.
Title: Re: Chris Heck - President of Business Operations
Post by: Exeter 77 on September 19, 2023, 08:32:22 PM
Have I read it right that the new COO was at Manchester United then Roma but was last at Blackpool?
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on September 19, 2023, 08:55:12 PM
Any chance of Steve Stride?

Steve, incredibly,  is in his seventies now.
and I have no doubt he could run the show much better.

To be fair, I think Steve Strange could. And he’s dead.
Title: Re: Chris Heck - President of Business Operations
Post by: OCD on September 19, 2023, 08:57:20 PM
Have I read it right that the new COO was at Manchester United then Roma but was last at Blackpool?

But he was CEO at Blackpool though, overseeing the transition of ownership. So a promotion in role.
Title: Re: Chris Heck - President of Business Operations
Post by: Exeter 77 on September 19, 2023, 09:17:38 PM
Have I read it right that the new COO was at Manchester United then Roma but was last at Blackpool?

But he was CEO at Blackpool though, overseeing the transition of ownership. So a promotion in role.
I assumed it was something like that but the way it was phrased made it look very strange.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on September 19, 2023, 10:12:49 PM
I'd have been excited about this, however, in light of the shite service and lack of improvements to it, I'm underwhelmed. If he can lead this team to increase sponsorship revenue, have a far better offer for those attending games, bring in some better partners that make good kits and don't take gamblers' money, and generally improve facilities for everyone, then I may become whelmed.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on September 20, 2023, 02:43:22 PM
Four new appointments? Check out the headcount increase at VP. Good to see Coutinho's wages are being re-routed so efficiently.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on September 20, 2023, 02:46:25 PM
Four new appointments? Check out the headcount increase at VP. Good to see Coutinho's wages are being re-routed so efficiently.
But if they can get us Adidas kits and flush out a better pie supplier then it will have been worth it.
Title: Re: Chris Heck - President of Business Operations
Post by: RamboandBruno on September 20, 2023, 04:03:24 PM
Four new appointments? Check out the headcount increase at VP. Good to see Coutinho's wages are being re-routed so efficiently.
But if they can get us Adidas kits and flush out a better pie supplier then it will have been worth it.

If they can sort flushing full stop it might beca start
Title: Re: Chris Heck - President of Business Operations
Post by: Nii Lamptey on September 20, 2023, 05:23:13 PM
OK, so honeymoon period is over - This Chris Heck fella has now been in the job for 4 months (appointed 17 May)....

The question is, has anything 'good' come of his tenure yet (or any little hints of progress)?

I'm going to include things which were maybe instigated before he joined, but they happened on HIS watch, so imo he is responsible as AVFC's 'President of Business Operations'....


There is possibly more to add... but on this evidence, I'd say he's not doing a very good job so far.

Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on September 20, 2023, 05:29:42 PM
Harsh - go out for a pint with him, I'm sure you'll return and say he's great craic and a good fella.
Title: Re: Chris Heck - President of Business Operations
Post by: Simon Page on September 20, 2023, 05:33:35 PM
That might be fine for choosing the next prime minister, but running the Villa is serious business.
Title: Re: Chris Heck - President of Business Operations
Post by: Rudy Can't Fail on September 20, 2023, 05:40:02 PM
I'd be interested to see how Heck is going to fudge the numbers to the owners come the end of the season, assuming obviously that neither the Holte Terrace or the Lower Grounds go the way he expects. I really expected so much more from him, his claims that he really went out and got to know his audience in Phili seems the opposite here. Much has been said about the Lerner years but one positive was the General touring the stadium numerous times to see for himself the problems and how they could be resolved.

I'm really struggling to understand his thought process at the moment. It just doesn't make sense.

EDIT: I see Nil Lamptey beat me to it.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on September 20, 2023, 05:40:41 PM
Kits are sorted over a year in advance, so you can knock that one off.

TV decision was also pre-Heck.
Title: Re: Chris Heck - President of Business Operations
Post by: Nii Lamptey on September 20, 2023, 05:47:42 PM
Kits are sorted over a year in advance, so you can knock that one off.

TV decision was also pre-Heck.

Yep, fair enough. But he's in charge now, so the very least I'd expect is some kind of statement to the fans, based on the backlash on both instances.

On a related note, were our season tickets sold claiming free access to the Holte Suite this season (or did we just 'assume' it would carry on into this season)?
If so, that's false advertising and not a great position to be putting the club in!
Title: Re: Chris Heck - President of Business Operations
Post by: lennythekad on September 29, 2023, 09:45:56 AM
https://www.sportsbusinessjournal.com/Daily/Issues/2012/08/03/People-and-Pop-Culture/Red-Bulls.aspx
Title: Re: Chris Heck - President of Business Operations
Post by: cdward on September 29, 2023, 09:55:04 AM
https://www.sportsbusinessjournal.com/Daily/Issues/2012/08/03/People-and-Pop-Culture/Red-Bulls.aspx
Not his first rodeo.
Heck also managed to “alienate many of the team’s most ardent fans by raising season-ticket prices and committing what seemed to be some relatively minor missteps, like barring a popular food truck from its regular spot outside the team’s stadium.”
Title: Re: Chris Heck - President of Business Operations
Post by: AlexAlexCropley on September 29, 2023, 09:55:19 AM
https://www.sportsbusinessjournal.com/Daily/Issues/2012/08/03/People-and-Pop-Culture/Red-Bulls.aspx
Looks like he hasn't changed then
Title: Re: Chris Heck - President of Business Operations
Post by: Monty on September 29, 2023, 09:58:29 AM
Has he actually made any good decisions yet?
Title: Re: Chris Heck - President of Business Operations
Post by: brontebilly on September 29, 2023, 10:13:52 AM
Surely coming into a role like that he should be focusing on improving the basics first for existing supporters rather than launching into vanity projects aimed at hospitality clients?
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on September 29, 2023, 10:48:06 AM
It's about revenue - he's looking a quick fixes to raise more cash.

To play devil's advocate - is there another big premier league team with a facility like the Holte Suite that is free to season ticket holders? He's probably looked at that and thought why aren't we charging entry for that?

Rumours of the new "Warehouse" being £20-£30 a match would add to this.

It's the same at most PL clubs and is why they all earn so much more money that we do an a match day.

Title: Re: Chris Heck - President of Business Operations
Post by: Chris Smith on September 29, 2023, 10:52:44 AM
It's about revenue - he's looking a quick fixes to raise more cash.

To play devil's advocate - is there another big premier league team with a facility like the Holte Suite that is free to season ticket holders? He's probably looked at that and thought why aren't we charging entry for that?

Rumours of the new "Warehouse" being £20-£30 a match would add to this.

It's the same at most PL clubs and is why they all earn so much more money that we do an a match day.



Looks to me like they’re trying to find ways to maximise income to partially compensate for the lost revenue whilst the North Stand is redeveloped.
Title: Re: Chris Heck - President of Business Operations
Post by: sid1964 on September 29, 2023, 10:58:22 AM
I would imagine that within the next 3 seasons my lower Holte End season ticket will be a £1,000.00

When i complain about the cost of my season ticket to my Wife her standard response is "you either pay it or you stop going, you have 2 choices"

The you tube video of Chris Heck when he was in charge Philadelphia basket ball team is interesting viewing
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on September 29, 2023, 11:02:30 AM
He'd had gained a lot more respect if he'd come and said that - rather than the nonsense about it being what the fans asked for.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on September 29, 2023, 11:04:09 AM
It sounds to me that he's a US business twat who thinks he's doing the world a favour by bringing his 'ethos' to the plebs. I've worked for a couple of companies that were taken over by similar American twats and they did the same thing. I turned down a six-figure salary with one because they wanted my life in return. And now, here I am, impecunious, sad and without any dignity at all. At least I've still got my...

...hang on. What the fuck have I done?!
Title: Re: Chris Heck - President of Business Operations
Post by: Paul.S on September 29, 2023, 12:27:31 PM
I would imagine that within the next 3 seasons my lower Holte End season ticket will be a £1,000.00

When i complain about the cost of my season ticket to my Wife her standard response is "you either pay it or you stop going, you have 2 choices"

The you tube video of Chris Heck when he was in charge Philadelphia basket ball team is interesting viewing

I think that’s dependent and where we are on the pitch and what they improve for us off it.
If he hasn’t learnt already, the support at our club are not slow in letting people what they think. If we are challenging at the right end, are signing top players and have improved the facilities then he’ll get away with it. Anything less and he’ll fall flat on his face.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on September 29, 2023, 12:41:46 PM
It's about revenue - he's looking a quick fixes to raise more cash.

To play devil's advocate - is there another big premier league team with a facility like the Holte Suite that is free to season ticket holders? He's probably looked at that and thought why aren't we charging entry for that?

Rumours of the new "Warehouse" being £20-£30 a match would add to this.

It's the same at most PL clubs and is why they all earn so much more money that we do an a match day.

I agree with this and whilst I appreciate that it's an unpopular opinion I also agree that the club probably needed to make better use of the Holte suite.  We have a very tight ground so corporate areas are limited and we're miles behind our competitors.  Whether I think the offer in the corporate areas is good value is irrelevant as I'm not a potential customer.

Where they have fallen down is the lack of mitigation for those who have lost facilities or have terrible facilities in the first place.  Better concourses, more bars, more W/Cs etc.  It just comes across that they simply don't care.

And prices of course - not just season tickets but everything.  I saw a post where someone had paid £7.50 for a hot dog.  The bread was so stale it had fallen apart.  I just can't understand why the don't get that if they provide a decent offer at a reasonable price with good service the turnover would increase exponentially.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on September 29, 2023, 12:56:19 PM
I wonder whether the catering thing is a red herring. I'd have thought that it was all outsourced and the highest bidder takes all the profits so the club couldn't really give a shit about stale hot dog buns.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on September 29, 2023, 01:09:15 PM
It was outsourced a few years ago to someone like Compass, Levy or Delaware North, can't remember exactly.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on September 29, 2023, 01:18:02 PM
There must be a profit share element?
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on September 29, 2023, 01:35:37 PM
It depends on how the deal is constructed, Catering contracts are notoriously complicated and tbh I’ve been dealing with them for 25 years in my job and there are still things that confuse and surprise me that outsourced caterers bring to the table. Anyway it goes without saying that Compass are not doing anything like a good enough job.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on September 29, 2023, 02:16:28 PM
https://www.sportsbusinessjournal.com/Daily/Issues/2012/08/03/People-and-Pop-Culture/Red-Bulls.aspx

That does not read well to be honest.
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on September 29, 2023, 03:18:29 PM
I don't think he quite grasps 'football' & the tribal nature of it...
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on September 29, 2023, 03:24:16 PM
It's about revenue - he's looking a quick fixes to raise more cash.

To play devil's advocate - is there another big premier league team with a facility like the Holte Suite that is free to season ticket holders? He's probably looked at that and thought why aren't we charging entry for that?

Rumours of the new "Warehouse" being £20-£30 a match would add to this.

It's the same at most PL clubs and is why they all earn so much more money that we do an a match day.

Looks to me like they’re trying to find ways to maximise income to partially compensate for the lost revenue whilst the North Stand is redeveloped.
I think LV has this about right. The club's poor exploitation of commercial opportunities is one reason we're not competing. Like it or not, they'll be leveraging loyalty from now on, which will mean some of us will probably 'drop out' and let others bear the financial burden of fandom.
I think I'll be one of the drop-outs soon (after this season).
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on September 29, 2023, 04:32:46 PM
I bet plenty of people pony up the money for the Lower grounds and Terrace View tomorrow though.

I also reckon that in the last ten years almost every one of us on here has been triggered by something and said “that’s it for me now” - multiple times - and still kept coming.

They know this. They’re money driven ruthless operators who would charge you to drive past the ground, let alone come in it if they could.

If you complain they’ll point at two things. One will be that revenue per supporter graph someone posted the other day which had us in the relegation places and the other will be the season ticket waiting list.

Also, lest we forget, from end of this season we will have two years when 7,000 less of us will be able to come to the match, so there aren’t going to be any horrifying attendance figures as a result of what they do for a bit, by which time we will all have forgotten and flock back, excited to use a new stand which even has functional toilets.
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on September 29, 2023, 04:34:57 PM
If they'd Terraced Viewed the entire Upper Holte to standardise it first, we'd have been all impressed and distracted by any Lower Grounds or Holte Pub going Corporate.
Title: Re: Chris Heck - President of Business Operations
Post by: UK Redsox on September 29, 2023, 04:38:47 PM
I thought that Terrace View and The Lower Grounds weren't Corporate....just bloody expensive
Title: Re: Chris Heck - President of Business Operations
Post by: Billy Walker on September 29, 2023, 05:25:12 PM
*If* Heck is the guy leading the ditching of Castore and *if* he manages to blag us a bigger deal with the likes of Nike or Adidas, it'll be a job well done.
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on September 29, 2023, 05:33:05 PM
We've briefed the shit out of them, so I'd assume it is.
Title: Re: Chris Heck - President of Business Operations
Post by: Nii Lamptey on September 29, 2023, 05:36:52 PM
Next summer is make or break for Heck imo. So far - Absolutely not impressed. He's alienated a lot of the fanbase, prioritised vanity projects instead of getting the foundations right (*baltie pies, beer and pissers).

By next August, we should be seeing the skeleton of the new North Stand going in, a new kit deal with one of the TOP known sports brands and the current shirt sponsor potted (no more of this second rate bollocks). And as importantly, all Villa Park concourse catering given a full overhaul, where 'edible' food is served and you don't have to miss HT PLUS 20 minutes of the game to get served.
Title: Re: Chris Heck - President of Business Operations
Post by: dorsetvillian on September 29, 2023, 05:41:43 PM
Now that I've moved to West Wales and don't have the weekly trips home and away with the Bournemouth Lions, these off field developments over the past few months have really made me consider if this might be my last season following Villa. It does seem that the club are taking liberties knowing the reduced capacity is in its way. However the crowd in Thursday clearly showed that we can't be taken for granted. Hopefully Heck and the club have learnt a lesson, but I'm not holding my breath.
Title: Re: Chris Heck - President of Business Operations
Post by: Martyn Smith on September 29, 2023, 08:22:24 PM
I'm just going purely on VFM. I'll be there Thu because £30 for a front and centre UH ticket, yeah OK you can chug a £5 out of me on top of that, is ok VFM
Title: Re: Chris Heck - President of Business Operations
Post by: john e on September 29, 2023, 09:57:06 PM
He looks like Keith Wyness to me, I think it is Keith Wyness

Like a banned poster returns to H&V under another name we’ve got the returning CEO

Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on September 29, 2023, 10:47:55 PM
Next summer is make or break for Heck imo. So far - Absolutely not impressed. He's alienated a lot of the fanbase, prioritised vanity projects instead of getting the foundations right (*baltie pies, beer and pissers).

By next August, we should be seeing the skeleton of the new North Stand going in, a new kit deal with one of the TOP known sports brands and the current shirt sponsor potted (no more of this second rate bollocks). And as importantly, all Villa Park concourse catering given a full overhaul, where 'edible' food is served and you don't have to miss HT PLUS 20 minutes of the game to get served.

What I find annoying is that we haven't heard a peep from him since he started, not even in the local media.  A lot of what has happened such as the badge situation, abandoning Villa Live, the changes to the Holte etc. have been accompanied with a wall of silence, which is going to rile fans up. 

I just hope that he understands that Birmingham is not London and Manchester, and Villa are not Chelsea or Manchester United. 
Title: Re: Chris Heck - President of Business Operations
Post by: trinityoap on September 29, 2023, 11:59:45 PM
He thinks we are soccer fans.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on September 30, 2023, 01:28:31 AM
He thinks we are soccer fans.

We are.

(https://lh3.googleusercontent.com/I6ZM49PSDHXBHRq64S1pG1YiKsTwmFboD8iAX7X_j3Vb4HGrk-KL6_XgRH8lqzgYo3F126OHGTWoNCFE1jAaeSrVk62drT2w00n8syEiH7X8O6uEtoGa27MVp41IPruF_oNdoo8lGg=w2400)
Title: Re: Chris Heck - President of Business Operations
Post by: rooboy316 on September 30, 2023, 04:16:51 AM
When they do his end of year performance appraisal, I don't think 'fan' approval ratings will be one of his metrics. It'll be 'how much more money have you managed to fleece off them' as the KPI, otherwise known as 'FTF'.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on September 30, 2023, 07:14:22 AM
I don’t think he’ll be here very long.
Title: Re: Chris Heck - President of Business Operations
Post by: AlexAlexCropley on September 30, 2023, 09:39:16 AM
In protest I've stopped buying his sausages
Title: Re: Chris Heck - President of Business Operations
Post by: N'ZMAV on September 30, 2023, 09:46:43 AM
I don’t think he’ll be here very long.
he's being a right Liz Truss
Title: Re: Chris Heck - President of Business Operations
Post by: thick_mike on September 30, 2023, 10:41:23 AM
In protest I've stopped buying his sausages

I stopped after he brought these out.
(https://i.ibb.co/23h6T2g/IMG-9494.jpg) (https://ibb.co/23h6T2g)
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on September 30, 2023, 10:53:07 AM
In protest I've stopped buying his sausages

I stopped after he brought these out.
(https://i.ibb.co/23h6T2g/IMG-9494.jpg) (https://ibb.co/23h6T2g)

Me too.
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on September 30, 2023, 11:03:11 AM
We're never going to get rid of the star with Chris Heck. Look, he has won the Cup at least six times himself and flaunts it!
(https://i.ibb.co/6Fb8P9V/Chris-heck.jpg) (https://ibb.co/Pg4MhX3)
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on September 30, 2023, 11:38:18 AM
He’s only about 5’4”. A right shit pair of shoes he’s wearing today. Never ends well, that.
Title: Re: Chris Heck - President of Business Operations
Post by: frank black on September 30, 2023, 11:43:00 AM
He’s only about 5’4”. A right shit pair of shoes he’s wearing today. Never ends well, that.

At least this guy gets some hits when you google him. Unlike Tony
Title: Re: Chris Heck - President of Business Operations
Post by: Tokyo Sexwhale on September 30, 2023, 10:02:54 PM
He needs to C Heck himself before he wrecks himself.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on October 01, 2023, 02:03:43 AM
Was that him sat in front of Gareth Southgate?
Title: Re: Chris Heck - President of Business Operations
Post by: wittonwarrior on October 01, 2023, 09:33:56 AM
Can't the government revoke any visa he is on.  OMG he's a club wrecker.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on October 01, 2023, 10:58:18 AM
Was that him sat in front of Gareth Southgate?

Yep.
Title: Re: Chris Heck - President of Business Operations
Post by: DB on October 02, 2023, 09:21:16 PM
What has he got right or you can call a success since he came in?
Title: Re: Chris Heck - President of Business Operations
Post by: TheMalandro on October 02, 2023, 09:23:47 PM
We're never going to get rid of the star with Chris Heck. Look, he has won the Cup at least six times himself and flaunts it!
(https://i.ibb.co/6Fb8P9V/Chris-heck.jpg) (https://ibb.co/Pg4MhX3)


He looks like the piggy guy in The Talented Mr Ripley.
Title: Re: Chris Heck - President of Business Operations
Post by: ian c. on October 02, 2023, 09:43:07 PM
Tintin's let himself go.
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on October 02, 2023, 10:04:56 PM
What has he got right or you can call a success since he came in?

Your location.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on October 02, 2023, 10:06:32 PM
Tbf to him, we don’t have overview of what he’s working on so I don’t think we can write him off just yet.

Maybe in the background he’s negotiating a break with Castore and a massive new deal with Nike. We don’t know.
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on October 02, 2023, 10:07:32 PM
Tbf to him, we don’t have overview of what he’s working on so I don’t think we can write him off just yet.

Maybe in the background he’s negotiating a break with Castore and a massive new deal with Nike. We don’t know.

That's fair. We briefed the living daylights out of Castore last week and I suspect we'll have a new kit manufacturer paying double what we have now.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 02, 2023, 10:08:32 PM
Tbf to him, we don’t have overview of what he’s working on so I don’t think we can write him off just yet.

Maybe in the background he’s negotiating a break with Castore and a massive new deal with Nike. We don’t know.

We're unlikely to get a massive deal with anyone for  kits unless we start selling an awful lot more, or increase the price of a jersey to £125 a pop.
Title: Re: Chris Heck - President of Business Operations
Post by: exigo on October 02, 2023, 10:11:51 PM
Tbf to him, we don’t have overview of what he’s working on so I don’t think we can write him off just yet.

Maybe in the background he’s negotiating a break with Castore and a massive new deal with Nike. We don’t know.

We're unlikely to get a massive deal with anyone for  kits unless we start selling an awful lot more, or increase the price of a jersey to £125 a pop.

Don't give him ideas
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 02, 2023, 10:20:21 PM
Tbf to him, we don’t have overview of what he’s working on so I don’t think we can write him off just yet.

Maybe in the background he’s negotiating a break with Castore and a massive new deal with Nike. We don’t know.

We're unlikely to get a massive deal with anyone for  kits unless we start selling an awful lot more, or increase the price of a jersey to £125 a pop.

Don't give him ideas

That's kind of my point though. Be careful what you wish for when it comes to kit deals. We're only worth a certain amount and it's probably not that much, comparatively speaking.
Title: Re: Chris Heck - President of Business Operations
Post by: DB on October 02, 2023, 10:33:32 PM
What has he got right or you can call a success since he came in?

Your location.

Chortle
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on October 02, 2023, 10:36:23 PM
Tbf to him, we don’t have overview of what he’s working on so I don’t think we can write him off just yet.

Maybe in the background he’s negotiating a break with Castore and a massive new deal with Nike. We don’t know.

We're unlikely to get a massive deal with anyone for  kits unless we start selling an awful lot more

Well, that's his job to move those figures.

We moan about the guy and we hate this and hate that (and I do, too, in the case of the LG and TV) but he's going to be measured on a lot of things and one of those is going to be shifting shirts.

So let's see what he achieves. He's got a good pedigree, whatever we think of him.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 02, 2023, 10:40:36 PM
Tbf to him, we don’t have overview of what he’s working on so I don’t think we can write him off just yet.

Maybe in the background he’s negotiating a break with Castore and a massive new deal with Nike. We don’t know.

We're unlikely to get a massive deal with anyone for  kits unless we start selling an awful lot more

Well, that's his job to move those figures.

We moan about the guy and we hate this and hate that (and I do, too, in the case of the LG and TV) but he's going to be measured on a lot of things and one of those is going to be shifting shirts.

So let's see what he achieves. He's got a good pedigree, whatever we think of him.

I agree completely. Shifting more shirts will result in bigger and better kit deals, but looking at how things have been handled with hospitality and ticket pricing, for example, we may go about things the wrong way and just start charging more for jerseys in order to maximise profit for the manufacturers.

I could see us getting Nike or Addidas on board next season, but it won't be a big money deal. Hopefully better design and quality will shift a lot more though, which in time will lead to bigger deals.
Title: Re: Chris Heck - President of Business Operations
Post by: The Edge on October 02, 2023, 10:41:52 PM
Tbf to him, we don’t have overview of what he’s working on so I don’t think we can write him off just yet.

Maybe in the background he’s negotiating a break with Castore and a massive new deal with Nike. We don’t know.

We're unlikely to get a massive deal with anyone for  kits unless we start selling an awful lot more, or increase the price of a jersey to £125 a pop.

Don't give him ideas

That's kind of my point though. Be careful what you wish for when it comes to kit deals. We're only worth a certain amount and it's probably not that much, comparatively speaking.
Compared to clubs like Man U with a worldwide glory hunting network we're pretty small. Like my mate once told a bluenose "We are a behemoth. You're just a moth"
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 02, 2023, 10:45:35 PM
Tbf to him, we don’t have overview of what he’s working on so I don’t think we can write him off just yet.

Maybe in the background he’s negotiating a break with Castore and a massive new deal with Nike. We don’t know.

We're unlikely to get a massive deal with anyone for  kits unless we start selling an awful lot more, or increase the price of a jersey to £125 a pop.

Don't give him ideas

That's kind of my point though. Be careful what you wish for when it comes to kit deals. We're only worth a certain amount and it's probably not that much, comparatively speaking.
Compared to clubs like Man U with a worldwide glory hunting network we're pretty small. Like my mate once told a bluenose "We are a behemoth. You're just a moth"

I saw figures the other day for 2022 that said we sold 245k shirts that year. Man U sold 2.5 million.

Newcastle, West Ham, and even Everton sold nearly 2x what we did.
Title: Re: Chris Heck - President of Business Operations
Post by: Axl Rose on October 02, 2023, 10:56:35 PM
Tbf to him, we don’t have overview of what he’s working on so I don’t think we can write him off just yet.

Maybe in the background he’s negotiating a break with Castore and a massive new deal with Nike. We don’t know.

We're unlikely to get a massive deal with anyone for  kits unless we start selling an awful lot more, or increase the price of a jersey to £125 a pop.

Don't give him ideas

That's kind of my point though. Be careful what you wish for when it comes to kit deals. We're only worth a certain amount and it's probably not that much, comparatively speaking.
Compared to clubs like Man U with a worldwide glory hunting network we're pretty small. Like my mate once told a bluenose "We are a behemoth. You're just a moth"


😂
Brilliant.
Title: Re: Chris Heck - President of Business Operations
Post by: The Edge on October 02, 2023, 10:58:00 PM
Tbf to him, we don’t have overview of what he’s working on so I don’t think we can write him off just yet.

Maybe in the background he’s negotiating a break with Castore and a massive new deal with Nike. We don’t know.

We're unlikely to get a massive deal with anyone for  kits unless we start selling an awful lot more, or increase the price of a jersey to £125 a pop.

Don't give him ideas

That's kind of my point though. Be careful what you wish for when it comes to kit deals. We're only worth a certain amount and it's probably not that much, comparatively speaking.
Compared to clubs like Man U with a worldwide glory hunting network we're pretty small. Like my mate once told a bluenose "We are a behemoth. You're just a moth"

I saw figures the other day for 2022 that said we sold 245k shirts that year. Man U sold 2.5 million.

Newcastle, West Ham, and even Everton sold nearly 2x what we did.
It's something the club has got to address. This is where Heck comes in. He needs to be careful not to piss off the the Villa faithful in the process though. He hasn't made a good start on that front.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 02, 2023, 11:31:23 PM
We need to get Taylor Swift to have a disgustingly public relationship with one of our players

https://www.npr.org/2023/09/27/1201992668/taylor-swifts-travis-kelce-jersey-sales
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on October 03, 2023, 12:08:09 AM
Tbf to him, we don’t have overview of what he’s working on so I don’t think we can write him off just yet.

Maybe in the background he’s negotiating a break with Castore and a massive new deal with Nike. We don’t know.

We're unlikely to get a massive deal with anyone for  kits unless we start selling an awful lot more, or increase the price of a jersey to £125 a pop.

Don't give him ideas

That's kind of my point though. Be careful what you wish for when it comes to kit deals. We're only worth a certain amount and it's probably not that much, comparatively speaking.
Compared to clubs like Man U with a worldwide glory hunting network we're pretty small. Like my mate once told a bluenose "We are a behemoth. You're just a moth"

I say to them ‘we’re an icon, you’re an ex-con’.

But the ones I know like it.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on October 03, 2023, 06:30:55 AM
Surely our shirt sales are hindered by our distribution (or lack of it). Only being able to buy via the club directly, with dreadful stock levels must be a barrier.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on October 03, 2023, 08:32:19 AM
Do WHAM! and Everton have bigger fanbases ?
Title: Re: Chris Heck - President of Business Operations
Post by: astonvilla82 on October 03, 2023, 08:38:09 AM
Surely our shirt sales are hindered by our distribution (or lack of it). Only being able to buy via the club directly, with dreadful stock levels must be a barrier.
I ordered a baby's kit from the online store and after 4 weeks it hadn't arrived and they refunded the money straight away, so it makes you wonder if it's a on going problem
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on October 03, 2023, 08:41:53 AM
And this is the thing, if we were with Nike or Adidas you could order one off their website and it would be in your hands the next day
Title: Re: Chris Heck - President of Business Operations
Post by: astonvilla82 on October 03, 2023, 08:42:13 AM
 :-[
We need to get Taylor Swift to have a disgustingly public relationship with one of our players

https://www.npr.org/2023/09/27/1201992668/taylor-swifts-travis-kelce-jersey-sales
if you start that kind of thing every club will be doing it, good example is the mob down the road having a relationship with the cast from Peaky Blinders inders
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 09:36:35 AM
Do WHAM! and Everton have bigger fanbases ?

I've no idea but they sold about 450k each that year. Maybe it's a one off for that year and they don't usually sell that many, I don't know.

West Ham qualifying for Europe probably helped with their sales. Sometimes a club signing a big name player, or someone from a particular country, will drive up shirt sales. Not saying we should go and sign a South Korean player just to push up sales, but there are a lot of ways sales can be increased.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on October 03, 2023, 09:39:10 AM
Do WHAM! and Everton have bigger fanbases ?

I've no idea but they sold about 450k each that year. Maybe it's a one off for that year and they don't usually sell that many, I don't know.

West Ham qualifying for Europe probably helped with their sales. Sometimes a club signing a big name player, or someone from a particular country, will drive up shirt sales. Not saying we should go and sign a South Korean player just to push up sales, but there are a lot of ways sales can be increased.

Making them not shit would be a start.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 09:44:40 AM
Do WHAM! and Everton have bigger fanbases ?

I've no idea but they sold about 450k each that year. Maybe it's a one off for that year and they don't usually sell that many, I don't know.

West Ham qualifying for Europe probably helped with their sales. Sometimes a club signing a big name player, or someone from a particular country, will drive up shirt sales. Not saying we should go and sign a South Korean player just to push up sales, but there are a lot of ways sales can be increased.

Making them not shit would be a start.

Well yes, less shit in design and quality, and more readily available seem the two most obvious places to start.

I'm no expert on it but I could see us changing suppliers but it'll be a small enough fee we'll get, with the aim being we drive up sales over the period of the deal and get a bigger one next time.

Edit - just looking at those shirt sales again and Man U sales were up 44% on the previous year because of Ronaldo 7 shirts.
Chelsea increased 22% after winning the Champions League.
Man City's sales were up 19% thanks to Grealish and Haaland shirt sales.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on October 03, 2023, 09:49:34 AM
I think a less shit design is an eminently sensible starting point.  This stuff is easy isn't it?
Title: Re: Chris Heck - President of Business Operations
Post by: Duncan Shaw on October 03, 2023, 09:56:52 AM
Honestly, if he did a Q and A for an hour on here, it would give him enough of a sensible "to-do" list to keep his team going for the next 12 months.

I see the Villa on Tour guys tweeted about the empty seats yesterday and someone tagged him in the replies, so it will be interesting to see if he takes any notice of that at all.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on October 03, 2023, 10:01:07 AM
I think a less shit design is an eminently sensible starting point.  This stuff is easy isn't it?

You'd think so Chris, but then their answer to "How do we make more money from fans who just want to be able to buy some refreshments, and are literally begging us to help them part with their cash?" is to make it even harder to do so for the majority whilst fleecing a select and stupid few much harder.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 10:10:13 AM
Honestly, if he did a Q and A for an hour on here, it would give him enough of a sensible "to-do" list to keep his team going for the next 12 months.


I think it's a bit disingenuous to suggest he doesn't know these very basic points about business. Especially when it comes to something as basic as shirt sales. I get why people are annoyed about the way things have happened at the stadium, but the man's not an idiot.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on October 03, 2023, 10:38:58 AM
I think a less shit design is an eminently sensible starting point.  This stuff is easy isn't it?

You'd think so Chris, but then their answer to "How do we make more money from fans who just want to be able to buy some refreshments, and are literally begging us to help them part with their cash?" is to make it even harder to do so for the majority whilst fleecing a select and stupid few much harder.

See the 'Pro' shirts too.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on October 03, 2023, 11:02:56 AM
He has got a lot on his plate.  If he can succeed then great.  But, currently;

1. The kits are crap and are the laughing stock of the kit making world.
2. The TV and LG are about as popular as sick.
3. The toilets are overflowing with piss.
4. The zero hours contracts catering staff do not seem to be able to communicate.
5. The food is dire and overpriced.
6. The beer is dire and expensive.
7. The fanbase is being alienated.
8. We can never seem to be able to distribute merchandise as effectively as other clubs.
9. The club crest changes more often than the weather.

And yet amongst all this we need to grow revenue.

Good luck Chris.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on October 03, 2023, 11:05:21 AM
He has got a lot on his plate.  If he can succeed then great.  But, currently;

1. The kits are crap and are the laughing stock of the kit making world.
2. The TV and LG are about as popular as sick.
3. The toilets are overflowing with piss.
4. The zero hours contracts catering staff do not seem to be able to communicate.
5. The food is dire and overpriced.
6. The beer is dire and expensive.
7. The fanbase is being alienated.
8. We can never seem to be able to distribute merchandise as effectively as other clubs.

And yet amongst all this we need to grow revenue.

Good luck Chris.

And I'm pretty sure none of those were of his doing.

He's not going to say it's all shit, and throw people under the bus (possibly because he's not allowed to) but things will improve, because they have to.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on October 03, 2023, 11:10:04 AM
I was being genuine I wish him the best of luck and I don't blame him for anything....yet.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on October 03, 2023, 11:20:41 AM
Fans of metaphor will note that Everton are about to sign a shirt deal with Castore.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on October 03, 2023, 11:21:45 AM
I was being genuine I wish him the best of luck and I don't blame him for anything....yet.

Absolutely, me too. Though he's got his work cut out.
Title: Re: Chris Heck - President of Business Operations
Post by: Dante Lavelli on October 03, 2023, 11:54:44 AM
At the moment he is hopefully going through each of the existing contracts and working out which are good/bad/indifferent. What’s being outsourced that should be done by direct employees etc.

I’d guess lots of deals will expire each season but others might be multi-year deals. Until they’re all flushed through his hands are pretty tied unless he can create a fiasco like sweaty shirts to exit the deals earlier.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on October 03, 2023, 01:48:24 PM
Honestly, if he did a Q and A for an hour on here, it would give him enough of a sensible "to-do" list to keep his team going for the next 12 months.


I think it's a bit disingenuous to suggest he doesn't know these very basic points about business. Especially when it comes to something as basic as shirt sales. I get why people are annoyed about the way things have happened at the stadium, but the man's not an idiot.
He might not be an idiot but he's certainly not attuned to the fan experience at the club.  If we were he'd realise there's a huge amount of low-hanging fruit when all he's interested is the new fangled Kumquats.

edit - Lee makes the same point
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 01:52:12 PM
Honestly, if he did a Q and A for an hour on here, it would give him enough of a sensible "to-do" list to keep his team going for the next 12 months.


I think it's a bit disingenuous to suggest he doesn't know these very basic points about business. Especially when it comes to something as basic as shirt sales. I get why people are annoyed about the way things have happened at the stadium, but the man's not an idiot.
He might not be an idiot but he's certainly not attuned to the fan experience at the club.  If we were he'd realise there's a huge amount of low-hanging fruit when all he's interested is the new fangled Kumquats.

I get why people aren't happy with the new stuff, although I'm not sure how much he's responsible for. As harsh as it sounds though, from a purely money making point of view, I can understand why the idea seems to be to bring more people in spending big money, than have people who are already coming spending a little bit more.

Obviously there's a middle ground where both happens, but maybe that's the long term plan.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on October 03, 2023, 01:53:37 PM
I was being genuine I wish him the best of luck and I don't blame him for anything....yet.

Absolutely, me too. Though he's got his work cut out.
Dave said they still don't think they did anything wrong with the league cup pricing, despite it being the smallest crowd I can remember at VP for a few years.  If they aren't prepared to learn from mistakes then I fear for them getting things right in the future.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 01:59:41 PM
Dave said they still don't think they did anything wrong with the league cup pricing, despite it being the smallest crowd I can remember at VP for a few years.  If they aren't prepared to learn from mistakes then I fear for them getting things right in the future.

Financially speaking, 40,000 people paying £20 a ticket doesn't bring in as much money as 23,000 paying £40 a ticket. If all they're looking at is the bottom line, then the Everton game was probably quite successful.
Title: Re: Chris Heck - President of Business Operations
Post by: Nii Lamptey on October 03, 2023, 02:00:49 PM
I think you're all being too kind to him. He's been in the job long enough now to have highlighted the key issues/pinch points. To prioritise vandalising the Holte, so that he can add fancy 'new' things he's created to his LinkedIn profile over the basics is enough for my patience to run out. Lack of communication is a big issue too, instead choosing to use the televised Brighton game to pimp his ridiculous new ventures to the masses.

On current evidence, I'm pretty sure that fixing basic concourse catering (ie. Have 5 roles behind the counters - A manager, till operators, pint pullers, order collectors and 'cooks' - Sorted!), would bring in more revenue than what they've managed to squeeze out of the Terrace View and Holte Suite so far.

Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on October 03, 2023, 02:00:49 PM
Was the attendance ever reported for the Everton game?
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 02:04:07 PM
On current evidence, I'm pretty sure that fixing basic concourse catering (ie. Have 5 roles behind the counters - A manager, till operators, pint pullers, order collectors and 'cooks' - Sorted!), would bring in more revenue than what they've managed to squeeze out of the Terrace View and Holte Suite so far.

Maybe it does, but you're also having to pay those extra staff, so how does that impact your profit. And does it mean prices go up, which is a negative in most people's eyes.

It provably sounds like I'm being contrary for the sake of it here, but all I'm saying is there's a simple solution to all the problems, kit, catering, etc. but the simple solution isn't always the one that increases the club profits, which seems to be Heck's main job.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on October 03, 2023, 02:08:12 PM
The difference is negligible when it was 23k mostly paying £36 or less.  That's before you account for lost catering and shop revenue.  Also, if we'd had 40k we may well now be in the next round.

When you preside over our lowest attendance since the League Cup second-round game against Wigan in 2017, you have fucked up.
Title: Re: Chris Heck - President of Business Operations
Post by: Lastfootstamper on October 03, 2023, 02:08:51 PM
Re the current/ongoing state of the catering on offer to the hoi polloi. Our owners have been here for over 5 years. Do you not think if anything was going to improve there'd be at the very least some tiny green shoots of progress by now?

They. Don't. Care.
Title: Re: Chris Heck - President of Business Operations
Post by: astonvilla82 on October 03, 2023, 02:41:50 PM
Re the current/ongoing state of the catering on offer to the hoi polloi. Our owners have been here for over 5 years. Do you not think if anything was going to improve there'd be at the very least some tiny green shoots of progress by now?

They. Don't. Care.
Trouble is if it's not bought to there attention until recently, they probably think everything is hunky dory,we may moan about it on social media which I would guess they wouldn't really read
Title: Re: Chris Heck - President of Business Operations
Post by: Lastfootstamper on October 03, 2023, 02:51:27 PM
In five years nobody's mentioned the catering?
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on October 03, 2023, 03:53:05 PM
Ha ha, the catering has been complained about, to them, for literally decades I reckon.

It's like saying "I went for a pint in that crooked house pub the other day, and didn't notice it had been demolished". They can not fail to know it's been a problem for years.
Title: Re: Chris Heck - President of Business Operations
Post by: astonvilla82 on October 03, 2023, 04:15:18 PM
Complaints may be made but if this is not acted upon by lower management and not passed onto senior management, they wouldn't know
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on October 03, 2023, 04:33:15 PM
General Krulak, the actual highest level of management we had at the time, was very much made aware of it continually on here.

The club ran a survey on it less than a year ago.

There's zero chance they don't know about it.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on October 03, 2023, 04:47:34 PM
Of course they know. It’s been on the agenda at the Fans Advisory Board meetings for yonks. They just don’t give two fcuks.
Title: Re: Chris Heck - President of Business Operations
Post by: astonvilla82 on October 03, 2023, 05:10:48 PM
Of course they know. It’s been on the agenda at the Fans Advisory Board meetings for yonks. They just don’t give two fcuks.
Then what's the point of having a FAB if they don't listen
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on October 03, 2023, 05:11:02 PM
Dave said they still don't think they did anything wrong with the league cup pricing, despite it being the smallest crowd I can remember at VP for a few years.  If they aren't prepared to learn from mistakes then I fear for them getting things right in the future.

Financially speaking, 40,000 people paying £20 a ticket doesn't bring in as much money as 23,000 paying £40 a ticket. If all they're looking at is the bottom line, then the Everton game was probably quite successful.

Maybe, but somewhere close to a sell-out we might have won.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 05:15:11 PM
Dave said they still don't think they did anything wrong with the league cup pricing, despite it being the smallest crowd I can remember at VP for a few years.  If they aren't prepared to learn from mistakes then I fear for them getting things right in the future.

Financially speaking, 40,000 people paying £20 a ticket doesn't bring in as much money as 23,000 paying £40 a ticket. If all they're looking at is the bottom line, then the Everton game was probably quite successful.

Maybe, but somewhere close to a sell-out we might have won.

Yeah, but I'm just talking about cold hard cash. Would a win and an away tie in Exeter have brought in much more cash?
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on October 03, 2023, 05:22:53 PM
I've always said that the best scam ever pulled at Villa was Ellis making supporters think he cared as much about the Villa as they did. The idea that we have to rinse every last penny "in order to compete" is catching it up.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on October 03, 2023, 06:11:59 PM
I've always said that the best scam ever pulled at Villa was Ellis making supporters think he cared as much about the Villa as they did. The idea that we have to rinse every last penny "in order to compete" is catching it up.

I agree that it is nonsense Dave.  Compete with who?  Manchester City and their bottomless pit of money?  Think we would need a bit more than a a converted suite at £60 a go to do that. 
Title: Re: Chris Heck - President of Business Operations
Post by: VILLA MOLE on October 03, 2023, 06:27:10 PM
At some point they have to realise  this is not the best way to extract every penny out of a captive market
Title: Re: Chris Heck - President of Business Operations
Post by: Lastfootstamper on October 03, 2023, 06:28:57 PM
Of course they know. It’s been on the agenda at the Fans Advisory Board meetings for yonks. They just don’t give two fcuks.
Then what's the point of having a FAB if they don't listen

It lets us think they're listening.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 06:33:31 PM
I've always said that the best scam ever pulled at Villa was Ellis making supporters think he cared as much about the Villa as they did. The idea that we have to rinse every last penny "in order to compete" is catching it up.

I agree that it is nonsense Dave.  Compete with who?  Manchester City and their bottomless pit of money?  Think we would need a bit more than a a converted suite at £60 a go to do that.

Compete with the teams around us in the table to qualify for Champions League, which gets us €15.6 million, and an extra €2.5mil for every group game we win (930k for a draw), along with TV money. Do it a couple of years in a row and we're looking at bigger and better sponsorship deals, kit deals, other advertising deals.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on October 03, 2023, 06:47:44 PM
I've always said that the best scam ever pulled at Villa was Ellis making supporters think he cared as much about the Villa as they did. The idea that we have to rinse every last penny "in order to compete" is catching it up.

I agree that it is nonsense Dave.  Compete with who?  Manchester City and their bottomless pit of money?  Think we would need a bit more than a a converted suite at £60 a go to do that.

Compete with the teams around us in the table to qualify for Champions League, which gets us €15.6 million, and an extra €2.5mil for every group game we win (930k for a draw), along with TV money. Do it a couple of years in a row and we're looking at bigger and better sponsorship deals, kit deals, other advertising deals.

And to do that we have to take supporters for every penny?
Title: Re: Chris Heck - President of Business Operations
Post by: algy on October 03, 2023, 06:52:53 PM
At the moment he is hopefully going through each of the existing contracts and working out which are good/bad/indifferent. What’s being outsourced that should be done by direct employees etc.

I’d guess lots of deals will expire each season but others might be multi-year deals. Until they’re all flushed through his hands are pretty tied unless he can create a fiasco like sweaty shirts to exit the deals earlier.
Prince William is a fan I suppose, but I'm not sure how much influence he'd have over his uncle tbh
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 06:55:34 PM
I've always said that the best scam ever pulled at Villa was Ellis making supporters think he cared as much about the Villa as they did. The idea that we have to rinse every last penny "in order to compete" is catching it up.

I agree that it is nonsense Dave.  Compete with who?  Manchester City and their bottomless pit of money?  Think we would need a bit more than a a converted suite at £60 a go to do that.

Compete with the teams around us in the table to qualify for Champions League, which gets us €15.6 million, and an extra €2.5mil for every group game we win (930k for a draw), along with TV money. Do it a couple of years in a row and we're looking at bigger and better sponsorship deals, kit deals, other advertising deals.

And to do that we have to take supporters for every penny?

If you're a season ticket holder,  they already have your money, and probably don't care that much about you at this moment in time. Especially if there's really 30k on the waiting list, any one of them would take your place for the same price.

That group of people are probably way more of interest to the powers that be. That's 30,000 people willing to pay the price of a season ticket if given the opportunity, so maybe they'll pay £150 a couple of times a season instead for a match day experience, while they're waiting.

Where exactly are they squeezing every penny from? You buy your ticket and in exchange you get to see the football. Any other money you spend is your choice. A lot of people seem quite happy to get their pre and post match jollies at one of the pubs clever enough to take advantage of disgruntled fans. Spend your money there and see how much it helps us compete.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on October 03, 2023, 07:04:19 PM
I've always said that the best scam ever pulled at Villa was Ellis making supporters think he cared as much about the Villa as they did. The idea that we have to rinse every last penny "in order to compete" is catching it up.

I agree that it is nonsense Dave.  Compete with who?  Manchester City and their bottomless pit of money?  Think we would need a bit more than a a converted suite at £60 a go to do that.

Compete with the teams around us in the table to qualify for Champions League, which gets us €15.6 million, and an extra €2.5mil for every group game we win (930k for a draw), along with TV money. Do it a couple of years in a row and we're looking at bigger and better sponsorship deals, kit deals, other advertising deals.

I agree about that, but not sure if the Lower Grounds and Terrace View are going to make that huge a financial  impact are they?
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on October 03, 2023, 07:19:42 PM
I don't think anyone outside the ticket office believes the 30,000 figure and to say those people are the Villa's priority is exactly what I mean. How about prioritising the 30,000 who were paying five years ago? And if you think that spending your money away from the ground is a bad thing, this probably isn't the right place to argue that particular corner.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 07:33:16 PM
I agree about that, but not sure if the Lower Grounds and Terrace View are going to make that huge a financial  impact are they?

I'm not sure how many tickets are available for each option, but let's say there's 500 sold for TV at the full £140, that's £70,000.
Say those seats are normal seats again and they sell 500 at £50 each, that's £25,000.
Even allowing for there being empty seats, they're probably still making a lot more money than they were.

This is what's listed as left for the upcoming games. Makes sense that the league games sell more given the ko times probably allow for more socialising before and after.

273 - Mostar
99 - West Ham
82 - Luton
593 - Alkmaar
550 - Legia

Assuming they're actually selling them and not giving them away to try and get a bit of publicity, then I'd say it's working for them, and it is going to bring in a lot of money.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 07:38:51 PM
I don't think anyone outside the ticket office believes the 30,000 figure and to say those people are the Villa's priority is exactly what I mean. How about prioritising the 30,000 who were paying five years ago? And if you think that spending your money away from the ground is a bad thing, this probably isn't the right place to argue that particular corner.

I'm not arguing anything, and there are valid concerns that people have with how things are being done. I'm not denying that.

The fact of the matter is that this guy has been brought in to make more money, and yes, you have to make some effort to retain the punters you have, but in terms of increasing profit, you're of little interest to them. They'll take your £25 a game extra for TV bolt on, if you want to pay it, but they're far more interested in the people who are willing to spend money but haven't got the opportunity to yet, ie. Seasons ticket waiting list.

Whether that's actually 30k or not, I don't know, but it is probably big enough to guarantee that anyone who doesn't renew in protest or on moral grounds or whatever, will be immediately replaced.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on October 03, 2023, 07:41:55 PM
And that's the crux of the matter - long-standing supporters getting elbowed out in favour of big-spending new fans. 
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 07:49:29 PM
And that's the crux of the matter - long-standing supporters getting elbowed out in favour of big-spending new fans.

Yeah, but what we've been discussing here is whether or not these things will actually make money, how that helps the club, and whether Heck is actually good at his job. The fact a lot of people don't like what his job is, is another matter, one being discussed in multiple threads for months.
Title: Re: Chris Heck - President of Business Operations
Post by: RamboandBruno on October 03, 2023, 07:55:08 PM
I've always said that the best scam ever pulled at Villa was Ellis making supporters think he cared as much about the Villa as they did. The idea that we have to rinse every last penny "in order to compete" is catching it up.

I agree that it is nonsense Dave.  Compete with who?  Manchester City and their bottomless pit of money?  Think we would need a bit more than a a converted suite at £60 a go to do that.

Compete with the teams around us in the table to qualify for Champions League, which gets us €15.6 million, and an extra €2.5mil for every group game we win (930k for a draw), along with TV money. Do it a couple of years in a row and we're looking at bigger and better sponsorship deals, kit deals, other advertising deals.

But….in the new tab your card bar in the lower holte on Saturday, the staff were pouring one pint at a time and they ran out of food after food after 5. Mins.

Now you tell me how are we going to compete with Man City pouring one pint at a time with no chips on offer. Fucked.
Title: Re: Chris Heck - President of Business Operations
Post by: N'ZMAV on October 03, 2023, 07:57:29 PM
Part of me is glad I can't actually get down there as much as I used to.

The lot is a rip off.
Title: Re: Chris Heck - President of Business Operations
Post by: RamboandBruno on October 03, 2023, 08:02:51 PM
I've always said that the best scam ever pulled at Villa was Ellis making supporters think he cared as much about the Villa as they did. The idea that we have to rinse every last penny "in order to compete" is catching it up.

I agree that it is nonsense Dave.  Compete with who?  Manchester City and their bottomless pit of money?  Think we would need a bit more than a a converted suite at £60 a go to do that.

Compete with the teams around us in the table to qualify for Champions League, which gets us €15.6 million, and an extra €2.5mil for every group game we win (930k for a draw), along with TV money. Do it a couple of years in a row and we're looking at bigger and better sponsorship deals, kit deals, other advertising deals.

And to do that we have to take supporters for every penny?

If you're a season ticket holder,  they already have your money, and probably don't care that much about you at this moment in time. Especially if there's really 30k on the waiting list, any one of them would take your place for the same price.

That group of people are probably way more of interest to the powers that be. That's 30,000 people willing to pay the price of a season ticket if given the opportunity, so maybe they'll pay £150 a couple of times a season instead for a match day experience, while they're waiting.

Where exactly are they squeezing every penny from? You buy your ticket and in exchange you get to see the football. Any other money you spend is your choice. A lot of people seem quite happy to get their pre and post match jollies at one of the pubs clever enough to take advantage of disgruntled fans. Spend your money there and see how much it helps us compete.

One flaw here…where were the fabled 30k for the Everton game??

If you want to look at the future of the current strategy then look at the direness of that shambles. Maybe the 23k or whatever it was brought in as much cash as 40k on a lower price, although ChrisW has pointed out one flaw in less catering stuff being purchased.

However, if the future for Emery and the players is playing in front of 2/3rds full stadium with a silent holte end, then I’d suggest those extra thousands soon become largely irrelevant.
Title: Re: Chris Heck - President of Business Operations
Post by: VILLA MOLE on October 03, 2023, 08:08:56 PM
I've always said that the best scam ever pulled at Villa was Ellis making supporters think he cared as much about the Villa as they did. The idea that we have to rinse every last penny "in order to compete" is catching it up.

I agree that it is nonsense Dave.  Compete with who?  Manchester City and their bottomless pit of money?  Think we would need a bit more than a a converted suite at £60 a go to do that.

Compete with the teams around us in the table to qualify for Champions League, which gets us €15.6 million, and an extra €2.5mil for every group game we win (930k for a draw), along with TV money. Do it a couple of years in a row and we're looking at bigger and better sponsorship deals, kit deals, other advertising deals.

But….in the new tab your card bar in the lower holte on Saturday, the staff were pouring one pint at a time and they ran out of food after food after 5. Mins.

Now you tell me how are we going to compete with Man City pouring one pint at a time with no chips on offer. Fucked.


They can’t get the basics right
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 08:13:41 PM

One flaw here…where were the fabled 30k for the Everton game??

If you want to look at the future of the current strategy then look at the direness of that shambles. Maybe the 23k or whatever it was brought in as much cash as 40k on a lower price, although ChrisW has pointed out one flaw in less catering stuff being purchased.

However, if the future for Emery and the players is playing in front of 2/3rds full stadium with a silent holte end, then I’d suggest those extra thousands soon become largely irrelevant.

Purely on ticket sales the Everton game probably did make as much as it would have selling more for less £.

I'd assume they plan the catering based on expected attendance, and maybe staffing too. So maybe they're not selling as much, but they're probably saving in other ways there too.

Don't get me wrong, I didn't like the pricing for the Everton game, but again, from a business POV, the league cup isn't exactly a money maker.
Title: Re: Chris Heck - President of Business Operations
Post by: RamboandBruno on October 03, 2023, 08:22:02 PM

One flaw here…where were the fabled 30k for the Everton game??

If you want to look at the future of the current strategy then look at the direness of that shambles. Maybe the 23k or whatever it was brought in as much cash as 40k on a lower price, although ChrisW has pointed out one flaw in less catering stuff being purchased.

However, if the future for Emery and the players is playing in front of 2/3rds full stadium with a silent holte end, then I’d suggest those extra thousands soon become largely irrelevant.

Purely on ticket sales the Everton game probably did make as much as it would have selling more for less £.

I'd assume they plan the catering based on expected attendance, and maybe staffing too. So maybe they're not selling as much, but they're probably saving in other ways there too.

Don't get me wrong, I didn't like the pricing for the Everton game, but again, from a business POV, the league cup isn't exactly a money maker.

I suppose the point I was making is not the monetary gain from the Everton game, more if all these 30k on the waiting list are desperate for tickets why didn’t they come to that game.
And secondly if the priority is squeezing more money out of those that come, even if it means less attend matches (like on Saturday) and continuing to corporatising the Holte, the smaller attendance and dire atmosphere at the Everton game will be a more frequent occurrence. Im not sure how attractive that would be to elite players or the elite manager we have, and without either the whole thing starts to unravel and we’ll see how many lower grounds tickets they sell then on a Wednesday night against Stoke.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 08:37:31 PM

I suppose the point I was making is not the monetary gain from the Everton game, more if all these 30k on the waiting list are desperate for tickets why didn’t they come to that game.
And secondly if the priority is squeezing more money out of those that come, even if it means less attend matches (like on Saturday) and continuing to corporatising the Holte, the smaller attendance and dire atmosphere at the Everton game will be a more frequent occurrence. Im not sure how attractive that would be to elite players or the elite manager we have, and without either the whole thing starts to unravel and we’ll see how many lower grounds tickets they sell then on a Wednesday night against Stoke.



I mean, I don't want it to seem like I'm defending the Everton thing, but I'm sure a lot of season ticket holders didn't show up either, so it would be interesting to know what the demographic of the 23,000 actually was.

But generally yeah, I agree, it wasn't a great look, and it'll be interesting to see how they approach the FA Cup in the new year, if necessary.
Title: Re: Chris Heck - President of Business Operations
Post by: astonvilla82 on October 03, 2023, 08:39:00 PM

One flaw here…where were the fabled 30k for the Everton game??

If you want to look at the future of the current strategy then look at the direness of that shambles. Maybe the 23k or whatever it was brought in as much cash as 40k on a lower price, although ChrisW has pointed out one flaw in less catering stuff being purchased.

However, if the future for Emery and the players is playing in front of 2/3rds full stadium with a silent holte end, then I’d suggest those extra thousands soon become largely irrelevant.

Purely on ticket sales the Everton game probably did make as much as it would have selling more for less £.

I'd assume they plan the catering based on expected attendance, and maybe staffing too. So maybe they're not selling as much, but they're probably saving in other ways there too.

Don't get me wrong, I didn't like the pricing for the Everton game, but again, from a business POV, the league cup isn't exactly a money maker.

I suppose the point I was making is not the monetary gain from the Everton game, more if all these 30k on the waiting list are desperate for tickets why didn’t they come to that game.
And secondly if the priority is squeezing more money out of those that come, even if it means less attend matches (like on Saturday) and continuing to corporatising the Holte, the smaller attendance and dire atmosphere at the Everton game will be a more frequent occurrence. Im not sure how attractive that would be to elite players or the elite manager we have, and without either the whole thing starts to unravel and we’ll see how many lower grounds tickets they sell then on a Wednesday night against Stoke.
I was away for the Everton game, but would have went if here, after that performance I asked myself if they put that team out for the FA cup would I pay money to watch it, especially after Stevenage last season and I would have to say no
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on October 03, 2023, 09:26:40 PM
I agree about that, but not sure if the Lower Grounds and Terrace View are going to make that huge a financial  impact are they?

I'm not sure how many tickets are available for each option, but let's say there's 500 sold for TV at the full £140, that's £70,000.
Say those seats are normal seats again and they sell 500 at £50 each, that's £25,000.
Even allowing for there being empty seats, they're probably still making a lot more money than they were.

This is what's listed as left for the upcoming games. Makes sense that the league games sell more given the ko times probably allow for more socialising before and after.

273 - Mostar
99 - West Ham
82 - Luton
593 - Alkmaar
550 - Legia

Assuming they're actually selling them and not giving them away to try and get a bit of publicity, then I'd say it's working for them, and it is going to bring in a lot of money.

That's fair enough, but on the face of it, they don't seem the kind of figures that will bridge that commercial.gap with other clubs.  I guess the question would be whether those figures are worth the impact it is going to have on the relationship with the fan base.

As I said earlier the thread, I have been one of the people on here saying for a number of years that the club is way behind commercially and needs to.perform better in that area.  Maybe all of this is just inevitable to achieve that and it us something that has to be accepted, even if it isn't liked.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 09:35:43 PM
^ well I don't think anyone is thinking a few match day experiences is going to make us billionaires, but presumably it's one step in a bigger plan. I was looking it up earlier and after TV rights, most club's main income is from matchday revenue.

If it brings in a few million extra a season, and allows us to meet a big player's wage demands, or offer a couple of million more to secure a transfer, then that's the start of moving things forward on the pitch too.

Or maybe they'll take the profits from TV and LG and reinvest it into facilities for the average punter to eek some more cash out of them. 
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on October 03, 2023, 09:45:23 PM
^ well I don't think anyone is thinking a few match day experiences is going to make us billionaires, but presumably it's one step in a bigger plan. I was looking it up earlier and after TV rights, most club's main income is from matchday revenue.

If it brings in a few million extra a season, and allows us to meet a big player's wage demands, or offer a couple of million more to secure a transfer, then that's the start of moving things forward on the pitch too.

Or maybe they'll take the profits from TV and LG and reinvest it into facilities for the average punter to eek some more cash out of them.

True.  The increase in capacity should also help on that front.
Title: Re: Chris Heck - President of Business Operations
Post by: Dante Lavelli on October 03, 2023, 10:04:27 PM
And that's the crux of the matter - long-standing supporters getting elbowed out in favour of big-spending new fans. 

Are they new fans, or just existing fans that are being offered a new price-point/product that didn’t exist before?
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 10:11:37 PM
And that's the crux of the matter - long-standing supporters getting elbowed out in favour of big-spending new fans. 

Are they new fans, or just existing fans that are being offered a new price-point/product that didn’t exist before?

Not conclusive evidence, obviously, but I was reading a piece in the Brum Mail about the first day the TV was open, the day the women's WC final was on, whoever we were playing that day.... and they talked to a few people who had used it and asked them the same questions. Mixed reviews, mostly positive, but a few of them were existing season ticket holders who opted for the add on, which one guy said worked out at £25 extra a game. A couple of them had bought, I think, the TV season ticket option.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on October 03, 2023, 10:11:41 PM
Here’s a glimpse of the future, from Old Trafford this evening…

https://x.com/justinmoorhouse/status/1709302086498689496?s=61

Looks like they’re selling executive seating in the Stretford End as well.

Title: Re: Chris Heck - President of Business Operations
Post by: Dante Lavelli on October 03, 2023, 10:12:21 PM
A clumsy way of doing it, but isn’t the terrace view/LG basically a big experiment/sample/market research to test what will be successful when the north stand and the warehouse are finished?  The current offerings feel like temporary ‘improvements’.  Or am I giving them too much credit that there is strategy in place.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 10:14:21 PM
Here’s a glimpse of the future, from Old Trafford this evening…

https://x.com/justinmoorhouse/status/1709302086498689496?s=61

Looks like they’re selling executive seating in the Stretford End as well.

What are we looking at here? I don't understand the relevance? Genuine question.
Title: Re: Chris Heck - President of Business Operations
Post by: Dante Lavelli on October 03, 2023, 10:15:55 PM
Here’s a glimpse of the future, from Old Trafford this evening…

https://x.com/justinmoorhouse/status/1709302086498689496?s=61

Looks like they’re selling executive seating in the Stretford End as well.

What are we looking at here? I don't understand the relevance? Genuine question.

Me neither.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on October 03, 2023, 10:16:35 PM
Here’s a glimpse of the future, from Old Trafford this evening…

https://x.com/justinmoorhouse/status/1709302086498689496?s=61

Looks like they’re selling executive seating in the Stretford End as well.
Coming to a ground near you soon.
Title: Re: Chris Heck - President of Business Operations
Post by: Exeter 77 on October 03, 2023, 10:17:17 PM
Here’s a glimpse of the future, from Old Trafford this evening…

https://x.com/justinmoorhouse/status/1709302086498689496?s=61

Looks like they’re selling executive seating in the Stretford End as well.

What are we looking at here? I don't understand the relevance? Genuine question.

Me neither.
I think the suggestion is this is the thicker end of the wedge which started with Terrace View on the Holte.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on October 03, 2023, 10:17:33 PM
What are we looking at here? I don't understand the relevance? Genuine question.

Tickets in the Stratford End sold as hospitality. Gala fans bought them, then cheered when they scored and the Yanited fans didn't take kindly to it.
Title: Re: Chris Heck - President of Business Operations
Post by: AV84 on October 03, 2023, 10:19:28 PM
What are we looking at here? I don't understand the relevance? Genuine question.

Tickets in the Stratford End sold as hospitality. Gala fans bought them, then cheered when they scored and the Yanited fans didn't take kindly to it.

Ah, OK, I see.

Is there no requirement for booking history or fan ID to buy the TV or LG tickets then?
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on October 03, 2023, 10:19:41 PM
United selling tickets in the home sections to Gala fans for £200, who celebrated their goals and it kicked off.
Title: Re: Chris Heck - President of Business Operations
Post by: Nev on October 03, 2023, 10:24:50 PM
It'll take a while but gradually the atmosphere at Villa Park will dissipate, the noise levels will reduce and the image of the Holte bouncing a just a memory. Those new areas creating revenue streams will be successful, the choice vast but expensive. Day trippers and tourists will attend in ever larger numbers, camera's pointed at the opposition scorer taunting a once rabid Holte. Hardcore supporters will drift away, many won't of course but that's why they're described in that way. The ground will lose it's name, as will each stand as we explore more and more ways of trying to compete.

Hand wringing will start regarding the lack of atmosphere leading to club organised singing areas, songsheets and the creation of an "Ultra" section in a desperate attempt to claw back what was pissed away with such careless alacrity.

We will still hurt at every loss and cheer every win but that thrill of attending one of the great football grounds will be lost in whirl of padded seats, premium offers and pick 'n' mix.

Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on October 03, 2023, 10:55:48 PM
I would hope that Emery who holds a lot of power at the club has had a word with Heck about needing a full stadium. Emery clearly values the support of the fans and the atmosphere it creates. There wasn’t one vs Everton. Not that fans should be responsible for the team performing but they do have an influence. Full stadiums have made us almost unbeatable in the league at Villa Park. We need to create that environment for all league games.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on October 03, 2023, 11:06:42 PM
The TV and LG thing wouldn't have gone down that badly if they'd actually managed to sort serving beer and providing an outlet for the consumed pints post-processing first.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on October 04, 2023, 01:36:59 PM
It'll take a while but gradually the atmosphere at Villa Park will dissipate, the noise levels will reduce and the image of the Holte bouncing a just a memory. Those new areas creating revenue streams will be successful, the choice vast but expensive. Day trippers and tourists will attend in ever larger numbers, camera's pointed at the opposition scorer taunting a once rabid Holte. Hardcore supporters will drift away, many won't of course but that's why they're described in that way. The ground will lose it's name, as will each stand as we explore more and more ways of trying to compete.

Hand wringing will start regarding the lack of atmosphere leading to club organised singing areas, songsheets and the creation of an "Ultra" section in a desperate attempt to claw back what was pissed away with such careless alacrity.

We will still hurt at every loss and cheer every win but that thrill of attending one of the great football grounds will be lost in whirl of padded seats, premium offers and pick 'n' mix.


Poetry Nev. 
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on October 04, 2023, 02:02:42 PM
It'll take a while but gradually the atmosphere at Villa Park will dissipate, the noise levels will reduce and the image of the Holte bouncing a just a memory. Those new areas creating revenue streams will be successful, the choice vast but expensive. Day trippers and tourists will attend in ever larger numbers, camera's pointed at the opposition scorer taunting a once rabid Holte. Hardcore supporters will drift away, many won't of course but that's why they're described in that way. The ground will lose it's name, as will each stand as we explore more and more ways of trying to compete.

Hand wringing will start regarding the lack of atmosphere leading to club organised singing areas, songsheets and the creation of an "Ultra" section in a desperate attempt to claw back what was pissed away with such careless alacrity.

We will still hurt at every loss and cheer every win but that thrill of attending one of the great football grounds will be lost in whirl of padded seats, premium offers and pick 'n' mix.


Poetry Nev.
Sad but true Nev
Title: Re: Chris Heck - President of Business Operations
Post by: astonvilla82 on October 04, 2023, 09:03:12 PM
Hopefully we don't start a Ultra section
Title: Re: Chris Heck - President of Business Operations
Post by: john e on October 04, 2023, 09:25:40 PM
Hopefully we don't start a Ultra section

Already bought my black hoodie
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on October 04, 2023, 09:32:32 PM
Hopefully we don't start a Ultra section

Already bought my black hoodie

I've chipped in for the drum and megaphone.
Title: Re: Chris Heck - President of Business Operations
Post by: frankmosswasmyuncle on October 04, 2023, 09:42:18 PM
It'll take a while but gradually the atmosphere at Villa Park will dissipate, the noise levels will reduce and the image of the Holte bouncing a just a memory. Those new areas creating revenue streams will be successful, the choice vast but expensive. Day trippers and tourists will attend in ever larger numbers, camera's pointed at the opposition scorer taunting a once rabid Holte. Hardcore supporters will drift away, many won't of course but that's why they're described in that way. The ground will lose it's name, as will each stand as we explore more and more ways of trying to compete.

Hand wringing will start regarding the lack of atmosphere leading to club organised singing areas, songsheets and the creation of an "Ultra" section in a desperate attempt to claw back what was pissed away with such careless alacrity.

We will still hurt at every loss and cheer every win but that thrill of attending one of the great football grounds will be lost in whirl of padded seats, premium offers and pick 'n' mix.


Beautifully expressed Nev.

I sincerely hope you're wrong, but you don't 'arf do good words!
UTFV!
Title: Re: Chris Heck - President of Business Operations
Post by: dorsetvillian on October 04, 2023, 09:47:02 PM
Well put Nev. So I won't bring the drum tomorrow night..
Title: Re: Chris Heck - President of Business Operations
Post by: Nev on October 04, 2023, 09:55:35 PM
Well put Nev. So I won't bring the drum tomorrow night..

If you bang a drum where you sit the vibration would dislodge all that dust from the girders.....
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on October 04, 2023, 10:53:03 PM
It'll take a while but gradually the atmosphere at Villa Park will dissipate, the noise levels will reduce and the image of the Holte bouncing a just a memory. Those new areas creating revenue streams will be successful, the choice vast but expensive. Day trippers and tourists will attend in ever larger numbers, camera's pointed at the opposition scorer taunting a once rabid Holte. Hardcore supporters will drift away, many won't of course but that's why they're described in that way. The ground will lose it's name, as will each stand as we explore more and more ways of trying to compete.

Hand wringing will start regarding the lack of atmosphere leading to club organised singing areas, songsheets and the creation of an "Ultra" section in a desperate attempt to claw back what was pissed away with such careless alacrity.

We will still hurt at every loss and cheer every win but that thrill of attending one of the great football grounds will be lost in whirl of padded seats, premium offers and pick 'n' mix.


Beautifully expressed Nev.

I sincerely hope you're wrong, but you don't 'arf do good words!
UTFV!

The only thing is, the atmosphere - which, let's be totally honest, wasn't what we think it was in the first place, I remember way, way more matches in acres of empty space on the Holte than I do swaying seas of humanity erupting in thunderous joy at a Villa goal - died years ago.

That ship has already sailed.
Title: Re: Chris Heck - President of Business Operations
Post by: Clive W on October 05, 2023, 01:50:24 AM
It'll take a while but gradually the atmosphere at Villa Park will dissipate, the noise levels will reduce and the image of the Holte bouncing a just a memory. Those new areas creating revenue streams will be successful, the choice vast but expensive. Day trippers and tourists will attend in ever larger numbers, camera's pointed at the opposition scorer taunting a once rabid Holte. Hardcore supporters will drift away, many won't of course but that's why they're described in that way. The ground will lose it's name, as will each stand as we explore more and more ways of trying to compete.

Hand wringing will start regarding the lack of atmosphere leading to club organised singing areas, songsheets and the creation of an "Ultra" section in a desperate attempt to claw back what was pissed away with such careless alacrity.

We will still hurt at every loss and cheer every win but that thrill of attending one of the great football grounds will be lost in whirl of padded seats, premium offers and pick 'n' mix.


Beautifully expressed Nev.

I sincerely hope you're wrong, but you don't 'arf do good words!
UTFV!

The only thing is, the atmosphere - which, let's be totally honest, wasn't what we think it was in the first place, I remember way, way more matches in acres of empty space on the Holte than I do swaying seas of humanity erupting in thunderous joy at a Villa goal - died years ago.

That ship has already sailed.

I’m not quite so pessimistic PW - I think it’s an age and memory issue

I remember the Holte when Dalien scored the last minute equaliser against Tranmere.

I remember the Holte when Sammy Morgan terrorised Bob Wilson and Arsenal in the FA Cup replay

I remember the Holte when Andy Lochhead towered above the Man U defence to thump his header into the top corner

I remember the Holte when we played Liverpool in 1981 - “Go on Dennis!…go on Dennis!…go on Dennis!…gooooaaaallll”

I remember the Holte when Andy King smashed his penalty straight down the middle against Inter

Closer to home I remember the electric atmosphere for that Friday night match against Everton a couple of seasons ago

I remember the ground rocking during last season’s match against Newcastle

And in 20/30/4O years hence, today’s youngsters will say -  “do you remember the atmosphere at VP in the last 10 minutes when we came from a goal down to beat Palace 3-1?”

As long as VP exists, there will always be special moments like these - and yes, probably outnumbered by mind numbing mediocrity

But it’s why we love the Villa - for those special moments

And why we will never be like Manchester (how many trophies will we win this season?) City
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on October 05, 2023, 05:45:42 AM
I long for the days of ‘the Blues are singing and we don’t know why coz after the match they’re gonna die.’
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on October 05, 2023, 07:53:35 AM
Phil King.
Title: Re: Chris Heck - President of Business Operations
Post by: Clive W on October 05, 2023, 08:01:55 AM
Phil King.

Thanks PW

I did say it was an age thing!!

And I spelt Dalian with an e
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on October 05, 2023, 08:01:56 AM
I’m not quite so pessimistic PW - I think it’s an age and memory issue
I remember the Holte when Dalien scored the last minute equaliser against Tranmere.
I remember the Holte when Sammy Morgan terrorised Bob Wilson and Arsenal in the FA Cup replay
I remember the Holte when Andy Lochhead towered above the Man U defence to thump his header into the top corner
I remember the Holte when we played Liverpool in 1981 - “Go on Dennis!…go on Dennis!…go on Dennis!…gooooaaaallll”
I remember the Holte when Andy King smashed his penalty straight down the middle against Inter

Closer to home I remember the electric atmosphere for that Friday night match against Everton a couple of seasons ago
I remember the ground rocking during last season’s match against Newcastle
And in 20/30/4O years hence, today’s youngsters will say -  “do you remember the atmosphere at VP in the last 10 minutes when we came from a goal down to beat Palace 3-1?”

As long as VP exists, there will always be special moments like these - and yes, probably outnumbered by mind numbing mediocrity
But it’s why we love the Villa - for those special moments
And why we will never be like Manchester (how many trophies will we win this season?) City
Yes, I was there for many of those, as were many of us older contributors (you could have added the 5-1 vs Liverpool in 1976 and the 2-0 vs Sunderland when we finished our promotion season in 1974; no matter).
And they were amazing.

But I also take Paulie's point: the fact that we can call out those occasions - rather than the swaying mass of raucous, riotous fans being the norm - does emphasise the singularity of many of these high-octane games.
Title: Re: Chris Heck - President of Business Operations
Post by: Nev on October 05, 2023, 08:25:58 AM
I’m not quite so pessimistic PW - I think it’s an age and memory issue
I remember the Holte when Dalien scored the last minute equaliser against Tranmere.
I remember the Holte when Sammy Morgan terrorised Bob Wilson and Arsenal in the FA Cup replay
I remember the Holte when Andy Lochhead towered above the Man U defence to thump his header into the top corner
I remember the Holte when we played Liverpool in 1981 - “Go on Dennis!…go on Dennis!…go on Dennis!…gooooaaaallll”
I remember the Holte when Andy King smashed his penalty straight down the middle against Inter

Closer to home I remember the electric atmosphere for that Friday night match against Everton a couple of seasons ago
I remember the ground rocking during last season’s match against Newcastle
And in 20/30/4O years hence, today’s youngsters will say -  “do you remember the atmosphere at VP in the last 10 minutes when we came from a goal down to beat Palace 3-1?”

As long as VP exists, there will always be special moments like these - and yes, probably outnumbered by mind numbing mediocrity
But it’s why we love the Villa - for those special moments
And why we will never be like Manchester (how many trophies will we win this season?) City
Yes, I was there for many of those, as were many of us older contributors (you could have added the 5-1 vs Liverpool in 1976 and the 2-0 vs Sunderland when we finished our promotion season in 1974; no matter).
And they were amazing.

But I also take Paulie's point: the fact that we can call out those occasions - rather than the swaying mass of raucous, riotous fans being the norm - does emphasise the singularity of many of these high-octane games.

It's not the norm anywhere though, that's a myth. Everyone's first trip to Anfield is remarkable for how quiet the ground is, ditto many other "fabled" stadiums. Of course, they come alive, just like the Holte at certain times and when the chips are down the crowd can drag the team over the line. My fear is that fans on the Holte will be wondering when the chips are served in the years to come rather than anything else.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on October 05, 2023, 08:33:32 AM
The fact most examples were big cup games shows it isn't the norm, and never has been. Every club can talk about the big cup games with special atmospheres and results, that they are called special is the point.

Most of the time in my 40+ years it's been an average to quiet atmosphere in a ground well below capacity. And for many years mainly half empty.

The atmosphere thing most of the time is again the same as every other club in the country.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on October 05, 2023, 09:23:22 AM
Phil King.

Thanks PW

I did say it was an age thing!!

And I spelt Dalian with an e

Alien
Title: Re: Chris Heck - President of Business Operations
Post by: PaulTheVillan on October 05, 2023, 09:24:06 AM
Phil King.

Juan King
Title: Re: Chris Heck - President of Business Operations
Post by: SaddVillan on January 14, 2024, 10:51:57 AM
He's interviewed in today's Sunday Times.

The online version is behind a paywall.

Is anybody able to cut and paste it onto this thread?
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 14, 2024, 10:54:26 AM
From algy in the ground redevelopment thread:

This doesn't offer a huge amount new, but might be of interest:
https://archive.ph/vqGVG

Interview with Chris Heck in The Times.


Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on January 14, 2024, 11:09:43 AM
From algy in the ground redevelopment thread:

This doesn't offer a huge amount new, but might be of interest:
https://archive.ph/vqGVG

Interview with Chris Heck in The Times.




I like this from him...

Quote
They can try all they want,” (try & buy our bestplayers) says Heck, firmly. “But maybe we’ll try to buy one of their players. I think this idea that we’re here for the taking is dated. And we need to move on from that.

...But the rest is nothing new.

And the dismissive tone from that journalist to Villa is all too familiar with the media in this country.

Title: Re: Chris Heck - President of Business Operations
Post by: SaddVillan on January 14, 2024, 11:37:11 AM

He's taking a cold-eyed unsentimental approach to his job, which is to drive up revenue from every potential source.

Remember that Deadly Doug got a lot of flak during his time in charge (some deserved, some less so) because he was a fairly hard-nosed businessman who kept an eye on the pennies. But in retrospect there's a recognition of the positive changes and improvements he brought about during his times at B6 6HE - remember where we were and what Villa Park was like when he took over in 1968?
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on January 14, 2024, 11:43:45 AM

He's taking a cold-eyed unsentimental approach to his job, which is to drive up revenue from every potential source.

Remember that Deadly Doug got a lot of flak during his time in charge (some deserved, some less so) because he was a fairly hard-nosed businessman who kept an eye on the pennies. But in retrospect there's a recognition of the positive changes and improvements he brought about during his times at B6 6HE - remember where we were and what Villa Park was like when he took over in 1968?

I remember what we were like when he took over in 1982 and I remember how that "hard-nosed businessman" failed to take advantage of every opportunity that came our way from then on.
Title: Re: Chris Heck - President of Business Operations
Post by: OCD on January 14, 2024, 11:46:31 AM
Thought it was interesting that they want to make the tunnel more intimidating for opposition players. It is all a bit too nice atm.
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on January 14, 2024, 11:50:37 AM

He's taking a cold-eyed unsentimental approach to his job, which is to drive up revenue from every potential source.

Remember that Deadly Doug got a lot of flak during his time in charge (some deserved, some less so) because he was a fairly hard-nosed businessman who kept an eye on the pennies. But in retrospect there's a recognition of the positive changes and improvements he brought about during his times at B6 6HE - remember where we were and what Villa Park was like when he took over in 1968?

I remember what we were like when he took over in 1982 and I remember how that "hard-nosed businessman" failed to take advantage of every opportunity that came our way from then on.

Well said. All the goodwill he built in the late 60s early 70s was pretty much burnt by the time I started supporting the club in the early 90s and he was a deadweight around the neck of the club for the majority of the 80s/90s. For hard nosed businessman read Corner Shop Proprietor.

Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 14, 2024, 11:55:43 AM
Thought it was interesting that they want to make the tunnel more intimidating for opposition players. It is all a bit too nice atm.

That must be why we've lost so many home matches this season...
Title: Re: Chris Heck - President of Business Operations
Post by: Rigadon on January 14, 2024, 12:00:32 PM
From algy in the ground redevelopment thread:

This doesn't offer a huge amount new, but might be of interest:
https://archive.ph/vqGVG

Interview with Chris Heck in The Times.



An article that’s about as patronising as it gets.  I hope
Leon Bailey really can keep us in the top flight. 
Title: Re: Chris Heck - President of Business Operations
Post by: olaftab on January 14, 2024, 12:01:43 PM
Thought it was interesting that they want to make the tunnel more intimidating for opposition players. It is all a bit too nice atm.

That must be why we've lost so many home matches this season...
Haha...was about to say exactly the same before I saw Risso's post.
It's all a load of bollocks. What intimidates opposition more than most things is quality players  sent out by a great tactician putting in the required effort, backed up by noisy fans. Rest  is just fluff.
Title: Re: Chris Heck - President of Business Operations
Post by: TopDeck113 on January 14, 2024, 12:06:22 PM
Was Ellis a "hard-nosed businessmen" or someone who was at the vanguard of new opportunities and then decided to live off the good living that provided rather than pushing on?   I think there's an argument that he did that both in the travel business and also when the Premier League riches came along.   
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on January 14, 2024, 12:11:49 PM

He's taking a cold-eyed unsentimental approach to his job, which is to drive up revenue from every potential source.

Remember that Deadly Doug got a lot of flak during his time in charge (some deserved, some less so) because he was a fairly hard-nosed businessman who kept an eye on the pennies. But in retrospect there's a recognition of the positive changes and improvements he brought about during his times at B6 6HE - remember where we were and what Villa Park was like when he took over in 1968?

I remember what we were like when he took over in 1982 and I remember how that "hard-nosed businessman" failed to take advantage of every opportunity that came our way from then on.

This is my overriding memory of Ellis too.

I don't see Heck taking the profits home in a personal capacity, like Ellis did, but I do see him with a small time short term "it'll do" mentality like Ellis had...
Title: Re: Chris Heck - President of Business Operations
Post by: olaftab on January 14, 2024, 12:13:55 PM
Never mind Heck the hack is a twat.
Quote
Walking me down the players’ tunnel, he almost visibly cringes at the “friendly” feel of the corridor — which does somewhat resemble a council-run leisure centre.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on January 14, 2024, 12:14:59 PM
Time will obviously tell - but we've either pulled our horns in regarding spending and need to be more self-sufficient or we are pausing the plans because they are't big enough and long term (10 years) we are looking at a new stadium.

Based on the approach so far my guess would be option b.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 14, 2024, 12:25:46 PM
Was Ellis a "hard-nosed businessmen" or someone who was at the vanguard of new opportunities and then decided to live off the good living that provided rather than pushing on?   I think there's an argument that he did that both in the travel business and also when the Premier League riches came along.   

Prior to the Premier League, top flight clubs were mostly owned by millionaire provincial UK businessmen. Ellis at Villa (travel agent), Swales at Man City (radio and hi fi), The Moores at Liverpool (pools, home shopping) etc. These old school type owners quickly got left behind, both in terms of finance and also business acumen. Our problem was that Doug held on too long, and then sold out to somebody with limited cash and even more limited football acumen, just as clubs started to get taken over by international billionaires and even whole states.
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on January 14, 2024, 12:31:50 PM
Never mind Heck the hack is a twat.
Quote
Walking me down the players’ tunnel, he almost visibly cringes at the “friendly” feel of the corridor — which does somewhat resemble a council-run leisure centre.

He is a Chelsea fan. Enough said...
Title: Re: Chris Heck - President of Business Operations
Post by: N'ZMAV on January 14, 2024, 12:39:22 PM
heck of a tit
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on January 14, 2024, 12:39:30 PM
Was Ellis a "hard-nosed businessmen" or someone who was at the vanguard of new opportunities and then decided to live off the good living that provided rather than pushing on?   I think there's an argument that he did that both in the travel business and also when the Premier League riches came along.   

Without wishing to spend even more time going over old ground, that was pretty much the problem. Some clubs saw the opportunities the Premier League could provide and exploited them. Ellis just saw the cake getting bigger and was content to keep our share of it.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on January 14, 2024, 12:46:01 PM
No thanks.

Quote
He says that Villa, in the midst of a purple patch on the pitch, is filming its season behind the scenes in the hope of selling it on as a documentary series.
Title: Re: Chris Heck - President of Business Operations
Post by: N'ZMAV on January 14, 2024, 12:46:37 PM
FFS, no thanks from me too.
Title: Re: Chris Heck - President of Business Operations
Post by: paul_e on January 14, 2024, 12:48:35 PM
Why not? If it earns us a few million extra what's the problem with it?
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on January 14, 2024, 12:52:25 PM
Could you imagine it if we won the title, had that documentary purchased & then had it voiced over by Sir David Attenborough or Morgan Freeman? 😂
Title: Re: Chris Heck - President of Business Operations
Post by: Beard82 on January 14, 2024, 01:00:40 PM
I dont want a behind the scenes bollocks.

Could they just make it so we could, you know, buy beers at half time. 
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on January 14, 2024, 01:04:24 PM
I do like this bit though. It's the attitude we as need as a club, and as fans.

Quote
And if Villa’s form does continue through to the end of the season, I suggest, the existing Big Six in the Premier League — with their superior revenues and ability to pay higher wages — may come knocking for Villa’s best players, striker Ollie Watkins most prominent among them.
“They can try all they want,” says Heck, firmly. “But maybe we’ll try to buy one of their players. I think this idea that we’re here for the taking is dated. And we need to move on from that.”
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Smith on January 14, 2024, 01:06:39 PM
I dont want a behind the scenes bollocks.

Could they just make it so we could, you know, buy beers at half time. 

It’s not compulsory that you watch it.
Title: Re: Chris Heck - President of Business Operations
Post by: PaulWinch again on January 14, 2024, 01:12:21 PM
I do like this bit though. It's the attitude we as need as a club, and as fans.

Quote
And if Villa’s form does continue through to the end of the season, I suggest, the existing Big Six in the Premier League — with their superior revenues and ability to pay higher wages — may come knocking for Villa’s best players, striker Ollie Watkins most prominent among them.
“They can try all they want,” says Heck, firmly. “But maybe we’ll try to buy one of their players. I think this idea that we’re here for the taking is dated. And we need to move on from that.”

Agreed love that.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 14, 2024, 01:14:59 PM
I do like this bit though. It's the attitude we as need as a club, and as fans.

Quote
And if Villa’s form does continue through to the end of the season, I suggest, the existing Big Six in the Premier League — with their superior revenues and ability to pay higher wages — may come knocking for Villa’s best players, striker Ollie Watkins most prominent among them.
“They can try all they want,” says Heck, firmly. “But maybe we’ll try to buy one of their players. I think this idea that we’re here for the taking is dated. And we need to move on from that.”

We're not going to be buying anybody like that because of FFP concerns, so the chances of raiding Arsenal for Rice or Saka seem a bit slim.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on January 14, 2024, 01:19:13 PM
It was mainly the last couple of sentences I was on about,
Title: Re: Chris Heck - President of Business Operations
Post by: KevinGage on January 14, 2024, 01:31:26 PM

He's taking a cold-eyed unsentimental approach to his job, which is to drive up revenue from every potential source.

Remember that Deadly Doug got a lot of flak during his time in charge (some deserved, some less so) because he was a fairly hard-nosed businessman who kept an eye on the pennies. But in retrospect there's a recognition of the positive changes and improvements he brought about during his times at B6 6HE - remember where we were and what Villa Park was like when he took over in 1968?

I remember what we were like when he took over in 1982 and I remember how that "hard-nosed businessman" failed to take advantage of every opportunity that came our way from then on.

Indeed.

Keeping a club like Aston Villa solvent is not worthy of naming a stand after one's self.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on January 14, 2024, 01:31:35 PM
I dont want a behind the scenes bollocks.

Could they just make it so we could, you know, buy beers at half time. 

The two aren't mutually exclusive.
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on January 14, 2024, 04:03:28 PM
Thought it was interesting that they want to make the tunnel more intimidating for opposition players. It is all a bit too nice atm.
(https://i.ibb.co/qgQV4Kw/s-l400.jpg) (https://ibb.co/dpYx3Fy)
Title: Re: Chris Heck - President of Business Operations
Post by: algy on January 14, 2024, 08:24:02 PM
(https://movies.mxdwn.com/wp-content/uploads/2013/12/raiders-of-the-lost-ark-indiana-jones-giant-rolling-boulder.jpg)
Title: Re: Chris Heck - President of Business Operations
Post by: Beard82 on January 14, 2024, 08:26:53 PM
I dont want a behind the scenes bollocks.

Could they just make it so we could, you know, buy beers at half time. 

The two aren't mutually exclusive.
I mean - rather than selling behind the scenes footage - couldnt we just sort out stuff like that?
Title: Re: Chris Heck - President of Business Operations
Post by: Dante Lavelli on January 15, 2024, 07:22:58 AM
The format and content of that interview suggests it wasn’t in the sports section.  The Business or Money section right?

If so, it’s clear he is tying to get his name out there in those circles improving his chances of getting the sponsorship deals etc.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan For Life on January 15, 2024, 07:41:38 AM
The format and content of that interview suggests it wasn’t in the sports section.  The Business or Money section right?

If so, it’s clear he is tying to get his name out there in those circles improving his chances of getting the sponsorship deals etc.

Yes it was in the business section
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on January 15, 2024, 08:27:45 AM
I dont want a behind the scenes bollocks.

Could they just make it so we could, you know, buy beers at half time. 

The two aren't mutually exclusive.
I mean - rather than selling behind the scenes footage - couldnt we just sort out stuff like that?
But they're not related at all.  If it does bring in a few million quid, or help increase our fan base abroad is it really a problem?

I'm a big critic of our catering, although I have noticed service in the upper Holte does seem to have improved a bit over the last few games 
Title: Re: Chris Heck - President of Business Operations
Post by: cdward on January 15, 2024, 09:03:15 AM
From a purely business perspective in the terms of turnover and profit, the article paints Villa as a small club, trying to become a big club, which is not too far off the mark.

Commercially we are way behind a lot of other clubs, and Heck has been brought in to change that.
https://www2.deloitte.com/uk/en/pages/sports-business-group/articles/deloitte-football-money-league.html
If Emery keeps us competing at the right end of the table and we become regulars in European competitions, Hecks job will be a lot easier.
Title: Re: Chris Heck - President of Business Operations
Post by: exigo on January 15, 2024, 09:26:44 AM
I dont want a behind the scenes bollocks.

Could they just make it so we could, you know, buy beers at half time. 

The two aren't mutually exclusive.

Exactly. Sell the rights for a few million quid, and use the cash to put in better facilities. Or would people rather we sold players to fund it instead?
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on January 15, 2024, 09:55:25 AM
I’ve still always maintained a yearning for it to be renamed Cadbury Park.
Title: Re: Chris Heck - President of Business Operations
Post by: cdward on January 15, 2024, 10:18:55 AM
I heard that Wispa a few years ago
Title: Re: Chris Heck - President of Business Operations
Post by: Towser on January 15, 2024, 10:21:19 AM
a little flakey if you ask me
Title: Re: Chris Heck - President of Business Operations
Post by: Smithy on January 15, 2024, 10:29:08 AM
I'm genuinely suprised that at the mention of a behind the scenes documentary during out most successful on-field season in decades, people are like "No thanks". I would LOVE to watch something like that.  Sure, filmed by us there is a high chance it's going to be mostly "propaganda" rather than warts and all coverage, but I find this sort of thing fascinating.  Who doesn't want to know more about what goes in behind the scenes at Emery's Villa?  Fuck it, if they added every hour-long team meeting as some sort of 'extra' I'd watch every single one!
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on January 15, 2024, 10:34:53 AM
As long as it doesn't include quizzes with Cash versus Watkins. I know footballers are meant to be thick but Christ, the pair of 'em took the biscuit on that recent Sky Sports (?) challenge thing.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on January 15, 2024, 10:35:44 AM
As long as it doesn't include quizzes with Cash versus Watkins. I know footballers are meant to be thick but Christ, the pair of 'em took the biscuit on that recent Sky Sports (?) challenge thing.

Seconds?
Title: Re: Chris Heck - President of Business Operations
Post by: Smithy on January 15, 2024, 11:26:04 AM
As long as it doesn't include quizzes with Cash versus Watkins. I know footballers are meant to be thick but Christ, the pair of 'em took the biscuit on that recent Sky Sports (?) challenge thing.

I imagine something akin to the Amazon "All or Nothing" series, rather than an extension of anything you see on social media.  Generally speaking, I've really enjoyed pretty much all of them. Even those about sports in which I have little interest.  They're basically work-based documentaries. The Dallas Cowboys one, from 2017 for example, was really good. I haven't watched the recent Newcastle one, however.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on January 15, 2024, 01:59:59 PM
As long as it doesn't include quizzes with Cash versus Watkins. I know footballers are meant to be thick but Christ, the pair of 'em took the biscuit on that recent Sky Sports (?) challenge thing.

I imagine something akin to the Amazon "All or Nothing" series, rather than an extension of anything you see on social media.  Generally speaking, I've really enjoyed pretty much all of them. Even those about sports in which I have little interest.  They're basically work-based documentaries. The Dallas Cowboys one, from 2017 for example, was really good. I haven't watched the recent Newcastle one, however.

I too, until recently, had watched all the All or Nothing NFL ones, despite finding american football utterly tedious, and agree, they are very good indeed
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on January 15, 2024, 02:52:54 PM
I've only seen the Sunderland Netflix one and a bit of the Leeds one. Liked them both. The Arsenal one put me off because of how cringey I expected Arteta to be behind closed doors. Sorry Mikel.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on January 15, 2024, 02:54:37 PM
Don't apologise, he's a prick.
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on January 15, 2024, 03:31:38 PM
Don't apologise, he's a prick.

You seen him eating steak straight from Salt Bae's* fork?.. Fuck me.

*C&nt Bae.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on January 15, 2024, 03:47:58 PM
Don't apologise, he's a prick.

You seen him eating steak straight from Salt Bae's* fork?.. Fuck me.

*C&nt Bae.

****** meets ******

https://x.com/eurofootcom/status/1745894720641913139?s=20
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on January 15, 2024, 03:54:29 PM
Everything that’s wrong with the modern cult of celebrity in one small clip, I think I’ve just been a bit sick in my mouth. ******.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 15, 2024, 04:07:31 PM
Everything that’s wrong with the modern cult of celebrity in one small clip, I think I’ve just been a bit sick in my mouth. ******.

Indeed, fucking hell. You  know how everything Emery says and does makes you like him just a little bit more. Well the exact opposite is true for Arteta, who is now my least favourite ever manager by a huge margin.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on January 15, 2024, 04:09:54 PM
Good God, if that's not bringing the game into disrepute what is?
Title: Re: Chris Heck - President of Business Operations
Post by: LeeS on January 15, 2024, 04:14:10 PM
Holy fuck. That is revolting
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on January 15, 2024, 04:17:53 PM
Hahaha, that is hilarious.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on January 15, 2024, 04:28:46 PM
I have got a sort of grudging respect for that cook for getting these cretins to pay those sort of prices for meat with airpit hair on it, and that he also gets them to eat gold.
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on January 15, 2024, 04:41:21 PM
His restaurant idea is just a posh Berni Inn. (One for the kids there)
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on January 15, 2024, 04:44:06 PM
Sorry chaps. I forgot it’s nearly tea time back home. That is rather vomit inducing. And especially how that pretentious prick holds the hand of the wanker wearing sunglasses as he chews. Just grotesque.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on January 15, 2024, 04:46:56 PM
Can't stand anyone serving fucking about at my table, just give me my dinner and fuck off. What's that? Is everything to my liking? Yeah it was, until you interrupted you berk.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on January 15, 2024, 04:48:14 PM
Can't stand anyone serving fucking about at my table, just give me my dinner and fuck off. What's that? Is everything to my liking? Yeah it was, until you interrupted you berk.

Out here, I fucking hate when they ask “so how’s your first bite?” Like do fuck off and let me eat in peace.
Title: Re: Chris Heck - President of Business Operations
Post by: brontebilly on January 15, 2024, 04:49:04 PM
Everything that’s wrong with the modern cult of celebrity in one small clip, I think I’ve just been a bit sick in my mouth. ******.

Indeed, fucking hell. You  know how everything Emery says and does makes you like him just a little bit more. Well the exact opposite is true for Arteta, who is now my least favourite ever manager by a huge margin.

He did sell us Martinez!
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on January 15, 2024, 04:51:04 PM
Martinez escaped Arsenal and Arteta.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on January 15, 2024, 04:51:43 PM
Can't stand anyone serving fucking about at my table, just give me my dinner and fuck off. What's that? Is everything to my liking? Yeah it was, until you interrupted you berk.

Out here, I fucking hate when they ask “so how’s your first bite?” Like do fuck off and let me eat in peace.

Oh that would send me over the top.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 15, 2024, 04:54:51 PM
I have got a sort of grudging respect for that cook for getting these cretins to pay those sort of prices for meat with airpit hair on it, and that he also gets them to eat gold.

My mate who likes that sort of things got a table when he did a "pop up" in London, and he invited me along. The steak was alright I suppose, but no better than you'd pay a 10th of the price for in a Miller and Carter or somewhere like that. And if I wanted a sweaty Turkish bloke to slice a piece of meat for me I could go to our local kebab shop in Uppingham and pay a tenner instead of £200. It was something like a tenner for a small glass of diet coke.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on January 15, 2024, 04:57:28 PM
Fucker should be wearing a hairnet for a start.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on January 15, 2024, 05:39:41 PM
Can't stand anyone serving fucking about at my table, just give me my dinner and fuck off. What's that? Is everything to my liking? Yeah it was, until you interrupted you berk.

Strangely enough, i was looking for something and read this earlier by the queens son (?) who disagrees with you.

https://www.countrylife.co.uk/food-drink/ill-have-a-side-of-drama-please-time-for-a-tableside-cooking-renaissance-262801
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on January 15, 2024, 05:56:00 PM
No further questions your honour.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on January 15, 2024, 06:08:10 PM
His restaurant idea is just a posh Berni Inn. (One for the kids there)

"You have three restaurants. Berni Inn has thousands. Jealous?"
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on January 15, 2024, 06:10:29 PM
I have got a sort of grudging respect for that cook for getting these cretins to pay those sort of prices for meat with airpit hair on it, and that he also gets them to eat gold.

And if I wanted a sweaty Turkish bloke to slice a piece of meat for me

I'm aware of a sauna in East London called Chariots. My understanding is that all your needs will be met there. PM me.
Title: Re: Chris Heck - President of Business Operations
Post by: andyh on January 15, 2024, 07:28:10 PM
Reading that Heck article, the biggest conclusion I can come to is that William Turvill is a twat.
Title: Re: Chris Heck - President of Business Operations
Post by: andyh on January 15, 2024, 07:33:46 PM
I dont want a behind the scenes bollocks.

Could they just make it so we could, you know, buy beers at half time. 
I’m not interested in buying a pint. I go to watch the football and would love to see what goes on behind the scenes.
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on January 15, 2024, 07:35:41 PM
Maybe they'll show the staff training pint-pulling module. That'll be fun.
Title: Re: Chris Heck - President of Business Operations
Post by: itbrvilla on January 23, 2024, 10:10:10 PM
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 23, 2024, 10:52:13 PM


What a load of shite this bloke talks. Heck hasn't just been "listening and watching" at all. He cancelled the new crest almost as soon as he set foot through the door.
Title: Re: Chris Heck - President of Business Operations
Post by: Axl Rose on January 23, 2024, 11:17:34 PM


What a load of shite this bloke talks. Heck hasn't just been "listening and watching" at all. He cancelled the new crest almost as soon as he set foot through the door.

Agreed, mate.

I can't stand his tedious shite.
Title: Re: Chris Heck - President of Business Operations
Post by: paul_e on January 23, 2024, 11:26:03 PM
I'm not a fan either but the early points in that video make sense to me, I think the amount of flak Heck has had so far is over the top and that's clearly the starting point for the video.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on January 23, 2024, 11:27:08 PM


What a load of shite this bloke talks. Heck hasn't just been "listening and watching" at all. He cancelled the new crest almost as soon as he set foot through the door.

Agreed, mate.

I can't stand his tedious shite.

He is good when he's talking about on-pitch stuff, I like his content, but anything off-the-pitch and he tends to sound considerably less credible.
Title: Re: Chris Heck - President of Business Operations
Post by: Rudy Can't Fail on January 23, 2024, 11:46:57 PM
I can't take his level of excitement. How old would Seattle Villan be now? Nah, couldn't be..
Title: Re: Chris Heck - President of Business Operations
Post by: sid1964 on January 24, 2024, 06:34:43 AM
So there are 10 of us on here that dont like what Heck is doing - as long as he has the backing of the owners, he is going nowhere.

I am sure that every decision he is making, the owners are in full agreement with.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on January 24, 2024, 06:47:23 AM
So there are 10 of us on here that dont like what Heck is doing - as long as he has the backing of the owners, he is going nowhere.

I am sure that every decision he is making, the owners are in full agreement with.
I don’t think anyone believes Heck is going anywhere soon.
It will depend on how successful the owners perceive him to be.
However, he has not made a good start from a PR  /communications perspective.
They “let them eat cake strategy “ has not  been shown to provide long term success.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on January 24, 2024, 08:41:21 AM
Heck's only going to be judged on improving our commercial revenue. That will have already gone up, plus there's the Adidas deal next year and whatever else they're looking to do to get the cash in.

His next big challenge is going to be replacing BK8 with something more 'on-brand' and sexy. I wouldn't be surprised if that deal is cut early if we get in the Champions League, especially as CL may be less attractive to them as the logo won't be worn in some countries anyway.

If he goes and gets a main sponsor that brings in big bucks and is a more respectable and attractive brand partner, he'll have done a big part of his job.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on January 24, 2024, 09:49:35 AM
Heck's only going to be judged on improving our commercial revenue. That will have already gone up, plus there's the Adidas deal next year and whatever else they're looking to do to get the cash in.

His next big challenge is going to be replacing BK8 with something more 'on-brand' and sexy. I wouldn't be surprised if that deal is cut early if we get in the Champions League, especially as CL may be less attractive to them as the logo won't be worn in some countries anyway.

If he goes and gets a main sponsor that brings in big bucks and is a more respectable and attractive brand partner, he'll have done a big part of his job.
I agree with all of that. But he has in a very short time pissed off a lot of people, the fact that Canadian bloke makes a video about it proves the point.
They were all schoolboy mistakes because the messaging was so poorly executed, and pissing off lots of supporters within such a short time period brings its own pressure.
Heck and his Canadian fanboy don’t even understand because culturally they don’t get it.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 24, 2024, 09:57:59 AM
That podcast is terrible. A few weeks ago when the new badge appeared, he said he'd donate £100 to Acorns if it was really, and then listed all the stuff that was shit about it. Clearly not understanding that a club isn't going to apply for a trademark on something it has no plans on using. Now he's trying to defend Heck's atrocious new effort.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on January 24, 2024, 10:01:05 AM
That podcast is terrible. A few weeks ago when the new badge appeared, he said he'd donate £100 to Acorns if it was really, and then listed all the stuff that was shit about it. Clearly not understanding that a club isn't going to apply for a trademark on something it has no plans on using. Now he's trying to defend Heck's atrocious new effort.
I could tell a story about a recent event that highlights the cultural difference across the Atlantic but it would probably bore everyone, so I won’t.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on January 24, 2024, 10:03:20 AM
Thank you.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 24, 2024, 10:03:40 AM
It doesn't usually stop you, so go on! ;)
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on January 24, 2024, 11:11:40 AM
That podcast is terrible. A few weeks ago when the new badge appeared, he said he'd donate £100 to Acorns if it was really, and then listed all the stuff that was shit about it. Clearly not understanding that a club isn't going to apply for a trademark on something it has no plans on using. Now he's trying to defend Heck's atrocious new effort.

And I don't get the argument that we are not allowed to criticise Heck because he hasn't been here long enough.

Utter bollocks.

If he is doing things that I don't think are to the positive of the club, then if that starts on day one, then criticism is warranted from day one.

And the same goes for praise.

The fact that he has mostly done things that warrant criticism is on him & not the fans / customers criticising him.

As for not being allowed to criticise him without criticising the owners, yes, the owners make final decision.

However, they are also delegating a large role & responsibility to Heck. If its all down to the owners, & them alone, then what the fuck is Heck doing here?

Having said that, yes, the owners warrant some criticism for not being brave enough to tell him "no".

And I will add, just because there are some majorly positive things happening at the club at the moment, doesn't mean that the owners / manager / board members, etc, cant be criticised.

If their actions warrant criticism, then so be it. Same with praise.

Not everything has to be all doom & gloom & not everything has to be all candy-floss grass & lollipop trees.

The truth is often found in the grey areas.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on January 24, 2024, 11:16:13 AM
Well said Pablo.

Heck has made two major decisions in a short time, neither making a whole lot of sense, neither particularly popular and both a major distraction to the club at an important moment.

And both communicated really badly.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on January 24, 2024, 11:30:24 AM
I was just wondering if he pronounced the H in his last name or whether it was like 'herb'.

That led me to wonder who would win in a fight between him and Big Eck.

Then I realised I need to do some fucking work.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on January 24, 2024, 11:31:44 AM
Big Eck is Glaswegian. Case closed.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on January 24, 2024, 11:53:56 AM
My money would definitely be on him too!
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on January 24, 2024, 12:30:20 PM
Is that Holy Trinity bloke our own BCVillain?
Title: Re: Chris Heck - President of Business Operations
Post by: Hookeysmith on January 24, 2024, 01:25:17 PM
Is that Holy Trinity bloke our own BCVillain?

As in British Columbia...interesting
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on January 24, 2024, 01:27:24 PM
Is that Holy Trinity bloke our own BCVillain?

As in British Columbia...interesting

I always assumed BCVillain is a yam-yam.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on January 24, 2024, 01:28:45 PM
I just thought he was really old.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on January 24, 2024, 01:32:17 PM
As opposed to AD Villain.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on January 24, 2024, 08:03:01 PM
Heck has announced the members of our 2024/25 Honorary Anniversary Board.

• Mervyn King, Lord King of Lothbury
• Ian Taylor
• Brian Little
• Dennis Mortimer
• Thomas Hitzlsperger
• Katherine Merry
• Marisa Ewers
• Guy Rippon
• Guri Nandra
• Aaron Jones
• Rob Bishop
• Pam Bridgewater
• David Bridgewater
Title: Re: Chris Heck - President of Business Operations
Post by: john e on January 24, 2024, 08:05:35 PM
Heck has announced the members of our 2024/25 Honorary Anniversary Board.

• Mervyn King, Lord King of Lothbury
• Ian Taylor
• Brian Little
• Dennis Mortimer
• Thomas Hitzlsperger
• Katherine Merry
• Marisa Ewers
• Guy Rippon
• Guri Nandra
• Aaron Jones
• Rob Bishop
• Pam Bridgewater
• David Bridgewater


Where’s Dave ?
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on January 24, 2024, 08:13:21 PM
Heck has announced the members of our 2024/25 Honorary Anniversary Board.

• Mervyn King, Lord King of Lothbury
• Ian Taylor
• Brian Little
• Dennis Mortimer
• Thomas Hitzlsperger
• Katherine Merry
• Marisa Ewers
• Guy Rippon
• Guri Nandra
• Aaron Jones
• Rob Bishop
• Pam Bridgewater
• David Bridgewater
* Ian Robathan
* Jonathan Fear
* Nigel Callaghan

Blimey some corkers there.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on January 24, 2024, 08:13:45 PM
Hitz lives!
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on January 24, 2024, 08:16:51 PM
Heck has announced the members of our 2024/25 Honorary Anniversary Board.

• Mervyn King, Lord King of Lothbury
• Ian Taylor
• Brian Little
• Dennis Mortimer
• Thomas Hitzlsperger
• Katherine Merry
• Marisa Ewers
• Guy Rippon
• Guri Nandra
• Aaron Jones
• Rob Bishop
• Pam Bridgewater
• David Bridgewater

You really can never have too many Bridgewaters. Clearly.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 24, 2024, 08:20:36 PM
Heck has announced the members of our 2024/25 Honorary Anniversary Board.

• Mervyn King, Lord King of Lothbury
• Ian Taylor
• Brian Little
• Dennis Mortimer
• Thomas Hitzlsperger
• Katherine Merry
• Marisa Ewers
• Guy Rippon
• Guri Nandra
• Aaron Jones
• Rob Bishop
• Pam Bridgewater
• David Bridgewater

Thought there be more of a Class of 82 contingent. Other than Rob Bishop who is the fan who writes books I think, I haven't heard of anybody after Hitz in the list. Who are they all?
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on January 24, 2024, 08:25:51 PM
Heck has announced the members of our 2024/25 Honorary Anniversary Board.

• Mervyn King, Lord King of Lothbury
• Ian Taylor
• Brian Little
• Dennis Mortimer
• Thomas Hitzlsperger
• Katherine Merry
• Marisa Ewers
• Guy Rippon
• Guri Nandra
• Aaron Jones
• Rob Bishop
• Pam Bridgewater
• David Bridgewater

Thought there be more of a Class of 82 contingent. Other than Rob Bishop who is the fan who writes books I think, I haven't heard of anybody after Hitz in the list. Who are they all?

Rob Bishop was a local sports journalist for years.

Never heard of Katherine Merry?
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on January 24, 2024, 08:27:54 PM
Merry was alright at the 400m.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on January 24, 2024, 08:29:15 PM
Yeh Merry was a super former athlete and a big Villa fan.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on January 24, 2024, 08:29:53 PM
I wonder what that board will actually do.

Sit in a room whilst Heck presents what they're going to decide, probably.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on January 24, 2024, 08:33:11 PM
From a few years ago

Quote
Another is Dave Bridgewater, popularly known as “Bridge”, who is believed to be the only person to have attended all 89 of Villa’s UEFA ties.

At the time of the Besiktas tie, Bridge and his wife Pam were both employed in Villa’s Development Association office, and were allowed to take a couple of hours off to watch the game.

“It was a weird experience, very eerie,” recalls Pam, who still works for the club. “We sat in the directors’ box – but only because we weren’t allowed to sit anywhere else in the ground.

“Quite a lot of guests of the Beskitas directors were also there, so we managed to create a bit of atmosphere in that area!
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on January 24, 2024, 08:35:05 PM
Yeh Merry was a super former athlete and a big Villa fan.

I'm guessing Risso doesn't listen to 'Fighting Talk'. :)
Title: Re: Chris Heck - President of Business Operations
Post by: Rudy Can't Fail on January 24, 2024, 08:35:36 PM
I wonder what that board will actually do.

Sit in a room whilst Heck presents via Team or Zoom what they're going to decide, probably.

FTFY
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on January 24, 2024, 08:36:02 PM
Marissa Ewers is a former player and Guri Nandra is a Punjabi Villan.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 24, 2024, 08:36:55 PM
Yeh Merry was a super former athlete and a big Villa fan.

I'm guessing Risso doesn't listen to 'Fighting Talk'. :)

I'd honestly rather listen to Jazz FM.
Title: Re: Chris Heck - President of Business Operations
Post by: BC54 VFC on January 24, 2024, 08:40:45 PM
The fact that Heck has used the word 'of' immediately after 'comprising' in his second paragraph is really annoying me. Bad English will be having palpitations if he's seen that email!

Good to see Pam and Dave Bridgewater involved. I've known them since they used to sit in the front row of away coach 1 in the mid-70s. Very pleasant, down to earth, people and they'll certainly be able to represent 'ordinary' fans. 
Title: Re: Chris Heck - President of Business Operations
Post by: BC54 VFC on January 24, 2024, 08:45:08 PM
Is that Holy Trinity bloke our own BCVillain?

As in British Columbia...interesting

I always assumed BCVillain is a yam-yam.
Bishop's Castle? (S. Shropshire).
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on January 24, 2024, 08:48:00 PM
I'm guessing Risso doesn't listen to 'Fighting Talk'. :)

I'd honestly rather listen to Jazz FM.

Sounds like a suitable topic for Defend the Indefensible.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on January 24, 2024, 08:48:55 PM
I just remembered Buzz FM.
Title: Re: Chris Heck - President of Business Operations
Post by: SaddVillan on January 24, 2024, 09:00:59 PM

Let's cut the crap about Chris Heck and his role and accept the brutal truth.

Heck's here to put more bums on more seats and get them to spend more money, whilst at the same time bringing in as much as possible from reputable commercial sources.

Football's always been about money. William McGregor set up the Football League to provide clubs with "a fixity of fuxtures". Hitherto games were played as and when and he wanted to regularise and increase the income flow.

To Heck, history, tradition and heritage count for fuck all unless they can be monetised.

Painful for some to accept, but we're not going to become a top club without the appropriate financial muscle and that won't happen if we stick what we've done up until now.

Don't forget, he's been head hunted by Wes and Naseef and must, therefore have their support and they've already put over half a billion into the club - no wonder they're looking to bring in money from other sources.

For the future of Villa, it's crucial that Heck succeeds - there will be missteps for sure, but let's give the bloke a chance.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on January 24, 2024, 09:21:27 PM
We know he is here to put bums on seats and make more money. That's why some of us are confused as to why he cancelled our plans for more seats, more business/revenue raising potential and has mucked around so much with our brand we have two if not three different badges (or logos if we want to go all out corporate).

Not really logical with his brief now is it?
Title: Re: Chris Heck - President of Business Operations
Post by: Steve67 on January 24, 2024, 09:46:48 PM
There is a logic to what he said though.  Put a few thousand on the current gate, rather than lose around 7 thousand whilst the ground is being addressed.  Ok, so it's very 'live for today' but I can get why he's making hay whilst the sun shines.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on January 24, 2024, 09:53:07 PM
There is a logic to what he said though.  Put a few thousand on the current gate, rather than lose around 7 thousand whilst the ground is being addressed.  Ok, so it's very 'live for today' but I can get why he's making hay whilst the sun shines.

There was a conversation on here semi-recently about average indie bands. I can't say I care for much of their output, but Catatonia had a great lyric in one of their songs that went, "make hay not war". I'm all for it.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 24, 2024, 09:55:43 PM
There is a logic to what he said though.  Put a few thousand on the current gate, rather than lose around 7 thousand whilst the ground is being addressed.  Ok, so it's very 'live for today' but I can get why he's making hay whilst the sun shines.

He hasn't said the ground is being addressed though. He's just cancelled the expansion.
Title: Re: Chris Heck - President of Business Operations
Post by: Steve67 on January 24, 2024, 10:00:23 PM
I get that Risso, what he’s failed to tell us is what is the actual longer term plan is. But he’s still going to make us a bit more money with the extra seats. Strange not giving us the whole story.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on January 24, 2024, 10:06:56 PM
What extra seats though? Where are they going to go, and why's there no planning permission in?
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on January 24, 2024, 10:20:16 PM
Heck has communicated with us in a way that suggests he assumes we are thick and has no respect for us.

I might, at a push, agree with you on getting an extra 2-3k seats in, and then reassessing, if I had an idea where they would go and I saw planning permission. But the North is just increasingly a relic of a different era that needs replacing asap

But as of now, like the decision on the round badge, it just looks to me like he wants to rip up what his predecessor did so he can look all decisive, promise a few unicorns, tick a few boxes and move on to his next job.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Smith on January 24, 2024, 10:42:32 PM
The more I have thought about this then next season with centenary celebrations and potential CL football against a backdrop of a building site at one end of the ground makes no sense to me.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on January 24, 2024, 10:57:09 PM
The more I have thought about this then next season with centenary celebrations and potential CL football against a backdrop of a building site at one end of the ground makes no sense to me.

That's totally fine and understandable.

But he hasn't said what we're going to do instead, other than some flannel about 2 or 3,000 extra seats shoe-horned in, which doesn't stand up to the slightest bit of scrutiny.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on January 24, 2024, 11:01:10 PM
The more I have thought about this then next season with centenary celebrations and potential CL football against a backdrop of a building site at one end of the ground makes no sense to me.

The Holte was a building site for the Inter-Milan game, it was about half built. The Trinity side was a building site for half the 2000-01 season, the Luc Nillis stunner against Chelsea!

I don't see any of that as an argument for delaying/ceasing. it just goes to show we should have done it years ago so it would be ready for when we got back to the upper echelons. In fact, having the new stand rising up majestically as we progress through our 150th season would be a signal that we are here to stay and are, once again, at the vanguard within the game and with an evolving Villa Park fit for the future.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on January 24, 2024, 11:18:38 PM
We had no choice with The Holte though.

And in 00/01 it wasn't hard to get into VP, even after the Trinty was done the attendances were often 10-12k below capacity.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on January 24, 2024, 11:21:19 PM
Not this argument, again.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on January 24, 2024, 11:34:33 PM
Not this argument, again.

The club's home is a big deal, no?
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on January 24, 2024, 11:45:39 PM
Not this argument, again.

The club's home is a big deal, no?

It’s a huge deal. But this has been done to death based on what we know. The plans haven’t been cancelled. I am sure the owners, who Heck works for want to expand the ground. But they have paused those plans for the time being as they consider all the options. It’s unfortunate and disappointing but it might turn out for the best when you consider everything else that needs to be considered at Villa Park and the surrounding area. It’s just that we had this conversation for ages when it was initially announced.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on January 25, 2024, 01:44:12 AM

Let's cut the crap about Chris Heck and his role and accept the brutal truth.

Heck's here to put more bums on more seats and get them to spend more money, whilst at the same time bringing in as much as possible from reputable commercial sources.

Football's always been about money. William McGregor set up the Football League to provide clubs with "a fixity of fuxtures". Hitherto games were played as and when and he wanted to regularise and increase the income flow.

To Heck, history, tradition and heritage count for fuck all unless they can be monetised.

Painful for some to accept, but we're not going to become a top club without the appropriate financial muscle and that won't happen if we stick what we've done up until now.

Don't forget, he's been head hunted by Wes and Naseef and must, therefore have their support and they've already put over half a billion into the club - no wonder they're looking to bring in money from other sources.

For the future of Villa, it's crucial that Heck succeeds - there will be missteps for sure, but let's give the bloke a chance.

Does anybody feel patronised when people think they’re explaining things that everybody already understands?
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on January 25, 2024, 03:31:26 AM

Let's cut the crap about Chris Heck and his role and accept the brutal truth.

Heck's here to put more bums on more seats and get them to spend more money, whilst at the same time bringing in as much as possible from reputable commercial sources.

Football's always been about money. William McGregor set up the Football League to provide clubs with "a fixity of fuxtures". Hitherto games were played as and when and he wanted to regularise and increase the income flow.

To Heck, history, tradition and heritage count for fuck all unless they can be monetised.

Painful for some to accept, but we're not going to become a top club without the appropriate financial muscle and that won't happen if we stick what we've done up until now.

Don't forget, he's been head hunted by Wes and Naseef and must, therefore have their support and they've already put over half a billion into the club - no wonder they're looking to bring in money from other sources.

For the future of Villa, it's crucial that Heck succeeds - there will be missteps for sure, but let's give the bloke a chance.

Does anybody feel patronised when people think they’re explaining things that everybody already understands?
Missteps ffs.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on January 25, 2024, 07:45:14 AM
As much as I enjoyed Hitz’s goals for us, did he even get to 100 appearances?
Title: Re: Chris Heck - President of Business Operations
Post by: FatSam on January 25, 2024, 08:00:30 AM
As much as I enjoyed Hitz’s goals for us, did he even get to 100 appearances?
No, but he was with us from youth level, and went on to win a league title, international caps, and become a football administrator, so I imagine he brings more to the conversation than Gabby for example.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on January 25, 2024, 08:03:52 AM
As much as I enjoyed Hitz’s goals for us, did he even get to 100 appearances?

114 appearances. It's a shame we couldn't keep him longer.

In this day and age, having gay people represented is a positive when celebrating and promoting the club.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on January 25, 2024, 08:16:32 AM
As much as I enjoyed Hitz’s goals for us, did he even get to 100 appearances?

114 appearances. It's a shame we couldn't keep him longer.

In this day and age, having gay people represented is a positive when celebrating and promoting the club.

Quite right.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on January 25, 2024, 08:53:38 AM
Hitz also single handedly invented the Germano-Brummie accent.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on January 25, 2024, 08:54:38 AM
Hitz also single handedly invented the Germano-Brummie accent.

Gummie? or Deummie?  ;D
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on January 25, 2024, 09:01:23 AM
Not this argument, again.

The club's home is a big deal, no?

It’s a huge deal. But this has been done to death based on what we know. The plans haven’t been cancelled. I am sure the owners, who Heck works for want to expand the ground. But they have paused those plans for the time being as they consider all the options. It’s unfortunate and disappointing but it might turn out for the best when you consider everything else that needs to be considered at Villa Park and the surrounding area. It’s just that we had this conversation for ages when it was initially announced.

People at the FAB meeting specifically mentioned that the way he discussed the north stand left no doubt about it - cancelled not paused, even if he may not have used the word.

All he has to do is start talking about things we ARE going to do rather than just stuff we are not, or it sounds small time

Then stop trying to pull the wool over the eyes of people who have significantly more experience of people who run football clubs. For example, the absolute illusion that anyone at all contributed to the new new badge design other than him and his peers. Or the idea that the old new badge was being ‘reevaluated’ rather than scrapped, or that it was a one season badge to celebrate Rotterdam.

These are all things which are palpably not true, just utter nonsense. I am sure he is good at his job but he needs to stop treating us like morons who will believe anything he says.

I very much suspect that there are two more recent utterances which are also rubbish - somehow adding another 3,000 seats and the no consideration whatsoever of moving or rebuilding.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on January 25, 2024, 09:04:31 AM
The more I have thought about this then next season with centenary celebrations and potential CL football against a backdrop of a building site at one end of the ground makes no sense to me.
It makes perfect sense to me.  It's a statement, we're not standing still this is the start of the next 150 years.  We're building one of the best stand-alone stands in the country.

For me, the only acceptable reason for putting off the build is that we've decided it's not big and ambitious enough.  Not that it's too much too fast.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on January 25, 2024, 09:05:00 AM
As much as I enjoyed Hitz’s goals for us, did he even get to 100 appearances?

114 appearances. It's a shame we couldn't keep him longer.

In this day and age, having gay people represented is a positive when celebrating and promoting the club.

Quite right.

It’s also important that there is some input from an international perspective rather then just people who live in places on the number 11 route.

We can’t just have local people agreeing that Heck is right and pretend to be a global club.
Title: Re: Chris Heck - President of Business Operations
Post by: algy on January 25, 2024, 09:23:59 AM
The more I have thought about this then next season with centenary celebrations and potential CL football against a backdrop of a building site at one end of the ground makes no sense to me.
It makes perfect sense to me.  It's a statement, we're not standing still this is the start of the next 150 years.  We're building one of the best stand-alone stands in the country.

For me, the only acceptable reason for putting off the build is that we've decided it's not big and ambitious enough.  Not that it's too much too fast.
Yeah, willing to give Heck more time personally (and I know NSWE hang on to my every utterance on the matter). Stop the badge change, don't build the new North Stand - fine. But I'd hope there would be some better alternative to both of those in the next year or so. Because both are still problems - we still need a bigger stadium, and the Lerner badge is still shit.

Just hope over the next 12-18 months there's a clear vision as to where we're going cos at the moment it feels like we've got the business version of Gerrard.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on January 25, 2024, 09:29:05 AM
Yes! The Gerrard thing. I get that.

It’s the sort of putting the dampers on things vibes.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on February 15, 2024, 11:50:15 AM
Oh dear…. Might not be true…

https://twitter.com/avfcstaff/status/1757817987132690662?s=46&t=yx2YnlcR5gNKfa4FgGjd7A
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 15, 2024, 12:05:15 PM
Oh dear…. Might not be true…

https://twitter.com/avfcstaff/status/1757817987132690662?s=46&t=yx2YnlcR5gNKfa4FgGjd7A

Based on the excellent communication skills he's employed thus far, I can't believe this is true of the fantastic Mr Heck.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on February 15, 2024, 12:06:45 PM
Oh dear…. Might not be true…

https://twitter.com/avfcstaff/status/1757817987132690662?s=46&t=yx2YnlcR5gNKfa4FgGjd7A

Based on the excellent communication skills he's employed thus far, I can't believe this is true of the fantastic Mr Heck.

That does not make good reading at all and resonates with the statement made after he left the club in New York.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on February 15, 2024, 12:10:15 PM
The Gerrard period taught me a big lesson.

The everyday fan actually is usually bang on about things. The person on the terrace can see when it isn't working out. For months with Gerrard I tried to convince myself it might work and ignored the growing consensus here and elsewhere. I also ignored my gut.

With Heck it has felt wrong from the minute the round badge was jettisoned and then the bizarre 'pause' of the new stand (among other things).

I don't know who issues this document but it reads like quite a credible one to me. How much harm is being done every single week?
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 15, 2024, 12:10:21 PM
Inept and now an alleged wrong ‘un. Winning combination.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on February 15, 2024, 12:12:11 PM
Whether it is true or not having worked for American-led companies some of that sounds familiar.

Staff being sacked on the spot with no real justification other than the CEO mood, circumnavigating employment law, speaking inappropriately of other staff in front of people...
Title: Re: Chris Heck - President of Business Operations
Post by: frank black on February 15, 2024, 12:12:25 PM
He’ll be gone soon, if this behavior is true
Title: Re: Chris Heck - President of Business Operations
Post by: BC Villain on February 15, 2024, 12:14:21 PM
Tom Fox mk 2
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on February 15, 2024, 12:17:03 PM
There's something about that letter that's just too perfect, if that's the right word to use. It came from an anonymous XformerlyknownasTwitter source with a handful of followers.   
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on February 15, 2024, 12:20:44 PM
I'm a natural sceptic, so I'm not sure if it is true or not. The Twitter account has only recently been set up - which would be the thing to do if you have a grievance, but it could just as easily be a total wind-up.

That said if all of it turned out to be true is would hardly be a surprise.

Title: Re: Chris Heck - President of Business Operations
Post by: Ads on February 15, 2024, 12:27:48 PM
I look forward to two days of arguing over something to confirm a prejudice one way or the other without ever being able to confirm the bona fides of the source material. This is now the zeitgeist and ACL chatter is passé. Yaaaaaaay Internet!
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 15, 2024, 12:29:21 PM
There's something about that letter that's just too perfect, if that's the right word to use. It came from an anonymous XformerlyknownasTwitter source with a handful of followers.   

I'd imagine that account was created solely to release the document.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 15, 2024, 12:30:02 PM
I look forward to two days of arguing over something to confirm a prejudice one way or the other without ever being able to confirm the bona fides of the source material. This is now the zeitgeist and ACL chatter is passé. Yaaaaaaay Internet!

No you don't, you corporate shill.
Title: Re: Chris Heck - President of Business Operations
Post by: john2710 on February 15, 2024, 12:30:34 PM
It's bullshit. Until proven otherwise.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 15, 2024, 12:32:18 PM
I think someone needs to have a word with Chris about UK employment law, looking at that.

I used to work for a company that was taken over by a US listed company halfway through my time there. The difference in day to day culture with it becoming firstly, an American company, and secondly, a listed American company was massive.

I mean that in general, day to day operations sense, not that all of a sudden they started sacking everyone or anything like that, but there was a period of significant misunderstanding usually around what you can and can not do in the UK versus the US.
Title: Re: Chris Heck - President of Business Operations
Post by: sid1964 on February 15, 2024, 12:33:29 PM
i am sure that our owners would not stand for this type of behaviour from any one of their employees.

IF TRUE - then Mr. Heck will be gone from the club, if it is not true, whoever posted this on the internet will need very deep pockets, with the potential damage to the club and Mr Heck's reputation.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on February 15, 2024, 12:35:16 PM
Bloody hell.

Notwithstanding my misgivings on the badge and stand development, I thought we had someone well qualified to really drive our commercial success, which is vital to succeed in the PL.  Reading this it seems he's an absolute prick and we'll probably be looking for a replacement soon.  It's always seems to be 2 steps forward 1 back with Villa at the moment.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 15, 2024, 12:35:24 PM
i am sure that our owners would not stand for this type of behaviour from any one of their employees.

IF TRUE - then Mr. Heck will be gone from the club, if it is not true, whoever posted this on the internet will need very deep pockets, with the potential damage to the club and Mr Heck's reputation.

One of our owners thinks Abu Dhabi has a perfect system of governance so I wouldn't hold your breath.

Edit: and the other one is an American billionaire. Breathe.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on February 15, 2024, 12:36:37 PM
Yeah, we don't know if it is genuine and we don't know why it was released

What we do know is that it has been released and if it is genuine those who released it would have good reason to protect their identity.

Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 15, 2024, 12:36:41 PM
It could be worse, at least he hasn't done his ACL.

Joking apart, it would be so 'Villa' to get the football part of the business in brilliant shape, to have a world class manager running the team, a fucking transfer market assassin like Monchi doing his stuff, and for the club to be in the very upper reaches of the table only to then have the 'business' side of it turn into a great big barrel of bin juice.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 15, 2024, 12:37:43 PM
i am sure that our owners would not stand for this type of behaviour from any one of their employees.

IF TRUE - then Mr. Heck will be gone from the club, if it is not true, whoever posted this on the internet will need very deep pockets, with the potential damage to the club and Mr Heck's reputation.

One of our owners thinks Abu Dhabi has a perfect system of governance so I wouldn't hold your breath.

Edit: and the other one is an American billionaire. Breathe.

Who made most of his fortune from sub-prime mortgages.

Not dissing Wes here, I still like him.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on February 15, 2024, 12:38:28 PM
It could be worse, at least he hasn't done his ACL.

Joking apart, it would be so 'Villa' to get the football part of the business in brilliant shape, to have a world class manager running the team, a fucking transfer market assassin like Monchi doing his stuff, and for the club to be in the very upper reaches of the table only to then have the 'business' side of it turn into a great big barrel of bin juice.

To be honest, without seeing this letter this was my assessment of how things have been since last summer. Based on the badge, ticketing, paused redevelopment and communications
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 15, 2024, 12:39:05 PM
i am sure that our owners would not stand for this type of behaviour from any one of their employees.

IF TRUE - then Mr. Heck will be gone from the club, if it is not true, whoever posted this on the internet will need very deep pockets, with the potential damage to the club and Mr Heck's reputation.

One of our owners thinks Abu Dhabi has a perfect system of governance so I wouldn't hold your breath.

Edit: and the other one is an American billionaire. Breathe.

Who made most of his fortune from sub-prime mortgages.

Not dissing Wes here, I still like him.

I'm dissing him, and I don't (based mainly on that light grey/blue-checked suit he wore when they bought us).
Title: Re: Chris Heck - President of Business Operations
Post by: Nelly on February 15, 2024, 12:39:34 PM
It makes for very troubling reading if only a bit of that letter is true.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 15, 2024, 12:40:48 PM
i am sure that our owners would not stand for this type of behaviour from any one of their employees.

IF TRUE - then Mr. Heck will be gone from the club, if it is not true, whoever posted this on the internet will need very deep pockets, with the potential damage to the club and Mr Heck's reputation.

One of our owners thinks Abu Dhabi has a perfect system of governance so I wouldn't hold your breath.

Edit: and the other one is an American billionaire. Breathe.

Who made most of his fortune from sub-prime mortgages.

Not dissing Wes here, I still like him.

I'm dissing him, and I don't (based mainly on that light grey/blue-checked suit he wore when they bought us).

I have mild objections to his hair style.
Title: Re: Chris Heck - President of Business Operations
Post by: sid1964 on February 15, 2024, 12:40:54 PM
the person who sits by me is a senior manager at Villa in the Finance department - (when I have asked them about working at Villa) they seem to like Chris
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 15, 2024, 12:43:08 PM
the person who sits by me is a senior manager at Villa in the Finance department - (when I have asked them about working at Villa) they seem to like Chris

Did he twitch and look over his shoulder as he said it?
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 15, 2024, 12:51:25 PM
all looks a bit suspect to me , whacking it onto social media adds to the lack of credibility
Title: Re: Chris Heck - President of Business Operations
Post by: paul_e on February 15, 2024, 12:58:08 PM
I don't know if that's real or not and won't make an attempt to guess but if I wanted to create something to make Heck look bad I'd include most of the stuff that's in there because it feeds perfectly into the facts that he's american, he's done things fans don't like and there were stories of him upsetting people at New York Red Bulls(or whatever they're called). I think Dave W sees the same thing with his "too perfect" comment as well, it's painting him as the worst possible charicature of an american going to a UK business.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 15, 2024, 01:08:20 PM
I don't know if that's real or not and won't make an attempt to guess but if I wanted to create something to make Heck look bad I'd include most of the stuff that's in there because it feeds perfectly into the facts that he's american, he's done things fans don't like and there were stories of him upsetting people at New York Red Bulls(or whatever they're called). I think Dave W sees the same thing with his "too perfect" comment as well, it's painting him as the worst possible charicature of an american going to a UK business.

That last point is true, but he's kind of on public record as being a caricature of the worst kind of American going into a UK business, which makes it easy to believe (whilst I acknowledge it might be total bollocks).
Title: Re: Chris Heck - President of Business Operations
Post by: Simon Page on February 15, 2024, 01:12:59 PM
Has the FAB (or any of its members) received this?
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on February 15, 2024, 01:13:43 PM
I don't know if that's real or not and won't make an attempt to guess but if I wanted to create something to make Heck look bad I'd include most of the stuff that's in there because it feeds perfectly into the facts that he's american, he's done things fans don't like and there were stories of him upsetting people at New York Red Bulls(or whatever they're called). I think Dave W sees the same thing with his "too perfect" comment as well, it's painting him as the worst possible caricature of an american going to a UK business.

That's a fair point. It's all a bit broad brush. 
Title: Re: Chris Heck - President of Business Operations
Post by: Nii Lamptey on February 15, 2024, 01:19:23 PM
I'd normally put this down to bullshit, but I've had my doubts about this guy since the start. Staff fearing retaliation aren't exactly going to be singing what's going on from the rooftops are they?

I kind of hope it's true and we can get that 'cocksucker' out of our club. Absolutely nothing of any worth has come from his appointment (*I feel the Adidas deal would have happened regardless).
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 15, 2024, 01:24:10 PM
all looks a bit suspect to me , whacking it onto social media adds to the lack of credibility

If they wanted to get this letter out to as many people as quickly, whilst remaining anonymous, what else would they have done?

Not making any inference here that it's true or untrue, but I'd be interested to know how they could have achieved the above quicker and as effectively.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on February 15, 2024, 01:26:56 PM
I don't know anyone at Villa any more so can't ask if any of it can be corroborated. There must be a couple of people on here with some decent contacts still?
Title: Re: Chris Heck - President of Business Operations
Post by: Richard E on February 15, 2024, 01:28:59 PM
They need a decent employment lawyer. If I come across any I’ll let you know.
Title: Re: Chris Heck - President of Business Operations
Post by: Richard E on February 15, 2024, 01:37:16 PM
I think someone needs to have a word with Chris about UK employment law, looking at that.

I used to work for a company that was taken over by a US listed company halfway through my time there. The difference in day to day culture with it becoming firstly, an American company, and secondly, a listed American company was massive.

I mean that in general, day to day operations sense, not that all of a sudden they started sacking everyone or anything like that, but there was a period of significant misunderstanding usually around what you can and can not do in the UK versus the US.

There’s been a case recently where a US company thought it could import its redundancy procedure (or lack thereof) wholesale into this country and the Employment Appeal
Tribunal was of course having none of it.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 15, 2024, 01:45:14 PM
There's a lot that could easily be made up and assumed.

But there does seem to be a hint of specificity regarding a recent contract award.

At any rate, I'd expect that if they are breaching employment law then we will be hearing about it sooner rather than later.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 15, 2024, 01:47:47 PM
all looks a bit suspect to me , whacking it onto social media adds to the lack of credibility

If they wanted to get this letter out to as many people as quickly, whilst remaining anonymous, what else would they have done?

Not making any inference here that it's true or untrue, but I'd be interested to know how they could have achieved the above quicker and as effectively.
i'm not sure it's the right way to go about lodging very serious accusations - sharing it on social media before the other side has had chance to respond ? If you're serious you get legal help and guidance not throw everything up on X
Title: Re: Chris Heck - President of Business Operations
Post by: Nii Lamptey on February 15, 2024, 01:49:55 PM
I don't know anyone at Villa any more so can't ask if any of it can be corroborated. There must be a couple of people on here with some decent contacts still?

A mate of mine knows someone in charge of a department at Villa - He's just asked about it for me and got a blunt 'no comment' reply. Silence speaks a thousand words.
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on February 15, 2024, 01:53:02 PM
Anyone could type that up and share it on twatter.  We dont know if its true or not but i would imagine wes and nas would take this very seriously.

I mean if he labelled me a cock sucker i would be on the phone to my solicitor
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 15, 2024, 01:54:06 PM
Anyone could type that up and share it on twatter.  We dont know if its true or not but i would imagine wes and nas would take this very seriously.

I mean if he labelled me a cock sucker i would be on the phone to my solicitor

Well yeah, anyone could, but why would they?
Title: Re: Chris Heck - President of Business Operations
Post by: Mouse Potato on February 15, 2024, 01:59:41 PM
Anyone could type that up and share it on twatter.  We dont know if its true or not but i would imagine wes and nas would take this very seriously.

I mean if he labelled me a cock sucker i would be on the phone to my solicitor

Does everybody have a solicitor?  I think I'm missing out.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on February 15, 2024, 02:00:20 PM
Anyone could type that up and share it on twatter.  We dont know if its true or not but i would imagine wes and nas would take this very seriously.

I mean if he labelled me a cock sucker i would be on the phone to my solicitor

Does everybody have a solicitor?  I think I'm missing out.
Only cock suckers.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on February 15, 2024, 02:00:47 PM
the person who sits by me is a senior manager at Villa in the Finance department - (when I have asked them about working at Villa) they seem to like Chris

Did he twitch and look over his shoulder as he said it?

Yeah, it's Risso, head of Finance there, but as he's always on H&V posting shit about his employer, he's constantly looking over his shoulder  ;)
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 15, 2024, 02:06:58 PM
the person who sits by me is a senior manager at Villa in the Finance department - (when I have asked them about working at Villa) they seem to like Chris

Did he twitch and look over his shoulder as he said it?

Yeah, it's Risso, head of Finance there, but as he's always on H&V posting shit about his employer, he's constantly looking over his shoulder  ;)

Funny how it all comes out while he's sunning himself in exotic climbs rather than being in the office to face the flack!
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 15, 2024, 02:08:15 PM
Anyone could type that up and share it on twatter.  We dont know if its true or not but i would imagine wes and nas would take this very seriously.

I mean if he labelled me a cock sucker i would be on the phone to my solicitor

Does everybody have a solicitor?  I think I'm missing out.
Only cock suckers.

And what's all the hate for these poor cocksuckers? They provide a much needed service that many of us greatly appreciate at times.  8)
Title: Re: Chris Heck - President of Business Operations
Post by: aj2k77 on February 15, 2024, 02:10:15 PM
Guy comes across as a twat, rumours that he's a massive twat. Does it surprise anyone? He needs to be fired if true.
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on February 15, 2024, 02:10:20 PM
I don't know if that's real or not and won't make an attempt to guess but if I wanted to create something to make Heck look bad I'd include most of the stuff that's in there because it feeds perfectly into the facts that he's american, he's done things fans don't like and there were stories of him upsetting people at New York Red Bulls(or whatever they're called). I think Dave W sees the same thing with his "too perfect" comment as well, it's painting him as the worst possible charicature of an american going to a UK business.

That last point is true, but he's kind of on public record as being a caricature of the worst kind of American going into a UK business, which makes it easy to believe (whilst I acknowledge it might be total bollocks).

Maybe it's what we need? When we get figures that GDP per head is 0.7% across 20 years, there's a productivity crisis and zombie firms awash up and down the country, propped up by previously low interest rates- meanwhile the biggest dive States in the US pay significantly more in wages than us. Even being in the Old Bill over there dwarfs what we earn and the only qualification appears to be how keen you are to shoot black people at traffic stops. $100k a year to you Billy-Bob.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on February 15, 2024, 02:10:41 PM
I'm relaxed, we're in good hands with Wes and Nas.

I'm no fan of Heck's, but I'll wait till it's confirmed as true before I get too worked up about it.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on February 15, 2024, 02:11:28 PM
Rumour I heard was that they were dishing out egg and waffle sandwiches as the Friday breakfast offering. US corporate culture has its downsides. :(
Title: Re: Chris Heck - President of Business Operations
Post by: aldridgeboy on February 15, 2024, 02:13:11 PM
I was hoping he’d done his ACL and will be away for 12 months.


Time will tell if it’s real or not. It just seems a lot of effort to go to to be to start an internet rumour mill.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 15, 2024, 02:13:29 PM
Rumour I heard was that they were dishing out egg and waffle sandwiches as the Friday breakfast offering. US corporate culture has its downsides. :(

Chris Heck is a saint and a gift for humanity!

I'm more than prepared to have all my responsibilities taken away via PowerPoint in exchange for regular egg and waffle sarnies.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 15, 2024, 02:16:15 PM
I don't know if that's real or not and won't make an attempt to guess but if I wanted to create something to make Heck look bad I'd include most of the stuff that's in there because it feeds perfectly into the facts that he's american, he's done things fans don't like and there were stories of him upsetting people at New York Red Bulls(or whatever they're called). I think Dave W sees the same thing with his "too perfect" comment as well, it's painting him as the worst possible charicature of an american going to a UK business.

That last point is true, but he's kind of on public record as being a caricature of the worst kind of American going into a UK business, which makes it easy to believe (whilst I acknowledge it might be total bollocks).

Maybe it's what we need? When we get figures that GDP per head is 0.7% across 20 years, there's a productivity crisis and zombie firms awash up and down the country, propped up by previously low interest rates- meanwhile the biggest dive States in the US pay significantly more in wages than us. Even being in the Old Bill over there dwarfs what we earn and the only qualification appears to be how keen you are to shoot black people at traffic stops. $100k a year to you Billy-Bob.

If he's here to sort out GDP we really are fucked.
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on February 15, 2024, 02:17:35 PM
I don't know if that's real or not and won't make an attempt to guess but if I wanted to create something to make Heck look bad I'd include most of the stuff that's in there because it feeds perfectly into the facts that he's american, he's done things fans don't like and there were stories of him upsetting people at New York Red Bulls(or whatever they're called). I think Dave W sees the same thing with his "too perfect" comment as well, it's painting him as the worst possible charicature of an american going to a UK business.

That last point is true, but he's kind of on public record as being a caricature of the worst kind of American going into a UK business, which makes it easy to believe (whilst I acknowledge it might be total bollocks).

Maybe it's what we need? When we get figures that GDP per head is 0.7% across 20 years, there's a productivity crisis and zombie firms awash up and down the country, propped up by previously low interest rates- meanwhile the biggest dive States in the US pay significantly more in wages than us. Even being in the Old Bill over there dwarfs what we earn and the only qualification appears to be how keen you are to shoot black people at traffic stops. $100k a year to you Billy-Bob.

If he's here to sort out GDP we really are fucked.

I look forward to the increased spending on health care and defence as a result of the Americanisation of our economy.
Title: Re: Chris Heck - President of Business Operations
Post by: Rigadon on February 15, 2024, 02:20:26 PM
It's a pretty weird thing to make up isn't it?  I mean, why would anybody do that? 
Title: Re: Chris Heck - President of Business Operations
Post by: cdward on February 15, 2024, 02:21:34 PM
The bit about the club being vulnerable and not being able to fulfill it's statutory duties in a highly regulated sector, would ring alarm bells for me. Especially if this refers to FFP.
There is so much specific detail in this that it has to be genuine, if it was made up it could be de-bunked quickly and easily.
This is going to blow up.
Can't see Heck surviving this.
Title: Re: Chris Heck - President of Business Operations
Post by: Nii Lamptey on February 15, 2024, 02:29:27 PM
Copied the text on my iPhone and think it's now in the correct order - Sharing here for those that luckily don't go on Twatter....

Quote

A letter to the Fan Advisory Board of Aston Villa FC to be shared with the football authorities and all who care about this great football club.

Significant Concern from Aston Villa employees

We are a group of Aston Villa employees who feel the urgent need to speak out about some of the awful things we are experiencing at the football club. Most worryingly we think the mental health of employees has been deprioritised and, in some cases, disregarded by the appointment of Chris Heck and Ben Hatton to senior roles in the club and we are unwilling to accept this without challenge going forward. We do not trust alternative routes of raising this will effectively address the problem so we are looking for the FAB, Villa fans and all those who care about this great institution to support us by raising and addressing our concerns; we are looking to you to help us protect the employees and fans today and in the future.

Our collective concerns.

HR Matters

This is at the heart of our concerns. HR matters are no longer handled within the framework of law operating in the country. The complete disregards of our legal rights is causing significant concern for employees because we have seen many examples of illegal or inappropriate practices since the appointment of Chris Heck and Ben Hatton at Aston Villa. Specific examples are detailed below.

• A highly respected senior member of staff needed time away from work due to mental health issues and on requesting to return to the business once their health improved was told they were no longer welcome back. Prior to this, they'd had no performance or sickness issues and was well known to be a high-performing employee. This caused shock and anger within the workforce as it tells us that if we have mental health issues, we wont be welcome at Aston Villa. We believe this employee was not given their legal right to a duty of care.

• One employee was forced out (despite no prior performance concerns) and their team was immediately told by Chris Heck they'd left the business without any departure agreement in place at this point. They had worked for the club for 4 years. This was illegal and breached their employment contract.

• Most recently we have lost a highly respected senior member of our staff who was fired on the spot, again with no evidence of any performance concerns. This action now leaves the club vulnerable in a highly regulated sector and we believe unable to fulfil its statutory duties.

• Multiple staff have resigned and Chris Heck repeatedly tried to not pay their notice period and force them out that day. It takes considerable HR and Legal negotiation to convince him that his intended actions are illegal in this country. People are scared to leave the club as they know if they resign they will have to battle to get their notice period paid, as per UK law and don't know where they stand on their notice period and their income before they start new roles.

• Multiple examples have occurred where people's roles have materially changed without consultation. A new organisation structure was announced in a company wide meeting in Autumn whereby people's roles had significantly changed (teams and staff removed, scope reduced) and they found out about it on a big screen in the company wide meeting. Jobs were changed, responsibilities removed or reduced with no prior warning or agreement. Everyone just looked at each other with shock. It was humiliating for many people and no one knew how to handle it. HR were apparently not consulted that this was going to be announced that day in fact the HR Leader was not there). Some people felt they were effectively being forced out of the club in front of their colleagues. It was chaos. This is illegal in England. New job roles hadn't been written for the people affected by the changes, they hadn't been asked if they wanted their reassigned roles, reporting lines weren't confirmed in some areas. Furthermore, the few new roles which were advertised were published with existing employee's responsibilities included within them. There was no one holding Chris Heck to account because we believe our HR/Legal teams were too afraid to address the issue. We are looking to them to have ethical standards to help us enforce our rights.

• We have seen a series of female employees leave the business having felt marginalised and disrespected. Chris Heck has shocked staff referring to people he doesn't like as 'cocksuckers.' This language is appalling in the workplace and reaffirms our concern that his behaviours are discriminatory in nature.

• People are repeatedly being removed from the club without performance issues and being replaced by friends of Mr Heck and Mr Hatton. The leadership team has become a group of people with very little recent experience in the Premier League or even of football in this country. The culture is one of breaking legal contract, intimidating behaviour and disregard of fans wishes. This is very quick demise from the progressive company we felt we worked in less than 12 months ago.

• All these examples have resulted in considerable mental health concerns for existing and exiting staff members. Without employment rights in this country being honoured, how do we trust anyone of authority such as HR/Legal/Senior Management? Staff are trying to stick together and support each other through this but it's very hard for us to feel this uncomfortable about our employment for this long. Some are considering joining a Trade Union. It is common practice now for everyone to share their progress in the job market. It's not a secret at all that many of us are actively interviewing elsewhere.

Commercial Agreements and Governance

We believe there is a lack of governance at the club since the departure of the last CEO in June 2023, Mr Heck and Mr Hatton have been running the business as though it is their personal plaything.

Ben Hatton, the Chief Commercial Officer of the club, has hired three pals into unusually high value consultancy contracts or staff jobs with no HR process or tendering of the work and the firing of our well respected and high performing senior member of staff (as mentioned earlier) has resulted in the appointment of another friend of Mr Hatton into the role. This new hire has zero experience of working in a club and environment as big as Aston Villa games and therefore puts some of the club's policies and procedures at risk.

We have evidence of Mr Hatton awarding a high value contract to a company run by an individual he has previously partnered with as co-Director in other businesses. He resigned from two of these businesses one working day before he started work at Villa, but only resigned from one of the other businesses he was a Director with this person on Jan 30 this year.

We believe the contract has been awarded with no tendering process, as is normal, prudent and good business practice in this industry.

We ask the Fan Advisory Board to ask the Club's Board the following questions:

  • Can the Board confirm if standard procedures (tendering and shortlisting etc) have been followed in the awarding of contracts by Ben Hatton?
  • Has the company awarded the supplier contract got adequate experience to deliver the required level of service compared to its more experienced competitors in this sector?
  • Is the Board aware of the previous business dealings between Mr Hatton and the owner of the company awarded the lucrative contract?

Crest

We have strong evidence that the 'new' crest was designed in September 2023 long before the fan 'consultation, This included issuing male executives a new club tie with the new crest on before December for a photoshoot. This is completely against the essence of how a club crest should be designed by the heritage asset rules set out by the FA.

Furthermore, the new crest project has been built on a lie that shirt sale have been negatively impacted by the existing crest. This was suggested in Autumn 2023 in an all-staff meeting however performance reports on shirt sales at this point showed that sales were actually up year on year. We do not feel comfortable knowing stakeholders are being lied to.

Mr Heck has said internally that he wants to remove Mo Razzaq of the Aston Villa Supporters Trust from the Fan Advisory Board because of what he said on BBC West Midlands radio about the crest. This must not happen. We have worked hard to build a good rapport with the FAB based on mutual respect and understanding that the fans deserve a voice. Hearing he may removed goes completely against the findings of the Fan Led Review into football. We see this as our responsibility to ensure this does not happen. Many of us, especially those staff who are also Villa fans, feel anxious that we are associated with this approach but know if we raise it internally we put ourselves at serious risk.

Relations with the FA

There's a common theme of disregard towards the FA. Members of staff have been explicitly told to either not communicate to the FA, or worse, lie about business matters. This has been true about both the crest issue and the Euro 2028 bid.
As a workforce, we strongly urge the FA to take right the stance on the protection of rights under the Heritage Assets rules to allow a democratic process to occur on the selection of a future crest. We strongly feel the fans have the right to vote between the proposed new crest and the existing one implemented off the back of the huge fan vote in 2022. We feel if the FA do not insist on this, it tells all the football clubs that the FA's rules can be disregarded and the regulation becomes meaningless.

Conclusion

In summary we are looking for your help. We cannot continue like this. We love this club but the performance on the pitch is masking what is going on behind the scenes at Villa Park. We need you to hold Chris Heck and Ben Hatton to account asap.

We would like you to help us by using your platforms to raise our concerns and force the club, the FA and the Premier League to address these issues.

We've thought hard about sending this appeal for help. As a group of staff, we have seen a lot of ownership and management change over many years. This always comes with uncertainty and adaptation but this is different. This is illegal and immoral. We cannot continue working here without raising our concerns because we're worried about the people we work with, the impact this is having on their health and the good name of the club.

We look forward to Aston Villa being put back on a proper pathway but to do this Chris Heck and Ben Hatton need to be investigated about these issues.

Finally, we would like to make two requests.
  • Please do you best to ensure Chris Heck and Ben Hatton are questioned about our concerns and the answers are shared with employees.
  • Please can the Fan Advisory Board set up a centralised email address that can be shared with Aston Villa employees so we can individually communicate our concerns on anything else that arises. We need a confidential channel of communication to get our voices heard.

Kind Regards,

Aston Villa Staff.

Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 15, 2024, 02:33:24 PM
The bit about the club being vulnerable and not being able to fulfill it's statutory duties in a highly regulated sector, would ring alarm bells for me. Especially if this refers to FFP.
There is so much specific detail in this that it has to be genuine, if it was made up it could be de-bunked quickly and easily.
This is going to blow up.
Can't see Heck surviving this.

I took that to mean the company finances in general rather than FFP, but could be.
Title: Re: Chris Heck - President of Business Operations
Post by: Smithy on February 15, 2024, 02:48:47 PM
I think someone needs to have a word with Chris about UK employment law, looking at that.

I used to work for a company that was taken over by a US listed company halfway through my time there. The difference in day to day culture with it becoming firstly, an American company, and secondly, a listed American company was massive.

I mean that in general, day to day operations sense, not that all of a sudden they started sacking everyone or anything like that, but there was a period of significant misunderstanding usually around what you can and can not do in the UK versus the US.

There’s been a case recently where a US company thought it could import its redundancy procedure (or lack thereof) wholesale into this country and the Employment Appeal
Tribunal was of course having none of it.

Assuming it's genuine, it's either been written by someone who hasn't spoke to an employment lawyer about their situation, or who has completely ignored any advice they were given.  You will know better than I, but unless someone has been there for two years, it's pretty easy to get rid of someone who doesn't "fit". 

The mention of someone with 4 years service being summarily dismissed is the big red flag to me.  If that bit is real, I can't believe they haven't spoken to an employment lawyer? Or maybe they have, and it's now in the process of being dealt with legally but they're just mentioning it here for extra context?

It'll be interesting to see how it develops.  If the claims are 100% genuine, then there will be lawyers all over the DMs of that Twitter account.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on February 15, 2024, 03:00:38 PM
If he's here to sort out GDP we really are fucked.

I look forward to the increased spending on health care and defence as a result of the Americanisation of our economy.

At least our borders will be secure.....oh.
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on February 15, 2024, 03:04:46 PM
Anyone could type that up and share it on twatter.  We dont know if its true or not but i would imagine wes and nas would take this very seriously.

I mean if he labelled me a cock sucker i would be on the phone to my solicitor

Does everybody have a solicitor?  I think I'm missing out.
Only cock suckers.

What you on about?
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on February 15, 2024, 03:09:00 PM
{alt}
Anyone could type that up and share it on twatter.  We dont know if its true or not but i would imagine wes and nas would take this very seriously.

I mean if he labelled me a cock sucker i would be on the phone to my solicitor

Well yeah, anyone could, but why would they?

Some sad people out there. The kind of people that make up  fake fixture lists on opening day, or spread rumours on twatter and it spreads like wildfire just for clicks, shares and likes. This is the sad world we live in now.

Im sure if its true hecks a gonna.no chance he would survive these allegations.

I have to admit i was a purslow fan. Was disappointed they removed him
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on February 15, 2024, 03:11:12 PM
Purslow at least had a grasp of the football world - despite making some horrendous errors on and off the pitch.

Heck has so far come across as someone who doesn't get football or have any respect for the support... let alone if any of these allegations are true.
Title: Re: Chris Heck - President of Business Operations
Post by: Nii Lamptey on February 15, 2024, 03:22:24 PM
Purslow was far from perfect (*cough - Gerrard), but I'd take him back in a heartbeat over this fella.
Title: Re: Chris Heck - President of Business Operations
Post by: rjp on February 15, 2024, 03:22:32 PM
The bit about the club being vulnerable and not being able to fulfill it's statutory duties in a highly regulated sector, would ring alarm bells for me. Especially if this refers to FFP.
There is so much specific detail in this that it has to be genuine, if it was made up it could be de-bunked quickly and easily.
This is going to blow up.
Can't see Heck surviving this.

I took that to mean the company finances in general rather than FFP, but could be.

I took it to mean stadium safety.  I suppose there's several things it could be (if true).
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on February 15, 2024, 03:23:24 PM
My take is if DW with his contacts hadn't heard about the firings or hints of this beforehand, then how true is it?

Does Hookey still work there in a senior steward capacity? Wouldn't he hear about firings around the club?
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on February 15, 2024, 03:26:26 PM
Purslow at least had a grasp of the football world - despite making some horrendous errors on and off the pitch.

Heck has so far come across as someone who doesn't get football or have any respect for the support... let alone if any of these allegations are true.

The gerrard appointment killed him. I for one was willing to forgive as no club gets all mangerial appointments correct.

I feel he did a lot of good for this club. Heck on the other hand i just get oil slick car salesman vibes
Title: Re: Chris Heck - President of Business Operations
Post by: Nev on February 15, 2024, 03:28:12 PM
The style of management detailed in this chimes in with the contempt in which he held the fans over the LG introduction , amongst other things (imo). All of it may not be true but there's no smoke without fire and my eyes have been stinging since this bloke arrived.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 15, 2024, 03:44:52 PM
The FD left fairly abruptly recently didn’t he?
Title: Re: Chris Heck - President of Business Operations
Post by: Clampy on February 15, 2024, 03:47:52 PM
I know reasonably well one of the people mentioned in that letter. I'll have to ask them their thoughts.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 15, 2024, 04:18:59 PM
I know reasonably well one of the people mentioned in that letter. I'll have to ask them their thoughts.

You're besties with Chris Heck!?
Title: Re: Chris Heck - President of Business Operations
Post by: Rudy Can't Fail on February 15, 2024, 04:20:45 PM
All the employment issues aside, the FA claims could lead to an investigation:

Relations with the FA

There's a common theme of disregard towards the FA. Members of staff have been explicitly told to either not communicate to the FA, or worse, lie about business matters. This has been true about both the crest issue and the Euro 2028 bid.
As a workforce, we strongly urge the FA to take right the stance on the protection of rights under the Heritage Assets rules to allow a democratic process to occur on the selection of a future crest. We strongly feel the fans have the right to vote between the proposed new crest and the existing one implemented off the back of the huge fan vote in 2022. We feel if the FA do not insist on this, it tells all the football clubs that the FA's rules can be disregarded and the regulation becomes meaningless.

If the letter proves to be genuine it will reach a wider audience and the club will have a case to answer. That last line is very naughty and challenges the FA. It will be hard for them to ignore.
Title: Re: Chris Heck - President of Business Operations
Post by: Clampy on February 15, 2024, 04:21:58 PM
I know reasonably well one of the people mentioned in that letter. I'll have to ask them their thoughts.

You're besties with Chris Heck!?

Yes. He lent me the Jossy's Giants boxset, which was nice.
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on February 15, 2024, 04:43:32 PM
the person who sits by me is a senior manager at Villa in the Finance department - (when I have asked them about working at Villa) they seem to like Chris

Did he twitch and look over his shoulder as he said it?
Yeah, it's Risso, head of Finance there, but as he's always on H&V posting shit about his employer, he's constantly looking over his shoulder  ;)
Funny how it all comes out while he's sunning himself in exotic climbs rather than being in the office to face the flack!
What, is he on a walking holiday?
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 15, 2024, 04:44:03 PM
also why would somebody "leak" this now with the club at a low ebb already and seemingly one bad thing after another at present. I smell a rat
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on February 15, 2024, 04:52:20 PM
As I read the document, my immediate shock morphed into scepticism. My 'take' on this is that even the most rabidly-American American would elect to have an HR rep in a meeting where organisational changes were taking place. And, if summary sackings had taken place someone in HR would have made the call to Nas & Wes about the illegal practices being followed.
And I say that as someone who has worked with and in American business for a large part of my career.

Furthermore, I'd add that I've always been concerned about the club whenever they've not had someone at the 'top table' with good knowledge of the English Football sector (I'm thinking Steve Stride and C Purslow as good examples of people who were football insiders).
Title: Re: Chris Heck - President of Business Operations
Post by: BC54 VFC on February 15, 2024, 04:59:01 PM
the person who sits by me is a senior manager at Villa in the Finance department - (when I have asked them about working at Villa) they seem to like Chris

Did he twitch and look over his shoulder as he said it?
Yeah, it's Risso, head of Finance there, but as he's always on H&V posting shit about his employer, he's constantly looking over his shoulder  ;)
Funny how it all comes out while he's sunning himself in exotic climbs rather than being in the office to face the flack!
What, is he on a walking holiday?
A strenuous one, with inclines, by the sound of it!
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 15, 2024, 05:00:59 PM
'Walking holiday' is an oxymoron.
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on February 15, 2024, 05:01:43 PM
All the employment issues aside, the FA claims could lead to an investigation:


IF the crest thing was true, I doubt we are the only club who knew what crest was going to be used prior to a vote and rigged it in a certain favour. I also doubt the FA don't already know we don't have the expanded stadium plans in place prior to 2028.
Title: Re: Chris Heck - President of Business Operations
Post by: Rudy Can't Fail on February 15, 2024, 05:23:55 PM
All the employment issues aside, the FA claims could lead to an investigation:


IF the crest thing was true, I doubt we are the only club who knew what crest was going to be used prior to a vote and rigged it in a certain favour. I also doubt the FA don't already know we don't have the expanded stadium plans in place prior to 2028.

Sure, small crumbs. However it's a bit difficult to ignore the damning claim of "Members of staff have been explicitly told to either not communicate to the FA, or worse, lie about business matters".
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 15, 2024, 05:34:45 PM
also why would somebody "leak" this now with the club at a low ebb already and seemingly one bad thing after another at present. I smell a rat

Because the majority of them will not be Villa fans, but they are all employees.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on February 15, 2024, 05:47:25 PM
All the employment issues aside, the FA claims could lead to an investigation:


IF the crest thing was true, I doubt we are the only club who knew what crest was going to be used prior to a vote and rigged it in a certain favour. I also doubt the FA don't already know we don't have the expanded stadium plans in place prior to 2028.

Sure, small crumbs. However it's a bit difficult to ignore the damning claim of "Members of staff have been explicitly told to either not communicate to the FA, or worse, lie about business matters".

Indeed and both of these speak directly to two of Heck's biggest decisions, one of which has implications beyond just Aston Villa's interests but potentially undermines the Euro hosting.

Look, i am not going to flog a dead horse. Things Heck has done have not sat easily and have been inadequately communicated. He would have more goodwill if he had been more upfront about certain things and not given the impression of being somebody you just cannot trust.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 15, 2024, 05:49:57 PM
If senior executives all followed employment law all of the time, there would be no need for employment lawyers.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on February 15, 2024, 05:53:35 PM
Looks like utter bullshit to me, from someone seeking attention.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on February 15, 2024, 05:54:05 PM
'Walking holiday' is an oxymoron.

Certainly Is when viewed through the haze of communist weed.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 15, 2024, 06:13:40 PM
'Walking holiday' is an oxymoron.

Certainly Is when viewed through the haze of communist weed.

I hear ya, comrade.
Title: Re: Chris Heck - President of Business Operations
Post by: RamboandBruno on February 15, 2024, 06:14:44 PM
They need a decent employment lawyer. If I come across any I’ll let you know.
Havent read the whole thread so point may have been made…they need to be unionised
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 15, 2024, 06:43:32 PM
also why would somebody "leak" this now with the club at a low ebb already and seemingly one bad thing after another at present. I smell a rat

Because the majority of them will not be Villa fans, but they are all employees.
Fair point but they are going about this totally the wrong way even if its true
Title: Re: Chris Heck - President of Business Operations
Post by: Simon Page on February 15, 2024, 06:49:20 PM
What's the right way?
Title: Re: Chris Heck - President of Business Operations
Post by: Richard E on February 15, 2024, 06:56:03 PM
If senior executives all followed employment law all of the time, there would be no need for employment lawyers.

Just as well they don’t, in that case. And long may it continue!
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 15, 2024, 07:02:37 PM
What's the right way?
Via an employment lawyer rather than splattering everything across X
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on February 15, 2024, 07:05:53 PM
I’m surprised how many people think this is total BS.  I mean it’s a bit far fetched for someone to write four pages against Heck and Hatton just because one’s an American and they don’t like the crest?
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on February 15, 2024, 07:11:53 PM
I’m surprised how many people think this is total BS.  I mean it’s a bit far fetched for someone to write four pages against Heck and Hatton just because one’s an American and they don’t like the crest?

I'm only following the flow from the people who would be ITK from these type of things. Some people on here have a lot of contact with insiders at the club and they haven't mentioned anything like any of these complaints. Remember this is supposed to be representative of most of the staff in the club, yet all we have is currently this one person posting.
Title: Re: Chris Heck - President of Business Operations
Post by: OCD on February 15, 2024, 07:12:40 PM
Writing 4 pages isn't a big deal if you use ChatGPT.

The account behind the original tweet has been deleted now anyway.
Title: Re: Chris Heck - President of Business Operations
Post by: Simon Page on February 15, 2024, 07:14:43 PM
What's the right way?
Via an employment lawyer rather than splattering everything across X

Suspending the veracity question, none of us has any idea if that has been tried or, indeed, is the best way given it seems to be about the entire culture rather than a single act. Whistleblowing is rarely something done successfully through official channels.

Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on February 15, 2024, 07:23:53 PM
Well if it isn’t genuine it’s just a bit weird.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 15, 2024, 07:29:04 PM
What's the right way?
Via an employment lawyer rather than splattering everything across X

Suspending the veracity question, none of us has any idea if that has been tried or, indeed, is the best way given it seems to be about the entire culture rather than a single act. Whistleblowing is rarely something done successfully through official channels.
Talking about an "entire culture" would again point towards BS as it's very subjective.
Title: Re: Chris Heck - President of Business Operations
Post by: paul_e on February 15, 2024, 07:30:25 PM
Well if it isn’t genuine it’s just a bit weird.

Welcome to the internet.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on February 15, 2024, 07:33:41 PM
I thought it was just a fad.
Title: Re: Chris Heck - President of Business Operations
Post by: Simon Page on February 15, 2024, 07:36:50 PM

Talking about an "entire culture" would again point towards BS as it's very subjective.

Not at all, unless you believe workplaces can't be toxic. Again, for clarity, I've no idea or view on whether any of this is genuine, but the method of the reveal reveals nothing in terms of it's truth or otherwise.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 15, 2024, 07:51:34 PM
I thought it was just a fad.
i think it's fairly obvious
Title: Re: Chris Heck - President of Business Operations
Post by: TonyD on February 15, 2024, 07:52:55 PM
What did the letter say?
Title: Re: Chris Heck - President of Business Operations
Post by: Stu on February 15, 2024, 08:07:45 PM
What did the letter say?

Allegations of seppo-style summary firings which are illegal in the UK, sweetheart deals for mates etc.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 15, 2024, 08:17:05 PM
IF there are summary style firings without any due process then the club will already be facing employment tribunals
Title: Re: Chris Heck - President of Business Operations
Post by: Stu on February 15, 2024, 08:25:14 PM
Not necessarily. If the employee isn’t unionised then they’ll be picking up fees themselves.
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on February 15, 2024, 08:27:22 PM
Not necessarily. If the employee isn’t unionised then they’ll be picking up fees themselves.

Cant speak for anyone elses but my union is useless. They are in bed with the management
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on February 15, 2024, 08:28:25 PM
IF there are summary style firings without any due process then the club will already be facing employment tribunals

That depends. An agreement may have already been reached following the sacking. Experienced that at places i’ve been at too.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 15, 2024, 08:33:25 PM
Not necessarily. If the employee isn’t unionised then they’ll be picking up fees themselves.

Cant speak for anyone elses but my union is useless. They are in bed with the management
Always join a union they aren't aligned with . They hate that
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on February 15, 2024, 08:37:20 PM


Not necessarily. If the employee isn’t unionised then they’ll be picking up fees themselves.

Cant speak for anyone elses but my union is useless. They are in bed with the management
Always join a union they aren't aligned with . They hate that


Yeah thats good point but unfortunately i woek in nhs and my union is unison. God they are so bad. Even when you right their main number outside no one gets back to you. You have that sense of being ignored. I am seriously considering cancelling my membership
Title: Re: Chris Heck - President of Business Operations
Post by: Stu on February 15, 2024, 08:38:30 PM
Not necessarily. If the employee isn’t unionised then they’ll be picking up fees themselves.

Cant speak for anyone elses but my union is useless. They are in bed with the management

Sorry to hear it.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 15, 2024, 08:39:23 PM


Not necessarily. If the employee isn’t unionised then they’ll be picking up fees themselves.

Cant speak for anyone elses but my union is useless. They are in bed with the management
Always join a union they aren't aligned with . They hate that


Yeah thats good point but unfortunately i woek in nhs and my union is unison. God they are so bad. Even when you right their main number outside no one gets back to you. You have that sense of being ignored. I am seriously considering cancelling my membership
Ah sorry to hear that .
Title: Re: Chris Heck - President of Business Operations
Post by: The Edge on February 15, 2024, 08:55:46 PM
They need a decent employment lawyer. If I come across any I’ll let you know.
Havent read the whole thread so point may have been made…they need to be unionised
Not sure if this still stands but my brother was a Unite the union official and they had 98% of the staff signed up a few years back.
Title: Re: Chris Heck - President of Business Operations
Post by: kippaxvilla2 on February 15, 2024, 08:57:36 PM
I thought it was just a fad.
i think it's fairly obvious

No I was talking about the internet.
Title: Re: Chris Heck - President of Business Operations
Post by: astonvilla82 on February 15, 2024, 09:11:48 PM


Not necessarily. If the employee isn’t unionised then they’ll be picking up fees themselves.

Cant speak for anyone elses but my union is useless. They are in bed with the management
Always join a union they aren't aligned with . They hate that


Yeah thats good point but unfortunately i woek in nhs and my union is unison. God they are so bad. Even when you right their main number outside no one gets back to you. You have that sense of being ignored. I am seriously considering cancelling my membership
They help non union members just as well, the ones that wouldn't support any industrial action when required
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 15, 2024, 09:24:04 PM
I randomly joined the GMB union years ago when I had an issue and they had absolutely no connection with my employer or line of business at the time. They were really excellent. I've stayed with them ever since but barely used them just the odd phone call occasionally for off the cuff advice
Title: Re: Chris Heck - President of Business Operations
Post by: DeKuip on February 15, 2024, 09:35:55 PM
I’m surprised how many people think this is total BS.  I mean it’s a bit far fetched for someone to write four pages against Heck and Hatton just because one’s an American and they don’t like the crest?

I'm only following the flow from the people who would be ITK from these type of things. Some people on here have a lot of contact with insiders at the club and they haven't mentioned anything like any of these complaints. Remember this is supposed to be representative of most of the staff in the club, yet all we have is currently this one person posting.

Genuine ITKs wouldn’t say anything to break confidences or risk causing problems for whoever told them.
And don’t read that as me knowing anything, I’m just saying that’s how it works.
Title: Re: Chris Heck - President of Business Operations
Post by: AlexAlexCropley on February 15, 2024, 10:00:02 PM
I’m surprised how many people think this is total BS.  I mean it’s a bit far fetched for someone to write four pages against Heck and Hatton just because one’s an American and they don’t like the crest?

I'm only following the flow from the people who would be ITK from these type of things. Some people on here have a lot of contact with insiders at the club and they haven't mentioned anything like any of these complaints. Remember this is supposed to be representative of most of the staff in the club, yet all we have is currently this one person posting.

Genuine ITKs wouldn’t say anything to break confidences or risk causing problems for whoever told them.
And don’t read that as me knowing anything, I’m just saying that’s how it works.
David Grusch enters the room
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on February 15, 2024, 11:50:30 PM
I’m surprised how many people think this is total BS.  I mean it’s a bit far fetched for someone to write four pages against Heck and Hatton just because one’s an American and they don’t like the crest?

I'm only following the flow from the people who would be ITK from these type of things. Some people on here have a lot of contact with insiders at the club and they haven't mentioned anything like any of these complaints. Remember this is supposed to be representative of most of the staff in the club, yet all we have is currently this one person posting.

Genuine ITKs wouldn’t say anything to break confidences or risk causing problems for whoever told them.
And don’t read that as me knowing anything, I’m just saying that’s how it works.

If it was as bad as it suggests in that letter then surely it would have got out by this point?  It might just be me misunderstanding something, but why would the 'Aston Villa Staff' be writing a letter to the Fan Advisory Board? 
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 16, 2024, 07:05:26 AM
Cry for help? Trying to embarrass Heck?
Title: Re: Chris Heck - President of Business Operations
Post by: sid1964 on February 16, 2024, 07:28:18 AM
My wife, when she worked at a large nationwide shop brand was in the GMB as were most of her fellow employees and their union rep was useless.

I remember working at one large company in Birmingham, if you were asked to leave your job, security used to stand over you to make sure that you were not stealing any company property and then escorted you out of the building.

Also at the company in Wolverhampton, where the owner was protected by 2 well known brothers from that area, who when you were told to leave, within 2 minutes you had left the business (no HR, were employed or needed)!! - the background check on you was that they used to drive past your house to see where you lived, just in case of any problems in the future.

Has Mr. Heck been sacked yet? it will be interesting to see the club response to these allegations.
Title: Re: Chris Heck - President of Business Operations
Post by: The Edge on February 16, 2024, 08:15:53 AM
Until the source of these allegations has been identified we have to take them with a pinch of salt. These are serious allegations and if evidence is forthcoming that they're true then Mr Heck should be escorted off the premises and an internal investigation launched. But right now this is just a distraction from our aims on the pitch. For all we know it could be coming from a jealous blue nose or a rival for the CL spot. As the old saying goes "you're never more than six feet from a man united fan" Right now we need to focus on what is happening on the pitch starting with a very tricky match against Fulham tomorrow.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 16, 2024, 08:18:38 AM
I'd be amazed if a single Man Utd fan knows who Chris Heck is.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 16, 2024, 08:45:24 AM
Until the source of these allegations has been identified we have to take them with a pinch of salt. These are serious allegations and if evidence is forthcoming that they're true then Mr Heck should be escorted off the premises and an internal investigation launched. But right now this is just a distraction from our aims on the pitch. For all we know it could be coming from a jealous blue nose or a rival for the CL spot. As the old saying goes "you're never more than six feet from a man united fan" Right now we need to focus on what is happening on the pitch starting with a very tricky match against Fulham tomorrow.

I think that is the least plausible scenario out there (the jealous rival thing).
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 16, 2024, 09:02:29 AM
If anything , throwing stuff like this onto Social Media will only strengthen Heck's position. Its a bizarre way of going about a grievance
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on February 16, 2024, 09:32:57 AM
If anything , throwing stuff like this onto Social Media will only strengthen Heck's position. Its a bizarre way of going about a grievance
You think?  He's in a stronger position now than he was a week ago?

ok.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on February 16, 2024, 09:52:42 AM
If anything , throwing stuff like this onto Social Media will only strengthen Heck's position. Its a bizarre way of going about a grievance
You think?  He's in a stronger position now than he was a week ago?

ok.

He's no weaker. Unless there's official stuff behind the scenes.

If this is genuine then it's someone very junior, because anyone senior wouldn't be stupid enough.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on February 16, 2024, 10:13:46 AM
True or not, I get the impression that Heck is a massive wanker.
Title: Re: Chris Heck - President of Business Operations
Post by: john e on February 16, 2024, 10:19:24 AM
Can we have a truth or lie poll and see what the majority of us think
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on February 16, 2024, 10:28:04 AM
Can we have a truth or lie poll and see what the majority of us think

I think he probably is, but I'm sceptical about these leaks. I base my thinking on American sports executives seeming to be absolute bellends in every field, even more so in their own sports than when they pop up over here.
Title: Re: Chris Heck - President of Business Operations
Post by: astonvilla82 on February 16, 2024, 10:28:11 AM
If I want gossip I buy the Sun or Mirror newspaper
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on February 16, 2024, 10:34:45 AM
If anything , throwing stuff like this onto Social Media will only strengthen Heck's position. Its a bizarre way of going about a grievance
You think?  He's in a stronger position now than he was a week ago?

ok.

He's no weaker. Unless there's official stuff behind the scenes.

If this is genuine then it's someone very junior, because anyone senior wouldn't be stupid enough.
A similar thing happened with Brewdog.  I can't recall the final outcome but there was certainly damage to the brand and a lot of scrambling by the owners.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 16, 2024, 10:40:33 AM
Brewdog is a brand dedicated to, for and about absolute wankers.
Title: Re: Chris Heck - President of Business Operations
Post by: Monty on February 16, 2024, 10:43:36 AM
Brewdog is a brand dedicated to, for and about absolute wankers.

Preach, sister.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 16, 2024, 10:48:46 AM
If anything , throwing stuff like this onto Social Media will only strengthen Heck's position. Its a bizarre way of going about a grievance
You think?  He's in a stronger position now than he was a week ago?

ok.
Yes, on the face of it (going off all we have seen is this missive posted on X) it looks like insubordination and trouble making / attention seeking staff .
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 16, 2024, 11:17:50 AM
Can we have a truth or lie poll and see what the majority of us think

Is Michael Jackson told us - a lie becomes the truth! Which is weird, as for him the truth never seemed to become the truth.
Title: Re: Chris Heck - President of Business Operations
Post by: tony scott on February 16, 2024, 11:35:39 AM
I really miss Christian Purslow
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 16, 2024, 11:39:26 AM
I really miss Christian Purslow

I do not agree with tony scott.
Title: Re: Chris Heck - President of Business Operations
Post by: The Edge on February 16, 2024, 11:42:58 AM
Until the source of these allegations has been identified we have to take them with a pinch of salt. These are serious allegations and if evidence is forthcoming that they're true then Mr Heck should be escorted off the premises and an internal investigation launched. But right now this is just a distraction from our aims on the pitch. For all we know it could be coming from a jealous blue nose or a rival for the CL spot. As the old saying goes "you're never more than six feet from a man united fan" Right now we need to focus on what is happening on the pitch starting with a very tricky match against Fulham tomorrow.

I think that is the least plausible scenario out there (the jealous rival thing).
The most plausible is that the allegations are true but we have no way of knowing at the moment. If the allegations are false I'm trying to understand the motive behind it. Maybe he's just extremely unpopular and people are trying to knife him in the back. Again pure speculation.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 16, 2024, 12:09:01 PM
I really miss Christian Purslow
he's one of us now . He'll be there tomorrow getting the badge in
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on February 16, 2024, 12:14:29 PM
I really miss Christian Purslow

Don't it always seem to go, that you don't know what you've got 'til it's gone.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 16, 2024, 12:15:18 PM
I really miss Christian Purslow

Don't it always seem to go, that you don't know what you've got 'til it's gone.

Maybe Heck is Purslow's QUEEG.
Title: Re: Chris Heck - President of Business Operations
Post by: cdward on February 16, 2024, 12:15:37 PM
How do you go about airing a grievance with the most senior managers performance in the organisation (not including the owners), when you know the HR department are being trodden over too?
The general advice is write a letter outlining your grievances, and present it to the company. Do you present it to Heck, knowing he will sack you on the spot. Do you present it to HR?
People have bills to pay, they may not be comfortable taking on Heck head on, they obviously feel the whistleblower approach is their best option.
The sweetheart deals are a concern too, and if there is significant money involved the whistleblowers will be sacrificed.
Title: Re: Chris Heck - President of Business Operations
Post by: Concrete Tom on February 16, 2024, 12:23:48 PM
I really miss Christian Purslow

Don't it always seem to go, that you don't know what you've got 'til it's gone.

Maybe Heck is Purslow's QUEEG.

We are talking jape of the decade. We are talking April, May, June, July, and August Fool. Yes, that's right - I am Purslow.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on February 16, 2024, 12:51:03 PM
How do you go about airing a grievance with the most senior managers performance in the organisation (not including the owners), when you know the HR department are being trodden over too?
The general advice is write a letter outlining your grievances, and present it to the company. Do you present it to Heck, knowing he will sack you on the spot. Do you present it to HR?
People have bills to pay, they may not be comfortable taking on Heck head on, they obviously feel the whistleblower approach is their best option.
The sweetheart deals are a concern too, and if there is significant money involved the whistleblowers will be sacrificed.

You don't publish it on an anonymous Twitter account, because it achieves nothing, other than getting a few middle aged folks with nowt better to do discussing it.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 16, 2024, 12:57:16 PM
How do you go about airing a grievance with the most senior managers performance in the organisation (not including the owners), when you know the HR department are being trodden over too?
The general advice is write a letter outlining your grievances, and present it to the company. Do you present it to Heck, knowing he will sack you on the spot. Do you present it to HR?
People have bills to pay, they may not be comfortable taking on Heck head on, they obviously feel the whistleblower approach is their best option.
The sweetheart deals are a concern too, and if there is significant money involved the whistleblowers will be sacrificed.
You follow the internal channels then if that doesn't work or you are fired you get an employment lawyer . If they fire you unfairly you will win your case.
Title: Re: Chris Heck - President of Business Operations
Post by: itmustbe_it is! on February 16, 2024, 01:10:39 PM
How do you go about airing a grievance with the most senior managers performance in the organisation (not including the owners), when you know the HR department are being trodden over too?
The general advice is write a letter outlining your grievances, and present it to the company. Do you present it to Heck, knowing he will sack you on the spot. Do you present it to HR?
People have bills to pay, they may not be comfortable taking on Heck head on, they obviously feel the whistleblower approach is their best option.
The sweetheart deals are a concern too, and if there is significant money involved the whistleblowers will be sacrificed.
You follow the internal channels then if that doesn't work or you are fired you get an employment lawyer . If they fire you unfairly you will win your case.

Possibly, but it would take ages to even come to tribunal and you'd probably have had your house repossessed by then.
Title: Re: Chris Heck - President of Business Operations
Post by: john e on February 16, 2024, 01:18:43 PM
How do you go about airing a grievance with the most senior managers performance in the organisation (not including the owners), when you know the HR department are being trodden over too?
The general advice is write a letter outlining your grievances, and present it to the company. Do you present it to Heck, knowing he will sack you on the spot. Do you present it to HR?
People have bills to pay, they may not be comfortable taking on Heck head on, they obviously feel the whistleblower approach is their best option.
The sweetheart deals are a concern too, and if there is significant money involved the whistleblowers will be sacrificed.

You don't publish it on an anonymous Twitter account, because it achieves nothing, other than getting a few middle aged folks with nowt better to do discussing it.


I think you underestimate the power of social media
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on February 16, 2024, 01:48:16 PM
I really miss Christian Purslow
Don't it always seem to go, that you don't know what you've got 'til it's gone.
he's paving paradise ...
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on February 16, 2024, 02:08:20 PM
How do you go about airing a grievance with the most senior managers performance in the organisation (not including the owners), when you know the HR department are being trodden over too?
The general advice is write a letter outlining your grievances, and present it to the company. Do you present it to Heck, knowing he will sack you on the spot. Do you present it to HR?
People have bills to pay, they may not be comfortable taking on Heck head on, they obviously feel the whistleblower approach is their best option.
The sweetheart deals are a concern too, and if there is significant money involved the whistleblowers will be sacrificed.

You don't publish it on an anonymous Twitter account, because it achieves nothing, other than getting a few middle aged folks with nowt better to do discussing it.

Assuming it's genuine (which I believe it probably is) then it has cast a light on issues that the author / authors wanted raised.  At the very least these matters will be being looked at very closely by the club and the HR team.  If the allegations are true, it will make it incredibly difficult for Heck / his team to carry on with impunity.  There will almost certainly be a lot of scrutiny these and any similar issues over the next year or so.

I'd say that so far it has achieved exactly what they will have hoped it would achieve.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 16, 2024, 02:09:38 PM
Exactly.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 16, 2024, 02:10:55 PM
If there is a quicker way to anonymously impart information to as many interested people as possible than posting it on Twitter, then I'd be surprised.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on February 16, 2024, 02:11:32 PM
A twitter post by Dan Bardell (a podcaster, Sky broadcaster, former Athletic podcaster...- do we need to do this every time?)

Been waiting to comment on that #AVFC staff document that was leaked yesterday.

Obviously some pretty serious allegations on there, but cant say that any of it surprised me.

Its important to say that they are only allegations, but based on my own experiences with the club over the years and speaking to a lot of people, I can imagine that kind of thing going on in high positions at the football club.

My opinion is that Unai Emery and the players have papered over cracks at the club this last 18 months with their incredible achievements.

I want the best for Villa, and for them to be the best they can be in every aspect, but I also want things to be done with the class that befits our wonderful club.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 16, 2024, 02:13:06 PM
hasn't it all been removed from social media now and the account deleted. I doubt it will have achieved anything whatsoever other than to remind the HR team of the dangers of social media use
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 16, 2024, 02:19:17 PM
hasn't it all been removed from social media now and the account deleted. I doubt it will have achieved anything whatsoever other than to remind the HR team of the dangers of social media use

It already has achieved something.

3 days ago, we had no idea. Now it's a different story.

I'm not really sure what relevance deleting the account would have? They've diffused the letter, it's been copied elsewhere, they're clearly not wanting to engage in back and forth talks with anyone. Close the account.

If I were a whistleblower and felt my options in the work place were pointless, that's exactly what I would do.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 16, 2024, 02:35:50 PM
Troublemaker / Whistleblower ?? Nobody knows based on the information put on X
all very bizarre
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 16, 2024, 02:36:45 PM
A twitter post by Dan Bardell (a podcaster, Sky broadcaster, former Athletic podcaster...- do we need to do this every time?)

Been waiting to comment on that #AVFC staff document that was leaked yesterday.

Obviously some pretty serious allegations on there, but cant say that any of it surprised me.

Its important to say that they are only allegations, but based on my own experiences with the club over the years and speaking to a lot of people, I can imagine that kind of thing going on in high positions at the football club.

My opinion is that Unai Emery and the players have papered over cracks at the club this last 18 months with their incredible achievements.

I want the best for Villa, and for them to be the best they can be in every aspect, but I also want things to be done with the class that befits our wonderful club.

Who
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on February 16, 2024, 02:38:05 PM
If there is any truth at all to this, then he needs to be removed from his position. It doesn't matter what he might be capable of achieving professionally which secured him the job initially you simply cannot have such a toxic work environment. Nothing ever good comes from that.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 16, 2024, 02:50:55 PM
If it's not true, then Heck has nothing to worry about. If there's any of it that's true, then he's going to have to explain himself to Nas. Certainly none of his actions so far really make him stand out as a consumate professional. The way he got the North Stand story out was amateurish beyond belief, and the rebranding has become a complete fiasco.
Title: Re: Chris Heck - President of Business Operations
Post by: Paul.S on February 16, 2024, 02:52:58 PM
A twitter post by Dan Bardell (a podcaster, Sky broadcaster, former Athletic podcaster...- do we need to do this every time?)

Been waiting to comment on that #AVFC staff document that was leaked yesterday.

Obviously some pretty serious allegations on there, but cant say that any of it surprised me.

Its important to say that they are only allegations, but based on my own experiences with the club over the years and speaking to a lot of people, I can imagine that kind of thing going on in high positions at the football club.

My opinion is that Unai Emery and the players have papered over cracks at the club this last 18 months with their incredible achievements.

I want the best for Villa, and for them to be the best they can be in every aspect, but I also want things to be done with the class that befits our wonderful club.


Never heard of him.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on February 16, 2024, 02:58:59 PM
If it's not true, then Heck has nothing to worry about. If there's any of it that's true, then he's going to have to explain himself to Nas. Certainly none of his actions so far really make him stand out as a consumate professional. The way he got the North Stand story out was amateurish beyond belief, and the rebranding has become a complete fiasco.

Like his introductory video from Bodymoor - anorak on, ambiguous statements, oozing arrogance...
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 16, 2024, 03:07:07 PM
I really miss Christian Purslow

Don't it always seem to go, that you don't know what you've got 'til it's gone.

Maybe Heck is Purslow's QUEEG.

We are talking jape of the decade. We are talking April, May, June, July, and August Fool. Yes, that's right - I am Purslow.

Appreciate what you've got. Cos basically, I'm fantastic.
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on February 16, 2024, 03:07:09 PM
A twitter post by Dan Bardell (a podcaster, Sky broadcaster, former Athletic podcaster...- do we need to do this every time?)

Been waiting to comment on that #AVFC staff document that was leaked yesterday.

Obviously some pretty serious allegations on there, but cant say that any of it surprised me.

Its important to say that they are only allegations, but based on my own experiences with the club over the years and speaking to a lot of people, I can imagine that kind of thing going on in high positions at the football club.

My opinion is that Unai Emery and the players have papered over cracks at the club this last 18 months with their incredible achievements.

I want the best for Villa, and for them to be the best they can be in every aspect, but I also want things to be done with the class that befits our wonderful club.


Heck has only been there 9 months or so, so what cracks were there the previous 9 months that Emery has papered over?
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 16, 2024, 03:08:12 PM
Perhaps he means generally behind the scenes, rather than just on Heck's watch.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on February 16, 2024, 03:11:51 PM
If it's not true, then Heck has nothing to worry about. If there's any of it that's true, then he's going to have to explain himself to Nas. Certainly none of his actions so far really make him stand out as a consumate professional. The way he got the North Stand story out was amateurish beyond belief, and the rebranding has become a complete fiasco.

One decision, for me, really sums up Heck's time with us so far. The badge (even though the redevelopment is the one that is a bigger issue)

Parking, for a moment, how people feel about the crest designs and which one is objectively better, it was all done and dusted in November 2022 when the round design was chosen.

Chris Heck's first major decision last summer was to reopen the whole question of the badge. Can anybody hand on heart say this was a good decision? Here we are in Feb 2024 and we still haven't got a clear visual identity which must be having some impact on merch sales and which hasn't, in my opinion, really served the interests of the club. It has just led to another year of debate, arguments and ambiguity and whatever 'win' they would have got out of launching a visual rebrand has been squandered because we are all sick to death of it now. It will surely be  damp squib now whenever they finally 'reveal' what he has gone with.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on February 16, 2024, 03:12:04 PM
The problems started before Heck - price rises and Terrace View for a start. 
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 16, 2024, 03:23:23 PM
If it's not true, then Heck has nothing to worry about. If there's any of it that's true, then he's going to have to explain himself to Nas. Certainly none of his actions so far really make him stand out as a consumate professional. The way he got the North Stand story out was amateurish beyond belief, and the rebranding has become a complete fiasco.

One decision, for me, really sums up Heck's time with us so far. The badge (even though the redevelopment is the one that is a bigger issue)

Parking, for a moment, how people feel about the crest designs and which one is objectively better, it was all done and dusted in November 2022 when the round design was chosen.

Chris Heck's first major decision last summer was to reopen the whole question of the badge. Can anybody hand on heart say this was a good decision? Here we are in Feb 2024 and we still haven't got a clear visual identity which must be having some impact on merch sales and which hasn't, in my opinion, really served the interests of the club. It has just led to another year of debate, arguments and ambiguity and whatever 'win' they would have got out of launching a visual rebrand has been squandered because we are all sick to death of it now. It will surely be  damp squib now whenever they finally 'reveal' what he has gone with.

Exactly.

The change from the round badge to a 'consultation' for the new badge - handled terribly
The way the new badge was revealed by a fan trawling the trademark site - embarrassing
The actual new badge itself with the drop shadow - almost universal agreement that it's terrible
The 150 anniversary badge and the way it was revealed on his personal Twitter - amateurish
The interview where he revealed he was parking the North Stand project - laughably bad.

And that's all the stuff he's supposed to be good at.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on February 16, 2024, 03:33:03 PM
I think it would be easier to ask, what has he done well?
Title: Re: Chris Heck - President of Business Operations
Post by: Brend'Watkins on February 16, 2024, 03:34:02 PM
It's a bit futile getting so hung up on the badge. Whatever design is finally agreed upon it's not set in stone from that point till eternity. If there's enough of an issue about whatever design is chosen with the fan base it will be changed again and again...
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on February 16, 2024, 03:41:36 PM
If it's not true, then Heck has nothing to worry about. If there's any of it that's true, then he's going to have to explain himself to Nas. Certainly none of his actions so far really make him stand out as a consumate professional. The way he got the North Stand story out was amateurish beyond belief, and the rebranding has become a complete fiasco.

One decision, for me, really sums up Heck's time with us so far. The badge (even though the redevelopment is the one that is a bigger issue)

Parking, for a moment, how people feel about the crest designs and which one is objectively better, it was all done and dusted in November 2022 when the round design was chosen.

Chris Heck's first major decision last summer was to reopen the whole question of the badge. Can anybody hand on heart say this was a good decision? Here we are in Feb 2024 and we still haven't got a clear visual identity which must be having some impact on merch sales and which hasn't, in my opinion, really served the interests of the club. It has just led to another year of debate, arguments and ambiguity and whatever 'win' they would have got out of launching a visual rebrand has been squandered because we are all sick to death of it now. It will surely be  damp squib now whenever they finally 'reveal' what he has gone with.
I've no real problem with ditching the old badge, I can see the logic behind that and the truth is that process was flawed too.  The fact the YTS designed the new one on Microsoft paint is a bit of a pisser though.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on February 16, 2024, 03:45:14 PM
If it's not true, then Heck has nothing to worry about. If there's any of it that's true, then he's going to have to explain himself to Nas. Certainly none of his actions so far really make him stand out as a consumate professional. The way he got the North Stand story out was amateurish beyond belief, and the rebranding has become a complete fiasco.

One decision, for me, really sums up Heck's time with us so far. The badge (even though the redevelopment is the one that is a bigger issue)

Parking, for a moment, how people feel about the crest designs and which one is objectively better, it was all done and dusted in November 2022 when the round design was chosen.

Chris Heck's first major decision last summer was to reopen the whole question of the badge. Can anybody hand on heart say this was a good decision? Here we are in Feb 2024 and we still haven't got a clear visual identity which must be having some impact on merch sales and which hasn't, in my opinion, really served the interests of the club. It has just led to another year of debate, arguments and ambiguity and whatever 'win' they would have got out of launching a visual rebrand has been squandered because we are all sick to death of it now. It will surely be  damp squib now whenever they finally 'reveal' what he has gone with.

Yes, the round one is shit and most people didn't like it, regardless of whether it was the one voted for (if you have 2 shit choices you pick the least shit). The lion faced the wrong way for a start.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 16, 2024, 03:47:52 PM
It's a bit futile getting so hung up on the badge. Whatever design is finally agreed upon it's not set in stone from that point till eternity. If there's enough of an issue about whatever design is chosen with the fan base it will be changed again and again...
the badge seems to be causing a disproportionate level of angst for sure
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 16, 2024, 03:49:02 PM
It's a bit futile getting so hung up on the badge. Whatever design is finally agreed upon it's not set in stone from that point till eternity. If there's enough of an issue about whatever design is chosen with the fan base it will be changed again and again...

It's not the design itself, it's the absolutely stupid way he's gone about everything.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on February 16, 2024, 03:54:40 PM
It's a bit futile getting so hung up on the badge. Whatever design is finally agreed upon it's not set in stone from that point till eternity. If there's enough of an issue about whatever design is chosen with the fan base it will be changed again and again...

It's not the design itself, it's the absolutely stupid way he's gone about everything.

Thank you Risso. I even said 'parking how people feel about the design' but I think reading what is posted is gone out of fashion.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on February 16, 2024, 04:08:22 PM
the badge and stadium issues will pale into insignifcance if indeed he is creating this environment internally. The correlation to the communications disaster on all projects wouldn't be such a shock if those producing the work are all fucked off.
Title: Re: Chris Heck - President of Business Operations
Post by: Nelly on February 16, 2024, 04:13:55 PM
I really miss Christian Purslow

Don't it always seem to go, that you don't know what you've got 'til it's gone.

Maybe Heck is Purslow's QUEEG.

We are talking jape of the decade. We are talking April, May, June, July, and August Fool. Yes, that's right - I am Purslow.

Appreciate what you've got. Cos basically, I'm fantastic.

This whole thing does seem like he's been secretly reading from the junior encyclopedia of how to run a football club.
Title: Re: Chris Heck - President of Business Operations
Post by: nick harper on February 16, 2024, 04:14:45 PM
Irrespective of how true this all is, the fact this detail has been shared publicly must make working at Villa pretty toxic right now. Office working culture can very easily become very unpleasant where trust and open communication is breaking down. Not good for a club with ambitions and trying to compete at the top end of the league.

If there are problems at the top of a club, it usually filters down and affects all staff eventually.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on February 16, 2024, 04:15:01 PM
If it's not true, then Heck has nothing to worry about. If there's any of it that's true, then he's going to have to explain himself to Nas. Certainly none of his actions so far really make him stand out as a consumate professional. The way he got the North Stand story out was amateurish beyond belief, and the rebranding has become a complete fiasco.

One decision, for me, really sums up Heck's time with us so far. The badge (even though the redevelopment is the one that is a bigger issue)

Parking, for a moment, how people feel about the crest designs and which one is objectively better, it was all done and dusted in November 2022 when the round design was chosen.

Chris Heck's first major decision last summer was to reopen the whole question of the badge. Can anybody hand on heart say this was a good decision? Here we are in Feb 2024 and we still haven't got a clear visual identity which must be having some impact on merch sales and which hasn't, in my opinion, really served the interests of the club. It has just led to another year of debate, arguments and ambiguity and whatever 'win' they would have got out of launching a visual rebrand has been squandered because we are all sick to death of it now. It will surely be  damp squib now whenever they finally 'reveal' what he has gone with.

Exactly.

The change from the round badge to a 'consultation' for the new badge - handled terribly
The way the new badge was revealed by a fan trawling the trademark site - embarrassing
The actual new badge itself with the drop shadow - almost universal agreement that it's terrible
The 150 anniversary badge and the way it was revealed on his personal Twitter - amateurish
The interview where he revealed he was parking the North Stand project - laughably bad.

And that's all the stuff he's supposed to be good at.

I'm not sure but have you mentioned it before?  ;)

Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on February 16, 2024, 04:17:09 PM
the badge and stadium issues will pale into insignifcance if indeed he is creating this environment internally. The correlation to the communications disaster on all projects wouldn't be such a shock if those producing the work are all fucked off.
That's exactly the point - "it's not what you do, it's the way that you do it".
If only a small part of the Twittered letter is true, the owners have no choice to but to sack him off, pronto. I'm sure that the EPL and the FA have clear guidelines on governance and good practice in business, and having robust HR guidelines that conform to legislation will be part of that. Organisations cannot operate effectively when a corrosive culture of rule-breaking, employee-denigration and a total flaunting of the basics of employment law exist.
Just look at Twitter for proof - $45bn dropped off its value as a result of Musk being an utter cnut.
Title: Re: Chris Heck - President of Business Operations
Post by: Dante Lavelli on February 16, 2024, 04:18:06 PM
Dan Bardell would’ve had interactions around the club and beyond the fan experience.  If he isn’t suprised by the leaks then its bad news for the club.  A bit gutting to be honest, as the football side is in the best shape for a generation.

ps can someone explain the “Dan Bardell, who?” Joke?   
Title: Re: Chris Heck - President of Business Operations
Post by: Jon Crofts on February 16, 2024, 04:19:33 PM
Dan Bardell would’ve had interactions around the club and beyond the fan experience.  If he isn’t suprised by the leaks then its bad news for the club.  A bit gutting to be honest, as the football side is in the best shape for a generation.

ps can someone explain the “Dan Bardell, who?” Joke?   

Can they not. Thanks.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on February 16, 2024, 04:25:51 PM
It's just another example of Bad English's influence on the forum.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on February 16, 2024, 04:32:03 PM
If it's not true, then Heck has nothing to worry about. If there's any of it that's true, then he's going to have to explain himself to Nas. Certainly none of his actions so far really make him stand out as a consumate professional. The way he got the North Stand story out was amateurish beyond belief, and the rebranding has become a complete fiasco.

One decision, for me, really sums up Heck's time with us so far. The badge (even though the redevelopment is the one that is a bigger issue)

Parking, for a moment, how people feel about the crest designs and which one is objectively better, it was all done and dusted in November 2022 when the round design was chosen.

Chris Heck's first major decision last summer was to reopen the whole question of the badge. Can anybody hand on heart say this was a good decision? Here we are in Feb 2024 and we still haven't got a clear visual identity which must be having some impact on merch sales and which hasn't, in my opinion, really served the interests of the club. It has just led to another year of debate, arguments and ambiguity and whatever 'win' they would have got out of launching a visual rebrand has been squandered because we are all sick to death of it now. It will surely be  damp squib now whenever they finally 'reveal' what he has gone with.

Exactly.

The change from the round badge to a 'consultation' for the new badge - handled terribly
The way the new badge was revealed by a fan trawling the trademark site - embarrassing
The actual new badge itself with the drop shadow - almost universal agreement that it's terrible
The 150 anniversary badge and the way it was revealed on his personal Twitter - amateurish
The interview where he revealed he was parking the North Stand project - laughably bad.

And that's all the stuff he's supposed to be good at.

I'm not sure but have you mentioned it before?  ;)

I think it’s a good and worthwhile summary. Maybe we should all stop moaning about anything when we’ve done it the once, like the government perhaps?
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 16, 2024, 04:58:04 PM
It's a bit futile getting so hung up on the badge. Whatever design is finally agreed upon it's not set in stone from that point till eternity. If there's enough of an issue about whatever design is chosen with the fan base it will be changed again and again...

It's not the design itself, it's the absolutely stupid way he's gone about everything.

Absolutely this.

End of the day, we can live with whatever they decide they want. Some of us will hate it but we’ll get over it soon enough.

What does rankle is some of the stuff that came out of the club during this process.

Acting as if the round badge was a Rotterdam memorial thing on the, err, 41st anniversary.

Telling us it was a commercial trial when it was clearly scrapped.

Pretending to consult with fans when they had already decided.

Thinking we’re so stupid, nobody would check trademark applications.

Presenting it to the FAB in a video then saying there wasn’t any negative feedback in a manner which suggests it was discussed, when actually, the FAB said it wasn’t.

Honestly, my problem with it is not about this design or that, it’s about being taken for idiots.

And let’s not forget, all this ^^^^ is just about the badge. There’s then the North Stand, the lower grounds, the terrace view etc etc.

Reading reports of the FAB meetings, it sounds very, very much to me like the fans are generally getting sneered at by these people.

I have massive respect for our owners and look forward to Heck and Hatton delivering amazing commercial results, but I just don’t trust this pair, my default setting is to initially not believe anything they tell us.

That’s pretty impressive going. Even Tom Fox maintained credibility longer than these.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 16, 2024, 05:27:02 PM
Office working culture can very easily become very unpleasant where trust and open communication is breaking down.
this is just normal in the UK i find
Title: Re: Chris Heck - President of Business Operations
Post by: Jon Crofts on February 16, 2024, 06:23:22 PM
Office working culture can very easily become very unpleasant where trust and open communication is breaking down.
this is just normal in the UK i find

Although it’s not specifically called out in the site rules can you do us all the courtesy of starting a sentence with a capital letter and ending sentences with a full stop or period if you’re of an American persuasion.
Your tomes are hardly streams of consciousness so it really isn’t a big ask, furthermore even if you are typing on a mobile I cannot think of an application that doesn’t capitalise the first letter of a sentence & add a full stop after a double space.

Thanks.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Smith on February 16, 2024, 06:46:35 PM
Since getting rid of Gerrard we have been fairly ruthless in weeding out those players considered to be underperforming or surplus to requirements. If this statement has any basis in truth looks as though similar is happening on the commercial and administrative side.
Title: Re: Chris Heck - President of Business Operations
Post by: brontebilly on February 16, 2024, 07:21:03 PM
Since getting rid of Gerrard we have been fairly ruthless in weeding out those players considered to be underperforming or surplus to requirements. If this statement has any basis in truth looks as though similar is happening on the commercial and administrative side.

The main underperformer is Chris Heck. Seems Gerrard esque in being proven utterly out of his depth very quickly. That's before these allegations. 
Title: Re: Chris Heck - President of Business Operations
Post by: astonvilla82 on February 16, 2024, 07:34:33 PM
Office working culture can very easily become very unpleasant where trust and open communication is breaking down.
this is just normal in the UK i find

Although it’s not specifically called out in the site rules can you do us all the courtesy of starting a sentence with a capital letter and ending sentences with a full stop or period if you’re of an American persuasion.
Your tomes are hardly streams of consciousness so it really isn’t a big ask, furthermore even if you are typing on a mobile I cannot think of an application that doesn’t capitalise the first letter of a sentence & add a full stop after a double space.

Thanks.
your right,it isn't against site rules
Title: Re: Chris Heck - President of Business Operations
Post by: itmustbe_it is! on February 16, 2024, 08:32:51 PM
Office working culture can very easily become very unpleasant where trust and open communication is breaking down.
this is just normal in the UK i find

Although it’s not specifically called out in the site rules , can you do us all the courtesy of starting a sentence with a capital letter and ending sentences with a full stop, or period if you’re of an American persuasion.
Your tomes are hardly streams of consciousness so it really isn’t a big ask ;  furthermore even if you are typing on a mobile I cannot think of an application that doesn’t capitalise the first letter of a sentence and add a full stop after a double space.

Thanks.

FTFY.
Title: Re: Chris Heck - President of Business Operations
Post by: N'ZMAV on February 16, 2024, 08:36:52 PM
bring back Purslow.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 16, 2024, 09:27:26 PM
Since getting rid of Gerrard we have been fairly ruthless in weeding out those players considered to be underperforming or surplus to requirements. If this statement has any basis in truth looks as though similar is happening on the commercial and administrative side.

There's a big difference between getting rid of Coutinho on £180K a week, and Pat on the purchase ledger in accounts.
Title: Re: Chris Heck - President of Business Operations
Post by: Villa in Denmark on February 16, 2024, 09:45:16 PM
Office working culture can very easily become very unpleasant where trust and open communication is breaking down.
this is just normal in the UK i find
Have you considered the possibility that if the problem follows you around the problem might be you?
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on February 17, 2024, 12:25:42 PM
Whilst the content of this article smacks of extreme self-entitlement, the theme is that if we want to compete with the best we have to get the non-footballing structures right and populated with the best we can get.
https://www.theguardian.com/football/2024/feb/16/ashworth-and-wilcox-the-next-pieces-in-jigsaw-of-new-manchester-united
I wonder whether Heck is the best we can get, and I also question whether having him at the top of the structure is wise given that he seems like a loose cannon.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on February 17, 2024, 12:34:07 PM
I am convinced he is no where near the best we could get, as P Walnuts points out above, you don’t get that many things wrong in so short a time period if you are any where near competent let alone best in the business.
Title: Re: Chris Heck - President of Business Operations
Post by: Skerra on February 17, 2024, 01:16:48 PM
I’m always very wary with an American taking charge of anything to do with football. They tend to try to use methods more in line with American sports and, doubt they understand our ways when it comes to football. Haven’t seen anything from Heck yet to disprove my theory.
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on February 17, 2024, 02:03:08 PM
Fortunately with Monchi, Emery and Vidaganay, he’s hopefully not being allowed anywhere near the Football side of the club.
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on February 17, 2024, 02:11:36 PM
Fortunately with Monchi, Emery and Vidaganay, he’s hopefully not being allowed anywhere near the Football side of the club.
Well yes, but he plays a pivotal role in the team's success through the commercial activities.
Title: Re: Chris Heck - President of Business Operations
Post by: CT Villan on February 17, 2024, 05:41:09 PM
Wes Edens is American and he seems to be doing alright. I don't think we should be painting with a broad brush here.

Heck appears to be a twat, but we don't know what successes he has lined up on the commercial side yet. For me he has until the summer to prove his business acumen, however any truth in the recently alleged transgressions should result in his immediate removal (and where appropriate, prosecution).
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 17, 2024, 05:43:49 PM
wasn't Heck hand picked by NSWE
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 17, 2024, 05:49:17 PM
wasn't Heck hand picked by NSWE

Well who else would it have been?
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 17, 2024, 07:18:01 PM
So don't expect Heck to be going anywhere soon . This Ben Hatton seems to be getting just as much flack in that letter if not more .
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 17, 2024, 08:27:36 PM
Heck pictured out in Fulham with fans after the game getting the beers in.
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on February 18, 2024, 01:04:30 AM
Hopefully he took notes on how it should operate.
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on February 18, 2024, 04:17:00 AM
It's just another example of Bad English's influence on the forum.
Apart from

"No RIP or putting football into perspective"
Who is Dan Bardell'?
What is 'bs' (and why don't you just write 'bullshit', we're not in the USA)?

nobody takes any notice of me whatsoever. :-)
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on February 18, 2024, 04:49:32 AM
It's just another example of Bad English's influence on the forum.
Apart from

"No RIP or putting football into perspective"
Who is Dan Bardell'?
What is 'bs' (and why don't you just write 'bullshit', we're not in the USA)?

nobody takes any notice of me whatsoever. :-)
Wrong, some of us have formed  a cult and have chosen you as our leader.
FTFNRIPWTFIDB .
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 18, 2024, 07:31:11 AM
SWMBO
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on February 18, 2024, 10:11:29 AM
On Twatter:

Russ Dale 🦁
@russkyd11
20h

Aston Villa matchday revenue... £36m....
Spurs matchday revenue.....£106m.....
But a new stadium would be a terrible idea wouldn't it? 🙄
Can't move forwards if you're standing still.
#avfc


I don't know whether the numbers are right, but I'm guessing the 3x differential is probably not far off being.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 18, 2024, 10:46:07 AM
On Twatter:

Russ Dale 🦁
@russkyd11
20h

Aston Villa matchday revenue... £36m....
Spurs matchday revenue.....£106m.....
But a new stadium would be a terrible idea wouldn't it? 🙄
Can't move forwards if you're standing still.
#avfc


I don't know whether the numbers are right, but I'm guessing the 3x differential is probably not far off being.
Be about right and aligns to their overall turnover which is about X3 ours.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 18, 2024, 10:48:56 AM
He was probably summoned round to Nas's gaff yesterday, and told to go and mix with the proles afterwards to try and regain a bit of goodwill.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on February 18, 2024, 10:50:29 AM
Who is Russ Dale?
Title: Re: Chris Heck - President of Business Operations
Post by: john e on February 18, 2024, 11:12:14 AM
He was probably summoned round to Nas's gaff yesterday, and told to go and mix with the proles afterwards to try and regain a bit of goodwill.

He never bought me a pint the rotter
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 18, 2024, 11:15:11 AM
Who is Russ Dale?

He's Dan Bardell, podcaster, Villa fan, occasionally on Sky Sports.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 18, 2024, 11:24:09 AM
He was probably summoned round to Nas's gaff yesterday, and told to go and mix with the proles afterwards to try and regain a bit of goodwill.

He never bought me a pint the rotter
"i'm next cocksucker" at the bar
Title: Re: Chris Heck - President of Business Operations
Post by: frankmosswasmyuncle on February 18, 2024, 11:32:52 AM
He was probably summoned round to Nas's gaff yesterday, and told to go and mix with the proles afterwards to try and regain a bit of goodwill.

He never bought me a pint the rotter
Nor me!

One thing I did notice...on my way back to the coach, had to pass the Fulham shop....the queues were massive, controlled by stewards and were clearly going to take some time to get through....also lads bringing barrels of beer to the bars at the away end as we all made our way out....for post match drinkies, obviously. So, clearly built in as part of the match experience...and not just for those "willing" to pay £120 extra for the privilege!!! Just for the regular punters not in a rush to get home.

Sorry, that's two things!
Title: Re: Chris Heck - President of Business Operations
Post by: Ian. on February 18, 2024, 11:33:34 AM
Who is Russ Dale?

He sounds like a dog. A Russ Dale Terrier maybe?
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on February 18, 2024, 12:04:53 PM
SWMBO
How could I forget?
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on February 18, 2024, 12:11:22 PM
SWMBO
How could I forget?

Plus you've made "I see fans are leaving VP early "to beat the traffic" " (do I need double quotation marks there?) and "Giving the wankers" into regular match-thread bingo-phrases.

Your impact shouldn't be cheapened.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on February 18, 2024, 12:19:10 PM
SWMBO

Plus 'FTF' (and variations thereof).
Title: Re: Chris Heck - President of Business Operations
Post by: CT Villan on February 18, 2024, 12:32:19 PM
i thought russ dale was where risso lived

it's mad lit, on god, no cap
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on February 18, 2024, 02:06:37 PM
On Twatter:

Russ Dale 🦁
@russkyd11
20h

Aston Villa matchday revenue... £36m....
Spurs matchday revenue.....£106m.....
But a new stadium would be a terrible idea wouldn't it? 🙄
Can't move forwards if you're standing still.
#avfc


I don't know whether the numbers are right, but I'm guessing the 3x differential is probably not far off being.
Be about right and aligns to their overall turnover which is about X3 ours.

It’s not 3 times ours.

It’s not far off though.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 18, 2024, 02:26:35 PM
On Twatter:

Russ Dale 🦁
@russkyd11
20h

Aston Villa matchday revenue... £36m....
Spurs matchday revenue.....£106m.....
But a new stadium would be a terrible idea wouldn't it? 🙄
Can't move forwards if you're standing still.
#avfc


I don't know whether the numbers are right, but I'm guessing the 3x differential is probably not far off being.
Be about right and aligns to their overall turnover which is about X3 ours.

It’s not 3 times ours.

It’s not far off though.
That's why i said about x3.
Title: Re: Chris Heck - President of Business Operations
Post by: andyh on February 18, 2024, 02:32:27 PM
On Twatter:

Russ Dale 🦁
@russkyd11
20h

Aston Villa matchday revenue... £36m....
Spurs matchday revenue.....£106m.....
But a new stadium would be a terrible idea wouldn't it? 🙄
Can't move forwards if you're standing still.
#avfc


I don't know whether the numbers are right, but I'm guessing the 3x differential is probably not far off being.
And how many years do you need to maintain that to pay off the debt of the new stadium?
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on February 18, 2024, 02:33:28 PM
On Twatter:

Russ Dale 🦁
@russkyd11
20h

Aston Villa matchday revenue... £36m....
Spurs matchday revenue.....£106m.....
But a new stadium would be a terrible idea wouldn't it? 🙄
Can't move forwards if you're standing still.
#avfc


I don't know whether the numbers are right, but I'm guessing the 3x differential is probably not far off being.
Be about right and aligns to their overall turnover which is about X3 ours.

It’s not 3 times ours.

It’s not far off though.
That's why i said about x3.

Yeah, the second sentence was an edit. I thought it was about double til I went and checked.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on February 18, 2024, 02:36:40 PM
On Twatter:

Russ Dale 🦁
@russkyd11
20h

Aston Villa matchday revenue... £36m....
Spurs matchday revenue.....£106m.....
But a new stadium would be a terrible idea wouldn't it? 🙄
Can't move forwards if you're standing still.
#avfc


I don't know whether the numbers are right, but I'm guessing the 3x differential is probably not far off being.
And how many years do you need to maintain that to pay off the debt of the new stadium?

Depends who you owe it to I guess.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 18, 2024, 03:05:46 PM
On Twatter:

Russ Dale 🦁
@russkyd11
20h

Aston Villa matchday revenue... £36m....
Spurs matchday revenue.....£106m.....
But a new stadium would be a terrible idea wouldn't it? 🙄
Can't move forwards if you're standing still.
#avfc


I don't know whether the numbers are right, but I'm guessing the 3x differential is probably not far off being.
And how many years do you need to maintain that to pay off the debt of the new stadium?

Well at least as far as FFP goes, it doesn't matter. The increased income hits the P&L and affects FFP. The costs of building the new stand don't.
Title: Re: Chris Heck - President of Business Operations
Post by: Beard82 on February 18, 2024, 03:11:08 PM
I think our match day spend is I’ll be much higher this season.  It would be even higher if they could find a way of serving people quicker I would probably spend a lot more if there was a chance of getting served
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 18, 2024, 03:23:01 PM
Regular punters alone are nowhere near enough to provide much of an uplift.

I understand it is just part of the jigsaw but if 40,000 all bought a pint at £5, that is £200k per home game - and we’ll never get near that so this is mega optimistic numbers - that is 3.8m a year (and I bet after costs our margin is tiny on all that so profit would be way less. 

Yeah, it adds to the pot, but the real money there is in corporate - corporate that is almost permanently sold out and therefore in short supply.

The Lower Grounds and Terrace View, even should they sell out every single match, would add a pinprick of revenue.

Driving all of this, though, is the number of people in the ground, that has got to increase and that’s what makes the stadium situation so weird.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 18, 2024, 04:25:18 PM
I think our match day spend is I’ll be much higher this season.  It would be even higher if they could find a way of serving people quicker I would probably spend a lot more if there was a chance of getting served
take this to the Witton Upper thread.
Title: Re: Chris Heck - President of Business Operations
Post by: aldridgeboy on February 18, 2024, 04:35:30 PM
And the Upper Trinity thread ( if there is one lol)

I will never even try to get food or drink at a home game again after my one attempt this year. Just no point trying unless I miss last 20 mins of first half or first 15 mins of second
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on February 18, 2024, 04:39:55 PM
Regular punters alone are nowhere near enough to provide much of an uplift.

I understand it is just part of the jigsaw but if 40,000 all bought a pint at £5, that is £200k per home game - and we’ll never get near that so this is mega optimistic numbers - that is 3.8m a year (and I bet after costs our margin is tiny on all that so profit would be way less. 

Yeah, it adds to the pot, but the real money there is in corporate - corporate that is almost permanently sold out and therefore in short supply.

The Lower Grounds and Terrace View, even should they sell out every single match, would add a pinprick of revenue.

Driving all of this, though, is the number of people in the ground, that has got to increase and that’s what makes the stadium situation so weird.

Exactly this, there is no inclination to improve anything for us plebs when it’s the real money with the real margins that they want
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on February 19, 2024, 09:54:26 PM
On Twatter:

Russ Dale 🦁
@russkyd11
20h

Aston Villa matchday revenue... £36m....
Spurs matchday revenue.....£106m.....
But a new stadium would be a terrible idea wouldn't it? 🙄
Can't move forwards if you're standing still.
#avfc


I don't know whether the numbers are right, but I'm guessing the 3x differential is probably not far off being.

Although as they have a season ticket price difference over ours of + £200 at he lower end and + £1200 for the rich seats, it it not just coming from the bigger stadium but what people are prepared to pay. They also charge £45-£55 just to be able to buy day to day tickets on the priority route (not sure if they reach general sale). You do get all but £10 back in vouchers, but that is vouchers to get £10 off the Spurs streaming subscription, and the rest in club shop vouchers.

With the way we have reacted to the offerings our club has tried to get extra money in, I can expect similar when we try to go down similar routes.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on February 19, 2024, 10:39:36 PM
On Twatter:

Russ Dale 🦁
@russkyd11
20h

Aston Villa matchday revenue... £36m....
Spurs matchday revenue.....£106m.....
But a new stadium would be a terrible idea wouldn't it? 🙄
Can't move forwards if you're standing still.
#avfc


I don't know whether the numbers are right, but I'm guessing the 3x differential is probably not far off being.

Although as they have a season ticket price difference over ours of + £200 at he lower end and + £1200 for the rich seats, it it not just coming from the bigger stadium but what people are prepared to pay. They also charge £45-£55 just to be able to buy day to day tickets on the priority route (not sure if they reach general sale). You do get all but £10 back in vouchers, but that is vouchers to get £10 off the Spurs streaming subscription, and the rest in club shop vouchers.

With the way we have reacted to the offerings our club has tried to get extra money in, I can expect similar when we try to go down similar routes.

I pay £80 just to be able to buy tickets for me and the kids.
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on February 19, 2024, 10:59:31 PM
I didn't realise we were doing paid memberships now being as DW has mentioned previously you don't have to pay to be on the ST list (Spurs ones include that as a perk, so no ST 5 years down the line if you are not paying £50 a year to keep on it). Not sure how many kids you have but they run £25 for kids memberships.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on February 20, 2024, 02:02:42 AM
I didn't realise we were doing paid memberships now being as DW has mentioned previously you don't have to pay to be on the ST list (Spurs ones include that as a perk, so no ST 5 years down the line if you are not paying £50 a year to keep on it). Not sure how many kids you have but they run £25 for kids memberships.

Two of brainwashing age. The others have completed their training. Membership is £40 for me, £20 each for the kids.
Title: Re: Chris Heck - President of Business Operations
Post by: algy on February 20, 2024, 05:40:03 AM
On Twatter:

Russ Dale 🦁
@russkyd11
20h

Aston Villa matchday revenue... £36m....
Spurs matchday revenue.....£106m.....
But a new stadium would be a terrible idea wouldn't it? 🙄
Can't move forwards if you're standing still.
#avfc


I don't know whether the numbers are right, but I'm guessing the 3x differential is probably not far off being.

Although as they have a season ticket price difference over ours of + £200 at he lower end and + £1200 for the rich seats, it it not just coming from the bigger stadium but what people are prepared to pay. They also charge £45-£55 just to be able to buy day to day tickets on the priority route (not sure if they reach general sale). You do get all but £10 back in vouchers, but that is vouchers to get £10 off the Spurs streaming subscription, and the rest in club shop vouchers.

With the way we have reacted to the offerings our club has tried to get extra money in, I can expect similar when we try to go down similar routes.

I pay £80 just to be able to buy tickets for me and the kids.
I'm similar - pay £100/yr for me, my dad, and 1 child's membership which our 3 kids share. Can't really justify getting them all membership when we realistically can't get the kids to more than 1-2 games a season (needing Saturday 3pm kickoffs basically for us all to be able to get to VP & back by public transport)
Title: Re: Chris Heck - President of Business Operations
Post by: Holte L2 on February 20, 2024, 07:40:42 AM
I had a moment of weakness before the Manure match.  I bought a bottle of water and a sausage roll from the Amazon stye pick up in the Holte  Checked my bank the next day £8! £8 for a sausage roll and a water. The world's gone mad.

I won't be doing that again!!
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on February 20, 2024, 08:31:45 AM
When are we going to see the improvements in every part of the ground, as promised in his dog walk video from Bodymoor? No changes in the Trinity, other than now having luke warm water in the sinks, rather than water directly from the Arctic. Still no way of people drying their hands without queueing. 
Title: Re: Chris Heck - President of Business Operations
Post by: Clampy on February 20, 2024, 08:35:33 AM
When are we going to see the improvements in every part of the ground, as promised in his dog walk video from Bodymoor? No changes in the Trinity, other than now having luke warm water in the sinks, rather than water directly from the Arctic. Still no way of people drying their hands without queueing. 

 I dont get the last line. If there is someone using the towel dispensers, then you have to wait.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on February 20, 2024, 08:36:49 AM
There are no towel dispensers - just two hand dryers...
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 20, 2024, 08:38:34 AM
Pretty telling that they can do the installation of the entire Terrace View structure relatively quickly but people are still having to wait form them to provide toilet facilities which come anywhere near alignment with the price of match tickets.

Just fucking sort it out, it is so fucking annoying that there seems to still be lethargy in improving anything that doesn’t have pound notes attached to it.
Title: Re: Chris Heck - President of Business Operations
Post by: Clampy on February 20, 2024, 08:40:47 AM
There are no towel dispensers - just two hand dryers...

Ah, ok. There's towel dispensers in the Upper Holte toilets. I presumed it was the same everywhere.
Title: Re: Chris Heck - President of Business Operations
Post by: rob_bridge on February 20, 2024, 08:43:05 AM
People would be willing to spend a bit more money per visit to VP if the overall experience was better. Less queues and either better quality or lower prices.

Being honest when we were getting low 30k 10 years ago it was relatively easy to get served in Trinity but the whole catering thing has been an issue for longer. I remember a H&V article about it years ago.

The only way to generate a step up in income is to increase the ground capacity with special focus on corporate hospitality and/or garner far more global sponsorship deals. The former is being honest easier.
Title: Re: Chris Heck - President of Business Operations
Post by: Smithy on February 20, 2024, 08:49:36 AM
On Twatter:

Russ Dale 🦁
@russkyd11
20h

Aston Villa matchday revenue... £36m....
Spurs matchday revenue.....£106m.....
But a new stadium would be a terrible idea wouldn't it? 🙄
Can't move forwards if you're standing still.
#avfc


I don't know whether the numbers are right, but I'm guessing the 3x differential is probably not far off being.

Although as they have a season ticket price difference over ours of + £200 at he lower end and + £1200 for the rich seats, it it not just coming from the bigger stadium but what people are prepared to pay. They also charge £45-£55 just to be able to buy day to day tickets on the priority route (not sure if they reach general sale). You do get all but £10 back in vouchers, but that is vouchers to get £10 off the Spurs streaming subscription, and the rest in club shop vouchers.

With the way we have reacted to the offerings our club has tried to get extra money in, I can expect similar when we try to go down similar routes.

Indeed.  We could close a chunk of that revenue gap just by putting up the prices of our tickets and anything match-day related to what Spurs charge, and by playing more matches at home (which we're doing this season). 

But can you imagine the carnage on here if we started charging two-grand or more for some of our season tickets?  This season our most expensive season ticket is still cheaper than Spurs' CHEAPEST season ticket, by about 10%.

A new stadium doesn't close that revenue gap unless we start charging Spurs-style prices.  And we can charge Spurs-style prices without moving to a new stadium, if we want to.
Title: Re: Chris Heck - President of Business Operations
Post by: Chico Hamilton III on February 20, 2024, 08:53:40 AM
My son turns 18 the week before we play Spurs so he moves up an age/price bracket and I paid £110 for tickets for me and him in the lower Holte. Getting very close to my tipping point.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 20, 2024, 09:03:32 AM
The toilets in the upper Holte are a disgrace. I like some decent reading material while I pee, but the posters aren't updated enough and too often I am left reading the Saville plaque on the trough.
Title: Re: Chris Heck - President of Business Operations
Post by: frank black on February 20, 2024, 09:20:50 AM
I was talking to some Spurs fans before the Fulham game. £60 quid a game was the season ticket price. They couldn’t get their heads around why we would baulk at paying this.. sadly it’s not far away before we’ll be paying similar.
They love their new stadium but hate the queues for a pint (apparently, but can’t imagine they’re as bad as ours). One of was a condescending idiot, so the cherry was on the cake when they lost.
Title: Re: Chris Heck - President of Business Operations
Post by: RamboandBruno on February 20, 2024, 09:39:35 AM
I the think the Everton cup game alone, highlights the difficulties the club will have if ticket and season prices keep hiking up. I know its more complicated than this, people picking and choosing their games with euro and league games as well. But when i was down at Spurs last season, there were obviously thousands of tourists there, same as Chelsea the other week in the cup. The amount of photos being taken, seemed to me indicative of home supporters’  who didn’t/couldn’t get to games very often. Nevermind whether we want Villa to turn into a haven for tourists or not, the reality is we’re based in Birmingham and much as I see myself as Brummie first before any nationality and defensive of my city etc, we will never ever be able to attract as many of those one off supporters, who will also do a weekend in the smoke.
I know the argument then is the tourist fans of the Manchester clubs and Liverpool, but Man U & Liverpool have 50+ years of cup winning and brand building and Man City can afford to keep their prices low.

Villa have a problem I feel as they are literally in danger of pricing loyalty out of their market and I’m not convinced there are another 10,000-20,000 ready to commit to season tickets year after year (I know I sound all flintstone here).

One thing i would say, the tap and go bar, pre order bar and outside bar, have made it much easier to get a beer and food in the lower holte, even at half time.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on February 20, 2024, 09:50:27 AM
^^ You may have a point on the tourist thing, but I don’t know. The Premier League is a worldwide attraction after all. One thing we do know - we could sell more corporate, more GA season tickets and more individual match tickets if we had room. We should be making room.

Anyone remember that article years ago, something like ‘Why Villa and Not Everton’? It went into detail about our catchment area compared to other clubs. It could be a huge advantage.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on February 20, 2024, 09:54:57 AM
We all know football is too expensive. But we all want success. It's almost impossible to have  the latter without the former.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on February 20, 2024, 10:14:35 AM
We all know football is too expensive. But we all want success. It's almost impossible to have  the latter without the former.

Expensive compared to what though? If it's football 20 years ago then yes, but if you compare it to equivalent entertainment options then probably not.

A basic seat at the NEC for a gig £60+
Mostertrucks at the NIA £50+
Big show at the Hippodrome £70+
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on February 20, 2024, 10:15:31 AM
We all know football is too expensive. But we all want success. It's almost impossible to have  the latter without the former.

Expensive compared to what though? If it's football 20 years ago then yes, but if you compare it to equivalent entertainment options then probably not.

A basic seat at the NEC for a gig £60+
Mostertrucks at the NIA £50+
Big show at the Hippodrome £70+

You don't go to any of them every other week.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 20, 2024, 10:19:55 AM
We all know football is too expensive. But we all want success. It's almost impossible to have  the latter without the former.

Expensive compared to what though? If it's football 20 years ago then yes, but if you compare it to equivalent entertainment options then probably not.

A basic seat at the NEC for a gig £60+
Mostertrucks at the NIA £50+
Big show at the Hippodrome £70+

You don't go to any of them every other week.

True, but they're also not soul-crushingly important to us, either.
Title: Re: Chris Heck - President of Business Operations
Post by: rob_bridge on February 20, 2024, 10:20:49 AM
We all know football is too expensive. But we all want success. It's almost impossible to have  the latter without the former.

Expensive compared to what though? If it's football 20 years ago then yes, but if you compare it to equivalent entertainment options then probably not.

A basic seat at the NEC for a gig £60+
Mostertrucks at the NIA £50+
Big show at the Hippodrome £70+

It is all relative.

Cheltenham Festival - cheapest standing is £50 and £7.50 a pint and the queues are much worse.

In the 2013-16 dark days me and the Missus used to pick up tickets for £15-£25 quid each on exchange sites. Trinity Lower, Holte Upper etc..

Pay 3 times that now only because people will pay.

The ground is full more or less every game - they made one mistake with Everton game.

Either existing punters pay more or we get more punters including richer Corporate ones.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on February 20, 2024, 10:30:17 AM
We all know football is too expensive. But we all want success. It's almost impossible to have  the latter without the former.

Expensive compared to what though? If it's football 20 years ago then yes, but if you compare it to equivalent entertainment options then probably not.

A basic seat at the NEC for a gig £60+
Mostertrucks at the NIA £50+
Big show at the Hippodrome £70+

You don't go to any of them every other week.

And neither do the new fans they want to attract to games.

They want the once or twice-a-season fan, that will make a day of the event, go to the shop, spend in the stadium, be happy to "experience" the Terrace View or Holte Suite - that is where the money is.

Whether they are tourists that want to see any PL match, or "supporters" of Villa from far-flung places, whose numbers will grow if/when we actually win something.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on February 20, 2024, 10:31:17 AM
We all know football is too expensive. But we all want success. It's almost impossible to have  the latter without the former.

Expensive compared to what though? If it's football 20 years ago then yes, but if you compare it to equivalent entertainment options then probably not.

A basic seat at the NEC for a gig £60+
Mostertrucks at the NIA £50+
Big show at the Hippodrome £70+

You don't go to any of them every other week.
I would pay not to go t any of the,.
Title: Re: Chris Heck - President of Business Operations
Post by: frankmosswasmyuncle on February 20, 2024, 10:37:02 AM
There are no towel dispensers - just two hand dryers...
I know this is a minor issue but it's a genuine "who the f**k thought this up?" reflecting a number of basic issues for fans atm....took out about 4 towel dispensers which worked perfectly well, replaced with two hand dryers which a lot don't bother queuing for because...there's a queue! it's totally impractical, a pain and I have people outside waiting for me to go to our seats...
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on February 20, 2024, 10:41:08 AM
When are we going to see the improvements in every part of the ground, as promised in his dog walk video from Bodymoor? No changes in the Trinity, other than now having luke warm water in the sinks, rather than water directly from the Arctic. Still no way of people drying their hands without queueing. 

Yep it's all bullshit. "This isn't about one set of fans, it's about all fans". No it isn't. You've made the service vaguely bearable for the people prepared to pay daft prices for some shit food in the TV and LG, but in most of the stands the service and overall experience inclusing toilets is still absolutely dismal.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on February 20, 2024, 10:41:27 AM
We all know football is too expensive. But we all want success. It's almost impossible to have  the latter without the former.

Expensive compared to what though? If it's football 20 years ago then yes, but if you compare it to equivalent entertainment options then probably not.

A basic seat at the NEC for a gig £60+
Mostertrucks at the NIA £50+
Big show at the Hippodrome £70+

You don't go to any of them every other week.
I would pay not to go t any of the,.

Maybe not - but try getting a ticket to any big event these days, it's a nightmare.

Add cricket to that - ballots, waiting list, payment to get on the pre-sale list... a long way from test matches in the 80s and 90s where you could pretty much turn up on the day.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Smith on February 20, 2024, 11:16:15 AM
We all know football is too expensive. But we all want success. It's almost impossible to have  the latter without the former.

Expensive compared to what though? If it's football 20 years ago then yes, but if you compare it to equivalent entertainment options then probably not.

A basic seat at the NEC for a gig £60+
Mostertrucks at the NIA £50+
Big show at the Hippodrome £70+

You don't go to any of them every other week.
I would pay not to go t any of the,.

Maybe not - but try getting a ticket to any big event these days, it's a nightmare.

Add cricket to that - ballots, waiting list, payment to get on the pre-sale list... a long way from test matches in the 80s and 90s where you could pretty much turn up on the day.

Again that’s not every other week, I’ve never had a problem getting a ticket for any non-international game at Edgbaston and it’s ‘relatively’ inexpensive.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 20, 2024, 11:32:32 AM
Getting to that time of year again. I'm not expecting ours to be frozen. Not with all these badge redesigns we have to fund.

https://theathletic.com/5285601/2024/02/19/arsenal-season-ticket-increase/ (https://theathletic.com/5285601/2024/02/19/arsenal-season-ticket-increase/)

4-6% increase at the Arse.

"We are also continuing to make investments to improve the matchday experience for our supporters at Emirates Stadium."

"Arsenal announced a five per cent increase in season ticket prices and the reducing the number of games included in a season ticket from 26 to 22 in February 2023."
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on February 20, 2024, 11:54:48 AM
My son turns 18 the week before we play Spurs so he moves up an age/price bracket and I paid £110 for tickets for me and him in the lower Holte. Getting very close to my tipping point.

I think that’s the same with a lot of people Chico & I think the club understand that but they will test that line, they will be perfectly fine pushing some over that tipping point whilst they are still confident they can back fill - maximising ticket revenue with the existing seats by pushing the prices up 10/15/20% a year but still selling out is cheaper than building a new stand.

Fully expect they will come up with new hospitality offferings that will see people booted out of season ticket seats…I have a great seat at the front of Witton Lane Upper, sure those seats will be targeted to make a hospitality offering at some point…I’ve said before if I was the club knowing Birmingham councils issues I’d be looking to purchase that bit of park over the road from the Witton, level it and whack up marquee or shipping containers as a hospitality zone.

As for catering & facilities…they have no inclination to improve anything for the existing fans, couldn’t care less about toilets, crowded concourses or catering offerings, there’s only minimal revenues attached …only hospitality with its big ticket prices.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on February 20, 2024, 12:02:32 PM
My son turns 18 the week before we play Spurs so he moves up an age/price bracket and I paid £110 for tickets for me and him in the lower Holte. Getting very close to my tipping point.

I think that’s the same with a lot of people Chico & I think the club understand that but they will test that line, they will be perfectly fine pushing some over that tipping point whilst they are still confident they can back fill - maximising ticket revenue with the existing seats by pushing the prices up 10/15/20% a year but still selling out is cheaper than building a new stand.

Fully expect they will come up with new hospitality offferings that will see people booted out of season ticket seats…I have a great seat at the front of Witton Lane Upper, sure those seats will be targeted to make a hospitality offering at some point…I’ve said before if I was the club knowing Birmingham councils issues I’d be looking to purchase that bit of park over the road from the Witton, level it and whack up marquee or shipping containers as a hospitality zone.

As for catering & facilities…they have no inclination to improve anything for the existing fans, couldn’t care less about toilets, crowded concourses or catering offerings, there’s only minimal revenues attached …only hospitality with its big ticket prices.
But that is not how smart business people think.
They have a captive audience for a few hours so first try and keep them for longer, then give them something to spend money on.
The big  Tescos is now full of matchday Villa Fans buying food and drink, most people would not consider buying food and drink at the ground so they are losing tens of thousands every game.
Title: Re: Chris Heck - President of Business Operations
Post by: artvandelay on February 20, 2024, 12:03:29 PM
For comparing to test cricket, my day one ticket at the test match behind the bowlers arm at Edgbaston was £72.50 (top price for that day). This gives me of course 7 hours of entertainment.

This compares to £80 in the '1888 seats' or £68 in 'zone 1' to watch us lose to Newcastle on a Tuesday night.
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on February 20, 2024, 12:42:08 PM
My son turns 18 the week before we play Spurs so he moves up an age/price bracket and I paid £110 for tickets for me and him in the lower Holte. Getting very close to my tipping point.

I think that’s the same with a lot of people Chico & I think the club understand that but they will test that line, they will be perfectly fine pushing some over that tipping point whilst they are still confident they can back fill - maximising ticket revenue with the existing seats by pushing the prices up 10/15/20% a year but still selling out is cheaper than building a new stand.

Fully expect they will come up with new hospitality offferings that will see people booted out of season ticket seats…I have a great seat at the front of Witton Lane Upper, sure those seats will be targeted to make a hospitality offering at some point…I’ve said before if I was the club knowing Birmingham councils issues I’d be looking to purchase that bit of park over the road from the Witton, level it and whack up marquee or shipping containers as a hospitality zone.

As for catering & facilities…they have no inclination to improve anything for the existing fans, couldn’t care less about toilets, crowded concourses or catering offerings, there’s only minimal revenues attached …only hospitality with its big ticket prices.
But that is not how smart business people think.
They have a captive audience for a few hours so first try and keep them for longer, then give them something to spend money on.
The big  Tescos is now full of matchday Villa Fans buying food and drink, most people would not consider buying food and drink at the ground so they are losing tens of thousands every game.

I don’t disagree but would they claw back that tens of thousands if they improve the offering or will those people still buy a £3 sandwich at Tesco?  I don’t think you’ll ever create a culture where significant people want to be around the ground for hours other than the couple of games a season where the sun is out
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on February 20, 2024, 12:50:04 PM
We all know football is too expensive. But we all want success. It's almost impossible to have  the latter without the former.

Expensive compared to what though? If it's football 20 years ago then yes, but if you compare it to equivalent entertainment options then probably not.

A basic seat at the NEC for a gig £60+
Mostertrucks at the NIA £50+
Big show at the Hippodrome £70+

You don't go to any of them every other week.
I would pay not to go t any of the,.

Great, I can do you no ticket for £20 each.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on February 20, 2024, 12:51:17 PM
They won't create a culture of being at the ground spending money when they don't follow through on plans to provide such facilities for people who want a place to go and eat etc on match day
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on February 20, 2024, 12:52:46 PM
For comparing to test cricket, my day one ticket at the test match behind the bowlers arm at Edgbaston was £72.50 (top price for that day). This gives me of course 7 hours of entertainment.

This compares to £80 in the '1888 seats' or £68 in 'zone 1' to watch us lose to Newcastle on a Tuesday night.

Do watching Cricket and "7 hours of entertainment" go together?
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Smith on February 20, 2024, 12:55:24 PM
For comparing to test cricket, my day one ticket at the test match behind the bowlers arm at Edgbaston was £72.50 (top price for that day). This gives me of course 7 hours of entertainment.

This compares to £80 in the '1888 seats' or £68 in 'zone 1' to watch us lose to Newcastle on a Tuesday night.

How does that compare to the best seats to watch England at Wembley?

Watching Villa has become very expensive but we should be making like for like comparisons otherwise it’s the equivalent of going to the Ritz and judging prices against your local Pizza Express.
Title: Re: Chris Heck - President of Business Operations
Post by: rob_bridge on February 20, 2024, 01:31:11 PM
They won't create a culture of being at the ground spending money when they don't follow through on plans to provide such facilities for people who want a place to go and eat etc on match day

Indeed - the last 3 times (as weather allowed) I had a beer in the fans area outside the Trinity. Think they need (where they can) more of that - obviously with covering. The Forest game last season was great as they had an interview with Ken Swain, an excellent as a Villa legend and he played for both clubs.
Title: Re: Chris Heck - President of Business Operations
Post by: Hookeysmith on February 20, 2024, 01:55:14 PM
Quote
This gives me of course 7 hours of entertainment.

This is a joke - right

No game if there is a sniff of rain  - great entertainment my arse
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 20, 2024, 04:01:01 PM
Quote
This gives me of course 7 hours of entertainment.

This is a joke - right

No game if there is a sniff of rain  - great entertainment my arse

Also even when there is play, it's half a mile away and you can barely see what's going on.

Plus you're surrounded by the sort of pissed up twats who go to the cricket*.

It's almost as bad as going to the rugby**.


* only joking, cricket fans.
** rugby can get in the sea, though, along with all the people who go to the matches.
Title: Re: Chris Heck - President of Business Operations
Post by: Paul.S on February 20, 2024, 04:25:51 PM
Getting to that time of year again. I'm not expecting ours to be frozen. Not with all these badge redesigns we have to fund.

https://theathletic.com/5285601/2024/02/19/arsenal-season-ticket-increase/ (https://theathletic.com/5285601/2024/02/19/arsenal-season-ticket-increase/)

4-6% increase at the Arse.

"We are also continuing to make investments to improve the matchday experience for our supporters at Emirates Stadium."

"Arsenal announced a five per cent increase in season ticket prices and the reducing the number of games included in a season ticket from 26 to 22 in February 2023."

I’m expecting a double figured percentage rise again. I’ve got absolutely no evidence for this other than I think the club view us as a captive audience who will pay anything.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on February 20, 2024, 04:28:03 PM
Quote
This gives me of course 7 hours of entertainment.

This is a joke - right

No game if there is a sniff of rain  - great entertainment my arse

Also even when there is play, it's half a mile away and you can barely see what's going on.

Plus you're surrounded by the sort of pissed up twats who go to the cricket*.

It's almost as bad as going to the rugby**.


* only joking, cricket fans.
** rugby can get in the sea, though, along with all the people who go to the matches.

This message is endorsed by the Ealing Conglomerate.
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on February 20, 2024, 04:32:41 PM
Getting to that time of year again. I'm not expecting ours to be frozen. Not with all these badge redesigns we have to fund.

https://theathletic.com/5285601/2024/02/19/arsenal-season-ticket-increase/ (https://theathletic.com/5285601/2024/02/19/arsenal-season-ticket-increase/)

4-6% increase at the Arse.

"We are also continuing to make investments to improve the matchday experience for our supporters at Emirates Stadium."

"Arsenal announced a five per cent increase in season ticket prices and the reducing the number of games included in a season ticket from 26 to 22 in February 2023."

I’m expecting a double figured percentage rise again. I’ve got absolutely no evidence for this other than I think the club view us as a captive audience who will pay anything.

I agree with Paul, double figures 10-15% increase across the board is my guess
Title: Re: Chris Heck - President of Business Operations
Post by: Clampy on February 20, 2024, 05:16:41 PM
The cricket is not for me. The thought of sitting next to loads of piss heads dressed as traffic cones does not appeal.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 20, 2024, 05:17:21 PM
I think there’d be uproar if it gets to double figures again.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 20, 2024, 05:19:09 PM
The cricket is not for me. The thought of sitting next to loads of piss heads dressed as traffic cones does not appeal.

I wouldn’t mind drinking, but the problem I have is that the alcohol is what a lot of the idiots are there for. The cricket is just a backdrop and excuse for it.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 20, 2024, 05:20:00 PM
I think there’d be uproar if it gets to double figures again.

On the other hand, if you're going to bang through a double figure percentage price increase, qualifying for the Champions League is absolutely the time to do it.

Heck is probably pacing around his office right now, going on about this and shouting "Let's screw those COCKSUCKERS for every penny we can!".
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 20, 2024, 05:21:08 PM
It rings too true…  :-\
Title: Re: Chris Heck - President of Business Operations
Post by: Clampy on February 20, 2024, 05:22:21 PM
The cricket is not for me. The thought of sitting next to loads of piss heads dressed as traffic cones does not appeal.

I wouldn’t mind drinking, but the problem I have is that the alcohol is what a lot of the idiots are there for. The cricket is just a backdrop and excuse for it.

That's some away fans for you as well. Watch that ridiculous Davo's Diary as an example.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on February 20, 2024, 05:38:45 PM
I think there’d be uproar if it gets to double figures again.

"If you don't want it there's thirty thousand who do..."
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on February 20, 2024, 05:52:20 PM
I think there’d be uproar if it gets to double figures again.

"If you don't want it there's thirty thousand who do..."

Its classic FOMO at the moment because the team are doing so well. Like others i'm expecting a double digit increase which whilst I can afford it i'm sure other may struggle. I'd be happier if people who sat in Z1 and 2's increases were more than those in say 3 or 4 as I'd imagine, and happy to be proved wrong, any increases may be more affordable on the basis you can already afford higher priced tickets.

In Z2 my ticket is currently £41 a game, I think that's about fair for a mid table team with higher aspirations but for one thats gets in the Champs League and is competing at the top end of table, Id say £45 to £50 in Z2 is more realistic for next season. But that's the "value" as I perceive it, others will of course be different.   
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on February 20, 2024, 05:53:46 PM
I think there’d be uproar if it gets to double figures again.

They aren’t here to reward loyalty, they have no care who sits on those seats so long as they pay
Title: Re: Chris Heck - President of Business Operations
Post by: RamboandBruno on February 20, 2024, 10:11:57 PM
I think there’d be uproar if it gets to double figures again.

"If you don't want it there's thirty thousand who do..."
Thirty thousand cocksuckers looking to replace this cocksucker after the best part of four decades, but thats progress and all us cocksuckers better get with the goddam cocksucking programme.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on February 20, 2024, 10:14:44 PM
I think there’d be uproar if it gets to double figures again.

Are we still talking about watching England at the cricket?
Title: Re: Chris Heck - President of Business Operations
Post by: Rory on February 21, 2024, 12:49:40 AM
I think there’d be uproar if it gets to double figures again.

Are we still talking about watching England at the cricket?

Very good.

Edit: I'm an England cricket fan, just to clarify.

(I remember a joke I enjoyed about the England football team a few years ago that was greeted with nothing but 'better than Ireland' responses.)
Title: Re: Chris Heck - President of Business Operations
Post by: RamboandBruno on February 21, 2024, 11:25:38 AM
Hi Frank, I have PM’d you back as I did after Chelsea as well, hopefully they are getting through? But thanks for your messages
Title: Re: Chris Heck - President of Business Operations
Post by: HolteL4 on February 21, 2024, 04:56:39 PM
I think there’d be uproar if it gets to double figures again.

"If you don't want it there's thirty thousand who do..."

Surely they can't use that again after what he said about the reasons the North Stand got cancelled.... sorry Paused.
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on February 21, 2024, 05:15:00 PM
I think there’d be uproar if it gets to double figures again.

"If you don't want it there's thirty thousand who do..."

Surely they can't use that again after what he said about the reasons the North Stand got cancelled.... sorry Paused.

They can use that until such time as the waiting list isn’t there or all those who genuinely want to buy a ticket have one.

Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on February 21, 2024, 05:22:55 PM
I think there’d be uproar if it gets to double figures again.

"If you don't want it there's thirty thousand who do..."

Surely they can't use that again after what he said about the reasons the North Stand got cancelled.... sorry Paused.

They can use that until such time as the waiting list isn’t there or all those who genuinely want to buy a ticket have one.

This is why this decision is so damn frustrating. In my life Villa have had higher capacity crowds than our present capacity yet never have we had such consistently high attendances across multiple seasons as we have had under these owners. Never has their been a stronger case for redevelopment and they are pissing it away and very likely to actually drive fans away with extortionate price hikes.

Every time we are on the cusp of something really big we take a decision that undermines it and the NS cancellation has really sent a shiver up my spine for that reason
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 21, 2024, 06:35:44 PM
In line with the rate of inflation falling i am envisaging ST increases of circa 4-6% on average though some of the cheapest areas may see 7-10%.
What i would expect is more normal seated areas converted to either Full Corporate or what i'd describe as Corporate Lite .
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on February 21, 2024, 06:41:31 PM
I think there’d be uproar if it gets to double figures again.

Are we still talking about watching England at the cricket?

Very good.

Edit: I'm an England cricket fan, just to clarify.

(I remember a joke I enjoyed about the England football team a few years ago that was greeted with nothing but 'better than Ireland' responses.)

Martin McGuinness was a big fan of the England cricket team, too, weirdly.
Title: Re: Chris Heck - President of Business Operations
Post by: Richard E on February 21, 2024, 06:47:45 PM
Probably watched them at lot at Lords while meeting his MI5 handler.
Title: Re: Chris Heck - President of Business Operations
Post by: The Edge on February 21, 2024, 08:08:42 PM
I think there’d be uproar if it gets to double figures again.

"If you don't want it there's thirty thousand who do..."

Surely they can't use that again after what he said about the reasons the North Stand got cancelled.... sorry Paused.

They can use that until such time as the waiting list isn’t there or all those who genuinely want to buy a ticket have one.

This is why this decision is so damn frustrating. In my life Villa have had higher capacity crowds than our present capacity yet never have we had such consistently high attendances across multiple seasons as we have had under these owners. Never has their been a stronger case for redevelopment and they are pissing it away and very likely to actually drive fans away with extortionate price hikes.

Every time we are on the cusp of something really big we take a decision that undermines it and the NS cancellation has really sent a shiver up my spine for that reason
I was thinking the same. Cancelling it sent out all the wrong vibes at precisely the wrong time. It could even lead to the list shrinking with people thinking fuck it I'm never going to get a season ticket.
Title: Re: Chris Heck - President of Business Operations
Post by: Lastfootstamper on February 21, 2024, 08:14:27 PM
Can you leave the list? You don't ever have to renew interest, afaik, speaking as the father of someone number 19,000-odd.
Title: Re: Chris Heck - President of Business Operations
Post by: algy on February 21, 2024, 09:43:14 PM
I think there’d be uproar if it gets to double figures again.

Are we still talking about watching England at the cricket?

Very good.

Edit: I'm an England cricket fan, just to clarify.

(I remember a joke I enjoyed about the England football team a few years ago that was greeted with nothing but 'better than Ireland' responses.)

Martin McGuinness was a big fan of the England cricket team, too, weirdly.
England and Wales cricket team.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on February 21, 2024, 09:46:08 PM
In line with the rate of inflation falling i am envisaging ST increases of circa 4-6% on average though some of the cheapest areas may see 7-10%.
What i would expect is more normal seated areas converted to either Full Corporate or what i'd describe as Corporate Lite .

Agreed. I’m expecting a Dear John letter any time soon regarding my seat in A5.
Title: Re: Chris Heck - President of Business Operations
Post by: Lsvilla on February 21, 2024, 09:55:15 PM
In line with the rate of inflation falling i am envisaging ST increases of circa 4-6% on average though some of the cheapest areas may see 7-10%.
What i would expect is more normal seated areas converted to either Full Corporate or what i'd describe as Corporate Lite .

Agreed. I’m expecting a Dear John letter any time soon regarding my seat in A5.
What numbers are you ? I'm expecting similar. Row B 158/9.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 21, 2024, 10:20:34 PM
we're middle of witton upper and am expecting to get booted out soon.
Title: Re: Chris Heck - President of Business Operations
Post by: Rory on February 22, 2024, 03:06:07 AM
I think there’d be uproar if it gets to double figures again.

Are we still talking about watching England at the cricket?

Very good.

Edit: I'm an England cricket fan, just to clarify.

(I remember a joke I enjoyed about the England football team a few years ago that was greeted with nothing but 'better than Ireland' responses.)

Martin McGuinness was a big fan of the England cricket team, too, weirdly.

Really?

Maybe as a Catholic in NI he became a glutton for punishment.

Just read his Wikipedia page and saw he was a Man Utd fan, so fuck him 😁
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on February 22, 2024, 05:48:16 AM
I think there’d be uproar if it gets to double figures again.

Are we still talking about watching England at the cricket?

Very good.

Edit: I'm an England cricket fan, just to clarify.

(I remember a joke I enjoyed about the England football team a few years ago that was greeted with nothing but 'better than Ireland' responses.)

Martin McGuinness was a big fan of the England cricket team, too, weirdly.

Really?

Maybe as a Catholic in NI he became a glutton for punishment.

Just read his Wikipedia page and saw he was a Man Utd fan, so fuck him 😁

It’s all Man Utd, Celtic etc over there. Bobby Sands MP’s fellow IRA members, glory hunters to a man I suspect, were sad that he missed Villa’s early eighties glory
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on February 22, 2024, 06:20:18 AM
I’m F
In line with the rate of inflation falling i am envisaging ST increases of circa 4-6% on average though some of the cheapest areas may see 7-10%.
What i would expect is more normal seated areas converted to either Full Corporate or what i'd describe as Corporate Lite .

Agreed. I’m expecting a Dear John letter any time soon regarding my seat in A5.
What numbers are you ? I'm expecting similar. Row B 158/9.

F/164
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on February 22, 2024, 06:23:16 AM
Bobby Sands was a Villa fan wasn’t he? Sure I’ve read that?
Title: Re: Chris Heck - President of Business Operations
Post by: Towser on February 22, 2024, 06:40:35 AM
In line with the rate of inflation falling i am envisaging ST increases of circa 4-6% on average though some of the cheapest areas may see 7-10%.
What i would expect is more normal seated areas converted to either Full Corporate or what i'd describe as Corporate Lite .

Agreed. I’m expecting a Dear John letter any time soon regarding my seat in A5.
What numbers are you ? I'm expecting similar. Row B 158/9.
I am in row A and expecting a letter sooner rather than later, convinced they will upgrade our seats and won't want us sitting there.
Title: Re: Chris Heck - President of Business Operations
Post by: N'ZMAV on February 22, 2024, 07:08:54 AM
I think there’d be uproar if it gets to double figures again.

"If you don't want it there's thirty thousand who do..."
nout buying that at all, 30k at a few years agos prices, maybe yeah, 30k at a new price, with 10% on top, not happening.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 22, 2024, 09:21:33 AM
30k on a waiting list yet we often don't sell out home games. Okaaaay.
Title: Re: Chris Heck - President of Business Operations
Post by: amfy on February 22, 2024, 09:26:35 AM
30k on a waiting list yet we often don't sell out home games. Okaaaay.

Have you tried actually getting a ticket recently. There may be spaces, but it’s not because people aren’t trying to buy tickets.
Title: Re: Chris Heck - President of Business Operations
Post by: Nev on February 22, 2024, 09:27:21 AM
Watching the Spurs game the other day there was the common proliferation of Asian fans, quite a few brandishing Korean flags. Now let's say we signed Son or someone of equal stature, would we attract these fans? I think we would but not in the numbers they do for the simple reason of location. They can combine a visit to the football with a trip to one of the great cities of the world, we will never have that.

The sudden jump in supporters at Woolwich, W Ham and Spurs after their move is almost definitely down to tourist fans.
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on February 22, 2024, 09:29:16 AM
30k on a waiting list yet we often don't sell out home games. Okaaaay.

There is a difference between going on a list for a ticket for a season, and individual game tickets, especially if the latter is one seat here, the other in a totally different stand over there. Someone on the list for lower Holte with his two mates might not want to be on his todd in the Upper Trinity corner after awaiting tickets to become available at short notice.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 22, 2024, 09:35:55 AM
Watching the Spurs game the other day there was the common proliferation of Asian fans, quite a few brandishing Korean flags. Now let's say we signed Son or someone of equal stature, would we attract these fans? I think we would but not in the numbers they do for the simple reason of location. They can combine a visit to the football with a trip to one of the great cities of the world, we will never have that.

The sudden jump in supporters at Woolwich, W Ham and Spurs after their move is almost definitely down to tourist fans.

When I go on holiday, I often take a trip from where I am based to somewhere else to see something. We're hardly at the ends of the earth from London. Having spent the time and money to get to the UK from the east or America, a trip to good old Brum to see the Villa will be a life-affirming breeze.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 22, 2024, 09:41:39 AM
30k on a waiting list yet we often don't sell out home games. Okaaaay.

There is a difference between going on a list for a ticket for a season, and individual game tickets, especially if the latter is one seat here, the other in a totally different stand over there. Someone on the list for lower Holte with his two mates might not want to be on his todd in the Upper Trinity corner after awaiting tickets to become available at short notice.
The same logic would apply when ST come up as they aren't always where you want them. Point being the 30k ion the ST list won't all buy a ST if the opportunity arose, it's a much smaller number in reality.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 22, 2024, 09:44:31 AM
Watching the Spurs game the other day there was the common proliferation of Asian fans, quite a few brandishing Korean flags. Now let's say we signed Son or someone of equal stature, would we attract these fans? I think we would but not in the numbers they do for the simple reason of location. They can combine a visit to the football with a trip to one of the great cities of the world, we will never have that.

The sudden jump in supporters at Woolwich, W Ham and Spurs after their move is almost definitely down to tourist fans.
Correct , London is perfect for the tourists eg. go watch Spurs in the afternoon then go Phantom of The Opera in the evening as just an example
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on February 22, 2024, 09:50:30 AM
30k on a waiting list yet we often don't sell out home games. Okaaaay.

There is a difference between going on a list for a ticket for a season, and individual game tickets, especially if the latter is one seat here, the other in a totally different stand over there. Someone on the list for lower Holte with his two mates might not want to be on his todd in the Upper Trinity corner after awaiting tickets to become available at short notice.
The same logic would apply when ST come up as they aren't always where you want them. Point being the 30k ion the ST list won't all buy a ST if the opportunity arose, it's a much smaller number in reality.

Obviously it would be a smaller number, however unless every season ticket holder quit over the price rises, the likelihood is your one would be replaced with someone from the list if you gave it up. And then you might have to wait a few years to be able to get one again if you changed your mind.

So yes, 30k might be a "scare" figure, but it could still be 5k of definite people which is still probably several years of waiting unless another mass exodus happens.

Personally, stick with your principles and leave if the costs go up.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 22, 2024, 10:03:08 AM
30k on a waiting list yet we often don't sell out home games. Okaaaay.

There is a difference between going on a list for a ticket for a season, and individual game tickets, especially if the latter is one seat here, the other in a totally different stand over there. Someone on the list for lower Holte with his two mates might not want to be on his todd in the Upper Trinity corner after awaiting tickets to become available at short notice.
The same logic would apply when ST come up as they aren't always where you want them. Point being the 30k ion the ST list won't all buy a ST if the opportunity arose, it's a much smaller number in reality.

Obviously it would be a smaller number, however unless every season ticket holder quit over the price rises, the likelihood is your one would be replaced with someone from the list if you gave it up. And then you might have to wait a few years to be able to get one again if you changed your mind.

So yes, 30k might be a "scare" figure, but it could still be 5k of definite people which is still probably several years of waiting unless another mass exodus happens.

Personally, stick with your principles and leave if the costs go up.
Yep agree.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on February 22, 2024, 10:05:13 AM
There is absolutely no way West Ham fill their 60k stadium with die hard jellied eel-eating blokes called Gal.  They're Fulham with a bigger ground.

London is a different country to Birmingham in many ways, not least the draw of your daytripper football fan.
Title: Re: Chris Heck - President of Business Operations
Post by: Chico Hamilton III on February 22, 2024, 10:14:45 AM
Watching the Spurs game the other day there was the common proliferation of Asian fans, quite a few brandishing Korean flags. Now let's say we signed Son or someone of equal stature, would we attract these fans? I think we would but not in the numbers they do for the simple reason of location. They can combine a visit to the football with a trip to one of the great cities of the world, we will never have that.

The sudden jump in supporters at Woolwich, W Ham and Spurs after their move is almost definitely down to tourist fans.

London has the largest Korean community in Europe ( New Malden to be precise) so there’s a fan base for Son virtually on Spurs’ doorstep. I also read the other day that 12m out of South Korea’s 51m population describe themselves as Spurs fans. If only 10% of them actually buy a shirt, that’s a pile of money.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 22, 2024, 10:19:08 AM
Watching the Spurs game the other day there was the common proliferation of Asian fans, quite a few brandishing Korean flags. Now let's say we signed Son or someone of equal stature, would we attract these fans? I think we would but not in the numbers they do for the simple reason of location. They can combine a visit to the football with a trip to one of the great cities of the world, we will never have that.

The sudden jump in supporters at Woolwich, W Ham and Spurs after their move is almost definitely down to tourist fans.

London has the largest Korean community in Europe ( New Malden to be precise) so there’s a fan base for Son virtually on Spurs’ doorstep. I also read the other day that 12m out of South Korea’s 51m population describe themselves as Spurs fans. If only 10% of them actually buy a shirt, that’s a pile of money.
What happens when Son moves on
Title: Re: Chris Heck - President of Business Operations
Post by: Rigadon on February 22, 2024, 10:26:12 AM
Has the negative Heck stuff been reported anywhere other than twitter yet?
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on February 22, 2024, 10:30:16 AM
Has the negative Heck stuff been reported anywhere other than twitter yet?

Most decent journalist places need proof from multiple sources. However they also want to maintain access to the club for other stories as well. So I doubt they would run anything unless everything is rock-solid.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on February 22, 2024, 10:35:04 AM
Forget the North Stand.  Buy Son at any cost.
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on February 22, 2024, 10:46:29 AM
Watching the Spurs game the other day there was the common proliferation of Asian fans, quite a few brandishing Korean flags. Now let's say we signed Son or someone of equal stature, would we attract these fans? I think we would but not in the numbers they do for the simple reason of location. They can combine a visit to the football with a trip to one of the great cities of the world, we will never have that.

The sudden jump in supporters at Woolwich, W Ham and Spurs after their move is almost definitely down to tourist fans.

London has the largest Korean community in Europe ( New Malden to be precise) so there’s a fan base for Son virtually on Spurs’ doorstep. I also read the other day that 12m out of South Korea’s 51m population describe themselves as Spurs fans. If only 10% of them actually buy a shirt, that’s a pile of money.

Im suprised we dont have more egyptian fans to be honest with our links with the owner
Title: Re: Chris Heck - President of Business Operations
Post by: Rigadon on February 22, 2024, 10:48:43 AM
Has the negative Heck stuff been reported anywhere other than twitter yet?

Most decent journalist places need proof from multiple sources. However they also want to maintain access to the club for other stories as well. So I doubt they would run anything unless everything is rock-solid.

So the club will no doubt sit on it I suppose (if there is an 'it' to sit on). No point denying stuff if unconfirmed in the first place and not being discussed anywhere in the main stream.

What about the stuff about the FFP?  I also haven't read anything in the mainstream about that either. 

'Drip-drip' negative vibes going on.  But anybody can write anything on X I suppose. 
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on February 22, 2024, 10:59:06 AM
Im suprised we dont have more egyptian fans to be honest with our links with the owner

They're waiting for us to move to the Alexandria Stadium.
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on February 22, 2024, 11:04:06 AM
What about the stuff about the FFP?  I also haven't read anything in the mainstream about that either.

'Drip-drip' negative vibes going on.  But anybody can write anything on X I suppose.

Are you talking about the UEFA report that someone linked on here? Or the few mentions from The Atlantic which appeared to be un-true? Neither were Twitter stuff afaik.
Title: Re: Chris Heck - President of Business Operations
Post by: Clampy on February 22, 2024, 11:26:02 AM
Im suprised we dont have more egyptian fans to be honest with our links with the owner

They're waiting for us to move to the Alexandria Stadium.

Or waiting for us to re-sign Nigel Sphinx.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on February 22, 2024, 11:40:41 AM
Or Nile Ranger
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on February 22, 2024, 11:42:28 AM
We need to reach the top of the footballing pyramid first.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on February 22, 2024, 11:51:01 AM
What about the stuff about the FFP?  I also haven't read anything in the mainstream about that either.

'Drip-drip' negative vibes going on.  But anybody can write anything on X I suppose.

Are you talking about the UEFA report that someone linked on here? Or the few mentions from The Atlantic which appeared to be un-true? Neither were Twitter stuff afaik.
what a surprise
Title: Re: Chris Heck - President of Business Operations
Post by: Rigadon on February 22, 2024, 11:52:51 AM
What about the stuff about the FFP?  I also haven't read anything in the mainstream about that either.

'Drip-drip' negative vibes going on.  But anybody can write anything on X I suppose.

Are you talking about the UEFA report that someone linked on here? Or the few mentions from The Atlantic which appeared to be un-true? Neither were Twitter stuff afaik.


I suppose I’m like most on that I only take a passing interest in stuff outside of the football.   I think I’m talking about the UEFA stuff.  Must concentrate more!!

Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on February 22, 2024, 12:22:16 PM
The FFP stuff, if an issue, will not be a failure until next season.

The reason being that the Premier League required all clubs to submit their accounts in December, so that any penalties can be decided, appealed, and applied in this season. As we aren't one of the two clubs already going down that process then we do not have an FFP breach this season.

That's not saying everything is great and we won't have to tighten belts to comply this summer.
Title: Re: Chris Heck - President of Business Operations
Post by: Hookeysmith on February 22, 2024, 01:14:23 PM
I would be surprised if we have not looked at the Japanese players who ply their trade across the better European leagues - purely for a marketing point of view it would make us a mint.
Title: Re: Chris Heck - President of Business Operations
Post by: Rudy Can't Fail on February 22, 2024, 01:56:41 PM
I would be surprised if we have not looked at the Japanese players who ply their trade across the better European leagues - purely for a marketing point of view it would make us a mint.

Ayase Ueda at Feyenoord knows the back of the net but as we prefer to do our shopping in Spain, Takefusa Kubo at Real Sociedad would be the obvious choice. Unai does like his wingers.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on February 22, 2024, 02:17:34 PM
I would be surprised if we have not looked at the Japanese players who ply their trade across the better European leagues - purely for a marketing point of view it would make us a mint.

Instead, we're looking at Nico and Iñaki Williams to tap into the Welsh market. Sums Heck's tenure up.
Title: Re: Chris Heck - President of Business Operations
Post by: paul_e on February 22, 2024, 02:34:24 PM
I would be surprised if we have not looked at the Japanese players who ply their trade across the better European leagues - purely for a marketing point of view it would make us a mint.

Ayase Ueda at Feyenoord knows the back of the net but as we prefer to do our shopping in Spain, Takefusa Kubo at Real Sociedad would be the obvious choice. Unai does like his wingers.

I think we did get linked to Kubo last summer at one point so maybe he is on the radar at least.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on February 22, 2024, 03:57:13 PM
Bobby Sands was a Villa fan wasn’t he? Sure I’ve read that?

Yes. Hence my post above.
Title: Re: Chris Heck - President of Business Operations
Post by: Smirker on February 22, 2024, 05:41:54 PM
Another crest design? So, a third one? Is this right?
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on March 06, 2024, 02:50:14 PM
He really does talk like a total bullshitter, doesn't he:

"Aston Villa and Acorns have a relationship that is world-renowned, which was brought to global attention some 16 years ago when the hospice’s name appeared on the front of those famous claret and blue shirts..."

It'll be funny next year when he does deals with other sponsors to be on the shirt when our main sponsor can't be.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on March 06, 2024, 02:53:34 PM
Another crest design? So, a third one? Is this right?

Hope so, if it means the second one is binned. Now, if people could post some mock-ups of what they'd like to see.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on March 06, 2024, 03:00:50 PM
I'd rather just bin Heck. Settle on a new crest that is predominantly in the club colours of claret and blue and get cracking on building our new stand. In short, get us to being as good off the pitch as we are on it.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on March 06, 2024, 03:02:42 PM
I'd rather just bin Heck. Settle on a new crest that is predominantly in the club colours of claret and blue and get cracking on building our new stand. In short, get us to being as good off the pitch as we are on it.

Hello....Christian?
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on March 06, 2024, 03:08:58 PM
He really does talk like a total bullshitter, doesn't he:

"Aston Villa and Acorns have a relationship that is world-renowned, which was brought to global attention some 16 years ago when the hospice’s name appeared on the front of those famous claret and blue shirts..."

It'll be funny next year when he does deals with other sponsors to be on the shirt when our main sponsor can't be.

I'm not sure what's wrong with that to be honest, it's exactly what we need to be doing. There's nobody else out there going to big us up, we have to do it ourselves.

And next year is next year, right now this strikes a really positive note.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on March 06, 2024, 03:16:26 PM
He really does talk like a total bullshitter, doesn't he:

"Aston Villa and Acorns have a relationship that is world-renowned, which was brought to global attention some 16 years ago when the hospice’s name appeared on the front of those famous claret and blue shirts..."

It'll be funny next year when he does deals with other sponsors to be on the shirt when our main sponsor can't be.

I'm not sure what's wrong with that to be honest, it's exactly what we need to be doing. There's nobody else out there going to big us up, we have to do it ourselves.

And next year is next year, right now this strikes a really positive note.

The act is really good and positive. But the bullshitting is two-bit.

Aston Villa's Acorns partnership is world renowned? Christ. It's like something Birmingham City would say and we'd all laugh at the idea. And that this bloke is the guy responsible for our image, but talking like Arthur Daley trying to 'big up' a clapped out Cortina is exactly what we don't need.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on March 06, 2024, 03:18:52 PM
Not to mention the fact that he's dressed like Homer Simpson's dad!
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on March 06, 2024, 03:23:26 PM
It would be nice if we could actually have a link on the acorns news page on the OS to be able to purchase the shirt too.

Or would that be a problem with that shitty betting company?
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on March 06, 2024, 03:32:18 PM
I'd have thought so.
Title: Re: Chris Heck - President of Business Operations
Post by: FatSam on March 06, 2024, 03:48:30 PM
Another crest design? So, a third one? Is this right?
Where are you reading this?
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on March 06, 2024, 03:53:08 PM
Another crest design? So, a third one? Is this right?
Where are you reading this?

I think it actually says it on the new crest.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on March 06, 2024, 05:33:52 PM
It would be nice if we could actually have a link on the acorns news page on the OS to be able to purchase the shirt too.

Or would that be a problem with that shitty betting company?

Of course it'd be a problem with them!
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on March 06, 2024, 05:34:24 PM
He really does talk like a total bullshitter, doesn't he:

"Aston Villa and Acorns have a relationship that is world-renowned, which was brought to global attention some 16 years ago when the hospice’s name appeared on the front of those famous claret and blue shirts..."

It'll be funny next year when he does deals with other sponsors to be on the shirt when our main sponsor can't be.

I'm not sure what's wrong with that to be honest, it's exactly what we need to be doing. There's nobody else out there going to big us up, we have to do it ourselves.

And next year is next year, right now this strikes a really positive note.

The act is really good and positive. But the bullshitting is two-bit.

Aston Villa's Acorns partnership is world renowned? Christ. It's like something Birmingham City would say and we'd all laugh at the idea. And that this bloke is the guy responsible for our image, but talking like Arthur Daley trying to 'big up' a clapped out Cortina is exactly what we don't need.

He probably didn't even say it, anyway, it's probably from the pen of Tommy Jordan.
Title: Re: Chris Heck - President of Business Operations
Post by: Nev on March 06, 2024, 06:04:09 PM
It immediately made me think of the rags (the statement, not the gesture). We don't need to embellish who we are, it just leaves us open to ridicule. I know Heck is something of an easy target but there is plenty to say about Acorns and Aston Villa without resorting to this.
Title: Re: Chris Heck - President of Business Operations
Post by: danno on March 06, 2024, 06:32:53 PM
It would be nice if we could actually have a link on the acorns news page on the OS to be able to purchase the shirt too.

Or would that be a problem with that shitty betting company?

Of course it'd be a problem with them!

Especially as they'd outsell the version with the betting firm on.
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on March 06, 2024, 06:59:44 PM
It would be nice if we could actually have a link on the acorns news page on the OS to be able to purchase the shirt too.

Or would that be a problem with that shitty betting company?

Of course it'd be a problem with them!

Fair enough.

A shame though.

I would buy one...
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on March 06, 2024, 07:01:10 PM
It would be nice if we could actually have a link on the acorns news page on the OS to be able to purchase the shirt too.

Or would that be a problem with that shitty betting company?

Of course it'd be a problem with them!

Fair enough.

A shame though.

I would buy one...

So would i - which is the reason they'd have a problem with it, they pay millions a year for it to be their logo.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on March 06, 2024, 07:47:33 PM
It irks me that Villa switches direction on the whim of individuals. Taking 1992 to the present, we have had 3/4/5 different crests depending on how you view it. Each one we associate with a person Ellis, Lerner, Purslow and Heck. In that time we have also, on three separate occasions, drawn up plans for a new North Stand - Ellis, Lerner, Purslow and each time somebody at the club has bottled it though in fairness attendances weren't as strong in the 90s or 00s as they are now.

Heck seems to be the latest individual to rock up at Villa to make big decisions about things that are core to the club's identity- crest and stadium being the biggies.

Take Liverpool as an example. Like us, they have had changes of owner, changes of personnel but they have had the same visual identity and they have backed the redevelopment of Anfield (unethical as aspects may have been, that is a separate point). Spurs successfully rebranded about 15 or 16 years ago and that logo they have has become iconic. They of course also flattened WHL and rebuilt on the site - they are now in a different stratosphere to the Spurs we grew up with.

We can all see the potential of this club but we always seem to get lumbered with executives who have a corner shop mentality. Since last summer that is the vibe Heck has given me.

Maybe he will prove us wrong but so far you could not describe what he's done as representing a new sleek Villa that thinks big.
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on March 06, 2024, 09:55:13 PM
Sat next to me in a bar. Any requests?
Title: Re: Chris Heck - President of Business Operations
Post by: VILLA MOLE on March 06, 2024, 09:59:00 PM
Sat next to me in a bar. Any requests?


where does he buy his Cagoules ?   
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on March 06, 2024, 10:10:02 PM
Sat next to me in a bar. Any requests?

When's the new crest coming?
What's happening with the ground?
Can he get me a ticket for the final?
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on March 06, 2024, 10:13:53 PM
Shoes are shit lads. It's not looking good.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on March 06, 2024, 10:15:55 PM
Sat next to me in a bar. Any requests?

Which window is he knocking on later?
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on March 06, 2024, 10:40:42 PM
Sat next to me in a bar. Any requests?

Can you find out if he speaks Spanish?

Aside from that, just repeatedly tell him how much you love the round badge.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on March 07, 2024, 11:01:38 AM
Sat next to me in a bar. Any requests?

Which window is he knocking on later?

He'll need a ladder by the look of him.
Title: Re: Chris Heck - President of Business Operations
Post by: Axl Rose on March 07, 2024, 11:18:22 AM
Sat next to me in a bar. Any requests?

Which window is he knocking on later?

He'll need a ladder by the look of him.

😂
Title: Re: Chris Heck - President of Business Operations
Post by: Border villan on March 09, 2024, 08:57:11 PM
Can we change the name of this thread to Flipping Heck
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on March 10, 2024, 01:42:09 AM
It's a veritable Montage of Heck. Bet he was a Nirvana fan, actually.
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on March 27, 2024, 02:13:37 PM
If social media is to be  believed  he isnt going to be very popular in nwxt few weeks
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on March 27, 2024, 02:18:30 PM
Any reason in particular?
Title: Re: Chris Heck - President of Business Operations
Post by: luke95 on March 27, 2024, 02:26:25 PM
Upto 20% increase in season ticket prices if you believe the rumours?
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on March 27, 2024, 02:31:01 PM
If true, we're about to see how many of the waiting list are ready for action
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on March 27, 2024, 02:33:09 PM
People are highly unlikely to give up on us at this point for the sake of an increase. Maybe when there's a general ennui at our success.
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on March 27, 2024, 02:38:11 PM
There’s absolutely no way I’m giving up my ST particularly if we get to the Champions League, the 20% will just have to be found.
Title: Re: Chris Heck - President of Business Operations
Post by: nick harper on March 27, 2024, 02:44:25 PM
I had heard similar. Closing in on £1,000 for my ticket.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on March 27, 2024, 02:56:34 PM
They should sell it as once-in-a-lifetime. Cos next season, let's be honest, we'll just do a Newcastle - hard-luck story in Europe and finish 8th in the league.
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on March 27, 2024, 02:58:22 PM
They should sell it as once-in-a-lifetime. Cos next season, let's be honest, we'll just do a Newcastle - hard-luck story in Europe and finish 8th in the league.

Fucking hell that’s some proper Brummie pessimism right there.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on March 27, 2024, 02:59:29 PM
They should sell it as once-in-a-lifetime. Cos next season, let's be honest, we'll just do a Newcastle - hard-luck story in Europe and finish 8th in the league.

You're effectively saying 'you're on the wire and can't get back. Let's talk about the living dead'. To 2025 Villa. Sad. Could have walked in the sky, but we stare at the wall.
Title: Re: Chris Heck - President of Business Operations
Post by: Paul.S on March 27, 2024, 03:21:47 PM
If social media is to be  believed  he isnt going to be very popular in nwxt few weeks

I don’t believe anything until it’s announced but if true that’s a massive understatement.
Title: Re: Chris Heck - President of Business Operations
Post by: wozwebs on March 27, 2024, 03:25:27 PM
Where were those on the waiting list when the upper Trinity was closed in the Championship? Because those fans have now decided they want to come because we are in the Prem and doing well we've got to stump up the extra cash or risk losing our season tickets. If things weren't going so well on the pitch there would be severe backlash for Heck to endure. The thing with making it over £1,000 is if we do slide back to mid/lower table mediocrity as we all know we are capable of doing, I doubt there'll be many full houses let alone with an extra 10,000 as previously planned.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on March 27, 2024, 03:31:09 PM
If social media is to be  believed  he isnt going to be very popular in nwxt few weeks

I don’t believe anything until it’s announced but if true that’s a massive understatement.

Oh he's a proper clever clogs this Chris Heck, something or other about the global, yellow badges, expanding when you are successful being stupid. I just wouldn't understand.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on March 27, 2024, 03:39:17 PM
They should sell it as once-in-a-lifetime. Cos next season, let's be honest, we'll just do a Newcastle - hard-luck story in Europe and finish 8th in the league.

You're effectively saying 'you're on the wire and can't get back. Let's talk about the living dead'. To 2025 Villa. Sad. Could have walked in the sky, but we stare at the wall.

Can just picture Heck butchering "Where's all the money gone?" on an out-of-tune expensive, acoustic guitar why he cries big fat tears.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on March 27, 2024, 04:20:36 PM
Where were those on the waiting list when the upper Trinity was closed in the Championship? Because those fans have now decided they want to come because we are in the Prem and doing well we've got to stump up the extra cash or risk losing our season tickets. If things weren't going so well on the pitch there would be severe backlash for Heck to endure. The thing with making it over £1,000 is if we do slide back to mid/lower table mediocrity as we all know we are capable of doing, I doubt there'll be many full houses let alone with an extra 10,000 as previously planned.

I was at home with 3 very young kids. One of them is now a Villa fan and wants to go to the Villa with his dad (who wants a season ticket again now he can a/ afford it and b/ has a bit more time).

Because the team are doing well, in pure business terms it drives up the price. It's shit but it's the capitalist world we live in.

I wish there were a price cap on home tickets as well as away.
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on March 27, 2024, 04:25:42 PM
If social media is to be  believed  he isnt going to be very popular in nwxt few weeks
I don’t believe anything until it’s announced but if true that’s a massive understatement.
This is pretty much what I've been expecting, and the discussions on here about FFP, revenue, Chumps league, etc should make this no surprise at all.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on March 27, 2024, 04:41:29 PM
Got this today from the Supporters Trust, they appear to be expecting big hikes.

Quote
I hope you're enjoying the international break.

As you may know, a meeting was scheduled for Wednesday 27th to discuss ticket prices for the forthcoming season. Unfortunately this meeting will no longer be going ahead. The Club reached out on Monday to inform us "due to circumstances beyond our control we need to cancel Wednesday’s informal FAB. We will be in touch with an alternative in due course."

Prices increased by a minimum of 10% for adults last season. Plus, 15% for the current season. Some experienced significantly higher increases as a result of recategorization of zones and changes to concessions.  Last year according to the Office for National Statistics, 38% of adults were spending more on everyday items. For match-goers, ticket prices are often proving an expense too far.  Though inflation is falling, costs are are still rising and suporters will be pushed into an affordability crisis in terms of being able to watch matches.  The rising tide of ticket prices is a real concern and the Football Supporters Assosciation will be raising this with the football authorities at their next meeting.

We will keep you posted.

Kind regards

Mo Razzaq
Chair & Club Liaision 
Title: Re: Chris Heck - President of Business Operations
Post by: Paul.S on March 27, 2024, 04:42:10 PM
If social media is to be  believed  he isnt going to be very popular in nwxt few weeks
I don’t believe anything until it’s announced but if true that’s a massive understatement.
This is pretty much what I've been expecting, and the discussions on here about FFP, revenue, Chumps league, etc should make this no surprise at all.

I expected a double figure percentage rise but more like 10%. 20% is an absolute p**s take considering the 10% hike last season. It doesn’t surprise me though as today’s game is all about the money. As every season goes by this game drifts away from what I first loved about it.
I’ve got a decision to make in the next few years I reckon.
Title: Re: Chris Heck - President of Business Operations
Post by: Walmley_Villa on March 27, 2024, 04:47:03 PM
That is modern Prem League football sadly - supply and demand.....West Ham get away with it as they pay sweet FA for the souless bowl. If we want to compete at the top table we have to pay for it.
Title: Re: Chris Heck - President of Business Operations
Post by: wozwebs on March 27, 2024, 04:50:24 PM
Where were those on the waiting list when the upper Trinity was closed in the Championship? Because those fans have now decided they want to come because we are in the Prem and doing well we've got to stump up the extra cash or risk losing our season tickets. If things weren't going so well on the pitch there would be severe backlash for Heck to endure. The thing with making it over £1,000 is if we do slide back to mid/lower table mediocrity as we all know we are capable of doing, I doubt there'll be many full houses let alone with an extra 10,000 as previously planned.

I was at home with 3 very young kids. One of them is now a Villa fan and wants to go to the Villa with his dad (who wants a season ticket again now he can a/ afford it and b/ has a bit more time).

Because the team are doing well, in pure business terms it drives up the price. It's shit but it's the capitalist world we live in.

I wish there were a price cap on home tickets as well as away.

Appreciate that and individual circumstances of course but there were over 10,000 less fans in who didn't want to watch us play Hull or Millwall in the Championship and when prices were decent too. I don't believe for one minute the 30,000 waiting list for season tickets. It's just a ruse to keep us renewing.

I've said before they don't even want season ticket holders anymore. New fans every week who want to spend in the club shop and buy corporate packages is what they are after now. Shame the way it's all going.
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on March 27, 2024, 04:57:32 PM
It's not a ruse. Percy is real.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on March 27, 2024, 06:09:44 PM
Rumours are just that - rumours. Nobody knows what the rise will be. The Trust are privy to the same information as I am and I don't have a clue what will happen.
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on March 27, 2024, 06:52:08 PM
Hmm cancelling the meeting. So if i put 2 + 2 together that seems to suggest hecks bottled facing the fans on the price increases

Pure speculation on my part of course 🙂
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on March 27, 2024, 07:05:46 PM
Hmm cancelling the meeting. So if i put 2 + 2 together that seems to suggest hecks bottled facing the fans on the price increases

Pure speculation on my part of course 🙂

I think if he was really worried about it (I doubt he is, doesn't strike me as the type to GAF), he just wouldn't turn up. Think that's happened in the past? Just Ben Hatton there? May be wrong though.
Title: Re: Chris Heck - President of Business Operations
Post by: Rudy Can't Fail on March 27, 2024, 07:29:20 PM
Hmm cancelling the meeting. So if i put 2 + 2 together that seems to suggest hecks bottled facing the fans on the price increases

Pure speculation on my part of course 🙂

Announcing increases just days before such a vital home game wouldn't have been the smartest move.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on March 27, 2024, 07:34:46 PM
Bit like binning the new stadium just before we were playing to go top of the league.
Title: Re: Chris Heck - President of Business Operations
Post by: Skerra on March 27, 2024, 07:39:36 PM
If the rumours are true, they’ll be at least 1 lucky person coming off the millions on the waiting list!!
Title: Re: Chris Heck - President of Business Operations
Post by: The Edge on March 27, 2024, 07:41:40 PM
Bit like binning the new stadium just before we were playing to go top of the league.
So true. It's almost like he's a plant put there by our nearest and dearest to wreck our mood every time we get a little bit excited about the future.
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on March 27, 2024, 08:38:32 PM
Hmm cancelling the meeting. So if i put 2 + 2 together that seems to suggest hecks bottled facing the fans on the price increases

Pure speculation on my part of course 🙂

Announcing increases just days before such a vital home game wouldn't have been the smartest move.

Good point. Im still not convinced 100% its coincidence though
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on March 27, 2024, 08:39:36 PM
Hmm cancelling the meeting. So if i put 2 + 2 together that seems to suggest hecks bottled facing the fans on the price increases

Pure speculation on my part of course 🙂

I think if he was really worried about it (I doubt he is, doesn't strike me as the type to GAF), he just wouldn't turn up. Think that's happened in the past? Just Ben Hatton there? May be wrong though.

Yeah im not sure. I think purslow was at near enough all of them when he was here if im not mistaken
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on March 27, 2024, 08:47:27 PM
Heck wasn't due to be there. Purslow attended less than half.
Title: Re: Chris Heck - President of Business Operations
Post by: Stinkin_Thinkin on March 27, 2024, 09:11:07 PM
I think it's classic tactics by the club, spread the rumours of 20% rise, then when the official announcment comes of 15% the fans will go phew, could of been worse lads.
Title: Re: Chris Heck - President of Business Operations
Post by: Lsvilla on March 27, 2024, 09:31:57 PM
I think it's classic tactics by the club, spread the rumours of 20% rise, then when the official announcment comes of 15% the fans will go phew, could of been worse lads.
Exactly what I said on the Season Tickets 23/24 thread a couple of weeks ago when these rumours first surfaced. Although I went for 12%.
Title: Re: Chris Heck - President of Business Operations
Post by: FatSam on March 27, 2024, 09:46:43 PM
I think it's classic tactics by the club, spread the rumours of 20% rise, then when the official announcment comes of 15% the fans will go phew, could of been worse lads.
Yes, that sounds plausible.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on March 27, 2024, 10:03:09 PM
Upto 20% increase in season ticket prices if you believe the rumours?
If true , he can shove that up his yank arse sideways .
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on March 27, 2024, 11:03:52 PM
If true, we're about to see how many of the waiting list are ready for action

Me three.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on March 27, 2024, 11:09:13 PM
Where were those on the waiting list when the upper Trinity was closed in the Championship? Because those fans have now decided they want to come because we are in the Prem and doing well we've got to stump up the extra cash or risk losing our season tickets. If things weren't going so well on the pitch there would be severe backlash for Heck to endure. The thing with making it over £1,000 is if we do slide back to mid/lower table mediocrity as we all know we are capable of doing, I doubt there'll be many full houses let alone with an extra 10,000 as previously planned.

I had little kids and my wife worked weekends if you must know, and I was already shelling out £500 a month for childcare in the week, so Saturday’s could fuck off. Me and my boy came occasionally but he wasn’t that arsed from the age of three and over the next few years. Now he and his sister are into it we go pretty regular.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on March 27, 2024, 11:16:35 PM
Back in the MON days we had 4 ST,s upper trinity , me the mrs and two kids and often the Mrs bailed out so me youngest came . All in I'm sure was less than £1400.
No way working class families can afford this nowadays . I feel sorry for anyone with the dilemma now .
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on March 28, 2024, 09:40:54 AM
Where were those on the waiting list when the upper Trinity was closed in the Championship? Because those fans have now decided they want to come because we are in the Prem and doing well we've got to stump up the extra cash or risk losing our season tickets. If things weren't going so well on the pitch there would be severe backlash for Heck to endure. The thing with making it over £1,000 is if we do slide back to mid/lower table mediocrity as we all know we are capable of doing, I doubt there'll be many full houses let alone with an extra 10,000 as previously planned.

I had little kids and my wife worked weekends if you must know, and I was already shelling out £500 a month for childcare in the week, so Saturday’s could fuck off. Me and my boy came occasionally but he wasn’t that arsed from the age of three and over the next few years. Now he and his sister are into it we go pretty regular.

I was on my arse financially at the time struggling to keep the roof over our heads doing any jobs I could (remember following our piss poor defeat at home to QPR after hammering Wulvz working nights on a shit job in Snow Hill), thankfully landed a job atuned to my skills (stop laughing over there) just after the play off loss and by the end of the next season I was able to get in the door for season tickets just before it shut.

I consider myself very lucky.
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on March 28, 2024, 10:16:46 AM
I think it's classic tactics by the club, spread the rumours of 20% rise, then when the official announcment comes of 15% the fans will go phew, could of been worse lads.

Good theory that wouldnt suprise me
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on March 28, 2024, 10:29:02 AM
I was expecting these tactics but i had in my head 10% and a 6% increase as announced by other clubs recently.
15-20% is a piss take.
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on March 28, 2024, 05:10:04 PM
I was expecting these tactics but i had in my head 10% and a 6% increase as announced by other clubs recently.
15-20% is a piss take.
it really isn't if the club needs to raise revenue; which it does.
I'm not buying into having to pay more but I understand why they're doing it.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on March 28, 2024, 05:34:41 PM
I was expecting these tactics but i had in my head 10% and a 6% increase as announced by other clubs recently.
15-20% is a piss take.
it really isn't if the club needs to raise revenue; which it does.
I'm not buying into having to pay more but I understand why they're doing it.
Of course its a piss take . It would be 3 years running of way above inflation increases . Everyone has a choice though some will renew , some won't.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on March 28, 2024, 05:56:08 PM
Why is everyone suddenly taking a rumour that has no basis in fact as Gospel?
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on March 28, 2024, 06:00:18 PM
Why is everyone suddenly taking a rumour that has no basis in fact as Gospel?

It gives something to moan about Dave…no point in waiting for facts….thank god in 48 hours we’ll actually have a game to distract us :-)
Title: Re: Chris Heck - President of Business Operations
Post by: Paul.S on March 28, 2024, 06:06:45 PM
I was expecting these tactics but i had in my head 10% and a 6% increase as announced by other clubs recently.
15-20% is a piss take.
it really isn't if the club needs to raise revenue; which it does.
I'm not buying into having to pay more but I understand why they're doing it.

t’s a massive piss take if true but I understand as well. If we get to where we want it’ll be worth it but it’s a huge “if” and I just wonder where it all ends.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on March 28, 2024, 06:32:23 PM
Why is everyone suddenly taking a rumour that has no basis in fact as Gospel?

Especially odd when it's not good news.
Title: Re: Chris Heck - President of Business Operations
Post by: OCD on March 28, 2024, 07:20:22 PM
It would be a pisstake if it was radically higher than the clubs that we aspire to compete against.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on March 28, 2024, 07:22:15 PM
Lets wait and see then , i think a couple of other top sides have already announced 6% . I thought we'd be in that sort of region too.
Title: Re: Chris Heck - President of Business Operations
Post by: OCD on March 28, 2024, 07:32:48 PM
I imagine their starting prices were already much higher than ours.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on March 28, 2024, 07:39:18 PM
I imagine their starting prices was already much higher than ours.

I hope I don't have to dig out my calculator and explain why 10% of £700 is less than 6% of £1,500.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on March 28, 2024, 08:31:53 PM
I imagine their starting prices was already much higher than ours.

I hope I don't have to dig out my calculator and explain why 10% of £700 is less than 6% of £1,500.

I saw a thing on Reddit that said calculators deliberately get percentages wrong because of vaccinations so you're wrong. Here's a percentage I did when I was bored at work: 4.2%. I'm not saying that's what the percentage will be, but it's better than that 8% bullshit.
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on March 28, 2024, 08:33:33 PM
I imagine their starting prices was already much higher than ours.

I hope I don't have to dig out my calculator and explain why 10% of £700 is less than 6% of £1,500.

I saw a thing on Reddit that said calculators deliberately get percentages wrong because of vaccinations so you're wrong. Here's a percentage I did when I was bored at work: 4.2%. I'm not saying that's what the percentage will be, but it's better than that 8% bullshit.


BOOBIES can never be wrong
Title: Re: Chris Heck - President of Business Operations
Post by: Rodders on March 28, 2024, 08:46:30 PM
I imagine their starting prices was already much higher than ours.

I hope I don't have to dig out my calculator and explain why 10% of £700 is less than 6% of £1,500.

I saw a thing on Reddit that said calculators deliberately get percentages wrong because of vaccinations so you're wrong. Here's a percentage I did when I was bored at work: 4.2%. I'm not saying that's what the percentage will be, but it's better than that 8% bullshit.


BOOBIES can never be wrong

55378008 disagrees.
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on March 28, 2024, 09:06:45 PM
(  .  Y  .  )

I believe that is checkmate, gentlemen.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on March 28, 2024, 09:14:59 PM
Check the innumerate lawyer...
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on March 28, 2024, 09:19:21 PM
If you can make it on a calculator, it's got to be mathsish.
Title: Re: Chris Heck - President of Business Operations
Post by: TelfordVilla on March 28, 2024, 09:41:43 PM
(  .  Y  .  )

I believe that is checkmate, gentlemen.
Made me chuckle 😃
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on March 28, 2024, 09:46:02 PM
If you can make it on a calculator, it's got to be mathsish.

Calculators don't usually have a letter Y!
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on March 28, 2024, 10:07:44 PM
Check the innumerate lawyer...

In his heart of hearts he knows numbers are sexy, as are their purveyors. Although phone shop staff do wonder when I ask them for all their available SIMs, so I can pick the number that's easiest to remember/most mathematically pleasing. All the more so if they've asked why it is.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on March 28, 2024, 11:01:42 PM
Just need to be careful when comparing ticket prices vs Clubs who have been delivering silverware regularly over the last 25 years .
I get we have to boost our income but fleecing the fans will only add a drop in the ocean required and benchmarking our ticket prices against clubs who have regularly won trophies is where it gets dangerous .
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on March 28, 2024, 11:07:05 PM
Just need to be careful when comparing ticket prices vs Clubs who have been delivering silverware regularly over the last 25 years .
I get we have to boost our income but fleecing the fans will only add a drop in the ocean required and benchmarking our ticket prices against clubs who have regularly won trophies is where it gets dangerous .

So we can use Spurs as the benchmark then?
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on March 28, 2024, 11:39:23 PM
Yeah, well if 4th is more important than a trophy, that's what you get success starts being measured in different ways.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on March 28, 2024, 11:45:01 PM
Just need to be careful when comparing ticket prices vs Clubs who have been delivering silverware regularly over the last 25 years .
I get we have to boost our income but fleecing the fans will only add a drop in the ocean required and benchmarking our ticket prices against clubs who have regularly won trophies is where it gets dangerous .

So we can use Spurs as the benchmark then?
Haha yeah they are the outlier for sure , basically won fuck all but badge themselves up as serial title winners. There's the London factor plus a shiny new stadium smell so they'll argue that for their pricing . Guess they have made a champions league final which was funny watching them shit their pants in.
Title: Re: Chris Heck - President of Business Operations
Post by: Skerra on March 29, 2024, 12:18:27 PM
Have to take into account that people in Brum don’t get London wages either.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on March 29, 2024, 12:19:45 PM
Have to take into account that people in Brum don’t get London wages either.
Or Korean.
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on March 29, 2024, 12:46:44 PM
If you can make it on a calculator, it's got to be mathsish.

Calculators don't usually have a letter Y!

Mine did at school
Title: Re: Chris Heck - President of Business Operations
Post by: Ducksworthy on March 29, 2024, 01:01:39 PM
If you can make it on a calculator, it's got to be mathsish.

Calculators don't usually have a letter Y!

Mine did at school

If I recall, one used the pi symbol rather than a Y.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on March 29, 2024, 08:54:49 PM
Have to take into account that people in Brum don’t get London wages either.
Exactly this .
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on March 29, 2024, 09:25:50 PM
Have to take into account that people in Brum don’t get London wages either.
Exactly this .

There are plenty of people in the West Midlands who earn decent money.

Yes, London is awash with cash, but it's not like that means everyone else subsists on baked beans and scratchcards.
Title: Re: Chris Heck - President of Business Operations
Post by: adrenachrome on March 29, 2024, 09:43:04 PM
Have to take into account that people in Brum don’t get London wages either.
Exactly this .

There are plenty of people in the West Midlands who earn decent money.

Yes, London is awash with cash, but it's not like that means everyone else subsists on baked beans and scratchcards.

That's true, but if you walk through most of the main towns of Brum, it's a fucking disaster. Count the Vape Shops and Nail Bars.

Even Worcester has gone to fuck.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on March 29, 2024, 10:41:31 PM
Have to take into account that people in Brum don’t get London wages either.
Exactly this .

There are plenty of people in the West Midlands who earn decent money.

Yes, London is awash with cash, but it's not like that means everyone else subsists on baked beans and scratchcards.

That's true, but if you walk through most of the main towns of Brum, it's a fucking disaster. Count the Vape Shops and Nail Bars.

Even Worcester has gone to fuck.
Those shops are all fronts for drug laundering money, add Turkish barbers to this list and baby reveal shops. Anyway that's probably for another thread.

In terms of pricing if we'd run some trophies already I'd be a bit more understanding of this hyper inflation model, but we haven't so it feels premature.
Title: Re: Chris Heck - President of Business Operations
Post by: Skerra on March 30, 2024, 12:09:02 AM
Paulie, can only speak for myself but my pension doesn’t get me that far in London or Brum come to that. I was there when Villa could nowhere fill the ground but, alas, if they go ahead with 10% or more increases, my long, long support at the ground will have to sadly come to an end. So, not because I don’t want to renew my season ticket but rather being priced out of it.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on March 30, 2024, 12:56:27 AM
Paulie, can only speak for myself but my pension doesn’t get me that far in London or Brum come to that. I was there when Villa could nowhere fill the ground but, alas, if they go ahead with 10% or more increases, my long, long support at the ground will have to sadly come to an end. So, not because I don’t want to renew my season ticket but rather being priced out of it.

I think there is a limit as well where some people will say that they aren't going to pay a certain price whether they can afford it or not. 
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on March 30, 2024, 01:35:54 AM
Have to take into account that people in Brum don’t get London wages either.
Exactly this .

There are plenty of people in the West Midlands who earn decent money.

Yes, London is awash with cash, but it's not like that means everyone else subsists on baked beans and scratchcards.

And briquettes.
Title: Re: Chris Heck - President of Business Operations
Post by: Skerra on March 30, 2024, 11:25:45 PM
And for the 3rd match running, due to health issues, my brother has not been able to attend and, for the 3rd match running, none of our 30,000 on the waiting list wanted to take the seat up!! Does make you wonder.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on March 30, 2024, 11:34:02 PM
And for the 3rd match running, due to health issues, my brother has not been able to attend and, for the 3rd match running, none of our 30,000 on the waiting list wanted to take the seat up!! Does make you wonder.

Single seats though innit.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on March 30, 2024, 11:36:20 PM
Saw Heck today milling about . Much shorter than I imagined . Didn't get chance to speak with him .
Title: Re: Chris Heck - President of Business Operations
Post by: Skerra on March 30, 2024, 11:56:06 PM
Paulie, if I was on the 30,000 waiting list, I’d bust a gut for the seat. I’m not that big so one seat would be well enough for me!
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on March 31, 2024, 12:15:31 AM
Only tickets showing as available yesterday and this morning was LG/TV types. I also saw someone that couldn't go today saying the club hadn't made their seat available to buy through the resale option.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on March 31, 2024, 09:12:19 AM
Only tickets showing as available yesterday and this morning was LG/TV types. I also saw someone that couldn't go today saying the club hadn't made their seat available to buy through the resale option.
They don’t unless the LG TV sell out.
Title: Re: Chris Heck - President of Business Operations
Post by: Skerra on March 31, 2024, 10:12:51 AM
Thanks for those replies. Makes a bit of sense to me now as, I also noticed there were another 3 empty seats immediately to my right and also a few in the rows in front and behind. So, if that’s the case, my brother may just as well give his ticket away if he can’t make certain matches, as they’re never going to sell out those more expensive areas. Not a great look for the Club as it would seem that unless people are willing to stump up a hefty amount, they would rather have empty seats, whilst also depriving others on the waiting list a chance of attending games, and, of course, no money back to the original season ticket holder who can’t make the match for whatever reason.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on March 31, 2024, 10:22:18 AM
Paulie, if I was on the 30,000 waiting list, I’d bust a gut for the seat. I’m not that big so one seat would be well enough for me!

I think it’s more complex than that. I’m more likely to buy a season ticket than I am go to a match last minute through the resale thing and buy a seat on my own - I genuinely can’t imagine ever doing that for anything that wasn’t a cup final or some such.
Title: Re: Chris Heck - President of Business Operations
Post by: purpletrousers on March 31, 2024, 10:37:14 AM
And for the 3rd match running, due to health issues, my brother has not been able to attend and, for the 3rd match running, none of our 30,000 on the waiting list wanted to take the seat up!! Does make you wonder.

I’m confused, are the club accepting tickets back to be re-sold on the grounds of it being a (normal prices) sell out, but then not putting them up for re-sale, because there are o er priced options they wish to sell first?

Apart from the madness of empty seats which is obviously happening (chap next to me just isn’t savvy enough to do it, but can imagine the next pair along might, but sat next to 4 empty seats in the family zone)

My above summary can’t be right, or if it is, IT’s NOT RIGHT!!
(and they might even be breaching their own resale stuff???)


Agreed single tix less attractive but eg if KO time doesn’t suit my little one/s I might pass on a pair and pick up a single…
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on March 31, 2024, 10:45:12 AM
I thought it was in the T&Cs that the club only has to offer your returned ticket for sale if they have sold out?
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on March 31, 2024, 10:50:38 AM
I thought it was in the T&Cs that the club only has to offer your returned ticket for sale if they have sold out?

Yes, and I don't think it's 'have to' more a case of they'll only consider it once the match is sold out. They clearly don't include LG and TV seats in that.
Title: Re: Chris Heck - President of Business Operations
Post by: WassallVillain on March 31, 2024, 10:55:17 AM
I give my ticket to family and friends as there is virtually zero chance it will be resold by the club these days. It wasn’t always the case.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on March 31, 2024, 12:14:51 PM
All this resale stuff will only push ST holders to sell their seats themselves rather than via the club, which could well get messy if they end up being away supporters.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on March 31, 2024, 01:51:59 PM
Only tickets showing as available yesterday and this morning was LG/TV types. I also saw someone that couldn't go today saying the club hadn't made their seat available to buy through the resale option.
They don’t unless the LG TV sell out.

That is pretty disgraceful.  My ticket has never failed to sell on the few times I've put it up, but if they're now adopting that approach it becomes entirely unworkable.  I thought previously they stopped selling TV & LG a few days before and then sold the seats as standard.  Have they now stopped doing that in an attempt to squeeze a few more GA+ sales?
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on March 31, 2024, 01:55:23 PM
That is pretty disgraceful.  My ticket has never failed to sell on the few times I've put it up, but if they're now adopting that approach it becomes entirely unworkable.  I thought previously they stopped selling TV & LG a few days before and then sold the seats as standard.  Have they now stopped doing that in an attempt to squeeze a few more GA+ sales?

Yep, they were still trying to flog GA+ tickets around lunch time yesterday afternoon.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on March 31, 2024, 01:58:00 PM
That is pretty disgraceful.  My ticket has never failed to sell on the few times I've put it up, but if they're now adopting that approach it becomes entirely unworkable.  I thought previously they stopped selling TV & LG a few days before and then sold the seats as standard.  Have they now stopped doing that in an attempt to squeeze a few more GA+ sales?

Yep, they were still trying to flog GA+ tickets around lunch time yesterday afternoon.
Still desperately trying to make a silk purse out of a sow's ear.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on March 31, 2024, 02:05:28 PM
That is pretty disgraceful.  My ticket has never failed to sell on the few times I've put it up, but if they're now adopting that approach it becomes entirely unworkable.  I thought previously they stopped selling TV & LG a few days before and then sold the seats as standard.  Have they now stopped doing that in an attempt to squeeze a few more GA+ sales?

Yep, they were still trying to flog GA+ tickets around lunch time yesterday afternoon.

I just think they are overpriced for what they are. 
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on March 31, 2024, 02:36:25 PM
Looks like my ST didn't resell yesterday probably for all the reasons mentioned above.
Title: Re: Chris Heck - President of Business Operations
Post by: nordenvillain on March 31, 2024, 03:44:08 PM
We were in L6 yesterday having managed to get 2 seats virtually behind each other and there were 4 or 5 seats around us that were not taken at all - Presume they were STH's that didn't turn up or whose seats were not resold by the club. For the 2nd half I moved to sit next to my brother who's a STH with a seat on the gangway. The seat next to him is not taken by a STH (It was his mate's who passed away about 12 months ago) was definitely sold but yet that person did not turn up, very strange.
Normally there's 3 of us, my 2 adult sons and myself. We are Claret members and have only managed to get seats in the Holte for 3 games so far out of the 10 league games that we've attended. The European games have been different, we've seen all 5 home games so far and managed to get in the  Holte on 4 occasions, in fact for 2 of the games were in seats in K2 that were fantastic in the row right behind the exit stairs. I've been attending VP since 1959 and am virtually speechless in how the club are so poorly marketing the games to us, the fans. I live in Rochdale, so interact with friends who are STH's, and not, of Man City, Man United, Everton and Liverpool. With the exception of Man United, whose disregard for their fans is legendary, the others seem to listen to their fans more than Villa do. I know that Chris Heck came with a reputation for what he did at the Philadelphia 76's, but there is a different business model between the American sporting franchise and English football. I'm not a 'stick my head in the sand' and 'we've always done it this way' kind of guy, but I would be interested to know from others more attune with the American system whether you can succeed by not taking your fanbase with you. The disaster that is the cancellation of the North Stand rebuild and the imposition of the Lower Grounds & Terrace View without any apparent consultation or noticeable market research leaves me more than scratching my head. We would love to have ST's and are on the waiting list but is Mr Heck that concerned with true fans and what we think ?
P.S We get the train to and from Tame Bridge Parkway and last night whilst waiting for a northbound train on the platform, an empty "Football Special" train pulled into Witton going towards New Street - Hallelujah, at last a bit of common sense has been used. What I would add is that it was a 4 coach one, why not use a 6 coach one but it is a start I guess.
Title: Re: Chris Heck - President of Business Operations
Post by: Border villan on March 31, 2024, 03:56:42 PM
A few games ago in response to complaints about the racket(music?) pre game the volume was turned down to only ear splitting, yesterday it was again so loud you could not hold a conversation. Come on Heck get this sorted.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on March 31, 2024, 04:03:24 PM
A few games ago in response to complaints about the racket(music?) pre game the volume was turned down to only ear splitting, yesterday it was again so loud you could not hold a conversation. Come on Heck get this sorted.

It is way too loud. The Holte was singing as the teams lined up, but the bloody PA was trying to drown us out.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on March 31, 2024, 04:10:02 PM
There looked like quite a few empty seats in the Witton Lower dotted about.
Guess a lot of people may be away for Easter half term / school hols etc .
Title: Re: Chris Heck - President of Business Operations
Post by: Exeter 77 on March 31, 2024, 07:41:40 PM
Weirdly, two of my friends couldn't make the Spurs game and sold their seats through the re-sale process but those seats remained empty.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Harte on April 02, 2024, 04:06:44 PM
I was unavailable to take my seat for the Wolves game so tried to sell it via the club's website.

It's not clear to me whether it has sold or not. It's a bit soon to receive my 80% of average ticket price yet, and the (lack of) detail on the site doesn't really help.

(https://i.ibb.co/vxZDzZn/Untitled.png) (https://ibb.co/vxZDzZn)
The icons in the top row are for a game earlier in the season that I managed to the sell the ticket on. The one below was for a game I'd attended. There's no key on the page to say what's what. I suspect the lack of a "left-arrow" icon on the Wolves ticket suggests is hasn't sold.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 02, 2024, 04:59:13 PM
It tells you on the website if they sold or not .
Title: Re: Chris Heck - President of Business Operations
Post by: Skerra on April 02, 2024, 10:47:59 PM
In the past, if the Club put my ticket up for re-sale, it always sold. They’ve obviously changed the system and now have to sell out their extortionate tickets first. If that’s the case, it’s just another kick in the teeth for us supporters, sorry no, I meant customers!!
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on April 03, 2024, 07:11:52 AM
In the past, if the Club put my ticket up for re-sale, it always sold. They’ve obviously changed the system and now have to sell out their extortionate tickets first. If that’s the case, it’s just another kick in the teeth for us supporters, sorry no, I meant customers!!
Consumers!
We have to mentally separate our club and what it stands for from the cheapskate activity that now seems to pervade it’s contact with supporters.
Title: Re: Chris Heck - President of Business Operations
Post by: rob_bridge on April 03, 2024, 08:27:09 AM
Only tickets showing as available yesterday and this morning was LG/TV types. I also saw someone that couldn't go today saying the club hadn't made their seat available to buy through the resale option.
They don’t unless the LG TV sell out.

That is pretty disgraceful.  My ticket has never failed to sell on the few times I've put it up, but if they're now adopting that approach it becomes entirely unworkable.  I thought previously they stopped selling TV & LG a few days before and then sold the seats as standard.  Have they now stopped doing that in an attempt to squeeze a few more GA+ sales?

That is shite for people like me who can't get to many games but sometimes can nab a spare from season ticket non attendee - Leicester and Forest last season were 2 such instances.

Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on April 03, 2024, 08:39:34 AM
It just encourages people to shift tickets on to mates etc. That and the black market.
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on April 03, 2024, 09:18:29 AM
It just encourages people to shift tickets on to mates etc. That and the black market.

Absolutely this, why bother trying to use their system that is not designed to help the customer
Title: Re: Chris Heck - President of Business Operations
Post by: LeeS on April 03, 2024, 09:22:41 AM
Paulie, can only speak for myself but my pension doesn’t get me that far in London or Brum come to that. I was there when Villa could nowhere fill the ground but, alas, if they go ahead with 10% or more increases, my long, long support at the ground will have to sadly come to an end. So, not because I don’t want to renew my season ticket but rather being priced out of it.

Isn't the state pension going up by 8.5% this year? Along with the 10% last year too. I'm not being flippant, that is a serious question. That must help some pensioners, surely. Especially with fuel prices coming down.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 03, 2024, 09:50:13 AM
It just encourages people to shift tickets on to mates etc. That and the black market.
You can't really sell on the black market unless you're willing to trust somebody with your plastic card ST and then hope they send it you back afterwards.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on April 03, 2024, 10:15:51 AM
Transfer the ticket to another reference and they send you an eticket which you can then share.
Title: Re: Chris Heck - President of Business Operations
Post by: Flamingo Lane on April 03, 2024, 10:19:08 AM
As a matter of interest, does anyone know how many Claret members there are? I'm one, and am expecting a big increase in the membership fee this summer.
Title: Re: Chris Heck - President of Business Operations
Post by: DB on April 03, 2024, 10:53:18 AM
As a matter of interest, does anyone know how many Claret members there are? I'm one, and am expecting a big increase in the membership fee this summer.

I am and so is my son. Good value at the moment, as he loves the bits he gets when he renews.
Prob will go up or they may tier it.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on April 03, 2024, 11:16:56 AM
It just encourages people to shift tickets on to mates etc. That and the black market.

Exactly this.  I wouldn't be impressed missing out on the resale money because of Purslow/Heck's vanity project at all.
Title: Re: Chris Heck - President of Business Operations
Post by: algy on April 03, 2024, 11:25:53 AM
As a matter of interest, does anyone know how many Claret members there are? I'm one, and am expecting a big increase in the membership fee this summer.
Yeah - me and my dad are members then we share another between the 3 kids. OK paying whatever it works out as - about £100 a season IIRC - so that we can all sit together and so on.

Hope it doesn't go up by much. It's affordable at the moment, but it is a big lump to find on top of tickets.
Title: Re: Chris Heck - President of Business Operations
Post by: frank black on April 03, 2024, 11:31:19 AM
Paulie, can only speak for myself but my pension doesn’t get me that far in London or Brum come to that. I was there when Villa could nowhere fill the ground but, alas, if they go ahead with 10% or more increases, my long, long support at the ground will have to sadly come to an end. So, not because I don’t want to renew my season ticket but rather being priced out of it.

Isn't the state pension going up by 8.5% this year? Along with the 10% last year too. I'm not being flippant, that is a serious question. That must help some pensioners, surely. Especially with fuel prices coming down.

It does, but the frozen personal allowance results in getting it in one hand and it being taken from the other. Yes it’s extra money overall, but many are now paying tax whereas they weren’t before.
Anyhow, there are wealthy pensioners and also those that can’t afford it. A tough choice to be made by the club when it comes to concessions and looking at the way “entertainment” is charged in general, I’d expect most concessions to cease at some point. Probably just be some kids prices and that it.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeS on April 03, 2024, 12:23:24 PM
Paulie, can only speak for myself but my pension doesn’t get me that far in London or Brum come to that. I was there when Villa could nowhere fill the ground but, alas, if they go ahead with 10% or more increases, my long, long support at the ground will have to sadly come to an end. So, not because I don’t want to renew my season ticket but rather being priced out of it.

Isn't the state pension going up by 8.5% this year? Along with the 10% last year too. I'm not being flippant, that is a serious question. That must help some pensioners, surely. Especially with fuel prices coming down.

It does, but the frozen personal allowance results in getting it in one hand and it being taken from the other. Yes it’s extra money overall, but many are now paying tax whereas they weren’t before.
Anyhow, there are wealthy pensioners and also those that can’t afford it. A tough choice to be made by the club when it comes to concessions and looking at the way “entertainment” is charged in general, I’d expect most concessions to cease at some point. Probably just be some kids prices and that it.

Excellent point about the tax, Frank.

This whole thing about ticket process is driven by PSR. It is yet another unintended consequence - that it forces clubs like ours to price out their loyal fans. I bet no-one thought of that. Just like another recently invented "solution", VAR, I'd just ditch it and accept that sometimes clubs got into difficulty.
Title: Re: Chris Heck - President of Business Operations
Post by: Dr Butler on April 03, 2024, 12:53:41 PM
Transfer the ticket to another reference and they send you an eticket which you can then share.

this is exactly what I do when I cannot make a game(usually midweek) works a treat.


UTV
The Doc
Title: Re: Chris Heck - President of Business Operations
Post by: Duncan Shaw on April 03, 2024, 12:56:33 PM
As a matter of interest, does anyone know how many Claret members there are? I'm one, and am expecting a big increase in the membership fee this summer.
Yeah - me and my dad are members then we share another between the 3 kids. OK paying whatever it works out as - about £100 a season IIRC - so that we can all sit together and so on.

Hope it doesn't go up by much. It's affordable at the moment, but it is a big lump to find on top of tickets.
Me and my lad too, expires in June.  I reckon they will tier it too.
Title: Re: Chris Heck - President of Business Operations
Post by: Duncan Shaw on April 03, 2024, 01:07:00 PM
We were in Barcelona for the long Easter weekend just gone and it really got me thinking about just how far we have to go, and also to what extent the top tiers are tourist clubs, to bridge the gap with the "elite"

The concierge at our hotel (yes get me) asked where I was from "London" (easier than explaining where Epsom is) my answer.  You Aresenal or Chelsea?  No Aston Villa.  Oh wow you doing very well this year, you like Emery?  Blah blah blah good chat about the Villa.  Anyway, then he said Barca are at home on Saturday, I can get you tickets if you want to go?  My wife said surely it's sold out?  He said we can always get tickets for tourists. 

Walking round on the Saturday there were obviously thousands of people who had just arrived in for the game, shirts everywhere, the club shops in the City rammed with people spending.  I know it's Barca and they are one of the very biggest, but that is the level that we will need to head towards to compete.  It just blew my mind a bit how far ahead of us this is. 

The likes of Heck know this and that will be his job to deliver it and if he does, it's going to be unpalatable at times for us Joe average punters who've been going down for years.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on April 03, 2024, 02:02:52 PM
Nothing wrong with tourist and corporate fans.  If they'd built the new North we could have had 10k of them with little impact on the traditional match-going fans.  Obviously a bit of seat shifting in the Trinity but that will happen ultimately anyway.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on April 03, 2024, 02:23:29 PM
That is the head scratcher for me.  If he's chasing the tourist dollar, what better way to get it than build a new stand where they can all go, at inflated prices and having already spent in the club shop?  If he's waiting for miserable bastards like me to increase (or even begin) matchday spend then he's in for a very long wait.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on April 03, 2024, 03:16:33 PM
That is the head scratcher for me.  If he's chasing the tourist dollar, what better way to get it than build a new stand where they can all go, at inflated prices and having already spent in the club shop?  If he's waiting for miserable bastards like me to increase (or even begin) matchday spend then he's in for a very long wait.

I think it's a mix of he's played politics because it was Purslow's plan, he looks at what Chelsea squeeze out of a smaller ground than ours and he's just thinking of the accounts while he's here.

Should have gone ahead and built it. Would be ideal for where we could be two years from now.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 03, 2024, 03:20:23 PM
Transfer the ticket to another reference and they send you an eticket which you can then share.

this is exactly what I do when I cannot make a game(usually midweek) works a treat.


UTV
The Doc
Do you sell it via online ticket agencies or just amongst mates .
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on April 03, 2024, 03:53:13 PM
Don’t sell it, just between mates.

But if you wanted to you could sell them on that way.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on April 03, 2024, 06:16:21 PM
Nothing wrong with tourist and corporate fans.  If they'd built the new North we could have had 10k of them with little impact on the traditional match-going fans.  Obviously a bit of seat shifting in the Trinity but that will happen ultimately anyway.

I just can't see it with the tourist angle unfortunately.  In this country, London is a global city with hundreds of thousands of tourists milling about who want to see a Premier League game.  Liverpool and Manchester United are the tourist attraction in those two cities.

I'm from Birmingham and I love our city, but we haven't got the volume of tourists in the city, let alone large numbers who want to watch a football game. 

HS2 and a city centre ground could change that I suppose, but at what price?
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on April 03, 2024, 06:41:09 PM
Hasn’t stopped man city generating demand. Just got to win the league a few times.
Title: Re: Chris Heck - President of Business Operations
Post by: algy on April 03, 2024, 06:41:19 PM
Nothing wrong with tourist and corporate fans.  If they'd built the new North we could have had 10k of them with little impact on the traditional match-going fans.  Obviously a bit of seat shifting in the Trinity but that will happen ultimately anyway.

I just can't see it with the tourist angle unfortunately.  In this country, London is a global city with hundreds of thousands of tourists milling about who want to see a Premier League game.  Liverpool and Manchester United are the tourist attraction in those two cities.

I'm from Birmingham and I love our city, but we haven't got the volume of tourists in the city, let alone large numbers who want to watch a football game. 

HS2 and a city centre ground could change that I suppose, but at what price?
I wonder if that's factored in to Heck's thinking.  That currently we don't have the booking of tourists coming to the club to justify a big expansion, and we need to concentrate on the marketing side of things first - the 150th anniversary and whatnot being part of that - to get that interest. Tourists aren't going to magically turn up just because we have a big stand.

I dunno, it's one possibility of many so may be something utterly different. Just a bit of random speculation.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on April 03, 2024, 06:46:55 PM
Sounds plausible to me algy!
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 03, 2024, 06:59:43 PM
The easiest way to get people travelling out of their way to come and watch us is to stop being utterly mediocre for a long period of time.

Yes Manchester United and Liverpool are the tourist attraction in their cities but we would be the same in ours if we didn’t do stuff like go almost thirty years without winning anything.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on April 03, 2024, 07:04:01 PM
Nothing wrong with tourist and corporate fans.  If they'd built the new North we could have had 10k of them with little impact on the traditional match-going fans.  Obviously a bit of seat shifting in the Trinity but that will happen ultimately anyway.

I just can't see it with the tourist angle unfortunately.  In this country, London is a global city with hundreds of thousands of tourists milling about who want to see a Premier League game.  Liverpool and Manchester United are the tourist attraction in those two cities.

I'm from Birmingham and I love our city, but we haven't got the volume of tourists in the city, let alone large numbers who want to watch a football game. 

HS2 and a city centre ground could change that I suppose, but at what price?

Take a walk round New Street and the surroundings on a Saturday afternoon and see the number of weekenders.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on April 03, 2024, 07:05:17 PM
Even when we were shit we had tourists. Oh the glory days of cheap tickets on Seatwave/Viagogo.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on April 03, 2024, 07:08:42 PM
Nothing wrong with tourist and corporate fans.  If they'd built the new North we could have had 10k of them with little impact on the traditional match-going fans.  Obviously a bit of seat shifting in the Trinity but that will happen ultimately anyway.

I just can't see it with the tourist angle unfortunately.  In this country, London is a global city with hundreds of thousands of tourists milling about who want to see a Premier League game.  Liverpool and Manchester United are the tourist attraction in those two cities.

I'm from Birmingham and I love our city, but we haven't got the volume of tourists in the city, let alone large numbers who want to watch a football game. 

HS2 and a city centre ground could change that I suppose, but at what price?

Take a walk round New Street and the surroundings on a Saturday afternoon and see the number of weekenders.

Sorry, but why do you say this?

Loads of people visit Birmingham and the midlands. They don’t carry big signs about proclaiming themselves as tourists.

We are hardly at the arse end of the earth. We’re like just over an hour away on a train, it’s nothing. It’s like saying people won’t bother going to Versaille because it’s not in the centre of Paris.

Edit: was replying to tomd not Dave!
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on April 03, 2024, 09:23:45 PM
Nothing wrong with tourist and corporate fans.  If they'd built the new North we could have had 10k of them with little impact on the traditional match-going fans.  Obviously a bit of seat shifting in the Trinity but that will happen ultimately anyway.

I just can't see it with the tourist angle unfortunately.  In this country, London is a global city with hundreds of thousands of tourists milling about who want to see a Premier League game.  Liverpool and Manchester United are the tourist attraction in those two cities.

I'm from Birmingham and I love our city, but we haven't got the volume of tourists in the city, let alone large numbers who want to watch a football game. 

HS2 and a city centre ground could change that I suppose, but at what price?

Take a walk round New Street and the surroundings on a Saturday afternoon and see the number of weekenders.

I do have a walk round there from time to time and would guess that most of the people might be there for shopping, a theatre show or a concert at the NIA rather than to watch football Dave.
Title: Re: Chris Heck - President of Business Operations
Post by: Lastfootstamper on April 03, 2024, 09:25:26 PM
Well, yeah, cos they can't even if they want to.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on April 03, 2024, 09:39:54 PM
Nothing wrong with tourist and corporate fans.  If they'd built the new North we could have had 10k of them with little impact on the traditional match-going fans.  Obviously a bit of seat shifting in the Trinity but that will happen ultimately anyway.

I just can't see it with the tourist angle unfortunately.  In this country, London is a global city with hundreds of thousands of tourists milling about who want to see a Premier League game.  Liverpool and Manchester United are the tourist attraction in those two cities.

I'm from Birmingham and I love our city, but we haven't got the volume of tourists in the city, let alone large numbers who want to watch a football game. 

HS2 and a city centre ground could change that I suppose, but at what price?

Take a walk round New Street and the surroundings on a Saturday afternoon and see the number of weekenders.

Sorry, but why do you say this?

Loads of people visit Birmingham and the midlands. They don’t carry big signs about proclaiming themselves as tourists.

We are hardly at the arse end of the earth. We’re like just over an hour away on a train, it’s nothing. It’s like saying people won’t bother going to Versaille because it’s not in the centre of Paris.

Edit: was replying to tomd not Dave!

I said it because I don't think there are as many tourists in Birmingham to bridge the gap with places like Barcelona and London! 

I agree with the points made above that a period of success might well change things a bit.
Title: Re: Chris Heck - President of Business Operations
Post by: Dante Lavelli on April 03, 2024, 10:01:41 PM
I think you’re underselling Birmingham.  It’s a decent base for a day visiting the Cotswolds, a day doing Shakespeare/warwick castle stuff then a day at the match followed by fancy grub in the city.  Throw in a curry/theatre etc and that’s a decent weekend away.  birmingham international being the hub that opens up loads of potential customers.

Joining the dots is the hard bit, but nothing the club couldn’t arrange with a decent partnership with hotels/airlines etc.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on April 03, 2024, 10:37:29 PM
Ten years ago you'd have been laughed at for suggesting Birmingham as a tourist destination. Now we have queues to get into bars on Saturday afternoon and try getting a weekend restaurant table.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on April 03, 2024, 10:40:11 PM
I think you’re underselling Birmingham.  It’s a decent base for a day visiting the Cotswolds, a day doing Shakespeare/warwick castle stuff then a day at the match followed by fancy grub in the city.  Throw in a curry/theatre etc and that’s a decent weekend away.  birmingham international being the hub that opens up loads of potential customers.

Joining the dots is the hard bit, but nothing the club couldn’t arrange with a decent partnership with hotels/airlines etc.

I'm not underselling the city at all.  As I say, I'm from the city and like spending time in the city centre.  I'm biased, but have always felt that it is a good weekend break, as it's one of the few cities where everything you might go for (shopping, hotels, concert at the NIA, theatres) are all walking distance from the main train station. 

That said, the discussion is regarding people who are potentially going to come to the city to watch Villa.  As others have said, maybe more will come if we have some success, maybe more would come if there were more tickets available, maybe more would come if  we moved to a new ground in the city centre. 

Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 03, 2024, 10:41:42 PM
I think you’re underselling Birmingham.  It’s a decent base for a day visiting the Cotswolds, a day doing Shakespeare/warwick castle stuff then a day at the match followed by fancy grub in the city.  Throw in a curry/theatre etc and that’s a decent weekend away.  birmingham international being the hub that opens up loads of potential customers.

Joining the dots is the hard bit, but nothing the club couldn’t arrange with a decent partnership with hotels/airlines etc.

I'm not underselling the city at all.  As I say, I'm from the city and like spending time in the city centre.  I'm biased, but have always felt that it is a good weekend break, as it's one of the few cities where everything you might go for (shopping, hotels, concert at the NIA, theatres) are all walking distance from the main train station. 

That said, the discussion is regarding people who are potentially going to come to the city to watch Villa.  As others have said, maybe more will come if we have some success, maybe more would come if there were more tickets available, maybe more would come if  we moved to a new ground in the city centre. 



Surely the salient point is that, even if there were a few thousand 'outsiders' wanting to go to a match these days, they wouldn't be able to, because they wouldn't be able to get tickets.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on April 03, 2024, 10:57:49 PM
…unless of course they love the idea of all you can eat pick & mix, warm pissy lager and some cardboard nachos with rubber cheese.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on April 03, 2024, 11:06:15 PM
I think you’re underselling Birmingham.  It’s a decent base for a day visiting the Cotswolds, a day doing Shakespeare/warwick castle stuff then a day at the match followed by fancy grub in the city.  Throw in a curry/theatre etc and that’s a decent weekend away.  birmingham international being the hub that opens up loads of potential customers.

Joining the dots is the hard bit, but nothing the club couldn’t arrange with a decent partnership with hotels/airlines etc.

I'm not underselling the city at all.  As I say, I'm from the city and like spending time in the city centre.  I'm biased, but have always felt that it is a good weekend break, as it's one of the few cities where everything you might go for (shopping, hotels, concert at the NIA, theatres) are all walking distance from the main train station. 

That said, the discussion is regarding people who are potentially going to come to the city to watch Villa.  As others have said, maybe more will come if we have some success, maybe more would come if there were more tickets available, maybe more would come if  we moved to a new ground in the city centre. 



Surely the salient point is that, even if there were a few thousand 'outsiders' wanting to go to a match these days, they wouldn't be able to, because they wouldn't be able to get tickets.

True.  Think the discussion was more about how do we attract more tourist type fans who will shell out mote on matchdays (presuming that is something we want to do!).

Obviously having available tickets is probably the first step.  I guess the ideal scenario would be an increased capacity where ticket prices for existing fans can be kept relatively low, yet there would also be more 'experience' type tickets for day trippers.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 03, 2024, 11:07:00 PM
…unless of course they love the idea of all you can eat pick & mix, warm pissy lager and some cardboard nachos with rubber cheese.

Special guest appearance from club 'legends' - this week, David Norton, Paul Kerr and Dean Glover.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on April 03, 2024, 11:11:43 PM
The more I think about it, the more I believe that our Chris has properly shit the bed with this North Stand farce. I hope that in the fullness of time we’ll see that he was right, but I’m not so sure.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 03, 2024, 11:31:36 PM
…unless of course they love the idea of all you can eat pick & mix, warm pissy lager and some cardboard nachos with rubber cheese.

Special guest appearance from club 'legends' - this week, David Norton, Paul Kerr and Dean Glover.
All whilst sat in rows in a school canteen .
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on April 03, 2024, 11:48:37 PM
The more I think about it, the more I believe that our Chris has properly shit the bed with this North Stand farce. I hope that in the fullness of time we’ll see that he was right, but I’m not so sure.

If he has shit the bed he is quite clearly wrong and needs to receive his P45 asap.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on April 04, 2024, 08:31:39 AM
…unless of course they love the idea of all you can eat pick & mix, warm pissy lager and some cardboard nachos with rubber cheese.

Tourists / Day trippers may well think £120-£140 is ok for a guaranteed ticket including food and drink as a one-off experience to see a historic club play a PL game.  I guess the club needs to up it's marketing to attract them.  Part of this will probably need to be improved transport links etc.   
Title: Re: Chris Heck - President of Business Operations
Post by: algy on April 04, 2024, 09:50:12 AM
I think you’re underselling Birmingham.  It’s a decent base for a day visiting the Cotswolds, a day doing Shakespeare/warwick castle stuff then a day at the match followed by fancy grub in the city.  Throw in a curry/theatre etc and that’s a decent weekend away.  birmingham international being the hub that opens up loads of potential customers.

Joining the dots is the hard bit, but nothing the club couldn’t arrange with a decent partnership with hotels/airlines etc.

I'm not underselling the city at all.  As I say, I'm from the city and like spending time in the city centre.  I'm biased, but have always felt that it is a good weekend break, as it's one of the few cities where everything you might go for (shopping, hotels, concert at the NIA, theatres) are all walking distance from the main train station. 

That said, the discussion is regarding people who are potentially going to come to the city to watch Villa.  As others have said, maybe more will come if we have some success, maybe more would come if there were more tickets available, maybe more would come if  we moved to a new ground in the city centre.
Yeah, my wife's from Wrexham and absolutely loves Birmingham for pretty much what you were saying.

For a long weekend it's great - loads of options of stuff to do, pretty easy to navigate around, the city centre is more pleasant than Manchester etc. Plus it's an excellent base - relatively cheap, easy day trips to loads of places, loads of options for food & night entertainment.


Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on April 04, 2024, 10:05:22 AM
Ten years ago you'd have been laughed at for suggesting Birmingham as a tourist destination. Now we have queues to get into bars on Saturday afternoon and try getting a weekend restaurant table.

What's changed?
Title: Re: Chris Heck - President of Business Operations
Post by: Nev on April 04, 2024, 10:37:29 AM
Ten years ago you'd have been laughed at for suggesting Birmingham as a tourist destination. Now we have queues to get into bars on Saturday afternoon and try getting a weekend restaurant table.

What's changed?

There's shopping at the Bullring but the rest of Town is predominantly hospitality now, some brilliant pubs (and The Square Peg) and top notch restaurants.

I'm always amazed at how busy it is when I'm in on a Saturday pre-match and you can quadruple that during Nov/Dec. It's fantastic, vibrant and colourful. It gets a bit more "Wild West" after 8 o'clock but so does every City Centre. Prior to the Brighton match at the end of last season the place was bathed in sunshine on a BH weekend, there were people smiling and enjoying themselves everywhere, it was awash with Claret and Blue and it struck me what a great place it had become.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on April 04, 2024, 11:23:56 AM
Ten years ago you'd have been laughed at for suggesting Birmingham as a tourist destination. Now we have queues to get into bars on Saturday afternoon and try getting a weekend restaurant table.

What's changed?

Probably more at home in the Birmingham News thread, but this gives a bit of an insight:

https://www.propertyinvestortoday.co.uk/breaking-news/2022/1/birmingham--why-the-youngest-city-in-europe-has-become-a-thriving-hub-for-students-graduates-and-young-urban-professionals
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 04, 2024, 11:24:34 AM
I was out in Brum for my birthday just before Christmas with a few friends (all non Brum-residents) and everybody was amazed at what a brilliant, vibrant place it was. OK it was December, but everywhere was absolutely rammed to the rafters, and there are lots of really good bars and restaurants.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on April 04, 2024, 11:34:22 AM
My mate who knows the guy that owns the Hare and Hounds and various other luminaries was lamenting Brum the other week as a busted flush, and his Mrs's band won't bother coming here as the tickets don't sell and they're not alone.

We had a heated discussion on the subject be he was pretty adamant that compared to *spits* Manchester in terms of nightlife we're miles behind. He's always been a bit of that mind so I take it with a pinch of salt but he spends half his time up that way (where his Mrs is from) and half down here so he's probably better to judge.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 04, 2024, 11:43:37 AM
My mate who knows the guy that owns the Hare and Hounds and various other luminaries was lamenting Brum the other week as a busted flush, and his Mrs's band won't bother coming here as the tickets don't sell and they're not alone.

We had a heated discussion on the subject be he was pretty adamant that compared to *spits* Manchester in terms of nightlife we're miles behind. He's always been a bit of that mind so I take it with a pinch of salt but he spends half his time up that way (where his Mrs is from) and half down here so he's probably better to judge.

I still go up there 2 or 3 times a year, and I don't think there's that much difference. Obviously Manchester is a smaller city, so it's punching above its weight compared to Brum, but in terms of offerings I think they're fairly similar. Of course Birmingham has got more in the end of very high end restaurants. As a city centre for going out, Leeds is (miles) better than both of them, mind.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 04, 2024, 11:46:43 AM
Also, shout out for Newcastle as a great city for going out.

Absolutely the most underrated city we have.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 04, 2024, 11:53:54 AM
Also, shout out for Newcastle as a great city for going out.

Absolutely the most underrated city we have.

Oh indeed. It's mental. When I went to last season's away game up there, the train up from London that we get on at Peterborough was rammed with stag and hen parties going up there for a night out. And it's like that on every single train, and there are about four trains an hour. It's a brilliant city, and I love the architecture and how easy it is to get around on foot.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on April 05, 2024, 10:52:18 AM
The more I think about it, the more I believe that our Chris has properly shit the bed with this North Stand farce. I hope that in the fullness of time we’ll see that he was right, but I’m not so sure.

Yeah, whilst it is fun to play fantasy football grounds, I guess we're better off just concentrating on what's happening on the pitch for the time being and see what unfolds.

I guess there will be some kind of timeframe involved though given that we were one of the grounds that were part of the Euro 2028 bid.  Were we included in that on the proviso that the North Stand redevelopment was going ahead and the capacity would be over 50,000?
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 05, 2024, 10:53:10 AM
The more I think about it, the more I believe that our Chris has properly shit the bed with this North Stand farce. I hope that in the fullness of time we’ll see that he was right, but I’m not so sure.

Yeah, whilst it is fun to play fantasy football grounds, I guess we're better off just concentrating on what's happening on the pitch for the time being and see what unfolds.

I guess there will be some kind of timeframe involved though given that we were one of the grounds that were part of the Euro 2028 bid.  Were we included in that on the proviso that the North Stand redevelopment was going ahead and the capacity would be over £50k?

Apparently not, no. The club have said the Euro situation is unchanged.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on April 05, 2024, 10:59:49 AM
If tourists are coming into Brum for a game (if they had tickets) surely that Aston is a £5 cab ride away is neither here nor there?
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on April 05, 2024, 11:31:22 AM
If tourists are coming into Brum for a game (if they had tickets) surely that Aston is a £5 cab ride away is neither here nor there?

£5!! What is it a horse and cart?
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on April 05, 2024, 11:49:32 AM
Also, shout out for Newcastle as a great city for going out.

Absolutely the most underrated city we have.

Oh indeed. It's mental. When I went to last season's away game up there, the train up from London that we get on at Peterborough was rammed with stag and hen parties going up there for a night out. And it's like that on every single train, and there are about four trains an hour. It's a brilliant city, and I love the architecture and how easy it is to get around on foot.

I've hated it every time I've been out in Newcastle. Wankers everywhere (including, but not exclusively stags & hens). It's like somebody went to Broad Street and said, 'let's make everywhere like this hellscape, but colder".
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on April 05, 2024, 11:52:09 AM
If tourists are coming into Brum for a game (if they had tickets) surely that Aston is a £5 cab ride away is neither here nor there?

£5!! What is it a horse and cart?


Its about that, town to Aston. Its only 2 miles
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on April 05, 2024, 11:52:23 AM
Also, shout out for Newcastle as a great city for going out.

Absolutely the most underrated city we have.

Oh indeed. It's mental. When I went to last season's away game up there, the train up from London that we get on at Peterborough was rammed with stag and hen parties going up there for a night out. And it's like that on every single train, and there are about four trains an hour. It's a brilliant city, and I love the architecture and how easy it is to get around on foot.

I've hated it every time I've been out in Newcastle. Wankers everywhere (including, but not exclusively stags & hens). It's like somebody went to Broad Street and said, 'let's make everywhere like this hellscape, but colder".

You see that's a fine example of someone who writes for a living showing what they can do without even trying, I can easily picture the worst night out ever from the words used.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 05, 2024, 11:52:43 AM
Each to their own I guess.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on April 05, 2024, 11:54:44 AM
I liked it, even that moored party ship where you felt you were an unwilling cast member of an art house film.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on April 05, 2024, 11:54:52 AM
Newcastle is one of the few places in the UK I've not had a night out in, and I've never felt I've really missed out at all. Paddy's words merely confirm that.
Title: Re: Chris Heck - President of Business Operations
Post by: Lastfootstamper on April 05, 2024, 12:06:44 PM
If tourists are coming into Brum for a game (if they had tickets) surely that Aston is a £5 cab ride away is neither here nor there?

£5!! What is it a horse and cart?


Its about that, town to Aston. Its only 2 miles


New Street station to VP is 11 quid in an Uber when there's not a game on.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on April 05, 2024, 12:14:10 PM
I liked it, even that moored party ship where you felt you were an unwilling cast member of an art house film.

Wow, that place is still going? I remember Tosker and Elaine getting it off the ground in the last ep of Our Friends In The North.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 05, 2024, 12:39:28 PM
Newcastle is one of the few places in the UK I've not had a night out in, and I've never felt I've really missed out at all. Paddy's words merely confirm that.

Away trip and night out next season mate?!
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 05, 2024, 12:40:22 PM
I liked it, even that moored party ship where you felt you were an unwilling cast member of an art house film.

Wow, that place is still going? I remember Tosker and Elaine getting it off the ground in the last ep of Our Friends In The North.

No don’t think it’s there any more. The one with the spinning dance floor was brilliant.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on April 05, 2024, 12:41:18 PM
Newcastle is one of the few places in the UK I've not had a night out in, and I've never felt I've really missed out at all. Paddy's words merely confirm that.

Away trip and night out next season mate?!

I stayed there this season. I had a disappointing lasagne.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on April 05, 2024, 12:42:09 PM
Each to their own I guess.

I've got a friend up in Newcastle and have had quite a few nights out up there over the years.  I think it's a great city to be honest.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 05, 2024, 12:42:53 PM
If tourists are coming into Brum for a game (if they had tickets) surely that Aston is a £5 cab ride away is neither here nor there?

They’ll have fun trying to get back after, mind.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on April 05, 2024, 12:45:47 PM
I like the city. It's just 'a night out' there is like being trapped in TopShop with a load of pet shop escapees wearing impossible shoes.

And they're TOO into football. Just shut up about it for five fucking minutes.
Title: Re: Chris Heck - President of Business Operations
Post by: luke95 on April 05, 2024, 12:48:21 PM
If tourists are coming into Brum for a game (if they had tickets) surely that Aston is a £5 cab ride away is neither here nor there?

About £11/12 in a black cab , Colmore Row - Trinty Rd
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 05, 2024, 12:50:34 PM
I like the city. It's just 'a night out' there is like being trapped in TopShop with a load of pet shop escapees wearing impossible shoes.

And they're TOO into football. Just shut up about it for five fucking minutes.

I like people who are into football who aren't Man U or Liverpool fans.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on April 05, 2024, 12:54:03 PM
Nah, it's too much.
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on April 05, 2024, 01:39:59 PM
Weirdly, two of my friends couldn't make the Spurs game and sold their seats through the re-sale process but those seats remained empty.
They were probably there but stuck in the queue for a warm pint and a cold balti pie.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on April 05, 2024, 01:50:44 PM
Newcastle is one of the few places in the UK I've not had a night out in, and I've never felt I've really missed out at all. Paddy's words merely confirm that.

Away trip and night out next season mate?!

Your company would make a weekend in Small Heath pleasant so I'm all in brother.
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on April 05, 2024, 05:43:02 PM
I liked it, even that moored party ship where you felt you were an unwilling cast member of an art house film.

Wow, that place is still going? I remember Tosker and Elaine getting it off the ground in the last ep of Our Friends In The North.

No don’t think it’s there any more. The one with the spinning dance floor was brilliant.

I might be thinking of a different one but wasn't that on the south bank so Gateshead?
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 05, 2024, 06:50:15 PM
I liked it, even that moored party ship where you felt you were an unwilling cast member of an art house film.

Wow, that place is still going? I remember Tosker and Elaine getting it off the ground in the last ep of Our Friends In The North.

No don’t think it’s there any more. The one with the spinning dance floor was brilliant.

I might be thinking of a different one but wasn't that on the south bank so Gateshead?

There were two different boats apparently, the Tuxedo Royale and the Tuxedo Princess. Both moored in the same place in Newcastle as far as I recall, but only one at a time. It was the Royale that had the revolving dancefloor I think, and that was the one that was there in the 90s.
Title: Re: Chris Heck - President of Business Operations
Post by: algy on April 05, 2024, 07:50:41 PM
I concur with SE - Newcastle, good city but crap night out
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 05, 2024, 08:00:08 PM
My mate who knows the guy that owns the Hare and Hounds and various other luminaries was lamenting Brum the other week as a busted flush, and his Mrs's band won't bother coming here as the tickets don't sell and they're not alone.

We had a heated discussion on the subject be he was pretty adamant that compared to *spits* Manchester in terms of nightlife we're miles behind. He's always been a bit of that mind so I take it with a pinch of salt but he spends half his time up that way (where his Mrs is from) and half down here so he's probably better to judge.
hate to say it but Manchester is a better city to go out in than Brum in my opinion, some fantastic pubs .
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 05, 2024, 08:02:14 PM
I concur with SE - Newcastle, good city but crap night out
Depends what you're after , its always a lively night out , plenty of bars etc . I think its decent as the odd visit to try somewhere new .
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on April 05, 2024, 08:10:20 PM
I've never been to Newcastle, so will provide the definitive answer when I do go. Just need to pop to Topshop first.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 05, 2024, 08:12:43 PM
I've never been to Newcastle, so will provide the definitive answer when I do go. Just need to pop to Topshop first.
It's a heavy drinking type resort.
Best City i've been to in the UK lately is Belfast , brilliant for a weekend.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on April 05, 2024, 08:49:33 PM
I've never been to Newcastle, so will provide the definitive answer when I do go. Just need to pop to Topshop first.

Me neither. Up for it though, next season?
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 05, 2024, 09:09:16 PM
I've never been to Newcastle, so will provide the definitive answer when I do go. Just need to pop to Topshop first.

Don’t bother buying a jacket.
Title: Re: Chris Heck - President of Business Operations
Post by: Rory on April 05, 2024, 10:03:03 PM
I've never been to Newcastle, but my main problem is that every Geordie I've ever met has had a lack of humility about their fair city that makes the most obnoxious Mancunian seem self-deprecating.
Title: Re: Chris Heck - President of Business Operations
Post by: adrenachrome on April 05, 2024, 10:10:01 PM
I've never been to Newcastle, so will provide the definitive answer when I do go. Just need to pop to Topshop first.

Don’t bother buying a jacket.

Tops won't do it.
You have to expose your nipples to the north east wind to stand a chance of scoring.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 05, 2024, 10:19:42 PM
Greys club was the place to end up back in the day. Probably their Snobs .
Title: Re: Chris Heck - President of Business Operations
Post by: Ducksworthy on April 05, 2024, 10:24:55 PM
From my experience, Newcastle is very much relentless as a night out. Very “lads, lads, lads” - it has some nice pubs but whoever described it as something like a massive Broad Street is right.

I’ll also agree Manchester is a better night out pub-wise. It pains me to say, but Birmingham just doesn’t feel coherent enough to go out in or get around.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 05, 2024, 10:27:25 PM
From my experience, Newcastle is very much relentless as a night out. Very “lads, lads, lads” - it has some nice pubs but whoever described it as something like a massive Broad Street is right.

I’ll also agree Manchester is a better night out pub-wise. It pains me to say, but Birmingham just doesn’t feel coherent enough to go out in or get around.

Manchester's mostly spread over different areas though. You've got Deansgate, Castlefield, Northern Quarter etc. Not really one big city centre like Leeds.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 05, 2024, 10:35:49 PM
From my experience, Newcastle is very much relentless as a night out. Very “lads, lads, lads” - it has some nice pubs but whoever described it as something like a massive Broad Street is right.

I’ll also agree Manchester is a better night out pub-wise. It pains me to say, but Birmingham just doesn’t feel coherent enough to go out in or get around.

Manchester's mostly spread over different areas though. You've got Deansgate, Castlefield, Northern Quarter etc. Not really one big city centre like Leeds.
You can have a good night out in anyone of those Manchester areas without moving . Brum you've got Broad Street - no thanks . Digbeth - improving but work to do . Then where ? Manchester feels safer to me than Brum at night probably due to the large Uni influence.
Title: Re: Chris Heck - President of Business Operations
Post by: Aldridge Villa on April 05, 2024, 10:37:33 PM
Much to my chagrin , having spent a lot of time up in Manchester recently I was struck by the cleanliness of the city centre and pub offerings in comparison to Birmingham city centre.
Title: Re: Chris Heck - President of Business Operations
Post by: Rudy Can't Fail on April 06, 2024, 12:24:08 AM
I see Chris is still too embarrassed to publish our home attendances. Can't think why..
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on April 06, 2024, 12:52:58 AM
From my experience, Newcastle is very much relentless as a night out. Very “lads, lads, lads” - it has some nice pubs but whoever described it as something like a massive Broad Street is right.

I’ll also agree Manchester is a better night out pub-wise. It pains me to say, but Birmingham just doesn’t feel coherent enough to go out in or get around.

Manchester's mostly spread over different areas though. You've got Deansgate, Castlefield, Northern Quarter etc. Not really one big city centre like Leeds.
You can have a good night out in anyone of those Manchester areas without moving . Brum you've got Broad Street - no thanks . Digbeth - improving but work to do . Then where ? Manchester feels safer to me than Brum at night probably due to the large Uni influence.

JQ, Moseley, Kings Heath, Harborne/Edgbaston.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on April 06, 2024, 01:36:04 AM
From my experience, Newcastle is very much relentless as a night out. Very “lads, lads, lads” - it has some nice pubs but whoever described it as something like a massive Broad Street is right.

I’ll also agree Manchester is a better night out pub-wise. It pains me to say, but Birmingham just doesn’t feel coherent enough to go out in or get around.

Manchester's mostly spread over different areas though. You've got Deansgate, Castlefield, Northern Quarter etc. Not really one big city centre like Leeds.
You can have a good night out in anyone of those Manchester areas without moving . Brum you've got Broad Street - no thanks . Digbeth - improving but work to do . Then where ? Manchester feels safer to me than Brum at night probably due to the large Uni influence.

JQ, Moseley, Kings Heath, Harborne/Edgbaston.

Hurst Street, Bennetts Hill/Temple Street, Constitution Hill.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on April 06, 2024, 02:12:01 AM
I see Chris is still too embarrassed to publish our home attendances. Can't think why..

All but Wolves are published. That will probably appear soon.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on April 06, 2024, 07:05:06 AM
There’s two digbeth’s too. Irish Digbeth and the kids digbeth. Almost 50 drinking establishments around there alone.
Title: Re: Chris Heck - President of Business Operations
Post by: RamboandBruno on April 06, 2024, 08:28:59 AM
I had a top night out the other, Old Contemptible’s, bit of food at the Indian Brewery on Snow Hill, then St Pauls for a nice few drinks, followed by a bit of school slumming it/dancing at the Actress and Bishop.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 06, 2024, 10:04:03 AM
There used to be a clutch of good pubs over by Dartmouth Circus - Gunmakers Arms, Bulls Head , Sack of Potatoes, The Black Horse, The Ben Johnson, The Turks Head. The last 3 are gone now . It was good round there.
Title: Re: Chris Heck - President of Business Operations
Post by: Lastfootstamper on April 06, 2024, 11:10:09 AM
Birmingham's not, for want of a better word, 'obvious'. I loved guiding my missus around when she first moved up here (I even drew her a little map centred around the ramp so's she wouldn't get too lost and could always orientate herself for the bus), and she still can't get enough of the place. It depends what you want to do, but I reckon it does help to have someone showing you what's what & where.

All that said, to this day I know people born within the city limits who never venture in to town because it's not the same as when they were 18, or think going to town means going to Broad Street. A few years ago, it was suggested we have our works Christmas drink around the JQ, but that plan bit the dust when nobody other than a couple of us had any idea of where to go. I think we ended up going to the casino at Resort's World.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on April 06, 2024, 01:51:23 PM
I've never been to Newcastle, so will provide the definitive answer when I do go. Just need to pop to Topshop first.

Don’t bother buying a jacket.

I was aware that wearing a jacket is seen as a little 'unmanly' there, even if it's -10 and snowing. However, I don't own any short sleeve shirts so I'd probably feel overdressed in my usual attire.
Title: Re: Chris Heck - President of Business Operations
Post by: Rudy Can't Fail on April 06, 2024, 01:57:33 PM
I see Chris is still too embarrassed to publish our home attendances. Can't think why..

All but Wolves are published. That will probably appear soon.

Yeah, I'm aware he eventually publishes the numbers. Out of interest, any idea when we last sold out? From what I understand returned tickets only go back onto the market on the day of the game.
Title: Re: Chris Heck - President of Business Operations
Post by: The Edge on April 06, 2024, 02:17:41 PM
From my experience, Newcastle is very much relentless as a night out. Very “lads, lads, lads” - it has some nice pubs but whoever described it as something like a massive Broad Street is right.

I’ll also agree Manchester is a better night out pub-wise. It pains me to say, but Birmingham just doesn’t feel coherent enough to go out in or get around.

Manchester's mostly spread over different areas though. You've got Deansgate, Castlefield, Northern Quarter etc. Not really one big city centre like Leeds.
You can have a good night out in anyone of those Manchester areas without moving . Brum you've got Broad Street - no thanks . Digbeth - improving but work to do . Then where ? Manchester feels safer to me than Brum at night probably due to the large Uni influence.

JQ, Moseley, Kings Heath, Harborne/Edgbaston.
Temple Street area is also quality these days. Mailbox, Brindley place, canal side, Had family down from the North East couple of weeks ago and they loved our nights out in brum. The city certainly does not deserve the bad rep it gets which mostly media driven.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 06, 2024, 02:25:33 PM
For any non locals who need to change trains between New Street/Moor Street if that walk if that's the only bit of brum they see it probably puts them off a bit.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on April 06, 2024, 08:40:08 PM
From my experience, Newcastle is very much relentless as a night out. Very “lads, lads, lads” - it has some nice pubs but whoever described it as something like a massive Broad Street is right.

I’ll also agree Manchester is a better night out pub-wise. It pains me to say, but Birmingham just doesn’t feel coherent enough to go out in or get around.

Manchester's mostly spread over different areas though. You've got Deansgate, Castlefield, Northern Quarter etc. Not really one big city centre like Leeds.
You can have a good night out in anyone of those Manchester areas without moving . Brum you've got Broad Street - no thanks . Digbeth - improving but work to do . Then where ? Manchester feels safer to me than Brum at night probably due to the large Uni influence.

JQ, Moseley, Kings Heath, Harborne/Edgbaston.
Temple Street area is also quality these days. Mailbox, Brindley place, canal side, Had family down from the North East couple of weeks ago and they loved our nights out in brum. The city certainly does not deserve the bad rep it gets which mostly media driven.

London and Manchester based media driven.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Harte on April 07, 2024, 07:56:36 PM
Out of interest, did anyone put their tickets up for sale for the Brentford game only for the ticket not to sell? The same happened to me with the Wolves game.

I've also noticed the club don't seem bothered about reporting attendances.

The Wolves and Brentford gates are like state secrets, while the club didn't report the Ajax gate (although it was reported on BBC).

Title: Re: Chris Heck - President of Business Operations
Post by: aj2k77 on April 07, 2024, 07:59:00 PM
Reported incorrectly on the BBC, 30,210 lol.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Harte on April 07, 2024, 08:10:38 PM
Reported incorrectly on the BBC, 30,210 lol.
I did think that seemed a bit low, but with nothing else reported (admittedly I didn't look *that* hard).
Title: Re: Chris Heck - President of Business Operations
Post by: colin69 on April 07, 2024, 08:38:37 PM
It’s a shame football is going the way it is when you have to employ people like Chris Heck.
Title: Re: Chris Heck - President of Business Operations
Post by: Louzie0 on April 07, 2024, 08:42:12 PM
Reported incorrectly on the BBC, 30,210 lol.
I did think that seemed a bit low, but with nothing else reported (admittedly I didn't look *that* hard).

Guess The Crowd has gone with the figure quoted in The Times.
40,698. No idea where they got it from, but it’s more accurate than the official figure.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on April 07, 2024, 08:45:34 PM
Out of interest, did anyone put their tickets up for sale for the Brentford game only for the ticket not to sell? The same happened to me with the Wolves game.

I've also noticed the club don't seem bothered about reporting attendances.

The Wolves and Brentford gates are like state secrets, while the club didn't report the Ajax gate (although it was reported on BBC).



I didn’t bother, because the new rules mean that no games will completely sell out, with the possible exception of Liverpool. You’re better off selling your seat yourself.
Title: Re: Chris Heck - President of Business Operations
Post by: Skerra on April 07, 2024, 08:46:39 PM
I’ve mentioned in the past that our attendance is not shown on motd and think we’re the only club not to do so. May be wrong of course but, since the introduction of LG/TV, Villa seem to have gone very quiet at giving out any attendance figure.
And yes, I’ve put up my ticket for resale 3 times in the last couple of months and got zilch back from the Club. Some shit going on somewhere along the line.
Title: Re: Chris Heck - President of Business Operations
Post by: Louzie0 on April 07, 2024, 08:54:49 PM
I wrote to Villa before Xmas about why this season was different in that attendance figures were very late/ non existent and was politely stonewalled with the information that, ‘The FA doesn’t do it any more’.

When asked if they really had no idea how many people had been in VP for any given match unless the FA told them (and I was more polite than this suggests), I got no reply.

The FA have not published stadium capacity in their handbook for this season, for the first time in god knows how long.
So there’s been a change in the FA universe, but Villa should be able to say how many people are in VP at any given time, including well, football matches, or am I just being all health and safety, here?
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on April 07, 2024, 09:09:12 PM
The suspicion is that the LG and HT are having a detrimental effect on attendances and he/they don’t want to publicise this.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 07, 2024, 09:22:12 PM
Out of interest, did anyone put their tickets up for sale for the Brentford game only for the ticket not to sell? The same happened to me with the Wolves game.

I've also noticed the club don't seem bothered about reporting attendances.

The Wolves and Brentford gates are like state secrets, while the club didn't report the Ajax gate (although it was reported on BBC).
I put mine up for sale for Wolves and Brentford, neither sold . Generally mine has sold through the season. (work contract has kept me away this season mainly).
Title: Re: Chris Heck - President of Business Operations
Post by: Louzie0 on April 07, 2024, 09:30:12 PM
The suspicion is that the LG and HT are having a detrimental effect on attendances and he/they don’t want to publicise this.


It’s possible, CL, and it’s the inconsistency that grates for me, but then, I’m looking at attendance figures regularly with a purpose for H&V!

What is the difference (for VP communication systems) between matches when the attendance figure is quoted within 24 hours and others when it takes a month or more to publish? It’s definitely nothing to do with PL matches v whatever ( Europa Conf/FAC/Carabao).
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 07, 2024, 09:36:32 PM
Remember when old Herbert played down the attendance figures  week after week for HMRC purposes , allegedly your honour  ;)  .
Title: Re: Chris Heck - President of Business Operations
Post by: Louzie0 on April 07, 2024, 09:42:21 PM
Remember when old Herbert played down the attendance figures  week after week for HMRC purposes , allegedly your honour  ;)  .

I don’t think CH is clued into what fans like and would prefer but I’m sure he understands ‘customers’ - not so far from DD!
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on April 07, 2024, 10:10:14 PM
When is this latest crest going to be announced?

I thought it was meant to be Feb...
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on April 07, 2024, 10:12:35 PM
Out of interest, did anyone put their tickets up for sale for the Brentford game only for the ticket not to sell? The same happened to me with the Wolves game.

I've also noticed the club don't seem bothered about reporting attendances.

The Wolves and Brentford gates are like state secrets, while the club didn't report the Ajax gate (although it was reported on BBC).
I put mine up for sale for Wolves and Brentford, neither sold . Generally mine has sold through the season. (work contract has kept me away this season mainly).

That tartan paint won't collect itself!
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 07, 2024, 10:38:21 PM
Out of interest, did anyone put their tickets up for sale for the Brentford game only for the ticket not to sell? The same happened to me with the Wolves game.

I've also noticed the club don't seem bothered about reporting attendances.

The Wolves and Brentford gates are like state secrets, while the club didn't report the Ajax gate (although it was reported on BBC).
I put mine up for sale for Wolves and Brentford, neither sold . Generally mine has sold through the season. (work contract has kept me away this season mainly).

That tartan paint won't collect itself!
I'm on the Sky Hooks contract this year  .
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on April 07, 2024, 10:45:45 PM
Out of interest, did anyone put their tickets up for sale for the Brentford game only for the ticket not to sell? The same happened to me with the Wolves game.

I've also noticed the club don't seem bothered about reporting attendances.

The Wolves and Brentford gates are like state secrets, while the club didn't report the Ajax gate (although it was reported on BBC).
I put mine up for sale for Wolves and Brentford, neither sold . Generally mine has sold through the season. (work contract has kept me away this season mainly).

That tartan paint won't collect itself!
I'm on the Sky Hooks contract this year  .

See, I had you pitched as a Channel 5 Tongs man.
Title: Re: Chris Heck - President of Business Operations
Post by: sid1964 on April 24, 2024, 11:56:55 AM
Interesting short video on SPORTS PRO on X

The big six is who we're chasing and we're ready to kick the door down" - Aston Villa's president of business operations, Chris Heck, on the club's commercial ambitions
Title: Re: Chris Heck - President of Business Operations
Post by: KNVillan on April 24, 2024, 12:01:03 PM
Interesting short video on SPORTS PRO on X

The big six is who we're chasing and we're ready to kick the door down" - Aston Villa's president of business operations, Chris Heck, on the club's commercial ambitions

Here is the link

https://twitter.com/SportsPro/status/1783080199778623533?t=SplSD1gvT_w1a7tqMFq2qw&s=19
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on April 24, 2024, 12:03:48 PM
Interesting short video on SPORTS PRO on X
The big six is who we're chasing and we're ready to kick the door down" - Aston Villa's president of business operations, Chris Heck, on the club's commercial ambitions
... and yet, financially, we're still eons away - partly because of the London factor and partly because ManUre and Liverpool particularly have been brand-building and business-building for decades.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on April 24, 2024, 12:30:37 PM
Who is the new sleeve sponsor then? Or is he talking about the current one being an improvement on the old?
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on April 24, 2024, 12:35:00 PM
Interesting short video on SPORTS PRO on X
The big six is who we're chasing and we're ready to kick the door down" - Aston Villa's president of business operations, Chris Heck, on the club's commercial ambitions
... and yet, financially, we're still eons away - partly because of the London factor and partly because ManUre and Liverpool particularly have been brand-building and business-building for decades.

Some things we can’t change. But things needs to happen in stages and if all what he is hinting at is true, coupled with the team entering the CL that is a monstrous leap from time he arrived and of course from when Emery took charge. After that, hopefully we can sustain our on field success and add a stadium plan that propels us further still. That’s the massive one which is why partnerships and V board appointment's have been announced. It’s all potentially very exciting.
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on April 24, 2024, 01:19:00 PM
Interesting short video on SPORTS PRO on X
The big six is who we're chasing and we're ready to kick the door down" - Aston Villa's president of business operations, Chris Heck, on the club's commercial ambitions
... and yet, financially, we're still eons away - partly because of the London factor and partly because ManUre and Liverpool particularly have been brand-building and business-building for decades.
Some things we can’t change. But things needs to happen in stages and if all what he is hinting at is true, coupled with the team entering the CL that is a monstrous leap from time he arrived and of course from when Emery took charge. After that, hopefully we can sustain our on field success and add a stadium plan that propels us further still. That’s the massive one which is why partnerships and V board appointment's have been announced. It’s all potentially very exciting.
Hey, yes; totally agree.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on April 24, 2024, 01:48:07 PM
His nod to Caine's classic "blow the bloody doors off" line was a wonderful way to communicate with our fans who are heavily-anglicised culturally.

The little swivels in the chair could also be inferred as his transmitting stong American-male energy on the topic at-hand.

Direct vocalised sharing of financial performance improvement further mark Heck as a corporate warrior with flex.

GO VILLANS!
 
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on April 24, 2024, 01:52:38 PM
His nod to Caine's classic "blow the bloody doors off" line was a wonderful way to communicate with our fans who are heavily-anglicised culturally.

Hope it ends better than their little caper, even if Juventus away won't seem as daunting now.
Title: Re: Chris Heck - President of Business Operations
Post by: cdward on April 24, 2024, 02:18:08 PM
He is saying what we're all witnessing, but perhaps the media and others are not noticing.
This is not a one season wonder like Leicester, we are building the club up, on and off the field, to be in amongst the self proclaimed big six.
Although i don't really care much about advertising deals, shirt sponsor deals etc', it has to be taken seriously in todays market, so it's good to hear we are being successful there too.

Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on April 24, 2024, 02:27:46 PM
He is saying what we're all witnessing, but perhaps the media and others are not noticing.
This is not a one season wonder like Leicester, we are building the club up, on and off the field, to be in amongst the self proclaimed big six.
Although i don't really care much about advertising deals, shirt sponsor deals etc', it has to be taken seriously in todays market, so it's good to hear we are being successful there too.

It's laughable how people have been ignoring or dismissing what is happening at Villa. They are forced to accept we are doing well, but they attribute that entirely to 'lucking' into getting Emery. They have no idea of everything else that has been going on to get us to the point where we could convince someone like him to join us.

Aside from the Smith/Gerrard season, we have gotten higher up the table every season under these owners. It's very rare to see that level of consistent improvement. Emery was the missing piece football-wise. But the owners are determined to make the whole club world class. You don't hear them wanking about it to all and sundry when they haven't yet lifted a finger. They just get on with it and the evidence is there that it's working.
Title: Re: Chris Heck - President of Business Operations
Post by: Stu82 on April 24, 2024, 02:52:31 PM
He is saying what we're all witnessing, but perhaps the media and others are not noticing.
This is not a one season wonder like Leicester, we are building the club up, on and off the field, to be in amongst the self proclaimed big six.
Although i don't really care much about advertising deals, shirt sponsor deals etc', it has to be taken seriously in todays market, so it's good to hear we are being successful there too.

It's laughable how people have been ignoring or dismissing what is happening at Villa. They are forced to accept we are doing well, but they attribute that entirely to 'lucking' into getting Emery. They have no idea of everything else that has been going on to get us to the point where we could convince someone like him to join us.

Aside from the Smith/Gerrard season, we have gotten higher up the table every season under these owners. It's very rare to see that level of consistent improvement. Emery was the missing piece football-wise. But the owners are determined to make the whole club world class. You don't hear them wanking about it to all and sundry when they haven't yet lifted a finger. They just get on with it and the evidence is there that it's working.


Spot on, we are very lucky to have the current custodians.
They know what they are doing.
Title: Re: Chris Heck - President of Business Operations
Post by: Hookeysmith on April 24, 2024, 02:55:43 PM
He is saying what we're all witnessing, but perhaps the media and others are not noticing.
This is not a one season wonder like Leicester, we are building the club up, on and off the field, to be in amongst the self proclaimed big six.
Although i don't really care much about advertising deals, shirt sponsor deals etc', it has to be taken seriously in todays market, so it's good to hear we are being successful there too.

It's laughable how people have been ignoring or dismissing what is happening at Villa. They are forced to accept we are doing well, but they attribute that entirely to 'lucking' into getting Emery. They have no idea of everything else that has been going on to get us to the point where we could convince someone like him to join us.

Aside from the Smith/Gerrard season, we have gotten higher up the table every season under these owners. It's very rare to see that level of consistent improvement. Emery was the missing piece football-wise. But the owners are determined to make the whole club world class. You don't hear them wanking about it to all and sundry when they haven't yet lifted a finger. They just get on with it and the evidence is there that it's working.


Spot on, we are very lucky to have the current custodians.
They know what they are doing.

Totally agree - just wish the media was not so blinkered and biased

The Lion has awoke!
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on April 24, 2024, 03:12:35 PM
Right now I don’t care how the media perceive us.
I am not sure I will be comfortable if /when they start fawning over us.

Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 24, 2024, 03:13:48 PM
The Fallen Giants are back.
Title: Re: Chris Heck - President of Business Operations
Post by: Border villan on April 24, 2024, 03:14:07 PM
http://
He is saying what we're all witnessing, but perhaps the media and others are not noticing.
This is not a one season wonder like Leicester, we are building the club up, on and off the field, to be in amongst the self proclaimed big six.
Although i don't really care much about advertising deals, shirt sponsor deals etc', it has to be taken seriously in todays market, so it's good to hear we are being successful there too.

It's laughable how people have been ignoring or dismissing what is happening at Villa. They are forced to accept we are doing well, but they attribute that entirely to 'lucking' into getting Emery. They have no idea of everything else that has been going on to get us to the point where we could convince someone like him to join us.

Aside from the Smith/Gerrard season, we have gotten higher up the table every season under these owners. It's very rare to see that level of consistent improvement. Emery was the missing piece football-wise. But the owners are determined to make the whole club world class. You don't hear them wanking about it to all and sundry when they haven't yet lifted a finger. They just get on with it and the evidence is there that it's working.


Spot on, we are very lucky to have the current custodians.
They know what they are doing.

Totally agree - just wish the media was not so blinkered and biased

The Lion has awoke!

I am more than happy with us keeping under the radar. At the end of the season many “experts” will be scratching about trying not to eat humble pie.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on April 24, 2024, 03:19:56 PM
The thing is we deserve in large part our position in the national spotlight. The end of last season and this season aside we have been shit. For ages. And in that time we have been passed by and lapped multiple times. We are starting to make a move now which is why we have received a bit more attention. But the national media still gets much greater return in terms of their audience when they talk about the “big 6”, even if the “big 6” isn’t the same in terms of table positions. Talking about how shit Chelsea are or Arsenal bottling it is better radio for their listeners. We will break in but even when we do, unless we are winning titles we will still be an afterthought.
Title: Re: Chris Heck - President of Business Operations
Post by: paul_e on April 24, 2024, 03:35:55 PM
What's interesting is that there is a massive difference between old and new media and how they treat us. Youtube channels and more recent regions (such as the US) are generally far more open to saying how fucking good we've been this season whereas the British Press, Sky, MotD, etc are finding it a lot harder to take that step.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on April 24, 2024, 03:58:06 PM
What's interesting is that there is a massive difference between old and new media and how they treat us. Youtube channels and more recent regions (such as the US) are generally far more open to saying how fucking good we've been this season whereas the British Press, Sky, MotD, etc are finding it a lot harder to take that step.

And the Guardian has got it's fingers in it's ears and is going "la,la,la, I can't hear you"
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on April 24, 2024, 04:02:46 PM
What's interesting is that there is a massive difference between old and new media and how they treat us. Youtube channels and more recent regions (such as the US) are generally far more open to saying how fucking good we've been this season whereas the British Press, Sky, MotD, etc are finding it a lot harder to take that step.

And the Guardian has got it's fingers in it's ears and is going "la,la,la, I can't hear you"

They just follow lazy stereotypes and don't really look deeper into things.  Take the rumours about Unai Emery that they have been peddling recently, how much research have any of them done on the set up behind the scenes at Villa in terns of the way Emery shapes things and the link up with Real Union.

Instead it's just, "oh he'll probably leave as it's one of the big six innit" level of insight.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on April 24, 2024, 04:08:47 PM
Much as we like to go under the radar and scoff at the Big Six, it's their name in the media and more importantly their sponsors on TV. That's what gets the big deals.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 24, 2024, 04:09:13 PM
Yes, I love how this week several places were peddling the "Emery to Bayern" rubbish and then a day later he signs a contract extension with more to come in the summer.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on April 24, 2024, 04:12:44 PM
Of the so called Big Six Spurs should not be in there purely on merit. They have won fuck all across the years the other 5 sides have hogged all the trophies. They are there purely on geography and, frankly, because it’s good radio for their inevitable fuck ups from every conceivable position of advantage.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 24, 2024, 04:22:59 PM
Of the so called Big Six Spurs should not be in there purely on merit. They have won fuck all across the years the other 5 sides have hogged all the trophies. They are there purely on geography and, frankly, because it’s good radio for their inevitable fuck ups from every conceivable position of advantage.

People forget - Spurs have only won the title twice, and the last time they did it was closer to the reign of Queen Victoria than to today.

With them, it is.

1. London - so they've always received more media attention than they've deserved.
2. Repeated European competition qualification - including a CL final
3. Nice big stadium so they now generate way more revenue than lots of other similar clubs.
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on April 24, 2024, 04:26:17 PM
To be fair to them, they've only been outside the top 6 twice in the last 14 years. It's 2 in the last 4 so it may be coming to an end but it was basically 10 years of consistent top 6's. 9 top 4's in the last 14 also, so I can see why they are included in the "big 6"*

*vomits.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on April 24, 2024, 04:27:28 PM
To be fair to them, they've only been outside the top 6 twice in the last 14 years. It's 2 in the last 4 so it may be coming to an end but it was basically 10 years of consistent top 6's. 9 top 4's in the last 14 also, so I can see why they are included in the "big 6"*

*vomits.

Thanks Ossie.
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on April 24, 2024, 04:30:08 PM
The big 6 is purely on financial turnover, it has nothing to do with the real measure of success, trophies in your cabinet. On that there’s currently a bigger 5 then Villa and then Spurs.
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on April 24, 2024, 04:31:03 PM
To be fair to them, they've only been outside the top 6 twice in the last 14 years. It's 2 in the last 4 so it may be coming to an end but it was basically 10 years of consistent top 6's. 9 top 4's in the last 14 also, so I can see why they are included in the "big 6"*

*vomits.

Funniest one was when most of the top clubs faltered so they soared to the top, just to be beaten by Leicester, and then bottle jobbed it so much they allowed Arsenal to then beat them to second.

(Downside, it was THAT season for us).
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on April 24, 2024, 04:31:20 PM
To be fair to them, they've only been outside the top 6 twice in the last 14 years. It's 2 in the last 4 so it may be coming to an end but it was basically 10 years of consistent top 6's. 9 top 4's in the last 14 also, so I can see why they are included in the "big 6"*

*vomits.

Thanks Ossie.

Tottingham will win de cup.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 24, 2024, 04:33:00 PM
The 'big number' concept has been around for decades now, and membership has changed several times.

In the 80s, it included Everton and occasionally us. I remember talk of a big 6 which included Sheffield Wednesday. Imagine 20 years ago suggesting Man City or Chelsea being in such a grouping. 20 years ago, Newcastle would have been included.

The fact we hear about it so much is driven in large part by the need to segment clubs in some way, the need to drive marketing.

I understand why it exists but it makes me want to vomit.

Especially the idea of Spurs in it, which makes me want to vomit AND shit the bed at the same time.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on April 24, 2024, 04:38:50 PM
Sours have spent most of my life marketing themselves far far better than we have. Especially in this era now of social media. We spent most of the last decade being shit and irrelevant to the world, they spent most of it telling everyone how great they are and in the CL.

As examples

Twitter
Us 2.4m
Spurs 8.8m

Insta
Us 3.9m
Spurs 17m

Us old fuckers may think stuff like that is crap but it's a massive difference in reach, brand awareness and people potentially buying a shirt or something. I don't overly like it but it's the world we live in.

I'm hoping we're now going to be actlng like we belong up there.
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on April 24, 2024, 04:42:28 PM
Although a massive proportion of those will be from Korea, which is something else we missed out on unlike the bigger teams.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 24, 2024, 04:42:38 PM
Sours have spent most of my life marketing themselves far far better than we have. Especially in this era now of social media. We spent most of the last decade being shit and irrelevant to the world, they spent most of it telling everyone how great they are and in the CL.

As examples

Twitter
Us 2.4m
Spurs 8.8m

Insta
Us 3.9m
Spurs 17m

Us old fuckers may think stuff like that is crap but it's a massive difference in reach, brand awareness and people potentially buying a shirt or something. I don't overly like it but it's the world we live in.

I'm hoping we're now going to be actlng like we belong up there.
Most of those Spurs numbers are from the Country where the ****** eat dogs for breakfast . Scum .
Title: Re: Chris Heck - President of Business Operations
Post by: Olneythelonely on April 24, 2024, 04:43:43 PM
Sours have spent most of my life marketing themselves far far better than we have. Especially in this era now of social media. We spent most of the last decade being shit and irrelevant to the world, they spent most of it telling everyone how great they are and in the CL.

As examples

Twitter
Us 2.4m
Spurs 8.8m

Insta
Us 3.9m
Spurs 17m

Us old fuckers may think stuff like that is crap but it's a massive difference in reach, brand awareness and people potentially buying a shirt or something. I don't overly like it but it's the world we live in.

I'm hoping we're now going to be actlng like we belong up there.
Most of those Spurs numbers are from the Cpuntry where the ****** eat dogs for breakfast . Scum .

What a knob!
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 24, 2024, 04:47:19 PM
Sours have spent most of my life marketing themselves far far better than we have. Especially in this era now of social media. We spent most of the last decade being shit and irrelevant to the world, they spent most of it telling everyone how great they are and in the CL.

As examples

Twitter
Us 2.4m
Spurs 8.8m

Insta
Us 3.9m
Spurs 17m

Us old fuckers may think stuff like that is crap but it's a massive difference in reach, brand awareness and people potentially buying a shirt or something. I don't overly like it but it's the world we live in.

I'm hoping we're now going to be actlng like we belong up there.
Most of those Spurs numbers are from the Cpuntry where the ****** eat dogs for breakfast . Scum .

What a knob!
well they do and they haven't banned it yet !!
Title: Re: Chris Heck - President of Business Operations
Post by: OCD on April 24, 2024, 04:48:44 PM
We were interested in signing Lee Kang-In last summer but he went to PSG.
Title: Re: Chris Heck - President of Business Operations
Post by: Olneythelonely on April 24, 2024, 04:54:25 PM
Sours have spent most of my life marketing themselves far far better than we have. Especially in this era now of social media. We spent most of the last decade being shit and irrelevant to the world, they spent most of it telling everyone how great they are and in the CL.

As examples

Twitter
Us 2.4m
Spurs 8.8m

Insta
Us 3.9m
Spurs 17m

Us old fuckers may think stuff like that is crap but it's a massive difference in reach, brand awareness and people potentially buying a shirt or something. I don't overly like it but it's the world we live in.

I'm hoping we're now going to be actlng like we belong up there.
Most of those Spurs numbers are from the Cpuntry where the ****** eat dogs for breakfast . Scum .

What a knob!
well they do and they haven't banned it yet !!

A minority do. And they’re making it illegal. I hope you’re vegetarian.

Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 24, 2024, 04:55:33 PM
Sours have spent most of my life marketing themselves far far better than we have. Especially in this era now of social media. We spent most of the last decade being shit and irrelevant to the world, they spent most of it telling everyone how great they are and in the CL.

As examples

Twitter
Us 2.4m
Spurs 8.8m

Insta
Us 3.9m
Spurs 17m

Us old fuckers may think stuff like that is crap but it's a massive difference in reach, brand awareness and people potentially buying a shirt or something. I don't overly like it but it's the world we live in.

I'm hoping we're now going to be actlng like we belong up there.
Most of those Spurs numbers are from the Cpuntry where the ****** eat dogs for breakfast . Scum .

What a knob!
well they do and they haven't banned it yet !!

A minority do. And they’re making it illegal. I hope you’re vegetarian.



Or a dog. Which stands a chance.
Title: Re: Chris Heck - President of Business Operations
Post by: dave.woodhall on April 24, 2024, 04:56:11 PM
Of the so called Big Six Spurs should not be in there purely on merit. They have won fuck all across the years the other 5 sides have hogged all the trophies. They are there purely on geography and, frankly, because it’s good radio for their inevitable fuck ups from every conceivable position of advantage.

People forget - Spurs have only won the title twice, and the last time they did it was closer to the reign of Queen Victoria than to today.

With them, it is.

1. London - so they've always received more media attention than they've deserved.
2. Repeated European competition qualification - including a CL final
3. Nice big stadium so they now generate way more revenue than lots of other similar clubs.

4. Saying they are. Give a journalist a line and they'll invariably accept it, especially if it's something they don't know much about. Lady Brady was good at peddling the woman in a man's world guff and saying they were the final Big Club to get into the Premier League.
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on April 24, 2024, 04:57:25 PM
A minority do. And they’re making it illegal. I hope you’re vegetarian.

Too right, unless you are a vegetarian/vegan, I can't see how you can criticise some animals being eaten whilst eating other animals.
Title: Re: Chris Heck - President of Business Operations
Post by: Smirker on April 24, 2024, 05:07:25 PM
Spurs are no bigger than Wolves or West Brom.

In fact I'd say Wolves are bigger.

Its the height of cheek how they're considered part of this Big 6 club.

Most of it is down to location but a bit of it is being associated with Arsenal and being their shitty local rivals.
Title: Re: Chris Heck - President of Business Operations
Post by: rjp on April 24, 2024, 05:12:26 PM
I don't have hard evidence to back this up but I've always thought spuds get more attention than they deserve because a lot of the national journalists are from London and so a disproportionate percentage support them.
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on April 24, 2024, 05:13:08 PM
I don't have hard evidence to back this up but I've always thought spuds get more attention than they deserve because a lot of the national journalists are from London and so a disproportionate percentage support them.

See also West Ham
Title: Re: Chris Heck - President of Business Operations
Post by: Smirker on April 24, 2024, 05:15:40 PM
I don't have hard evidence to back this up but I've always thought spuds get more attention than they deserve because a lot of the national journalists are from London and so a disproportionate percentage support them.

Londoners are also ignorant to the rest of the country, especially here.

I remember Merson saying when he came here he thought we had won one FA Cup and it blew his head off when he learned it was actually 7.

If we had the London postcode we'd be Big 6.

No offence to any London Villa fans hehe x
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on April 24, 2024, 05:21:03 PM
Of the so called Big Six Spurs should not be in there purely on merit. They have won fuck all across the years the other 5 sides have hogged all the trophies. They are there purely on geography and, frankly, because it’s good radio for their inevitable fuck ups from every conceivable position of advantage.

People forget - Spurs have only won the title twice, and the last time they did it was closer to the reign of Queen Victoria than to today.

With them, it is.

1. London - so they've always received more media attention than they've deserved.
2. Repeated European competition qualification - including a CL final
3. Nice big stadium so they now generate way more revenue than lots of other similar clubs.

4. Saying they are. Give a journalist a line and they'll invariably accept it, especially if it's something they don't know much about. Lady Brady was good at peddling the woman in a man's world guff and saying they were the final Big Club to get into the Premier League.

I think regardless of points 2 & 3, they'd still have a huge profile. The London thing is interesting - why is their profile so much bigger than West Ham? Spam's dramatic 1980 FA Cup win and their "class of 66" shtick gives them weight amongst those of a certain age but large spells outside the top flight and perhaps lacking a genuine East London rival has seen limits to their general appeal.

Spurs seem to have had high profile success at just enough intervals to make them puff-out their chest and shoulders. A UEFA Cup in both the 70's and 80's - back to back FA Cups the years we won the bigger trophies.

The 1981 FA Cup win is embedded in football/popular culture (see a few posts above someone referring to them as "Tott-ing-ham" - that's straight from the line sung by Ossie Ardiles in their song for that final).
Ricky Villa's solo winner in that final jogs much more memories than anything related to what the real Villa accomplished that year.

Fast-forward a decade and the cult of Gazza meant that their 1991 FA Cup semi-final/final win are also given huge coverage then and now comparatively to other finals of the era.
During these times they often seemed to have a star English player, from Hoddle to Waddle to Gascoigne. Enough to withstand a fairly dismal decade and a half from 1991 to the mid 00's.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 24, 2024, 05:22:41 PM
Spurs are no bigger than Wolves or West Brom.

In fact I'd say Wolves are bigger.

Its the height of cheek how they're considered part of this Big 6 club.

Most of it is down to location but a bit of it is being associated with Arsenal and being their shitty local rivals.
Got a lot of high ranking supporters at the likes of BBC too which has helped with their profile building down the years
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on April 24, 2024, 05:23:45 PM
I don't have hard evidence to back this up but I've always thought spuds get more attention than they deserve because a lot of the national journalists are from London and so a disproportionate percentage support them.

Londoners are also ignorant to the rest of the country, especially here.

I remember Merson saying when he came here he thought we had won one FA Cup and it blew his head off when he learned it was actually 7.

If we had the London postcode we'd be Big 6.

No offence to any London Villa fans hehe x

Post-PL history now matters little to the modern fan/player. Ditto pre-war(s) history to players of the last 50 years.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on April 24, 2024, 05:27:13 PM
Main reason Spurs are considered the way they are compared to us is down to our own failings over the last few decades. That's what needs to be fixed, not trying to find reasons why Spurs are rated so highly.
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on April 24, 2024, 05:27:27 PM
Sours have spent most of my life marketing themselves far far better than we have. Especially in this era now of social media. We spent most of the last decade being shit and irrelevant to the world, they spent most of it telling everyone how great they are and in the CL.

As examples

Twitter
Us 2.4m
Spurs 8.8m

Insta
Us 3.9m
Spurs 17m

Us old fuckers may think stuff like that is crap but it's a massive difference in reach, brand awareness and people potentially buying a shirt or something. I don't overly like it but it's the world we live in.

I'm hoping we're now going to be actlng like we belong up there.
Most of those Spurs numbers are from the Country where the ****** eat dogs for breakfast . Scum .

I'm sure it's only second to Cornflakes. Fuck me.
Title: Re: Chris Heck - President of Business Operations
Post by: OCD on April 24, 2024, 05:28:26 PM
That's ok because in future decades there will be people who will struggle to believe we went so long without winning things or that we briefly went down to the Championship.
Title: Re: Chris Heck - President of Business Operations
Post by: adrenachrome on April 24, 2024, 05:34:58 PM
That's ok because in future decades there will be people who will struggle to believe we went so long without winning things or that we briefly went down to the Championship.

Or that we briefly went down to Division 3.
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on April 24, 2024, 05:39:53 PM
If we spent a most of the last 14 uears in the top 6, most of which top 4, then we would have been in the "Big 6". If they'd have been mid table fodder that whole time then they wouldn't, revenue etc wouldn't make a difference. I think they obviously do get a lift up being in London and having London based journalists but ultimately it wouldn't matter if they didn't do it on the pitch. I think we're writing that off a little bit too much, however annoying it is. I think in 5 years we'll be very much a part of the conversation.
Title: Re: Chris Heck - President of Business Operations
Post by: tomd2103 on April 24, 2024, 05:45:42 PM
The 'big number' concept has been around for decades now, and membership has changed several times.

In the 80s, it included Everton and occasionally us. I remember talk of a big 6 which included Sheffield Wednesday. Imagine 20 years ago suggesting Man City or Chelsea being in such a grouping. 20 years ago, Newcastle would have been included.

The fact we hear about it so much is driven in large part by the need to segment clubs in some way, the need to drive marketing.

I understand why it exists but it makes me want to vomit.

Especially the idea of Spurs in it, which makes me want to vomit AND shit the bed at the same time.

When you look at the financial landscape, you do see that those six have pulled away from the rest over the past few years.  Whenever any club has got near to being in that picture, their superior finances have meant that team gets stripped of its best players and sent back into the pack. 

The tide seems to ge turning a bit now though.  Manchester United and Chelsea are both a mess, Liverpool could well slip down after Klopp and a couple of players leave and Manchester City could be out of the picture for some time if they are punished properly.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on April 24, 2024, 05:51:51 PM
Main reason Spurs are considered the way they are compared to us is down to our own failings over the last few decades. That's what needs to be fixed, not trying to find reasons why Spurs are rated so highly.

Correct.
Title: Re: Chris Heck - President of Business Operations
Post by: Nev on April 24, 2024, 05:51:52 PM
You only need look as far as Glenn Hoddle, lauded then and still as a legend. I believe Sid was a better player but then that is subjective. Until you look at the facts and the objective facts are stark when it comes to honours.

That's not to say that Hoddle wasn't a good player. Of course he was. Just not as good as Sid.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on April 24, 2024, 05:55:18 PM
You only need look as far as Glenn Hoddle, lauded then and still as a legend. I believe Sid was a better player but then that is subjective. Until you look at the facts and the objective facts are stark when it comes to honours.

That's not to say that Hoddle wasn't a good player. Of course he was. Just not as good as Sid.

I'm too young to remember peak Sid, but my impression was he was a different type of player from Hoddle. He could do everything, in that all-action midfielder way that England produces semi-regularly. Hoddle, particularly at that time, played in a way that was very unusual for an English player in the years after the Charles Hughes farrago.

I dunno, that's what I've always thought anyway.
Title: Re: Chris Heck - President of Business Operations
Post by: Paul.S on April 24, 2024, 06:01:11 PM
You only need look as far as Glenn Hoddle, lauded then and still as a legend. I believe Sid was a better player but then that is subjective. Until you look at the facts and the objective facts are stark when it comes to honours.

That's not to say that Hoddle wasn't a good player. Of course he was. Just not as good as Sid.

No he wasn’t. Cowans is the best midfielder I’ve seen at our club. If I see one of the same level as him again we’ll all be very, very lucky.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on April 24, 2024, 06:05:20 PM
Even when they've been shit compared to us, they've often acted bigger. In an era they were signing Gascoigne, Lineker, Waddle, Klinsmann, we were signing Ormondroyd, Cascarino, Saunders as our big money signings. Even when shit they've mainly acted like they're a big club, i've often felt that even when we've been good we've acted more like we considered it a happy accident that won't last.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 24, 2024, 06:07:15 PM
For many years The Director General at BBC was a Spurs fan hence the over-emphasised hype they get on there that still pervades to this day.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on April 24, 2024, 06:09:43 PM
For many years The Director General at BBC was a Spurs fan hence the over-emphasised hype they get on there that still pervades to this day.

They've even got an ex-Spurs player presenting MOTD.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on April 24, 2024, 06:10:30 PM
But London has also enabled them to act like a big club - i.e in signing those type of players. And for all the shit Sugar got off them, he/his masters before him put their hands in the pockets more than Ellis.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 24, 2024, 06:11:42 PM
For many years The Director General at BBC was a Spurs fan hence the over-emphasised hype they get on there that still pervades to this day.

They've even got an ex-Spurs player presenting MOTD.
Couple of them .
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithesShin on April 24, 2024, 06:18:34 PM
As an aside this popped up on my FB as something Spurs do

https://www.tottenhamhotspurstadium.com/see-do/the-dare-skywalk
Title: Re: Chris Heck - President of Business Operations
Post by: Simon Page on April 24, 2024, 06:19:16 PM
You have a very odd view of what DGs care about or get involved in. As I think I've mentioned before, if support at Broadcasting House was the measurement, Fulham would be in the Big One. And rugger would have its own channel.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on April 24, 2024, 06:22:49 PM
A lot of traditional/older Villa fans are going to hate what Heck is going to do to broaden our reach to markets we have little to no significance in. It’s a little what he did with the Philadelphia 76ers and they are much better known today than in the past 20-30 years. It’s going to be uncomfortable at times. I don’t agree with his approach to many things, and maybe some of it was it was down to being new, learning the club, history, fans etc. And no doubt he will make mistakes. But what Spurs did with little success in having as much relevance as they do, is what he try to do with us. The difference we all hope is that our era is laced with success on the pitch we can all be proud of. Also makes what he’s doing so much easier and faster to achieve.
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on April 24, 2024, 06:39:50 PM
I don't have hard evidence to back this up but I've always thought spuds get more attention than they deserve because a lot of the national journalists are from London and so a disproportionate percentage support them.

Londoners are also ignorant to the rest of the country, especially here.

I remember Merson saying when he came here he thought we had won one FA Cup and it blew his head off when he learned it was actually 7.

If we had the London postcode we'd be Big 6.

No offence to any London Villa fans hehe x

Cheeky sod 😂
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on April 24, 2024, 06:39:50 PM
I think he'll need to get someone a bit taller to kick any doors in.
Title: Re: Chris Heck - President of Business Operations
Post by: eamonn on April 24, 2024, 09:05:03 PM
I think he'll need to get someone a bit taller to kick any doors in.

He could borrow Xia's platform shoes.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on April 24, 2024, 10:42:29 PM
You only need look as far as Glenn Hoddle, lauded then and still as a legend. I believe Sid was a better player but then that is subjective. Until you look at the facts and the objective facts are stark when it comes to honours.

That's not to say that Hoddle wasn't a good player. Of course he was. Just not as good as Sid.

No he wasn’t. Cowans is the best midfielder I’ve seen at our club. If I see one of the same level as him again we’ll all be very, very lucky.

Sid was miles better. The Hoddle and Robson worship used to drive me mad. He was better than both of them.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 24, 2024, 11:18:36 PM
Interesting short video on SPORTS PRO on X
The big six is who we're chasing and we're ready to kick the door down" - Aston Villa's president of business operations, Chris Heck, on the club's commercial ambitions
... and yet, financially, we're still eons away - partly because of the London factor and partly because ManUre and Liverpool particularly have been brand-building and business-building for decades.

The current shirt sponsor ship deal front and sleeves see Villa 11th in league for money
Manchester City 87.5m
Manchester United 67.5m
Arsenal and Liverpool   60m
Totttenham 50m

Villa 10m
8m for BK 8 and 2m for trade nation sleeves sponsor.

Kit Manufacturer per season:
Man Utd Adidas   90m    
Man  City   Puma 65m    
Arsenal   Adidas 60m
Chelsea   Nike   60m
Liverpool   Nike   30m   
Totttenham Nike 30m

Villa only get 3m a season Castore

Heck has said :
"We have doubled our front-of-shirt deal, plus we have doubled our    sleeve deal, plus we have doubled our kit deal"

What are the new kit manufacturers Adidas figures 'only' 6m? As that's double the current deal.

Shirt sponsor was 10m now 20m
Sleeve sponsor was 2m are they now saying 4m

Hecks talking sound bites embarrassing about kicking doors down if think that's competitive numbers as way off it

"It is time to share it is the Big Six we are chasing and quite frankly, we are ready to kick the door down.”
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 24, 2024, 11:19:16 PM
For many years The Director General at BBC was a Spurs fan hence the over-emphasised hype they get on there that still pervades to this day.

They've even got an ex-Spurs player presenting MOTD.

And another one doing the One Show.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 24, 2024, 11:21:14 PM
Hecks talking sound bites embarrassing about kicking doors down if think that's competitive numbers as way off it

Did you think it was vulgar and a bit Studio 54 because his door kicking reference was a bit like "kicking her (or his) back doors in" saucy?
Title: Re: Chris Heck - President of Business Operations
Post by: rob_bridge on April 24, 2024, 11:25:26 PM
You only need look as far as Glenn Hoddle, lauded then and still as a legend. I believe Sid was a better player but then that is subjective. Until you look at the facts and the objective facts are stark when it comes to honours.

That's not to say that Hoddle wasn't a good player. Of course he was. Just not as good as Sid.

No he wasn’t. Cowans is the best midfielder I’ve seen at our club. If I see one of the same level as him again we’ll all be very, very lucky.

Sid was miles better. The Hoddle and Robson worship used to drive me mad. He was better than both of them.

Objective facts puts Bruce who won far more than McGrath honurs wise - there is no person in the universe who would put him above McGrath in terms of a player.

Hoddle was a footballer's footballer, 20 ahead or 20 years behind the time. Take your pick.

Robson was a brilliant player 78-84ish - Sid matched him some of the time but overall wasn't as good. Better than him in twilight 89-91 mind

Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 24, 2024, 11:32:41 PM
Hecks talking sound bites embarrassing about kicking doors down if think that's competitive numbers as way off it

Did you think it was vulgar and a bit Studio 54 because his door kicking reference was a bit like "kicking her (or his) back doors in" saucy?

Must we try and be disgusting with such vulgar and crude comment? It not even linked in any way.

The facts are the Adidas deal numbers need to be more than 6m comparing to the big six.
30m minimum and be competing
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 24, 2024, 11:34:24 PM
Hecks talking sound bites embarrassing about kicking doors down if think that's competitive numbers as way off it

Did you think it was vulgar and a bit Studio 54 because his door kicking reference was a bit like "kicking her (or his) back doors in" saucy?

Must we try and be disgusting with such vulgar and crude comment? It not even linked in any way.

The facts are the Adidas deal numbers need to be more than 6m comparing to the big six.
30m minimum and be competing

I'm asking you, with your elevated moral standards, whether said standards were the driving force in disliking what Heck said. Or else, why are they "embarassing"?
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 24, 2024, 11:36:53 PM
Hecks talking sound bites embarrassing about kicking doors down if think that's competitive numbers as way off it

Did you think it was vulgar and a bit Studio 54 because his door kicking reference was a bit like "kicking her (or his) back doors in" saucy?

Must we try and be disgusting with such vulgar and crude comment? It not even linked in any way.

The facts are the Adidas deal numbers need to be more than 6m comparing to the big six.
30m minimum and be competing

I'm asking you, with your elevated moral standards, whether said standards were the driving force in disliking what Heck said. Or else, why are they "embarassing"?

Because the numbers on sponsorship aren't competing with the big six, it's just sounding off.It's doubling for us, which is great, but it's hardly the next level.

It's slow progress, but hey, we're talking as if we have elite sponsorship deals, which are what the other top clubs already have.

We are getting on the right track, but he's hardly threatening on those financial terms, so it's folly with his brash American talk. Trump did it to whip up a frenzy and that's what American business do.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 24, 2024, 11:41:10 PM
Hecks talking sound bites embarrassing about kicking doors down if think that's competitive numbers as way off it

Did you think it was vulgar and a bit Studio 54 because his door kicking reference was a bit like "kicking her (or his) back doors in" saucy?

Must we try and be disgusting with such vulgar and crude comment? It not even linked in any way.

The facts are the Adidas deal numbers need to be more than 6m comparing to the big six.
30m minimum and be competing

I'm asking you, with your elevated moral standards, whether said standards were the driving force in disliking what Heck said. Or else, why are they "embarassing"?

Because the numbers on sponsorship aren't competing with the big 6 so it's just sounding off.
It's doubling for us which is great but it's hardly next level

It's slow progress but Heck talking as if we are elite sponsorship deals.


It's his job, he has to drive the entire commercial function of the club to be much better. If he has doubled the shirt sponsor deal inside a year of being here, extracting us from BK8, and doing the same with Castore to a prestige deal with Adidas, then that is great. Kicking in the back doors (f'naar) of the 'big six' is EXACTLY what we should be doing.

I've got no time for the bloke on a lot of his stuff, but he seems to be getting the results on the income side of things.

If I went to my employer and told him I've binned a load of shit contracts and doubled the income on the new ones I've replaced then with, I'd expect him to be giving me a fucking massive pay rise. How's that embarrassing?
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 24, 2024, 11:43:18 PM
The kicking doors down comment.
It not true and it's whopping up a frenzy when the contracts aren't competing in the bigger scheme of things so then it's not accurate for him to say we are kicking doors down
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 24, 2024, 11:46:27 PM
Villa are going to be knocking on the door soon would be the more accurate statement needed.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on April 24, 2024, 11:58:35 PM
Fucking hell. You don’t half come out with some bollocks. Dissecting his words because you want to be outraged.
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on April 25, 2024, 12:00:06 AM
If you're knocking, you're not in control. You're asking for permission. We're kicking doors in, uninvited "knock-knock mother fucker" sort of way. Actually that would be funny, we knock, Kopites answer "who is..." BOOOM bost the half opened door right in his Norwegian/Cork mush. Have that, you soft ******.

I also took the use of plus, not as a verbalised comma, but as in its double and then some more on top.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on April 25, 2024, 12:06:52 AM
I’m fucking tired of being every other clubs whipping boys. Everyone talking nice about us because we hand them 3 or 6 points every season. I want these pricks to hate us. Hate us not because we are entitled wankers like Man U/Arsenal/Man City etc fans. But because we are superb on the pitch, winning trophies but remain classy off it. And that we smashed in the door to the so called big 6 and we become a club they, the media, other fans, other clubs etc. cannot ignore anymore. So fucking kick, smash the door to pieces Heck. And when you’re done smash it to fuck again.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on April 25, 2024, 12:33:49 AM
If we spent a most of the last 14 uears in the top 6, most of which top 4, then we would have been in the "Big 6". If they'd have been mid table fodder that whole time then they wouldn't, revenue etc wouldn't make a difference. I think they obviously do get a lift up being in London and having London based journalists but ultimately it wouldn't matter if they didn't do it on the pitch. I think we're writing that off a little bit too much, however annoying it is. I think in 5 years we'll be very much a part of the conversation.

This is it.

We've been shit for a long time, yeah we got to a couple of finals but nobody expected us to win them.

The last time we threatened to have success was under MON and even then we didn't push on. We were on MOTD more, but that was it.

It takes time to be regarded as a 'big' 3,4,5,6 club, Chelsea and ManC bought their way to the top and have had sustained time winning trophies. Arsenal have been there or thereabouts for decades, see also Liverpool and ManU who have the legacy of success.

Spurs have had a number of years in the top parts of the league including Champions League (and a final no less) a big stadium and talking about, and showing ambition to continue it.

Other clubs who are trying are of course Newcastle because of their wealth and Champions League qualification, West Ham have big crowds now and have European success (if not League).

We are new to this sort of level, and need to sustain it, and actually win something, to be regarded as part of it. Newcastle aren't regarded that way, because they have tailed off thus season.

A big new stadium may help us, but also a redevelopment of part of Villa Park would help too.

Next season we hope to have Champions League, one of the very best managers, great owners, potentially a European Trophy, our 150th anniversary, adidas, and a player or two who have done well at the Euros. It's time.
Title: Re: Chris Heck - President of Business Operations
Post by: sid1964 on April 25, 2024, 06:37:30 AM
If these commercial deals were so easy and straight forward to do, why were they not done previously, by Purslow and the previous gang?

We are miles behind the commercial deals of Man Utd, Liverpool, Arsenal etc.. and in truth we will never match their deals, even if we keep getting into a European competition each season.

We do not have the above clubs world wide appeal, so the major sponsors will not want us.
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on April 25, 2024, 06:52:27 AM
Sorry but that’s needlessly negative. We’re starting to dip our toes in the world of larger sponsorships as we’ll likely qualify for the CL, do it a couple of times in a row and that changes things completely.
Title: Re: Chris Heck - President of Business Operations
Post by: Villan For Life on April 25, 2024, 07:02:18 AM
If these commercial deals were so easy and straight forward to do, why were they not done previously, by Purslow and the previous gang?

We are miles behind the commercial deals of Man Utd, Liverpool, Arsenal etc.. and in truth we will never match their deals, even if we keep getting into a European competition each season.

We do not have the above clubs world wide appeal, so the major sponsors will not want us.

The value of these contracts is directly related to performance on the pitch. There’s no way Purslow could have attracted such deals when things on the pitch were not as positive as they currently are. Sponsors are taking a punt on us becoming an elite level club and I imagine that the deals have performance related bonuses built into them, so the better we do the more they pay.

Imagine how strong our negotiating position will be in a couple of years if we have a couple seasons Champions League qualification behind us? We’d be attracting better players and more commercial revenue. That is just the start.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on April 25, 2024, 07:04:00 AM
If you're knocking, you're not in control. You're asking for permission. We're kicking doors in, uninvited "knock-knock mother fucker" sort of way. Actually that would be funny, we knock, Kopites answer "who is..." BOOOM bost the half opened door right in his Norwegian/Cork mush. Have that, you soft ******.

I also took the use of plus, not as a verbalised comma, but as in its double and then some more on top.

Yes, the ‘plus’ thing was blatantly obvious to anyone with a shred of insight. As we know, footy is not a member of that particular club.
Title: Re: Chris Heck - President of Business Operations
Post by: algy on April 25, 2024, 07:35:02 AM
If you're knocking, you're not in control. You're asking for permission. We're kicking doors in, uninvited "knock-knock mother fucker" sort of way. Actually that would be funny, we knock, Kopites answer "who is..." BOOOM bost the half opened door right in his Norwegian/Cork mush. Have that, you soft ******.

I also took the use of plus, not as a verbalised comma, but as in its double and then some more on top.
Absolutely. He said plus on the last one too, and there was more of a pause after plus ... it was "We have doubled our front-of-shirt deal plus, we have doubled our sleeve deal plus, we have doubled our kit deal plus". Which makes me think that it's some mad American wording to suggest that they're all more than doubled.

To be fair to Heck, he's done a pretty good job on that side of things. I get what footy is saying, we're still miles off the pace commercially - but the deals we've got and sustained European qualification over a longer period of time will fix that. He can only work with what's there after all
Title: Re: Chris Heck - President of Business Operations
Post by: Nev on April 25, 2024, 07:36:48 AM
Sorry but that’s needlessly negative. We’re starting to dip our toes in the world of larger sponsorships as we’ll likely qualify for the CL, do it a couple of times in a row and that changes things completely.

This the key, even now it's worth thinking about repeat qualification next season. Too many teams, like Newcastle have qualified then fallen away the following season. I know it's putting the cart before the horse but in terms of profile and commercial income, consecutive and indeed regular qualification is vital.
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on April 25, 2024, 07:50:04 AM
People may say we will be miles away from teams like chelsea but how long will they be able to get these big contracts when they finishing 10th each year? It will slowly start get lower and ours will go up the more successful we are. If and its a big if we were getting CL in 4/5 seasons we are getting those big sponsership deals and more interest.

Chelsea were getting small sponsorship deals pre roman. They were a very average club pre roman.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on April 25, 2024, 08:03:07 AM
It takes time to do these things. We have to have success and look like we are going to be a good branding partner to companies, then they give us more money. That money helps us improve and get better, which means we can demand more money... you can't just decide overnight you're now worth the same as clubs that have been having much more success than us recently.

Also, a lot of the income other clubs get is from the stadium, which we know we are not in a position to do for several years.

But, to put it in context, Spurs fan 'Kekerinho' declared yesterday on the Spurs forum:

"It took Aston Villa 4 years to get where it took us like 10+ years of 'sustainable investment' or some other bullshit financial term like that."

So we're not doing too badly...

And lets not forget that of all the clubs to have the celebrated 'five year plan', we bloody achieved ours! Rare as anything in football.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 08:13:58 AM
Regards figures I wasn't aware of the plus
If you're knocking, you're not in control. You're asking for permission. We're kicking doors in, uninvited "knock-knock mother fucker" sort of way. Actually that would be funny, we knock, Kopites answer "who is..." BOOOM bost the half opened door right in his Norwegian/Cork mush. Have that, you soft ******.

I also took the use of plus, not as a verbalised comma, but as in its double and then some more on top.

Yes, the ‘plus’ thing was blatantly obvious to anyone with a shred of insight. As we know, footy is not a member of that particular club.

Regards figures I wasn't aware of the plus which may or may not be the actual case. If its more tham double current deals then that is a good job in that respect.
And regards the language used about kicking doors in its brash entertainment talk I just think it was a hype thing.


Title: Re: Chris Heck - President of Business Operations
Post by: Olneythelonely on April 25, 2024, 08:27:25 AM
Regards figures I wasn't aware of the plus
If you're knocking, you're not in control. You're asking for permission. We're kicking doors in, uninvited "knock-knock mother fucker" sort of way. Actually that would be funny, we knock, Kopites answer "who is..." BOOOM bost the half opened door right in his Norwegian/Cork mush. Have that, you soft ******.

I also took the use of plus, not as a verbalised comma, but as in its double and then some more on top.

Yes, the ‘plus’ thing was blatantly obvious to anyone with a shred of insight. As we know, footy is not a member of that particular club.

Regards figures I wasn't aware of the plus which may or may not be the actual case. If its more tham double current deals then that is a good job in that respect.
And regards the language used about kicking doors in its brash entertainment talk I just think it was a hype thing.

I find it erotic. Sometimes I wish a big burly man would kick my door down (literally, you filthy gets) and take me in his big strong arms.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on April 25, 2024, 08:29:17 AM
I wouldn't mind at this moment but I'm getting a new front door in the next few weeks and would be furious if that got damaged.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 08:32:16 AM
Sorry but that’s needlessly negative. We’re starting to dip our toes in the world of larger sponsorships as we’ll likely qualify for the CL, do it a couple of times in a row and that changes things completely.

This the key, even now it's worth thinking about repeat qualification next season. Too many teams, like Newcastle have qualified then fallen away the following season. I know it's putting the cart before the horse but in terms of profile and commercial income, consecutive and indeed regular qualification is vital.

The Champions League is a must this season. It's imperative to the ambition

And I'd like to believe that this American Heck secured terms for that potential and a  raise in sponsorship if we qualify for European Champions League. Otherwise the sponsors are getting a cheap deal

I'm a little concerned about how much he actually knows about football and his contacts and ideas, which may have worked well in American football but will not necessarily work for a Premier League club.
It all remains to be seen.

Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on April 25, 2024, 08:39:02 AM
Trust Footy to turn another thread into smut!  :P
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 08:43:09 AM
Kicking down doors is a term used in the context of entering a building or room forcefully, typically by law enforcement, military, or emergency response teams.
Title: Re: Chris Heck - President of Business Operations
Post by: Towser on April 25, 2024, 08:54:15 AM
Kicking down doors is a term used in the context of entering a building or room forcefully, typically by law enforcement, military, or emergency response teams.
you are General Krulak and I claim my £5
Title: Re: Chris Heck - President of Business Operations
Post by: Dave P on April 25, 2024, 09:11:21 AM
Think of us as Mr Blobby and the 'Big 6' as the This Morning studio.

Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on April 25, 2024, 09:15:02 AM
But inside Mr Blobby is a tiny Unai, and all this looks like chaos to his opponents but is meticulously planned to disrupt their aims, creating space and control for the tea time family favourite.
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on April 25, 2024, 09:15:38 AM
It takes time to do these things. We have to have success and look like we are going to be a good branding partner to companies, then they give us more money. That money helps us improve and get better, which means we can demand more money... you can't just decide overnight you're now worth the same as clubs that have been having much more success than us recently.

Also, a lot of the income other clubs get is from the stadium, which we know we are not in a position to do for several years.

But, to put it in context, Spurs fan 'Kekerinho' declared yesterday on the Spurs forum:

"It took Aston Villa 4 years to get where it took us like 10+ years of 'sustainable investment' or some other bullshit financial term like that."

So we're not doing too badly...

And lets not forget that of all the clubs to have the celebrated 'five year plan', we bloody achieved ours! Rare as anything in football.

But stamford Bridge isnt exactly up to scratch with regards to stadium either. Just its in a nice part of London but the stadium itself is shit
Title: Re: Chris Heck - President of Business Operations
Post by: Dave P on April 25, 2024, 09:21:13 AM
And lets not forget that of all the clubs to have the celebrated 'five year plan', we bloody achieved ours! Rare as anything in football.

And this 5 year plan has included, amongst others, starting in the lower division, Steve Bruce, Steven Gerrard, Mbwana Samatta and Danny Drinkwater.  An we are STILL on course.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeS on April 25, 2024, 09:25:39 AM
It takes time to do these things. We have to have success and look like we are going to be a good branding partner to

And lets not forget that of all the clubs to have the celebrated 'five year plan', we bloody achieved ours! Rare as anything in football.

I admire the optimism, Dogtanian, but we havent achieved our goal yet...
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on April 25, 2024, 09:38:12 AM
It takes time to do these things. We have to have success and look like we are going to be a good branding partner to

And lets not forget that of all the clubs to have the celebrated 'five year plan', we bloody achieved ours! Rare as anything in football.

I admire the optimism, Dogtanian, but we havent achieved our goal yet...

The plan was to get back into european competition within 5 years. Year 5 we qualified for the conference league.

We haven't finished yet, but how many clubs get bought and the owners put in place a mythical 5 year plan that never gets achieved?
Title: Re: Chris Heck - President of Business Operations
Post by: rob_bridge on April 25, 2024, 09:38:33 AM
People may say we will be miles away from teams like chelsea but how long will they be able to get these big contracts when they finishing 10th each year? It will slowly start get lower and ours will go up the more successful we are. If and its a big if we were getting CL in 4/5 seasons we are getting those big sponsership deals and more interest.

Chelsea were getting small sponsorship deals pre roman. They were a very average club pre roman.

They rightly or wrongly have had 20 years of not being an average club, have huge global reach/awareness - behind only ManU and Liverpool in England.

That will dissipate over time if they carry on being average but we years behind them commercially
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on April 25, 2024, 09:49:15 AM
More on the Big Heck rallying cry here;

https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/ (https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/)

"We have grand plans to add well over 1,000, closer to 1,500 seats this summer, that are premium seating in products at Villa Park."
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 09:50:40 AM
One strategy to grow the business is to incorporate celebrities and influencers, as well as collaborate with fashion houses.

I said before should invite top celebrities to the matches.

Also promote our own top stars, especially Lehmann and Luiz, as a couple.
Emi Martinez, a world cup winner and world number one, can be used to promote the concept of being world class, same to how Prince William must be utilised as world figure and Aston Villa name.

All of these business prospects must be pursued and these are just some simple marketing ideas but would give Aston Villa plenty of growth exposure.
Title: Re: Chris Heck - President of Business Operations
Post by: Nev on April 25, 2024, 09:54:59 AM
More on the Big Heck rallying cry here;

https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/ (https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/)

"We have grand plans to add well over 1,000, closer to 1,500 seats this summer, that are premium seating in products at Villa Park."


Add or take away from the standard seating offering?
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on April 25, 2024, 09:58:08 AM
More on the Big Heck rallying cry here;

https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/ (https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/)

"We have grand plans to add well over 1,000, closer to 1,500 seats this summer, that are premium seating in products at Villa Park."


Add or take away from the standard seating offering?

I read it as additional, which seems to be in line with the talk of adding 2k extra seats to Villa Park this summer.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 09:59:20 AM
More on the Big Heck rallying cry here;

https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/ (https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/)

"We have grand plans to add well over 1,000, closer to 1,500 seats this summer, that are premium seating in products at Villa Park."


Add or take away from the standard seating offering?
Of course some reserved for the royal fans.
Premium seating looking to get the movie stars and musicians in at that games! 
Title: Re: Chris Heck - President of Business Operations
Post by: Olneythelonely on April 25, 2024, 10:00:55 AM
More on the Big Heck rallying cry here;

https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/ (https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/)

"We have grand plans to add well over 1,000, closer to 1,500 seats this summer, that are premium seating in products at Villa Park."


Add or take away from the standard seating offering?

Premium seating looking to get the movie stars and musicians in at that games.

I’m hearing Mick Fleetwood and Michael Douglas have just bought season tickets.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 10:04:26 AM
More on the Big Heck rallying cry here;

https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/ (https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/)

"We have grand plans to add well over 1,000, closer to 1,500 seats this summer, that are premium seating in products at Villa Park."


Add or take away from the standard seating offering?

Premium seating looking to get the movie stars and musicians in at that games.

I’m hearing Mick Fleetwood and Michael Douglas have just bought season tickets.

Well I wouldn't be surprised if a big player like Taylor Swift will be involved in some capacity at Villa Park in the following years and seasons.
Not season tickets but celebrity exposure be it invite or a concert
Title: Re: Chris Heck - President of Business Operations
Post by: Axl Rose on April 25, 2024, 10:05:08 AM
More on the Big Heck rallying cry here;

https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/ (https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/)

"We have grand plans to add well over 1,000, closer to 1,500 seats this summer, that are premium seating in products at Villa Park."


Add or take away from the standard seating offering?

Premium seating looking to get the movie stars and musicians in at that games.

I’m hearing Mick Fleetwood and Michael Douglas have just bought season tickets.

Well I wouldn't be surprised if Taylor Swift will be involved in some capacity at Villa Park in the following years and seasons.
Not season tickets but celebrity exposure be it invite or a concert

I fucking hope not
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 10:08:23 AM
As our profile rises it will become the club to be seen at.
That's how it works on my understanding.
It's also about marketing and promotion so inviting big stars in turn raises profile.
Title: Re: Chris Heck - President of Business Operations
Post by: danno on April 25, 2024, 10:08:36 AM
More on the Big Heck rallying cry here;

https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/ (https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/)

"We have grand plans to add well over 1,000, closer to 1,500 seats this summer, that are premium seating in products at Villa Park."


Add or take away from the standard seating offering?

Premium seating looking to get the movie stars and musicians in at that games.

I’m hearing Mick Fleetwood and Michael Douglas have just bought season tickets.

Well I wouldn't be surprised if Taylor Swift will be involved in some capacity at Villa Park in the following years and seasons.
Not season tickets but celebrity exposure be it invite or a concert

I fucking hope not

You and her got bad blood?
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on April 25, 2024, 10:09:59 AM
Well I wouldn't be surprised if Taylor Swift will be involved in some capacity at Villa Park in the following years and seasons.
Not season tickets but celebrity exposure be it invite or a concert

I fucking hope not

Doubt she will, I heard she's dating Travis Chelsea.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 10:10:07 AM
It's just a theory and example it might not be the artist  Taylor Swift just a popular example but I could see more musical folk being more involved at Villa Park.
Title: Re: Chris Heck - President of Business Operations
Post by: Olneythelonely on April 25, 2024, 10:11:23 AM
It's just a theory and example it might not be the artist  Taylor Swift just a popular example but I could see more musical folk being more involved at Villa Park.

I hate folk music.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 25, 2024, 10:12:03 AM
More on the Big Heck rallying cry here;

https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/ (https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/)

"We have grand plans to add well over 1,000, closer to 1,500 seats this summer, that are premium seating in products at Villa Park."


Add or take away from the standard seating offering?

I read it as additional, which seems to be in line with the talk of adding 2k extra seats to Villa Park this summer.

What will happen is they'll add the extra seats in poor, crammed in locations, and the extra 'premium' availability will be decent seats already existing.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on April 25, 2024, 10:12:09 AM
You and her got bad blood?

The kids call it beef.  8)
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on April 25, 2024, 10:12:46 AM
“Our core fanbase, our general admission ticket, we would like to give them a better experience, a grander experience without giving them the option to purchase more things but by changing their standard routine. So if that means keeping the prices similar to what they are then so be it.

“Our focus is on premium spaces. We have grand plans to add well over 1,000, closer to 1,500 seats this summer, that are premium seating in products at Villa Park. So that’s where we’re generating our revenue from our core fanbase by offering new things to purchase, as opposed to mandating a new purchase.”


Maybe they're going to be fairly modest with season ticket prices then, but will be converting more seating to 'premium.'

I'd guess the area behind the dug-out and maybe extending the area of the Middle Trinity 1874 seats and / or making them only available with a lounge.  My big fear is the front of the Holte upper or rear of the lower.  I think the only way they'll get real numbers on Terrace View will be linking it with the best seats in the stand and I'm concerned they may come to that conclusion.

Interesting times.  They're going to have to break some eggs we just have to hope they don't go too far.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Harte on April 25, 2024, 10:14:48 AM
More on the Big Heck rallying cry here;

https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/ (https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/)

"We have grand plans to add well over 1,000, closer to 1,500 seats this summer, that are premium seating in products at Villa Park."

From that article I take that they adding Premium Seats only, which will reduce the number of general seats and reduce capacity overall. This is how they'll increase revenue in the short term. And it makes sense because I can't envisage how they'd fit more general seats in to the ground as it is currently.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 10:17:37 AM
So this is just basics corporate strategy and can imagine very high end prices for Champions League game.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 25, 2024, 10:19:28 AM
One concern - if they turn the centre of the Trinity, all three levels, into GA+ or some sort of hospitality seats, it is going to look absolutely shit on telly when half of them are empty every week.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 25, 2024, 10:31:29 AM
I reckon they'll put a big Leeds style catering marquee in the Holte End car park, and probably one in the North Stand car park as well.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on April 25, 2024, 10:34:43 AM
As there are no planning applications in for extra seats, are we to assume that these 1500 seats will currently have the hoi polloi in them?
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on April 25, 2024, 10:34:57 AM
One concern - if they turn the centre of the Trinity, all three levels, into GA+ or some sort of hospitality seats, it is going to look absolutely shit on telly when half of them are empty every week.

It's all speculation, but you'd imagine Lower Trinity C4 & C5 are at risk, Mid Trinity B2, B3, B4 & B5.  I'd think Trinity Upper is less likely but possibly the front of A4 & A5?  If they do the unthinkable in the Holte, I'd guess front of K4 + parts of K3 & K5.


(https://i.ibb.co/q96rGWY/image.png) (https://ibb.co/q96rGWY)
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Harte on April 25, 2024, 10:35:14 AM
I reckon they'll put a big Leeds style catering marquee in the Holte End car park, and probably one in the North Stand car park as well.
Well they'll have to put the corporate facilities somewhere, and without planning permission they need something temporary.

I just did a few sums and I reckon replacing 2,000 general seats with 1,500 corporate could generate somewhere between an extra £6 - £9 million a season, especially if we do qualify for the CL.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on April 25, 2024, 10:35:42 AM
It's just a theory and example it might not be the artist  Taylor Swift just a popular example but I could see more musical folk being more involved at Villa Park.

I hate folk music.

Having Morris Dancers will add entertainment and a historical link to our glorious past. It will be great.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on April 25, 2024, 10:37:26 AM
Can anyone remember the date the Season Ticket renewals started last year? I know it was April, but I'm sure it was before this point.

I do find it odd that they haven't been announced yet, especially as the good feelings around the club are high.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on April 25, 2024, 10:41:49 AM
I suspect they don't want any negativity de-railing the end of the season, particularly if some people are going to lose their seats.  Probably sensible tbf.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Smith on April 25, 2024, 10:46:18 AM
I suspect they don't want any negativity de-railing the end of the season, particularly if some people are going to lose their seats.  Probably sensible tbf.

That and they’re possibly waiting to see which European competition we are in as that might impact how they structure the pricing.
Title: Re: Chris Heck - President of Business Operations
Post by: Gareth on April 25, 2024, 10:48:48 AM
I would wait until next Friday to announce season ticket prices…get these two home games out of the way before delivering the inevitable hammer blow.  That will give it 10 days to settle before we are at home again.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Smith on April 25, 2024, 10:50:07 AM
It's just a theory and example it might not be the artist  Taylor Swift just a popular example but I could see more musical folk being more involved at Villa Park.

I hate folk music.

I hate modern music, disco boogie pop, they go on an' on an' on an' on an' on, how i wish they would stop.
Title: Re: Chris Heck - President of Business Operations
Post by: Ads on April 25, 2024, 11:01:40 AM
I reckon they'll put a big Leeds style catering marquee in the Holte End car park, and probably one in the North Stand car park as well.

I was thinking the same. Was nice outside the Holte pub before Wolves. Felt they were missing a trick without a marquee for more ale/food. It was a good craic in Alkmaar under it. Would make far more than 10 or 12 motors parked in the spot they are.

In terms of 1500 extra seats, is it extra GA rather than additional? No planning, but then I'm not sure what designations you'd need on use for say converting the police box for example into a couple hundred GA seats etc.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on April 25, 2024, 11:09:14 AM
I've wondered if that area right underneath the WL stand roof could be utilised, around where the TV cameras are sited.
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on April 25, 2024, 11:26:54 AM
We're running this on Twitter: https://twitter.com/AVFCOfficial/status/1783430709094257023 in a contra deal with Aston Uni. I've never seen this before - are they an existing 'partner' or is it new?
Title: Re: Chris Heck - President of Business Operations
Post by: VILLA MOLE on April 25, 2024, 11:28:28 AM
I've wondered if that area right underneath the WL stand roof could be utilised, around where the TV cameras are sited.


I think it is getting up there 😃
Title: Re: Chris Heck - President of Business Operations
Post by: VILLA MOLE on April 25, 2024, 11:31:32 AM
I noticed in the interview he had a dig at old contracts that needed tidying up   bet purslow would be pleased
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on April 25, 2024, 11:40:35 AM
Can anyone remember the date the Season Ticket renewals started last year? I know it was April, but I'm sure it was before this point.

I do find it odd that they haven't been announced yet, especially as the good feelings around the club are high.
Found the links.  Last year prices were released 24-Apr - renewal window was until 31-May

22/23 prices were released 4-May - renewal window was until 8-Jun

I think it's reasonable for them to wait until early May.
Title: Re: Chris Heck - President of Business Operations
Post by: danno on April 25, 2024, 11:58:06 AM
We're running this on Twitter: https://twitter.com/AVFCOfficial/status/1783430709094257023 in a contra deal with Aston Uni. I've never seen this before - are they an existing 'partner' or is it new?

Think we’ve been doing things with them a few years to be honest.
This for example is a great initiative, they go into schools and get any underprivileged kids free specs.🤓

https://www.aston.ac.uk/latest-news/aston-university-and-aston-villa-announce-launch-villa-vision
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on April 25, 2024, 12:01:43 PM
Fair enough, ta.
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on April 25, 2024, 12:45:09 PM
Villa are going to be knocking on the door soon would be the more accurate statement needed.

Knocking on the door, handing in a polite & respectful letter to ask for their permission to join their little clique.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 25, 2024, 12:50:55 PM
Villa are going to be knocking on the door soon would be the more accurate statement needed.

Knocking on the door, handing in a polite & respectful letter to ask for their permission to join their little clique.

I doubt that, no nice nicey, we will be being demanding. We are always being demanding.
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on April 25, 2024, 12:54:43 PM
Villa are going to be knocking on the door soon would be the more accurate statement needed.

Knocking on the door, handing in a polite & respectful letter to ask for their permission to join their little clique.

I doubt that, no nice nicey, we will be being demanding. We are always being demanding.

So a sternly worded letter it is then...
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 03:30:25 PM
I see the news about Pre season tour in America so I would think Heck is looking to grow this market.
Are we to do a thread on pre season as it's now confirmed
USA 🇺🇸

Columbus Crew (Ohio) - July 27
RB Leipzig (New York) - July 31
Club America (Chicago) - August 3
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on April 25, 2024, 03:33:53 PM
I see the news about Pre season tour in America so I would think Heck is looking to grow this market.
Are we to do a thread on pre season as it's now confirmed
USA 🇺🇸

Columbus Crew (Ohio) - July 27
RB Leipzig (New York) - July 31
Club America (Chicago) - August 3

It's here mate: https://www.heroesandvillains.info/forumv3/index.php?topic=64693.0
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 03:43:49 PM
Villa are going to be knocking on the door soon would be the more accurate statement needed.

Knocking on the door, handing in a polite & respectful letter to ask for their permission to join their little clique.

I doubt that, no nice nicey, we will be being demanding. We are always being demanding.

So a sternly worded letter it is then...

Knocking on the door means -to try to join a club or a group, or to try to become part of it.
Kicking the door in is not the correct term.
Heck is wanting to make an impact with words and he's implying Villa are breaking in with forceful entry.
I guess he wanted to say kick to relate it to football.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 25, 2024, 03:48:29 PM
I think you might be overthinking this.
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on April 25, 2024, 03:51:17 PM
Villa are going to be knocking on the door soon would be the more accurate statement needed.

Knocking on the door, handing in a polite & respectful letter to ask for their permission to join their little clique.

I doubt that, no nice nicey, we will be being demanding. We are always being demanding.

So a sternly worded letter it is then...

Knocking on the door means -to try to join a club or a group, or to try to become part of it.
Kicking the door in is not the correct term.
Heck is wanting to make an impact with words and he's implying Villa are breaking in with forceful entry.
I guess he wanted to say kick to relate it to football.

But what if they refuse to answer the door?

Do we stick a note in the letterbox?

Do we then have to phone in advance to make sure they are home?

I guess he said "kicking the door in" & not "knocking on the door" because we aren't asking for fucking permission to enter.
Title: Re: Chris Heck - President of Business Operations
Post by: Olneythelonely on April 25, 2024, 03:52:41 PM
He doesn’t give a heck if they let us in. We’re coming in.

*getting horny again
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 03:55:07 PM
Well forcing entry is unlawful so it has to be said. Unless it is lawful enforcement. I've seen a few of those UK and US Police and baliff TV shows.
Door breaching is the term.

Door breaching is a process used by military, police, or emergency services to force open closed or locked doors. A wide range of methods are available depending on the door's opening direction (inward or outward), construction materials, etc., and one or more of these methods may be used in any given situation.

In the United States, residential doors typically open inward while commercial building doors usually open outward.
Some breaching methods require specialized equipment and can be categorized as one of the following: mechanical breaching, ballistic breaching, hydraulic breaching, explosive breaching, or thermal breaching.
This explains Heck use of the words I guess.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 03:58:01 PM
I just think kicking is not the term as in football terms it's a yellow card
Look at the end of the day Heck is going to make the odd error with his Americanism and brash talk I'm just here to deciifer what he would mean.
Title: Re: Chris Heck - President of Business Operations
Post by: pablo_picasso on April 25, 2024, 04:03:47 PM
Its only unlawful if the door fucking exists... 🤨

Nobody needs you to decipher what he means other than you.

Most of us know that "kicking the door in" is a metaphorical way of saying that we are going to break into their clique.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 04:16:09 PM
I can't regard it as a clique as that suggests it's a small close-knit group of people who do not readily allow others to join them.
That is not the case as it's a league that determines who finish in the table.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Smith on April 25, 2024, 04:21:26 PM
I can't regard it as a clique as that suggests it's a small close-knit group of people who do not readily allow others to join them.
That is not the case as it's a league that determines who finish in the table.


Do you have to make an effort to be so boringly obtuse or does it come naturally?
Title: Re: Chris Heck - President of Business Operations
Post by: DB on April 25, 2024, 04:27:34 PM
From X:
https://x.com/villareport/status/1783512074166927367?s=61&t=xJ3Qpfj5c0SMrRQDwdeZJg
Title: Re: Chris Heck - President of Business Operations
Post by: Olneythelonely on April 25, 2024, 04:29:07 PM
I can't regard it as a clique as that suggests it's a small close-knit group of people who do not readily allow others to join them.
That is not the case as it's a league that determines who finish in the table.

If this isn’t proof that there’s no neuro-divergence here, just a big old wind up, then I don’t know what is.
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on April 25, 2024, 04:31:23 PM
From X:
https://x.com/villareport/status/1783512074166927367?s=61&t=xJ3Qpfj5c0SMrRQDwdeZJg

Doesn't exactly sound like he's thinking about moving*

*I know, I know... slimey bastard could be saying one thing and doing another.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on April 25, 2024, 04:31:59 PM
Villa are going to be knocking on the door soon would be the more accurate statement needed.

Knocking on the door, handing in a polite & respectful letter to ask for their permission to join their little clique.

I doubt that, no nice nicey, we will be being demanding. We are always being demanding.

In our way
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on April 25, 2024, 04:32:56 PM
From X:
https://x.com/villareport/status/1783512074166927367?s=61&t=xJ3Qpfj5c0SMrRQDwdeZJg

Doesn't exactly sound like he's thinking about moving*

*I know, I know... slimey bastard could be saying one thing and doing another.

Not immediately. But I believe that’s going to be the grand plan long term. These new board members haven’t been recruited to add 1500 seats.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on April 25, 2024, 04:38:56 PM
Sounds like 1500 seats being converted into premium seats in the summer. Good to find out via a tweet if it’s your seat they are taking off you.
Title: Re: Chris Heck - President of Business Operations
Post by: Demitri_C on April 25, 2024, 04:42:56 PM
I noticed in the interview he had a dig at old contracts that needed tidying up   bet purslow would be pleased

Thats abit small time in my opinion. Trying to boost your own ego to get the fans on side. It wouldnt have been purslow only anyway. Surely process in place where the owners are involved too
Title: Re: Chris Heck - President of Business Operations
Post by: Bully2345 on April 25, 2024, 04:54:34 PM
A lot easier to get better deals when you're 4th instead of 13th so unless he's the brains behind Unai then he can't claim all the credit
Title: Re: Chris Heck - President of Business Operations
Post by: Nii Lamptey on April 25, 2024, 05:13:00 PM
There was a line in that Heck interview where he talked about adding around a 1000 'premium' seats. I'm going to be royally pissed if that is my seat in the middle blocks of the Trinity Upper.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on April 25, 2024, 05:14:28 PM
Heck: “Our core fanbase, our general admission ticket, we would like to give them a better experience, a grander experience without giving them the option to purchase more things but by changing their standard routine. So if that means keeping the prices similar to what they are, then so be it..”
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on April 25, 2024, 05:20:29 PM
My guess would be:

c4 and c5 (400 seats)
Press seats moving and more premium seats in the middle trinity (500 seats)
Re-instate the premium seats in the north (200 seats)
Centre/front rows of upper witton lane (400 seats)
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 25, 2024, 05:21:11 PM
Heck: “Our core fanbase, our general admission ticket, we would like to give them a better experience, a grander experience without giving them the option to purchase more things but by changing their standard routine. So if that means keeping the prices similar to what they are, then so be it..”

.... apart from the extra premium seats, obvs.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on April 25, 2024, 05:25:16 PM
Thanks for your loyalty… now get lost while we whore ourselves out to tourists… or am i being overly cynical?
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on April 25, 2024, 05:35:44 PM
Thanks for your loyalty… now get lost while we whore ourselves out to tourists… or am i being overly cynical?

Probably. If you don’t think that’s the goal or going to happen as we get more popular then it’s not realistic. We cannot survive on our core fan base. For us to consistently compete at the top we need revenues from as many places as possible.
Title: Re: Chris Heck - President of Business Operations
Post by: Toronto Villa on April 25, 2024, 05:37:09 PM
Heck: “Our core fanbase, our general admission ticket, we would like to give them a better experience, a grander experience without giving them the option to purchase more things but by changing their standard routine. So if that means keeping the prices similar to what they are, then so be it..”

.... apart from the extra premium seats, obvs.

Which one has to assume are not targeted to the core fan base but corporate visitors. We don’t have enough of those.
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on April 25, 2024, 05:38:31 PM
I know. Just feels crap after being in those seats for so long. Be nice to be informed properly, not find out in a tweet, but there you go.
Title: Re: Chris Heck - President of Business Operations
Post by: paul_e on April 25, 2024, 05:39:12 PM
I noticed in the interview he had a dig at old contracts that needed tidying up   bet purslow would be pleased

Thats abit small time in my opinion. Trying to boost your own ego to get the fans on side. It wouldnt have been purslow only anyway. Surely process in place where the owners are involved too

How is it small time to talk about terminating contracts early because they weren't good enough?
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 25, 2024, 05:39:45 PM
I know. Just feels crap after being in those seats for so long. Be nice to be informed properly, not find out in a tweet, but there you go.

As someone else said, suspect it's because they don't want to piss on anyone's chips whilst a really successful season is still ongoing.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 25, 2024, 05:41:37 PM
Heck: “Our core fanbase, our general admission ticket, we would like to give them a better experience, a grander experience without giving them the option to purchase more things but by changing their standard routine. So if that means keeping the prices similar to what they are, then so be it..”

.... apart from the extra premium seats, obvs.

Which one has to assume are not targeted to the core fan base but corporate visitors. We don’t have enough of those.

No, we don't, but I was hinting at the people who currently occupy seats which are to become GA+ seats next season, they're certainly not getting a better experience for the same money.

The new seats won't be the ones which are corporate, it'll be the best ones currently in place, the new ones - which are probably going to be in some sort of corner somewhere - are certainly not going to be sold as corporate.
Title: Re: Chris Heck - President of Business Operations
Post by: Lastfootstamper on April 25, 2024, 05:49:14 PM
I'm not sure how it's been deployed so far, but has anybody lost their seat to GA+? They do seem to be more stuck out of the way in the wings than front and centre
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 05:56:26 PM
I see the news about Pre season tour in America so I would think Heck is looking to grow this market.
Are we to do a thread on pre season as it's now confirmed
USA 🇺🇸

Columbus Crew (Ohio) - July 27
RB Leipzig (New York) - July 31
Club America (Chicago) - August 3

It's here mate: https://www.heroesandvillains.info/forumv3/index.php?topic=64693.0

Where is this without clicking on it ? I can't see it  on main service user board ?
I clicked and wrote on it but it's not showing up on the main service user board
Title: Re: Chris Heck - President of Business Operations
Post by: paul_e on April 25, 2024, 05:58:01 PM
I see the news about Pre season tour in America so I would think Heck is looking to grow this market.
Are we to do a thread on pre season as it's now confirmed
USA 🇺🇸

Columbus Crew (Ohio) - July 27
RB Leipzig (New York) - July 31
Club America (Chicago) - August 3

It's here mate: https://www.heroesandvillains.info/forumv3/index.php?topic=64693.0

Where is this without clicking on it ? I can't see it  on main service user board ?
I clicked and wrote on it but it's not showing up on the main service user board


They're pre-season games so it shouldn't be difficult to guess that it might have been posted in the thread about pre-season.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 25, 2024, 06:50:12 PM
I see the news about Pre season tour in America so I would think Heck is looking to grow this market.
Are we to do a thread on pre season as it's now confirmed
USA 🇺🇸

Columbus Crew (Ohio) - July 27
RB Leipzig (New York) - July 31
Club America (Chicago) - August 3

It's here mate: https://www.heroesandvillains.info/forumv3/index.php?topic=64693.0

Where is this without clicking on it ? I can't see it  on main service user board ?
I clicked and wrote on it but it's not showing up on the main service user board


They're pre-season games so it shouldn't be difficult to guess that it might have been posted in the thread about pre-season.

*slowly shakes head*
Title: Re: Chris Heck - President of Business Operations
Post by: frank black on April 25, 2024, 06:56:08 PM
I'm not sure how it's been deployed so far, but has anybody lost their seat to GA+? They do seem to be more stuck out of the way in the wings than front and centre

I think they left it too late to turf out any of the existing season ticket holders. So they are currently in the spare parts.
I suspect they will now start to look at those in the prime spots, as an opportunity to increase revenue (sadly, it makes sense). I’m expecting to be one of those that receive the email and being offered a wonderful opportunity to relocate or cough up a fortune.
Title: Re: Chris Heck - President of Business Operations
Post by: oldhill_avfc on April 25, 2024, 07:05:40 PM
I see the news about Pre season tour in America so I would think Heck is looking to grow this market.
Are we to do a thread on pre season as it's now confirmed
USA 🇺🇸

Columbus Crew (Ohio) - July 27
RB Leipzig (New York) - July 31
Club America (Chicago) - August 3

It's here mate: https://www.heroesandvillains.info/forumv3/index.php?topic=64693.0

Where is this without clicking on it ? I can't see it  on main service user board ?
I clicked and wrote on it but it's not showing up on the main service user board


They're pre-season games so it shouldn't be difficult to guess that it might have been posted in the thread about pre-season.

*slowly shakes head*

Give it a rest guys.

He loves the Villa like the rest of us. 
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on April 25, 2024, 07:14:04 PM
I can't regard it as a clique as that suggests it's a small close-knit group of people who do not readily allow others to join them.
That is not the case as it's a league that determines who finish in the table.

If this isn’t proof that there’s no neuro-divergence here, just a big old wind up, then I don’t know what is.

My feelings exactly.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on April 25, 2024, 07:26:04 PM
I've wondered if that area right underneath the WL stand roof could be utilised, around where the TV cameras are sited.

I always thought the cameras were in the gantry and then realised they are actually in the stand,whrre the commentators also sit.
Title: Re: Chris Heck - President of Business Operations
Post by: jon collett on April 25, 2024, 07:28:13 PM
When the stand was first built they were in the gantry but it was too high so they constructed a platform at the back of the stand.
Title: Re: Chris Heck - President of Business Operations
Post by: Lastfootstamper on April 25, 2024, 07:30:12 PM
I've wondered if that area right underneath the WL stand roof could be utilised, around where the TV cameras are sited.

Funnily enough my brother suggested something like that only last week, akin to the Olympic Gallery at the old Wembley.
Title: Re: Chris Heck - President of Business Operations
Post by: algy on April 25, 2024, 07:33:04 PM
More on the Big Heck rallying cry here;

https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/ (https://www.sportspromedia.com/news/aston-villa-shirt-kit-sponsor-betano-adidas-stadium-premier-league-chris-heck-interview/)

"We have grand plans to add well over 1,000, closer to 1,500 seats this summer, that are premium seating in products at Villa Park."


Add or take away from the standard seating offering?

Premium seating looking to get the movie stars and musicians in at that games.

I’m hearing Mick Fleetwood and Michael Douglas have just bought season tickets.

Well I wouldn't be surprised if Taylor Swift will be involved in some capacity at Villa Park in the following years and seasons.
Not season tickets but celebrity exposure be it invite or a concert

I fucking hope not

You and her got bad blood?
He's probably concerned about her reputation
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 25, 2024, 07:40:35 PM
U2 playing Villa Park would be the holy grail .
Sunday Bloody Super Sunday .
Title: Re: Chris Heck - President of Business Operations
Post by: Stu on April 25, 2024, 08:00:38 PM
Wait, so we’re staying at VP now and it’s going to be rebuilt? What? I can’t speak for others but I’m not sure people want a “grander” experience, whatever that means, they just want things to work properly.

And this whole tiers of payment = better experiences feels rife these days, in so many different contexts. No ads on Prime? Pay us more money. Want quicker delivery and no service fees on Uber eats? Pay us more money. Want to get a pint at HT at VP? Pay us more money. On and on it goes.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 25, 2024, 08:02:14 PM
Wait, so we’re staying at VP now and it’s going to be rebuilt? What? I can’t speak for others but I’m not sure people want a “grander” experience, whatever that means, they just want things to work properly.

And this whole tiers of payment = better experiences feels rife these days, in so many different contexts. No ads on Prime? Pay us more money. Want quicker delivery and no service fees on Uber eats? Pay us more money. Want to get a pint at HT at VP? Pay us more money. On and on it goes.
Welcome to Capitalism .
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on April 25, 2024, 08:03:26 PM
I can't regard it as a clique as that suggests it's a small close-knit group of people who do not readily allow others to join them.
That is not the case as it's a league that determines who finish in the table.

If this isn’t proof that there’s no neuro-divergence here, just a big old wind up, then I don’t know what is.

My feelings exactly.
I agree with you Percy. I hope this is not considered as stalking.  :-/
Title: Re: Chris Heck - President of Business Operations
Post by: Stu on April 25, 2024, 08:13:34 PM
In Sweden, most residential doors open outwards for security reasons
Title: Re: Chris Heck - President of Business Operations
Post by: VILLA MOLE on April 25, 2024, 08:23:34 PM
1000-1500 seats. ,  where ?  these aren’t extra these are instead of
Title: Re: Chris Heck - President of Business Operations
Post by: London Villan on April 25, 2024, 08:24:22 PM
Instead of by the sounds of things…
Title: Re: Chris Heck - President of Business Operations
Post by: VILLA MOLE on April 25, 2024, 08:30:09 PM
Instead of by the sounds of things…


They were talking in terms of extra seats when they were not doing the North Stand .  I hope someone asks them about that
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on April 25, 2024, 08:34:23 PM
There will be GA seats lost, no doubt, if they are adding over 1,000 premium seats. The double-speak continues.
Title: Re: Chris Heck - President of Business Operations
Post by: VILLA MOLE on April 25, 2024, 08:40:14 PM
well here’s today the day of 40,000  premium seats and the the biggest tent in Aston park where we all meet for Street food before and after
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 25, 2024, 09:59:23 PM
I’ve always thought what my match going experience really needs is a glass of Prosecco and a comfy padded seat. Super duper.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on April 25, 2024, 10:35:29 PM
I’ve always thought what my match going experience really needs is a glass of Prosecco and a comfy padded seat. Super duper.

It won't be Prosecco, it'll be Cava.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on April 25, 2024, 11:14:09 PM
Cava is better than Prosecco.
Title: Re: Chris Heck - President of Business Operations
Post by: Footy-Vill on April 25, 2024, 11:29:12 PM
Cava is Spanish
Prosecco is Italian.
Title: Re: Chris Heck - President of Business Operations
Post by: Pat McMahon on April 25, 2024, 11:31:24 PM
Tough one, tiki taka or catenaccio?
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on April 25, 2024, 11:32:18 PM
Cava originated in Catalonia not Spain.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 25, 2024, 11:46:29 PM
Cava is Spanish
Prosecco is Italian.

NO WAY!
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on April 25, 2024, 11:48:47 PM
Cava is Spanish
Prosecco is Italian.

NO WAY!

Wait till you hear Champagne is.......French.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on April 25, 2024, 11:50:50 PM
Cava is Spanish
Prosecco is Italian.

NO WAY!

Wait till you hear Champagne is.......French.

Fuuuuck offff! No?
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on April 25, 2024, 11:54:22 PM
I can't regard it as a clique as that suggests it's a small close-knit group of people who do not readily allow others to join them.
That is not the case as it's a league that determines who finish in the table.

If this isn’t proof that there’s no neuro-divergence here, just a big old wind up, then I don’t know what is.

My feelings exactly.
I agree with you Percy. I hope this is not considered as stalking.  :-/

Well, you’re not jabbing at me in a conversation in which I’m not involved, so no.
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on April 25, 2024, 11:57:44 PM
Peace man. Fucks sake!
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on April 26, 2024, 12:12:13 AM
Cava is Spanish
Prosecco is Italian.

NO WAY!

Wait till you hear Champagne is.......French.

Fuuuuck offff! No?

'Fraid so, I get no kick from informing you of this.
Title: Re: Chris Heck - President of Business Operations
Post by: edgysatsuma89 on April 26, 2024, 12:12:17 AM
And I thought Footy was the great healer for a minute there.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on April 26, 2024, 01:44:06 AM
Peace man. Fucks sake!

Jab.

Jab.

Someone jabs back.

‘Peace!’

Classic.
Title: Re: Chris Heck - President of Business Operations
Post by: Rory on April 26, 2024, 01:45:04 AM
Cava is better than Prosecco.

I prefer Prosecco to Champagne, but then I am from Great Barr so, y'know...
Title: Re: Chris Heck - President of Business Operations
Post by: Rory on April 26, 2024, 01:45:51 AM
Peace man. Fucks sake!

Jab.

Jab.

Someone jabs back.

‘Peace!’

Classic.

Can I jab you please, Perce?

I'm not French or anything.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on April 26, 2024, 01:57:49 AM
Peace man. Fucks sake!

Jab.

Jab.

Someone jabs back.

‘Peace!’

Classic.

Can I jab you please, Perce?

I'm not French or anything.

As long as you don’t gaslight me when I react.
Title: Re: Chris Heck - President of Business Operations
Post by: Rory on April 26, 2024, 02:00:53 AM
Peace man. Fucks sake!

Jab.

Jab.

Someone jabs back.

‘Peace!’

Classic.

Can I jab you please, Perce?

I'm not French or anything.

As long as you don’t gaslight me when I react.

*jab*

...

What are you jabbing me for? 😉

(I'm not taking sides. We should all be friends.)
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on April 26, 2024, 05:02:29 AM
Peace man. Fucks sake!

Jab.

Jab.

Someone jabs back.

‘Peace!’

Classic.
I think you are taking all of this a little too seriously.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on April 26, 2024, 07:04:30 AM
Peace man. Fucks sake!

Jab.

Jab.

Someone jabs back.

‘Peace!’

Classic.
I think you are taking all of this a little too seriously.

Of course. My fault. I reacted badly.

Textbook.
Title: Re: Chris Heck - President of Business Operations
Post by: VILLA MOLE on April 26, 2024, 08:09:23 AM
Cava is better than Prosecco.

I prefer Prosecco to Champagne, but then I am from Great Barr so, y'know...

Absolutely 💪
Title: Re: Chris Heck - President of Business Operations
Post by: stevo_st on April 26, 2024, 08:20:28 AM
A good crémant is where it’s at these days for me
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on April 26, 2024, 09:13:00 AM
Peace man. Fucks sake!

Jab.

Jab.

Someone jabs back.

‘Peace!’

Classic.
I think you are taking all of this a little too seriously.

Of course. My fault. I reacted badly.

Textbook.
I give up mate. We had an exchange about a point of grammar on which we disagreed. As it is my day, job I felt the desire to push the point. You were adamant that I was wrong and explained rightly that you too have an excellent grasp of English and have written books and other people say you are right too. I still argue that my vision of the grammar point in question is perfectly valid and have shown many examples of it.

Yes, I laboured the point and indeed teased you with it, bringing up examples of usage that illustrate my point. You obviously didn't appreciate this and reacted by reiterating your English credentials (which I have never doubted) and do you know what? I did feel you were telling me I don't know my job (I am not an encyclopaedia of grammar and linguistics but I will defend my views like you do) so I banged on about it a bit.
Now, I'm being accused of gaslighting, stalking and who knows what else. If you want to be like that then there's nothing I can do about it but I thing it is all a bit out of proportion. There have been plenty of people having ding-dongs on here over the years and people end up getting over it and getting on  for the most part.

I've asked for peace, which means I won't bring up is/are with you again as it was not my intention to be a ******. So I'm genuinely sorry if I've upset or annoyed you and hope that this will clear the air. I do not wish to fall out with you.


Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 26, 2024, 09:13:00 AM
I like an English sparkling wine. From England.
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on April 26, 2024, 09:16:46 AM
A good crémant is where it’s at these days for me
Crémant de Bourgogne. Some fantastic quality for under a tenner over here and worthy of many a Champagne. I served it at our wedding and we had 120 bottles "on ice" (do that with Champagne and you need a remortgage).
Title: Re: Chris Heck - President of Business Operations
Post by: sid1964 on April 26, 2024, 09:22:55 AM
It will be interesting to see the changes in the stadium - hopefully this will include an upgrade to the men's toliets in the lower Holte.

I don't think any money has been spent on them since the Holte End was rebuilt!!

Are they still going to use the Holte End car park as a fan zone before games?
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on April 26, 2024, 09:30:20 AM
Peace man. Fucks sake!

Jab.

Jab.

Someone jabs back.

‘Peace!’

Classic.
I think you are taking all of this a little too seriously.

Of course. My fault. I reacted badly.

Textbook.
I give up mate. We had an exchange about a point of grammar on which we disagreed. As it is my day, job I felt the desire to push the point. You were adamant that I was wrong and explained rightly that you too have an excellent grasp of English and have written books and other people say you are right too. I still argue that my vision of the grammar point in question is perfectly valid and have shown many examples of it.

Yes, I laboured the point and indeed teased you with it, bringing up examples of usage that illustrate my point. You obviously didn't appreciate this and reacted by reiterating your English credentials (which I have never doubted) and do you know what? I did feel you were telling me I don't know my job (I am not an encyclopaedia of grammar and linguistics but I will defend my views like you do) so I banged on about it a bit.
Now, I'm being accused of gaslighting, stalking and who knows what else. If you want to be like that then there's nothing I can do about it but I thing it is all a bit out of proportion. There have been plenty of people having ding-dongs on here over the years and people end up getting over it and getting on  for the most part.

I've asked for peace, which means I won't bring up is/are with you again as it was not my intention to be a ******. So I'm genuinely sorry if I've upset or annoyed you and hope that this will clear the air. I do not wish to fall out with you.




Ah come on, we is all friends....
Title: Re: Chris Heck - President of Business Operations
Post by: Sexual Ealing on April 26, 2024, 09:31:32 AM
Peace man. Fucks sake!

Jab.

Jab.

Someone jabs back.

‘Peace!’

Classic.
I think you are taking all of this a little too seriously.

Of course. My fault. I reacted badly.

Textbook.
I give up mate. We had an exchange about a point of grammar on which we disagreed. As it is my day, job
 

Erroneous comma. See me.
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on April 26, 2024, 09:33:01 AM
I like an English sparkling wine. From England.

I think I remember a Southern farmer telling me that parts of Sussex and the area around Reims are all on the same tectonic plate, which is why we can grow decent grapes for sparkling wine.
Title: Re: Chris Heck - President of Business Operations
Post by: LeeB on April 26, 2024, 09:34:11 AM
Ha!
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on April 26, 2024, 09:41:58 AM
I like an English sparkling wine. From England.

I think I remember a Southern farmer telling me that parts of Sussex and the area around Reims are all on the same tectonic plate, which is why we can grow decent grapes for sparkling wine.
They're on the same tectonic plate as Burgundy but I've yet to taste an English Chassagne-Montrachet or a Vosne-Rosmanée. :-D
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 26, 2024, 09:45:32 AM

If you want to be like that then there's nothing I can do about it but I thing think it is all a bit out of proportion. There have been plenty of people having ding-dongs on here over the years and people end up getting over it and getting on  for the most part.




D-

See me.
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on April 26, 2024, 09:47:05 AM

If you want to be like that then there's nothing I can do about it but I thing think it is all a bit out of proportion. There have been plenty of people having ding-dongs on here over the years and people end up getting over it and getting on  for the most part.




D-

See me.
FFS! :-D
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 26, 2024, 09:47:39 AM
I like an English sparkling wine. From England.

I think I remember a Southern farmer telling me that parts of Sussex and the area around Reims are all on the same tectonic plate, which is why we can grow decent grapes for sparkling wine.
They're on the same tectonic plate as Burgundy but I've yet to taste an English Chassagne-Montrachet or a Vosne-Rosmanée. :-D


Me either! Surely it's more to do with soil types and climate than tectonic plates?
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on April 26, 2024, 09:51:39 AM
It was some time ago but he definately said that the chalkiness of the ground under the soil aided drainage and encouraged good soil health.
Title: Re: Chris Heck - President of Business Operations
Post by: AV82EC on April 26, 2024, 09:57:12 AM
It’s the same strata of rock that runs from that bit of France under the channel and into the South Downs (I think they put the Channel Tunnel through it). As someone rightly mentioned it’s more soil and weather that then influences the quality. Climate Change has meant that some of the stuff coming out of Kent/Sussex and Hampshire is very very good.
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on April 26, 2024, 09:57:53 AM
Well, I hope to try an English sparkling wine one day.
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on April 26, 2024, 09:59:23 AM
Fuck me, only H&V could go from inadequate toilets, shit catering and a bollocks badge to technical grammar, Chassagne-Montrachet and tectonic plates in a few pages.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on April 26, 2024, 10:00:17 AM
I like an English sparkling wine. From England.

If the grapes are grown here, then it is English. Not to be confused with 'British' wine which is, in fact, made from imported grapes (or grape juice/concentrate) and processed here.

There are some great English wines out there,i agree. Though they can be a tad expensive.
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 26, 2024, 10:01:55 AM
Well, I hope to try an English sparkling wine one day.

You should, the top ones are excellent, although as Drummond rightly says, not cheap.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Harte on April 26, 2024, 10:09:51 AM
Cava is Spanish
Prosecco is Italian.

NO WAY!

Wait till you hear Champagne is.......French.
So where is Pomagne from...?
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 26, 2024, 10:23:32 AM
Cava is Spanish
Prosecco is Italian.

NO WAY!

Wait till you hear Champagne is.......French.
So where is Pomagne from...?

Australia.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on April 26, 2024, 10:48:11 AM
Well, I hope to try an English sparkling wine one day.

You should, the top ones are excellent, although as Drummond rightly says, not cheap.

Gusbourne is very good.
Title: Re: Chris Heck - President of Business Operations
Post by: Duncan Shaw on April 26, 2024, 10:50:46 AM
 Got my step-daughter's wedding at Denbeigh's Vineyard in Surrey next Friday, so will be trying shit-loads of it  ;D
Title: Re: Chris Heck - President of Business Operations
Post by: Steve67 on April 26, 2024, 11:46:38 AM
Got my step-daughter's wedding at Denbeigh's Vineyard in Surrey next Friday, so will be trying shit-loads of it  ;D

Enjoy Duncan.  I live in Lightwater.
Title: Re: Chris Heck - President of Business Operations
Post by: Dogtanian on April 26, 2024, 01:56:55 PM
Blue Nun is French, though, yes?
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on April 26, 2024, 02:41:02 PM
Always thought it was German but I'm normally wrong.
Title: Re: Chris Heck - President of Business Operations
Post by: ChicagoLion on April 26, 2024, 02:45:28 PM
Always thought it was German but I'm normally wrong.
Along with Liebfraumilch.
But Piat D or is French though.

 
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on April 26, 2024, 03:12:56 PM
la francais adore le piat d'or
Title: Re: Chris Heck - President of Business Operations
Post by: Bad English on April 26, 2024, 03:19:14 PM
la francais adore le piat d'or
No they bleedin' don't!
Title: Re: Chris Heck - President of Business Operations
Post by: chrisw1 on April 26, 2024, 03:32:08 PM
la francais adore le piat d'or
No they bleedin' don't!
They must have thought we were such mugs in the 80's.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on April 26, 2024, 03:55:11 PM
Peace man. Fucks sake!

Jab.

Jab.

Someone jabs back.

‘Peace!’

Classic.
I think you are taking all of this a little too seriously.

Of course. My fault. I reacted badly.

Textbook.
I give up mate. We had an exchange about a point of grammar on which we disagreed. As it is my day, job I felt the desire to push the point. You were adamant that I was wrong and explained rightly that you too have an excellent grasp of English and have written books and other people say you are right too. I still argue that my vision of the grammar point in question is perfectly valid and have shown many examples of it.

Yes, I laboured the point and indeed teased you with it, bringing up examples of usage that illustrate my point. You obviously didn't appreciate this and reacted by reiterating your English credentials (which I have never doubted) and do you know what? I did feel you were telling me I don't know my job (I am not an encyclopaedia of grammar and linguistics but I will defend my views like you do) so I banged on about it a bit.
Now, I'm being accused of gaslighting, stalking and who knows what else. If you want to be like that then there's nothing I can do about it but I thing it is all a bit out of proportion. There have been plenty of people having ding-dongs on here over the years and people end up getting over it and getting on  for the most part.

I've asked for peace, which means I won't bring up is/are with you again as it was not my intention to be a ******. So I'm genuinely sorry if I've upset or annoyed you and hope that this will clear the air. I do not wish to fall out with you.

Fair enough. I’m sorry too.

I would hate it if my taking offence meant people couldn’t strongly disagree with each other in the traditional H&V way. That’s not sarcasm by the way.

Consider me not fallen out with.

Title: Re: Chris Heck - President of Business Operations
Post by: VILLA MOLE on April 26, 2024, 04:00:42 PM
Anyway back to Heck,  how tall is he do we know ?
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on April 26, 2024, 04:07:11 PM
Blue Nun is French, though, yes?

Our French Teachers classroom had loads of empty wine bottles above the chalkboards (the boards were the rotating ones on a roller so had a large "shelf" above them). So I always though Blue Nun and Black Tower were French for ages as well as they appeared there.
Title: Re: Chris Heck - President of Business Operations
Post by: Sdwbvf on April 26, 2024, 05:39:22 PM
Just to be picky (it seems to be de riguer on here). The strata of chalk is the North Downs not South. The best sparklings are North Downs. Unfortunately i live on the chunk of North Downs that is suburban sprawl of Croydon. Got some good grapes till i copped the vines down though.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 26, 2024, 06:47:21 PM
Just to be picky (it seems to be de riguer on here). The strata of chalk is the North Downs not South. The best sparklings are North Downs. Unfortunately i live on the chunk of North Downs that is suburban sprawl of Croydon. Got some good grapes till i copped the vines down though.

No need for the opening sentence, that's a perfect post for H&V, you're absolutely right!
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on April 26, 2024, 06:50:51 PM
A good crémant is where it’s at these days for me
Crémant de Bourgogne. Some fantastic quality for under a tenner over here and worthy of many a Champagne. I served it at our wedding and we had 120 bottles "on ice" (do that with Champagne and you need a remortgage).
Yes, I like the Crémant de Bourgogne but the Crémant d'Alsace is also rather tasty and - as you say - very well-priced in France.
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on April 26, 2024, 06:53:14 PM
I like an English sparkling wine. From England.
I think I remember a Southern farmer telling me that parts of Sussex and the area around Reims are all on the same tectonic plate, which is why we can grow decent grapes for sparkling wine.
Sussex and Champagne share the same soil and chalk features; hence the success of English sparkling wines from the Sussex area.
Title: Re: Chris Heck - President of Business Operations
Post by: Des Little on April 26, 2024, 08:12:27 PM
…and that’s about all we have time for in this week’s Saturday Kitchen.
Title: Re: Chris Heck - President of Business Operations
Post by: VillaTim on April 26, 2024, 08:23:03 PM
Cava is better than Prosecco.
But worse than Perry .
Title: Re: Chris Heck - President of Business Operations
Post by: Risso on April 26, 2024, 08:25:28 PM
Just to be picky (it seems to be de riguer on here). The strata of chalk is the North Downs not South. The best sparklings are North Downs. Unfortunately i live on the chunk of North Downs that is suburban sprawl of Croydon. Got some good grapes till i copped the vines down though.

Just to be even more picky, it's 'de rigueur'. :)
Title: Re: Chris Heck - President of Business Operations
Post by: Steve67 on April 26, 2024, 08:30:05 PM
Anyway back to Heck,  how tall is he do we know ?


4 foot 7. 
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on April 26, 2024, 09:02:52 PM
Cava is better than Prosecco.

But worse than Perry .

Cómo?
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on April 26, 2024, 09:09:11 PM
Cava is better than Prosecco.

But worse than Perry .

Cómo?

Here we go, it's the Garda correcting again.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Harte on April 26, 2024, 09:09:34 PM
Cava is better than Prosecco.

But worse than Perry .

Cómo?
Tut.

Surely it's "¿Cómo?" ;)
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on April 26, 2024, 09:13:08 PM
Cava is better than Prosecco.

But worse than Perry .

Cómo?
Tut.

Surely it's "¿Cómo?" ;)

Tsk, I deliberately omitted the ¿ so some people would just make a Perry Como connection, rather than signposting it was also a pun in Spanish.
Title: Re: Chris Heck - President of Business Operations
Post by: Chris Harte on April 26, 2024, 09:14:55 PM
Cava is better than Prosecco.

But worse than Perry .

Cómo?
Tut.

Surely it's "¿Cómo?" ;)

Tsk, I deliberately omitted the ¿ so some people would just make a Perry Como connection, rather than signposting it was also a pun in Spanish.
I missed the Perry Como reference. Too young, y'see.
Title: Re: Chris Heck - President of Business Operations
Post by: Drummond on April 26, 2024, 09:17:48 PM
I was too busy seeing the Italian lakes...
Title: Re: Chris Heck - President of Business Operations
Post by: algy on April 26, 2024, 09:18:36 PM
Cava is better than Prosecco.

But worse than Perry .

Cómo?
Tut.

Surely it's "¿Cómo?" ;)

Tsk, I deliberately omitted the ¿ so some people would just make a Perry Como connection, rather than realising it was also a pun in Spanish.
It worked, BV. I assumed it was the singer until someone quoted, noticed the accent on the ó and got a bit confused. Thought maybe we'd moved on from tectonic plates to lakes.
Title: Re: Chris Heck - President of Business Operations
Post by: Percy McCarthy on April 26, 2024, 11:04:45 PM
Cava is better than Prosecco.

But worse than Perry .

Cómo?
Tut.

Surely it's "¿Cómo?" ;)

Tsk, I deliberately omitted the ¿ so some people would just make a Perry Como connection, rather than signposting it was also a pun in Spanish.
I missed the Perry Como reference. Too young, y'see.

Can you still get the number 7 bus there?
Title: Re: Chris Heck - President of Business Operations
Post by: PeterWithe on April 27, 2024, 08:06:23 AM
I like an English sparkling wine. From England.
I think I remember a Southern farmer telling me that parts of Sussex and the area around Reims are all on the same tectonic plate, which is why we can grow decent grapes for sparkling wine.
Sussex and Champagne share the same soil and chalk features; hence the success of English sparkling wines from the Sussex area.

Yes I said that somewhere, I cant find it now.
Title: Re: Chris Heck - President of Business Operations
Post by: Chap on April 27, 2024, 09:29:17 AM
Don’t forget Babycham!

I’ll get me coat!
Title: Re: Chris Heck - President of Business Operations
Post by: Mister E on April 27, 2024, 09:43:48 AM
I like an English sparkling wine. From England.
I think I remember a Southern farmer telling me that parts of Sussex and the area around Reims are all on the same tectonic plate, which is why we can grow decent grapes for sparkling wine.
Sussex and Champagne share the same soil and chalk features; hence the success of English sparkling wines from the Sussex area.
Yes I said that somewhere, I cant find it now.
You did, but I only saw it after I'd posted.
Title: Re: Chris Heck - President of Business Operations
Post by: pauliewalnuts on April 27, 2024, 09:47:12 AM
Imagine our contract ripping-up, business overlord Chris Heck thinking “I wonder what the fans think about me” and stumbling on this thread.
Title: Re: Chris Heck - President of Business Operations
Post by: Brazilian Villain on April 27, 2024, 10:06:44 AM
Don’t forget Babycham!

No chance, he co-sings the title track on one of my favourite albums.

Title: Re: Chris Heck - President of Business Operations
Post by: N'ZMAV on April 27, 2024, 10:14:46 AM
Imagine our contract ripping-up, business overlord Chris Heck thinking “I wonder what the fans think about me” and stumbling on this thread.
he don't give a fuck.

Sadly, it may be better all round if he did.
Title: Re: Chris Heck - President of Business Operations
Post by: algy on April 27, 2024, 10:49:27 AM
Imagine our contract ripping-up, business overlord Chris Heck thinking “I wonder what the fans think about me” and stumbling on this thread.
He'd kick our collective back doors in.
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on April 27, 2024, 10:53:50 AM
Imagine our contract ripping-up, business overlord Chris Heck thinking “I wonder what the fans think about me” and stumbling on this thread.

"Hmmm, all the fans seem to like sparkling wine, I wonder how much we can charge for that"
Title: Re: Chris Heck - President of Business Operations
Post by: Villan82 on April 27, 2024, 10:54:01 AM
i am deluded but for months I have been hoping there will be a club statement in June thanking him for his service and announcing that he is moving to a new opportunity.
Title: Re: Chris Heck - President of Business Operations
Post by: Ducksworthy on April 27, 2024, 07:25:47 PM
Man of the people Chris on the buses this evening:

https://x.com/chrisheck76/status/1784274359495876998
Title: Re: Chris Heck - President of Business Operations
Post by: Somniloquism on April 27, 2024, 07:29:25 PM
Did he gets childrens discount?
Title: Re: Chris Heck - President of Business Operations
Post by: VILLA MOLE on April 27, 2024, 07:45:16 PM
i hate you Butler
SimplePortal 2.3.6 © 2008-2014, SimplePortal