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Author Topic: Chris Heck - President of Business Operations  (Read 475978 times)

Online LeeB

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Re: Chris Heck - President of Business Operations
« Reply #3810 on: September 27, 2024, 01:42:11 PM »
I know people are always moaning about getting in/out of Villa Park, but to me it's never been any different.

I live down in Kidderminster and from your standard 3pm Saturday kick-off, I'm home on the dot by 6pm, via M6>M5 - Never leave the ground early either, so I'm properly 'in the rush' if you like.

Of most grounds I've been too, it's always a pain in the arse. Never going to be straightforward when there are 40k+ people trying to exit a single area.

Regarding the clamour for a new ground - Be careful what you wish for. I'd rather sit in traffic a bit longer and watch my team plying their trade at the majestic Villa Park, rather than some souless bowl shoehorned in elsewhere.

This would have always been my view, but now I think I'd rather a well appointed soulless bowl.


Online Tony Daleys Shorts

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Re: Chris Heck - President of Business Operations
« Reply #3811 on: September 27, 2024, 01:44:13 PM »
I do think it’s a generational thing, I moan about the whole experience to my Sons who are late teens, early twenties and they either just don’t get it or don’t care. They basically tell me to shut the fuck up and enjoy the day.

Online kippaxvilla2

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Re: Chris Heck - President of Business Operations
« Reply #3812 on: September 27, 2024, 01:59:03 PM »
I'll be going for mine later. It's blood expensive and Prem matches are hard to get to with my lad...so want to take him to as many CL matches as possible.

You literally need a transfusion it seems to get to a match these days.

Offline Ads

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Re: Chris Heck - President of Business Operations
« Reply #3813 on: September 27, 2024, 01:59:20 PM »
I struggle to think of too many grounds that aren't a faff. Perhaps Goodison because I just get an Uber.

Online eamonn

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Re: Chris Heck - President of Business Operations
« Reply #3814 on: September 27, 2024, 02:13:40 PM »
I do think it’s a generational thing, I moan about the whole experience to my Sons who are late teens, early twenties and they either just don’t get it or don’t care. They basically tell me to shut the fuck up and enjoy the day.

Fair play to them. I hope they don't curse at their dad, though.

Online AV82EC

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Re: Chris Heck - President of Business Operations
« Reply #3815 on: September 27, 2024, 02:19:17 PM »
I do think it’s a generational thing, I moan about the whole experience to my Sons who are late teens, early twenties and they either just don’t get it or don’t care. They basically tell me to shut the fuck up and enjoy the day.

I get the distinct impression Gen Z see things very differently to many of us predominantly Boomer/Gen X old farts on here.

Online London Villan

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Re: Chris Heck - President of Business Operations
« Reply #3816 on: September 27, 2024, 02:31:06 PM »
I think they are more prepared to put up with shit customer service as it's so much more common in every walk of like now.

So much self-serve,do it yourself, but at premium prices.

Offline Hookeysmith

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Re: Chris Heck - President of Business Operations
« Reply #3817 on: September 27, 2024, 03:02:19 PM »
This is not to support the villa pricing but this morning i was in a queue trying to get Ricky Gervais tickets.

They were all advertised between £51 - £53 (i knew that they would relate to probably 10% of the capacity) but was prepared to pay a little more.

28 mins in the queue and it advised me i am in and have 10 mins to make my purchase or i go back to the line, nothing like pressurised sales!

Once in no tickets on the dates i can attend at any price but a lovely little banner directed me to the VIP deluxe tickets that were available at £347 ea.

So i came off that and the next ticket site i tried - exactly the same , albeit a slightly longer queue wait.

Its not just Villa - every fucker is trying to shaft everyone

Offline Nev

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Re: Chris Heck - President of Business Operations
« Reply #3818 on: September 27, 2024, 03:08:30 PM »
This is not to support the villa pricing but this morning i was in a queue trying to get Ricky Gervais tickets.

They were all advertised between £51 - £53 (i knew that they would relate to probably 10% of the capacity) but was prepared to pay a little more.

28 mins in the queue and it advised me i am in and have 10 mins to make my purchase or i go back to the line, nothing like pressurised sales!

Once in no tickets on the dates i can attend at any price but a lovely little banner directed me to the VIP deluxe tickets that were available at £347 ea.

So i came off that and the next ticket site i tried - exactly the same , albeit a slightly longer queue wait.

Its not just Villa - every fucker is trying to shaft everyone

See my post in the music section about trying to get Iron Maiden tickets.

Online Clampy

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Re: Chris Heck - President of Business Operations
« Reply #3819 on: September 27, 2024, 03:11:42 PM »
This is not to support the villa pricing but this morning i was in a queue trying to get Ricky Gervais tickets.

They were all advertised between £51 - £53 (i knew that they would relate to probably 10% of the capacity) but was prepared to pay a little more.

28 mins in the queue and it advised me i am in and have 10 mins to make my purchase or i go back to the line, nothing like pressurised sales!

Once in no tickets on the dates i can attend at any price but a lovely little banner directed me to the VIP deluxe tickets that were available at £347 ea.

So i came off that and the next ticket site i tried - exactly the same , albeit a slightly longer queue wait.

Its not just Villa - every fucker is trying to shaft everyone

See my post in the music section about trying to get Iron Maiden tickets.

Scandalous. I'd run to the hills.

Offline Drummond

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Re: Chris Heck - President of Business Operations
« Reply #3820 on: September 27, 2024, 03:55:06 PM »
This is not to support the villa pricing but this morning i was in a queue trying to get Ricky Gervais tickets.

They were all advertised between £51 - £53 (i knew that they would relate to probably 10% of the capacity) but was prepared to pay a little more.

28 mins in the queue and it advised me i am in and have 10 mins to make my purchase or i go back to the line, nothing like pressurised sales!

Once in no tickets on the dates i can attend at any price but a lovely little banner directed me to the VIP deluxe tickets that were available at £347 ea.

So i came off that and the next ticket site i tried - exactly the same , albeit a slightly longer queue wait.

Its not just Villa - every fucker is trying to shaft everyone

See my post in the music section about trying to get Iron Maiden tickets.

Bloody hell, you really are a masochist.

Online TonyD

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Re: Chris Heck - President of Business Operations
« Reply #3821 on: September 27, 2024, 04:28:36 PM »
I know people are always moaning about getting in/out of Villa Park, but to me it's never been any different.

I live down in Kidderminster and from your standard 3pm Saturday kick-off, I'm home on the dot by 6pm, via M6>M5 - Never leave the ground early either, so I'm properly 'in the rush' if you like.

Of most grounds I've been too, it's always a pain in the arse. Never going to be straightforward when there are 40k+ people trying to exit a single area.

Regarding the clamour for a new ground - Be careful what you wish for. I'd rather sit in traffic a bit longer and watch my team plying their trade at the majestic Villa Park, rather than some souless bowl shoehorned in elsewhere.

This would have always been my view, but now I think I'd rather a well appointed soulless bowl.


They could build a 4 sided new ground.  Doesn’t have to be a soulless bowl. 

Online LeeB

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Re: Chris Heck - President of Business Operations
« Reply #3822 on: September 27, 2024, 04:31:29 PM »
I know people are always moaning about getting in/out of Villa Park, but to me it's never been any different.

I live down in Kidderminster and from your standard 3pm Saturday kick-off, I'm home on the dot by 6pm, via M6>M5 - Never leave the ground early either, so I'm properly 'in the rush' if you like.

Of most grounds I've been too, it's always a pain in the arse. Never going to be straightforward when there are 40k+ people trying to exit a single area.

Regarding the clamour for a new ground - Be careful what you wish for. I'd rather sit in traffic a bit longer and watch my team plying their trade at the majestic Villa Park, rather than some souless bowl shoehorned in elsewhere.

This would have always been my view, but now I think I'd rather a well appointed soulless bowl.


They could build a 4 sided new ground.  Doesn’t have to be a soulless bowl. 

They could, but where do you see that now? No chance anyone would build a big new stadium at a huge cost and leave the 4 corners empty for aesthetic purposes.

Offline Skerra

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Re: Chris Heck - President of Business Operations
« Reply #3823 on: September 27, 2024, 04:32:29 PM »
If the club are trying to get rid of us fans that have had season tickets for many years, they’re going about it in the right way. I feel so disassociated from the club and, this just seems to be getting worse match by match. Will probably be my last season, as a season ticket holder, which should help them with at least one new tourist to take my place. In view of the CL prices, I have decided to boycott all cup matches. Just my little protest but, makes me feel a bit better.

Offline Ads

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Re: Chris Heck - President of Business Operations
« Reply #3824 on: September 27, 2024, 04:40:30 PM »
Why would the club want to get rid of season ticket holders?

 


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