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Author Topic: Chris Heck - President of Business Operations  (Read 475838 times)

Online Duncan Shaw

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Re: Chris Heck - President of Business Operations
« Reply #3735 on: September 25, 2024, 11:28:11 AM »
Having empty seats in the stands when we are performing as we are on the pitch is, quite frankly, unforgiveable - whichever way you look at it.  Denying fans the opportunity to support the team purely at the altar of greed is not a good look at all.
This is the post that has hit the nail on the head for me.  Should be shared wide and far.

Offline CLEEVE

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Re: Chris Heck - President of Business Operations
« Reply #3736 on: September 25, 2024, 11:37:44 AM »
Heck actually posted a picture of the current north stand once the Adidas logo was added (with seats that are cutting people) and put 'progress' if he thinks this is progress then we are in the shit . 

Something needs to change

Offline Ads

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Re: Chris Heck - President of Business Operations
« Reply #3737 on: September 25, 2024, 11:40:11 AM »
My season ticket worked on Saturday via NFC, my son's did not and required the QR code. Same phone. I am not convinced operator error is the issue.

I've yet to attend anywhere, football or otherwise where NFC/QR code access doesn't increase queue time.

Online LeeB

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Re: Chris Heck - President of Business Operations
« Reply #3738 on: September 25, 2024, 11:40:49 AM »
Heck actually posted a picture of the current north stand once the Adidas logo was added (with seats that are cutting people) and put 'progress' if he thinks this is progress then we are in the shit . 

Something needs to change

Yeah, 'progress' is my seat now being wedged in just under the roof in the North Stand on the bit where I used to put my coat and any drinks previously.

Offline Drummond

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Re: Chris Heck - President of Business Operations
« Reply #3739 on: September 25, 2024, 12:12:50 PM »
Heck actually posted a picture of the current north stand once the Adidas logo was added (with seats that are cutting people) and put 'progress' if he thinks this is progress then we are in the shit . 

Something needs to change

Yeah, 'progress' is my seat now being wedged in just under the roof in the North Stand on the bit where I used to put my coat and any drinks previously.

Fuckers. Imagine having to hold your own coat. We're going to the dogs (if not the bogs) I tell you.

Online Brazilian Villain

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Re: Chris Heck - President of Business Operations
« Reply #3740 on: September 25, 2024, 12:15:54 PM »
Heck actually posted a picture of the current north stand once the Adidas logo was added (with seats that are cutting people) and put 'progress' if he thinks this is progress then we are in the shit . 

Something needs to change

Yeah, 'progress' is my seat now being wedged in just under the roof in the North Stand on the bit where I used to put my coat and any drinks previously.

Fuckers. Imagine having to hold your own coat. We're going to the dogs (if not the bogs) I tell you.

Lee likes to have somewhere to put his coat and drinks so he can conspicuously applaud Heck as he makes his way to the Directors' Box.

Online LeeB

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Re: Chris Heck - President of Business Operations
« Reply #3741 on: September 25, 2024, 12:19:48 PM »
Honestly, imagine Volkswagon having the idea of putting 2 seats on the parcel shelf in a Golf and calling it a 7 seater and you're close to what they've done.

Offline Drummond

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Re: Chris Heck - President of Business Operations
« Reply #3742 on: September 25, 2024, 12:24:28 PM »
Sounds like you had GA+ already if you had your own parcel shelf.

Offline Des Little

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Re: Chris Heck - President of Business Operations
« Reply #3743 on: September 25, 2024, 01:19:31 PM »
I used to have GA+ when the Trinity first opened, I sat right next to the vomitory (nice), and the steward used to bring up a bag of unsold pies to us just after half time.  Happy times.

Online Brazilian Villain

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Re: Chris Heck - President of Business Operations
« Reply #3744 on: September 25, 2024, 02:23:17 PM »
And people still have the temerity to complain about our GA+ offerings. https://x.com/Copa90/status/1838930701934067803

Online LeeB

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Re: Chris Heck - President of Business Operations
« Reply #3745 on: September 25, 2024, 02:26:51 PM »
And people still have the temerity to complain about our GA+ offerings. https://x.com/Copa90/status/1838930701934067803

Much like many a teacher reading out the register in my youth, they have the 'r' and the 'y' the wrong way around.

Online Brazilian Villain

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Re: Chris Heck - President of Business Operations
« Reply #3746 on: September 25, 2024, 04:45:38 PM »
And people still have the temerity to complain about our GA+ offerings. https://x.com/Copa90/status/1838930701934067803

Much like many a teacher reading out the register in my youth, they have the 'r' and the 'y' the wrong way around.

My cousins don't have that issue as they spell it with 'ei' rather than a 'y'.

Online eamonn

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Re: Chris Heck - President of Business Operations
« Reply #3747 on: September 25, 2024, 05:39:36 PM »
Da fuq is nfc ?

Offline Nii Lamptey

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Re: Chris Heck - President of Business Operations
« Reply #3748 on: September 25, 2024, 06:27:11 PM »
Da fuq is nfc ?

'Near field communication' - The tech behind mobile phone contactless payments, etc  🥸

Offline exigo

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Re: Chris Heck - President of Business Operations
« Reply #3749 on: September 25, 2024, 07:39:18 PM »
The queues stuff will ease in a few games, what wont get better is the feeling that once again, the club have introduced this to take something away from us. The ability to pass on tix easily if we cant go.

To he fair to the club I believe this is mandated across the whole league, fir reasons that are unclear.

You are right, all clubs have committed to this within 2 years. But the reasons are perfectly clear, none of the clubs want me to be able to pass my ticket to you to use for nothing if I cant go. They want you to pay £150 for my ticket from them, and they'll throw in a cheese roll.

I DMed Villa support on Monday morning to do exactly this, and they transferred it inside an hour. No charge. No issue. It was clarified at the start of the season that it was legit to reassign your season ticket for a game you can't make.

 


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