Chris Heck - President of Business Operations

[LeeB]

The queues stuff will ease in a few games, what wont get better is the feeling that once again, the club have introduced this to take something away from us. The ability to pass on tix easily if we cant go.

To he fair to the club I believe this is mandated across the whole league, fir reasons that are unclear.

[olaftab]

39,978 is on a few pages now. That is dreadful, frankly.

Yep , and that lies at the door of one employee of Aston Villa Football Club.

On the face of it yes. Heck will be looking at gate receipts and all the add ons to determine if it’s that bad. Assume it’s a loss of £100k on gate receipts alone, will the hospitality packages make up the shortfall?

Obviously not as almost all the 2000+ plus empty seats were  GA+ set-aside seats. Hospitality packages are not selling.

[Ads]

There's a 1 in 95 million chance of having the same attendance against the Wolves, roughly 35 home games apart, with the same number of season ticket holders and same number of away fans.

[Des Little]

Having empty seats in the stands when we are performing as we are on the pitch is, quite frankly, unforgiveable - whichever way you look at it.  Denying fans the opportunity to support the team purely at the altar of greed is not a good look at all.

[amfy]

Without getting too forensic about this, but wasn't one of the contributing factors to Hillsborough a lack of capacity at the turnstiles which caused a dangerous build-up of fans outside the stadium. Fast forward to the Champions League final a couple of years ago when Liverpool fans again had issues with the capacity of turnstiles.

The problems at Villa Park this season have been when the weather is good too - imagine standing outside for 40 minutes in the freezing rain - hardly ideal for younger and older fans, even more so when the previous system worked efficiently.

It's another backward step by the club.

When I was outside after 3pm people were shouting ‘Just open the gates!’ ….everyone saying amongst themselves ‘it’s not as if we’d be stood here for this long without tickets..’
I know the whole set up of the Holte End is different to Hillsborough, but I found it chilling tbh.

[London Villan]

I don't think people would be quite so patient if it hammering down with rain or freezing cold.

[Chico Hamilton III]

I don't think people would be quite so patient if it hammering down with rain or freezing cold.

Or if an early goal was scored while people were stuck outside.

[LeeB]

Maybe someone needs to have a word with the police about dangerous situations that the company holding the large scale event seem to be doing little to resolve.

[Gareth]

Without getting too forensic about this, but wasn't one of the contributing factors to Hillsborough a lack of capacity at the turnstiles which caused a dangerous build-up of fans outside the stadium. Fast forward to the Champions League final a couple of years ago when Liverpool fans again had issues with the capacity of turnstiles.

The problems at Villa Park this season have been when the weather is good too - imagine standing outside for 40 minutes in the freezing rain - hardly ideal for younger and older fans, even more so when the previous system worked efficiently.

It's another backward step by the club.

When I was outside after 3pm people were shouting ‘Just open the gates!’ ….everyone saying amongst themselves ‘it’s not as if we’d be stood here for this long without tickets..’
I know the whole set up of the Holte End is different to Hillsborough, but I found it chilling tbh.

At the Arsenal game whilst we were waiting outside I was saying to those around me to brace themselves if that walk on music booms out because there could be a surge from behind as one of two pissed people were already jostling trying to get through the queues….it was potentially very dangerous

[Stinkin_Thinkin]

I have a sneaking suspision the main cause of the queue is operator error...nfc is disabled or something like that. Blokes of a certain age use a phone as a phone with a bit of perving at naked women thrown in. Unless you've been to stadium concerts nfc is something people turn off to preserve battery life, like bluetoof and all the other bullshit running in the background.

[PeterWithe]

The queues stuff will ease in a few games, what wont get better is the feeling that once again, the club have introduced this to take something away from us. The ability to pass on tix easily if we cant go.

To he fair to the club I believe this is mandated across the whole league, fir reasons that are unclear.

You are right, all clubs have committed to this within 2 years. But the reasons are perfectly clear, none of the clubs want me to be able to pass my ticket to you to use for nothing if I cant go. They want you to pay £150 for my ticket from them, and they'll throw in a cheese roll.

[LeeB]

The queues stuff will ease in a few games, what wont get better is the feeling that once again, the club have introduced this to take something away from us. The ability to pass on tix easily if we cant go.

To he fair to the club I believe this is mandated across the whole league, fir reasons that are unclear.

You are right, all clubs have committed to this within 2 years. But the reasons are perfectly clear, none of the clubs want me to be able to pass my ticket to you to use for nothing if I cant go. They want you to pay £150 for my ticket from them, and they'll throw in a cheese roll.

Yes sorry of course the reasons are clear, I meant I haven't seen any weak-as-piss excuse rolled out to justify it.

[PeterWithe]

The queues stuff will ease in a few games, what wont get better is the feeling that once again, the club have introduced this to take something away from us. The ability to pass on tix easily if we cant go.

To he fair to the club I believe this is mandated across the whole league, fir reasons that are unclear.

You are right, all clubs have committed to this within 2 years. But the reasons are perfectly clear, none of the clubs want me to be able to pass my ticket to you to use for nothing if I cant go. They want you to pay £150 for my ticket from them, and they'll throw in a cheese roll.

Yes sorry of course the reasons are clear, I meant I haven't seen any weak-as-piss excuse rolled out to justify it.

Progress innit.

'People fascinated by the idea of progress never suspect that every step forward is also a step on the way to the end'

[LeeB]

True dat.

[dekko]

I have a sneaking suspision the main cause of the queue is operator error...nfc is disabled or something like that. Blokes of a certain age use a phone as a phone with a bit of perving at naked women thrown in. Unless you've been to stadium concerts nfc is something people turn off to preserve battery life, like bluetoof and all the other bullshit running in the background.

I'm pretty good with technology (its my day job) and I had no idea until just before the 2nd game that with my phone you've actually gotta go into the settings and turn NFC on manually.

Still had problems with the turnstile itself mind (it accepted the ticket but then the gate wouldnt open etc).