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Author Topic: Chris Heck - President of Business Operations  (Read 475655 times)

Offline Rory

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Re: Chris Heck - President of Business Operations
« Reply #3660 on: September 24, 2024, 01:04:41 AM »
Loads of hospitality left for the Munich game.
They would have sold it out at last season’s prices.

There is a new place in the Witton Lane called The Aston.     Looks nice.

But it is a grand a seat.  £1,080 for one game.    What the actual fuck.   Who is going to pay that?

Risso 😉

Offline purpletrousers

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Re: Chris Heck - President of Business Operations
« Reply #3661 on: September 24, 2024, 01:36:44 AM »
Where is confirmation of this ? I actually had an email response from lee this afternoon stating that my complaint had been logged?

Was thinking the same, we exchanged texts end of Friday:

My haranguing (read very politely following up) where face painters were going to be. as it turned out, they were not going to be anywhere as promised, including to a 3 and 5yo.(Heck out etc).

You may not be surprised my last minute effort against the clock in the car before the schlepp to the ground resulted in tears from my eldest little AV🥲, though my youngest was more accepting.
My Halloween efforts have gone down exceptionally well but a true artist needs time blah blah.


Back to the off topic; Lee indeed appreciated the positive feedback for fielding the recent sh*tshow. 

Offline adrenachrome

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Re: Chris Heck - President of Business Operations
« Reply #3662 on: September 24, 2024, 01:41:11 AM »
Loads of hospitality left for the Munich game.
They would have sold it out at last season’s prices.

There is a new place in the Witton Lane called The Aston.     Looks nice.

But it is a grand a seat.  £1,080 for one game.    What the actual fuck.   Who is going to pay that?

Risso 😉

That's a cracker!

Seriously, though, has Heck considered donating these ticket to Labour Party Cabinet members? Rachel Reeves would be up for it, and Jessie Phillips says it fine and dandy. A bit on influence for ground redevelopment issues and suchlike would not go amiss.

Gotta grease dem wheels.

Offline Risso

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Re: Chris Heck - President of Business Operations
« Reply #3663 on: September 24, 2024, 09:10:40 AM »
Loads of hospitality left for the Munich game.
They would have sold it out at last season’s prices.

There is a new place in the Witton Lane called The Aston.     Looks nice.

But it is a grand a seat.  £1,080 for one game.    What the actual fuck.   Who is going to pay that?

Risso 😉

Not guilty your honour! That's what they were trying to charge us, which is more than double for the same thing last year, so they were politely invited to poke it.

Offline Ads

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Re: Chris Heck - President of Business Operations
« Reply #3664 on: September 24, 2024, 09:20:50 AM »
217 hospitality tickets left.

Offline Risso

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Re: Chris Heck - President of Business Operations
« Reply #3665 on: September 24, 2024, 09:28:42 AM »
217 hospitality tickets left.

Be interesting to see how many GA+ season tickets are left unsold after the deadline to buy those passes.

Offline Ads

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Re: Chris Heck - President of Business Operations
« Reply #3666 on: September 24, 2024, 09:30:19 AM »
I've just seen that Platinum Plus that makes you buy a further GA+/Hospitality seat for another fixture.
« Last Edit: September 24, 2024, 10:06:35 AM by Ads »

Offline Dogtanian

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Re: Chris Heck - President of Business Operations
« Reply #3667 on: September 24, 2024, 09:31:12 AM »
I've fallen into the trap of counting those tickets before, only to find they keep changing and more being added.

There's definitely something going on, either with people getting their seats held and then declining them, or something to give the illusion there are less available to convince people to buy no or miss out.

Offline The Edge

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Re: Chris Heck - President of Business Operations
« Reply #3668 on: September 24, 2024, 10:03:55 AM »
 2,000 empty seats for a local derby and struggling to sell out when the team is playing in the bloody Champions League against Bayern Munich should have alarm bells ringing loud and clear for our owners. I don't buy the excuse that we have to satisfy ffp because other clubs have managed it without the need to alienate the fanbase with an exorbitant pricing policy. As you may be able to guess I'm fuming that i will have to settle for watching Villa v Bayern on TV in the knowledge that there may well be empty seats in the ground that I'm priced out of buying.
« Last Edit: September 24, 2024, 12:19:19 PM by The Edge »

Offline exigo

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Re: Chris Heck - President of Business Operations
« Reply #3669 on: September 24, 2024, 10:44:42 AM »
Where is confirmation of this ? I actually had an email response from lee this afternoon stating that my complaint had been logged?

Was thinking the same, we exchanged texts end of Friday:

My haranguing (read very politely following up) where face painters were going to be. as it turned out, they were not going to be anywhere as promised, including to a 3 and 5yo.(Heck out etc).

You may not be surprised my last minute effort against the clock in the car before the schlepp to the ground resulted in tears from my eldest little AV🥲, though my youngest was more accepting.
My Halloween efforts have gone down exceptionally well but a true artist needs time blah blah.


Back to the off topic; Lee indeed appreciated the positive feedback for fielding the recent sh*tshow. 

He's leaving some point in November. Would be nice if we could all send him positive emails wishing him well in that time, god knows he's earned it.

Offline purpletrousers

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Re: Chris Heck - President of Business Operations
« Reply #3670 on: September 24, 2024, 11:34:17 AM »
Thanks Exigo. I agree, though wary of bombarding further, but why not!

I’ve really appreciated him.

Offline exigo

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Re: Chris Heck - President of Business Operations
« Reply #3671 on: September 24, 2024, 11:37:38 AM »
He's confirmed he's here until the end of November.

Offline sid1964

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Re: Chris Heck - President of Business Operations
« Reply #3672 on: September 24, 2024, 11:46:16 AM »
Just completed the questionnaire from the Villa about my match day experience on Saturday - it will be interesting to see what the feedback is from the Villa fans

Offline chrisw1

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Re: Chris Heck - President of Business Operations
« Reply #3673 on: September 24, 2024, 11:55:45 AM »
Just completed the questionnaire from the Villa about my match day experience on Saturday - it will be interesting to see what the feedback is from the Villa fans

Other than the lower Holte access, were there any other problems on Saturday?  Holte Upper seemed to run as smoothly as any other matchday really.  So however I feel about the empty seats, catering and ticket prices etc, I can't say there was anything bad about my experience tbf.

Online andyh

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Re: Chris Heck - President of Business Operations
« Reply #3674 on: September 24, 2024, 12:11:13 PM »
Just completed the questionnaire from the Villa about my match day experience on Saturday - it will be interesting to see what the feedback is from the Villa fans

Other than the lower Holte access, were there any other problems on Saturday?  Holte Upper seemed to run as smoothly as any other matchday really.  So however I feel about the empty seats, catering and ticket prices etc, I can't say there was anything bad about my experience tbf.
DE upper was fine at 2:30 too, although there was a latecomer who said there were queues at 3pm to get in
« Last Edit: September 24, 2024, 12:12:57 PM by andyh »

 


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