Chris Heck - President of Business Operations

[Ads]

I was complaint 595 for the July-September period when I moaned on the 4th. 400 odd complaints added in 2 days is pretty atrocious for a small operation like we are. I bet Ryan Air get fewer.

[VillaTim]

I think fleecing the disabled is beyond the pale. I'm fairly certain the disability living allowance (or whatever its called nowadays) hasn't doubled over the summer!

Same with OAP's and kids in Zone 1

[john e]

revenues will go up this year anyway with or without Heck thanks to Unai Emery getting us in the champs league
there’s a few million extra right there that will show on the accounts and that clown will be taking credit for it no doubt

The bloke is an absolute arse and needs to fuck off back to America
It’s not just about the 4 Champions League games that may or may not sell out It’s about the whole central emphasis of moving out traditional fans for the corporate day trippers Tourists whatever you want to call them and basically replacing one with the other because there’s more money in it

Some people on here think he’s a clever bloke that knows what he’s doing I think he’s an absolute twat that is taking us down the wrong road

[Dogtanian]

President of Bandit Operations.

[Chip Butty 111]

We really need some kind of joint statement from all the fan groups to highlight exactly what is happening at Villa at the moment under Heck's reign.  The press are on our side over the CL tickets, we should be highlighting everything that's going on and putting some pressure on getting him out.  Just in the last 12 months we have:

Cancellation of North Stand rebuild
Removal of Holte Suite from general supporters
Seats in all areas being converted to GA+
ST holders being moved to accommodate GA+ and corporate
Badge fiasco
General treatment of fan consultation group
Massive uplift in ST prices
Doubling price of parking for disabled supporters
Non-existant seats being sold
Toilets covered in piss and a ground not ready for the first game of the season
Turnstile chaos v Arsenal
Champions League ticket prices

Heck was cut a lot of slack over the commercial deals, but even then the big uplift in front of shirt sponsor has only come about because we have a gambling company desperate to get on a CL club shirt before the ban on their sponsorship comes into place, and Adidas may well have ended up happening anyway thanks to the way things have moved on the pitch.  I just don't see any evidence that he is anything other than a complete fuck-up who is destroying all of the positivity of the last 2 years.

I had to go and get a coffee and calm down a bit when the disabled parking info came up...
The guy is stinking the place out now.

[VillaTim]

What an absolute Parasite this Heck  is

[PeterWithesShin]

Depends on what his remit is from the owners. If it's 'increase revenues and bollocks to the fans' then he's doing a good job as per their instructions. I don't like him so i'm not defending him, just that we don't know how far up the chain this stuff originated.

[Ads]

If you want tourists, build space for them and charge Tarquin what you want while delivering a premium service. The rest of us would enjoy the basics; space on the concourse, readily accessible food/beverages, clean and serviceable toilets. It's real budget stuff for most football fans, it shouldn't be hard.

Putting lipstick on the pig that is Villa Park is risible. The past couple of days with the Champions League pricing, ripping off disabled fans is utterly atrocious.

[martyn ellis]

One thing that doesn't seem to have come up is any information on the stance of our owners. They have been generally lauded in the press and by other commentators regarding their devotion and dedication to the club, there monetary investment, their decisive action in sacking Gerrard and appointing Emery, their 'in it for the long haul' attitude. Given all that positivity, I'm surprised at their apparent lack of comment or action in the light of the coverage that these price increases have received. One would assume that they will feel the criticism of Villa as a club as a result of these actions and that it will hurt.
(Just noted that this may be partially covered in the NSWE Investment thread - if so, then apologies.

[Drummond]

You can see the logic behind increases in ticket prices, i.e. revenue, PSR etc. (no not excusing it) But £190 each for a few disabled spaces? That'll raise a few thousand. It just doesn't affect that many people at all.

[VillaTim]

If being "successful" (we still haven't actually won anything)  means rinsing disabled fans and OAP's / kids etc i'd rather return to being shite.

[Risso]

Heck is the worst kind of scum. There's needs to be a loud and continuous chant of "Chris Heck, is a wanker" at the next home game.

[Villan82]

Just see the latest. I think Heck has knocked the stuffing out of me, I think I am throwing in the towel. It's not worth it, they can't be supported.

[Stu82]

He’s ripping us off
He’s ripping us off
Christopher Heck is ripping us off.

Wading through piss
We’re wading through piss
Chris heck
We’re wading through piss.

[Stu]

Just see the latest. I think Heck has knocked the stuffing out of me, I think I am throwing in the towel. It's not worth it, they can't be supported.

Yeah, was thinking about going to a CL game but I can't hand over my cash when the club is behaving this way.