Season Tickets

[PeterWithe]

Nor me.

In the past I think I’ve been able to print out a physical ticket from my ST part of the website, but the Arsenal game isn’t on there.

Any ideas how to do this without calling them up?

[VillaTim]

If we are moving to encrypted digital tickets (lots of prem clubs are and LiveNation acts etc) it won't be possible

[PeterWithe]

Looks like you can by hitting ‘distribute ticket’ option next to the game you can’t make, but the Arsenal game isn’t listed.

[john e]

I have 3 season tickets I’m thinking off downloading them onto the wallets of some old spare phones we have kicking about so they can be interchanged if a different family member goes

I’m no techy so is this a viable option ?

[Nev]

A couple of mates have had "tickets" added to their accounts with constantly updating QR codes, there is no reference to the season as in 24/25 or anything like that. Others of us who purchased at the same time have had nothing, very odd.

[sid1964]

Man Utd - season ticket holder, was telling me that his season ticket has been added to his "wallet on his phone" for each game there is a new code, and this code will only become live 3 hours before the game kicks off.

He also told me that he has to attend 16 of the 19 premier league home games, if he does not attend the games then the club will not allow him to re-new his season ticket.

[PeterWithe]

Anyone got an email address for the ticket office please?

[PeterWithe]

I think ST holders will find it a very frustrating experience this season trying to make use of their tix when they cant go, very frustrating. In any other business transaction I'd tell them to shove it and Ill go elsewhere.

[frank black]

Have people received their season tickets on their phones now ?

We havent yet

I have mine ( I think) doesn’t state 24/25. Won’t let me add it to my iPhone wallet. But I believe the club are aware of this issue.

[HolteL4]

Anyone got an email address for the ticket office please?

Don't bother as this is all you'll get, I got this from the avfc support on twitter 3 times and when I emailed them instead also mentioning that I wasn't happy with a clear copy and paste response I got the exact same response so they obviously don't read your email just see season ticket then send this response.

We can confirm that digital season tickets will not be available to download straight after purchase.

Supporters will receive a link to their digital season ticket to add it to an Apple or Google wallet before the start of the new season.

fancomplaints@avfc.co.uk email this like I have if we all do they might actually improve. Digital Tickets are meant to be faster get a train ticket and it's on your phone in minutes the speed Villa are working is completely unacceptable for the amount of money we've all paid.

[Dogtanian]

I won’t start worrying till the day before Arsenal.

[Bent Neilsens Screamer]

So, this isn’t season ticket but just generally.
I’ve downloaded my Arsenal ticket into my wallet, if I were unable to go could I forward the email onto someone else for them to download it and use, or does it only allow you to do it once?

[PeterWithe]

So, this isn’t season ticket but just generally.
I’ve downloaded my Arsenal ticket into my wallet, if I were unable to go could I forward the email onto someone else for them to download it and use, or does it only allow you to do it once?

I don’t think anyone knows as they haven’t said, but from other clubs, it appears that the technology is there and is being used that the code embedded in it changes all the time up to KO.

With the caveat that I don’t really understand technology. I fear change.

[Towser]

My Wife and I both had emails refusing us a physical season ticket. No real explanation and  not even the offer to pay the £20

[PeterWithe]

My Wife and I both had emails refusing us a physical season ticket. No real explanation and  not even the offer to pay the £20

Same here. I’m going to kick up a fuss

We should all fight this.