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Author Topic: Season Tickets  (Read 338483 times)

Offline VillaTim

  • Member
  • *
  • Posts: 12619
  • Location: The Co-op, Inveraray.
  • GM : 04.12.2025
Re: Season Tickets
« Reply #2580 on: July 29, 2024, 09:58:21 PM »
I'm waiting for a call about the plastic card
Logged

Offline Des Little

  • Member
  • Posts: 12827
  • Location: A5 Ultra
  • GM : 03.05.2021
Re: Season Tickets
« Reply #2581 on: July 30, 2024, 02:33:56 PM »
Quote from: VillaTim on July 29, 2024, 09:58:21 PM
I'm waiting for a call about the plastic card

Organ donor?
Logged

Offline Brazilian Villain

  • Member
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  • Posts: 47560
  • GM : 25.07.2026
Re: Season Tickets
« Reply #2582 on: July 30, 2024, 03:03:57 PM »
Quote from: Des Little on July 30, 2024, 02:33:56 PM
Quote from: VillaTim on July 29, 2024, 09:58:21 PM
I'm waiting for a call about the plastic card

Organ donor?

I think he means a physical season ticket for Yanited.
Logged

Offline chrisw1

  • Member
  • *
  • Posts: 10080
  • GM : 21.08.2025
Re: Season Tickets
« Reply #2583 on: July 30, 2024, 07:37:34 PM »
Are we supposed to be able to add the ST to our apple (or Google) wallet, or haven't they been released yet?
Logged

Offline Dogtanian

  • Member
  • *
  • Posts: 7584
  • Location: The Streets of Rage ( Tamworth )
  • GM : 06.06.2026
Re: Season Tickets
« Reply #2584 on: July 30, 2024, 07:40:05 PM »
I’ve had nothing to say I should be able to…
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Offline john2710

  • Member
  • Posts: 3073
  • Location: Hall Green
Re: Season Tickets
« Reply #2585 on: July 30, 2024, 07:54:32 PM »
I thought the club said people would be notified via email in early August the details for adding their season ticket to Goggle wallet.
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Offline chrisw1

  • Member
  • *
  • Posts: 10080
  • GM : 21.08.2025
Re: Season Tickets
« Reply #2586 on: July 31, 2024, 08:47:34 AM »
Quote from: john2710 on July 30, 2024, 07:54:32 PM
I thought the club said people would be notified via email in early August the details for adding their season ticket to Goggle wallet.
ok, thanks.
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Offline sid1964

  • Member
  • Posts: 3551
  • Location: Dudley, not far from the Castle
Re: Season Tickets
« Reply #2587 on: August 08, 2024, 10:20:32 AM »
Just tried to phone the club about the plastic season ticket card - I was number 18 in the queue to be answered, I gave up.

I have also sent an email to the ticket office email address yesterday - it states that it may take up to 10 days for them to respond to my question!

The clubs SLA's are not very good!!
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Offline Gareth

  • Member
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  • Posts: 7034
  • Age: 50
  • Location: Redditch
  • GM : 25.02.2026
Re: Season Tickets
« Reply #2588 on: August 08, 2024, 10:31:09 AM »
If you have Twitter or whatever it’s called this week @AVFCSupport are generally pretty good for queries
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Offline VillaTim

  • Member
  • *
  • Posts: 12619
  • Location: The Co-op, Inveraray.
  • GM : 04.12.2025
Re: Season Tickets
« Reply #2589 on: August 08, 2024, 10:56:36 AM »
Quote from: sid1964 on August 08, 2024, 10:20:32 AM
Just tried to phone the club about the plastic season ticket card - I was number 18 in the queue to be answered, I gave up.

I have also sent an email to the ticket office email address yesterday - it states that it may take up to 10 days for them to respond to my question!

The clubs SLA's are not very good!!
i got through yesterday , i was 20 in the queue and it took 20 mins waiting. they said the club will be calling / emailing fans who requested plastic end of this week / early next week .
Logged

Offline amfy

  • Member
  • *
  • Posts: 4991
  • Location: L7
  • GM : 24.07.2026
Re: Season Tickets
« Reply #2590 on: August 08, 2024, 12:11:39 PM »
Quote from: sid1964 on August 08, 2024, 10:20:32 AM
Just tried to phone the club about the plastic season ticket card - I was number 18 in the queue to be answered, I gave up.

I have also sent an email to the ticket office email address yesterday - it states that it may take up to 10 days for them to respond to my question!

The clubs SLA's are not very good!!


It always says 10 days, but it’s usually 24 hours, 48 hours tops.
Logged

Offline john e

  • Member
  • *
  • Posts: 20496
  • GM : 28.06.2024
Re: Season Tickets
« Reply #2591 on: August 08, 2024, 01:56:10 PM »
Have people received their season tickets on their phones now ?
Logged

Offline AV82EC

  • Member
  • Posts: 12306
  • Location: Macclesfield
  • GM : 22.02.2024
Re: Season Tickets
« Reply #2592 on: August 08, 2024, 02:24:44 PM »
Quote from: john e on August 08, 2024, 01:56:10 PM
Have people received their season tickets on their phones now ?

I'm assuming we're going to get an email with a link within it.
Logged

Online eamonn

  • Member
  • Posts: 33718
  • Location: Stay in sight of the mainland
  • GM : 26.07.2020
Re: Season Tickets
« Reply #2593 on: August 08, 2024, 02:33:23 PM »
Quote from: amfy on August 08, 2024, 12:11:39 PM
Quote from: sid1964 on August 08, 2024, 10:20:32 AM
Just tried to phone the club about the plastic season ticket card - I was number 18 in the queue to be answered, I gave up.

I have also sent an email to the ticket office email address yesterday - it states that it may take up to 10 days for them to respond to my question!

The clubs SLA's are not very good!!


It always says 10 days, but it’s usually 24 hours, 48 hours tops.

KPIs being smashed on a regular basis, well done Villa Customer Care!
Logged

Offline RamboandBruno

  • Member
  • Posts: 4120
  • Location: Birmingham about 4 miles from Villa Park
Re: Season Tickets
« Reply #2594 on: August 08, 2024, 09:53:54 PM »
Quote from: john e on August 08, 2024, 01:56:10 PM
Have people received their season tickets on their phones now ?

We havent yet
Logged
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