Season tickets 2021/22

[AlexAlexCropley]

It took me 140 odd redials this morning to get through then 50 mins plus on hold. Then despite a linked account I had to have my mates authorisation to change his seat (fair enough). So hung up sorted that out and then another 90 odd calls this afternoon and another 45 min wait on hold.
Very helpful when I eventually got through to anybody though.

You were lucky

[frank black]

I’d say that perseverance rather than luck 😂 more patience and time than me, that’s for sure..

[AlexAlexCropley]

Not once did I get through all day.Not even an option of hanging on.

[charleeco7]

Luckily I had the day off but the phone nearly went out of the window a couple of times.

[john e]

Not once did I get through all day.Not even an option of hanging on.

same, its pathetic really

[Scratchins]

I phoned 402 times, got through once, held on for 1 hour then had to go out. No more luck now I am back.

[eamonn]

Not once did I get through all day.Not even an option of hanging on.

Blondie would not have approved.

[saunders_heroes]

I wonder how many of the 30k season ticket holders renewed?

[AV82EC]

Last I heard with a week to go it was about 24k so north of that.

[Three Spires Villa]

My son managed to move his seat, his friend got through explained what they wanted to do, my son had to send an email saying he agreed he wanted to move, got an email back saying it was done, took about 20 mins, seemed fine once they got to speak to someone!

[Lastfootstamper]

My brother's not long got off the phone with them, ringing more on an off chance than any real necessity. Apparently the bod on the phone can't understand why they've bothered with a relocation day as hardly any haven't renewed, there's only scattered singles so most people can't really move anyway, and there's now allegedly 15,000 on the waiting list!

[AV82EC]

Looks like some people didn’t renew those at the top of the waiting list being contacted from tomorrow.

[purpletrousers]

It took me 140 odd redials this morning to get through then 50 mins plus on hold. Then despite a linked account I had to have my mates authorisation to change his seat (fair enough). So hung up sorted that out and then another 90 odd calls this afternoon and another 45 min wait on hold.
Very helpful when I eventually got through to anybody though.

53 mins on hold (and waiting) at least can get on with other stuff - ha, had to speak, 56 mins and all done and moved to around where I wanted. Bit of a palaver but as others have said, staff are brilliant every time you do eventually speak to someone!

[Drummond]

I've registered for the waiting list again. I reckon by the time my turn comes around I'll qualify for an OAP concession and my 6 year old will have to pay full price!

[purpletrousers]

I've registered for the waiting list again. I reckon by the time my turn comes around I'll qualify for an OAP concession and my 6 year old will have to pay full price!

Ha. My 5 month old already on it!