Heroes & Villains, the Aston Villa fanzine

Heroes & Villains => Heroes Discussion => Topic started by: andyh on May 26, 2021, 06:45:47 PM

Title: Season tickets 2021/22
Post by: andyh on May 26, 2021, 06:45:47 PM
on sale from Monday 31st May...apparently
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on May 26, 2021, 07:09:38 PM
Hopefully, from next week. I wouldn't get too Father Christmassy about Monday itself.
Title: Re: Season tickets 2021/22
Post by: levico on May 26, 2021, 07:20:49 PM
on sale from Monday 31st May...apparently

Are you sure? I noticed someone on Twitter saying this but I canít get any confirmation from the Villa website.
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on May 26, 2021, 07:22:19 PM
A passing comment from Purslow, I gather. Subject to government go-ahead, obvs.
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on May 26, 2021, 07:27:20 PM
It's on VillaTV. I'm going to have a listen now
https://www.avfc.co.uk/news/2021/may/Christian-Purslow-season-review-2020-21/
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on May 26, 2021, 07:38:27 PM
Purslow doesn't actually say, it's put to him by the interviewer in a casual manner that almost implied it's common knowledge rather than a stunning revelation.
Title: Re: Season tickets 2021/22
Post by: CT on May 26, 2021, 07:40:00 PM
Iím aware of other clubs already selling theirs, but thereís nothing on the website at all.
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on May 26, 2021, 07:43:27 PM
Iím aware of other clubs already selling theirs, but thereís nothing on the website at all.

There was a few clubs sold them for the season just gone, I think. West Ham, Newcastle?
Title: Re: Season tickets 2021/22
Post by: chrisw1 on May 26, 2021, 07:49:07 PM
I'm surprised as I expected us to be at reduced capacity still in August. I thought they'd prob keep the ballot systerm going for a bit.  Good news though.
Title: Re: Season tickets 2021/22
Post by: CT on May 26, 2021, 07:52:47 PM
Iím aware of other clubs already selling theirs, but thereís nothing on the website at all.

There was a few clubs sold them for the season just gone, I think. West Ham, Newcastle?

Liverpool, Hibs and Cheltenham Town are definitely selling for next season as I have friends whoíve already bought them. 
Title: Re: Season tickets 2021/22
Post by: Lsvilla on May 26, 2021, 07:53:34 PM
I'm surprised as I expected us to be at reduced capacity still in August. I thought they'd prob keep the ballot systerm going for a bit.  Good news though.
If edgbaston can have 70% capacity on 10 June Iíd expect us to be full by august unless of course something goes wrong with the virus numbers.
Title: Re: Season tickets 2021/22
Post by: Drummond on May 26, 2021, 08:20:14 PM
If the Euros are at capacity, as proposed, then I guess our games will be.
Title: Re: Season tickets 2021/22
Post by: Dave P on May 27, 2021, 06:41:57 AM
If the Euros are at capacity, as proposed, then I guess our games will be.

The Euros arenít at capacity. Iíve had tickets for the latter stages cancelled via a ballot.
Title: Re: Season tickets 2021/22
Post by: sid1964 on May 27, 2021, 07:05:39 AM
They could just sell 30,000 season tickets and have no other fans in the ground
Title: Re: Season tickets 2021/22
Post by: London Villan on May 27, 2021, 07:08:30 AM
Edgbaston is a test even, tests, masks, no-under16s.
Title: Re: Season tickets 2021/22
Post by: alanclare on May 28, 2021, 07:53:58 AM
Is there a difference between this thread and this one?

https://www.heroesandvillains.info/forumv3/index.php?topic=62174.0
Title: Re: Season tickets 2021/22
Post by: chrisw1 on May 28, 2021, 11:48:16 AM
Is there a difference between this thread and this one?

https://www.heroesandvillains.info/forumv3/index.php?topic=62174.0

One is in tickets and travel which I guess very few people look at and the other is in the main forum.  But yes I guess they could be merged.
Title: Re: Season tickets 2021/22
Post by: Des Little on May 28, 2021, 10:52:30 PM
Anyone got an idea how many people are on the waiting list?
Title: Re: Season tickets 2021/22
Post by: Skerra on May 28, 2021, 11:05:02 PM
I just canít see how the can put season tickets up for sale before we know whatís going to happen about the next step of coming out of lockdown and that is June 21st.
Plus, they wonít know yet how many will be allowed in. Iím a bit reluctant, at this early stage, as I still have 6 matches that Iím owed from before we went into lockdown so, on top of that Iím not going to rush into paying for a season ticket when no one has a clue yet about what attendances are going to be allowed come August. Maybe itís because I wasnít one that was drawn out in the ballot for the Chelsea game so, Iíd like the club to tell us first what the terms and conditions are regarding next seasonís tickets.
Title: Re: Season tickets 2021/22
Post by: Ad@m on May 28, 2021, 11:06:00 PM
In our first season up there was apparently 7k on the waiting list but who knows how many of them still want a season ticket, two years on.
Title: Re: Season tickets 2021/22
Post by: sid1964 on May 30, 2021, 02:07:12 PM
In America the NFL are going to have full stadiums once there season starts in September

Hopefully we will also have the same
Title: Re: Season tickets 2021/22
Post by: CT on May 30, 2021, 03:37:29 PM
In America the NFL are going to have full stadiums once there season starts in September

Hopefully we will also have the same

I did notice during some MLS highlights that full crowds seemed to be back in the US. Certainly in the games I saw anyway.
Title: Re: Season tickets 2021/22
Post by: Toronto Villa on May 30, 2021, 04:27:45 PM
Toronto sports teams have been destroyed by the inability to not just have crowds, but not even able to play in your own country. With the exception of the Toronto Maple Leafs and other Canadian teams who ended up playing in an all Canadian division, the baseball and MLS teams had to essentially move physically to the US and play down there for the better part of two seasons. It will be great to have crowds back in the fall. Fingers crossed.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on May 30, 2021, 04:37:08 PM
In the what???
Title: Re: Season tickets 2021/22
Post by: UK Redsox on May 31, 2021, 05:01:09 PM
In the what???

A correct historic old-English term, rather than that new-fangled word ĎAutumní
Title: Re: Season tickets 2021/22
Post by: UK Redsox on May 31, 2021, 05:02:29 PM
Toronto sports teams have been destroyed by the inability to not just have crowds, but not even able to play in your own country. With the exception of the Toronto Maple Leafs and other Canadian teams who ended up playing in an all Canadian division, the baseball and MLS teams had to essentially move physically to the US and play down there for the better part of two seasons. It will be great to have crowds back in the fall. Fingers crossed.

The Blue Jays are even further from home this season than they were last year.

At least last year they were able to play in Buffalo.
Title: Re: Season tickets 2021/22
Post by: Toronto Villa on May 31, 2021, 05:24:36 PM
Toronto sports teams have been destroyed by the inability to not just have crowds, but not even able to play in your own country. With the exception of the Toronto Maple Leafs and other Canadian teams who ended up playing in an all Canadian division, the baseball and MLS teams had to essentially move physically to the US and play down there for the better part of two seasons. It will be great to have crowds back in the fall. Fingers crossed.

The Blue Jays are even further from home this season than they were last year.

At least last year they were able to play in Buffalo.

I think it made sense. They play in Florida anyway fro spring training so while the weather is still cold in Buffalo they stayed there for the opening set of games. They do move to Buffalo in July and then hopefully can end the season in Toronto if the borders open back up. That's the plan anyway.
Title: Re: Season tickets 2021/22
Post by: Richard E on June 01, 2021, 02:40:34 PM
Just renewed mine!
Title: Re: Season tickets 2021/22
Post by: in exile on June 01, 2021, 02:55:59 PM
We won't be renewing, sadly.
I have a couple of health conditions that are pretty unpredictable.
Really going to miss it as you can imagine.

 
Title: Re: Season tickets 2021/22
Post by: TheTimVilla on June 01, 2021, 02:56:08 PM
Same here. Absolutely painless. Apart from parting with more than a grand, obvs.
Title: Re: Season tickets 2021/22
Post by: andyh on June 01, 2021, 02:57:17 PM
In the queue....

Coming home !!!!!
Title: Re: Season tickets 2021/22
Post by: avfc456 on June 01, 2021, 03:00:30 PM
Does anybody know the renewal deadline?
Title: Re: Season tickets 2021/22
Post by: itmustbe_it is! on June 01, 2021, 03:06:19 PM
What is the deal with the vouchers we have , is there an option to deduct them or something ?
Title: Re: Season tickets 2021/22
Post by: Risso on June 01, 2021, 03:07:56 PM
Does anybody know the renewal deadline?

30th June I believe.
Title: Re: Season tickets 2021/22
Post by: Ads on June 01, 2021, 03:11:19 PM
They're on sale? How long do we have?
Title: Re: Season tickets 2021/22
Post by: AV82EC on June 01, 2021, 03:13:07 PM
Ads, 30/6.
Title: Re: Season tickets 2021/22
Post by: caster troy on June 01, 2021, 03:13:23 PM
Anyone got an idea how many people are on the waiting list?

The announcement today says 'over 8,000.' I would definitely have picked one up this season as I'm hopefully back in Birmingham soon, but I guess I'll be waiting a few more years. We need a bigger stadium...
Title: Re: Season tickets 2021/22
Post by: AV82EC on June 01, 2021, 03:14:39 PM
Anyone got an idea how many people are on the waiting list?

The announcement today says 'over 8,000.' I would definitely have picked one up this season as I'm hopefully back in Birmingham soon, but I guess I'll be waiting a few more years. We need a bigger stadium...

Assuming everyone renews.

Get yourself a Claret Membership as that at least gives you an advantage over the casual fan.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 01, 2021, 03:23:46 PM
Tried to renew. It isn't recognising my details for some reason. Emailed them.
Title: Re: Season tickets 2021/22
Post by: andyh on June 01, 2021, 03:24:11 PM
What is the deal with the vouchers we have , is there an option to deduct them or something ?
Enter the codes from the email vouchers when you checkout.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 01, 2021, 03:29:14 PM

Prices frozen from 2019


(https://i.ibb.co/mJ4CVWY/villa.jpg) (https://ibb.co/mJ4CVWY)
Title: Re: Season tickets 2021/22
Post by: Mike Jeffries on June 01, 2021, 03:33:31 PM
Timelines:

The renewal window is open from Tuesday, June 1 until 10pm on Wednesday, June 30.
Due to the timelines, there is a tighter window for fans to renew so existing 2019/20 season ticket holders are encouraged to do so as soon as possible.
There will then be a three-day relocation window for season ticket holders to move seats, via telephone only, commencing at 10am on Monday, July 5.
Season tickets will be capped as they were for the 2019/20 season.
Any remaining season tickets will then be made available to those fans on the waiting list, currently over 8,000. Further details will be announced ahead of this window opening. Supporters on the waiting list should ensure their email address and preferences are up-to-date to receive the latest ticketing news.

Pricing:

Season ticket pricing has been frozen from summer 2019, reflecting the prices upon the clubís promotion back to the Premier League following the initial Early Bird period.


That wording is quite important in that, having bought my last season ticket in the Early Bird period it's actually a £63 increase for me.  No huge issue with that personally as an "Early Bird" offer is a one off discount, but might surprise a few folk making the direct comparison back to their last payment.   
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 01, 2021, 03:35:55 PM
Yes good point Mike.  But waiving fees etc it's still a pretty reasonable position I think.
Title: Re: Season tickets 2021/22
Post by: Toronto Villa on June 01, 2021, 03:36:20 PM
Thatís great that the club froze pricing. When you consider the revenue lost and the demand there would be from fans to get back to the ground, they could easily have increased them. Something that I expect a club like Spurs to do.
Title: Re: Season tickets 2021/22
Post by: Mike Jeffries on June 01, 2021, 03:38:31 PM
Yes good point Mike.  But waiving fees etc it's still a pretty reasonable position I think.

Yeah, I agree.  Just thought worth highlighting in case folk miss it.
Title: Re: Season tickets 2021/22
Post by: andrew08 on June 01, 2021, 03:50:54 PM
And online they donít let you put the multiple voucher numbers in I have for not taking the refund when offered. Into the the telephonic abyss it is then!
Title: Re: Season tickets 2021/22
Post by: Ads on June 01, 2021, 04:04:05 PM
Ads, 30/6.

Thank you
Title: Re: Season tickets 2021/22
Post by: caster troy on June 01, 2021, 04:04:18 PM
Anyone got an idea how many people are on the waiting list?

The announcement today says 'over 8,000.' I would definitely have picked one up this season as I'm hopefully back in Birmingham soon, but I guess I'll be waiting a few more years. We need a bigger stadium...
Anyone got an idea how many people are on the waiting list?

The announcement today says 'over 8,000.' I would definitely have picked one up this season as I'm hopefully back in Birmingham soon, but I guess I'll be waiting a few more years. We need a bigger stadium...

Assuming everyone renews.

Get yourself a Claret Membership as that at least gives you an advantage over the casual fan.

Thanks, I definitely plan on doing that. Doesn't seem to be working at the moment though so I guess the membership sign up is paused for now.
Title: Re: Season tickets 2021/22
Post by: AV82EC on June 01, 2021, 04:05:44 PM
Anyone got an idea how many people are on the waiting list?

The announcement today says 'over 8,000.' I would definitely have picked one up this season as I'm hopefully back in Birmingham soon, but I guess I'll be waiting a few more years. We need a bigger stadium...
Anyone got an idea how many people are on the waiting list?

The announcement today says 'over 8,000.' I would definitely have picked one up this season as I'm hopefully back in Birmingham soon, but I guess I'll be waiting a few more years. We need a bigger stadium...

Assuming everyone renews.

Get yourself a Claret Membership as that at least gives you an advantage over the casual fan.

Thanks, I definitely plan on doing that. Doesn't seem to be working at the moment though so I guess the membership sign up is paused for now.

Iíd imagine theyíd get all the Season ticket stuff done first then open up the Claret and Cub Membership stuff.
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on June 01, 2021, 04:11:17 PM
Did people get any emails about renewing? I've had bugger all.

Done, btw.
Title: Re: Season tickets 2021/22
Post by: CT on June 01, 2021, 04:31:54 PM
Renewed.

Chuffed to bits, bring it on!
Title: Re: Season tickets 2021/22
Post by: dorsetvillian on June 01, 2021, 04:33:44 PM
Renewed. Was easy to input the 6 vouchers from previous season. Seems a bargain..
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 01, 2021, 04:36:24 PM
Did people get any emails about renewing? I've had bugger all.

Done, btw.
Nah, no e-mail.  First I heard was on here.  But there was still 1000's in the queue and as there's a 30 day window they may have wanted a 'soft' opening.
Title: Re: Season tickets 2021/22
Post by: Brend'Watkins on June 01, 2021, 04:37:23 PM
And online they donít let you put the multiple voucher numbers in I have for not taking the refund when offered. Into the the telephonic abyss it is then!

I did mine without any trouble and I detest this sort of thing.  Took me an age to get on my digital account mind.

Enter your first code it then gives you an option of adding another, and so on
Title: Re: Season tickets 2021/22
Post by: LeeB on June 01, 2021, 05:08:43 PM
And online they donít let you put the multiple voucher numbers in I have for not taking the refund when offered. Into the the telephonic abyss it is then!

I did mine without any trouble and I detest this sort of thing.  Took me an age to get on my digital account mind.

Enter your first code it then gives you an option of adding another, and so on

Worked like a treat for me as well, have only had to fork out just north of £250 as a result.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 01, 2021, 05:20:05 PM
Has anyone who didn't register earlier this year been able to get them or do you have to have photo ID and all that business?
Title: Re: Season tickets 2021/22
Post by: Holte132 on June 01, 2021, 05:21:24 PM
Took 5 minutes max online - and I got a discount because of being 65!
Title: Re: Season tickets 2021/22
Post by: richtheholtender on June 01, 2021, 05:33:14 PM
Renewed
Title: Re: Season tickets 2021/22
Post by: levico on June 01, 2021, 05:33:18 PM
Iíve been a season ticket holder since 1992 but canít do it online. Every time I try to link my fan ID to my digital account (whatever that is) it sends me done a rabbit hole.
Oh well got used to being without attending matches. Clearly itís not to be.
Title: Re: Season tickets 2021/22
Post by: robleflaneur on June 01, 2021, 05:36:29 PM
Iíve been a season ticket holder since 1992 but canít do it online. Every time I try to link my fan ID to my digital account (whatever that is) it sends me done a rabbit hole.
Oh well got used to being without attending matches. Clearly itís not to be.
Join the digital membership scheme.The link worked well for me.Any vouchers can be redeemed at the checkout phase.
Title: Re: Season tickets 2021/22
Post by: levico on June 01, 2021, 05:41:43 PM
Iíve joined the Digital Membership scheme but it wonít let me link my fan ID and therefore I canít buy tickets or renew my ST.
Title: Re: Season tickets 2021/22
Post by: sid1964 on June 01, 2021, 05:44:44 PM
Just checked and I have not had an email - maybe they donít want my money or for me to renew!
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 01, 2021, 06:05:07 PM
Is the digital membership scheme that photo ID rubbish they were trying to get us to do earlier this year? And can you renew a season ticket without it?
Title: Re: Season tickets 2021/22
Post by: andyh on June 01, 2021, 06:43:44 PM
Just checked and I have not had an email - maybe they donít want my money or for me to renew!
I havenít either, I donít know if anyone has yet.
What I did get was a notification though, via the app I guess.
Title: Re: Season tickets 2021/22
Post by: Three Spires Villa on June 01, 2021, 07:09:12 PM
I just renewed via the website straightforward enough.
Title: Re: Season tickets 2021/22
Post by: exiled on the wirral! on June 01, 2021, 07:12:29 PM
I'm a computer luddite, but found it dead straight forward to add the voucher codes at the checkout. Ended up costing me £404 for me and the nipper. Good value for a title chase!!
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 01, 2021, 07:17:35 PM
Iíve joined the Digital Membership scheme but it wonít let me link my fan ID and therefore I canít buy tickets or renew my ST.
You've got 30 days. Thats plenty of time to sort it out.  Give the ticket office a call in a few days once the initial rush is over.
Title: Re: Season tickets 2021/22
Post by: andyh on June 01, 2021, 08:18:40 PM
And online they donít let you put the multiple voucher numbers in I have for not taking the refund when offered. Into the the telephonic abyss it is then!
You get an option to Ďadd anotherí once you have redeemed a voucher code.
Title: Re: Season tickets 2021/22
Post by: Ads on June 01, 2021, 08:30:08 PM
I cant seem to get my vouchers to work. Plus I only appear to have evouchers for Liverpool and Newcastle away, did we not get refunded our season ticket money? I also seemingly only have 1 evoucher per away game despite buying 2 tickets for each game. I appear to have been jibbed.
Title: Re: Season tickets 2021/22
Post by: andyh on June 01, 2021, 08:33:29 PM
I cant seem to get my vouchers to work. Plus I only appear to have evouchers for Crystal Palace and Newcastle away, did we not get refunded our season ticket money?
Are you using the correct number?
Itís the evoucher code right at the bottom of the email notification, its accompanied by the value and the expiry date.
Also, the vouchers are added at the checkout, not at the start of the process where you can enter a Ďdiscount codeí

And, if you have lost your vouchers, they are listed on your villa account, under profile and then select vouchers from the drop down.
Title: Re: Season tickets 2021/22
Post by: Max Villan on June 01, 2021, 09:02:20 PM
I find it very frustrating that Villa are using V12 finance for payment installments. I have a couple of relatives, with season tickets spanning over decades, who's credit has been impacted by covid and have been rejected.

None have ever missed a season ticket payment, and will now be forced to give up their season tickets as they simply can not pay in full by 30th June. I really hoped Villa would be more sympathetic at a time like this - why can't they offer an in house installment over 4 months like they have in the past?

We're not getting a fucking mortgage.
Title: Re: Season tickets 2021/22
Post by: Ads on June 01, 2021, 09:18:38 PM
I cant seem to get my vouchers to work. Plus I only appear to have evouchers for Crystal Palace and Newcastle away, did we not get refunded our season ticket money?
Are you using the correct number?
Itís the evoucher code right at the bottom of the email notification, its accompanied by the value and the expiry date.
Also, the vouchers are added at the checkout, not at the start of the process where you can enter a Ďdiscount codeí

And, if you have lost your vouchers, they are listed on your villa account, under profile and then select vouchers from the drop down.

Ah so they are, thank you for that.
Title: Re: Season tickets 2021/22
Post by: sid1964 on June 02, 2021, 07:59:41 AM
It will be interesting to see if we get 30,000 season ticket holders this season

I would be surprised if we do?
Title: Re: Season tickets 2021/22
Post by: Ads on June 02, 2021, 08:04:13 AM
Why?
Title: Re: Season tickets 2021/22
Post by: nigel on June 02, 2021, 08:05:17 AM
It will be interesting to see if we get 30,000 season ticket holders this season

I would be surprised if we do?

Whyís that?
Couldnít we have had nearly 40,000 last season, but they kept so many thousand for general sale?
Title: Re: Season tickets 2021/22
Post by: Mister E on June 02, 2021, 08:38:38 AM
It will be interesting to see if we get 30,000 season ticket holders this season
I would be surprised if we do?
Are you referring to the CV-19 impact, perhaps?
I'd be amazed if we didn't sell to the 30k level.
Title: Re: Season tickets 2021/22
Post by: amfy on June 02, 2021, 09:08:07 AM
I think that whilst there will be a lot of people who canít wait to get back to Villa Park, there may well be a few who have realised they quite enjoy not having Villa at the centre of their weekend.
There will also be some who feel itís too soon to go back & Villa havenít indicated any particular provision for people who remain nervous and would rather wait and see how the next year of Covid plays out before jumping back into the middle of crowds.
Title: Re: Season tickets 2021/22
Post by: Risso on June 02, 2021, 09:10:05 AM
Didn't we have a massive waiting list for season tickets last year? I can't see anything but a full and very noisy VP mthis season.
Title: Re: Season tickets 2021/22
Post by: Ads on June 02, 2021, 09:14:36 AM
I think that whilst there will be a lot of people who canít wait to get back to Villa Park, there may well be a few who have realised they quite enjoy not having Villa at the centre of their weekend.
There will also be some who feel itís too soon to go back & Villa havenít indicated any particular provision for people who remain nervous and would rather wait and see how the next year of Covid plays out before jumping back into the middle of crowds.

Really?!
Title: Re: Season tickets 2021/22
Post by: Ads on June 02, 2021, 09:15:51 AM
Didn't we have a massive waiting list for season tickets last year? I can't see anything but a full and very noisy VP mthis season.

Agreed. For every person whose circumstances have changed financially etc, as happens every season, there will be those who are itching to get in there and jump on an opportunity to get their first seaaon ticket.

Title: Re: Season tickets 2021/22
Post by: UK Redsox on June 02, 2021, 09:16:11 AM
I think that whilst there will be a lot of people who canít wait to get back to Villa Park, there may well be a few who have realised they quite enjoy not having Villa at the centre of their weekend.
There will also be some who feel itís too soon to go back & Villa havenít indicated any particular provision for people who remain nervous and would rather wait and see how the next year of Covid plays out before jumping back into the middle of crowds.

Count me as one of the latter for both reasons.

Has an email been sent out to ST holders about 2021/22 ?

I've not had anything
Title: Re: Season tickets 2021/22
Post by: sid1964 on June 02, 2021, 09:18:40 AM
I do think cov-Iíd will have an effect on the number of people renewing

Money may be tight for a lot of our supporters

Hopefully I am wrong and we can get a full Villa Park from next season
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 02, 2021, 09:26:38 AM
It'll be full. There are 8,000 on the waiting list. I can see quite a few, maybe several thousand, not renewing, for various reasons. Lots of people have lost their jobs and, worse, some people will have passed away. I'd imagine, though, that the waiting list will be sufficient to fill any gaps. The club clearly believe so, too, as they haven't provided any timescale for the sale of tickets to those not on any waiting list. Worst case scenario they have to announce general sale for the last few thousand tickets, they still get sold either way.

The only seats in Villa Park that won't be full for league games next year will be in the away end.
Title: Re: Season tickets 2021/22
Post by: Des Little on June 02, 2021, 09:40:26 AM
What is the drill about away fans next season does anyone know?
Title: Re: Season tickets 2021/22
Post by: Ads on June 02, 2021, 09:47:43 AM
At the moment there's no restrictions after 21st June. Even if that goes back a month or 6 weeks, that means away fans I'd have thought.
Title: Re: Season tickets 2021/22
Post by: Scratchins on June 02, 2021, 10:11:44 AM
There is a form to fill in to register interest to join the waiting list for season tickets on the official page. Follow the link to renew and click FAQ's.
Title: Re: Season tickets 2021/22
Post by: Border villan on June 02, 2021, 10:27:43 AM
Trying to renew. Wonít take my password, they will email me a link, waiting, waiting, waiting.
Try the 0333 number, rings out for a few minutes then cuts off.
For years the website has been a pile of shite, never up to date, never accurate and near impossible to navigate.

Yes I am pissed off.
Title: Re: Season tickets 2021/22
Post by: Border villan on June 02, 2021, 10:35:52 AM
Just had a very nice email from AVFC asking me if I want to renew my season ticket.
Yes, I am already trying to. Follow the links and end up in exactly the same place as before, waiting for a verification code link that never arrives.
Title: Re: Season tickets 2021/22
Post by: pauliewalnuts on June 02, 2021, 10:37:29 AM
I think that whilst there will be a lot of people who canít wait to get back to Villa Park, there may well be a few who have realised they quite enjoy not having Villa at the centre of their weekend.
There will also be some who feel itís too soon to go back & Villa havenít indicated any particular provision for people who remain nervous and would rather wait and see how the next year of Covid plays out before jumping back into the middle of crowds.

Really?!


I agree with Amfy.

I suspect a lot of supporters (all clubs) hold on to season tickets in part out of 'habit' - it being something which has become a habitual part of their life. That habit has now been forcibly broken, so I suspect a lot will take the option of not renewing.

Then there's also the chance that for a lot of people, this last year, which has included long spells of not being able to see family and friends, will have made them reassess where and how they spend their time.

For others, there will be concern over how covid plays out in terms of future lockdowns, plus a real nervousness about being around 40,000 people in close proximity.

Don't get me wrong, I don't think we're going to lose 20,000 season ticket holders over it, but I would be amazed if the above weren't the case.

Speaking personally, it is for me - I won't be renewing. It's not all to do with Covid (I had to miss lots of matches before first lockdown, in that season) but I'm going to be honest, it has made me rethink how I spend my time, and I also struggle with the idea of being around that many people again, at least for a while.

I'll pick and choose the odd match, so I won't be bailing totally, but a combination of things has made me not want to commit that much time and money in advance when things are so uncertain in so many ways.
Title: Re: Season tickets 2021/22
Post by: Brend'Watkins on June 02, 2021, 10:44:58 AM
Just had a very nice email from AVFC asking me if I want to renew my season ticket.
Yes, I am already trying to. Follow the links and end up in exactly the same place as before, waiting for a verification code link that never arrives.

I was sent round in circles too.  By the time I'd finished it I'd changed my password 5 times but got there in the end.  I do agree that the renewing system as it is, is a bag of shite.  It should be much easier to access your account.  The only thing I purchase from AVFC on line is my Season ticket and because of that and don't visit 'the shop' to buy whatever tat during the year I need to renew my password every new season.
Title: Re: Season tickets 2021/22
Post by: Ads on June 02, 2021, 10:56:51 AM
Fair enough Paulie. The Sunday before for me was one of the best days in the past 15 months. I haven't really been excited about much over these past 15 months, but Sunday was just fantastic.

You get ebb and flow every season of people who no longer can attend. For every person who no longer wants to go, there will be somebody who refuses to let the opportunity slip by this time and lumps on. I'd be shocked if the 30,000 doesn't comfortably sell out.

Football takes up a lot of time, but for me it is a family event so I don't necessarily agree with the suggestion that if you go to the football you're abdication all responsibilities elsewhere.

In respect of Covid, the more normal things you do, the less of a concern or thought it is.
Title: Re: Season tickets 2021/22
Post by: Brend'Watkins on June 02, 2021, 10:57:23 AM
I think that whilst there will be a lot of people who canít wait to get back to Villa Park, there may well be a few who have realised they quite enjoy not having Villa at the centre of their weekend.
There will also be some who feel itís too soon to go back & Villa havenít indicated any particular provision for people who remain nervous and would rather wait and see how the next year of Covid plays out before jumping back into the middle of crowds.

Really?!


I agree with Amfy.

I suspect a lot of supporters (all clubs) hold on to season tickets in part out of 'habit' - it being something which has become a habitual part of their life. That habit has now been forcibly broken, so I suspect a lot will take the option of not renewing.

Then there's also the chance that for a lot of people, this last year, which has included long spells of not being able to see family and friends, will have made them reassess where and how they spend their time.

For others, there will be concern over how covid plays out in terms of future lockdowns, plus a real nervousness about being around 40,000 people in close proximity.

Don't get me wrong, I don't think we're going to lose 20,000 season ticket holders over it, but I would be amazed if the above weren't the case.

Speaking personally, it is for me - I won't be renewing. It's not all to do with Covid (I had to miss lots of matches before first lockdown, in that season) but I'm going to be honest, it has made me rethink how I spend my time, and I also struggle with the idea of being around that many people again, at least for a while.

I'll pick and choose the odd match, so I won't be bailing totally, but a combination of things has made me not want to commit that much time and money in advance when things are so uncertain in so many ways.

By the same token there will be those who see watching live football as an integral part of their lives.  I've missed it massively, I know others too who feel the same.  It's not just the game it's also the social aspect which goes with the game which is just as important. TV doesn't give you that. 

We will lose some for the reasons amfy pointed out but gain some for these reasons.  The club will always lose 'customers' through natural wastage and for a multitude of reasons.  They will also find new customers because of who and what we are.  It's not just down to winning stuff. My guess is that 30% maybe even 40% of our ST fan base has never seen us win silverware. 
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 02, 2021, 11:05:24 AM
Trying to renew. Wonít take my password, they will email me a link, waiting, waiting, waiting.
Try the 0333 number, rings out for a few minutes then cuts off.
For years the website has been a pile of shite, never up to date, never accurate and near impossible to navigate.

Yes I am pissed off.
Mate, there's 30,000 people trying to renew.  Leave it a few days and I'm sure the tel number will be a bit quieter.
Title: Re: Season tickets 2021/22
Post by: Border villan on June 02, 2021, 11:19:34 AM
Trying to renew. Wonít take my password, they will email me a link, waiting, waiting, waiting.
Try the 0333 number, rings out for a few minutes then cuts off.
For years the website has been a pile of shite, never up to date, never accurate and near impossible to navigate.

Yes I am pissed off.
Mate, there's 30,000 people trying to renew.  Leave it a few days and I'm sure the tel number will be a bit quieter.

Probably, but the email they are ďsendingĒ should be part of an automated system.
Title: Re: Season tickets 2021/22
Post by: astonvilla82 on June 02, 2021, 11:24:40 AM
Basically lost interest over the last few years, one of the reasons was going to the match on my own and watching the rubbish before Smith come along, but the main reason I keep going is the price is reasonable and mainly do I want to be dragged round IKEA or  any other shop on match day, felt really good to be back Sunday against Chelsea, just like meeting a old friend
Title: Re: Season tickets 2021/22
Post by: Luffbralion on June 02, 2021, 11:27:52 AM
I can't wait to be back...missed it like hell.

Meanwhile can anyone clarify what you get with the cup scheme and what it costs?
Title: Re: Season tickets 2021/22
Post by: astonvilla82 on June 02, 2021, 11:32:07 AM
I find it very frustrating that Villa are using V12 finance for payment installments. I have a couple of relatives, with season tickets spanning over decades, who's credit has been impacted by covid and have been rejected.

None have ever missed a season ticket payment, and will now be forced to give up their season tickets as they simply can not pay in full by 30th June. I really hoped Villa would be more sympathetic at a time like this - why can't they offer an in house installment over 4 months like they have in the past?

We're not getting a fucking mortgage.
Title: Re: Season tickets 2021/22
Post by: astonvilla82 on June 02, 2021, 11:35:30 AM
I find it very frustrating that Villa are using V12 finance for payment installments. I have a couple of relatives, with season tickets spanning over decades, who's credit has been impacted by covid and have been rejected.

None have ever missed a season ticket payment, and will now be forced to give up their season tickets as they simply can not pay in full by 30th June. I really hoped Villa would be more sympathetic at a time like this - why can't they offer an in house installment over 4 months like they have in the past?     
                                                                                                                                     What about getting interest free credit card,pay some off every month, could be over 12 months or more and may work out better
Title: Re: Season tickets 2021/22
Post by: dave.woodhall on June 02, 2021, 11:43:21 AM
As with everything, it's harder to break the habit in the first place than to keep to not doing it. There will be a massive demand at first but then I would guess that those who didn't go back will soon be joined by those who did return and didn't enjoy it as much as they used to.
Title: Re: Season tickets 2021/22
Post by: levico on June 02, 2021, 12:03:05 PM
Looks like Iím having the same problem as others. Wonít accept my password or link my fan ID, phone permanently engaged.

Went to Villa Park today, ticket office closed and no one knows when it will reopen.
Had a season ticket since 1992 but itís looking grim in this Catch 22 scenario.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 02, 2021, 12:10:22 PM
Email them and they should reply within three days, that's what I've done.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 02, 2021, 12:12:08 PM
I can't wait to be back...missed it like hell.

Meanwhile can anyone clarify what you get with the cup scheme and what it costs?

They say we should get first home cup game free. There isn't a set cost, it will be debited on a match by match basis. An early League Cup match against lower league opposition will be cheaper than an FA Cup quarter final against Man U, for instance.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 02, 2021, 12:14:42 PM
There is a form to fill in to register interest to join the waiting list for season tickets on the official page. Follow the link to renew and click FAQ's.

I can't find this, my friend was asking how you get on the waiting list. Could you post the link, please?

Title: Re: Season tickets 2021/22
Post by: darren woolley on June 02, 2021, 12:18:55 PM
Does anybody know if they are doing Claret and Blue memberships again?
Title: Re: Season tickets 2021/22
Post by: frankmosswasmyuncle on June 02, 2021, 12:35:28 PM
Just renewed.
Bit of a pain to get started as it told me I was an oap (I am now) so couldn't have my seat. Worked it out that there are no reductions where I sit in The Trinity Road.
Bit of a pain imputting the e voucher codes and completing the finance thing, but now it's done!
Not the most user-friendly process in the World, a bit of suffering and pain and angst. Wouldn't be The Villa otherwise, would it?
Title: Re: Season tickets 2021/22
Post by: mr underhill on June 02, 2021, 12:52:02 PM
just renewed - hopefully back in the old seat again come August. UTV.
Title: Re: Season tickets 2021/22
Post by: leylandalbion on June 02, 2021, 12:56:32 PM
Straight forward enough once your digital ID is set up, the club did communicate to do that probably a year ago.  Voucher codes just copy and paste from another browser
Title: Re: Season tickets 2021/22
Post by: AlexAlexCropley on June 02, 2021, 01:00:26 PM
Dumb question: do I have to renew before I relocate, or does it all happen in the small relocation window?
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 02, 2021, 01:00:36 PM
From Twitter:

Fancy joining the queue for a season ticket at Villa Park? Fire

Supporters can now join the waiting list online Right pointing backhand index http://bit.ly/3fXfnGw

The sooner you join the queue, the sooner you'll be approached for a season ticket Star-struck
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 02, 2021, 01:01:10 PM
I think you renew first, not 100% though.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 02, 2021, 01:01:44 PM
From Twitter:

Fancy joining the queue for a season ticket at Villa Park? Fire

Supporters can now join the waiting list online Right pointing backhand index http://bit.ly/3fXfnGw

The sooner you join the queue, the sooner you'll be approached for a season ticket Star-struck

Cheers mate 🙂
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 02, 2021, 01:03:33 PM
Dumb question: do I have to renew before I relocate, or does it all happen in the small relocation window?
I'm sure you renew first.
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on June 02, 2021, 01:07:48 PM
Just renewed.
Bit of a pain to get started as it told me I was an oap (I am now) so couldn't have my seat. Worked it out that there are no reductions where I sit in The Trinity Road.
Bit of a pain imputting the e voucher codes and completing the finance thing, but now it's done!
Not the most user-friendly process in the World, a bit of suffering and pain and angst. Wouldn't be The Villa otherwise, would it?


How wedded are you to your seat? I loved mine in A4, it took years of relocation days to get to the front, and then my young nephew decided he wanted a ST. We moved precisely 12 seats towards the Holte along the same row, saved something around a ton on each of mine and my brother's, and were able to get the lad's for what is this season  £114. It's not been the regrettable decision I feared it might.
Title: Re: Season tickets 2021/22
Post by: amfy on June 02, 2021, 01:09:02 PM
Dumb question: do I have to renew before I relocate, or does it all happen in the small relocation window?
I'm sure you renew first.

You do renew first.
The ST renewal window is til the end of June & the relocation window is at the start of July.

To clarify my earlier point, I actually do think weíll still have 30,000 season ticket holders, I just think that more people will get one from the waiting list than we might have thought.
Title: Re: Season tickets 2021/22
Post by: Border villan on June 02, 2021, 01:35:05 PM
Email them and they should reply within three days, that's what I've done.

What is the email address and where is it hidden on the website?
Title: Re: Season tickets 2021/22
Post by: UK Redsox on June 02, 2021, 01:45:32 PM
Email them and they should reply within three days, that's what I've done.

What is the email address and where is it hidden on the website?

ticketsales@avfc.co.uk
Title: Re: Season tickets 2021/22
Post by: Luffbralion on June 02, 2021, 01:47:41 PM
I can't wait to be back...missed it like hell.

Meanwhile can anyone clarify what you get with the cup scheme and what it costs?

They say we should get first home cup game free. There isn't a set cost, it will be debited on a match by match basis. An early League Cup match against lower league opposition will be cheaper than an FA Cup quarter final against Man U, for instance.

Cheers for this info.  Prefer to have some element of choice...never had a problem getting home Cup tickets as a season ticket holder.
Title: Re: Season tickets 2021/22
Post by: VillaMart58 on June 02, 2021, 01:48:51 PM
Hi there. Asking the daft question. Is it definitely the evoucher codes that you have to input (rather than the transaction IDs) and are these to be entered in the Ďpromotion codeí field on the payment screen? It doesnít seem to recognise my codes for some reason. Thanks in advance.
Title: Re: Season tickets 2021/22
Post by: dorsetvillian on June 02, 2021, 01:57:49 PM
Voucher codes are done at checkout
 Not promotion code.
Title: Re: Season tickets 2021/22
Post by: Scratchins on June 02, 2021, 02:00:41 PM
There is a form to fill in to register interest to join the waiting list for season tickets on the official page. Follow the link to renew and click FAQ's.

I can't find this, my friend was asking how you get on the waiting list. Could you post the link, please?



Sorry I've been out. I think you may have the answer now but to be sure :- official site >season tickets> scroll down to 'how to renew'> click 'FAQs click here'> scroll down to 'join the waiting list'.
There is also a link on 2021-2022 Season Tickets.
Title: Re: Season tickets 2021/22
Post by: LeeB on June 02, 2021, 02:00:42 PM
Hi there. Asking the daft question. Is it definitely the evoucher codes that you have to input (rather than the transaction IDs) and are these to be entered in the Ďpromotion codeí field on the payment screen? It doesnít seem to recognise my codes for some reason. Thanks in advance.

Yes, it's the voucher codes themselves. I had to open each PDF and copy the number, had 12 as I was booking for my mate as well, but they all went on no problem, and as the poster above says it's done at the end of the checkout
Title: Re: Season tickets 2021/22
Post by: TheTimVilla on June 02, 2021, 02:04:44 PM
Trying to renew. Wonít take my password, they will email me a link, waiting, waiting, waiting.
Try the 0333 number, rings out for a few minutes then cuts off.
For years the website has been a pile of shite, never up to date, never accurate and near impossible to navigate.

Yes I am pissed off.

After Purslow's interview, I called the ticket office last week, just to ensure my account was up to date, linked to my son's, etc. You can't use the 0121 number any more, which is a pisser as I am not a fan of 0333 style numbers. I don't know if the opening hours have changed but last week they were open was a couple of hours in the morning, opening at 10 am, and then a couple of hours in the afternoon. Also, they were all working from home. The chap was very helpful but he didn't really know his way round the website (pot, kettle, black). Nevertheless, like I say, very painless to renew and even my old man was able to sort his out and he can't tell a computer from a potato.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 02, 2021, 02:04:57 PM
I can't wait to be back...missed it like hell.

Meanwhile can anyone clarify what you get with the cup scheme and what it costs?

They say we should get first home cup game free. There isn't a set cost, it will be debited on a match by match basis. An early League Cup match against lower league opposition will be cheaper than an FA Cup quarter final against Man U, for instance.

Cheers for this info.  Prefer to have some element of choice...never had a problem getting home Cup tickets as a season ticket holder.
You get first chance at your seat anyway.  The only point of the cup scheme is to save you having to bother buying a ticket if you know you intend to go to all the games.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 02, 2021, 02:09:32 PM
I can't wait to be back...missed it like hell.

Meanwhile can anyone clarify what you get with the cup scheme and what it costs?

They say we should get first home cup game free. There isn't a set cost, it will be debited on a match by match basis. An early League Cup match against lower league opposition will be cheaper than an FA Cup quarter final against Man U, for instance.

Cheers for this info.  Prefer to have some element of choice...never had a problem getting home Cup tickets as a season ticket holder.

Me neither. Season ticket holders always have first option to buy anyway, so you won't miss out. Only benefit of cup scheme I can see is that it is deducted automatically rather than having to go through the hassle of purchasing them yourself.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 02, 2021, 02:10:02 PM
There is a form to fill in to register interest to join the waiting list for season tickets on the official page. Follow the link to renew and click FAQ's.

I can't find this, my friend was asking how you get on the waiting list. Could you post the link, please?



Sorry I've been out. I think you may have the answer now but to be sure :- official site >season tickets> scroll down to 'how to renew'> click 'FAQs click here'> scroll down to 'join the waiting list'.
There is also a link on 2021-2022 Season Tickets.

Got it, cheers mate 🙂
Title: Re: Season tickets 2021/22
Post by: Ads on June 02, 2021, 02:14:14 PM
The Cup Scheme operates like the old away scheme used to. Its the convenience of not having to bother purchasing, they just send you the tickets.
Title: Re: Season tickets 2021/22
Post by: Ducksworthy on June 02, 2021, 02:29:44 PM
Placed myself on the waiting list - I had a season ticket for about 4 years but moved away and am now in a position to get there and back without totally breaking the bank.

How crap is our website though? I like to think Iím quite good on the computer but even I was wondering if I was trying to get on a waiting list or crack Enigma?!
Title: Re: Season tickets 2021/22
Post by: VillaMart58 on June 02, 2021, 02:43:58 PM
Many thanks to LeeB and DorsetVillain responding to my query regarding whether it was Transaction IDs or evoucher numbers that should be used when renewing, and where to input them.

I am all sorted now and looking forward to August already. Thanks again.

UTV
Title: Re: Season tickets 2021/22
Post by: frankmosswasmyuncle on June 02, 2021, 02:50:47 PM
Just renewed.
Bit of a pain to get started as it told me I was an oap (I am now) so couldn't have my seat. Worked it out that there are no reductions where I sit in The Trinity Road.
Bit of a pain imputting the e voucher codes and completing the finance thing, but now it's done!
Not the most user-friendly process in the World, a bit of suffering and pain and angst. Wouldn't be The Villa otherwise, would it?


How wedded are you to your seat? I loved mine in A4, it took years of relocation days to get to the front, and then my young nephew decided he wanted a ST. We moved precisely 12 seats towards the Holte along the same row, saved something around a ton on each of mine and my brother's, and were able to get the lad's for what is this season  £114. It's not been the regrettable decision I feared it might.
Like a lot of us on here I sit with a group who have had the same seats for years. We all sort our STs individually but keep in touch via text/WhatsApp etc. We are all renewing, all in our usual seats and looking forward to seeing each other. It's the price we pay for being old farts and in love with The Villa! Nine/ten of us all together. The only time we do seats together is when I sort away tickets for a smaller hardcore group of us. Having said that, I occasionally move to the Holte for cup games, for old time's sake.
Title: Re: Season tickets 2021/22
Post by: sid1964 on June 02, 2021, 03:05:31 PM
Renewed via website quite straight forward-even entering the codes (copy and paste)

Hope that the people who sit around me in the lower holte L5 row DD are all going to be their (although they may have wished that I would not have been)

Hopefully we should have a good season
Title: Re: Season tickets 2021/22
Post by: Dave P on June 02, 2021, 03:49:46 PM
Regarding the cup scheme, I think you get priority further down the line if we progress in the cups i.e. allocation of FA Cup semi final tickets etc.
Title: Re: Season tickets 2021/22
Post by: Sister of Top Cat on June 02, 2021, 04:22:51 PM
TC and I should be on the waiting list for a wheelchair space season ticket but we can't get through to the disability officer to check - he's not answering emails. I've emailed the ticket office today so hopefully they can confirm we are, and how far down the list we are.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 02, 2021, 04:43:02 PM
Regarding the cup scheme, I think you get priority further down the line if we progress in the cups i.e. allocation of FA Cup semi final tickets etc.

I think you get further priority because you've been to all the games. You wouldn't get better priority than someone who was not a member of the cup scheme but had still been to every cup game.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 02, 2021, 04:43:52 PM
... Still can't get the website to Link my Fan ID so I can't buy, and the phone line crashes.

Hopefully somebody responds to my email.

Has anybody successfully purchased over the phone?
Title: Re: Season tickets 2021/22
Post by: pooligan on June 02, 2021, 07:17:13 PM
I managed to renew my season ticket this afternoon and had no problems at all ,so credit where it is due to the club
Title: Re: Season tickets 2021/22
Post by: sid1964 on June 03, 2021, 06:33:31 AM
CD - i phoned yesterday afternoon and had the music for about 15 mins but no one answered, so I then decided to use the website.

You would have thought that they could have had employed a couple of extra temps in the ticket office for a few weeks to answer the phones?
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 03, 2021, 08:10:05 AM
AVFC Support have Tweeted that there's a problem with the phone lines so maybe they'll fix it. Hopefully.
Title: Re: Season tickets 2021/22
Post by: Luffbralion on June 03, 2021, 09:51:44 AM
Morning guys. Thanks to the posters who clarified procedures (such as e vouchers) on here I managed to renew without fuss.

Can't wait to be back in my hallowed seat (front row of North Stand Upper). Since I started going down in 1962 I've never been away from VP for so long!
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 03, 2021, 09:54:23 AM
They seem to have just turned the phones off altogether now.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 03, 2021, 12:21:20 PM
I'm in! They replied to my email and fixed some glitch in the system. Managed to get my dad's and have his vouchers reapplied, too.

So if you can't do it, or get through on the phone, do email them and they will reply.

Also if you are accessing the site on your phone and get an error message when you click on the renewal page, trying opening in Incognito Mode as that seems to work.
Title: Re: Season tickets 2021/22
Post by: JD on June 04, 2021, 09:19:17 AM
I'm in! They replied to my email and fixed some glitch in the system. Managed to get my dad's and have his vouchers reapplied, too.

So if you can't do it, or get through on the phone, do email them and they will reply.

Also if you are accessing the site on your phone and get an error message when you click on the renewal page, trying opening in Incognito Mode as that seems to work.

Glad you got it sorted CD. I'm so jealous.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 04, 2021, 09:22:40 AM
Ta mate, hope you can pop over for a game every now and then when things are more normal!
Title: Re: Season tickets 2021/22
Post by: JD on June 04, 2021, 10:00:45 AM
Ta mate, hope you can pop over for a game every now and then when things are more normal!

I promised Percy I would try and get over next year, if everything is back to normal. I came over for the first game back in the big time in 2019 and fitted seeing Villa in between a two day music festival with Perc. Would love to do the same again asap. 
Title: Re: Season tickets 2021/22
Post by: ChicagoLion on June 04, 2021, 10:07:32 AM
Ta mate, hope you can pop over for a game every now and then when things are more normal!

I promised Percy I would try and get over next year, if everything is back to normal. I came over for the first game back in the big time in 2019 and fitted seeing Villa in between a two day music festival with Perc. Would love to do the same again asap.
Where do you live mate?
Title: Re: Season tickets 2021/22
Post by: PeterWithe on June 04, 2021, 10:12:35 AM
Fairly easy once I'd finally realised I had to re-register. Renewed but not entirely comfortable about being around a lot of people and I cant say I've really missed going that much. Still, once more unto the breech and all that.
Title: Re: Season tickets 2021/22
Post by: JD on June 04, 2021, 10:13:33 AM
Ta mate, hope you can pop over for a game every now and then when things are more normal!

I promised Percy I would try and get over next year, if everything is back to normal. I came over for the first game back in the big time in 2019 and fitted seeing Villa in between a two day music festival with Perc. Would love to do the same again asap.
Where do you live mate?

Just outside Christchurch in Lincoln, New Zealand. Not too far away.
Title: Re: Season tickets 2021/22
Post by: ChicagoLion on June 04, 2021, 10:26:42 AM
Ta mate, hope you can pop over for a game every now and then when things are more normal!

I promised Percy I would try and get over next year, if everything is back to normal. I came over for the first game back in the big time in 2019 and fitted seeing Villa in between a two day music festival with Perc. Would love to do the same again asap.
Where do you live mate?

Just outside Christchurch in Lincoln, New Zealand. Not too far away.
Very handy, my experience of Kiwis other than going out with one is that they are great until they start talking about the All Blacks. UTV
Title: Re: Season tickets 2021/22
Post by: JD on June 04, 2021, 10:31:36 AM
Ta mate, hope you can pop over for a game every now and then when things are more normal!

I promised Percy I would try and get over next year, if everything is back to normal. I came over for the first game back in the big time in 2019 and fitted seeing Villa in between a two day music festival with Perc. Would love to do the same again asap.
Where do you live mate?

Just outside Christchurch in Lincoln, New Zealand. Not too far away.
Very handy, my experience of Kiwis other than going out with one is that they are great until they start talking about the All Blacks. UTV

I agree, as an Englishman living in NZ it is very boring. I love telling them that the rest of the world really doesn't care about rugby.
Title: Re: Season tickets 2021/22
Post by: Dr Butler on June 04, 2021, 12:59:59 PM
just renewed on-line, very easy to use and part with £575 !!

see you in the Bartons then The Holte on matchdays :)

UTV
The Doc
Title: Re: Season tickets 2021/22
Post by: rougegorge on June 06, 2021, 09:49:58 AM
We have 3 season tickets, one of which has always been shared between my daughter and my nephew.

However it's in his name, and now you have to load a photo etc. Is the photo check going to be significant next season? It certainly was not checked when I went to the Chelsea game despite all the emphasis from the club which was also confirmed when I rang the ticket office.

There must be lots of fans in a similar boat who share tickets, whether for financial or personal reasons. We are all getting new season ticket cards for next season but I guess they won't have the photo on them, so is this going to be relevant? Any information would be much appreciated.

I know at Liverpool, season ticket holders can assign up to 20 other registered fans to their ticket for games which is great customer service.
Title: Re: Season tickets 2021/22
Post by: UK Redsox on June 06, 2021, 10:03:13 AM
They seem to have just turned the phones off altogether now.

Have Villa outsourced the ticket office to HMRC? That's their tactic
Title: Re: Season tickets 2021/22
Post by: frank black on June 06, 2021, 10:04:41 AM
We have 3 season tickets, one of which has always been shared between my daughter and my nephew.

However it's in his name, and now you have to load a photo etc. Is the photo check going to be significant next season? It certainly was not checked when I went to the Chelsea game despite all the emphasis from the club which was also confirmed when I rang the ticket office.

There must be lots of fans in a similar boat who share tickets, whether for financial or personal reasons. We are all getting new season ticket cards for next season but I guess they won't have the photo on them, so is this going to be relevant? Any information would be much appreciated.

I know at Liverpool, season ticket holders can assign up to 20 other registered fans to their ticket for games which is great customer service.

I donít think they will be using the photos, unless Covid rules require it. Who knows? we may have to have virus passports to attend.
Title: Re: Season tickets 2021/22
Post by: olaftab on June 06, 2021, 10:05:42 AM
Same as you  rougegeorge. I have two juniors and I share  those amongst youngsters in the family and this has helped in generating  their loyalty to the Villa.
I don't think under 14s require photo and current technology at our turnstiles can not do photocheck.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 06, 2021, 10:29:45 AM
I renewed for me and my dad and didn't upload a photo for either.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 06, 2021, 10:55:33 AM
We have 3 season tickets, one of which has always been shared between my daughter and my nephew.

However it's in his name, and now you have to load a photo etc. Is the photo check going to be significant next season? It certainly was not checked when I went to the Chelsea game despite all the emphasis from the club which was also confirmed when I rang the ticket office.

There must be lots of fans in a similar boat who share tickets, whether for financial or personal reasons. We are all getting new season ticket cards for next season but I guess they won't have the photo on them, so is this going to be relevant? Any information would be much appreciated.

I know at Liverpool, season ticket holders can assign up to 20 other registered fans to their ticket for games which is great customer service.
I'd be amazed if you can't carry on exactly as you are. 
Title: Re: Season tickets 2021/22
Post by: CT on June 06, 2021, 11:25:38 AM

[/quote]

I donít think they will be using the photos, unless Covid rules require it. Who knows? we may have to have virus passports to attend.
[/quote]

Iíve had two different people at the ticket office confirm to me that definitely wonít be the case.
Title: Re: Season tickets 2021/22
Post by: UK Redsox on June 06, 2021, 12:25:42 PM
Iíve still not had any email asking me to renew.

I received the automated response to my email query, but nothing since.
Title: Re: Season tickets 2021/22
Post by: Aldridge Villa on June 06, 2021, 12:34:47 PM
I didnít receive an e-mail reference renewal notification, just followed the renewal procedure via the website.
Title: Re: Season tickets 2021/22
Post by: CT on June 06, 2021, 12:35:38 PM
Iíve still not had any email asking me to renew.

I received the automated response to my email query, but nothing since.


I noticed when I logged in on the official site, there was a link to that renewal email, so might be worth having a look there.

I also noticed it had tickets for the Chelsea game on my history, but I had absolutely no contact from the club regarding being successful in the ballot.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 06, 2021, 01:23:58 PM
Iíve still not had any email asking me to renew.

I received the automated response to my email query, but nothing since.

Why do you need the e-mail?  Just log on and renew if you want to.
Title: Re: Season tickets 2021/22
Post by: Lsvilla on June 06, 2021, 01:35:43 PM
Iíve still not had any email asking me to renew.

I received the automated response to my email query, but nothing since.

Why do you need the e-mail?  Just log on and renew if you want to.
Yep. Worked for me.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 06, 2021, 01:36:56 PM
Iíve still not had any email asking me to renew.

I received the automated response to my email query, but nothing since.

When did you email them? Automated response says they will reply within three working days and they replied to my query on the third day.
Title: Re: Season tickets 2021/22
Post by: rougegorge on June 06, 2021, 06:24:53 PM


I donít think they will be using the photos, unless Covid rules require it. Who knows? we may have to have virus passports to attend.
[/quote]


Iíve had two different people at the ticket office confirm to me that definitely wonít be the case.
[/quote]

Thatís good to knowÖ thanks
Title: Re: Season tickets 2021/22
Post by: UK Redsox on June 06, 2021, 07:43:48 PM
Iíve still not had any email asking me to renew.

I received the automated response to my email query, but nothing since.

When did you email them? Automated response says they will reply within three working days and they replied to my query on the third day.

Wednesday, so Friday was either day two or day three, depending on how you look at it
Title: Re: Season tickets 2021/22
Post by: UK Redsox on June 06, 2021, 07:47:37 PM
Iíve still not had any email asking me to renew.

I received the automated response to my email query, but nothing since.

Why do you need the e-mail?  Just log on and renew if you want to.

If I wasnít a member of this forum, I wouldnít even have known that the renewal window was open.

Iíve gone through the re-registration process for the new system, so Iím ready to renew once the TO reply to my query.
Title: Re: Season tickets 2021/22
Post by: nigel on June 06, 2021, 08:45:01 PM
Iíve still not had any email asking me to renew.

I received the automated response to my email query, but nothing since.

Why do you need the e-mail?  Just log on and renew if you want to.

If I wasnít a member of this forum, I wouldnít even have known that the renewal window was open.

Iíve gone through the re-registration process for the new system, so Iím ready to renew once the TO reply to my query.

I did the re- registration for the new system and it allowed me to do it straight away, so you might not need a reply.
Like you, Iíve had no email so it was only on here that I found out
Title: Re: Season tickets 2021/22
Post by: BlackCountryVilla on June 09, 2021, 07:43:00 PM
Has anyone managed to get through on the 0333 323 1874 number?
My mother has been trying all week because she needs to speak to them about my dad's ticket renewal. She isn't really an "e-mail" type of person so they are a bit stuck if no one ever answers the phone!
Is there any other number she could call?
Cheers,
BCV.
Title: Re: Season tickets 2021/22
Post by: colin69 on June 09, 2021, 08:06:29 PM
Has anyone managed to get through on the 0333 323 1874 number?
My mother has been trying all week because she needs to speak to them about my dad's ticket renewal. She isn't really an "e-mail" type of person so they are a bit stuck if no one ever answers the phone!
Is there any other number she could call?
Cheers,
BCV.

I renewed mine and my sons season tickets on that phone number last week as I needed to speak to someone about something first otherwise Iíd have just done it online. Unfortunately it did take a few hours of constant calling and listening to music etc, but once I did finally get to speak to someone it all went through very easily. Itís just a case of keep calling until you get through and then when you do there will be a long wait listening to music until someone picks up. Staff are still working from home so it says.
Title: Re: Season tickets 2021/22
Post by: charleeco7 on June 09, 2021, 08:15:39 PM
I spoke to them the end of may. 0121 327 2299 Think ticket office was option 3
Title: Re: Season tickets 2021/22
Post by: UK Redsox on June 10, 2021, 09:04:26 AM
Finally, a week after I emailed, the TO have replied.

As expected, they will not allow me to opt out for the season or delay renewal.

Therefore, I now have a Yes/No decision to make.

They also have no explanation as to why I was not sent the email saying that renewals had started.
Title: Re: Season tickets 2021/22
Post by: AlexAlexCropley on June 10, 2021, 09:14:48 AM
Finally, a week after I emailed, the TO have replied.

As expected, they will not allow me to opt out for the season or delay renewal.

Therefore, I now have a Yes/No decision to make.

They also have no explanation as to why I was not sent the email saying that renewals had started.
That's disappointing.I too would prefer to delay.
Title: Re: Season tickets 2021/22
Post by: mr underhill on June 10, 2021, 10:51:22 AM
I have renewed but have never received an email asking me if I wanted to. I only found out that you could renew on here.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 10, 2021, 11:12:45 AM
I don't think they'll check so if you have a friend who would be willing you could sell them your ticket and then be back again next season? Not an ideal solution, admittedly.

Re: those that want a season delay.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 10, 2021, 12:11:18 PM
I don't think they'll check so if you have a friend who would be willing you could sell them your ticket and then be back again next season? Not an ideal solution, admittedly.

Re: those that want a season delay.
Yep and with a handful of selling the seat back to the club when necessary you may be able to get through the season without too much loss.
Title: Re: Season tickets 2021/22
Post by: Richard on June 10, 2021, 01:34:37 PM
Did anyone else get the email about going on the season ticket waiting list ? Typically it came with the headline Season Tickets 19/20 and a pic from what looked like the play off final hmmm

Is this a new waiting list not the one that would have been in place at the start of 19/20 ?
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 10, 2021, 01:41:10 PM
All the waiting lists are the same.  You don' need to re-apply, there is just one list and if you're on it from last year, you're still on it.

Well, that's what Villa suport said a while back anyway.
Title: Re: Season tickets 2021/22
Post by: DennisHodgetts on June 10, 2021, 01:42:30 PM
Yes, I received it too and had the same thoughts. I signed up, though hold out little hope to be honest!
Title: Re: Season tickets 2021/22
Post by: Mister E on June 10, 2021, 01:51:28 PM
I have renewed but have never received an email asking me if I wanted to. I only found out that you could renew on here.
ditto
Title: Re: Season tickets 2021/22
Post by: CheshireVillan on June 10, 2021, 03:03:38 PM
I found my email in my junk folder
Title: Re: Season tickets 2021/22
Post by: Gary Penrice on June 10, 2021, 03:27:50 PM
I didn't get an email informing me of renewals but happy to say that season tickets were renewed last week.

Very excited about next season!
Title: Re: Season tickets 2021/22
Post by: Toronto Villa on June 10, 2021, 09:36:17 PM
Very jealous of all of you getting and renewing season tickets. A fantastic time to be a Villa fan.
Title: Re: Season tickets 2021/22
Post by: wittonwarrior on June 10, 2021, 10:10:50 PM
Finally, a week after I emailed, the TO have replied.

As expected, they will not allow me to opt out for the season or delay renewal.

Therefore, I now have a Yes/No decision to make.

They also have no explanation as to why I was not sent the email saying that renewals had started.

I fully understand where you are coming from but on the flip side imagine a 1,000 season ticket holders looking to defer for 12 months.  The seats would go presumably to the waiting list.  What do you then say to someone who purchased in 2021/22 - you can't renew next season?   It just cannot be worked properly.

Title: Re: Season tickets 2021/22
Post by: UK Redsox on June 11, 2021, 11:41:21 AM
Yep, I recognise that WW.

However, I thought that it was worth asking based on the TO telling me last autumn that opt-outs would have been considered if they'd been able to put part-season STs on sale for 2020/21.
Title: Re: Season tickets 2021/22
Post by: luke95 on June 12, 2021, 01:55:52 PM
Bit off topic but..

Can anyone tell me when C&B membership renewal deadline is ?
Title: Re: Season tickets 2021/22
Post by: Skerra on June 20, 2021, 04:51:25 PM
I have just renewed my season ticket and kept clicking waiting to get to where to enter my codes for the six matches we couldnít attend. Never showed and clicked once more and it just took my full price. So, not quite as easy as some people have suggested. I stress that at no stage did anything come up where I could claim my refunds from those 6 matches. Any suggestions?
Title: Re: Season tickets 2021/22
Post by: charleeco7 on June 20, 2021, 05:34:42 PM
It was just before you paid. Think it said gift voucher codes or something similar.
Title: Re: Season tickets 2021/22
Post by: Skerra on June 20, 2021, 06:02:40 PM
Thanks for replying but donít remember that coming up. Anyway, too late now so suppose Iím going to have to go to the ticket office to get my refund. Itís obvious though that something is wrong as some are being able to go through the process easily and others have had problems.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 20, 2021, 06:06:07 PM
I would send them an email, see if they can help you out.
Title: Re: Season tickets 2021/22
Post by: Meanwood Villa on June 20, 2021, 06:19:56 PM
Bit off topic but..

Can anyone tell me when C&B membership renewal deadline is ?


When I go online to buy a membership I don't get a link to do so. Is anyone else having this problem?
Title: Re: Season tickets 2021/22
Post by: Skerra on June 20, 2021, 07:13:33 PM
I also didnít get any chance to claim my free ticket to the first home cup match. Not a good day!!
Title: Re: Season tickets 2021/22
Post by: RamboandBruno on June 20, 2021, 07:17:38 PM
Itís when you go to the pay page, itís not that obvious to be honest, but from memory (I did this a couple of weeks ago), there is a small section further down the page that says do you have a voucher code, or something of that ilk. It doesnít say specifically, vouchers from previous matches. For me and my two kids got pretty much £200 knocked off the full price so worth pursuing.
Title: Re: Season tickets 2021/22
Post by: bilsim on June 20, 2021, 07:21:54 PM
Seen a few people mentioning Claret memberships and I'm a bit twitchy about the lack of update, firstly because I am keen to renew seeing as it's the only way you can get to games without a season ticket, but also because we've had no update from the club since we went into lockdown and I had accumulated points on my card and still had a £20 match voucher on there which I am pessimistic about ever being able to retain.
Title: Re: Season tickets 2021/22
Post by: spangley1812 on June 20, 2021, 08:28:30 PM
Seen a few people mentioning Claret memberships and I'm a bit twitchy about the lack of update, firstly because I am keen to renew seeing as it's the only way you can get to games without a season ticket, but also because we've had no update from the club since we went into lockdown and I had accumulated points on my card and still had a £20 match voucher on there which I am pessimistic about ever being able to retain.

On that AVFC Twitter page they have stated on several occasions that memberships will be on sale very soon (after season tickets I guess) and they have said they are working on/have sorted a plan for existing members from 2019/2020
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 20, 2021, 08:37:12 PM
I also didnít get any chance to claim my free ticket to the first home cup match. Not a good day!!

That's automatic, I think?
Title: Re: Season tickets 2021/22
Post by: Meanwood Villa on June 20, 2021, 09:07:26 PM
Seen a few people mentioning Claret memberships and I'm a bit twitchy about the lack of update, firstly because I am keen to renew seeing as it's the only way you can get to games without a season ticket, but also because we've had no update from the club since we went into lockdown and I had accumulated points on my card and still had a £20 match voucher on there which I am pessimistic about ever being able to retain.

On that AVFC Twitter page they have stated on several occasions that memberships will be on sale very soon (after season tickets I guess) and they have said they are working on/have sorted a plan for existing members from 2019/2020

Cheers
Title: Re: Season tickets 2021/22
Post by: Skerra on June 20, 2021, 10:07:40 PM
Rambo, I will definitely be chasing it up as Iím now owed at least £180 from the vouchers plus a free cup ticket.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 21, 2021, 10:13:22 AM
I don't think you'll get your cup ticket.  I thought it was just a free ticket to the first home cup game, not the cup game of your choice.  Could be wrong but that's what I seem to recall.
Title: Re: Season tickets 2021/22
Post by: Brend'Watkins on June 21, 2021, 10:31:29 AM
I still have two £5 Season Ticket Holders Vouchers which can be redeemed for food and drink at any catering outlet within Villa Park.  Valid until the end of 2019/20 season.  Keep or bin?
Title: Re: Season tickets 2021/22
Post by: in exile on June 21, 2021, 10:35:16 AM
Keep.
Villa Vouchers are valuable.
Title: Re: Season tickets 2021/22
Post by: ChicagoLion on June 21, 2021, 11:37:23 AM
How are season ticket sales going?
When do they sell them to waiting list?
Title: Re: Season tickets 2021/22
Post by: Dave P on June 21, 2021, 12:49:37 PM
How are season ticket sales going?
When do they sell them to waiting list?

Don't know how many have been sold, but June 30th is the magical renewal deadline where I imagine the waiting list could get any tickets that haven't been renewed.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 21, 2021, 01:05:28 PM
I don't think you'll get your cup ticket.  I thought it was just a free ticket to the first home cup game, not the cup game of your choice.  Could be wrong but that's what I seem to recall.

That's correct. He will get the ticket guaranteed if and when we play a team at home in one of the cups.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 21, 2021, 01:43:46 PM
I don't think you'll get your cup ticket.  I thought it was just a free ticket to the first home cup game, not the cup game of your choice.  Could be wrong but that's what I seem to recall.

That's correct. He will get the ticket guaranteed if and when we play a team at home in one of the cups.
So I'm right, he hasn't got one that can be carried over to this season?
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on June 21, 2021, 02:02:24 PM
How are season ticket sales going?
When do they sell them to waiting list?

Don't know how many have been sold, but June 30th is the magical renewal deadline where I imagine the waiting list could get any tickets that haven't been renewed.


After relocation day(s), so from on or soon after the 8th of July https://www.avfc.co.uk/news/2021/june/Season-tickets-2021-22/
Quote
Timelines:

The renewal window is open from Tuesday, June 1 until 10pm on Wednesday, June 30.
Due to the timelines, there is a tighter window for fans to renew so existing 2019/20 season ticket holders are encouraged to do so as soon as possible.

There will then be a three-day relocation window for season ticket holders to move seats, via telephone only, commencing at 10am on Monday, July 5.

Season tickets will be capped as they were for the 2019/20 season.

Any remaining season tickets will then be made available to those fans on the waiting list, currently over 8,000. Further details will be announced ahead of this window opening. Supporters on the waiting list should ensure their email address and preferences are up-to-date to receive the latest ticketing news.

Title: Re: Season tickets 2021/22
Post by: LeeB on June 21, 2021, 03:13:59 PM
How are season ticket sales going?
When do they sell them to waiting list?

Don't know how many have been sold, but June 30th is the magical renewal deadline where I imagine the waiting list could get any tickets that haven't been renewed.


After relocation day(s), so from on or soon after the 8th of July https://www.avfc.co.uk/news/2021/june/Season-tickets-2021-22/
Quote
Timelines:

The renewal window is open from Tuesday, June 1 until 10pm on Wednesday, June 30.
Due to the timelines, there is a tighter window for fans to renew so existing 2019/20 season ticket holders are encouraged to do so as soon as possible.

There will then be a three-day relocation window for season ticket holders to move seats, via telephone only, commencing at 10am on Monday, July 5.

Season tickets will be capped as they were for the 2019/20 season.

Any remaining season tickets will then be made available to those fans on the waiting list, currently over 8,000. Further details will be announced ahead of this window opening. Supporters on the waiting list should ensure their email address and preferences are up-to-date to receive the latest ticketing news.



So I was right about us having more people on the waiting list than Blues have season ticket holders
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 21, 2021, 08:55:07 PM
I don't think you'll get your cup ticket.  I thought it was just a free ticket to the first home cup game, not the cup game of your choice.  Could be wrong but that's what I seem to recall.

That's correct. He will get the ticket guaranteed if and when we play a team at home in one of the cups.
So I'm right, he hasn't got one that can be carried over to this season?

There are none carried over, that I'm aware of.
Title: Re: Season tickets 2021/22
Post by: Lucky Eddie on June 21, 2021, 09:48:13 PM
In the event of a reduced capacity for the first home match of the season those who missed out in the Chelsea ballot may well have a case to expect preference for tickets.
Title: Re: Season tickets 2021/22
Post by: WassallVillain on June 21, 2021, 10:22:22 PM
I still have two £5 Season Ticket Holders Vouchers which can be redeemed for food and drink at any catering outlet within Villa Park.  Valid until the end of 2019/20 season.  Keep or bin?
Me too. Not hopeful they will honour them next visit to the kiosks.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 22, 2021, 12:12:34 AM
Just send them an email asking. They're generally quite helpful, though may take a while to respond. It can't hurt to try.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 22, 2021, 09:34:31 AM
In the event of a reduced capacity for the first home match of the season those who missed out in the Chelsea ballot may well have a case to expect preference for tickets.
Yes that would be fair enough.
Title: Re: Season tickets 2021/22
Post by: Mortimer's Bear on June 22, 2021, 09:51:14 AM
In the event of a reduced capacity for the first home match of the season those who missed out in the Chelsea ballot may well have a case to expect preference for tickets.
Yes that would be fair enough.

How would that work if ST holders are forced to miss out as they will have already paid for it?
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 22, 2021, 09:55:23 AM
If there's limited capacity season ticket holders will have to miss out one way or another.  I guess they'll just do game by game refunds.
Title: Re: Season tickets 2021/22
Post by: sid1964 on June 22, 2021, 11:24:59 AM
So for the 2nd home game of the season the fans who were lucky enough to get into the ground for the 1st game will not be able to attend the 2nd game?
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 22, 2021, 11:47:12 AM
So for the 2nd home game of the season the fans who were lucky enough to get into the ground for the 1st game will not be able to attend the 2nd game?
Nobody know yet, but if the capacity is limited then yes it's reasonable to assume there would be some sort of rolling priority to give all season ticket holders a fair chance.
Title: Re: Season tickets 2021/22
Post by: Border villan on June 22, 2021, 12:13:00 PM
So for the 2nd home game of the season the fans who were lucky enough to get into the ground for the 1st game will not be able to attend the 2nd game?

I was lucky enough to be at the Chelsea match and, if crowds are limited, willing to take my turn before seeing another match at VP.
Title: Re: Season tickets 2021/22
Post by: Dave P on June 22, 2021, 12:16:37 PM
So for the 2nd home game of the season the fans who were lucky enough to get into the ground for the 1st game will not be able to attend the 2nd game?

I was lucky enough to be at the Chelsea match and, if crowds are limited, willing to take my turn before seeing another match at VP.

Same as me.
Title: Re: Season tickets 2021/22
Post by: john2710 on June 22, 2021, 12:26:22 PM
I've not seen anything that suggests the new season won't start with full capacity crowds.

There could be some form of restrictions re-imposed during the winter months. In which case I'm sure the club will allocate tickets as fairly as possible.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 22, 2021, 12:35:46 PM
Will be gutted if not full crowd. I want... big crowd, Villa win, nice piss up in pub with lots of people I haven't seen since early 2019, without having to book or plan.
Title: Re: Season tickets 2021/22
Post by: Ad@m on June 22, 2021, 12:36:45 PM
Having witnessed his "football" for three years, I'd also be willing to give up my season ticket for our our first game of the season against Steve Bruce's Newcastle!!!
Title: Re: Season tickets 2021/22
Post by: sid1964 on June 22, 2021, 12:49:20 PM
Reading about the NFL stadiums in America they are having capacity crowds - hopefully we will be the same
Title: Re: Season tickets 2021/22
Post by: Toronto Villa on June 22, 2021, 01:07:39 PM
Reading about the NFL stadiums in America they are having capacity crowds - hopefully we will be the same

Thereís no games in the NFL now but they will back to full capacity in September I imagine. But many sports venues are back to very large crowds and it makes a huge difference to the experience. The only place I hate it is golf where drinking needs to be limited. American fans are such obnoxious wankers.
Title: Re: Season tickets 2021/22
Post by: VinnieChase84 on June 22, 2021, 01:32:02 PM
All English football is prepared for full capacity. Wouldnt surprise me if a condition for initial part is a negative LFT test if your not fully vaccinated by August

Title: Re: Season tickets 2021/22
Post by: Mortimer's Bear on June 22, 2021, 01:50:48 PM
Without going too off topic, I wonder if they will allow away fans...
Title: Re: Season tickets 2021/22
Post by: CT on June 22, 2021, 01:58:30 PM
Without going too off topic, I wonder if they will allow away fans...

Itís an interesting one that, because if we are back to full capacity, then we should really have away fans too.
Title: Re: Season tickets 2021/22
Post by: CT on June 22, 2021, 02:20:39 PM
Öand the government have confirmed that 60,000+ can attend the semis and final at Wembley.
Title: Re: Season tickets 2021/22
Post by: Ad@m on June 22, 2021, 02:55:42 PM
Reading about the NFL stadiums in America they are having capacity crowds - hopefully we will be the same

Foo Fighters posted pictures on social media of their gig last night at a packed, indoor, Madison Square Gardens.

It's insane to see indoor capacity crowds at gigs given the situation.
Title: Re: Season tickets 2021/22
Post by: ChicagoLion on June 22, 2021, 03:10:01 PM
Reading about the NFL stadiums in America they are having capacity crowds - hopefully we will be the same

Foo Fighters posted pictures on social media of their gig last night at a packed, indoor, Madison Square Gardens.

It's insane to see indoor capacity crowds at gigs given the situation.
everyone had proof of double vaccines.
Title: Re: Season tickets 2021/22
Post by: Rudy Can't Fail on June 22, 2021, 03:18:36 PM
Reading about the NFL stadiums in America they are having capacity crowds - hopefully we will be the same

Foo Fighters posted pictures on social media of their gig last night at a packed, indoor, Madison Square Gardens.

It's insane to see indoor capacity crowds at gigs given the situation.
everyone had proof of double vaccines.

They're not accepting the J&J vaccine?
Title: Re: Season tickets 2021/22
Post by: ChicagoLion on June 22, 2021, 04:22:24 PM
Reading about the NFL stadiums in America they are having capacity crowds - hopefully we will be the same

Foo Fighters posted pictures on social media of their gig last night at a packed, indoor, Madison Square Gardens.

It's insane to see indoor capacity crowds at gigs given the situation.
everyone had proof of double vaccines.

They're not accepting the J&J vaccine?
I think it was reported as fully vaccinated.
Title: Re: Season tickets 2021/22
Post by: pauliewalnuts on June 22, 2021, 04:38:19 PM
Reading about the NFL stadiums in America they are having capacity crowds - hopefully we will be the same

Foo Fighters posted pictures on social media of their gig last night at a packed, indoor, Madison Square Gardens.

It's insane to see indoor capacity crowds at gigs given the situation.
everyone had proof of double vaccines.

They're not accepting the J&J vaccine?
I think it was reported as fully vaccinated.

They are only accepting people fully vaccinated with vaccines which have approval in the US. So, no AstraZeneca (as haven't sought approval there) and I dunno about J&J
Title: Re: Season tickets 2021/22
Post by: placeforparks on June 22, 2021, 06:15:15 PM
Öand the government have confirmed that 60,000+ can attend the semis and final at Wembley.

only because uefa had their balls in a vice, and were threatening to take the games to the 67,000 capacity stadium in budapest.
Title: Re: Season tickets 2021/22
Post by: sid1964 on June 23, 2021, 06:29:13 AM
I notice that Springsteen is having his indoor shows in July in New York and to gain entry you have to have been fully vaccinated
Title: Re: Season tickets 2021/22
Post by: Border villan on June 23, 2021, 09:39:35 AM
I notice that Springsteen is having his indoor shows in July in New York and to gain entry you have to have been fully vaccinated

I have been fully vaccinated against Springsteen for many years.
Title: Re: Season tickets 2021/22
Post by: UK Redsox on June 23, 2021, 12:19:52 PM

They are only accepting people fully vaccinated with vaccines which have approval in the US. So, no AstraZeneca (as haven't sought approval there) and I dunno about J&J

If AstraZeneca doesn't seek approval in the USA, it'll be interesting to see how that affects trans-Atlantic travel going forward. ie we might be approved for events in the UK, but unable to enter the USA


As for Bruce.......he's someone who I think that I should really like, but he's just OK, no more than that.
Title: Re: Season tickets 2021/22
Post by: sid1964 on June 24, 2021, 12:20:39 PM
Just read that of the 30,000 season ticket holders - 24,000 have renewed therefore there is going to be plenty of availability for games next season if we have a full capacity stadium
Title: Re: Season tickets 2021/22
Post by: Scratchins on June 24, 2021, 12:29:17 PM
Won't they be offered to the waiting list though? I assume that they have to wait until after deadline day to start working through that. 
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 24, 2021, 12:34:07 PM
I thought their would be natural wastage but I'm surprised it's as many as 6k.

Yes, they definitely be offered to the waiting list.  But how many of the 11k put their money down remains to be seen.  I suspect most people who want one will get their chance and we'll end up with a touch under 30k ST holders.  All guesswork of course.

 
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on June 24, 2021, 01:08:07 PM
Just read that of the 30,000 season ticket holders - 24,000 have renewed therefore there is going to be plenty of availability for games next season if we have a full capacity stadium

I think that's a pretty decent effort in fairly uncertain times. I reckon it'll be close to 30,000 by the time the season starts, whether by renewal before the end of the month, waiting list or additional buyers if it goes on general sale. Gagging for a full house first home game. Hopefully Newcastle will be allowed to buy tickets, too. Football without away fans isn't the same.
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on June 24, 2021, 01:32:04 PM
Still a week to go, which I guess for many will include a pay packet. I think we'll still get rid of a fair few more before the window slams shut.

That said, fingers crossed that the people in front of us haven't, then I can get back on the front row.
Title: Re: Season tickets 2021/22
Post by: andrew08 on June 24, 2021, 01:41:11 PM
Someone who may know these things told me the waiting list is approaching 20,000 now. Iím pretty certain weíll sell 30k in that case.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 24, 2021, 01:46:36 PM
I was told the other day that Arsenal has a 120k waiting list!
Title: Re: Season tickets 2021/22
Post by: Richard E on June 24, 2021, 01:51:23 PM
I was told the other day that Arsenal has a 120k waiting list!

Of players who want to leave them?
Title: Re: Season tickets 2021/22
Post by: Ads on June 24, 2021, 02:03:07 PM
Pay-day today so that number will grow. Think we'll comfortably sell out 30,000, but interestingly, 24,000 would be the 2nd highest amount of season tickets we've ever sold.
Title: Re: Season tickets 2021/22
Post by: Martin Carruthers on June 24, 2021, 02:33:23 PM
I was told the other day that Arsenal has a 120k waiting list!

Of players who want to leave them?

Pity they can't find enough season ticket holders who actually bother going to the matches and/or stay to the end.
Title: Re: Season tickets 2021/22
Post by: saunders_heroes on June 24, 2021, 05:47:46 PM
Just read that of the 30,000 season ticket holders - 24,000 have renewed therefore there is going to be plenty of availability for games next season if we have a full capacity stadium

Still a week to go for renewals. Iíll be renewing mine once Iíve been paid this month and I expect plenty others will as well.
Title: Re: Season tickets 2021/22
Post by: WassallVillain on June 24, 2021, 06:47:24 PM
Just done mine and my brothers & nephew so thereís 3 more
Title: Re: Season tickets 2021/22
Post by: Three Spires Villa on June 25, 2021, 08:19:27 PM
Just done mine and my brothers & nephew so thereís 3 more

Well done 👍👍
Title: Re: Season tickets 2021/22
Post by: nigel on June 26, 2021, 11:12:23 AM
I was told the other day that Arsenal has a 120k waiting list!

To be fair I could imagine them having a fairly large waiting list, but no where near that.
Iíll probably read now that itís true 😂
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on June 26, 2021, 11:20:30 AM
I was told the other day that Arsenal has a 120k waiting list!

To be fair I could imagine them having a fairly large waiting list, but no where near that.
Iíll probably read now that itís true 😂

I can't see an up to date figure, but timewise it looks like they're waiting on the list for a decade before getting one.
Title: Re: Season tickets 2021/22
Post by: Behind Bluenose Lines on June 26, 2021, 11:24:33 AM
I'll be there next season, any Corona variants allowing, Jack or no Jack...

Can't fcuking wait!  :D
Title: Re: Season tickets 2021/22
Post by: LeeB on June 28, 2021, 08:27:58 AM
I was told the other day that Arsenal has a 120k waiting list!

To be fair I could imagine them having a fairly large waiting list, but no where near that.
Iíll probably read now that itís true 😂

I can't see an up to date figure, but timewise it looks like they're waiting on the list for a decade before getting one.

I reckon there's a sizable chunk of that list that would have put their name down when they were still heavyweights and wouldn't take one now.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on June 28, 2021, 10:07:59 AM
I was told the other day that Arsenal has a 120k waiting list!

To be fair I could imagine them having a fairly large waiting list, but no where near that.
Iíll probably read now that itís true 😂

I can't see an up to date figure, but timewise it looks like they're waiting on the list for a decade before getting one.

I reckon there's a sizable chunk of that list that would have put their name down when they were still heavyweights and wouldn't take one now.
It's fun to laugh at Arsenal - I certainly have been on Twitter, but they had a very good second half of the season and a core of decent players.  I suspect the celebration of their demise is probably a bit premature.  I don't think there's any way they could attract Jack, but I do think they'll be in the mix for top 4 again next season.
Title: Re: Season tickets 2021/22
Post by: Risso on June 28, 2021, 10:12:39 AM
It's fun to laugh at Arsenal - I certainly have been on Twitter, but they had a very good second half of the season and a core of decent players.  I suspect the celebration of their demise is probably a bit premature.  I don't think there's any way they could attract Jack, but I do think they'll be in the mix for top 4 again next season.

When you say 'again' they haven't realy been very close for several years now.
Title: Re: Season tickets 2021/22
Post by: ChicagoLion on June 30, 2021, 04:27:30 PM
So how will they allocate Season Tickets to waiting list?
Title: Re: Season tickets 2021/22
Post by: AV82EC on June 30, 2021, 08:32:34 PM
The waiting list is in order that you applied to be on it so if you were first you get first dibs and so on.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 02, 2021, 01:32:35 PM
Are we now in the relocation window?

I don't want to move but was interested to see what seats are available.
Title: Re: Season tickets 2021/22
Post by: AlexAlexCropley on July 02, 2021, 01:50:09 PM
From Monday for three days.Phone only,so that's a pisser.
Title: Re: Season tickets 2021/22
Post by: charleeco7 on July 02, 2021, 08:35:28 PM
Iím looking to move our tickets. Having done it previously you could physically go in and pick your seat, not sure how itíll go doing it over the phone though.
Title: Re: Season tickets 2021/22
Post by: purpletrousers on July 02, 2021, 10:30:15 PM
Is there a full seat plan we can access somehow?
Title: Re: Season tickets 2021/22
Post by: purpletrousers on July 03, 2021, 01:24:18 PM
Is there a full seat plan we can access somehow?

Have searched loads online, the only time Iíve see row/seat number plans is when booking a Tkt. Have tweeted @avfcsupport but think they wonít respond till reallocation window open on Monday
Title: Re: Season tickets 2021/22
Post by: AlexAlexCropley on July 05, 2021, 11:26:35 AM
And now it's impossible to get through to relocate.Fucking useless
Title: Re: Season tickets 2021/22
Post by: Three Spires Villa on July 05, 2021, 11:36:01 AM
My son and his mate want to relocate to sit with other friends, he is to cool to sit with his Dad now!!! He has been on the phone all morning, not in a que they just cut him off.
Title: Re: Season tickets 2021/22
Post by: sid1964 on July 05, 2021, 01:03:31 PM
Christian and Co. talk about customer service and the above is the way that people get treated, totally shambolic.
Title: Re: Season tickets 2021/22
Post by: charleeco7 on July 05, 2021, 01:15:52 PM
Whole process has been diabolical this morning/afternoon.
Title: Re: Season tickets 2021/22
Post by: Drummond on July 05, 2021, 01:40:40 PM
I feel for the club in moments like this. It's tricky to recruit people for a busy couple of days, get them to know what they need to know etc and then let them go again after.

It just results in crap customer service.
Title: Re: Season tickets 2021/22
Post by: eamonn on July 05, 2021, 01:47:01 PM
Outsource it to specialists at high-volume phone sales?
Title: Re: Season tickets 2021/22
Post by: AlexAlexCropley on July 05, 2021, 01:59:17 PM
I can't see why it couldn't have been done online rather than phoning .
Title: Re: Season tickets 2021/22
Post by: artvandelay on July 05, 2021, 03:06:36 PM
I've attempted to call over 350 times. The worst thing is there's a single seat I'm interested in moving to- I'm not sure whether it is free or not so this could be wasted effort!
Title: Re: Season tickets 2021/22
Post by: john e on July 05, 2021, 03:36:30 PM
They really are useless
Every time Iíve phoned since 2 oíclock theyíve said they are unable to answer as extremely busy
Dear customer support team at Villa have no idea how to handle a club of this size

Title: Re: Season tickets 2021/22
Post by: charleeco7 on July 05, 2021, 04:02:00 PM
It took me 140 odd redials this morning to get through then 50 mins plus on hold. Then despite a linked account I had to have my mates authorisation to change his seat (fair enough). So hung up sorted that out and then another 90 odd calls this afternoon and another 45 min wait on hold.
Very helpful when I eventually got through to anybody though.
Title: Re: Season tickets 2021/22
Post by: AlexAlexCropley on July 05, 2021, 04:05:20 PM
It took me 140 odd redials this morning to get through then 50 mins plus on hold. Then despite a linked account I had to have my mates authorisation to change his seat (fair enough). So hung up sorted that out and then another 90 odd calls this afternoon and another 45 min wait on hold.
Very helpful when I eventually got through to anybody though.
You were lucky
Title: Re: Season tickets 2021/22
Post by: frank black on July 05, 2021, 04:13:50 PM
Iíd say that perseverance rather than luck 😂 more patience and time than me, thatís for sure..
Title: Re: Season tickets 2021/22
Post by: AlexAlexCropley on July 05, 2021, 04:33:36 PM
Not once did I get through all day.Not even an option of hanging on.
Title: Re: Season tickets 2021/22
Post by: charleeco7 on July 05, 2021, 04:34:42 PM
Luckily I had the day off but the phone nearly went out of the window a couple of times.
Title: Re: Season tickets 2021/22
Post by: john e on July 05, 2021, 05:00:58 PM
Not once did I get through all day.Not even an option of hanging on.

same, its pathetic really
Title: Re: Season tickets 2021/22
Post by: Scratchins on July 05, 2021, 05:10:48 PM
I phoned 402 times, got through once, held on for 1 hour then had to go out. No more luck now I am back.
Title: Re: Season tickets 2021/22
Post by: eamonn on July 05, 2021, 06:11:30 PM
Not once did I get through all day.Not even an option of hanging on.

Blondie would not have approved.
Title: Re: Season tickets 2021/22
Post by: saunders_heroes on July 06, 2021, 09:04:32 AM
I wonder how many of the 30k season ticket holders renewed?
Title: Re: Season tickets 2021/22
Post by: AV82EC on July 06, 2021, 10:19:12 AM
Last I heard with a week to go it was about 24k so north of that.
Title: Re: Season tickets 2021/22
Post by: Three Spires Villa on July 06, 2021, 03:40:34 PM
My son managed to move his seat, his friend got through explained what they wanted to do, my son had to send an email saying he agreed he wanted to move, got an email back saying it was done, took about 20 mins, seemed fine once they got to speak to someone!
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on July 06, 2021, 04:05:57 PM
My brother's not long got off the phone with them, ringing more on an off chance than any real necessity. Apparently the bod on the phone can't understand why they've bothered with a relocation day as hardly any haven't renewed, there's only scattered singles so most people can't really move anyway, and there's now allegedly 15,000 on the waiting list!
Title: Re: Season tickets 2021/22
Post by: AV82EC on July 07, 2021, 11:27:49 AM
Looks like some people didnít renew those at the top of the waiting list being contacted from tomorrow.
Title: Re: Season tickets 2021/22
Post by: purpletrousers on July 07, 2021, 12:31:56 PM
It took me 140 odd redials this morning to get through then 50 mins plus on hold. Then despite a linked account I had to have my mates authorisation to change his seat (fair enough). So hung up sorted that out and then another 90 odd calls this afternoon and another 45 min wait on hold.
Very helpful when I eventually got through to anybody though.
53 mins on hold (and waiting) at least can get on with other stuff - ha, had to speak, 56 mins and all done and moved to around where I wanted. Bit of a palaver but as others have said, staff are brilliant every time you do eventually speak to someone!
Title: Re: Season tickets 2021/22
Post by: Drummond on July 07, 2021, 12:36:14 PM
I've registered for the waiting list again. I reckon by the time my turn comes around I'll qualify for an OAP concession and my 6 year old will have to pay full price!
Title: Re: Season tickets 2021/22
Post by: purpletrousers on July 07, 2021, 12:40:09 PM
I've registered for the waiting list again. I reckon by the time my turn comes around I'll qualify for an OAP concession and my 6 year old will have to pay full price!
Ha. My 5 month old already on it!
Title: Re: Season tickets 2021/22
Post by: colin69 on July 07, 2021, 12:43:23 PM
I renewed over the phone as I had an issue I needed to discuss with a person rather than do it online when they first went on sale. Once you do get to speak to someone the staff are great but such a shame it takes so long to get through.
Title: Re: Season tickets 2021/22
Post by: Drummond on July 07, 2021, 02:29:59 PM
I've registered for the waiting list again. I reckon by the time my turn comes around I'll qualify for an OAP concession and my 6 year old will have to pay full price!
Ha. My 5 month old already on it!

Good work!
Title: Re: Season tickets 2021/22
Post by: Ad@m on July 07, 2021, 02:40:01 PM
I've registered for the waiting list again. I reckon by the time my turn comes around I'll qualify for an OAP concession and my 6 year old will have to pay full price!
Ha. My 5 month old already on it!

He/she might get one by the time they're at school!

My now 7 year old has been on the waiting list since he had just turned 5!!!
Title: Re: Season tickets 2021/22
Post by: sid1964 on July 07, 2021, 03:23:28 PM
Do the club contact season ticket holders who have not renewed to find out the reason why?

Does anyone know how many season tickets are left to be sold?
Title: Re: Season tickets 2021/22
Post by: NickF on July 09, 2021, 06:22:44 PM
Yep, they do. had the email earlier today and managed to book an ST for me and my lad. I think i was in the first 1k on the waiting list. 500 per day notified and u have 24 hrs to buy.
Title: Re: Season tickets 2021/22
Post by: amfy on July 09, 2021, 09:39:46 PM
Do the club contact season ticket holders who have not renewed to find out the reason why?

Does anyone know how many season tickets are left to be sold?
[/
Do the club contact season ticket holders who have not renewed to find out the reason why?

Does anyone know how many season tickets are left to be sold?

They have contacted long term season ticket holders yes.
Title: Re: Season tickets 2021/22
Post by: charleeco7 on July 09, 2021, 11:22:27 PM
Yep, they do. had the email earlier today and managed to book an ST for me and my lad. I think i was in the first 1k on the waiting list. 500 per day notified and u have 24 hrs to buy.

Anyway of telling how many were available?
Title: Re: Season tickets 2021/22
Post by: Ads on July 09, 2021, 11:58:09 PM
Less than we'll take to Watford.
Title: Re: Season tickets 2021/22
Post by: steamer on July 10, 2021, 10:21:10 AM
I tried from the beginning of the thread, but maybe I am missing it.
If a full capacity is allowed, how many season tickets, how many away fans and what balance for casual home fans
Title: Re: Season tickets 2021/22
Post by: luke95 on July 10, 2021, 10:31:25 AM
I tried from the beginning of the thread, but maybe I am missing it.
If a full capacity is allowed, how many season tickets, how many away fans and what balance for casual home fans

Season tickets were capped at 31000 last time(2019-20) if I remember correctly & the rest (7/8000) had to be kept & sold on match by match basis . I think that's how I remember it, so I presume itll be something similar
Title: Re: Season tickets 2021/22
Post by: Ad@m on July 10, 2021, 11:17:45 AM
I tried from the beginning of the thread, but maybe I am missing it.
If a full capacity is allowed, how many season tickets, how many away fans and what balance for casual home fans

Season tickets were capped at 31000 last time(2019-20) if I remember correctly & the rest (7/8000) had to be kept & sold on match by match basis . I think that's how I remember it, so I presume itll be something similar

I thought season tickets were capped at 30,000, with 8,000ish for general sale and 3,000 for away fans.
Title: Re: Season tickets 2021/22
Post by: dave.woodhall on July 10, 2021, 11:20:08 AM
There has to be 3,000 for away fans and it makes sense to have a few thousand for match tickets. As someone at Manchester United once said, they'd have been happier not to sell a single season ticket and have a different sixty thousand at every match.
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on July 10, 2021, 11:32:12 AM
I'd imagine most of the 'general sale' tickets were taken by Claret/Pride members.
Title: Re: Season tickets 2021/22
Post by: Ads on July 10, 2021, 11:33:04 AM
It's a little bit less than 8,000 for general sale with the players and sponsor give ways.
Title: Re: Season tickets 2021/22
Post by: astonvilla82 on July 12, 2021, 02:55:26 PM
Son had a email today say he been chosen from the waiting list,gone on Villa site, choose the holte end but no actual seat number comes up, but not much else, only got till tomorrow any ideas anyone,on the phone now
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 12, 2021, 03:15:55 PM
Maybe the Holte End is sold out. Did he try other stands?
Title: Re: Season tickets 2021/22
Post by: astonvilla82 on July 12, 2021, 03:43:39 PM
Got through all sorted and got one next to me lower holte two seats away,he please as punch,glory hunter, the girl at Villa sorted out email addresses and my I D causing problems
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 12, 2021, 04:15:38 PM
Ah, I had that problem. Glad it's sorted 🙂
Title: Re: Season tickets 2021/22
Post by: Hairbandinho on July 12, 2021, 10:13:41 PM
I missed the email on Friday for my eligibility to get a ticket, my 24 hour window passed.

Does that mean I am completely screwed getting one now?
Title: Re: Season tickets 2021/22
Post by: amfy on July 12, 2021, 10:25:41 PM
I missed the email on Friday for my eligibility to get a ticket, my 24 hour window passed.

Does that mean I am completely screwed getting one now?

They have definitely said you have a 24 hour window to buy, but I think that window is just before they move on to offer the next 500, rather than before you lose your chance completely.
They also said at the FCG that you can turn it down for up to 3 seasons without losing your place on the list. So if you havenít responded, you havenít lost your place on the list. It might just be that all of the tickets have gone now.
So I think you have lost the certainty of getting one, but might still have a chance if you get in touch.
I am not completely certain I have this right, thatís just me rationalising my way through it.
Title: Re: Season tickets 2021/22
Post by: damien on July 13, 2021, 11:47:22 AM
I joined the waiting list for my son and I on June 19th 2019.

I was offered tickets for me and my lad Joe pretty much at 10am sharp this morning. Didn't look at the wider availability as we were after 2 in the Upper Holte(K6) and both really happy that we were able to get those.

This is his first ST, so he's overjoyed, and we are in close proximity to many of the other Bournemouth Lions.

Hope this helps. Up the Villa
Title: Re: Season tickets 2021/22
Post by: dorsetvillian on July 13, 2021, 01:04:29 PM
Well done Damo
Title: Re: Season tickets 2021/22
Post by: exigo on July 13, 2021, 01:32:09 PM
You'd hope if there are existing season ticket holders who haven't renewed because of Covid concerns, that the club would prioritise them in a year or two when Villa Park's been expanded.
Title: Re: Season tickets 2021/22
Post by: astonvilla82 on July 13, 2021, 02:52:14 PM
Damien, congrats on getting one,my son only joined the waiting list about early May, he got the offer this week
Title: Re: Season tickets 2021/22
Post by: charleeco7 on July 13, 2021, 03:41:58 PM
Two of my mates have both been on the waiting list since since 19th June 2019. One heard today and got one, the other hasnít heard anything. Must be getting close to being none left.
Title: Re: Season tickets 2021/22
Post by: Clive W on July 13, 2021, 04:48:38 PM
Just been announced that after July 19 all sporting venues will require fans to provide a covid vaccination passport
Howís that going to affect season ticket holders?
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 13, 2021, 04:51:38 PM
How do I get one? I'm double jabbed. Are they free?
Title: Re: Season tickets 2021/22
Post by: Clive W on July 13, 2021, 04:55:02 PM
How do I get one? I'm double jabbed. Are they free?
Saw this in the DT a few minutes ago
Seems that you will probably need the NHS app ad this is where the certificate will be held
Someone made the point that 40,000 fans all trying to get through the turnstiles within a short space of time and trying to have their phone scanned would crash the system
Title: Re: Season tickets 2021/22
Post by: PGW on July 13, 2021, 04:58:52 PM
How do I get one? I'm double jabbed. Are they free?
Saw this in the DT a few minutes ago
Seems that you will probably need the NHS app ad this is where the certificate will be held
Someone made the point that 40,000 fans all trying to get through the turnstiles within a short space of time and trying to have their phone scanned would crash the system
I've got this via NHS App, easy to sort but you have to keep renewing which may end up being a pain. My current one expires 30th July when i have to renew.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 13, 2021, 05:02:08 PM
I just did it and it says it expires 12th August. Not sure why they don't just make it last forever?
Title: Re: Season tickets 2021/22
Post by: Ad@m on July 13, 2021, 05:04:15 PM
I just did it and it says it expires 12th August. Not sure why they don't just make it last forever?

Isn't it just the QR code which expires to stop people printing them off and keeping them long after the vaccines effectiveness has waned?

As I understood it the app will constantly update as long as your vaccination status is up to date in the event(uality) we need boosters.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 13, 2021, 05:05:11 PM
Ah, okay, that makes sense. So I assume I'll be able to get a new one before our first home game. Thanks.
Title: Re: Season tickets 2021/22
Post by: Clive W on July 13, 2021, 05:05:24 PM
I just did it and it says it expires 12th August. Not sure why they don't just make it last forever?
Probably by making you renew it ďtheyĒ have more control over you - which is what this is all about
But thatís another discussion to be had!
Title: Re: Season tickets 2021/22
Post by: BlackCountryVilla on July 13, 2021, 07:12:22 PM
How will this work for people who don't have the NHS app? I know its hard to believe but not everyone has a smart phone. My dad hasn't got one and won't get one. I imagine he is not alone.
Title: Re: Season tickets 2021/22
Post by: LeeB on July 13, 2021, 07:15:12 PM
How will this work for people who don't have the NHS app? I know its hard to believe but not everyone has a smart phone. My dad hasn't got one and won't get one. I imagine he is not alone.

I haven't got one.
Title: Re: Season tickets 2021/22
Post by: CT on July 13, 2021, 07:22:55 PM
How will this work for people who don't have the NHS app? I know its hard to believe but not everyone has a smart phone. My dad hasn't got one and won't get one. I imagine he is not alone.

I haven't got one.

Öand are the U18s going to have to provide negative tests for each game?
Title: Re: Season tickets 2021/22
Post by: spangley1812 on July 13, 2021, 07:23:14 PM
How will this work for people who don't have the NHS app? I know its hard to believe but not everyone has a smart phone. My dad hasn't got one and won't get one. I imagine he is not alone.

I haven't got one.

I have been volunteering @ the Euro's at Wembley and @ Edgbaston today.........If people dont have the app they have to provide proof of a negative lateral flow test

A tip screen shot your proof of double jabs before you get to Villa Park
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 13, 2021, 07:29:03 PM
I just did it and it says it expires 12th August. Not sure why they don't just make it last forever?
Probably by making you renew it ďtheyĒ have more control over you - which is what this is all about
But thatís another discussion to be had!

Mate, I can't be tamed.


(Don't tell them I said that... 😬)
Title: Re: Season tickets 2021/22
Post by: Clive W on July 13, 2021, 07:51:18 PM
I just did it and it says it expires 12th August. Not sure why they don't just make it last forever?
Probably by making you renew it ďtheyĒ have more control over you - which is what this is all about
But thatís another discussion to be had!

Mate, I can't be tamed.


(Don't tell them I said that... 😬)

ďBy hook or by crook you willĒ
With apologies to No. 6
Title: Re: Season tickets 2021/22
Post by: sid1964 on July 13, 2021, 07:57:11 PM
How will this work for people who do not have a smart phone and have an old phone that you cannot add apps too?
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 13, 2021, 07:59:50 PM
Sounds like you can print yourself a PDF copy...

https://www.gov.uk/guidance/demonstrating-your-covid-19-status
Title: Re: Season tickets 2021/22
Post by: pauliewalnuts on July 13, 2021, 08:02:12 PM
You know that meme of that steward at Spurs doing the 'air search' of people going into the ground?

I reckon pretty quickly that's exactly what checking covid statuses is going to be like.
Title: Re: Season tickets 2021/22
Post by: charleeco7 on July 13, 2021, 08:19:14 PM
How will this work for people who do not have a smart phone and have an old phone that you cannot add apps too?

You can print off confirmation
Title: Re: Season tickets 2021/22
Post by: amfy on July 13, 2021, 08:47:05 PM
I already have an app called ĎMy GPí which I can book appointments and order repeat prescriptions on, & there is a function to add a vaccine passport to that. My husband has a slightly different app with a similar function and his does a vaccine passport too.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 13, 2021, 08:48:20 PM
I downloaded the NHS app. I worry if you don't have the "official" app/document some steward is going to stop you coming in.
Title: Re: Season tickets 2021/22
Post by: AlexAlexCropley on July 13, 2021, 09:16:11 PM
Wouldn't it be an idea if you could link it to your digital id? That way there shouldn't be an on the day check.
Title: Re: Season tickets 2021/22
Post by: sid1964 on July 14, 2021, 06:36:29 AM
if i remember correctly at the Chelsea game you completed an online form - i was not asked to prove i had, had the jabs or was COVid free entering the stadium?
Title: Re: Season tickets 2021/22
Post by: Lsvilla on July 14, 2021, 07:49:21 AM
As others have said you can get a letter from the NHS - free - for those without smartphones. Only takes a few days to come through and has dates of your vaccines plus details of what vaccine etc. My missus has one that sheís used at Lords and Edgbaston in the last few days. Quicker than me trying to open the app at the ticket gate !
Title: Re: Season tickets 2021/22
Post by: steamer on July 14, 2021, 07:56:26 AM

Season tickets were capped at 31000 last time(2019-20) if I remember correctly & the rest (7/8000) had to be kept & sold on match by match basis . I think that's how I remember it, so I presume itll be something similar
[/quote]
Thanks
Title: Re: Season tickets 2021/22
Post by: ChicagoLion on July 16, 2021, 09:40:53 AM
Is there any problem with borrowing somebody's season ticket?
Title: Re: Season tickets 2021/22
Post by: Chris Smith on July 16, 2021, 09:58:56 AM
Is there any problem with borrowing somebody's season ticket?

No, at various times when people in our group havenít been able to go weíve just given it somebody else.
Title: Re: Season tickets 2021/22
Post by: Brend'Watkins on July 16, 2021, 12:01:58 PM
Given that even if you are fully vaccinated and can still get the virus and transmit it isn't the point of proving you have been vaccinated pointless?
Title: Re: Season tickets 2021/22
Post by: ChicagoLion on July 16, 2021, 12:19:47 PM
Is there any problem with borrowing somebody's season ticket?

No, at various times when people in our group havenít been able to go weíve just given it somebody else.
Cheers
Title: Re: Season tickets 2021/22
Post by: ChicagoLion on July 16, 2021, 12:22:43 PM
Given that even if you are fully vaccinated and can still get the virus and transmit it isn't the point of proving you have been vaccinated pointless?
Not really, being fully vaccinated significantly reduces infection.
Its not 100% no vaccines are.
Title: Re: Season tickets 2021/22
Post by: Ad@m on July 16, 2021, 12:23:23 PM
Given that even if you are fully vaccinated and can still get the virus and transmit it isn't the point of proving you have been vaccinated pointless?

Very little in life is certain. Being vaccinated makes it much less likely you'll catch or transmit covid so it's a sensible precaution to check that people coming in to a place of work where the employer has a duty of care to its staff are as safe as they can be.
Title: Re: Season tickets 2021/22
Post by: charleeco7 on July 16, 2021, 12:48:05 PM
It seems they are still distributing season tickets to people on the waiting list as someone I know got three today
Title: Re: Season tickets 2021/22
Post by: Flamingo Lane on July 16, 2021, 02:18:40 PM
As others have said you can get a letter from the NHS - free - for those without smartphones. Only takes a few days to come through and has dates of your vaccines plus details of what vaccine etc. My missus has one that sheís used at Lords and Edgbaston in the last few days. Quicker than me trying to open the app at the ticket gate !

At the risk of appearing greedy, does anyone know if it's possible to get both the NHS letter and the digital covid pass on the app?
Title: Re: Season tickets 2021/22
Post by: Russ aka Big Nose on July 16, 2021, 02:48:42 PM
Get in!  ;D

After a couple of years on the waiting list, me and our eldest (24) were contacted by The Villa earlier and offered the chance of buying season tickets - bought two in the Holte (K2) and now bouncin' around like a babbie!
Title: Re: Season tickets 2021/22
Post by: Three Spires Villa on July 16, 2021, 03:10:25 PM
As others have said you can get a letter from the NHS - free - for those without smartphones. Only takes a few days to come through and has dates of your vaccines plus details of what vaccine etc. My missus has one that sheís used at Lords and Edgbaston in the last few days. Quicker than me trying to open the app at the ticket gate !

At the risk of appearing greedy, does anyone know if it's possible to get both the NHS letter and the digital covid pass on the app?

Yes I got a letter last week and yesterday downloaded and set up the NHS app that shows I have had both of my jabs.
Title: Re: Season tickets 2021/22
Post by: Flamingo Lane on July 16, 2021, 09:12:36 PM
As others have said you can get a letter from the NHS - free - for those without smartphones. Only takes a few days to come through and has dates of your vaccines plus details of what vaccine etc. My missus has one that sheís used at Lords and Edgbaston in the last few days. Quicker than me trying to open the app at the ticket gate !

At the risk of appearing greedy, does anyone know if it's possible to get both the NHS letter and the digital covid pass on the app?

Yes I got a letter last week and yesterday downloaded and set up the NHS app that shows I have had both of my jabs.

Thanks.
Title: Re: Season tickets 2021/22
Post by: BlackCountryVilla on July 17, 2021, 03:53:18 PM
Just sent for my letter from the NHS. Absolute doddle for those who don't use apps.
All you need is your NHS number, date of birth and postcode.
Title: Re: Season tickets 2021/22
Post by: frank black on July 17, 2021, 04:12:15 PM
Get in!  ;D

After a couple of years on the waiting list, me and our eldest (24) were contacted by The Villa earlier and offered the chance of buying season tickets - bought two in the Holte (K2) and now bouncin' around like a babbie!

Perfect timing for our premier league winning seasonÖ UTV
Title: Re: Season tickets 2021/22
Post by: Vegas on July 18, 2021, 08:59:28 AM
Nice. Me and kids have been in the waiting list for about that long (I was a season ticket holder pre-kids for many years but have never had one since kids). On tenterhooks now!

Itís a dark art, they canít tell you where in the queue you are, just one day you get an email saying Ēyour turnĒ and have 24 hours to respond!
Title: Re: Season tickets 2021/22
Post by: astonvilla82 on July 18, 2021, 10:09:08 AM
Son only been on waiting list since June,he got the offer and I got email this week again offering a season ticket with different ID number for him was tempted to get it for his friends
Title: Re: Season tickets 2021/22
Post by: Russ aka Big Nose on July 18, 2021, 11:46:01 AM
Get in!  ;D

After a couple of years on the waiting list, me and our eldest (24) were contacted by The Villa earlier and offered the chance of buying season tickets - bought two in the Holte (K2) and now bouncin' around like a babbie!

Perfect timing for our premier league winning seasonÖ UTV
That might be next season ... I have form.  ;)

Got my first season ticket aged 14, 79/80 so we won the league in my second season and then the European Cup in my third.

I thought, this kind of success must happen most years. Not quite how it turned out!
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 18, 2021, 02:28:56 PM
Son only been on waiting list since June,he got the offer and I got email this week again offering a season ticket with different ID number for him was tempted to get it for his friends

He's been on the list for a month and has been offered a ticket?  I thought in June there was about 11,000 on the wating list.  They've blown through that pretty fast.
Title: Re: Season tickets 2021/22
Post by: spartacuss on July 18, 2021, 03:09:47 PM
Just sent for my letter from the NHS. Absolute doddle for those who don't use apps.
All you need is your NHS number, date of birth and postcode.

Just sorted the app out.  You don't need your NHS number.  In addition to your name and DOB, you just need to be registered at a GP surgery.
Title: Re: Season tickets 2021/22
Post by: eamonn on July 18, 2021, 03:49:50 PM
Is it just since promotion that we've had a waiting list for season-tickets? 
Title: Re: Season tickets 2021/22
Post by: Lsvilla on July 18, 2021, 03:57:49 PM
Son only been on waiting list since June,he got the offer and I got email this week again offering a season ticket with different ID number for him was tempted to get it for his friends

He's been on the list for a month and has been offered a ticket?  I thought in June there was about 11,000 on the wating list.  They've blown through that pretty fast.
My mate and his lad have been on for about 18 months and not heard a word.
Title: Re: Season tickets 2021/22
Post by: j66acd on July 19, 2021, 01:17:57 PM
Iíve never had to use it before, but do the club buy back your tickets if you canít go? I seem to remember something by viagogo a few years back but not sure if they still offer this?

Does anyone have an info on this and the requirements to go to a certain amount of games?
Title: Re: Season tickets 2021/22
Post by: Ad@m on July 19, 2021, 01:23:31 PM
Son only been on waiting list since June,he got the offer and I got email this week again offering a season ticket with different ID number for him was tempted to get it for his friends

He's been on the list for a month and has been offered a ticket?  I thought in June there was about 11,000 on the wating list.  They've blown through that pretty fast.
My mate and his lad have been on for about 18 months and not heard a word.

My son's been on the waiting list for two years and I've heard nothing yet.
Title: Re: Season tickets 2021/22
Post by: exigo on July 19, 2021, 01:29:14 PM
Iíve never had to use it before, but do the club buy back your tickets if you canít go? I seem to remember something by viagogo a few years back but not sure if they still offer this?

Does anyone have an info on this and the requirements to go to a certain amount of games?

It's done through the club now. You get your season ticket cost divided by 19 back, and then it's sold by them at match ticket price. Very easy and efficient.
Title: Re: Season tickets 2021/22
Post by: j66acd on July 19, 2021, 01:42:41 PM
Iíve never had to use it before, but do the club buy back your tickets if you canít go? I seem to remember something by viagogo a few years back but not sure if they still offer this?

Does anyone have an info on this and the requirements to go to a certain amount of games?

It's done through the club now. You get your season ticket cost divided by 19 back, and then it's sold by them at match ticket price. Very easy and efficient.

That sounds easy enough then and I take it thatís through contacting the ticket office or can you do it online through your ticketing profile?
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 19, 2021, 01:59:03 PM
Iíve never had to use it before, but do the club buy back your tickets if you canít go? I seem to remember something by viagogo a few years back but not sure if they still offer this?

Does anyone have an info on this and the requirements to go to a certain amount of games?

It's done through the club now. You get your season ticket cost divided by 19 back, and then it's sold by them at match ticket price. Very easy and efficient.

That sounds easy enough then and I take it thatís through contacting the ticket office or can you do it online through your ticketing profile?
You just tick a box online saying you don't want it for that game and the club sells it on.  I'm not sure if you get the full cost divided by 19 back or if there is an admin fee.  You obviously only get the money if the club resells the seat.
Title: Re: Season tickets 2021/22
Post by: placeforparks on July 19, 2021, 06:54:32 PM
from the season ticket faq:

Quote
What can I do if I cannot attend a match as a season ticket holder?

Our new system for Season Ticket Holders will allow you to securely release your seat for re-sale if youíre unable to make a game. That ticket will then be available to purchase for new supporters through our Online Ticket Office. This is managed through the My Account section of the site, which can be accessed by clicking on your name in the top right-hand corner, once you are logged in. You will need to register your bank account details ahead of making your first re-sale request. Bank details are required for us to pay supporters once the seats have been sold. Supporters are then able to choose which matches they would like to re-sell their tickets for, provided the games are currently within the re-sale period. The re-sale period will be defined by the club on a match-by-match basis. Once you make your seat available for re-sale it will appear as an available seat via the Ticket Office Ė both online and in person/on the phone - for eligible supporters to purchase (in line with the standard sales periods for the relevant match). Tickets that are made available for re-sale will only be able to be sold at the adult price in the price zone the seat is located - and at the category allocated to the match. Season Ticket holders will then only receive a payment for the seat should the seat be re-sold. Until the point the seat is re-sold, supporters have the right to withdraw the re-sale request, which can be done via the My Account section of the Online Ticket Office. Season Ticket holders will receive 80% of the value of their ticket for that match (the value of their ticket for that match is calculated at 1/19 of the price paid for the Season Ticket). See the example below: Price Zone 4 Adult Season Ticket price: £483 Value of individual match within Season Ticket (1/19): £25.42 Price paid to supporters once re-sale completed: £20.34

Payments will be made into bank accounts 21 days after the match has been played.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 19, 2021, 07:16:51 PM
Club memberships back on sale.  40 quid for the right to buy tickets.  What a joke.
Title: Re: Season tickets 2021/22
Post by: Ad@m on July 19, 2021, 07:23:43 PM
The 80% thing does wind me up. I'm sure they'll argue it represents the cost of reselling the ticket but selling a season ticket is the cheapest way of generating revenue where they only have to incur 1/19th the cost of selling a match day ticket.

Add on the fact that they buy the ticket back from us risk-free at 80% of season ticket price and sell it at full match day price, that's quite the tidy earner for them.
Title: Re: Season tickets 2021/22
Post by: pauliewalnuts on July 19, 2021, 07:59:41 PM
Iíve never had to use it before, but do the club buy back your tickets if you canít go? I seem to remember something by viagogo a few years back but not sure if they still offer this?

Does anyone have an info on this and the requirements to go to a certain amount of games?

It's done through the club now. You get your season ticket cost divided by 19 back, and then it's sold by them at match ticket price. Very easy and efficient.

Only when the match is sold out, though, I believe.

I used this function loads in my last year as a ST holder, god send.
Title: Re: Season tickets 2021/22
Post by: j66acd on July 19, 2021, 09:35:41 PM
from the season ticket faq:

Quote
What can I do if I cannot attend a match as a season ticket holder?

Our new system for Season Ticket Holders will allow you to securely release your seat for re-sale if youíre unable to make a game. That ticket will then be available to purchase for new supporters through our Online Ticket Office. This is managed through the My Account section of the site, which can be accessed by clicking on your name in the top right-hand corner, once you are logged in. You will need to register your bank account details ahead of making your first re-sale request. Bank details are required for us to pay supporters once the seats have been sold. Supporters are then able to choose which matches they would like to re-sell their tickets for, provided the games are currently within the re-sale period. The re-sale period will be defined by the club on a match-by-match basis. Once you make your seat available for re-sale it will appear as an available seat via the Ticket Office Ė both online and in person/on the phone - for eligible supporters to purchase (in line with the standard sales periods for the relevant match). Tickets that are made available for re-sale will only be able to be sold at the adult price in the price zone the seat is located - and at the category allocated to the match. Season Ticket holders will then only receive a payment for the seat should the seat be re-sold. Until the point the seat is re-sold, supporters have the right to withdraw the re-sale request, which can be done via the My Account section of the Online Ticket Office. Season Ticket holders will receive 80% of the value of their ticket for that match (the value of their ticket for that match is calculated at 1/19 of the price paid for the Season Ticket). See the example below: Price Zone 4 Adult Season Ticket price: £483 Value of individual match within Season Ticket (1/19): £25.42 Price paid to supporters once re-sale completed: £20.34

Payments will be made into bank accounts 21 days after the match has been played.

Thanks for this, looks easy enough 👍🏻
Title: Re: Season tickets 2021/22
Post by: astonvilla82 on July 19, 2021, 09:44:10 PM
Makes a different when I couldn't actually give my match ticket away to anyone for no money
Title: Re: Season tickets 2021/22
Post by: sid1964 on July 20, 2021, 06:33:56 AM
Talking to a Wolves fan at the weekend he was telling me that to be on their season ticket waiting list you have to pay £30.00 per season, for this you get 1st refusal on any spare match tickets and a pair of Wolves socks

He is number 11,000 + on their waiting list and has been on this list for a couple of seasons, so I would imagine that they have similar numbers to us hoping for a season ticket - but at £30.00 a person it is not a bad way of generating cash?
Title: Re: Season tickets 2021/22
Post by: amfy on July 20, 2021, 07:51:44 AM
Talking to a Wolves fan at the weekend he was telling me that to be on their season ticket waiting list you have to pay £30.00 per season, for this you get 1st refusal on any spare match tickets and a pair of Wolves socks

He is number 11,000 + on their waiting list and has been on this list for a couple of seasons, so I would imagine that they have similar numbers to us hoping for a season ticket - but at £30.00 a person it is not a bad way of generating cash?

It is good that we arenít doing that but the other side of the argument is that it discourages people from just bunging people on speculatively. We are in a place where babies are on the list as soon as they pop out of the womb. I have just stuck my nephew on with genuinely no idea whether he might want a season ticket when he eventually comes to the top, but if it might take years to get there, Iím putting him on now & weíll see whether heís that interested when it happens. My alternative is him deciding he wants a season ticket at some point in the future, and having to wait another 3-6 years before he can have one.
Every speculative name on the list is a person they have to call when they get to the top & the list is general is something they might financially plan on the basis of. So there are reasons for a club to want to know how committed their waiting list is.
So, whilst I think itís a rip off, I can also see why a club might do it
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 20, 2021, 08:42:49 AM
Talking to a Wolves fan at the weekend he was telling me that to be on their season ticket waiting list you have to pay £30.00 per season, for this you get 1st refusal on any spare match tickets and a pair of Wolves socks

He is number 11,000 + on their waiting list and has been on this list for a couple of seasons, so I would imagine that they have similar numbers to us hoping for a season ticket - but at £30.00 a person it is not a bad way of generating cash?

It is good that we arenít doing that but the other side of the argument is that it discourages people from just bunging people on speculatively. We are in a place where babies are on the list as soon as they pop out of the womb. I have just stuck my nephew on with genuinely no idea whether he might want a season ticket when he eventually comes to the top, but if it might take years to get there, Iím putting him on now & weíll see whether heís that interested when it happens. My alternative is him deciding he wants a season ticket at some point in the future, and having to wait another 3-6 years before he can have one.
Every speculative name on the list is a person they have to call when they get to the top & the list is general is something they might financially plan on the basis of. So there are reasons for a club to want to know how committed their waiting list is.
So, whilst I think itís a rip off, I can also see why a club might do it
We are virtually doing that with our club membership - £40 and no free socks and essentially the same benefit of first stab at match tickets.  But yes you're right, the only real difference is they capture people who won't be looking to go to games just yet.
Title: Re: Season tickets 2021/22
Post by: Lsvilla on July 20, 2021, 11:55:24 AM
Does anyone know if all 30,000 season tickets have been sold yet ? Asking for a friend - literally !
Title: Re: Season tickets 2021/22
Post by: astonvilla82 on July 20, 2021, 12:08:50 PM
Just got another email through saying he can purchase one, even though he just purchased one last week
Title: Re: Season tickets 2021/22
Post by: astonvilla82 on July 20, 2021, 12:13:47 PM
He is my son
Title: Re: Season tickets 2021/22
Post by: The Moose on July 20, 2021, 01:01:38 PM
Bought one yesterday after being contacted. Seemed to indicate about 3,500 still available. The choice was mainly Upper Trinity, with reducing numbers elsewhere, very few in Holte Upper or Lower.
Title: Re: Season tickets 2021/22
Post by: The Moose on July 20, 2021, 01:03:01 PM
Double post sorry
Title: Re: Season tickets 2021/22
Post by: sid1964 on July 20, 2021, 01:14:38 PM
I am surprised there are 3,500 season tickets left to sell, it looks as though we wont sell as many as our 1st season back in the big league

There will be plenty of tickets on general sale for each home game
Title: Re: Season tickets 2021/22
Post by: amfy on July 20, 2021, 01:27:34 PM
Iíd be very surprised if there were 3,500 left,  because at the FCG they said that over 27,000 had renewed and of course we know that people off the waiting list have taken their opportunity up.

There is no way theres 3,500 left. There might be that many seats to choose from, but I would say they are only planning to sell a certain number of them.
Title: Re: Season tickets 2021/22
Post by: astonvilla82 on July 20, 2021, 01:35:09 PM
Just checked email  received today and directed to Villa site said there 3500 tickets left
Title: Re: Season tickets 2021/22
Post by: Lsvilla on July 20, 2021, 01:55:02 PM
My mate has just sent me thisÖ

Got through
Couldnít say where was in queue other than list started in June 2019 and means joe (his son) joined Nov 2019
Still offering to June 2019 when lot joined
Seems like can get refunded on membership if buy and subsequently get season ticket so probably renew that now
I think main advantage have is happy to get trinity road so may still come good if 3500 left

Not sure how your son got an email after a month on the list based on that but lucky him !
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 20, 2021, 01:59:59 PM
I am surprised there are 3,500 season tickets left to sell, it looks as though we wont sell as many as our 1st season back in the big league

There will be plenty of tickets on general sale for each home game
With 11k+ on the waiting list I think those 3.5k will go pretty quickly.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 20, 2021, 03:23:44 PM
I'm not sure how accurate the waiting list figures are. I had a look at applying, not for myself but because a friend had asked me and I wanted to make sure I was sending him the right link.

You get asked which stand you wanted to go on the waiting list for, but I didn't see an option to select multiple stands. So, if you weren't bothered where you sat, you could put yourself on the waiting list for the Upper Holte and the Lower Holte and the Upper Trinity and so on, theoretically one person could be on the waiting list nine times, once for each available stand. Even if not everyone had done that, I could easily imagine the "11,000 waiting list" having less than half that number in terms of actual people.

Though I only skim-checked it so maybe you couldn't do that.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 20, 2021, 03:27:08 PM
I thought I read that it didn't matter which stand you put (maybe Villa support on Twitter).  You'll definitely only be on once per fan ID and you can select any available seat once your turn comes.
Title: Re: Season tickets 2021/22
Post by: Exeter 77 on July 20, 2021, 03:30:10 PM
Has anyone received their season ticket yet? I thought the first batch were due to be sent out yesterday.
Title: Re: Season tickets 2021/22
Post by: Russ aka Big Nose on July 20, 2021, 04:03:37 PM
Re Club Membership, I renewed mine about 10 days ago, mainly for the chance to buy tickets before they are on general sale.

Then I got contacted to say I had the chance to buy a Season Ticket, so I did that and was advised that I could keep the Membership or ask for a refund - I opted for the refund.

They did say you had to cancel Membership and claim a refund within 14 days of renewing and only if it had not been used, though I would imagine they might extend the 14 day rule if people are being contacted about  Season Tickets and taking up that offer.

The only (slight) pain was the person I spoke to about Season Tickets couldn't process the cancellation of the Membership and I had to ring back. UTV.
Title: Re: Season tickets 2021/22
Post by: sid1964 on July 21, 2021, 06:25:41 AM
If you donít take the offer of a season ticket when you are on the waiting list are you then removed from the list?

It seems to me that a lot of the 11,000+ who were on the waiting list have declined the opportunity to buy a season ticket
Title: Re: Season tickets 2021/22
Post by: ChicagoLion on July 21, 2021, 07:19:53 AM
With 50 000 infections a day I am sure there are lots of people who are reticent about traveling to and attending Villa Park.
Title: Re: Season tickets 2021/22
Post by: Ads on July 21, 2021, 07:43:43 AM
Iíd be very surprised if there were 3,500 left,  because at the FCG they said that over 27,000 had renewed and of course we know that people off the waiting list have taken their opportunity up.

There is no way theres 3,500 left. There might be that many seats to choose from, but I would say they are only planning to sell a certain number of them.

That would make sense. You wouldn't restrict choice out of the 39,000 home seats to 30,000 specific seats. There will be some they won't sell such as in the middle Trinity for players etc, but you have pretty free reign of where else you'd like to make your home.

As you say we can't have sold 26,500, when two weeks ago we'd sold 27,000+.
Title: Re: Season tickets 2021/22
Post by: andyh on July 21, 2021, 08:00:24 AM
Has anyone received their season ticket yet? I thought the first batch were due to be sent out yesterday.
They were starting the printing process on Monday.
Itíll be a while before they are dispatched to us.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 21, 2021, 08:37:09 AM
If you donít take the offer of a season ticket when you are on the waiting list are you then removed from the list?

It seems to me that a lot of the 11,000+ who were on the waiting list have declined the opportunity to buy a season ticket
I think you get 3 chances, so after 3 seasons you are removed.  Can't recall where I saw that but it was definitely something like that.
Title: Re: Season tickets 2021/22
Post by: amfy on July 21, 2021, 09:30:30 AM
If you donít take the offer of a season ticket when you are on the waiting list are you then removed from the list?

It seems to me that a lot of the 11,000+ who were on the waiting list have declined the opportunity to buy a season ticket
I think you get 3 chances, so after 3 seasons you are removed.  Can't recall where I saw that but it was definitely something like that.

Thatís right - at the FCG they said that you could decline and keep your place on the waiting list for 3 seasons before being removed and having to go to the back of the queue again.
Peopleís reasons for this could be things like someoneís just had a baby or other care commitments, changes in financial circumstances, or simply waiting for the person they want to go with to get to the top of the list so they can go together.
Title: Re: Season tickets 2021/22
Post by: aldridgeboy on July 21, 2021, 11:03:34 AM
Iíve had an email to say I have 24 hours to buy a season ticket , but when I click the link , itís just goes through to the waiting list option.

Which Iím already on.

I got my hopes up then as well 😞
Title: Re: Season tickets 2021/22
Post by: Nii Lamptey on July 21, 2021, 11:11:08 AM
Iíve had an email to say I have 24 hours to buy a season ticket , but when I click the link , itís just goes through to the waiting list option.

Which Iím already on.

I got my hopes up then as well 😞

I had the same AldridgeBoy.... Go back to main menu, and go to tickets, purchase season ticket option (try not to do it on a mobile if possible - It garbles the page).

Mine has just been confirmed purchased - Cannot wait to get back. Through Uni, career and house renovation, I haven't been able to commit to a season ticket for close to 20 years - Only being able to attend the odd games. Can't wait for that routine of heading back there every week!  #UTV
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 21, 2021, 11:18:01 AM
Iíve had an email to say I have 24 hours to buy a season ticket , but when I click the link , itís just goes through to the waiting list option.

Which Iím already on.

I got my hopes up then as well 😞

I had the same AldridgeBoy.... Go back to main menu, and go to tickets, purchase season ticket option (try not to do it on a mobile if possible - It garbles the page).

Mine has just been confirmed purchased - Cannot wait to get back. Through Uni, career and house renovation, I haven't been able to commit to a season ticket for close to 20 years - Only being able to attend the odd games. Can't wait for that routine of heading back there every week!  #UTV
Out of interest, when did you both join the waiting list?
Title: Re: Season tickets 2021/22
Post by: Nii Lamptey on July 21, 2021, 11:25:02 AM
I joined in 2019 (but can't remember whenabouts)
Title: Re: Season tickets 2021/22
Post by: nodge on July 21, 2021, 11:42:21 AM
Iíve had an email to say I have 24 hours to buy a season ticket , but when I click the link , itís just goes through to the waiting list option.

Which Iím already on.

I got my hopes up then as well 😞

Make sure you are logged in or if you are try logging off and log back in again. Also you have to be linked to the new Digital Fan ID thingy. Failing that, try calling them, theyíre easier to get through to at the moment.
Title: Re: Season tickets 2021/22
Post by: aldridgeboy on July 21, 2021, 11:43:30 AM
Iíve had an email to say I have 24 hours to buy a season ticket , but when I click the link , itís just goes through to the waiting list option.

Which Iím already on.

I got my hopes up then as well 😞

I had the same AldridgeBoy.... Go back to main menu, and go to tickets, purchase season ticket option (try not to do it on a mobile if possible - It garbles the page).

Mine has just been confirmed purchased - Cannot wait to get back. Through Uni, career and house renovation, I haven't been able to commit to a season ticket for close to 20 years - Only being able to attend the odd games. Can't wait for that routine of heading back there every week!  #UTV
Out of interest, when did you both join the waiting list?

Sorted now, purchased thank you. For some reason I had two FanIDís.

I only joined the waiting list a few weeks ago Chris.
I was a previous STH, not sure if thatís made any difference ? I wouldnít have thought so , itís was 10 years ago.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 21, 2021, 12:42:57 PM
Wow, that's odd when it seems some people who have been on since 2019 haven't been offered a seat yet.  But good luck to you anyway - not your fault.  I put my brother on a few weeks ago, so will keep an eye out.

As an aside, I don't think a 24hr window is very reasonable, people may be away, not have the money to hand etc.   
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 21, 2021, 11:02:42 PM
For people that feel they should have been contacted I would definitely try to get in touch with the club to check.

I initially couldn't buy a season ticket because they had my postcode wrong on their system. Once I phoned them they fixed it in two minutes. Can't hurt to try phoning them just in case a similar admin error is causing an easily-fixable issue.
Title: Re: Season tickets 2021/22
Post by: alanclare on July 22, 2021, 08:06:26 AM

Mine has just been confirmed purchased - Cannot wait to get back. Through Uni, career and house renovation, I haven't been able to commit to a season ticket for close to 20 years - Only being able to attend the odd games. Can't wait for that routine of heading back there every week!  #UTV

Sometimes on a Sunday, sometimes on a Monday evening, dependant upon the TV schedules, and what will you be heading back to watch on the weekends when Villa are playing away?
Title: Re: Season tickets 2021/22
Post by: Nii Lamptey on July 22, 2021, 01:01:03 PM

Mine has just been confirmed purchased - Cannot wait to get back. Through Uni, career and house renovation, I haven't been able to commit to a season ticket for close to 20 years - Only being able to attend the odd games. Can't wait for that routine of heading back there every week!  #UTV

Sometimes on a Sunday, sometimes on a Monday evening, dependant upon the TV schedules, and what will you be heading back to watch on the weekends when Villa are playing away?


Alright Grumpy! Someone get out of bed on the wrong side today?

I was obviously 'figuratively speaking' 🙄
Title: Re: Season tickets 2021/22
Post by: Vegas on July 23, 2021, 08:28:13 AM
Iíve had an email to say I have 24 hours to buy a season ticket , but when I click the link , itís just goes through to the waiting list option.

Which Iím already on.

I got my hopes up then as well 😞

Youíve probably sorted it, but I had the same thing. Excited about the email, clicked through to a page I couldnít do anything with. Sorted out my fan ID on a different browser, and that fixed it. We got 4 together in the central Trinity upper, there were quite a few to choose from so donít think weíre that close to selling out.

My 3rd kid has decided theyíre massively into Villa since the other 4 of us registered a couple of years ago so now we just have to work out who misses which games ...
Title: Re: Season tickets 2021/22
Post by: eamonn on July 24, 2021, 05:40:55 PM
It'll be good to have you back at Villa Park, Nii Lamptey. You had a dreadful life as a youngster, so I've read.
Title: Re: Season tickets 2021/22
Post by: alanclare on July 26, 2021, 08:09:57 AM

Alright Grumpy! Someone get out of bed on the wrong side today?

I was obviously 'figuratively speaking' 🙄

So ďevery weekĒ is figuratively speaking for ďevery other weekĒ?
Title: Re: Season tickets 2021/22
Post by: Nii Lamptey on July 26, 2021, 08:48:46 AM

Alright Grumpy! Someone get out of bed on the wrong side today?

I was obviously 'figuratively speaking' 🙄

So ďevery weekĒ is figuratively speaking for ďevery other weekĒ?


No, as it's not 'every other week' either in some cases. It was figuratively speaking for going to Villa Park at least 19 times over the course of the upcoming season.... as anyone reading my original post would have understood. You need to get out more mate.
Title: Re: Season tickets 2021/22
Post by: ChicagoLion on July 26, 2021, 09:42:51 AM
Iíve come here for an argument
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 26, 2021, 05:01:01 PM
No you haven't.
Title: Re: Season tickets 2021/22
Post by: ChicagoLion on July 26, 2021, 05:16:36 PM
Yes I have.
Title: Re: Season tickets 2021/22
Post by: CT on July 26, 2021, 05:25:25 PM
Youíre both wrong.
Title: Re: Season tickets 2021/22
Post by: Sdwbvf on July 26, 2021, 05:36:20 PM
This isn't an argument it's just contradiction
Title: Re: Season tickets 2021/22
Post by: Holte132 on July 27, 2021, 02:40:15 PM
My new season ticket arrived this morning. That's a fact - sorry - FACT! You can't argue with that
Title: Re: Season tickets 2021/22
Post by: exiled on the wirral! on July 27, 2021, 04:42:59 PM
Did we reach the 30000 limit on season tickets in the end?
Title: Re: Season tickets 2021/22
Post by: spangley1812 on July 27, 2021, 04:53:38 PM
Did we reach the 30000 limit on season tickets in the end?

Yes according to that AVFC Support twitter feed 
Title: Re: Season tickets 2021/22
Post by: Ads on July 28, 2021, 12:21:33 AM
Yeah announced sold out yesterday.
Title: Re: Season tickets 2021/22
Post by: Dr Butler on July 28, 2021, 10:12:44 AM
yep received my season ticket yesterday with a nice little sticker for the 40th Anniversary of us winning the European Cup.

I gave it to my Villa mad, Jack Grealish loving nephew

UTV
The Doc
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 28, 2021, 10:23:44 AM
That's very generous. Did you not want to go to the matches yourself?
Title: Re: Season tickets 2021/22
Post by: Dr Butler on July 28, 2021, 10:33:21 AM
That's very generous. Did you not want to go to the matches yourself?

Doh....I meant the sticker...:)

thanks CD

UTV
The Doc

Title: Re: Season tickets 2021/22
Post by: Border villan on July 28, 2021, 11:20:55 AM
Bad news for Benjamin Zephaniah, season tickets being sent out in alphabetical order.
Title: Re: Season tickets 2021/22
Post by: mr underhill on July 28, 2021, 01:11:23 PM
is that true?
Title: Re: Season tickets 2021/22
Post by: Border villan on July 28, 2021, 01:17:19 PM
Yes, website says adults in alphabetical order followed by juniors.
Title: Re: Season tickets 2021/22
Post by: papa lazarou on July 28, 2021, 01:36:44 PM
Mine arrived this morning.
My mate got his days ago but his name is Aaron Aardvark.
Title: Re: Season tickets 2021/22
Post by: sid1964 on July 28, 2021, 01:52:11 PM
I was hoping my season ticket would arrive today - my surname begins with E and it is also my 57th birthday- hopefully tomorrow it will be here unless the post man has stolen it!!
Title: Re: Season tickets 2021/22
Post by: mr underhill on July 28, 2021, 01:55:03 PM
I was hoping mine had by now but I'm sure it will !
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 28, 2021, 04:51:24 PM
I was hoping my season ticket would arrive today - my surname begins with E and it is also my 57th birthday- hopefully tomorrow it will be here unless the post man has stolen it!!

I haven't had mine yet and I'm ahead of you in the alphabet. Have a good birthday. 🙂
Title: Re: Season tickets 2021/22
Post by: Flin5tone on July 28, 2021, 05:19:17 PM
Got mine today

Design of the new card is a bit disappointing and seeing a the badge on a A4 Letter + the new card reminded me just how poor the current club crest is. looks blurred

The sticker for the 40th Anniversary also very poor. nothing villa on it just a star saying 40th anniversary . won't be going in the car ,that's for sure

Remember how well packaged and presented the Season Tickets used to be.

Title: Re: Season tickets 2021/22
Post by: Clampy on July 28, 2021, 05:25:23 PM
Got mine today

Design of the new card is a bit disappointing and seeing a the badge on a A4 Letter + the new card reminded me just how poor the current club crest is. looks blurred

The sticker for the 40th Anniversary also very poor. nothing villa on it just a star saying 40th anniversary . won't be going in the car ,that's for sure

Remember how well packaged and presented the Season Tickets used to be.



I see they have got up to the letter M, for miserable.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 28, 2021, 05:54:04 PM
Got mine today

Design of the new card is a bit disappointing and seeing a the badge on a A4 Letter + the new card reminded me just how poor the current club crest is. looks blurred

The sticker for the 40th Anniversary also very poor. nothing villa on it just a star saying 40th anniversary . won't be going in the car ,that's for sure

Remember how well packaged and presented the Season Tickets used to be.


Christ, is nothing good enough for you?
Title: Re: Season tickets 2021/22
Post by: CT on July 28, 2021, 06:42:22 PM

Remember how well packaged and presented the Season Tickets used to be.



Yeah, they used to be blue didnít they?
Title: Re: Season tickets 2021/22
Post by: andyh on July 28, 2021, 07:40:25 PM
Is your photo on it ?
Title: Re: Season tickets 2021/22
Post by: saunders_heroes on July 28, 2021, 07:53:19 PM
Is your photo on it ?

No. Why did they ask us to upload photos then?
Title: Re: Season tickets 2021/22
Post by: Flamingo Lane on July 28, 2021, 07:59:04 PM
May I ask, is it Villa's decision alone to cap the number of season ticket holders, and not a stricture that is imposed by dint of some higher authority?  And how does the policy compare to those of other top clubs?
Title: Re: Season tickets 2021/22
Post by: andyh on July 28, 2021, 07:59:26 PM
So, weíll potentially have to show 3 items to get into the ground.
Season ticket
Covid certificate
ID to prove the covid certificate belongs to the person showing it.

I think weíll need to bring a picnic or a book to pass the time while waiting to get in.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 28, 2021, 08:17:31 PM
May I ask, is it Villa's decision alone to cap the number of season ticket holders, and not a stricture that is imposed by dint of some higher authority?  And how does the policy compare to those of other top clubs?
It's Villas decision as they want a floating number of seats for people to be able to attaend on a casual basis.  It's difficult to attract new fans if it's impossible to get a ticket to see them.  I think most (if not all) clubs do this, but I'm not 100% sure on that.
Title: Re: Season tickets 2021/22
Post by: CT on July 28, 2021, 08:57:35 PM
So, weíll potentially have to show 3 items to get into the ground.
Season ticket
Covid certificate
ID to prove the covid certificate belongs to the person showing it.

I think weíll need to bring a picnic or a book to pass the time while waiting to get in.

I notice Chelseaís new rules say anyone between 11-18 has to provide a negative LFT within 48hrs of kick off.

The days of turning up 15 minutes before KO and being in your seats before the teams come out are over.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 28, 2021, 10:50:15 PM
Surely it can't be worse than Baggies away?
Title: Re: Season tickets 2021/22
Post by: Ad@m on July 28, 2021, 11:33:13 PM
Got mine today

Design of the new card is a bit disappointing and seeing a the badge on a A4 Letter + the new card reminded me just how poor the current club crest is. looks blurred

The sticker for the 40th Anniversary also very poor. nothing villa on it just a star saying 40th anniversary . won't be going in the car ,that's for sure

Remember how well packaged and presented the Season Tickets used to be.

Title: Re: Season tickets 2021/22
Post by: pauliewalnuts on July 29, 2021, 12:12:10 AM
Remember that slightly weird DVD with the military drumming in the background?

That was weird. Well, slightly so.
Title: Re: Season tickets 2021/22
Post by: Holte132 on July 29, 2021, 09:51:49 AM
Just looking at my season ticket again and there isn't a gold crest which the turnstile used to read. Presumably it's hidden behind the ordinary looking crest?
Title: Re: Season tickets 2021/22
Post by: exiled on the wirral! on July 29, 2021, 10:03:55 AM
The excitement of the pending arrival of my season ticket has been somewhat tempered by the fact that that the car sticker is of disappointment. If the Villa want me to turn up every fortnight, I want to look the part when I'm parked up in Brookvale Road. Fuming.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on July 29, 2021, 10:32:53 AM
Mine has arrived, looks smart.
Title: Re: Season tickets 2021/22
Post by: Brend'Watkins on July 29, 2021, 12:17:09 PM
Arrived.  Plain and simple which allows me to access the ground and my seat. Nothing else required.
Title: Re: Season tickets 2021/22
Post by: exiled on the wirral! on July 29, 2021, 12:54:28 PM
Arrived.  Plain and simple which allows me to access the ground and my seat. Nothing else required.

You're missing the point..it's all about the car sticker
Title: Re: Season tickets 2021/22
Post by: CT on July 29, 2021, 02:03:36 PM
Arrived.  Plain and simple which allows me to access the ground and my seat. Nothing else required.

You're missing the point..it's all about the car sticker

I have no car sticker, or season tickets. This needs to be a wake up call to the board.

Itís a disaster. I may break my iPad in fury.
Title: Re: Season tickets 2021/22
Post by: BlackCountryVilla on July 29, 2021, 08:45:42 PM
Got mine. I may cancel it now as the sticker is shite!
Title: Re: Season tickets 2021/22
Post by: Drummond on July 29, 2021, 11:07:39 PM
Got mine. I may cancel it now as the sticker is shite!

Did you throw your laptop out of the window too?

I hope my place in the waiting list comes up before Jack Grealish stops playing for the Villa.
Title: Re: Season tickets 2021/22
Post by: mr underhill on July 30, 2021, 11:36:47 AM
mine has just arrived - it's not as robust as the previous one but it's here, Grealish or no Grealish, it will be great to be back at a packed Villa Park
Title: Re: Season tickets 2021/22
Post by: chrisw1 on July 30, 2021, 12:19:45 PM
Got mine. I may cancel it now as the sticker is shite!

Did you throw your laptop out of the window too?

I hope my place in the waiting list comes up before Jack Grealish stops playing for the Villa.
And me.  And with the best will in the world I hope that is not for another 6 years.
Title: Re: Season tickets 2021/22
Post by: LeeB on July 30, 2021, 02:07:53 PM
Mine hasn't turned up yet which is a bit of a concern, given they were going alphabetically.
Title: Re: Season tickets 2021/22
Post by: richtheholtender on August 06, 2021, 02:19:11 PM
Do we know what will happen to those that have purchased season tickets but haven't had the two jabs come the end of September?
Title: Re: Season tickets 2021/22
Post by: andyh on August 06, 2021, 02:23:27 PM
Proof of a negative test before each game I would suspect
Title: Re: Season tickets 2021/22
Post by: john e on August 06, 2021, 02:35:49 PM
Mine hasn't turned up yet which is a bit of a concern, given they were going alphabetically.

Mine has but not my kids ones
Title: Re: Season tickets 2021/22
Post by: Border villan on August 06, 2021, 03:53:27 PM
Mine hasn't turned up yet which is a bit of a concern, given they were going alphabetically.

Mine has but not my kids ones

Villa said that adults were being sent out first, then juniors.
Title: Re: Season tickets 2021/22
Post by: john e on August 06, 2021, 03:55:22 PM
Mine hasn't turned up yet which is a bit of a concern, given they were going alphabetically.

Mine has but not my kids ones

Villa said that adults were being sent out first, then juniors.

Thanks thatís good to know
Title: Re: Season tickets 2021/22
Post by: richtheholtender on August 07, 2021, 04:39:38 PM
Any chance we can get that ugly rat face off the website for tickets please
Title: Re: Season tickets 2021/22
Post by: chrisw1 on August 09, 2021, 11:00:34 AM
What letter are we up to in terms of receiving adult season tickets? (they're sending in alphabetical order I think)

I'm normally pretty relaxed about these things, but would good to know whether it should have been received by now just in case I need to look into it.
Title: Re: Season tickets 2021/22
Post by: bones. on August 09, 2021, 11:04:51 AM
Waiting on two Wís still here mate.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on August 09, 2021, 11:05:25 AM
Waiting on two Wís still here mate.
Cheers
Title: Re: Season tickets 2021/22
Post by: PGW on August 09, 2021, 11:43:31 AM
Waiting on two Wís still here mate.
Cheers

2 W's here as well still waiting.
Title: Re: Season tickets 2021/22
Post by: Lsvilla on August 09, 2021, 11:49:20 AM
Waiting on two Wís still here mate.
Cheers

2 W's here as well still waiting.
2 x S not received yet. As of Saturday my mate (an M) hadnít received either. He only bought in the last round of emails though so maybe a later print run ?
Title: Re: Season tickets 2021/22
Post by: Chris Smith on August 09, 2021, 11:50:26 AM
Waiting on two Wís still here mate.

Had ours on Saturday (S).
Title: Re: Season tickets 2021/22
Post by: Vegas on August 09, 2021, 12:45:40 PM
Weíre still waiting on 4 x Os.
Title: Re: Season tickets 2021/22
Post by: Border villan on August 09, 2021, 12:56:34 PM
Weíre still waiting on 4 x Os.

Four candles, it was only a pair of 0ís.
Title: Re: Season tickets 2021/22
Post by: placeforparks on August 09, 2021, 01:03:54 PM
May I ask, is it Villa's decision alone to cap the number of season ticket holders, and not a stricture that is imposed by dint of some higher authority?  And how does the policy compare to those of other top clubs?
It's Villas decision as they want a floating number of seats for people to be able to attaend on a casual basis.  It's difficult to attract new fans if it's impossible to get a ticket to see them.  I think most (if not all) clubs do this, but I'm not 100% sure on that.

i'm aware man united, liverpool, spurs and west ham all have a season ticket cap. villa historically never needed one until 19/20.
Title: Re: Season tickets 2021/22
Post by: CT on August 09, 2021, 01:09:08 PM
One M turned up Saturday, but another M (same name and address ) is being sent separately!
Title: Re: Season tickets 2021/22
Post by: aldridgeboy on August 09, 2021, 01:24:29 PM
Waiting for an S.

But as I canít go to the first four games Iím not panicking yet 😂
Title: Re: Season tickets 2021/22
Post by: UK Redsox on August 09, 2021, 01:44:04 PM
I'm H and haven't had mine yet
Title: Re: Season tickets 2021/22
Post by: pauliewalnuts on August 09, 2021, 01:52:03 PM
I'm H


(https://i.ibb.co/BKBSHZP/h.jpg)
Title: Re: Season tickets 2021/22
Post by: AV82EC on August 09, 2021, 02:04:20 PM
Iím R and have had mine.
Title: Re: Season tickets 2021/22
Post by: astonvilla82 on August 09, 2021, 02:25:13 PM
Mine O received last week
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on August 09, 2021, 03:09:11 PM
Iím R and have had mine.

Ditto, came today
Title: Re: Season tickets 2021/22
Post by: Drummond on August 09, 2021, 03:57:25 PM
Got mine. I may cancel it now as the sticker is shite!

Did you throw your laptop out of the window too?

I hope my place in the waiting list comes up before Jack Grealish stops playing for the Villa.

Hmmm
Title: Re: Season tickets 2021/22
Post by: PeterWithe on August 09, 2021, 08:02:11 PM
Anyone read anything about if upgrading a kids ST to an adult one will be possible for games they cant get to, I know you used to be able to do this but suspect COVID might put a halt on it? Cant find anything on website and dont fancy an hour on the phone.
Title: Re: Season tickets 2021/22
Post by: London Villan on August 09, 2021, 08:05:42 PM
I spoke to them today (35 min wait) and they said yes, you can upgrade, give them a call once tickets are on sale. Im sure you could do it through the website in the past, but the guy on the phone said youíve never been able to.
Title: Re: Season tickets 2021/22
Post by: john e on August 09, 2021, 08:32:21 PM
Yes You can upgrade I did it a few times last season

You could only do it by phone and not online
Iím presuming nothing has changed this season
Title: Re: Season tickets 2021/22
Post by: PeterWithe on August 09, 2021, 08:37:07 PM
Thanks both
Title: Re: Season tickets 2021/22
Post by: Lsvilla on August 10, 2021, 01:48:43 PM
Arrived today (S).
Title: Re: Season tickets 2021/22
Post by: Brend'Watkins on August 10, 2021, 01:51:22 PM
I'm H


(https://i.ibb.co/BKBSHZP/h.jpg)


No, he's a 'B' and has his
Title: Re: Season tickets 2021/22
Post by: Ger Regan on August 10, 2021, 01:56:12 PM
Anyone having issues linking accounts on the website? Need to do it to purchase memberships but it seems to be hanging.
Title: Re: Season tickets 2021/22
Post by: Meanwood Villa on August 10, 2021, 02:00:08 PM
Anyone having issues linking accounts on the website? Need to do it to purchase memberships but it seems to be hanging.

The website is still something of a mystery to me. Whenever I go to the tickets section it reminds me to link my ID but when I click into my profile it all seems in order. So if you think you have done it already it's probably fine. If you don't think you have just keep persevering with the labyrthine different parts of the website and it should be sorted.
Title: Re: Season tickets 2021/22
Post by: Ad@m on August 10, 2021, 02:41:50 PM
I just discovered that despite signing up to the waiting list for my son over two years ago, because the system logged my fan ID, not his, the Villa just cancelled his place.

So I've had to add him again today and the chap at the ticket office reckons there are about 13,000 on the wait list now.

Nice one Villa. Grealish will be a Villa player again by the time my lad gets a season ticket! 😡
Title: Re: Season tickets 2021/22
Post by: devilla on August 10, 2021, 05:38:57 PM
Changing the subject slightly, I've just bought my ticket for the Newcastle game and it shows the season as 2020/21. You'd think they would get it right wouldn't you?

I hastily checked the date and time of the match and that's correct.
Title: Re: Season tickets 2021/22
Post by: PeterWithe on August 10, 2021, 05:47:28 PM
I just simply donít believe that there are 13k people on the ST waiting list
Title: Re: Season tickets 2021/22
Post by: Russ aka Big Nose on August 10, 2021, 05:57:35 PM
Just had a quick look - tickets for Noocassel went on sale at 5.00 and only just over 2,000 seats left. Not that many more for the Brentford game.

Glad I've got my ST through (R - surname) for me and the eldest lad. UTV.
Title: Re: Season tickets 2021/22
Post by: London Villan on August 10, 2021, 06:48:18 PM
Still not got mine ďMĒ.
Title: Re: Season tickets 2021/22
Post by: purpletrousers on August 10, 2021, 06:48:41 PM
I just discovered that despite signing up to the waiting list for my son over two years ago, because the system logged my fan ID, not his, the Villa just cancelled his place.

So I've had to add him again today and the chap at the ticket office reckons there are about 13,000 on the wait list now.

Nice one Villa. Grealish will be a Villa player again by the time my lad gets a season ticket! 😡

Do you have evidence of having (mistakenly) done it? Given the acknowledged pigs ear of a system, my feeling is they should and would honour it if itís a provable genuine mistake. Iíd get in touch with Lee Preece and then be very patient as my experience is complex issues are not getting attended to quickly:

Yes You can upgrade I did it a few times last season

You could only do it by phone and not online
Iím presuming nothing has changed this season
Have shifted the Season Tickets to the family zone have now found small print that you canít upgrade a kids one in that zone (they maintain no only adult groups there), have been enquiring about if this is enforced eg even for an elder etc, still waiting for any response. (Itís a bit more complex an enquiry than that, but this bit worth being aware of).

Title: Re: Season tickets 2021/22
Post by: Ad@m on August 10, 2021, 07:44:29 PM
I just discovered that despite signing up to the waiting list for my son over two years ago, because the system logged my fan ID, not his, the Villa just cancelled his place.

So I've had to add him again today and the chap at the ticket office reckons there are about 13,000 on the wait list now.

Nice one Villa. Grealish will be a Villa player again by the time my lad gets a season ticket! 😡

Do you have evidence of having (mistakenly) done it? Given the acknowledged pigs ear of a system, my feeling is they should and would honour it if itís a provable genuine mistake. Iíd get in touch with Lee Preece and then be very patient as my experience is complex issues are not getting attended to quickly:

Yep, I've got the email confirmation from June 2019. I'm sure at the time there was no option to reassign the wait list place as I've bought extra tickets loads of times and assigned them to friends fan IDs before. The chap on the phone was having none of it though.

Does anyone have Lee Preece's email address?
Title: Re: Season tickets 2021/22
Post by: BlackCountryVilla on August 10, 2021, 08:17:35 PM
Anyone read anything about if upgrading a kids ST to an adult one will be possible for games they cant get to, I know you used to be able to do this but suspect COVID might put a halt on it? Cant find anything on website and dont fancy an hour on the phone.
Am I safe in assuming the same applies to upgrade my dad's pensioner ticket to an adult one for the games he can't go to so my brother can use it?
On a similar note would I need to change a pensioner one to take a junior in or is a concession ticket a concession ticket?
Title: Re: Season tickets 2021/22
Post by: purpletrousers on August 10, 2021, 08:20:58 PM
I just discovered that despite signing up to the waiting list for my son over two years ago, because the system logged my fan ID, not his, the Villa just cancelled his place.

So I've had to add him again today and the chap at the ticket office reckons there are about 13,000 on the wait list now.

Nice one Villa. Grealish will be a Villa player again by the time my lad gets a season ticket! 😡

Do you have evidence of having (mistakenly) done it? Given the acknowledged pigs ear of a system, my feeling is they should and would honour it if itís a provable genuine mistake. Iíd get in touch with Lee Preece and then be very patient as my experience is complex issues are not getting attended to quickly:

Yep, I've got the email confirmation from June 2019. I'm sure at the time there was no option to reassign the wait list place as I've bought extra tickets loads of times and assigned them to friends fan IDs before. The chap on the phone was having none of it though.

Does anyone have Lee Preece's email address?

Will dm you now
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on August 10, 2021, 08:38:02 PM
Anyone having issues linking accounts on the website? Need to do it to purchase memberships but it seems to be hanging.

I couldn't do it until I got through to them on the phone then they worked it out. Address or postcode on the system was a character wrong or something like that.
Title: Re: Season tickets 2021/22
Post by: Ger Regan on August 10, 2021, 08:55:00 PM
Cheers, have bounced them an email
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on August 10, 2021, 08:56:07 PM
You could try Tweeting AVFC Support your Fan ID, name, address and postcode, too. They might be able to fix if it's just an admin error.
Title: Re: Season tickets 2021/22
Post by: purpletrousers on August 10, 2021, 11:06:50 PM
You could try Tweeting AVFC Support your Fan ID, name, address and postcode, too. They might be able to fix if it's just an admin error.

Presumably only in a private/direct message!

My one T arrived today, the kiddoís still to come as expected.

Been priming/preparing her for her first match, she had an endearing attempt at yippie aye yay already :)

 Aston Villa fans VERY LOUD beating Birmingham City 4-2 in the second city derby https://youtu.be/2hChLPt2bIA
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on August 10, 2021, 11:09:52 PM
There's nothing better than attending matches when you're a kid, before grim reality ruins your dreams. 😄

I hope she enjoys it mate.
Title: Re: Season tickets 2021/22
Post by: purpletrousers on August 10, 2021, 11:13:45 PM
Anyone read anything about if upgrading a kids ST to an adult one will be possible for games they cant get to, I know you used to be able to do this but suspect COVID might put a halt on it? Cant find anything on website and dont fancy an hour on the phone.
Am I safe in assuming the same applies to upgrade my dad's pensioner ticket to an adult one for the games he can't go to so my brother can use it?
On a similar note would I need to change a pensioner one to take a junior in or is a concession ticket a concession ticket?

On entry the light either shows concession or adult, so i think some donít bother if they are different types. Technically Iím sure it should be the exact type. There is IIRC a limit to how many upgrades per season, again no idea if enforced, I imagine best not to ask too many questions on that and come up against a limit if and when it occurs. 
Last time we were in I upgraded my dadís elders a good few times, never any issues. Itíll be interesting if anything is stricter, but the ST letter suggests most Covid extra rules are dropped save much cleaning. Which when you consider stuff has a limit to how long it can survive would often probably be overkill, but I guess eg first 2 in 8 days it makes sense.
Title: Re: Season tickets 2021/22
Post by: PeterWithe on August 11, 2021, 03:46:05 PM
Anyone read anything about if upgrading a kids ST to an adult one will be possible for games they cant get to, I know you used to be able to do this but suspect COVID might put a halt on it? Cant find anything on website and dont fancy an hour on the phone.

Went down to the ground, ticket office was closed with a notice to say phone them, I did, an hour on the phone, then cut off without speaking to anyone. First time the ticket office have been anything other than first class but very annoying.
Title: Re: Season tickets 2021/22
Post by: chrisw1 on August 11, 2021, 07:23:44 PM
Received Adult W. 

If you're significantly before W I'd be getting on to them.

UTV
Title: Re: Season tickets 2021/22
Post by: purpletrousers on August 11, 2021, 09:16:47 PM
There's nothing better than attending matches when you're a kid, before grim reality ruins your dreams. 😄

I hope she enjoys it mate.

Thank you. Itíd be interesting to count up exís/dates I converted to the Villa, on multiple continents, but to (hopefully) bring on the at least 4th generation in the family is something special :)
Title: Re: Season tickets 2021/22
Post by: Sister of Top Cat on August 12, 2021, 07:28:25 PM
I spoke to them today (35 min wait) and they said yes, you can upgrade, give them a call once tickets are on sale. Im sure you could do it through the website in the past, but the guy on the phone said youíve never been able to.
I need to speak to them about wheelchair tickets.  I held for 75 minutes this afternoon before losing the will to live and hanging up!  This was after 2 sessions of holding for 45 minutes each time this morning.
Title: Re: Season tickets 2021/22
Post by: mj on August 12, 2021, 07:30:06 PM
Kids ĎAí tickets came today. Weíre all set.
Title: Re: Season tickets 2021/22
Post by: pauliewalnuts on August 13, 2021, 10:14:23 AM
Are we back at full capacity for home games?
Title: Re: Season tickets 2021/22
Post by: Flin5tone on August 13, 2021, 10:18:25 AM
With some Areas of Birmingham having very high percentages of people being unvaccinated I do hope they bring in Mandatory Vaccine Certificates and Testing before each game .

Why on earth should we all suffer and risk catching  the virus or return to games being played behind closed doors because of selfishness.

All needs to be uploaded online though as could be absolute chaos if checking Vaccine Passes / Tests at the Gate

Title: Re: Season tickets 2021/22
Post by: frank black on August 13, 2021, 10:20:22 AM
Kids ĎAí tickets came today. Weíre all set.

Weíve had our adult tickets through but not my lads tickets, is there a delay?. Just seems strange we didnít get them all at once.
Title: Re: Season tickets 2021/22
Post by: UK Redsox on August 13, 2021, 10:21:39 AM
Received Adult W. 

If you're significantly before W I'd be getting on to them.

UTV

Are we sure that the mailing is in alphabetical order ?
Title: Re: Season tickets 2021/22
Post by: chrisw1 on August 13, 2021, 10:37:18 AM
Received Adult W. 

If you're significantly before W I'd be getting on to them.

UTV

Are we sure that the mailing is in alphabetical order ?
I thought that I read working through adults in alphabetical order then moving on to kids.  If I hadn't received an adult ticket by now I'd be looking into it.
Title: Re: Season tickets 2021/22
Post by: DB on August 13, 2021, 11:41:36 AM
Got my Claret pack through today, very nice.
Title: Re: Season tickets 2021/22
Post by: UK Redsox on August 13, 2021, 01:54:09 PM
Just been texting around a few people in my section in the LTR.

No one I know has received their Season Ticket cards yet.
Title: Re: Season tickets 2021/22
Post by: London Villan on August 13, 2021, 02:04:17 PM
Me neither, nor any of the reprobates we sit with in the LTR.
Title: Re: Season tickets 2021/22
Post by: UK Redsox on August 13, 2021, 02:17:29 PM
Me neither, nor any of the reprobates we sit with in the LTR.

Are you Holte End or North Stand side of the halfway line ?
Title: Re: Season tickets 2021/22
Post by: CT on August 13, 2021, 04:25:44 PM
Kids M now received today.

Theyíve certainly made a lot of extra work for themselves!

Anyway, bring it on, canít wait.
Title: Re: Season tickets 2021/22
Post by: London Villan on August 13, 2021, 04:39:58 PM
Me neither, nor any of the reprobates we sit with in the LTR.

North Stand side, just.

Are you Holte End or North Stand side of the halfway line ?
Title: Re: Season tickets 2021/22
Post by: PeterWithe on August 13, 2021, 04:41:58 PM
Anyone read anything about if upgrading a kids ST to an adult one will be possible for games they cant get to, I know you used to be able to do this but suspect COVID might put a halt on it? Cant find anything on website and dont fancy an hour on the phone.

Went down to the ground, ticket office was closed with a notice to say phone them, I did, an hour on the phone, then cut off without speaking to anyone. First time the ticket office have been anything other than first class but very annoying.

An hour and 20 mins on the phone to sort this, added to another two calls totalling over an hour when I didnít get to speak to anyone. Unacceptable, particularly as they can see how long people are waiting and adjust resource accordingly

Kind of thing thatís annoying when they do that thing of comparing football to other forms of entertainment, if Iíd have waited 10 mins trying to book theatre or cinema tix Iíd have given up and gone elsewhere
Title: Re: Season tickets 2021/22
Post by: London Villan on August 13, 2021, 05:23:42 PM
Is the ticket office physically open?
Title: Re: Season tickets 2021/22
Post by: spangley1812 on August 13, 2021, 05:25:04 PM
Is the ticket office physically open?

No mate
Title: Re: Season tickets 2021/22
Post by: Lastfootstamper on August 13, 2021, 05:25:23 PM
Is the ticket office physically open?

Don't believe so, I think they're still working from home.
Title: Re: Season tickets 2021/22
Post by: BlackCountryVilla on August 13, 2021, 09:15:31 PM
So the ticket office isn't open and it seems almost impossible to get through by phone. It's not going to be easy to upgrade a ticket for the first match is it?

Have to say I'm not impressed!
Title: Re: Season tickets 2021/22
Post by: Nii Lamptey on August 14, 2021, 11:23:03 AM
I need to get in touch with them regarding an issue with my season ticket - Didn't realise how bad it was until I tried to contact them myself.

For a club supposedly on the up, what an absolute shambles of a setup they have here for supporters... especially at this stage of the season where there will undoubtedly be more demand for the service.

Ticket office at Villa Park closed and phone lines only open from 10am-1pm and 2pm-4pm from Mon-Fri. I've been calling repeatedly since Wednesday and still no luck. Absolute mockery of a service.

Have the club acknowledged the situation, or is there anyone on here with links to the club who can give them a nudge to sort their shit out?
Title: Re: Season tickets 2021/22
Post by: PeterWithe on August 14, 2021, 11:25:17 AM
As an aside, kids 'S' turned up this morning.
Title: Re: Season tickets 2021/22
Post by: leylandalbion on August 14, 2021, 11:34:42 AM
I need to get in touch with them regarding an issue with my season ticket - Didn't realise how bad it was until I tried to contact them myself.

For a club supposedly on the up, what an absolute shambles of a setup they have here for supporters... especially at this stage of the season where there will undoubtedly be more demand for the service.

Ticket office at Villa Park closed and phone lines only open from 10am-1pm and 2pm-4pm from Mon-Fri. I've been calling repeatedly since Wednesday and still no luck. Absolute mockery of a service.

Have the club acknowledged the situation, or is there anyone on here with links to the club who can give them a nudge to sort their shit out?
I've always found using social media mostly twitter @avfcsupport gets a response within 24 hours
Title: Re: Season tickets 2021/22
Post by: Pete3206 on August 14, 2021, 01:31:31 PM
Agree about the Twitter account. Usually very good at assisting fans with ticket issues.
Title: Re: Season tickets 2021/22
Post by: UK Redsox on August 16, 2021, 11:40:09 AM
Sligo Tom of this parish (retired old bugger that he his) has had the patience to sit on hold and finally got through to the TO to ask about why ST cards for the blocks behind the dugouts still haven't arrived.

Apparently ST cards (not sure if it's some or all) for that area cannot be issued because people are still being relocated due to COVID distancing rules by the dugouts.

I have DM'd the Twitter support to see if I'm affected
Title: Re: Season tickets 2021/22
Post by: London Villan on August 16, 2021, 01:08:58 PM
40mins on hold only to get cut off at 1pm when they have their sandwiches. Arrrgh!!
Title: Re: Season tickets 2021/22
Post by: Nii Lamptey on August 16, 2021, 01:20:20 PM
40mins on hold only to get cut off at 1pm when they have their sandwiches. Arrrgh!!
Beat you. 1hr 18mins before I got chopped!  FFS!
Title: Re: Season tickets 2021/22
Post by: Vegas on August 16, 2021, 01:24:52 PM
Exactly the same. Cut off after an hour on hold. We spent over two grand on 4 STs, havenít got them, and are away this week (heading straight to the Newcastle game without going home first, home is Yorkshire now). No idea what to do.  This is terrible service and reflects badly on the club.
Title: Re: Season tickets 2021/22
Post by: The Man With A Stick on August 16, 2021, 01:27:05 PM
Spent 2 hours on hold with them last week, was cut off both times (assume it just times out after so long) so just gave up in the end.
Title: Re: Season tickets 2021/22
Post by: purpletrousers on August 16, 2021, 01:29:06 PM
Exactly the same. Cut off after an hour on hold. We spent over two grand on 4 STs, havenít got them, and are away this week (heading straight to the Newcastle game without going home first, home is Yorkshire now). No idea what to do.  This is terrible service and reflects badly on the club.

I'd use the twitter account, and you should be able to get in with emailed PDF match tickets scanned off a phone to save having to pick anything up. (though the reallocating around the dugouts sounds complex, I hope no one messed up)

Dad and I also given up about upgrade enquiries on the phone for now...
Title: Re: Season tickets 2021/22
Post by: UK Redsox on August 16, 2021, 01:52:40 PM
No DM reply from the Twitter account to my queries of last week or this
Title: Re: Season tickets 2021/22
Post by: UK Redsox on August 16, 2021, 01:54:17 PM
It wouldn't be the first time if we turn up behind the dugouts and there are ticketed people in our seats
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on August 16, 2021, 02:54:25 PM
Are people Tweeting AVFC Support? They came back to me fairly quickly before. Alternatively maybe email the club?
Title: Re: Season tickets 2021/22
Post by: eamonn on August 16, 2021, 03:02:25 PM
Is Nicky Keye still around? She made everything better re tickets.
Title: Re: Season tickets 2021/22
Post by: UK Redsox on August 16, 2021, 03:47:56 PM
Are people Tweeting AVFC Support? They came back to me fairly quickly before. Alternatively maybe email the club?

I've done both and tried phoning (as has my mate). No response to anything
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on August 16, 2021, 03:52:04 PM
Is Nicky Keye still around? She made everything better re tickets.

Sold to Man City ☹
Title: Re: Season tickets 2021/22
Post by: eamonn on August 16, 2021, 04:46:53 PM
Barry, Millie, Delphy, Jackie and Nicky...they take anything of worth that we have, fcuking bastards. Must be how Brentford feel about us.
Title: Re: Season tickets 2021/22
Post by: Rich6by7 on August 16, 2021, 04:49:57 PM
Can anyone advise how I make my ST seat available for sale on the website? I canít get to the Brentford game and I have no idea how to advise the club online after clicking all over the place. Twenty minutes on hold without being answered before I had to go back to work, so a phone query was no help either. Last time I had a ST it was a bookletÖ thanks in advance.
Title: Re: Season tickets 2021/22
Post by: pauliewalnuts on August 16, 2021, 04:53:32 PM
Can anyone advise how I make my ST seat available for sale on the website? I canít get to the Brentford game and I have no idea how to advise the club online after clicking all over the place. Twenty minutes on hold without being answered before I had to go back to work, so a phone query was no help either. Last time I had a ST it was a bookletÖ thanks in advance.

You can only do it once the match is sold out, and even then it's at the club's discretion whether or not to allow resales.
Title: Re: Season tickets 2021/22
Post by: Rich6by7 on August 16, 2021, 04:55:36 PM
Can anyone advise how I make my ST seat available for sale on the website? I canít get to the Brentford game and I have no idea how to advise the club online after clicking all over the place. Twenty minutes on hold without being answered before I had to go back to work, so a phone query was no help either. Last time I had a ST it was a bookletÖ thanks in advance.

You can only do it once the match is sold out, and even then it's at the club's discretion whether or not to allow resales.

That explains it; thanks for the update. General sale starts tomorrow so Iíll check later in the week.
Title: Re: Season tickets 2021/22
Post by: London Villan on August 16, 2021, 08:33:46 PM
Ok i think ive upgraded my ticket online.

Click on profile
Then Ďticketsí
Tick the box of ticket you want to upgrade
Then select Ďchange price typeí
Follow the drop down options and pay.

Money has gone out of my account and been sent eticket.
Title: Re: Season tickets 2021/22
Post by: robleflaneur on August 16, 2021, 08:45:51 PM
Are people Tweeting AVFC Support? They came back to me fairly quickly before. Alternatively maybe email the club?

I've done both and tried phoning (as has my mate). No response to anything
My daughter has been on Twitter,can't stand any possible  abuse from my fanbase.
She got the reply that C4 and C5 in Lower Trinity have been posted.
Title: Re: Season tickets 2021/22
Post by: UK Redsox on August 16, 2021, 09:09:31 PM
Are people Tweeting AVFC Support? They came back to me fairly quickly before. Alternatively maybe email the club?

I've done both and tried phoning (as has my mate). No response to anything
My daughter has been on Twitter,can't stand any possible  abuse from my fanbase.
She got the reply that C4 and C5 in Lower Trinity have been posted.

That sounds hopeful


EDIT........and indeed it was. ST Card arrived Tuesday morning
Title: Re: Season tickets 2021/22
Post by: SoccerHQ on August 16, 2021, 09:58:19 PM
Just trying to link things if either match goes on general sale tomorrow....last went to Watford at home in Jan 2020 so used the fan ID from that email confirmation....and of course it says The Fan ID dosen't exist/details don't match.

Should I tweet, ring up or just create a new account in the morning?
Title: Re: Season tickets 2021/22
Post by: chrisw1 on August 17, 2021, 09:59:33 AM
about 440 tickets left for Newcastle and about 1,500 for Bentford.

Ticket resale seems to be live for both games.
Title: Re: Season tickets 2021/22
Post by: cdbullyweefan on August 17, 2021, 10:03:24 AM
Just trying to link things if either match goes on general sale tomorrow....last went to Watford at home in Jan 2020 so used the fan ID from that email confirmation....and of course it says The Fan ID dosen't exist/details don't match.

Should I tweet, ring up or just create a new account in the morning?

Try to get in touch if you can, I had similar and it was just a glitch on the system that was easily fixed once I spoke to someone. By the sound of it, though, actually speaking to someone is the difficult bit.
Title: Re: Season tickets 2021/22
Post by: Nii Lamptey on August 17, 2021, 10:15:43 AM
Finally got through to the ticket office this morning - Kind of feel sorry for the staff on the end of the lines, as they clearly need more support. Great service if you can eventually get through.

Trick was that phonelines go online at 10am, so called around 30 secs prior to this to give the automated messages time to play out and hit that 10am window. You then hit the 1 key like you're playing Track & Field to go through all the options, and bingo! ;)
Title: Re: Season tickets 2021/22
Post by: Sister of Top Cat on August 18, 2021, 04:51:52 PM
Finally got through to the ticket office this morning - Kind of feel sorry for the staff on the end of the lines, as they clearly need more support. Great service if you can eventually get through.

Trick was that phonelines go online at 10am, so called around 30 secs prior to this to give the automated messages time to play out and hit that 10am window. You then hit the 1 key like you're playing Track & Field to go through all the options, and bingo! ;)
I tried this for 2 o'clock today and it worked - thanks for the tip!! 
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