Cubs/Clarets membership

[wittonwarrior]

Got to say how good the ticket office and the Aston Social were when I rang back to report that I lost my cards.  The club sent me a reprint and will  be  sending me a  new card, whilst the girl at the social just told me to get in early doors and she will sort me out

[villa `cross the mersey]

As Diana Ross once sang .........I'm still waiting

[devilla]

Me too.

[Villa75]

As Diana Ross once sang .........I'm still waiting

Me too.

[aldridgeboy]

I haven’t had my card yet. But it’s hasn’t really made any difference. I could still buy a West Ham ticket today.

[luke95]

I signed up beginning of June , still no card or any promotional stuff but have had no problems buying tickets & had my £10 discount on ticket.

[nordenvillain]

Same for me and my 2 adult sons.

[RussellC]

I signed up beginning of June , still no card or any promotional stuff but have had no problems buying tickets & had my £10 discount on ticket.

Ditto. Haven't received anything in terms of a welcome-pack, card, etc. yet, but just bought a ticket for the West Ham game and the £10 credit was automatically deducted.

[Villa75]

But, as I understand it, I can't build up points, by loading cash on the card and buying items, without the card?

Unless I've misunderstood the point of them sending me a card?

[Nastylee]

It's a bit of a dog's dinner really isn't it?

[villa `cross the mersey]

I signed up beginning of June , still no card or any promotional stuff but have had no problems buying tickets & had my £10 discount on ticket.

How did you claim your discount? I bought tickets for the West Ham game and didn't get a discount - should I have ticked a box when buying ?

[Sdwbvf]

Mine has always been automatic for the first match booked. The note telling you is very small though, more obvious with the kids as they get free ones.

[amfy]

OK - now I am annoyed.

I have bought a claret membership for Mr Amfy and a cubs membership for my nephew.

I wanted to get 2 tickets for the Burnley game.

Last season when you need to re-assign tickets to someone in your network the drop down box gave you the names of the people you are connected with. So tonight, I was going to go into the West Ham game to find out the references, then log in using one of their references to buy them tickets.

Turns out the drop down box now requires you to know their fan ID - which I don’t, because we haven’t had the packs yet.

.....& as its only online from 5pm and the ticket office is closed there is no way of sorting this before tomorrow, when no doubt any remote chance of anything near us will have gone!

[Bent Neilsens Screamer]

I signed up a few weeks ago and the discount was applied to my Everton ticket but there was the option to remove it and use it on another eligible game.
Regarding your issue Amfy, I got mine and another members West Ham tickets during the week and his details were stored in the drop down box.

[amfy]

I’m not getting that - the drop down box is giving me options of ‘family’ ‘friends’ or ‘other’ but when Inpress those nothing happens. Then when I press re-assign it gives me a search function that requires the fan ID - which I don’t know!

I’ll have another go & see if something different happens. I have tried searching my emails for the membership confirmations but I can’t find them either!