Nope - they said it would take 'up to 90 days'; nothing like milking our credit!
Quote from: Mister E on July 01, 2020, 11:59:32 AMNope - they said it would take 'up to 90 days'; nothing like milking our credit!I think it's safe to say that a skeleton crew of ticket office folk, making individual payments to up to 30,000 people is going to take a bit of time...
Quote from: Ad@m on July 01, 2020, 02:32:50 PMQuote from: Mister E on July 01, 2020, 11:59:32 AMNope - they said it would take 'up to 90 days'; nothing like milking our credit!I think it's safe to say that a skeleton crew of ticket office folk, making individual payments to up to 30,000 people is going to take a bit of time...I could do it in 5 minutes. Bulk payment upload into the banking system, job done.
Quote from: Risso on July 01, 2020, 03:05:17 PMQuote from: Ad@m on July 01, 2020, 02:32:50 PMQuote from: Mister E on July 01, 2020, 11:59:32 AMNope - they said it would take 'up to 90 days'; nothing like milking our credit!I think it's safe to say that a skeleton crew of ticket office folk, making individual payments to up to 30,000 people is going to take a bit of time...I could do it in 5 minutes. Bulk payment upload into the banking system, job done.I dont think refunding season ticket holders is a business as usual process for the Villa.
Quote from: Ad@m on July 01, 2020, 03:13:54 PMQuote from: Risso on July 01, 2020, 03:05:17 PMQuote from: Ad@m on July 01, 2020, 02:32:50 PMQuote from: Mister E on July 01, 2020, 11:59:32 AMNope - they said it would take 'up to 90 days'; nothing like milking our credit!I think it's safe to say that a skeleton crew of ticket office folk, making individual payments to up to 30,000 people is going to take a bit of time...I could do it in 5 minutes. Bulk payment upload into the banking system, job done.I dont think refunding season ticket holders is a business as usual process for the Villa. As long as they've got the data, which they will have, it's a piece of piss. I imagine that 99% of people won't have changed their bank account details, and these days the banking system will even tell you if the bank details are wrong.
They are processing mine this afternoon, they called me to tell me. I think our ticket office staff are wonderful, I've never had any dealings with them when they weren't fair, courteous and patient. They are a credit to our club.The phone system however, fuck me its soul destroying ringing up, on this occasion 5 times, to press the same series of buttons, enter the same identification digits and then wait 5 minutes before being cut off. Its not as bad as Virgin Media, indeed I cant believe anything this side of Hades is, but still something that could be improved.
a West Ham friend of mine told me they are selling season tickets for the full season and any games that you don’t/can’t go to will be refundedhe’s not to happy having to fork out for a season ticket he probably won’t be able to use until next year anyone heard anything regarding our plans ?
Quote from: john e on August 01, 2020, 07:00:47 PMa West Ham friend of mine told me they are selling season tickets for the full season and any games that you don’t/can’t go to will be refundedhe’s not to happy having to fork out for a season ticket he probably won’t be able to use until next year anyone heard anything regarding our plans ? Tough situation for a club not looking to completely fleece their fans, like West Ham. I think they’ll just wait. I reckon it will be January at the earliest before they trial fans coming back in now. Who knows what will be going on with the virus over the winter months?How they will then decide who gets to actually attend will get interesting.