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Author Topic: Season Tickets 2019/20  (Read 96486 times)

Offline frank black

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Re: Season Tickets 2019/20
« Reply #960 on: July 01, 2020, 09:50:35 AM »
Not yet, Iím still waiting

Online FailsworthVillan

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Re: Season Tickets 2019/20
« Reply #961 on: July 01, 2020, 10:47:12 AM »
Iím sure once one is refunded then the rest will follow. A chain reaction.

Online Clampy

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Re: Season Tickets 2019/20
« Reply #962 on: July 01, 2020, 11:55:10 AM »
They are starting to reimburse people now according to the clubs Twitter page.

Offline Mister E

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Re: Season Tickets 2019/20
« Reply #963 on: July 01, 2020, 11:59:32 AM »
Nope - they said it would take 'up to 90 days'; nothing like milking our credit!

Offline Ad@m

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Re: Season Tickets 2019/20
« Reply #964 on: July 01, 2020, 02:32:50 PM »
Nope - they said it would take 'up to 90 days'; nothing like milking our credit!

I think it's safe to say that a skeleton crew of ticket office folk, making individual payments to up to 30,000 people is going to take a bit of time...

Offline Risso

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Re: Season Tickets 2019/20
« Reply #965 on: July 01, 2020, 03:05:17 PM »
Nope - they said it would take 'up to 90 days'; nothing like milking our credit!

I think it's safe to say that a skeleton crew of ticket office folk, making individual payments to up to 30,000 people is going to take a bit of time...

I could do it in 5 minutes. Bulk payment upload into the banking system, job done.

Offline Ad@m

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Re: Season Tickets 2019/20
« Reply #966 on: July 01, 2020, 03:13:54 PM »
Nope - they said it would take 'up to 90 days'; nothing like milking our credit!

I think it's safe to say that a skeleton crew of ticket office folk, making individual payments to up to 30,000 people is going to take a bit of time...

I could do it in 5 minutes. Bulk payment upload into the banking system, job done.

I dont think refunding season ticket holders is a business as usual process for the Villa.

Offline PeterWithe

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Re: Season Tickets 2019/20
« Reply #967 on: July 01, 2020, 04:09:13 PM »
They are processing mine this afternoon, they called me to tell me. I think our ticket office staff are wonderful, I've never had any dealings with them when they weren't fair, courteous and patient. They are a credit to our club.

The phone system however, fuck me its soul destroying ringing up, on this occasion 5 times, to press the same series of buttons, enter the same identification digits and then wait 5 minutes before being cut off. Its not as bad as Virgin Media, indeed I cant believe anything this side of Hades is, but still something that could be improved.

Offline Risso

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Re: Season Tickets 2019/20
« Reply #968 on: July 01, 2020, 04:14:31 PM »
Nope - they said it would take 'up to 90 days'; nothing like milking our credit!

I think it's safe to say that a skeleton crew of ticket office folk, making individual payments to up to 30,000 people is going to take a bit of time...

I could do it in 5 minutes. Bulk payment upload into the banking system, job done.

I dont think refunding season ticket holders is a business as usual process for the Villa.

As long as they've got the data, which they will have, it's a piece of piss. I imagine that 99% of people won't have changed their bank account details, and these days the banking system will even tell you if the bank details are wrong.

Offline CT

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Re: Season Tickets 2019/20
« Reply #969 on: July 01, 2020, 04:23:59 PM »
Nope - they said it would take 'up to 90 days'; nothing like milking our credit!

I think it's safe to say that a skeleton crew of ticket office folk, making individual payments to up to 30,000 people is going to take a bit of time...

I could do it in 5 minutes. Bulk payment upload into the banking system, job done.

I dont think refunding season ticket holders is a business as usual process for the Villa.

As long as they've got the data, which they will have, it's a piece of piss. I imagine that 99% of people won't have changed their bank account details, and these days the banking system will even tell you if the bank details are wrong.

Interesting point that as I have a completely different card & number now to the one I bought my two STís on.

I assume as itís still going to same bank account, it will still go through.

Offline Ads

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Re: Season Tickets 2019/20
« Reply #970 on: July 01, 2020, 04:29:38 PM »
I've left mine with them. Will use it to knock off next seasons.

Online LeeB

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Re: Season Tickets 2019/20
« Reply #971 on: July 01, 2020, 04:44:23 PM »
They are processing mine this afternoon, they called me to tell me. I think our ticket office staff are wonderful, I've never had any dealings with them when they weren't fair, courteous and patient. They are a credit to our club.

The phone system however, fuck me its soul destroying ringing up, on this occasion 5 times, to press the same series of buttons, enter the same identification digits and then wait 5 minutes before being cut off. Its not as bad as Virgin Media, indeed I cant believe anything this side of Hades is, but still something that could be improved.

I'd just like to echo this regarding the staff, a long way from the miserable bastard with the bumfluff moustache in the late 80's, who made you feel like you were trying to cross Checkpoint Charlie

Offline john e

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Re: Season Tickets 2019/20
« Reply #972 on: August 01, 2020, 07:00:47 PM »
a West Ham friend of mine told me they are selling season tickets for the full season and any games that you donít/canít go to will be refunded
heís not to happy having to fork out for a season ticket he probably wonít be able to use until next year

anyone heard anything regarding our plans ?

Offline CT

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Re: Season Tickets 2019/20
« Reply #973 on: August 01, 2020, 07:12:20 PM »
a West Ham friend of mine told me they are selling season tickets for the full season and any games that you donít/canít go to will be refunded
heís not to happy having to fork out for a season ticket he probably wonít be able to use until next year

anyone heard anything regarding our plans ?


Tough situation for a club not looking to completely fleece their fans, like West Ham.

I think theyíll just wait. I reckon it will be January at the earliest before they trial fans coming back in now. Who knows what will be going on with the virus over the winter months?

How they will then decide who gets to actually attend will get interesting.

Offline john e

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Re: Season Tickets 2019/20
« Reply #974 on: August 01, 2020, 07:31:59 PM »
a West Ham friend of mine told me they are selling season tickets for the full season and any games that you donít/canít go to will be refunded
heís not to happy having to fork out for a season ticket he probably wonít be able to use until next year

anyone heard anything regarding our plans ?


Tough situation for a club not looking to completely fleece their fans, like West Ham.

I think theyíll just wait. I reckon it will be January at the earliest before they trial fans coming back in now. Who knows what will be going on with the virus over the winter months?

How they will then decide who gets to actually attend will get interesting.

WH are doing it by ballot theyíve been told

 


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