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Author Topic: Playoffs  (Read 93295 times)

Offline CT

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Re: Playoffs
« Reply #405 on: May 03, 2019, 08:26:14 AM »
I clicked paid for posting, as it was just the default for away tickets, so I guess I'll get that, rather than having paid a quid for somebody to upload it.

I very much doubt any season ticket holders would pass up the opportunity of taking their seat. Even if they couldn't go, they'd pass their ticket on.

I did the same. If they haven't arrived on the 10th, I guess I'll be queuing up early at the ticket office on Sunday morning!

Offline martyn ellis

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Re: Playoffs
« Reply #406 on: May 03, 2019, 08:50:15 AM »
Do we have confirmation of KO time yet. I suspect it will be 5.30 but the office is saying they can't confirm that yet. I need to book a train up from London and it's getting a bit close. Anyone know?

Yesterday the OS confirmed a 12.30 kick off.

Thanks Holte. They must have put it up just after I bought my ticket yesterday.

Offline SO Villa

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Re: Playoffs
« Reply #407 on: May 03, 2019, 09:22:32 AM »
The booking system now appears to have been updated. It gave me an option to 'upload to season ticket' where previously there wasn't one.

Offline kieron

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Re: Playoffs
« Reply #408 on: May 03, 2019, 09:26:45 AM »
One of my sons doesn't want to go, can I 'upgrade' his child season ticket to a one-off adult ticket?

Offline kieron

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Re: Playoffs
« Reply #409 on: May 03, 2019, 09:49:26 AM »
Whilst it's never ideal being on hold to the ticket office at busy times, to have a message after 30 minutes of irritating hold music state "sorry, we're too busy, seeya!" and cut the call off is pretty fucking poor.

Online TaxDodger

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Re: Playoffs
« Reply #410 on: May 03, 2019, 10:01:59 AM »
Whilst it's never ideal being on hold to the ticket office at busy times, to have a message after 30 minutes of irritating hold music state "sorry, we're too busy, seeya!" and cut the call off is pretty fucking poor.

I had this too. And it won't let me get a ticket online despite the fact that my login page clearly has the 10 home games I've been to this season listed against my account.

Offline MalcolmP

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Re: Playoffs
« Reply #411 on: May 03, 2019, 10:23:57 AM »
same happening to me on phone.spent almost 6 hrs so far yesterday and today. I want my upper trinity seat but no way to do this online only can purchase my Doug Ellis seat.Does anybody know if there is a queue at the ticket office?
Whilst it's never ideal being on hold to the ticket office at busy times, to have a message after 30 minutes of irritating hold music state "sorry, we're too busy, seeya!" and cut the call off is pretty fucking poor.

I had this too. And it won't let me get a ticket online despite the fact that my login page clearly has the 10 home games I've been to this season listed against my account.

Offline tomd2103

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Re: Playoffs
« Reply #412 on: May 03, 2019, 10:25:18 AM »
Whilst it's never ideal being on hold to the ticket office at busy times, to have a message after 30 minutes of irritating hold music state "sorry, we're too busy, seeya!" and cut the call off is pretty fucking poor.

I had this too. And it won't let me get a ticket online despite the fact that my login page clearly has the 10 home games I've been to this season listed against my account.

Same for me.  Have 10+ games on my account, yet can't book any tickets and couldn't last night either.  It does say that season ticket holders have until Sunday to book their seats, so have we sold out the ones currently available and are some being held back while season ticket holders confirm?   

Offline kieron

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Re: Playoffs
« Reply #413 on: May 03, 2019, 10:25:51 AM »
same happening to me on phone.spent almost 6 hrs so far yesterday and today. I want my upper trinity seat but no way to do this online only can purchase my Doug Ellis seat.Does anybody know if there is a queue at the ticket office?
Whilst it's never ideal being on hold to the ticket office at busy times, to have a message after 30 minutes of irritating hold music state "sorry, we're too busy, seeya!" and cut the call off is pretty fucking poor.

I had this too. And it won't let me get a ticket online despite the fact that my login page clearly has the 10 home games I've been to this season listed against my account.

You could try, but they'll probably shut the door in your face when it's nearly your turn.

Online TaxDodger

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Re: Playoffs
« Reply #414 on: May 03, 2019, 10:33:41 AM »
Whilst it's never ideal being on hold to the ticket office at busy times, to have a message after 30 minutes of irritating hold music state "sorry, we're too busy, seeya!" and cut the call off is pretty fucking poor.

I had this too. And it won't let me get a ticket online despite the fact that my login page clearly has the 10 home games I've been to this season listed against my account.

Same for me.  Have 10+ games on my account, yet can't book any tickets and couldn't last night either.  It does say that season ticket holders have until Sunday to book their seats, so have we sold out the ones currently available and are some being held back while season ticket holders confirm?   

I don't think that's the issue. I was unable to book after queuing online at about 5.30 yesterday and they definitely hadn't sold out at that point. I can just about stomach missing out on the Semi but I need to find a way to get this sorted if we get to Wembley.

Offline Lastfootstamper

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Re: Playoffs
« Reply #415 on: May 03, 2019, 10:49:10 AM »
Whilst it's never ideal being on hold to the ticket office at busy times, to have a message after 30 minutes of irritating hold music state "sorry, we're too busy, seeya!" and cut the call off is pretty fucking poor.
I had this too. And it won't let me get a ticket online despite the fact that my login page clearly has the 10 home games I've been to this season listed against my account.
same happening to me on phone.spent almost 6 hrs so far yesterday and today. I want my upper trinity seat but no way to do this online only can purchase my Doug Ellis seat.Does anybody know if there is a queue at the ticket office?

In the same boat, two to move up from L9. If we don't, then there'll be an eight year old sat up there on his own! He's a Cubs member, and we got him a ticket on Wednesday, one seat away from our old two we've been going back to.

I know it says we've got til 5pm Sunday to sort it, but I've not seen anything to say the ticket office will be available all the way up until then.

Offline QuintonVilla

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Re: Playoffs
« Reply #416 on: May 03, 2019, 10:55:38 AM »
AVFCSupport have tweeted now saying all online issues have been resolved and season ticket holders should be able to upload tickets correctly now.

Offline Ads

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Re: Playoffs
« Reply #417 on: May 03, 2019, 11:05:22 AM »
AVFCSupport have tweeted now saying all online issues have been resolved and season ticket holders should be able to upload tickets correctly now.

What about if we have already bought and clicked paid for posting?

Offline UK Redsox

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Re: Playoffs
« Reply #418 on: May 03, 2019, 11:43:48 AM »
Just been in a phone queue for 31 mins thought I had cracked it and then a voice came on and said can't take your call now please try again later and cut me off aaarrrrggghhh.  Could have gone to Villa Park and back whilst I was hanging on the phone. thank goodness for Unltd calls!

To quote David Byrne......

Same as it ever was
Same as it ever was
Same as it ever was
Same as it ever was
Same as it ever was
Same as it ever was
Same as it ever was
Same as it ever was

When the 2010 League Cup tickets went on sale, I abandoned after an hour on hold and drove the 100+miles round trip to queue up in person at Villa Park

Offline Drummond

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Re: Playoffs
« Reply #419 on: May 03, 2019, 12:18:39 PM »
AVFCSupport have tweeted now saying all online issues have been resolved and season ticket holders should be able to upload tickets correctly now.

What about if we have already bought and clicked paid for posting?

Then you'll have a ticket to get in to the ground?

 


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