Season tickets 2012/13

[Rip Van We Go Again]

One beacon of light is that the ticket office have just told me that sales have been going quite well today.

That's what they said to me last week in their phone call!

They've always said that when asked, for as long as i recall.

They're hardly likely to say

'Sales are down the shitter, we're struggling.'

[UK Redsox]

The villa phoned me again for the 4th time last night, to see if im going to renew next season. Im actually getting a bit worried now...It feels like the ticket office are stalking me. Its only early May!

I still haven't had any contact regarding renewal other than the mailed info pack.

I'm going to leave it until late May, just to see if they do call me.

[glasses]

I got a call the other day, spoke to a guy called Paul. He sounded like he couldn't give a fuck and it was all too much effort for him. I think his surname began with an F, and he sounded ginger?

Told him I wasn't renewing due to family commitments and not having the money, and that as soon as my son is old enough, we will probably be back.

[VILLA MOLE]

i think everyone should haggle like crazy when they ring 

[Dave Clark Five]

Bear in mind that the Ticket Office staff are only doing their job. They have to try to sell tickets and must dread the replies they get off those who have a problem with it.

[Brend'Watkins]

Bear in mind that the Ticket Office staff are only doing their job. They have to try to sell tickets and must dread the replies they get off the morons who have a problem with it.

I imagine they will have fairly thick skin by now with 6 or more weeks of abuse.

[Rip Van We Go Again]

There is no justification to abuse them whatsoever.

All you need do is state your reason for not renewing and that's it.

Anyone who abuses them, when they're just trying to do their job in establishing reasons for non-renewals, is a prick.

[Rudy Can't Fail]

Agree with that, Fletch. From my own experience with the ticket office, all I can say is the service has been first class.

[Brend'Watkins]

Agreed, but any cold call who ever it's from runs the risk.  More risk when the person receiving it is totally pissed off with the way the season has gone.  If ST holders can aim abuse at AM on match days then it's highly likely that telephone sales people will cop for a bit too.  It's not right but it will happen.  But as I stated it will be water off a ducks back after 6 weeks of it.

[Legion]

Exactly, Mark.

[Salsa Party Animal]

I have no plans to renew it, but if this look good over summer, I probably will go for few games to see if I like it or not. Due to my job I won't buy one. I might go for sunday and mid weekly games but it depends on how much money I got to spend.

[Clampy]

Agreed, but any cold call who ever it's from runs the risk.  More risk when the person receiving it is totally pissed off with the way the season has gone.  If ST holders can aim abuse at AM on match days then it's highly likely that telephone sales people will cop for a bit too.  It's not right but it will happen.  But as I stated it will be water off a ducks back after 6 weeks of it.

The morning after the Bolton game, i suggested on here that the ticket office lay off the calls for a bit. I'm not sure if they did but it might have been wise.

[Dave Clark Five]

Agree with that, Fletch. From my own experience with the ticket office, all I can say is the service has been first class.

Totally agreed. They haven't let me down and are very pleasant to deal with.

[Rip Van We Go Again]

Agreed, but any cold call who ever it's from runs the risk.

Not a 'cold call' though Bren, if it's a company that you have dealings with.
The telephone preference service, which you can register to, protects you from undesirables calling you, but not companies you've had business with.

In my opinion, you've got to be pretty dim to have a go at a ticket office person as if they are the embodiment of Paul Faulkner.

[Risso]

The ticket office staff at Villa Park are a credit to the club.  Knowledgable, helpful and friendly beyond the call of duty.  I can't praise them highly enough.