Hi
Sorry if it's been covered. We haven't managed to get tickets in the ballot and are considering the resellers - Ticombo has been mentioned.
Anyone got advice on how reliable they are and how the Id checks are covered.
I've called them and they said the seller transfers the ticket via the Uefa site.
Does this sound right?
Any advice appreciated.
Thanks
This is the first time I have used them, but I can share what I found.
Ticombo I believe is the only site that offers a 100% refund should the ticket not turn up, not be as advertised, or not work on the day. I
believe that the seller can't access the money until 5 days after the event, so you have time to claim if there are any issues.
You can see reviews of the seller on there, and you can see how long they have been on the platform, and how many sales they have made. So you can make sure you buy from someone with a good, long-term history.
With the UEFA tickets, the buyer receives all the tickets they have purchased to their UEFA app. They can then transfer each of them to another person's UEFA app to use on the day. Only the buyer of the tickets can transfer to another person, so you can't then transfer it on yourself.
As far as I can see, all the tickets are mobile tickets, so avoid any offering paper tickets or anyone asking you to meet up or collect them. There shouldn't be any need for that with a legitimate UEFA ticket resold by the original purchaser.
Ticombo also offers additional insurance you can take out at a price, which I believe gives you more options to get a refund.
They are expensive, as Ticombo's fees are pretty high. But I felt that the ability to see seller history and the refund guarantee gave more comfort.