Season Ticket 2025/26

[Dave P]

My Palace tickets are on the app but I can’t download them to my wallet. Has anybody else been able to or is it just too early?

[Lsvilla]

My Palace tickets are on the app but I can’t download them to my wallet. Has anybody else been able to or is it just too early?

I can't transfer mine to my Apple Wallet either but my missus has done hers to a Google Wallet.

[Dave P]

My Palace tickets are on the app but I can’t download them to my wallet. Has anybody else been able to or is it just too early?

I can't transfer mine to my Apple Wallet either but my missus has done hers to a Google Wallet.

So I deleted the app and reinstalled it and now you can download them.  Sure we don't have to mess about like this every game?!

[Crown Hill]

My Palace tickets are on the app but I can’t download them to my wallet. Has anybody else been able to or is it just too early?

I can't transfer mine to my Apple Wallet either but my missus has done hers to a Google Wallet.

So I deleted the app and reinstalled it and now you can download them.  Sure we don't have to mess about like this every game?!

That just worked for me, thank you

[Lsvilla]

Cheers. Worked for me too.

[Brazilian Villain]

Cheers. Worked for me too.

The club tweeted the same advice earlier. https://x.com/AVFCSupport/status/1960627749183234312

[SaddVillan]

Cheers. Worked for me too.

The club tweeted the same advice earlier. https://x.com/AVFCSupport/status/1960627749183234312

All very well and good, but surely fans won't have to go through this rigmarole every game?

[London Villan]

Worked for me - you'd hope after two games in this will have settled down with app updates and changing the process etc...

[spartacuss]

I know this is a bit niche, being part of a small minority who are 'allowed' ST cards, but I still haven't received our cards 2 days before the Palace game!  I mean, they've only had nearly 3 months to process them! Can't get through on the ticket office phone line (anyone got an alternative number?) and my second email to them produced automatic replies.

We were issued with, downloadable for printing, tickets for the Newcastle game, but no communication nor tickets - just a big fat 'nothing' for the Palace game!

On the practical side, can anyone advise if there's any point turning up on Sunday (with i.d. etc) and do they still have an emergency ticket point to issue temporary replacements etc.?   If so, where are they located (isn't the ticket office proper closed on matchdays?)   Thanks, in advance, for any help provided.

[nick harper]

I know this is a bit niche, being part of a small minority who are 'allowed' ST cards, but I still haven't received our cards 2 days before the Palace game!  I mean, they've only had nearly 3 months to process them! Can't get through on the ticket office phone line (anyone got an alternative number?) and my second email to them produced automatic replies.

We were issued with, downloadable for printing, tickets for the Newcastle game, but no communication nor tickets - just a big fat 'nothing' for the Palace game!

On the practical side, can anyone advise if there's any point turning up on Sunday (with i.d. etc) and do they still have an emergency ticket point to issue temporary replacements etc.?   If so, where are they located (isn't the ticket office proper closed on matchdays?)   Thanks, in advance, for any help provided.

There is a ticket office on Witton Lane near the Holte End. They issue paper tickets when the technology fails at the turnstiles.

[London Villan]

There's one on the Trinity side too where I've upgraded tickets just before the KO - the main ticket office has also printed me a ticket when I left my season ticket at home a few seasons ago. That bit actually works!

[Somniloquism]

We were issued with, downloadable for printing, tickets for the Newcastle game, but no communication nor tickets - just a big fat 'nothing' for the Palace game!

Someone on here mentioned that they had been told print at home for Palace as well and then physical cards will be sent over the international break. They normally send them a few days before the match so check your email and junk mail today for them.

[spartacuss]

Ta! Thanks for the multiple help and advice - really appreciate it!

[BC54 VFC]

PDF for Sunday, in lieu of non-arrival of card, just received.

[spangley1812]

Ta! Thanks for the multiple help and advice - really appreciate it!

There is only one ticket office now and its on the right hand side of the new shop, if you have not had any print at home tickets by then they will certainly give you a ticket for the game