Chris Heck - President of Business Operations

[Toronto Villa]

If you hate what is happening to us commercially it’s not going to get better the more successful we get. I hope the club tries to balance some of it out. Fans don’t want a lot, and asking to get into the ground, a pisser that actually works, a beer poured in a reasonable time isn’t that big an ask. Get those basic things right is like just wanting a goalkeeper who is well positioned and can catch the ball. Everything else is slightly more palatable if the most mundane experiences are well delivered.

[Villan82]

We aren't stupid. We know we need to increase revenue. That has been the club's aim for years.

The problem is nobody understands why abandoning meaningful stadium redevelopment and for example bringing back the Lerner badge identity help with those?

As a football exec you should not burn through your goodwill with fans with such abandon. A day will come when you need the goodwill to be there and it won't be.

[VillaTim]

Tickets in the middle of upper witton were £75 apparently . These are some seriously steep increases given we still haven't won anything ! Learn to walk before you can run Heck !

[nick harper]

If you hate what is happening to us commercially it’s not going to get better the more successful we get. I hope the club tries to balance some of it out. Fans don’t want a lot, and asking to get into the ground, a pisser that actually works, a beer poured in a reasonable time isn’t that big an ask. Get those basic things right is like just wanting a goalkeeper who is well positioned and can catch the ball. Everything else is slightly more palatable if the most mundane experiences are well delivered.

The point is it becomes much more important to get basic decent facilities right when they’re asking £50 to £75 per ticket than it was when it was £25. There seems to be an underlying complacency and arrogance that because the team is on an upward trajectory, we’ll just continue to accept this shite.

[VILLA MOLE]

We cant even get the basics right , but is some of that just actual space for facilities and we are just ignoring it

[Clark W Griswold]

From what i gather, the £950 ticket corporate 150 club wasn't very popular on Saturday, in fact i think it was shut and closed off !

[Dogtanian]

Villans can't have been open either. I can see into those from my seat, and they're not anywhere near to being ready.

[Paul.S]

We have to try and compete financially, I get that and I think commercially Heck has done ok.
I’m even prepared to understand that after some work inside the ground there maybe a hitch or 2.
What you can’t do is keep raising the prices and offer conditions that are no better or in Saturdays case, worse. For me, leaving supporters outside the ground with no communication and knowing they’d miss the kick off and more is the unforgivable bit. Could they have delayed the kick off? That shows a total disregard for loyal supporters and I just hope some of the blame isn’t put on us getting there too late.

[Ads]

We aren't stupid. We know we need to increase revenue. That has been the club's aim for years.

The problem is nobody understands why abandoning meaningful stadium redevelopment and for example bringing back the Lerner badge identity help with those?

As a football exec you should not burn through your goodwill with fans with such abandon. A day will come when you need the goodwill to be there and it won't be.

I think its now time to focus on something else other than the North not being redeveloped.

[tony scott]

Great name for a band Heck and the Cosmetics.

[Villan82]

We aren't stupid. We know we need to increase revenue. That has been the club's aim for years.

The problem is nobody understands why abandoning meaningful stadium redevelopment and for example bringing back the Lerner badge identity help with those?

As a football exec you should not burn through your goodwill with fans with such abandon. A day will come when you need the goodwill to be there and it won't be.

I think its now time to focus on something else other than the North not being redeveloped.

Yeah it's no biggie now is it. I don't tell other posters what they can and cannot raise.

[tomd2103]

We aren't stupid. We know we need to increase revenue. That has been the club's aim for years.

The problem is nobody understands why abandoning meaningful stadium redevelopment and for example bringing back the Lerner badge identity help with those?

As a football exec you should not burn through your goodwill with fans with such abandon. A day will come when you need the goodwill to be there and it won't be.

I think its now time to focus on something else other than the North not being redeveloped.

Can't really see what other options there are other than hiking prices up even further if that is the case. 

[Chip Butty 111]

We aren't stupid. We know we need to increase revenue. That has been the club's aim for years.

The problem is nobody understands why abandoning meaningful stadium redevelopment and for example bringing back the Lerner badge identity help with those?

As a football exec you should not burn through your goodwill with fans with such abandon. A day will come when you need the goodwill to be there and it won't be.

Everybody understands we need to increase revenue to compete in the top four.
Liverpool and Man Utd are football institutions, with huge global followings and have been for decades.
Tottenham and Arsenal are in one of the largest cities on the planet, with big new stadiums, where the corporate market is endless and folk throw money around like confetti.
Chelsea joined the club thanks to Abramovic and untraceable funds from Moscow.
Man City...same as Chelsea..insert the Middle East
This is the competition
We need to be a lot more ambitious than trying to flog cheap seats with free beer and hamburgers for ££..and then the day before the match having to put them back on sale as GA tickets because we can't sell them.
I applaud anyone at the club trying to increase revenue..but empty seats for Arsenal proves at the moment this is a mistake unfortunately

[Ads]

We aren't stupid. We know we need to increase revenue. That has been the club's aim for years.

The problem is nobody understands why abandoning meaningful stadium redevelopment and for example bringing back the Lerner badge identity help with those?

As a football exec you should not burn through your goodwill with fans with such abandon. A day will come when you need the goodwill to be there and it won't be.

I think its now time to focus on something else other than the North not being redeveloped.

Yeah it's no biggie now is it. I don't tell other posters what they can and cannot raise.

I'm not telling you what you can or cannot do, I'm telling you that you're boring the fucking life out of me by raising it in every other fucking post like some aping of Carthago delenda est. It's so dull that it's getting to the point where I'd like them to announce the demolition of all 3 other stands, but not the North.

[VillaTim]

We aren't stupid. We know we need to increase revenue. That has been the club's aim for years.

The problem is nobody understands why abandoning meaningful stadium redevelopment and for example bringing back the Lerner badge identity help with those?

As a football exec you should not burn through your goodwill with fans with such abandon. A day will come when you need the goodwill to be there and it won't be.

I think its now time to focus on something else other than the North not being redeveloped.

Can't really see what other options there are other than hiking prices up even further if that is the case.

Getting better corporate sponsorships / partners is where the opportunity and focus should be . Not rinsing the loyal fanbase