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Author Topic: Season Tickets  (Read 334055 times)

Offline nick harper

  • Member
  • Posts: 2045
  • GM : Feb, 2012
Re: Season Tickets
« Reply #3315 on: August 27, 2024, 04:00:49 PM »
Nobody is reading a sweary email rant of complaint and doing anything but laughing at you.

Especially the people monitoring the complaint account. They can't help you anyway. Go way above their heads, don't swear and demonstrate that you're at least as clever as they are.

Complaints never go very far if they think they have someone to replace you.

Offline Bostongbboy

  • Member
  • Posts: 26
Re: Season Tickets
« Reply #3316 on: August 27, 2024, 04:19:24 PM »
Received email from AVFC @ 15:50hrs ..their response:

Aston Villa   
CAZOO            

Aston Villa Football Club are aware of the issues faced by supporters during Saturday’s opening home game of the season against Arsenal.

The club have spent the last 48 hours investigating these issues and will spend the coming weeks ensuring they do not impact fans’ matchday experience in the future.

Regarding the difficulties with access to the stadium, we will be working on solutions to ensure each and every fan is able to use our updated ticketing technology efficiently upon arrival to Villa Park.

We have made it a top priority to resolve the problems involving public toilets and queuing within concourses.

The club will be communicating directly with fans once changes are made and processes are improved.



You have received this email as Aston Villa vs Arsenal ticket purchaser.
© Copyright Aston Villa Football Club Ltd. All rights reserved.
This email was sent by: Aston Villa Football Club, Villa Park, Birmingham, B6 6HE.
Please consider the environment before printing this e-mail.

Offline FailsworthVillan

  • Member
  • Posts: 271
Re: Season Tickets
« Reply #3317 on: August 27, 2024, 05:51:03 PM »
Does it really state CAZOO at the beginning ?

Offline Holte132

  • Member
  • Posts: 3157
Re: Season Tickets
« Reply #3318 on: August 27, 2024, 05:54:55 PM »
Does it really state CAZOO at the beginning ?

My email from them doesn't
« Last Edit: August 27, 2024, 05:59:17 PM by Holte132 »

Offline Bostongbboy

  • Member
  • Posts: 26
Re: Season Tickets
« Reply #3319 on: August 27, 2024, 06:01:57 PM »
In answer to Failsworthvillan, using IPad ,email received,  “select all” “copy”: the Cazoo was pasted as above, although you don’t see it in the email? . One for an IT to answer? Embedded into AVFC  header?

Offline cdbearsfan

  • Member
  • *
  • Posts: 72364
  • Location: Yardley Massive
  • I still hate Bono.
  • GM : 03.02.2026
Re: Season Tickets
« Reply #3320 on: August 27, 2024, 06:26:17 PM »
I thought maybe Cazoo was your real name and they were addressing you directly. Are you sure Cazoo isn't your name?

Online john e

  • Member
  • *
  • Posts: 20473
  • GM : 28.06.2024
Re: Season Tickets
« Reply #3321 on: August 27, 2024, 07:53:53 PM »
I thought maybe Cazoo was your real name and they were addressing you directly. Are you sure Cazoo isn't your name?

It will be now
Bostongbboy - AKA Cazoo

Offline Border villan

  • Member
  • Posts: 1812
  • Location: Guarding Offa's Dyke.
  • Carrying out missionary work on the Welsh border.
Re: Season Tickets
« Reply #3322 on: August 27, 2024, 08:35:10 PM »
Having just read the non apology from AVFC I was surprised to see that there are public toilets available.
Paying several hundred pounds a year to access Villa Park I did not realise these facilities are available to the public. Next time I am passing the stadium I might nip in for a casual piss.

Online Gareth

  • Member
  • *
  • Posts: 7011
  • Age: 50
  • Location: Redditch
  • GM : 25.02.2026
Re: Season Tickets
« Reply #3323 on: August 27, 2024, 08:40:19 PM »
Having just read the non apology from AVFC I was surprised to see that there are public toilets available.
Paying several hundred pounds a year to access Villa Park I did not realise these facilities are available to the public. Next time I am passing the stadium I might nip in for a casual piss.

Take your wellies or waders if you do

Offline montague

  • Member
  • Posts: 1273
  • GM : 13.12.2015
Re: Season Tickets
« Reply #3324 on: August 29, 2024, 06:24:09 PM »
Anybody know how you automatically purchase cup tickets for ST holders

Offline nick harper

  • Member
  • Posts: 2045
  • GM : Feb, 2012
Re: Season Tickets
« Reply #3325 on: August 29, 2024, 06:31:58 PM »
Anybody know how you automatically purchase cup tickets for ST holders

The option should be available when you go into your digital account.

Offline spangley1812

  • Member
  • Posts: 6546
Re: Season Tickets
« Reply #3326 on: August 29, 2024, 08:09:15 PM »
Anybody know how you automatically purchase cup tickets for ST holders

What cup tickets mate

Offline UK Redsox

  • Member
  • *
  • Posts: 42821
  • Location: Forest of Dean & Fenway Park
  • GM : 10.02.2026
Re: Season Tickets
« Reply #3327 on: August 29, 2024, 08:11:41 PM »
Anybody know how you automatically purchase cup tickets for ST holders

I’m pretty sure there was a box to tick when renewing STs. Just hoping that I did so

Offline Border villan

  • Member
  • Posts: 1812
  • Location: Guarding Offa's Dyke.
  • Carrying out missionary work on the Welsh border.
Re: Season Tickets
« Reply #3328 on: August 31, 2024, 07:04:16 PM »
A bit off topic but ……
Before the season started I downloaded from Pravda the fixtures for this season on to my iPad and iPhone.
Today all games after the Leicester match have disappeared. I have gone back to Pravda and done the download again and still no fixtures, anyone else had this happen?

Offline Chris Smith

  • Member
  • *
  • Posts: 36416
  • Location: At home
  • GM : 20.07.2026
Re: Season Tickets
« Reply #3329 on: August 31, 2024, 07:36:40 PM »
A bit off topic but ……
Before the season started I downloaded from Pravda the fixtures for this season on to my iPad and iPhone.
Today all games after the Leicester match have disappeared. I have gone back to Pravda and done the download again and still no fixtures, anyone else had this happen?

Just checked and yes gone from my calendar too. I imagine it’s while they negotiate any fixtures that need moving for European fixtures - both ours and upcoming opponents who are also involved.

 


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