Season Tickets

[CLEEVE]

It's a shame the club are going fully digital and rejecting supporters applications for a physical card.

It's been announced today that Morrisons are scrapping some self- service tills in favour of a till with a human.

I believe the majority of supporters would like a hard copy of a ticket or season ticket . For many different reasons .

[frank black]

For those interested, I have added mine to multiple devices. (iPhone wallets). So they aren’t restricted to one device

[TCFKAE2]

Email received/downloaded to Google Wallet where it shows as "Season Ticket 2024-25"; if I then open it to see the Barcode it says "23/24" at the bottom (below the Barcode.) Can't see it in the App - presumably an updated Android App will be rolled out sometime later this week (as per the Season Ticket link email) which will enable it to be loaded into the App/be interesting to see if that version references "23/24"... Guess I'll try to get in early on Saturday in case there are issues in which case I'll need to get a ticket printed... Happy days!

[dalians umbrella]

I was told I'd be receiving a physical card but still not arrived in the post yet - is anyone else in this position?

[simboy]

I'm not sure how it's disorganised. You're told you're going to be emailed. Some people start to recieve emails. I had mine a couple of hours ago, my son's an hour later, other members of the family not just yet.

You remind me of clients who get a letter telling them what's going on, but instead of reading it, they call our staff to ask what's going on.

Because AVFC and technology mix so well together. Or were you lucky enough to have had your card properly activated last year?

 Still room to be a shitshow ... and we only pay £850 for the privilege

[chrisw1]

I'm not sure how it's disorganised. You're told you're going to be emailed. Some people start to recieve emails. I had mine a couple of hours ago, my son's an hour later, other members of the family not just yet.

You remind me of clients who get a letter telling them what's going on, but instead of reading it, they call our staff to ask what's going on.

Because AVFC and technology mix so well together. Or were you lucky enough to have had your card properly activated last year?

 Still room to be a shitshow ... and we only pay £850 for the privilege

My card was fine last year tbf, so maybe I got lucky.  I get that on the day there's bound to be a few teething problems for some people.  But people have been melting down when nothing has gone wrong yet, just because somehow they felt they needed the electronic ticket 2 weeks or so before the game.  And now people are blocking phone lines when they've been told an e-mail will be sent and Apps updated.

[AndyB6]

Had the email but can’t download it until the app is updated. I’m sure it will be but it would be nice to know when.

On mine I just opened the e-mail on my phone and clicked the download button (under option 2)  This placed it straight in my Apple wallet.  Did that not work for you?

Just did this - it works!! Season ticket appeared in Google wallet instantly. Thank you.

But the Villa app is not yet displaying my season ticket!

[Russ aka Big Nose]

Email received/downloaded to Google Wallet where it shows as "Season Ticket 2024-25"; if I then open it to see the Barcode it says "23/24" at the bottom (below the Barcode.) Can't see it in the App - presumably an updated Android App will be rolled out sometime later this week (as per the Season Ticket link email) which will enable it to be loaded into the App/be interesting to see if that version references "23/24"... Guess I'll try to get in early on Saturday in case there are issues in which case I'll need to get a ticket printed... Happy days!

So does mine, though you possibly have two dots at the bottom of the screen. Swipe right and the 24-25 ST should appear (might appear!).
You can delete or archive the 23/24 ST, so it doesn't happen again. UTV

[Ads]

I'm not sure how it's disorganised. You're told you're going to be emailed. Some people start to recieve emails. I had mine a couple of hours ago, my son's an hour later, other members of the family not just yet.

You remind me of clients who get a letter telling them what's going on, but instead of reading it, they call our staff to ask what's going on.

Because AVFC and technology mix so well together. Or were you lucky enough to have had your card properly activated last year?

 Still room to be a shitshow ... and we only pay £850 for the privilege

Good news for you that they're moving to digital so that problem wont occur again.

[simboy]

I was told I'd be receiving a physical card but still not arrived in the post yet - is anyone else in this position?

you still get a "mobile" ticket according to the email.

[simboy]

I'm not sure how it's disorganised. You're told you're going to be emailed. Some people start to recieve emails. I had mine a couple of hours ago, my son's an hour later, other members of the family not just yet.

You remind me of clients who get a letter telling them what's going on, but instead of reading it, they call our staff to ask what's going on.

Because AVFC and technology mix so well together. Or were you lucky enough to have had your card properly activated last year?

 Still room to be a shitshow ... and we only pay £850 for the privilege

Good news for you that they're moving to digital so that problem wont occur again.

of course - no digital tech on the ST last year, no sireee - how could i be so dumb - it was magic beans that switched it on after i queued up. Phew. 

[Ads]

Email comes. Click download. Google Wallet (or Apple if you're a peasant) pops up with ticket added. It's incredibly easy.

[Ads]

I'm not sure how it's disorganised. You're told you're going to be emailed. Some people start to recieve emails. I had mine a couple of hours ago, my son's an hour later, other members of the family not just yet.

You remind me of clients who get a letter telling them what's going on, but instead of reading it, they call our staff to ask what's going on.

Because AVFC and technology mix so well together. Or were you lucky enough to have had your card properly activated last year?

 Still room to be a shitshow ... and we only pay £850 for the privilege

Good news for you that they're moving to digital so that problem wont occur again.

of course - no digital tech on the ST last year, no sireee - how could i be so dumb - it was magic beans that switched it on after i queued up. Phew. 

I had my season ticket in digital last year too. Like all the European games. And West Ham's from the weekend. I don't get the moaning, at all. People are making themselves sound like tedious luddites.

[CT]

Second email arrived and just downloaded both directly from there, it appears, with no problems.

The app on the other hand, despite reinstalling, gives me another “staging log in” page before I can access tickets. I’m already logged in but those details don’t work here with no option to do anything else. Very relieved to get the emails, otherwise this wouldn’t have worked.

As I told them, with my reasons, I’ll happily pay another £40 on top of spending £1500 for the plastic cards.

[Bad English]

No Ads. I have no issue with Google Wallet but the app and its interface /connection to the ticket section is unfit for purpose.