Season Tickets

[Dogtanian]

I think the gift pack is coming before Christmas rather than as a welcome pack.

[Clampy]

Yep, it does say in the letter that the welcome packs will be out later in the year.

[PeterWithe]

They didnt bother replying to my request that they review the decision not to grant a physical ticket, as my reason was I dont have a smart phone Im not sure how others with the same reason will fare.

[Lsvilla]

They didnt bother replying to my request that they review the decision not to grant a physical ticket, as my reason was I dont have a smart phone Im not sure how others with the same reason will fare.

I applied on behalf of the wife with the same reason and she's heard nothing either.

[Brend'Watkins]

Yep, it does say in the letter that the welcome packs will be out later in the year.

So it does. I only skim read the Benefits paragraph. I assume the packs will be geared around our 150th anniversary. Could be good.

[Gareth]

They’ve just put out a tweet saying they’ll be available in next 24 hours

[N'ZMAV]

piss up in a brewery

[chrisw1]

piss up in a brewery

Fortunately, the game isn't until Saturday.

[martin o`who??]

They didnt bother replying to my request that they review the decision not to grant a physical ticket, as my reason was I dont have a smart phone Im not sure how others with the same reason will fare.

"Grant" - and therein lies the problem - they forget who pays their wages and think they can impose draconian (and it is exactly that if you dont have a nice shiny new phone etc) new conditions that are causing all sorts of grief to the paying supporters who actually go to the games as opposed to buying a TV package who are increasingly treated as an afterthought and a liability - and not just in football either.

[London Villan]

I can see the phone lines being busy over the next couple of days. My dad - 78 - no smart phone, applied for a physical ticket but hasn't had anything yet.

[Risso]

They didnt bother replying to my request that they review the decision not to grant a physical ticket, as my reason was I dont have a smart phone Im not sure how others with the same reason will fare.

"Grant" - and therein lies the problem - they forget who pays their wages and think they can impose draconian (and it is exactly that if you dont have a nice shiny new phone etc) new conditions that are causing all sorts of grief to the paying supporters who actually go to the games as opposed to buying a TV package are increasingly treated as an afterthought and a liability.

It's just a shit idea. Some random person deciding if in their benevolent wisdom they'll let you have a physical ticket or not.

[Gareth]

I cant see any possible way they can reject a request from someone with no smartphone

[Risso]

The email I had on the 14 Aug said a link for the tickets would be sent out within 7 days, so that's up to tomorrow.

[sid1964]

I applied via the form for a physical season ticket - did not have a reply, so last week contacted the club via email and then had to give a reason why I needed a card for a season ticket

[PeterWithe]

I can see the phone lines being busy over the next couple of days. My dad - 78 - no smart phone, applied for a physical ticket but hasn't had anything yet.

Aye, and I'd further guess that rather than try and sort out lots of individual issues, they will just email everyone a ticket to print out. Which is what I wanted over a week ago and was told I couldn't have.