Season Tickets

[chrisw1]

Tbf, I have never used the app to download a ticket to my phone.  On the few occasions it was necessary last season I just used the e-mail.

[Towser]

Our physical season tickets have arrive this morning, what a palava, first I was rejected, then I contacted them and they relented and said we could have them for £20 each, then I had a email saying we could have them no charge, then a further email to say £20 each, I then contacted them and said, make your mind up can we have them or not and do we have to pay or not, they then said they would be posted early this week at not charge so there we are

[sid1964]

My physical season ticket has arrived this morning - letter states that instructions for downloading the season ticket on your mobile wallet will be sent to your email address

Also reading the letter, it does seem as though this will be the last season that you will be able to get a physical season ticket

[frank black]

Tbf, I have never used the app to download a ticket to my phone.  On the few occasions it was necessary last season I just used the e-mail.

It’s straight forward (when it works 😂)

[frank black]

Latest update

Season Ticket Holders are advised that you will receive a link via email for your digital season ticket to add it to an Apple or Google wallet in due course. 

[Nev]

"Due course"

[amfy]

In my app it is still showing my old seat number and not allowing me to download it to my Apple wallet.

[frank]

I tried phoning the ticket office this morning and was cut off after several minutes in the queue

[Dogtanian]

In my app it is still showing my old seat number and not allowing me to download it to my Apple wallet.

It's probably still last year's expired ticket.

[martin o`who??]

Two games booked so far as a claret member - two absolute farces resulting in phone calls, emails the lot. I used to work with computers etc 24/7 so i'd like to think i'm fairly clued up - this new system is a total fucking shambles.
Can i please go back to being a fan rather than a customer....

[martin o`who??]

Tbf, I have never used the app to download a ticket to my phone.  On the few occasions it was necessary last season I just used the e-mail.

that facility is now gone, you cant print them either. And whatever you do, make sure you download ON THE DEVICE YOU INTEND TO USE ON THE DAY because once downloaded you cant transfer or print  it. - shockingly poor system. They really need to warn people in the body of the email of the limitations of this farcical bag of shite.

[PeterWithe]

So it looks like my ST card is in the Villa app awaiting download to the Apple Wallet, question, as I will also have the Villa app on an old phone can I download the ST to the wallet on that phone as well, so its on 2x?

I ask as Id like it on the old phone if you can only put it on one.

[martin o`who??]

So it looks like my ST card is in the Villa app awaiting download to the Apple Wallet, question, as I will also have the Villa app on an old phone can I download the ST to the wallet on that phone as well, so its on 2x?

I ask as Id like it on the old phone if you can only put it on one.

i'm not sure if you can download this apple wallet thing onto multiple devices and if so, will a document in it be accesible on all the devices - like i said, this isnt a happy time to be a paying supporter - fuck us, what do we count for, how dare we think we're important.

[PeterWithe]

My bank and credit cards are on multiple phones, does the ST work on different tech then?

Agree with the thrust of the rest of the post. Hand over your money plebs, and dont expect too much in the way of anything, unless you are prepared to pay more.

[London Villan]

Other clubs must do this. How does it work elsewhere?