Having felt like I was banging my head off a wall for a couple of weeks, I got a call from lovely Anthony in the accessibilty team today who has really done his best to sort us out. Our seats still aren’t as good as what we had, but they do now meet our accessibilty needs and we were given choices.I mentioned that we would miss the bloke who has sat next to us for a long time, and he even advised that he can relocate with us if he wants, and has left that option open for us while I get in touch with him! So we are not only sorted, but Anthony has restored our faith that someone at the club cares. Which is a great outcome!
Quote from: amfy on June 12, 2024, 05:59:14 PMHaving felt like I was banging my head off a wall for a couple of weeks, I got a call from lovely Anthony in the accessibilty team today who has really done his best to sort us out. Our seats still aren’t as good as what we had, but they do now meet our accessibilty needs and we were given choices.I mentioned that we would miss the bloke who has sat next to us for a long time, and he even advised that he can relocate with us if he wants, and has left that option open for us while I get in touch with him! So we are not only sorted, but Anthony has restored our faith that someone at the club cares. Which is a great outcome!Anthony is brilliant. He's helped me with wheelchair tickets for Top Cat on a number of occasions.
Quote from: Sister of Top Cat on June 13, 2024, 12:30:08 PMQuote from: amfy on June 12, 2024, 05:59:14 PMHaving felt like I was banging my head off a wall for a couple of weeks, I got a call from lovely Anthony in the accessibilty team today who has really done his best to sort us out. Our seats still aren’t as good as what we had, but they do now meet our accessibilty needs and we were given choices.I mentioned that we would miss the bloke who has sat next to us for a long time, and he even advised that he can relocate with us if he wants, and has left that option open for us while I get in touch with him! So we are not only sorted, but Anthony has restored our faith that someone at the club cares. Which is a great outcome!Anthony is brilliant. He's helped me with wheelchair tickets for Top Cat on a number of occasions.I’m glad to hear that but not surprised! I sent some positive feedback to Lee Preece about him and both he and Lee have got back to me with thank yous for that.
Terrace View and Cells appeara to have sold/be selling pretty reasonably. The Lower Grounds tickets though don't appear to have sold well at all.
Quote from: Ads on June 14, 2024, 02:11:24 PMTerrace View and Cells appeara to have sold/be selling pretty reasonably. The Lower Grounds tickets though don't appear to have sold well at all.It's not a big surprise re Lower Grounds, I can't imagine many people want to eat and drink all you want every single game. Strikes me as that's a more attractive offer for an occasional blowout.
Trying to renew my mates ST and the bloody site crashed (as per usual) and when I try a different browser it won't let me go ahead as it says he already has his ticket allocated now, presumably because it's stuck in my basket somewhere. Can't phone the ticket office as it's closed today and tomorrow and the deadline is tomorrow at midnight, great! Hoping it will expire from the basket in a set time?
Quote from: wozwebs on June 22, 2024, 11:42:15 AMTrying to renew my mates ST and the bloody site crashed (as per usual) and when I try a different browser it won't let me go ahead as it says he already has his ticket allocated now, presumably because it's stuck in my basket somewhere. Can't phone the ticket office as it's closed today and tomorrow and the deadline is tomorrow at midnight, great! Hoping it will expire from the basket in a set time?You need to get the Internet turned off and on again to sort that mate.
Relocation day tomorrow?!Does anybody know if the ticket office will be open And will the online seat plan be live with seat availability ?