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Author Topic: Memberships  (Read 1640 times)

Offline Pat Mustard

  • Member
  • Posts: 928
Memberships
« on: July 20, 2022, 09:47:35 AM »
Is anyone else having problems renewing memberships this year?  Trying to do two currently, haven't been able to for a few weeks now.  I thought they may be set to auto-renew (as usual nothing is especially clear via the website), but they have now expired and try as I might I can't get them to renew.  All of the details are there and I get to the end of the process, but then just get an error message and kicked out.

I've tried contacting the club about it and they originally intimated this isn't something anyone else has reported, but I don't see how it can be a one-off problem as I've tried doing it now on various devices and at different times.

Offline Drummond

  • Member
  • *
  • Posts: 33126
  • Location: Everywhere, and nowhere.
  • GM : 11.10.2025
Re: Memberships
« Reply #1 on: July 20, 2022, 10:05:59 AM »
Mine auto-renewed with no apparent issue.

Offline Flamingo Lane

  • Member
  • Posts: 6229
Re: Memberships
« Reply #2 on: July 20, 2022, 10:33:27 AM »
Mine auto renewed on 15 July but was not reactivated until more than three days later, meaning I effectively ceased to be a member during that period of time, and so was not sent the link to buy Bruce Springsteen concert tickets.

Offline Chico Hamilton III

  • Member
  • Posts: 19658
  • Location: South London
Re: Memberships
« Reply #3 on: July 20, 2022, 11:08:59 AM »
The membership renewal invitation email still has a picture of Dean Smith on it

Offline AlexAlexCropley

  • Member
  • Posts: 11624
  • Location: DY9
Re: Memberships
« Reply #4 on: July 20, 2022, 12:04:34 PM »
What is the point of "Claret Light"? Is it a low-cal wine?

Offline pauliewalnuts

  • Member
  • Posts: 74824
  • GM : 28.08.2025
Re: Memberships
« Reply #5 on: September 02, 2025, 07:29:28 PM »
Big up to the club for once more making simple things tougher.

Email - your membership will not auto renew, you need to enter new payment details (as they now process them directly).

You can do that by clicking HERE.

Only you can't, because that takes you to a page where you update your name and address, but not your payment details.

Also - cost of membership £50. Which become £52.95 when you check out, with no explanation of the no doubt utterly spurious surcharge added on.

Honestly, this shit should be simple.

Offline Sdwbvf

  • Member
  • Posts: 347
Re: Memberships
« Reply #6 on: September 02, 2025, 07:40:05 PM »
Postage for the welcome pack. What's in the welcome pack this year? Has anyone got one?

Offline Flamingo Lane

  • Member
  • Posts: 6229
Re: Memberships
« Reply #7 on: September 02, 2025, 09:42:09 PM »
I've not had the welcome pack. It's only been 7 weeks though since I renewed.

Offline pauliewalnuts

  • Member
  • Posts: 74824
  • GM : 28.08.2025
Re: Memberships
« Reply #8 on: September 02, 2025, 09:42:58 PM »
Postage for the welcome pack. What's in the welcome pack this year? Has anyone got one?

Donyell Malen.

Offline Legion

  • Moderator
  • Member
  • *
  • Posts: 59553
  • Age: 54
  • Location: With my son
  • Oh, it must be! And it is! Villa in the lead!
    • Personal Education Services
  • GM : 05.04.2019
Re: Memberships
« Reply #9 on: September 02, 2025, 10:29:36 PM »
Mine auto renewed on 15 July but was not reactivated until more than three days later, meaning I effectively ceased to be a member during that period of time, and so was not sent the link to buy Bruce Springsteen concert tickets.

Lucky escape there.

Offline selly park trinity

  • Member
  • Posts: 470
  • Location: Selly Park
  • GM : Jan, 2014
Re: Memberships
« Reply #10 on: September 02, 2025, 10:43:56 PM »
I noticed a few days ago my membership hasn’t auto renewed and it won’t let me renew either.  Also didn’t get my goodies last year and neither did my wife or son.

Thanks for reminding me to get it sorted!

 


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