They seem to have just turned the phones off altogether now.
We have 3 season tickets, one of which has always been shared between my daughter and my nephew.However it's in his name, and now you have to load a photo etc. Is the photo check going to be significant next season? It certainly was not checked when I went to the Chelsea game despite all the emphasis from the club which was also confirmed when I rang the ticket office. There must be lots of fans in a similar boat who share tickets, whether for financial or personal reasons. We are all getting new season ticket cards for next season but I guess they won't have the photo on them, so is this going to be relevant? Any information would be much appreciated. I know at Liverpool, season ticket holders can assign up to 20 other registered fans to their ticket for games which is great customer service.
I’ve still not had any email asking me to renew.I received the automated response to my email query, but nothing since.
Quote from: UK Redsox on June 06, 2021, 12:25:42 PMI’ve still not had any email asking me to renew.I received the automated response to my email query, but nothing since.Why do you need the e-mail? Just log on and renew if you want to.
Quote from: UK Redsox on June 06, 2021, 12:25:42 PMI’ve still not had any email asking me to renew.I received the automated response to my email query, but nothing since.When did you email them? Automated response says they will reply within three working days and they replied to my query on the third day.