League Cup Quarter-Final - Liverpool at home

[KKAVFC]

I wonder if Claret Club members who paid the £30 will get a refund as I've had no such e-mail ?

[PeterWithesShin]

I wonder if Claret Club members who paid the £30 will get a refund as I've had no such e-mail ?

ST holders only. It's a 72 hour window to buy a ticket for £20 if they haven't already, if they already have they get a £10 concourse voucher to be used at any home game this season.

[BlackCountryVilla]

To be honest I would rather have the £10 refunded as I don't really want to spend it at the ground. As far as I can see I have lost out for getting my ticket early and paying up front. Those who decided not to go for whatever reason have a better deal!

[cdbearsfan]

Yeah, a refund would have been better. Or at least the option to use it against the ticket price for the home leg if we get through. Ah well.

[QuintonVilla]

Good gesture but a week or two too late and I can't see it having a big impact on the crowd size. They should have done this when they realised hardly any season ticket holders bought their seat.

[Skerra]

Problem is I paid £33 as a season ticket holder, for my seat. So still £3 worse off than if I had not claimed my seat too early. Hopefully, they will learn from their mistake but won’t hold my breath!!

[BlackCountryVilla]

Problem is I paid £33 as a season ticket holder, for my seat. So still £3 worse off than if I had not claimed my seat too early. Hopefully, they will learn from their mistake but won’t hold my breath!!

Exactly. The club have made a huge mistake with the pricing of this match and even with this "gesture" I am still out of pocket. Even the £10 I am getting back still has to be spent at the ground so they are not really giving me anything.
In the 30+ years I have had a season ticket I have not missed a home cup tie and I feel a bit cheated!

[andyh]

If I  buy something for £4 with my £10 voucher, I doubt I  will get any change in either cash or vouchers.
It’ll be use £10 or lose the difference.

Massive mistake by the club.

[GarTomas]

I’d expect them to load the £10 onto my card as Villa Cash to spend as I see fit.

[FrankyH]

Is every season ticket holder getting £10 voucher. I got a £30 ticket as soon as the window opened.

[Pete3206]

Good gesture but a week or two too late and I can't see it having a big impact on the crowd size. They should have done this when they realised hardly any season ticket holders bought their seat.

Agree with this. Also, the admin cost for printing vouchers and posting. Wouldn't it have been easier to put the £10 cash on everyone's season card?

[CJ]

I’d expect them to load the £10 onto my card as Villa Cash to spend as I see fit.

That would have been the sensible thing to do, but it definitely states a concourse catering refreshment voucher. Like others, I never buy any refreshments on the concourse and don't plan to. The club really dropped a bollock with this.

[CJ]

Just to round off the evening looks like the M5 link from the M6 will be closed at 10:00

[PeterWithesShin]

Anyone getting a voucher is getting something free, just enjoy a couple of free drinks or some food on the club that you weren't expecting to get when you bought the ticket.

[BlackCountryVilla]

Except that they aren't free drinks or food because I have paid up front for them.
If I am getting a partial refund it should be up to me how and where I spend it!