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Author Topic: League Cup Quarter-Final - Liverpool at home  (Read 51187 times)

Offline KKAVFC

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #435 on: December 13, 2019, 06:52:18 PM »
I wonder if Claret Club members who paid the £30 will get a refund as I've had no such e-mail ?

Offline PeterWithesShin

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #436 on: December 13, 2019, 06:56:17 PM »
I wonder if Claret Club members who paid the £30 will get a refund as I've had no such e-mail ?

ST holders only. It's a 72 hour window to buy a ticket for £20 if they haven't already, if they already have they get a £10 concourse voucher to be used at any home game this season.

Offline BlackCountryVilla

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #437 on: December 13, 2019, 06:58:06 PM »
To be honest I would rather have the £10 refunded as I don't really want to spend it at the ground. As far as I can see I have lost out for getting my ticket early and paying up front. Those who decided not to go for whatever reason have a better deal!

Offline cdbullyweefan

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #438 on: December 13, 2019, 07:04:16 PM »
Yeah, a refund would have been better. Or at least the option to use it against the ticket price for the home leg if we get through. Ah well.

Offline QuintonVilla

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #439 on: December 13, 2019, 07:44:21 PM »
Good gesture but a week or two too late and I can't see it having a big impact on the crowd size. They should have done this when they realised hardly any season ticket holders bought their seat.

Offline Skerra

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #440 on: December 13, 2019, 08:16:33 PM »
Problem is I paid £33 as a season ticket holder, for my seat. So still £3 worse off than if I had not claimed my seat too early. Hopefully, they will learn from their mistake but wonít hold my breath!!

Offline BlackCountryVilla

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #441 on: December 13, 2019, 11:04:45 PM »
Problem is I paid £33 as a season ticket holder, for my seat. So still £3 worse off than if I had not claimed my seat too early. Hopefully, they will learn from their mistake but wonít hold my breath!!
Exactly. The club have made a huge mistake with the pricing of this match and even with this "gesture" I am still out of pocket. Even the £10 I am getting back still has to be spent at the ground so they are not really giving me anything.
In the 30+ years I have had a season ticket I have not missed a home cup tie and I feel a bit cheated!

Online andyh

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #442 on: December 14, 2019, 10:07:58 AM »
If I  buy something for £4 with my £10 voucher, I doubt I  will get any change in either cash or vouchers.
Itíll be use £10 or lose the difference.

Massive mistake by the club.

Offline GarTomas

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #443 on: December 14, 2019, 10:16:26 AM »
Iíd expect them to load the £10 onto my card as Villa Cash to spend as I see fit.

Offline FrankyH

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #444 on: December 14, 2019, 10:44:33 AM »
Is every season ticket holder getting £10 voucher. I got a £30 ticket as soon as the window opened.

Offline Pete3206

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #445 on: December 14, 2019, 11:41:23 AM »
Good gesture but a week or two too late and I can't see it having a big impact on the crowd size. They should have done this when they realised hardly any season ticket holders bought their seat.

Agree with this. Also, the admin cost for printing vouchers and posting. Wouldn't it have been easier to put the £10 cash on everyone's season card?

Offline CJ

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #446 on: December 14, 2019, 12:53:44 PM »
Iíd expect them to load the £10 onto my card as Villa Cash to spend as I see fit.

That would have been the sensible thing to do, but it definitely states a concourse catering refreshment voucher. Like others, I never buy any refreshments on the concourse and don't plan to. The club really dropped a bollock with this.

Offline CJ

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #447 on: December 14, 2019, 01:40:52 PM »
Just to round off the evening looks like the M5 link from the M6 will be closed at 10:00

Offline PeterWithesShin

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #448 on: December 14, 2019, 02:03:42 PM »
Anyone getting a voucher is getting something free, just enjoy a couple of free drinks or some food on the club that you weren't expecting to get when you bought the ticket.

Offline BlackCountryVilla

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Re: League Cup Quarter-Final - Liverpool at home
« Reply #449 on: December 14, 2019, 02:09:00 PM »
Except that they aren't free drinks or food because I have paid up front for them.
If I am getting a partial refund it should be up to me how and where I spend it!

 


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