Seems a bit strange that they've put the family section in the lower tier right behind the goal. This has been where everyone has stood up and the majority of the atmosphere has come from on our previous visits. The gradient of that area means that if people are stood up the kids won't be able to see, it would have been far better suited in the upper tier. Or better still, don't have a family section and just let everyone choose where they want to sit. Almost as bad as Derby having designated singing blocks.
All 5+ and 3+ will get a ticket no problem. Won’t go further down.
Quote from: PeterWithe on May 17, 2019, 07:45:14 AMI’m a long standing ST holder but had to wait an extra day until my kid became eligible through the Villa Cub scheme, bit surprised that at 3 o’clock there were plenty of seats together in the family section and at 5.05 when I go to the head of the queue, there were none available at all together. Which appears daft as the criteria was that any adult had to be accompanying a child, who wouldn’t be able to sit with them.Other than that it was painless and quick, despite me having to buy in the upper tier which I didn’t want.If you don’t know your log in details I’d request a reminder now, I asked via the website yesterday and still havent had a password reset link come through. I did it via my customer ref number in the end. How did it work through your ref number instead of log in details?I am interested as I have saved my details on my work laptop and it automatically gets me in when I use it. But if I try on my phone or ipad I fail. I have requested a new password reset a couple of times this season (caused me a big panic before last May at Wembley) and the link has never arrived. Basically I am relying on my work laptop.Cheers for your help Jason.
I’m a long standing ST holder but had to wait an extra day until my kid became eligible through the Villa Cub scheme, bit surprised that at 3 o’clock there were plenty of seats together in the family section and at 5.05 when I go to the head of the queue, there were none available at all together. Which appears daft as the criteria was that any adult had to be accompanying a child, who wouldn’t be able to sit with them.Other than that it was painless and quick, despite me having to buy in the upper tier which I didn’t want.If you don’t know your log in details I’d request a reminder now, I asked via the website yesterday and still havent had a password reset link come through. I did it via my customer ref number in the end.
Quote from: The_ads on May 17, 2019, 06:45:45 PMAll 5+ and 3+ will get a ticket no problem. Won’t go further down. How do you know that ?
Quote from: Pat McMahon on May 17, 2019, 04:15:51 PMQuote from: PeterWithe on May 17, 2019, 07:45:14 AMI’m a long standing ST holder but had to wait an extra day until my kid became eligible through the Villa Cub scheme, bit surprised that at 3 o’clock there were plenty of seats together in the family section and at 5.05 when I go to the head of the queue, there were none available at all together. Which appears daft as the criteria was that any adult had to be accompanying a child, who wouldn’t be able to sit with them.Other than that it was painless and quick, despite me having to buy in the upper tier which I didn’t want.If you don’t know your log in details I’d request a reminder now, I asked via the website yesterday and still havent had a password reset link come through. I did it via my customer ref number in the end. How did it work through your ref number instead of log in details?I am interested as I have saved my details on my work laptop and it automatically gets me in when I use it. But if I try on my phone or ipad I fail. I have requested a new password reset a couple of times this season (caused me a big panic before last May at Wembley) and the link has never arrived. Basically I am relying on my work laptop.Cheers for your help Jason.Hello mate, hope you and yours are well.I still haven’t had my ‘forgot password’ link through after 2 days, I have however had my notification of booking through to that same email address which makes me think that they have me down as my customer ref number but my email addy is another section of my profile and so it’s not syncing.I think I went into the normal www.avfc.co.uk site using my customer ref as my email addy\username and then navigated through to the ticket sales section.Hope that makes some sense?
Quote from: The_ads on May 17, 2019, 06:45:45 PMAll 5+ and 3+ will get a ticket no problem. Won’t go further down. Ads can you confirm if that is direct from club or (near to my) judgement ?
Quote from: PeterWithe on May 17, 2019, 07:42:55 PMQuote from: Pat McMahon on May 17, 2019, 04:15:51 PMQuote from: PeterWithe on May 17, 2019, 07:45:14 AMI’m a long standing ST holder but had to wait an extra day until my kid became eligible through the Villa Cub scheme, bit surprised that at 3 o’clock there were plenty of seats together in the family section and at 5.05 when I go to the head of the queue, there were none available at all together. Which appears daft as the criteria was that any adult had to be accompanying a child, who wouldn’t be able to sit with them.Other than that it was painless and quick, despite me having to buy in the upper tier which I didn’t want.If you don’t know your log in details I’d request a reminder now, I asked via the website yesterday and still havent had a password reset link come through. I did it via my customer ref number in the end. How did it work through your ref number instead of log in details?I am interested as I have saved my details on my work laptop and it automatically gets me in when I use it. But if I try on my phone or ipad I fail. I have requested a new password reset a couple of times this season (caused me a big panic before last May at Wembley) and the link has never arrived. Basically I am relying on my work laptop.Cheers for your help Jason.Hello mate, hope you and yours are well.I still haven’t had my ‘forgot password’ link through after 2 days, I have however had my notification of booking through to that same email address which makes me think that they have me down as my customer ref number but my email addy is another section of my profile and so it’s not syncing.I think I went into the normal www.avfc.co.uk site using my customer ref as my email addy\username and then navigated through to the ticket sales section.Hope that makes some sense?Cheers for your reply Jason.I’ll let you know tomorrow night if I’ve successfully navigated the ticketing or not!