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Author Topic: Season tickets 17/18  (Read 33527 times)

Offline cdbearsfan

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Re: Season tickets 17/18
« Reply #135 on: April 03, 2017, 09:36:58 PM »
I phoned on Saturday morning and got everything sorted in five minutes.  They couldn't have been more helpful. They also confirmed that 2016-17 season ticket holders will get our first home cup game free as we didn't get one this year.

Online Brend'Watkins

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Re: Season tickets 17/18
« Reply #136 on: April 03, 2017, 10:27:38 PM »
Renewed mine earlier today. Very long wait on the phone too. The process was quick enough but and it's a big but that bugs me, the charge for using a card to pay for the transaction. It's not the amount they charge it's the principle and no, everyone doesent charge an admin fee now. I requested that my thoughts were passed on to all concerned.

Offline Des Little

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Re: Season tickets 17/18
« Reply #137 on: April 03, 2017, 10:59:51 PM »
Unless I've missed something, this glitch that forces you to call to redeem Villa cash rather than be able to do it online is all very dated to say the least. People don't have time to sit on hold for ages just to pay a bill.

Offline cdbearsfan

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Re: Season tickets 17/18
« Reply #138 on: April 04, 2017, 12:50:47 AM »
I don't think I had to pay for using a card. £840 for two, less £12 Villa Cash = £828.

Offline UK Redsox

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Re: Season tickets 17/18
« Reply #139 on: April 04, 2017, 08:29:31 AM »
Renewed mine earlier today. Very long wait on the phone too. The process was quick enough but and it's a big but that bugs me, the charge for using a card to pay for the transaction. It's not the amount they charge it's the principle and no, everyone doesent charge an admin fee now. I requested that my thoughts were passed on to all concerned.

I paid by card and wasn't charged any extra fee

Online amfy

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Re: Season tickets 17/18
« Reply #140 on: April 04, 2017, 08:37:09 AM »
Renewed mine earlier today. Very long wait on the phone too. The process was quick enough but and it's a big but that bugs me, the charge for using a card to pay for the transaction. It's not the amount they charge it's the principle and no, everyone doesent charge an admin fee now. I requested that my thoughts were passed on to all concerned.

I paid by card and wasn't charged any extra fee

Nor me - I am pretty sure there's not supposed to be a charge on season tickets.

Online Nunkin1965

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Re: Season tickets 17/18
« Reply #141 on: April 04, 2017, 08:55:18 AM »
Renewed mine at the weekend. No problems. Had one ever since the Dr Jo season. Is there no cure for my addiction?

Online Brend'Watkins

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Re: Season tickets 17/18
« Reply #142 on: April 04, 2017, 09:00:44 AM »
Renewed mine earlier today. Very long wait on the phone too. The process was quick enough but and it's a big but that bugs me, the charge for using a card to pay for the transaction. It's not the amount they charge it's the principle and no, everyone doesent charge an admin fee now. I requested that my thoughts were passed on to all concerned.

I paid by card and wasn't charged any extra fee

Nor me - I am pretty sure there's not supposed to be a charge on season tickets.

I did question it. The only way you don't get charged an admin fee is by paying cash I was informed. I kind of understand it for a credit card but a debit card? Check your statement and see if there's a £2 admin fee.

Offline Marlon From Bearwood

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  • Location: Knowle, not Bearwood.
Re: Season tickets 17/18
« Reply #143 on: April 04, 2017, 12:13:35 PM »
I've renewed and also bought my 8 year old his first ST. Poor kid.

Online amfy

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Re: Season tickets 17/18
« Reply #144 on: April 04, 2017, 12:42:27 PM »
I have - I was charged £419.44 - which was £420 with my 56p of Villa cash taken off!

Offline Holte L2

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Re: Season tickets 17/18
« Reply #145 on: April 04, 2017, 01:06:56 PM »
Renewed mine at the weekend. No problems. Had one ever since the Dr Jo season. Is there no cure for my addiction?

I'm right behind you. Had one since Big Ron's return. I'm 32 now.

Offline wittonwarrior

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  • Age: 65
  • Location: Knotty Ash (really)
Re: Season tickets 17/18
« Reply #146 on: April 04, 2017, 01:20:27 PM »
My first season ticket was for 76-77 just £10 which was an initiative all wm clubs followed for juniors

Offline Five Villa Tattoos

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  • Location: A Tammy in Ashford
Re: Season tickets 17/18
« Reply #147 on: April 04, 2017, 04:53:10 PM »
Would love to renew mine but no one is answering the phones. Been on hold for 45 minutes.
Surely a dedicated season ticket renewal line can't be too much to ask for?

Offline Five Villa Tattoos

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  • Posts: 279
  • Location: A Tammy in Ashford
Re: Season tickets 17/18
« Reply #148 on: April 04, 2017, 05:01:12 PM »
Would love to renew mine but no one is answering the phones. Been on hold for 45 minutes.
Surely a dedicated season ticket renewal line can't be too much to ask for?
Whilst waiting,still, just thought they could also have a "Blues game only line" as I suspect that is what is clogging up the lines. That way you those fans can be tested on their dedication to going by waiting on the phone listening to the worst music of all time.😡

Online London Villan

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Re: Season tickets 17/18
« Reply #149 on: April 05, 2017, 01:05:55 PM »
20 minutes on hold now... just to redeem my Villa Cash!

 


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