Renewed mine earlier today. Very long wait on the phone too. The process was quick enough but and it's a big but that bugs me, the charge for using a card to pay for the transaction. It's not the amount they charge it's the principle and no, everyone doesent charge an admin fee now. I requested that my thoughts were passed on to all concerned.
Quote from: Bren'd on April 03, 2017, 10:27:38 PMRenewed mine earlier today. Very long wait on the phone too. The process was quick enough but and it's a big but that bugs me, the charge for using a card to pay for the transaction. It's not the amount they charge it's the principle and no, everyone doesent charge an admin fee now. I requested that my thoughts were passed on to all concerned.I paid by card and wasn't charged any extra fee
Quote from: UK Redsox on April 04, 2017, 08:29:31 AMQuote from: Bren'd on April 03, 2017, 10:27:38 PMRenewed mine earlier today. Very long wait on the phone too. The process was quick enough but and it's a big but that bugs me, the charge for using a card to pay for the transaction. It's not the amount they charge it's the principle and no, everyone doesent charge an admin fee now. I requested that my thoughts were passed on to all concerned.I paid by card and wasn't charged any extra feeNor me - I am pretty sure there's not supposed to be a charge on season tickets.
Renewed mine at the weekend. No problems. Had one ever since the Dr Jo season. Is there no cure for my addiction?
Would love to renew mine but no one is answering the phones. Been on hold for 45 minutes.Surely a dedicated season ticket renewal line can't be too much to ask for?