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Author Topic: iPad login issues  (Read 5605 times)

Offline Jon Crofts

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iPad login issues
« on: November 11, 2015, 01:22:20 PM »
No matter what I do, I cannot login from my iPad.

I've changed password via Windows laptop and then tried with iPad and I get

An Error Has Occured

Sorry, but you've reached your login attempts threshold.  Please wait 30 seconds and try again later.


I do and still no joy.  Dave Shelley has the same issue, see thread in Technical Support.

Offline Bad English

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Re: iPad login issues
« Reply #1 on: November 11, 2015, 02:20:55 PM »
Try Android. Use Firefox. Get a Mac.

Offline martin@ardenley

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Re: iPad login issues
« Reply #2 on: November 12, 2015, 11:30:02 AM »
As far as l can determine there are no problems with the software that would cause this.

There were some reports of problems with IOS7 and IOS7.1 but l believe updates had eradicated these.

The only other references were to being automatically 'logged out' but this is due to the settings on your devices.

I will continue to investigate.

Offline Jon Crofts

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Re: iPad login issues
« Reply #3 on: November 13, 2015, 07:51:02 AM »
Can't access from any iOS or OSX device now only work Windows machine.
Won't let me change password.
Says my session has timed out when I try and do a password reset from an iOS or OSX device.

Offline Jon Crofts

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Re: iPad login issues
« Reply #4 on: November 13, 2015, 10:06:30 AM »
Sorted Martin, problem was in my Keychain in iCloud.  Thanks.

Offline amfy

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Re: iPad login issues
« Reply #5 on: December 20, 2015, 11:47:55 AM »
My iPad is logging me out every time I leave the page, despite me being logged in forever. Any ideas?

Offline Louzie0

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Re: iPad login issues
« Reply #6 on: December 31, 2015, 01:33:38 AM »
I thought that was normal.
Constantly re- logging in on iPad!

If it isn't, I am also interested!

Offline Jon Crofts

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Re: iPad login issues
« Reply #7 on: January 05, 2016, 05:29:11 PM »
Mine's done it again as did my MacBook.

Says my session has timed out when I try and do a password reset from an iOS or OSX device

Fixed on MacBook by logging out, clearing history & restarting browser, same on iPad via settings and was able to login again 'forever' 

 


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