Absolutely superb. Went down today to get a number of items from various places in the ground. The staff in the shop, the ticket office and at reception were exemplary, especially the lady behind the desk in the main reception area who made my Grandson's day by giving him a number of Villa goodies whilst we were waiting. Top stuff.
Got to say I've never had anything but excellent service and helpful staff when buying from the club.
Quote from: Chipsticks on February 22, 2013, 06:13:54 PMGot to say I've never had anything but excellent service and helpful staff when buying from the club.Same here.
All great , but does anyone else miss this the days of the old ticket office, when the portly teenager (the spotty bum fluff moustacheoed one) would grunt "what do you want".Me neither.The club have customer service down to fine art-which should be applauded.