I've used them loads over the years and never had a problem. I didn't think they posted them when bought that close to a game.
Check your confirmation email as it will have the address you entered on it, could be you made a mistake? I did once when ordering from somewhere, which was pretty embarrassing cocking up my own address! The confirmation should also say if it's being posted or not. I've only once bought a ticket close to a game and it stated when I was ordering the ticket had to be collected from the Trinity Road ticket kiosk on the day. More often than not the Villa are superb at sorting out any problems.
Quote from: PeterWithesShin on February 21, 2015, 11:29:03 AMCheck your confirmation email as it will have the address you entered on it, could be you made a mistake? I did once when ordering from somewhere, which was pretty embarrassing cocking up my own address! The confirmation should also say if it's being posted or not. I've only once bought a ticket close to a game and it stated when I was ordering the ticket had to be collected from the Trinity Road ticket kiosk on the day. More often than not the Villa are superb at sorting out any problems.Yeah, I checked the address. It's correct on the confirmation of purchase email I got, but I never received an email confirming that they had been posted. You can't track your purchases unless you're signed up to viagogo either and I'd purchased mine as a guest, so that was out the window. The address issue came about, I think, because there is a letter after our flat number which was inputted after my purchase as "37" (according to Villa) instead "3F", so my ticket is with someone now. Hopefully an Albion fan.