Seems to me they are at least aware of, and concerned at, the discontent and dwindling attendances, and are also aware of the main cause - the "manager".
Quote from: ktvillan on April 12, 2012, 05:55:46 PMSeems to me they are at least aware of, and concerned at, the discontent and dwindling attendances, and are also aware of the main cause - the "manager".I think the marketing department will be concerned with the targets they need to hit, but the owner?Nope.
That's the worst thing about this whole situation for me, the nagging fear that no matter how bad we get or how much attendances reduce, Lerner either won't notice or won't care.
Also said that I may not renew as I always miss 3 games (£75 loss) due to my holidays in September and Skiing in March, he actually suggested that I didn't go skiing.
May I just say that when people get the phone calls that they dont take it out on the person calling from VP. The idea of maybe doing a 2/3 hour early evening shift phoning up Villa season ticket holders to see if they will renew would fill me with dread.