Away Tickets - What's the magic?

[frankmosswasmyuncle]

How about a system where the people who actually go to the game after getting a ticket off the away regulars bring the ticket stub to Villa Park ticket office and get the history banked on their ref?
Then the guys passing tickets don't accumulate bogus history and organically drop down the ranks. And the people who make the journey get rewarded.
The only floor in this obviously some people might buy tickets and not go to preserve their status.

There isn't a physical TO at VP anymore!
Bonkers!

[VillaTim]

How about a system where the people who actually go to the game after getting a ticket off the away regulars bring the ticket stub to Villa Park ticket office and get the history banked on their ref?
Then the guys passing tickets don't accumulate bogus history and organically drop down the ranks. And the people who make the journey get rewarded.
The only floor in this obviously some people might buy tickets and not go to preserve their status.

There isn't a physical TO at VP anymore!
Bonkers!

whats that space next to the club shop now then ? Or is this going to be the extended club shop (i think Heck mentioned an extension)

[claret+blue ed]

I think there should be more tickets available for ballots, particularly at the larger grounds. That gives more people an opportunity to go to a few away games.

I think corporate customers should be judged as normal fans are and have to build up and maintain a history like everybody else. I know a couple of people who hardly go to away games yet got tickets to european away games via corporate connections when I couldn't go to any because my mate couldn't do the first one.

As someone who genuinely goes to all the away games, you do sometimes feel a bit trapped that if you miss a game or so you may find yourself screwed. I'm lucky in that I don't have kids and have flexibility at work and disposable income, but some must really struggle to go to every one and I can see why it's tempting to cheat the system. The same if you're ill, you could be shooting yourself in the foot by handing your ticket back.

I'd like to see an amnesty where people with a full history can give up their place for a game every now and then and let others go instead. I'd also like to see more checks done on IDs where you have to collect your tickets at the ground.

They definitely should allow you to miss a game or 2 without being penalised

[Risso]

I think corporate customers should be judged as normal fans are and have to build up and maintain a history like everybody else. I know a couple of people who hardly go to away games yet got tickets to european away games via corporate connections when I couldn't go to any because my mate couldn't do the first one.

There are no special privileges in terms of away tickets for corporate clients any more, and they are treated exactly the same as everybody else in terms of booking history this season.  It was a bit easier in previous seasons, but not any more.

[frankmosswasmyuncle]

How about a system where the people who actually go to the game after getting a ticket off the away regulars bring the ticket stub to Villa Park ticket office and get the history banked on their ref?
Then the guys passing tickets don't accumulate bogus history and organically drop down the ranks. And the people who make the journey get rewarded.
The only floor in this obviously some people might buy tickets and not go to preserve their status.

There isn't a physical TO at VP anymore!
Bonkers!

whats that space next to the club shop now then ? Or is this going to be the extended club shop (i think Heck mentioned an extension)

Good question Tim!

The bit at the end is where you pick up your Pride Rewards, aka yet another drawstring bag.
Rumour has it that Mr Heck wants all TO operatives back "on site" but most not keen.
All "home" tickets at VP are now QR codes, sent via email etc, so no need for collection points, staff etc

Still bonkers!

[Dogtanian]

I think corporate customers should be judged as normal fans are and have to build up and maintain a history like everybody else. I know a couple of people who hardly go to away games yet got tickets to european away games via corporate connections when I couldn't go to any because my mate couldn't do the first one.

There are no special privileges in terms of away tickets for corporate clients any more, and they are treated exactly the same as everybody else in terms of booking history this season.  It was a bit easier in previous seasons, but not any more.

I thought they had a pot of tickets skimmed off the top? Wasn't there furore about it earlier in the season with regard to the terrace view or something?

[frankmosswasmyuncle]

I think corporate customers should be judged as normal fans are and have to build up and maintain a history like everybody else. I know a couple of people who hardly go to away games yet got tickets to european away games via corporate connections when I couldn't go to any because my mate couldn't do the first one.

There are no special privileges in terms of away tickets for corporate clients any more, and they are treated exactly the same as everybody else in terms of booking history this season.  It was a bit easier in previous seasons, but not any more.

This.

Our Coach steward explained this to us very clearly on our way to the Newcastle game.
Admit I was surprised but reassured that that is what the procedure is.

[VillaTim]

I think corporate customers should be judged as normal fans are and have to build up and maintain a history like everybody else. I know a couple of people who hardly go to away games yet got tickets to european away games via corporate connections when I couldn't go to any because my mate couldn't do the first one.

There are no special privileges in terms of away tickets for corporate clients any more, and they are treated exactly the same as everybody else in terms of booking history this season.  It was a bit easier in previous seasons, but not any more.

I thought they had a pot of tickets skimmed off the top? Wasn't there furore about it earlier in the season with regard to the terrace view or something?

i remember when they launched TV they alluded to members getting special access to away tickets

[claret+blue ed]

How about a system where the people who actually go to the game after getting a ticket off the away regulars bring the ticket stub to Villa Park ticket office and get the history banked on their ref?
Then the guys passing tickets don't accumulate bogus history and organically drop down the ranks. And the people who make the journey get rewarded.
The only floor in this obviously some people might buy tickets and not go to preserve their status.

There isn't a physical TO at VP anymore!
Bonkers!

whats that space next to the club shop now then ? Or is this going to be the extended club shop (i think Heck mentioned an extension)

Good question Tim!

The bit at the end is where you pick up your Pride Rewards, aka yet another drawstring bag.
Rumour has it that Mr Heck wants all TO operatives back "on site" but most not keen.
All "home" tickets at VP are now QR codes, sent via email etc, so no need for collection points, staff etc

Still bonkers!

The ticket office open on match day as I go in ask them to print off a physical ticket for my lad as he wants to keep them

[frankmosswasmyuncle]

How about a system where the people who actually go to the game after getting a ticket off the away regulars bring the ticket stub to Villa Park ticket office and get the history banked on their ref?
Then the guys passing tickets don't accumulate bogus history and organically drop down the ranks. And the people who make the journey get rewarded.
The only floor in this obviously some people might buy tickets and not go to preserve their status.

There isn't a physical TO at VP anymore!
Bonkers!

whats that space next to the club shop now then ? Or is this going to be the extended club shop (i think Heck mentioned an extension)

Good question Tim!

The bit at the end is where you pick up your Pride Rewards, aka yet another drawstring bag.
Rumour has it that Mr Heck wants all TO operatives back "on site" but most not keen.
All "home" tickets at VP are now QR codes, sent via email etc, so no need for collection points, staff etc

Still bonkers!

The ticket office open on match day as I go in ask them to print off a physical ticket for my lad as he wants to keep them

That makes more sense C+B!
Thanks for that.
I just know that there is no physical TO at other times though Heck wants it back in place.

[frankmosswasmyuncle]

I think corporate customers should be judged as normal fans are and have to build up and maintain a history like everybody else. I know a couple of people who hardly go to away games yet got tickets to european away games via corporate connections when I couldn't go to any because my mate couldn't do the first one.

There are no special privileges in terms of away tickets for corporate clients any more, and they are treated exactly the same as everybody else in terms of booking history this season.  It was a bit easier in previous seasons, but not any more.

I thought they had a pot of tickets skimmed off the top? Wasn't there furore about it earlier in the season with regard to the terrace view or something?

We were told that "corporate" had 10% of the allocation but were subject to the same eligibility rules as us plebs...any remaining tickets went back into the pot.

[Risso]

I think corporate customers should be judged as normal fans are and have to build up and maintain a history like everybody else. I know a couple of people who hardly go to away games yet got tickets to european away games via corporate connections when I couldn't go to any because my mate couldn't do the first one.

There are no special privileges in terms of away tickets for corporate clients any more, and they are treated exactly the same as everybody else in terms of booking history this season.  It was a bit easier in previous seasons, but not any more.

I thought they had a pot of tickets skimmed off the top? Wasn't there furore about it earlier in the season with regard to the terrace view or something?

I don't know what they're doing with TV, but I know that "proper" corporate don't get any special privileges, which is how it should be.  And if they're not prioritising people who have paid thousands for their corporate packages and boxes, I'm pretty sure they're not for people who buy the odd top up GA+ package.

[Dogtanian]

I don't know what they're doing with TV, but I know that "proper" corporate don't get any special privileges, which is how it should be.  And if they're not prioritising people who have paid thousands for their corporate packages and boxes, I'm pretty sure they're not for people who buy the odd top up GA+ package.

We'll, I'm going on a mission to spot all the tiaras and diamond cufflinks at Bramall Lane, I'll see what's wot.

[rougegorge]

I think corporate customers should be judged as normal fans are and have to build up and maintain a history like everybody else. I know a couple of people who hardly go to away games yet got tickets to european away games via corporate connections when I couldn't go to any because my mate couldn't do the first one.

There are no special privileges in terms of away tickets for corporate clients any more, and they are treated exactly the same as everybody else in terms of booking history this season.  It was a bit easier in previous seasons, but not any more.

I thought they had a pot of tickets skimmed off the top? Wasn't there furore about it earlier in the season with regard to the terrace view or something?

I don't know what they're doing with TV, but I know that "proper" corporate don't get any special privileges, which is how it should be.  And if they're not prioritising people who have paid thousands for their corporate packages and boxes, I'm pretty sure they're not for people who buy the odd top up GA+ package.

I also know people who have corporate who got offered tickets to European away games and Premier league games and their away attendance record would not have qualified them to go, so that would suggest there is an 'improper' corporate system going on somewhere.

[chrisw1]

I think corporate customers should be judged as normal fans are and have to build up and maintain a history like everybody else. I know a couple of people who hardly go to away games yet got tickets to european away games via corporate connections when I couldn't go to any because my mate couldn't do the first one.

There are no special privileges in terms of away tickets for corporate clients any more, and they are treated exactly the same as everybody else in terms of booking history this season.  It was a bit easier in previous seasons, but not any more.

There was a guy on twitter who converted to Terrace View this season (having previously been a HE ST holder)  He was fuming as he couldn't buy a Chelsea ticket when the window opened despite having a 9 game away history last season.  He couldn't even buy one when the general season ticket holder window opened as he is no longer considered a standard ST holder now he's moved to the corporate side.  I do think this is a mistake for people who just wanted to bolt the TV onto their existing ST.