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Author Topic: Photo ID now required to purchase tickets  (Read 15802 times)

Offline purpletrousers

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Re: Photo ID now required to purchase tickets
« Reply #150 on: November 23, 2020, 03:28:49 PM »
So where did this come from, I didn’t seem to get any email re adding photos any tips?

Quote
Upload your photo to your Ticketing account

We hope you are well - we're missing you at Villa Park.

While we are planning and preparing for your safe return whenever possible in line with government guidelines (see full update here) you can get match ticket ready by uploading your photo to your ticket account.

As part of our coronavirus safety features, all supporters will now need to a provide photo ID to gain entry. This is to help ensure government guidelines on social distancing are being maintained when it is possible to welcome you back to Villa Park.

Uploading your photo can be done online at tickets.avfc.co.uk, or through the Aston Villa app after clicking on ‘Tickets’.

You will not be able to purchase tickets without a valid Photo ID, so it is critical that you follow our handy guide to get your photo attached to your Ticketing Account.

Thank you as always for your support, we look forward to welcoming you back when it is safe and possible to do so.
VIEW GUIDE

Now a bit more pressing with the news:

https://www.bbc.co.uk/sport/55010011

A maximum of 4,000 fans are set to be allowed at outdoor events in the lowest-risk areas when the national lockdown in England ends on 2 December, BBC Sport understands.

Prime Minister Boris Johnson is expected to make an announcement later on Monday about the return of crowds.

He will make a statement to the House of Commons, and MPs will vote on it later in the week.

Up to 2,000 fans will be allowed in tier two areas but zero in tier three.

The measures are set to be part of the new Covid-19 restrictions in England.

Elite sport has continued behind closed doors during England's four-week lockdown, but grassroots and amateur sport has been halted since 5 November.

Offline oldhill_avfc

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Re: Photo ID now required to purchase tickets
« Reply #151 on: November 23, 2020, 07:21:11 PM »
Should be all or nothing in the premier league.

Teams shouldn’t be penalised based on the tier in which the ground lies.

Fans shouldn’t be penalised by not being one of the lucky ones - there should be solidarity.


Offline purpletrousers

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Re: Photo ID now required to purchase tickets
« Reply #152 on: November 24, 2020, 12:19:20 AM »
It seems this is necessary for the future whether you you like it or not, whether you are waiting in solidarity for everyone to get a chance to go back or not.
Apologies if I missed it before, but to a answer my own question about where/how to upload
a pic https://www.avfc.co.uk/news/2020/october/Upload-your-photo-to-your-ticketing-account/

Offline brentastonb6

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Re: Photo ID now required to purchase tickets
« Reply #153 on: November 28, 2020, 12:50:27 AM »
The majority of the adult population carry photo ID every day with little complaint.
e
Is the correct answer ! But if someone links it to the word Covid or football matches there has to be a conspiracy theory.
I like many on here share our five season tickets around and occasionally are the lucky recipients of spares from those around us. I don’t think  our fan base is unique so this will be happening all over the land . No business which is what football is ever going to introduce something that results in less wallets on legs in their grounds long term

Offline frank black

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Re: Photo ID now required to purchase tickets
« Reply #154 on: December 07, 2020, 11:14:07 AM »
 Just having a look at uploading photos, anyone know how to upload kids photos (or aren’t they needing kids photos) on connected accounts. The kids don’t have their own logins...

Offline CT

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Re: Photo ID now required to purchase tickets
« Reply #155 on: December 07, 2020, 01:12:05 PM »
Just having a look at uploading photos, anyone know how to upload kids photos (or aren’t they needing kids photos) on connected accounts. The kids don’t have their own logins...

I contacted Villa support on twitter and they gave me a password so I could get in and add the photo.

Offline frank black

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Re: Photo ID now required to purchase tickets
« Reply #156 on: December 07, 2020, 03:33:20 PM »
Just having a look at uploading photos, anyone know how to upload kids photos (or aren’t they needing kids photos) on connected accounts. The kids don’t have their own logins...

I contacted Villa support on twitter and they gave me a password so I could get in and add the photo.

Thanks

Offline CT

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Re: Photo ID now required to purchase tickets
« Reply #157 on: January 20, 2021, 01:28:07 PM »
Just wondering if anyone else has had an email from the club regarding proof of age for Under 18s.

They’re asking for a passport / driving license copy.

It’s probably me being over cautious, but the email address is not the normal ticket one. 

The email address on this one is ticketsalesAF@avfc.co.uk (the normal one doesn’t have AF in the address)

Offline GordonCowansisthegreatest

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Re: Photo ID now required to purchase tickets
« Reply #158 on: January 20, 2021, 01:29:55 PM »
Check direct with the club, sounds fishy!!

Offline CT

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Re: Photo ID now required to purchase tickets
« Reply #159 on: January 20, 2021, 01:33:17 PM »
Check direct with the club, sounds fishy!!

Yep, I’ve emailed support too. Of all the spam rubbish I get, I’ve never had anything connected with the club.

Online dave.woodhall

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Re: Photo ID now required to purchase tickets
« Reply #160 on: January 20, 2021, 01:47:25 PM »
Check direct with the club, sounds fishy!!

Yep, I’ve emailed support too. Of all the spam rubbish I get, I’ve never had anything connected with the club.

Club staff say they don't know anything and contact the ticket office.

Offline Dave P

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Re: Photo ID now required to purchase tickets
« Reply #161 on: January 20, 2021, 02:02:55 PM »
You are unlikely to have a driving licence if your under 18?

Offline CT

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Re: Photo ID now required to purchase tickets
« Reply #162 on: January 20, 2021, 02:39:26 PM »
Check direct with the club, sounds fishy!!

Yep, I’ve emailed support too. Of all the spam rubbish I get, I’ve never had anything connected with the club.

Club staff say they don't know anything and contact the ticket office.

Villa Support on Twitter have just said it’s genuine, but I’ve emailed the ticket office anyway.

Offline rjp

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Re: Photo ID now required to purchase tickets
« Reply #163 on: January 20, 2021, 03:10:39 PM »
As long as it has @avfc.co.uk on the end then it's going to the club unless an attacker has taken control of the entire avfc.co.uk domain in which case they'd have control of absolutely everything.  The ones to really worry about are the subtle variations on the domain name after the @ symbol.  Things like @av-fc.co.uk.

Offline SoccerHQ

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Re: Photo ID now required to purchase tickets
« Reply #164 on: January 20, 2021, 03:17:17 PM »
Wonder when we'll even get a 10k crowd back inside VP, Feb 2022?


 


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