Upload your photo to your Ticketing account
We hope you are well - we're missing you at Villa Park.
While we are planning and preparing for your safe return whenever possible in line with government guidelines (see full update here) you can get match ticket ready by uploading your photo to your ticket account.
As part of our coronavirus safety features, all supporters will now need to a provide photo ID to gain entry. This is to help ensure government guidelines on social distancing are being maintained when it is possible to welcome you back to Villa Park.
Uploading your photo can be done online at tickets.avfc.co.uk, or through the Aston Villa app after clicking on ‘Tickets’.
You will not be able to purchase tickets without a valid Photo ID, so it is critical that you follow our handy guide to get your photo attached to your Ticketing Account.
Thank you as always for your support, we look forward to welcoming you back when it is safe and possible to do so.
VIEW GUIDE
Someone on Twitter has asked if you can upload two photo's to one ID has his wife sometimes goes when he can't.
Why is my yoghurt knitting Sandal wearing liberal alarm sounding? Is Purslow going down the facial recognition route? Or am I reading too much into it.You're reading too much into it.
Why is my yoghurt knitting Sandal wearing liberal alarm sounding? Is Purslow going down the facial recognition route? Or am I reading too much into it.
AV82 You are not reading enough into it.Why is my yoghurt knitting Sandal wearing liberal alarm sounding? Is Purslow going down the facial recognition route? Or am I reading too much into it.You're reading too much into it.
I'm sure I'll be corrected but I can't think of another industry where I have to provide photo ID to purchase tickets so I'll give it a miss thanks.
Yes, Glastonbury has had this for years. Stopped the touts in their tracks. It works well to be honest, been last 5 times. Those reluctant to do this - you do realise they know your seat and row number anyway and have extensive CCTV in the ground so could pick you out anyway. Only thing it will do is stop you letting a mate borrow your season card if you can't go to the game.
it's all pretty incidental anyway as can't see us getting back in there for a good while yet unfortunately :(
Those reluctant to do this - you do realise they know your seat and row number anyway and have extensive CCTV in the ground so could pick you out anyway. Only thing it will do is stop you letting a mate borrow your season card if you can't go to the game.
I'm sure I'll be corrected but I can't think of another industry where I have to provide photo ID to purchase tickets so I'll give it a miss thanks.You'd rather not go to a game than have photo ID?
I'm sure I'll be corrected but I can't think of another industry where I have to provide photo ID to purchase tickets so I'll give it a miss thanks.You'd rather not go to a game than have photo ID?
Where would you draw the line - a gym membership card? hiring a car? go on holiday?
I'm not saying it's a great idea long term, but if it helps them quickly get approval of their Covid precautions then I really struggle to understand why people are so against this sort of thing.
I really struggle to understand why people are so against this sort of thing.
Fucking ID cards, I thought this shit got chased off in the eighties? Load of bollocks.My first thought when I saw the e-mail.
Are we not taking the club at its word that it's just for anti-coronavirus measures? If and when fans are allowed back, I expect it'll be about 25% capacity, so crowds taking ages to get in aren't going to be a problem. Anybody hoping for a decent track and trace system as part of the plan to defeat the virus is going to have to get used to measures like this.
People rightly say the response to the coronavirus has been shit, but then get all angsty when some mild infringement of perceived liberties is involved. In South Korea, they track people's credit card spending to see where they've been if they test positive.
People rightly say the response to the coronavirus has been shit, but then get all angsty when some mild infringement of perceived liberties is involved. In South Korea, they track people's credit card spending to see where they've been if they test positive.
If there is an argument with regards to Covid management then I don't have an issue, however if it continues beyond that it will certainly be a negative rather than anything positive.
I'm not sure how it works as a Covid measure? Unless the argument is that it makes it easier to identify and ban those breaking the rules, in which case the arguments against would be exactly the same as those against ID cards.
Furthermore, say you want to buy a ticket as a present for someone, or surprise someone by taking them to their first game. How do you do that if you have to get them to pose for a photo first?
I hope the club reconsider this nonsense.
I'm not sure how it works as a Covid measure? Unless the argument is that it makes it easier to identify and ban those breaking the rules, in which case the arguments against would be exactly the same as those against ID cards.
Furthermore, say you want to buy a ticket as a present for someone, or surprise someone by taking them to their first game. How do you do that if you have to get them to pose for a photo first?
I hope the club reconsider this nonsense.
It's going to be a ballot of existing season ticket holders if we do get back in, so the scenario you describe won't be allowed to happen I think.
- In line with the UK Government's track and trace, the named owner of the ticket must attend the match, with the transfer of tickets strictly forbidden.which is admittedly different from the approach we're adopting, but I don't think there's grounds to suspect it's any kind of anti-libertarian clampdown. Yet, anyway.
- Named photographic ID must be shown on entry and must match the name on the ticket. Entry will not be permitted without your photo ID and match ticket being verified
I'm not sure how it works as a Covid measure? Unless the argument is that it makes it easier to identify and ban those breaking the rules, in which case the arguments against would be exactly the same as those against ID cards.
Furthermore, say you want to buy a ticket as a present for someone, or surprise someone by taking them to their first game. How do you do that if you have to get them to pose for a photo first?
I hope the club reconsider this nonsense.
It's going to be a ballot of existing season ticket holders if we do get back in, so the scenario you describe won't be allowed to happen I think.
I meant more long-term, when we are back at full capacity.
How about the older ST holders, who haven't got smart phones or laptops, and have no intention of getting one of them, what are they suppose to do?
I'm currently re-reading 1984 …..no reference to the Villa and Photo ID thus far :)
I'm not sure how it works as a Covid measure? Unless the argument is that it makes it easier to identify and ban those breaking the rules, in which case the arguments against would be exactly the same as those against ID cards.
Furthermore, say you want to buy a ticket as a present for someone, or surprise someone by taking them to their first game. How do you do that if you have to get them to pose for a photo first?
I hope the club reconsider this nonsense.
It's going to be a ballot of existing season ticket holders if we do get back in, so the scenario you describe won't be allowed to happen I think.
I meant more long-term, when we are back at full capacity.
God knows when that will be though. If they try to retain it when capacity returns to 100%, I'll join you at the barricades. Until then though, it doesn't seem like a big ask.
There is no way they would introduce it then do away with it. I bet you a million pounds it will still be in place if and when we are at full capacity again (of Woodhall's money, I'm skint).
It seems to me to be yet another infringement that will be passed off as necessary and eventually be accepted as normal.
Why would the authorities care who turns up, so long as they're social distancing?
There is already an existing app for that. Pubs are not making people obtain photo ID to use their premises, football clubs don't need to.
This is ID cards by the back door.
There is already an existing app for that. Pubs are not making people obtain photo ID to use their premises, football clubs don't need to.
This is ID cards by the back door.
Is correct, you don’t need a photo to check in with NHS track and trace.
I went in the local library not long back and they do track and trace. No photo ID needed there. Same as pubs as already mentioned and loads of other places.
There is already an existing app for that. Pubs are not making people obtain photo ID to use their premises, football clubs don't need to.
This is ID cards by the back door.
Is correct, you don’t need a photo to check in with NHS track and trace.
But there is no dynamic which would make people want to use normal track and trace whilst masquerading as someone else.
There quite clearly is when you're dealing with football grounds with a few thousand in rather than fifty thousand. For a start there is a massive market right there for touting tickets.
Amazed so many people struggling with this.
Maybe I'm being overly paranoid, but I've seen too many attempts to register and control football supporters not to be suspicious of anything like this.
There is already an existing app for that. Pubs are not making people obtain photo ID to use their premises, football clubs don't need to.
This is ID cards by the back door.
Is correct, you don’t need a photo to check in with NHS track and trace.
But there is no dynamic which would make people want to use normal track and trace whilst masquerading as someone else.
There quite clearly is when you're dealing with football grounds with a few thousand in rather than fifty thousand. For a start there is a massive market right there for touting tickets.
Amazed so many people struggling with this.
So with a reduced capacity of season ticket holders the club has picked logs in with track and trace, you know if the right people have been, unless of course the ticket owner sells their ticket and lends them their phone as well. If you don’t have a phone you can register another way. I don’t like the implication that I am guilty of being a ticket tout because I am a ST holder.
I went in the local library not long back and they do track and trace. No photo ID needed there. Same as pubs as already mentioned and loads of other places.
Anyone tried to sell you a ticket at 10x face value to get into your library or pub because the numbers are limited?
That is exactly what will happen for football matches - something you used to sell 40,000 tickets for every game and suddenly you can only sell 2,000 - basic economics, the tickets, if transferrable, would start changing hands at massive mark up.
Talking to a Wolves fan who is a season ticket holder - they have not yet been asked to provide a photo - they have been asked who is in there "group" (who they attend games with)
Yeah I used to sit by a lady and one of her two sons, as the the two boys would take it in turns as one worked weekends the other worked nights. It worked well for them to share a ticket. This would stop some arrangement like that.
They are causing inconvenience to lots of fans for no benefit that I can see. Did they even consult with the Trust before coming out with these ideas?
Yeah I used to sit by a lady and one of her two sons, as the the two boys would take it in turns as one worked weekends the other worked nights. It worked well for them to share a ticket. This would stop some arrangement like that.
They are causing inconvenience to lots of fans for no benefit that I can see. Did they even consult with the Trust before coming out with these ideas?
BUT IT'S FOR COVID WHEN CAPACITY IS GOING TO BE DRASTICALLY REDUCED, NOT FOR THE SCENARIO YOU'VE JUST DESCRIBED!!!111
And why on earth would they consult with the Trust?
I don't know seems like good management and leadership to consult with your largest and most important stakeholders i.e us the supporters.
I don't know seems like good management and leadership to consult with your largest and most important stakeholders i.e us the supporters.
I'd normally agree if it was about the choice of pies or anything else that affects the normal match day experience. But this isn't normal, and clubs are obviously having to demonstrate to the government that they're going above and beyond if there's going to be any chance of having even a few thousand fans let in.
Yeah I used to sit by a lady and one of her two sons, as the the two boys would take it in turns as one worked weekends the other worked nights. It worked well for them to share a ticket. This would stop some arrangement like that.
They are causing inconvenience to lots of fans for no benefit that I can see. Did they even consult with the Trust before coming out with these ideas?
BUT IT'S FOR COVID WHEN CAPACITY IS GOING TO BE DRASTICALLY REDUCED, NOT FOR THE SCENARIO YOU'VE JUST DESCRIBED!!!111
And why on earth would they consult with the Trust?
I'm not sure where the Trust come into it either. Besides, it's not as if the club hasn't consulted with fans. There was a survey sent out regarding returning to football matches a while back.
Whenever I think of ID cards and football I think of that little twat, Colin Moynihan. There’s no reason at all why photo I.D. Should be a requirement to watch a football match.
Yeah I used to sit by a lady and one of her two sons, as the the two boys would take it in turns as one worked weekends the other worked nights. It worked well for them to share a ticket. This would stop some arrangement like that.
They are causing inconvenience to lots of fans for no benefit that I can see. Did they even consult with the Trust before coming out with these ideas?
BUT IT'S FOR COVID WHEN CAPACITY IS GOING TO BE DRASTICALLY REDUCED, NOT FOR THE SCENARIO YOU'VE JUST DESCRIBED!!!111
And why on earth would they consult with the Trust?
Whenever I think of ID cards and football I think of that little twat, Colin Moynihan. There’s no reason at all why photo I.D. Should be a requirement to watch a football match.
I'd agree under normal circumstances, but then there is a global pandemic and all that.
As I say, just don't do it, and don't go to the matches then. It really is no skin off my nose.
I think the club has confirmed that U14 do not need a photo.Yeah I used to sit by a lady and one of her two sons, as the the two boys would take it in turns as one worked weekends the other worked nights. It worked well for them to share a ticket. This would stop some arrangement like that.
They are causing inconvenience to lots of fans for no benefit that I can see. Did they even consult with the Trust before coming out with these ideas?
BUT IT'S FOR COVID WHEN CAPACITY IS GOING TO BE DRASTICALLY REDUCED, NOT FOR THE SCENARIO YOU'VE JUST DESCRIBED!!!111
And why on earth would they consult with the Trust?
If boy A's name and photo was on the ST and was pulled out of the ballot but it wasnt his turn to go, Boy B could no longer attend.
To clarify, the "boys" in question were both in their 20s/30s.
They can have a nude if they want, as long as they let me in.
Seriously, if the club having a photo of you on record upsets you so much you can't have that many things to worry about in real life. It's almost like some people like to find things to moan about.
I understand the transferring of tickets argument at some point in the future, but you can already get a prtint out ticket to pass on so I'm not sure why people are panicking even if (and it's a big IF) the club did decide to roll this out long term.
I've just uploaded my photo.
Seriously, if the club having a photo of you on record upsets you so much you can't have that many things to worry about in real life. It's almost like some people like to find things to moan about.
I understand the transferring of tickets argument at some point in the future, but you can already get a prtint out ticket to pass on so I'm not sure why people are panicking even if (and it's a big IF) the club did decide to roll this out long term.
Not if I'm complaining about something that doesn't really impact on me or my experience in any meaningful way, no Dave.Seriously, if the club having a photo of you on record upsets you so much you can't have that many things to worry about in real life. It's almost like some people like to find things to moan about.
I understand the transferring of tickets argument at some point in the future, but you can already get a prtint out ticket to pass on so I'm not sure why people are panicking even if (and it's a big IF) the club did decide to roll this out long term.
I take it that you won't mind being reminded of this every time you complain about anything at the Villa again, ever?
Not if I'm complaining about something that doesn't really impact on me or my experience in any meaningful way, no Dave.Seriously, if the club having a photo of you on record upsets you so much you can't have that many things to worry about in real life. It's almost like some people like to find things to moan about.
I understand the transferring of tickets argument at some point in the future, but you can already get a prtint out ticket to pass on so I'm not sure why people are panicking even if (and it's a big IF) the club did decide to roll this out long term.
I take it that you won't mind being reminded of this every time you complain about anything at the Villa again, ever?
Why would the authorities care who turns up, so long as they're social distancing?
Cash is superb
Why would the authorities care who turns up, so long as they're social distancing?
I am not picking on you, but I am genuinely absolutely amazed you have to ask this question. It's like you've never heard of contact tracing.
Are you Dido Harding? ;-)
It's a significant risk to have people back in stadiums in the first place, and also in a scenario where there is going to be a lot of money flying around for tickets on the black market and therefore amn extremely elevated risk that the people you think are there are actually not the people there if they do need to contact trace, thereby rendering the tracing pointless.
Football needs to prove it can effectively trace in the case of outbreaks, this seems entirely reasonable as a way of doing this.
I doubt they'll run it out long term. But even if they did then in my book controlling the sale of away tickets so people can't play the system by buying them to pass on to mates even when they can't attend to keep up their sales history and maintain a closed shop is a good thing.Why would the authorities care who turns up, so long as they're social distancing?
I am not picking on you, but I am genuinely absolutely amazed you have to ask this question. It's like you've never heard of contact tracing.
Are you Dido Harding? ;-)
It's a significant risk to have people back in stadiums in the first place, and also in a scenario where there is going to be a lot of money flying around for tickets on the black market and therefore amn extremely elevated risk that the people you think are there are actually not the people there if they do need to contact trace, thereby rendering the tracing pointless.
Football needs to prove it can effectively trace in the case of outbreaks, this seems entirely reasonable as a way of doing this.
I've heard of contract tracing. You can do it without having your photo held on record. Same as they do everywhere else.
This is basically going to stop me ever attending any away game ever again and people wonder why I'm miffed?
I've heard of contract tracing. You can do it without having your photo held on record. Same as they do everywhere else.
This is basically going to stop me ever attending any away game ever again and people wonder why I'm miffed?
Wholly unfair on disabled season ticket holders.
Some use two carers some use an agency to provide a carer for the game.
How is this going to work?
I have, and I have not yet had a reply.Wholly unfair on disabled season ticket holders.
Some use two carers some use an agency to provide a carer for the game.
How is this going to work?
Maybe ask the club before declaring it unfair?
Then how do you know it's wholly unfair?I have, and I have not yet had a reply.Wholly unfair on disabled season ticket holders.
Some use two carers some use an agency to provide a carer for the game.
How is this going to work?
Maybe ask the club before declaring it unfair?
Why would the authorities care who turns up, so long as they're social distancing?
I am not picking on you, but I am genuinely absolutely amazed you have to ask this question. It's like you've never heard of contact tracing.
Are you Dido Harding? ;-)
It's a significant risk to have people back in stadiums in the first place, and also in a scenario where there is going to be a lot of money flying around for tickets on the black market and therefore amn extremely elevated risk that the people you think are there are actually not the people there if they do need to contact trace, thereby rendering the tracing pointless.
Football needs to prove it can effectively trace in the case of outbreaks, this seems entirely reasonable as a way of doing this.
Why would the authorities care who turns up, so long as they're social distancing?
I am not picking on you, but I am genuinely absolutely amazed you have to ask this question. It's like you've never heard of contact tracing.
Are you Dido Harding? ;-)
It's a significant risk to have people back in stadiums in the first place, and also in a scenario where there is going to be a lot of money flying around for tickets on the black market and therefore amn extremely elevated risk that the people you think are there are actually not the people there if they do need to contact trace, thereby rendering the tracing pointless.
Football needs to prove it can effectively trace in the case of outbreaks, this seems entirely reasonable as a way of doing this.
Can't the club just refuse entry to anyone who scans the QR code which I presume will be stuck on the walls going into VP if it's not the phone that is registered with whoever originally purchased the ticket?
If the club wanted to control away tickets they could have done it already and have done in limited amounts. Simply require ticket collection at the away stadium upon presentation of Photo ID.
Man United have a much bigger problem with away ticket touting than we do, and they have had stewards bussed to away grounds to check people's tickets on entry and ask for ID/Season Ticket. According to FSF they've got absolutely no right for this info, and even if you do give it to them and it doesn't match, your 'home' club has no right to deny you entry to the 'away' stadium.
I really don't see why they'd bother using the photos which are obviously for COVID compliance purposes for policing away tickets. Even so, what could they do that they can't already? Best I can think is send stewards down to check photo on file vs your face, even then, our stewards have no right to police entry to another ground...
Surely that's even more complex than people just uploading a photo and even worse for people who don't do smartphones?
Surely that's even more complex than people just uploading a photo and even worse for people who don't do smartphones?
How do people get in pubs without smart phones currently? I assume for any mass gathering currently it's mandatory.
Yeah I can imagine the queue of people willing to pay 400 for Villa v Brighton.
I think the club are being disingenuous saying it’s for Covid ... whether I’m against it or not overall maybe another matter.
QuoteUpload your photo to your Ticketing account
We hope you are well - we're missing you at Villa Park.
While we are planning and preparing for your safe return whenever possible in line with government guidelines (see full update here) you can get match ticket ready by uploading your photo to your ticket account.
As part of our coronavirus safety features, all supporters will now need to a provide photo ID to gain entry. This is to help ensure government guidelines on social distancing are being maintained when it is possible to welcome you back to Villa Park.
Uploading your photo can be done online at tickets.avfc.co.uk, or through the Aston Villa app after clicking on ‘Tickets’.
You will not be able to purchase tickets without a valid Photo ID, so it is critical that you follow our handy guide to get your photo attached to your Ticketing Account.
Thank you as always for your support, we look forward to welcoming you back when it is safe and possible to do so.
VIEW GUIDE
The majority of the adult population carry photo ID every day with little complaint.e
Just having a look at uploading photos, anyone know how to upload kids photos (or aren’t they needing kids photos) on connected accounts. The kids don’t have their own logins...
Just having a look at uploading photos, anyone know how to upload kids photos (or aren’t they needing kids photos) on connected accounts. The kids don’t have their own logins...
I contacted Villa support on twitter and they gave me a password so I could get in and add the photo.
Check direct with the club, sounds fishy!!
Check direct with the club, sounds fishy!!
Yep, I’ve emailed support too. Of all the spam rubbish I get, I’ve never had anything connected with the club.
Check direct with the club, sounds fishy!!
Yep, I’ve emailed support too. Of all the spam rubbish I get, I’ve never had anything connected with the club.
Club staff say they don't know anything and contact the ticket office.